Spotify automatically lowering the volume to around 80%

[New user]

Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently

[Ivelina]

Hi there,

Thanks for posting this thread in the forum and welcome to the Community!

If the app works as it should after you reset it and if you've not already done this I recommend a clean reinstall. It's more detailed than a regular reinstall and helps resolve different performance issues. You can follow the steps here.

Additionally, take a look at the info below and let us know if the behavior continues:

• Make sure your phone isn't using any power saving options or battery optimization apps.
• Your phone is properly charged and is not on low battery mode.
• Change the audio normalization setting in the app. It's worth changing the Volume level here as well (if it's currently set to Loud, try switching it to Normal and check if the setting resets).
• Switch on/off the equalizer.

Keep us posted 🙂

[gogwhocares]

Hi

So I'm having this exact problem

Nothing you suggested here works. quite frankly I don't understand why I should all of a sudden (no system updates/no settings changes) be scouring the internet trying to figure out why an app I'm paying for should all of a sudden decide how loud I should be listening

[gogwhocares]

this is happening on Android, charge at 76% so not a power saving mode

YT music doesn't do this so it's not the phone, its your app

[Aloxox]

I’m having this exact issue currently on iPhone 12 Pro iOS 18.5. None of the tips helped. Having to turn up the volume at the start of every song is getting annoying.

Tried everything at this point. Figuring it’s a bug in Spotify. No other app has this issue for me.

[OscarDC]

Hey @Aloxox,

Welcome to the Community and thank you for joining the conversation. 

Just to make sure we're on the same page, would you mind confirming if you've already tried the troubleshooting previously mentioned by @Ivelina? 

If so and the issue persists, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Lastly, can you make sure that Background App Refresh is enabled for the Spotify app? (Settings > General > Background App Refresh) 

We'll be on the lookout for your response.

[Aloxox]

This worked!