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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110001 Views

26 replies

3 likes

  • 110001 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221599 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221599 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577893 Views

79 replies

3 likes

  • 577893 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475914 Views

577 replies

40 likes

Account
Free
  • 475914 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Spotify keeps pausing every 30-60 seconds on Android

PlanFreeCountryUnited States DeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueWhen I use the power button to turn my screen off, my music will randomly pause after 60 seconds or so. I checked settings and I have it so that Spotify is n...

Casual Listener

Plan Free Country United States   Device Samsung S10+ Operating System Android 9   My Question or Issue When I use the power button to turn my screen off, my music will randomly ...

Qualdio

Casual Listener

49542 Views

19 replies

17 likes

  • 49542 Views
  • 19 replies
  • 17 likes

Superuser Contribution problem when changing phone

PlanFreeCountryItalyDeviceFrom OnePlus Nord to Nothing phone 4aOperating SystemAndroid My Question or IssueHey, i've just switched phone and I found basically a old version of spotify. In my old phone with same free account, I was able to see all the...

Casual Listener

Plan Free Country Italy Device From OnePlus Nord to Nothing phone 4a Operating System Android   My Question or Issue Hey, i've just switched phone and I found basically a old version o...

bobb6

Casual Listener

30 Views

2 replies

0 likes

  • 30 Views
  • 2 replies
  • 0 likes

Superuser Contribution Adding songs to my playlist

PlanPremiumCountry INDIADeviceSamsung GalaxyOperating SystemAndroid 14 one ui 6 My Question or Issue Whenever I click the + button to add a song to my playlist instead of asking me which playlist should the song be added to, Spotify automatically add...

Newbie

Plan Premium Country INDIA Device Samsung Galaxy Operating System Android 14 one ui 6   My Question or Issue   Whenever I click the + button to add a song to my playlist instead o...

Sven67k

Casual Listener

28931 Views

4 replies

1 likes

  • 28931 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why are my downloads disappearing every day? Spare me the generic reply pls

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, comments, even watched videos and none of the solutio...

Regular

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, co...

Jesusjdibanez

Visitor

11228 Views

21 replies

1 likes

  • 11228 Views
  • 21 replies
  • 1 likes

Solved!!Superuser Contribution Why does Spotify use mobile data when I told it not to?

What I want to accomplish:I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all. What I have:Premium, Android 12, Fairphone FP4. What measures I've taken:1) I my phone settings -> apps -> Spo...

Casual Listener

What I want to accomplish: I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all.   What I have: Premium, Android 12, Fairphone FP4...

TheNightbears

Newbie

14233 Views

8 replies

2 likes

  • 14233 Views
  • 8 replies
  • 2 likes

Superuser Contribution Search tab render ui issue

PlanPremiumCountryIndiaMy Question or IssueWhile scrolling in the search tab the song titles seem to be disappearing, it doesn't happen with album or artist titles but just song titles. I uninstalled and reinstalled multiple times and its the same is...

Newbie

  Plan Premium Country India My Question or Issue While scrolling in the search tab the song titles seem to be disappearing, it doesn't happen with album or artist titles but just song tit...

Paula_Vi

Moderator

46 Views

1 replies

0 likes

  • 46 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto - Volume too low & sound quality bad while driving

I have a pretty good Canton sound system in my Skoda Superb. While I'm in park position, and listening to songs via Spotify (Android Auto), the volume (set to 20%) is very loud, very good quality, full bass and so on. If I then start driving, I need ...

Regular

I have a pretty good Canton sound system in my Skoda Superb. While I'm in park position, and listening to songs via Spotify (Android Auto), the volume (set to 20%) is very loud, very good quality, fu...

DougBrooks

Casual Listener

1367 Views

5 replies

3 likes

Andoird Auto
Android
android auto
Android Auto.
bug
Car
sound level
too low
volume
  • 1367 Views
  • 5 replies
  • 3 likes

Solved!! Music crossfade with Xiaomi 15T not possible

Plan: PremiumCountry: GermanyDevice: Xiaomi 15TOperating System: Xiaomi HyperOS 3.0.304.0 / Android 16 My Question or Issue: It's not possible to activate the music crossfade

Casual Listener

Plan: Premium Country: Germany Device: Xiaomi 15T Operating System: Xiaomi HyperOS 3.0.304.0 / Android 16   My Question or Issue: It's not possible to activate the ...

knownASmarcus

Casual Listener

83 Views

2 replies

0 likes

  • 83 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't add song to queue

PlanPremiumCountryDenmarkDeviceGoogle Pixel 7Operating SystemAndroid 17 My Question or IssueI'm unable to add a song to the queue. I've tried adding a song through swiping right on a song and also through the context menu on a song. I've tried these ...

Newbie

Plan Premium Country Denmark Device Google Pixel 7 Operating System Android 17   My Question or Issue I'm unable to add a song to the queue. I've tried adding a song through swiping ri...

Dessi

Moderator

53 Views

1 replies

0 likes

  • 53 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing songs and messages aren't working

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy) It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please try again) and it keeps on saying (something went wrong) whe...

Music Fan

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy)  It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please tr...

amedroso32

Visitor

7296 Views

15 replies

1 likes

  • 7296 Views
  • 15 replies
  • 1 likes

Superuser Contribution Clicking album doesn't take me to album

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s26 Ultra Operating SystemAndroid 16 My Question or IssueWhen I click go to album while listening to a song it doesn't take me to the album it takes me back the current playlist. It takes two tries ...

Music Fan

  Plan Premium Country United States Device Samsung Galaxy s26 Ultra  Operating System Android 16   My Question or Issue When I click go to album while listening to a song i...

MihailY

Moderator

135 Views

11 replies

0 likes

  • 135 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify keeps logging out of my phone

As said Spotify keeps randomly logging out only on my phone, the problem started when I switched to beta, but since than I returned back to the standard but the problem keeps happening. I tried every suggestion I saw in the Internet and none worked l...

Newbie

As said Spotify keeps randomly logging out only on my phone, the problem started when I switched to beta, but since than I returned back to the standard but the problem keeps happening.   I tr...

AlejaR

Moderator

41 Views

1 replies

0 likes

  • 41 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login Issues on Timmkoo Kids Music Player

PlanFreeCountryUSDeviceTimmkoo Q8Operating SystemAndroid version 9; Kernel version 4.9.117 My Question or IssueI recently bought a Timmkoo music player for my kid. Unfortunately the Spotify app (pre-loaded on device) will not accept his password. I h...

Visitor

Plan Free Country US Device Timmkoo Q8 Operating System Android version 9; Kernel version 4.9.117   My Question or Issue I recently bought a Timmkoo music player for my kid. Unfortunat...

Vasil

Moderator

113 Views

1 replies

0 likes

  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline issues

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy A36Operating SystemAndroid 16, One UI 8.5 My Question or IssueI have multiple issues with relation to the offline version of the android app and thought it best to write a consolidated list. The deta...

Casual Listener

Plan Premium Country South Africa Device Samsung Galaxy A36 Operating System Android 16, One UI 8.5   My Question or Issue I have multiple issues with relation to the offline vers...

MihailY

Moderator

95 Views

3 replies

0 likes

  • 95 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music keeps pausing when I leave the screen.

Lately my Spotify music keeps pausing like it's buffering every time I leave the app (open on the background) it plays for a few seconds, skips a few times and then just stops until I go back into the app.

Visitor

Lately my Spotify music keeps pausing like it's buffering every time I leave the app (open on the background) it plays for a few seconds, skips a few times and then just stops until I go back into th...

heuduajw

Visitor

29984 Views

7 replies

0 likes

  • 29984 Views
  • 7 replies
  • 0 likes

Superuser Contribution extreme distorded sound via Bluetooth

PlanPremiumCountryGermanyDeviceXiaomi Note 13 Operating SystemXiaomi hyper OS Android Version 15AP3A.240905.015.A2 My Question or Issue:I am using Spotify since 2022 via Spotify App on my mobilphones. I use IT on my current note 13 since may 2024.I u...

Casual Listener

Plan Premium Country Germany Device Xiaomi Note 13  Operating System Xiaomi hyper OS Android Version 15AP3A.240905.015.A2   My Question or Issue: I am using Spotify since 2022 via...

NicoLeBlond64

Newbie

4971 Views

13 replies

1 likes

  • 4971 Views
  • 13 replies
  • 1 likes

Superuser Contribution Web Player: Cannot select tracks #326–599 in Liked Songs

Planpremium personal CountrySouth KoreaDeviceGalaxy Tab S10+Operating SystemAndroid 16BrowserSamsung Internet, Google Chrome, Microsoft EdgeMy Question or IssueWhen I use the Spotify Web Player and open my Liked Songs playlist, I can't select tracks ...

Casual Listener

Plan premium personal  Country South Korea Device Galaxy Tab S10+ Operating System Android 16 Browser Samsung Internet, Google Chrome, Microsoft Edge My Question or Issue When I use t...

greendino151

Casual Listener

58 Views

2 replies

0 likes

  • 58 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto keeps disconnecting during Spotify playback

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine before.What I've already tried:Cleared Spotify cach...

Casual Listener

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine ...

AmarilloNL

Casual Listener

294 Views

8 replies

0 likes

  • 294 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playback pauses just before the song ends

Plan Premium - Family Country United Kingdom Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5 My Question or Issue I'm aware this issue has been marked as resolved as of app version 9.1.36, but I'm on version 9.1.58 and the issue is persisting...

Casual Listener

Plan Premium - Family Country United Kingdom  Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5   My Question or Issue I'm aware this issue has been marked as reso...

Emma05112005

Newbie

442 Views

9 replies

1 likes

Music pausing
playback
Playback stops
  • 442 Views
  • 9 replies
  • 1 likes

Superuser Contribution Repeat button has disappeared

As far as I can tell, since the UI refresh, I can't repeat a single song any more.(Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

Visitor

As far as I can tell, since the UI refresh, I can't repeat a single song any more. (Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

FreddyFazbearPlaysGa

Visitor

24595 Views

13 replies

0 likes

  • 24595 Views
  • 13 replies
  • 0 likes