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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201368 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201368 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545529 Views

78 replies

3 likes

  • 545529 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453186 Views

571 replies

38 likes

Account
Free
  • 453186 Views
  • 571 replies
  • 38 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

Vasil

Moderator

1702 Views

10 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 1702 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

cg505

Casual Listener

4134 Views

12 replies

4 likes

  • 4134 Views
  • 12 replies
  • 4 likes

Superuser Contribution Spotify notifications no longer show text previews

Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have already tried reinstalling the app and adjusting the...

Music Fan

Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have a...

Amay

Spotify Star

266 Views

5 replies

0 likes

messages
notification
  • 266 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

izuna0069

Newbie

51795 Views

130 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 51795 Views
  • 130 replies
  • 3 likes

Superuser Contribution Android app constantly signs me out

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10Operating SystemAndroid 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system settings and then reopen it), I am presented with the login screen. I'll sign i...

Casual Listener

Plan Premium Country United States Device Google Pixel 10 Operating System Android 16   Every 3rd or so time when I open the app (or any time I clear the app's cache in the system setti...

Yordan

Moderator

147 Views

3 replies

0 likes

  • 147 Views
  • 3 replies
  • 0 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

Joan

Moderator

967 Views

9 replies

0 likes

  • 967 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

Vaundman

Visitor

1781 Views

9 replies

0 likes

  • 1781 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution I found the root cause of disappearing cache!

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, especially on Android 16, please try these steps:Step...

Regular

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, es...

佐藤アキラ

Regular

544 Views

8 replies

1 likes

  • 544 Views
  • 8 replies
  • 1 likes

Superuser Contribution Android widget not working on 3rd party launchers

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1 My Question or Issue The new 4*2 widget with album suggestions isn't showing any album art. Was ok up until yesterday.

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1   My Question or Issue The new 4*2 widget with album suggestions isn't showing any album a...

Cromfayer

Visitor

26571 Views

82 replies

15 likes

  • 26571 Views
  • 82 replies
  • 15 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Roadie

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Roadie

7661 Views

49 replies

10 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 7661 Views
  • 49 replies
  • 10 likes

Solved!! Crossfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Casual Listener

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...

Jbeltran303

Visitor

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

Dlaminiasphile

Regular

83481 Views

38 replies

2 likes

  • 83481 Views
  • 38 replies
  • 2 likes

Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Luismeyer

Visitor

13912 Views

25 replies

15 likes

  • 13912 Views
  • 25 replies
  • 15 likes

Superuser Contribution Spotify free Android app broken after recent redesign update

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APKs Issue started immediately after the recent Spotify redesig...

Visitor

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and ...

Ro75

Visitor

3928 Views

29 replies

5 likes

  • 3928 Views
  • 29 replies
  • 5 likes

Superuser Contribution "Spotify is trying to play..."

PlanPremiumCountryCanadaDeviceSamsung S24 My Question or IssueConstant pop up from spotify in the Notification bar that says "Spotify is trying to play..." It will pop up at all times randomly without any input even with spotify closed and no other a...

Visitor

Plan Premium Country Canada Device Samsung S24  My Question or Issue Constant pop up from spotify in the Notification bar that says "Spotify is trying to play..."  It will pop up at...

OscarDC

Moderator

83 Views

1 replies

0 likes

  • 83 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

  Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...

easy_iice

Casual Listener

201368 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201368 Views
  • 134 replies
  • 10 likes

Superuser Contribution Crash when reordering songs in mixed playlist

Hi Spotify!I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixed playlist. Steps to reproduce:0. Open the Spotify An...

Newbie

Hi Spotify! I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixe...

Joan

Moderator

66 Views

1 replies

0 likes

  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Casting volume control button not displayed when sharing and playing music via Spotify Connect

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16 My Question or Issue Recently, we found an issue in the internal test that Connecting a PC sharing and playing music via Spotify app, not display the ...

Casual Listener

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16   My Question or Issue Recently, we found an issue in the internal te...

Dessi

Moderator

76 Views

1 replies

0 likes

  • 76 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify canvas doesn't work

PlanPremiumCountryEthiopiaDevice(Samsung)Operating System(Android 16) My Question or IssueSo my spotify premium is not displaying canvas and some features are not working it only shows cover-page. Canvas is enabled in settings, data saver is disabled...

Casual Listener

Plan Premium Country Ethiopia Device (Samsung) Operating System (Android 16)   My Question or Issue So my spotify premium is not displaying canvas and some features are not working it ...

Yordan

Moderator

137 Views

3 replies

0 likes

  • 137 Views
  • 3 replies
  • 0 likes