The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
The community is in read-only mode
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System
: Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For
2 weeks, i often have trouble with the songs queue. Playlist is added
twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My
Question or IssueWhenever a bluetooth device is connected to my phone,
Spotify automatically starts playing the last song it was paused on if
my phone makes any "noise". If I recie...
On my lock screen, the Spotify controls no longer appear as a permanent
notification while music is playing. They are still present when I
expand the notification bar on an unlocked phone, however.I have tried
closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question
or IssueI logged into my account and saw that I can't play a single song
and absolutely all playlists are empty. I don't know what this could be
connected with. Moreover, this pr...
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A14Operating
SystemAndroid 15 My Question or IssueSince probably about a year ago,
spotify will just stop playing in the background randomly. In battery
saving mode usually, but also tried without, do...
Plan Premium Country Netherlands Device Samsung Galaxy A14 Operating System Android 15 My Question or Issue Since probably about a year ago, spotify will just stop playing in the bac...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S20+Operating
SystemAndroid 13 My Question or IssueI dunno how long this problem has
been going on for, but I noticed it yesterday. No matter what playlist I
select on my phone, removing around 20 s...
Plan Premium Country United States Device Samsung Galaxy S20+ Operating System Android 13 My Question or Issue I dunno how long this problem has been going on for, but I noticed it y...
Whenever I connect my phone to my 2015 Ford EcoSport (Ford SYNC v5.11)
via Bluetooth, Spotify automatically enables the "Repeat" button. If I
tap to disable it, it instantly turns itself back on.Crucial Detail: I
tested YouTube Music and other audio...
Whenever I connect my phone to my 2015 Ford EcoSport (Ford SYNC v5.11) via Bluetooth, Spotify automatically enables the "Repeat" button. If I tap to disable it, it instantly turns itself back on. C...
PlanFreeCountryU.S.ADeviceSamsung My Question or IssueThe 'search in
playlist' bar does not appear for radio, it appears in all my other
playlists and mixes but when I go to a radio it does not show.
Plan Free Country U.S.A Device Samsung My Question or Issue The 'search in playlist' bar does not appear for radio, it appears in all my other playlists and mixes but when I go ...
PlanPremiumCountry DeviceMi A2 LiteOperating SystemAndroid One My
Question or IssueThis new UI is bad. How do I Filter by Artist or Album
on the Liked Songs section. I cannot brows through 724 songs. and there
any news if they brinig this basic featu...
Plan Premium Country Device Mi A2 Lite Operating System Android One My Question or Issue This new UI is bad. How do I Filter by Artist or Album on the Liked Songs section...
PlanPremiumCountryItalyDeviceSamsung Galaxy A54 5G, model
SM-A546UIOperating SystemAndroid 16, One UI 8.5 My Question or IssueHi
everyoneHope this topic will be accepted or if there is already one
open, I’m having a problem with poweramp eq and spoti...
Plan Premium Country Italy Device Samsung Galaxy A54 5G, model SM-A546UI Operating System Android 16, One UI 8.5 My Question or Issue Hi everyone Hope this topic will be accepted or...
I had my covers in local file songs shown in my Android Spotify app but
couple days ago they disappeared and only visible as icons but not
covers. All of my files are the same and covers haven't changed. In
Windows app they are all there, both as a i...
I had my covers in local file songs shown in my Android Spotify app but couple days ago they disappeared and only visible as icons but not covers. All of my files are the same and covers haven't chan...
PlanFree/PremiumCountryUnited KingdomDeviceSamsung Galaxy Tab S10
FE+Operating SystemAndroid 16, One UI 8.5My Question or IssueHi, I’m
experiencing a crash issue with Spotify on my Samsung Galaxy Tab S10
FE+.Whenever I search for a song or artist and...
Plan Free/Premium Country United Kingdom Device Samsung Galaxy Tab S10 FE+ Operating System Android 16, One UI 8.5 My Question or Issue Hi, I’m experiencing a crash issue with Spotify on my ...
PlanPremium Platinum CountryIndiaDeviceSamsung Galaxy S25 UltraOperating
SystemOne Ui 8, Android 16 My Question or IssueMy issue is that the
lyrics Appears on the lyrics page in the Appear choppy or laggy and
that's because the device changes the Ref...
Plan Premium Platinum Country India Device Samsung Galaxy S25 Ultra Operating System One Ui 8, Android 16 My Question or Issue My issue is that the lyrics Appears on the lyrics...
PlanFreeCountryCNDeviceiQOO Neo5 liteOperating SystemAndroid 11My
Question or IssueMy device gets very hot on Spotify version 9.x, and it
keeps crashing when I download and log in to Spotify version 8.x. I want
a better experience, please help me.
Plan Free Country CN Device iQOO Neo5 lite Operating System Android 11 My Question or Issue My device gets very hot on Spotify version 9.x, and it keeps crashing when I download and log in t...
PlanPremiumCountryUSADeviceSamsung S23ultraOperating SystemAndroid 16My
Question or IssueThe tap functionality of the dj button no longer works.
Whether I tap or hold down the button it pulls up the dj Ai chat instead
of switching up the music. Clear...
Plan Premium Country USA Device Samsung S23ultra Operating System Android 16 My Question or Issue The tap functionality of the dj button no longer works. Whether I tap or hold down the butto...
PlanPremiumDevicePanasonic Google TV Smartphones tested: pixel 8,
Motorola edge 70Operating SystemAndroid 11 (TV)Android 17 on both
smartphones My Question or Issue I've been dealing with a frustrating
volume loop with the native Spotify app on Goog...
Plan Premium Device Panasonic Google TV Smartphones tested: pixel 8, Motorola edge 70 Operating System Android 11 (TV) Android 17 on both smartphones My Question or Is...
PlanPremiumCountryGermanyDeviceSamsung Galaxy A55 5GOperating
SystemAndroid 16 My issueFor the past 2 days the green checkmarks, that
are supposed to indicate that tracks are already saved in playlists of
my own, have stopped appearing in all user ge...
Plan Premium Country Germany Device Samsung Galaxy A55 5G Operating System Android 16 My issue For the past 2 days the green checkmarks, that are supposed to indicate that tracks are...
I'm not seeing my lossess option it's frustrating
PlanPremiumCountrytrinidad and tobago DeviceSamsung Galaxy S22
ultraOperating SystemAndriod 15 My Question or IssueCan you fix my
Lossess audio problem not showing up.
I'm not seeing my lossess option it's frustrating Plan Premium Country trinidad and tobago Device Samsung Galaxy S22 ultra Operating System Andriod 15 My Question or Issu...
PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating
SystemAndroid 13 My Question or IssueI created an Eagles playlist using
Spotify on my phone. When I ask Alexa to play this playlist on Spotify,
it plays Eagles radio on Spotify, ra...
Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13 My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is
missing from the widget in the lock screen and also in the notification
widget. I had a problem where the 'play now' bar was missing sometimes
but for now it seems to fix after I...
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...
Plan Premium Device Android Smart TV Operating System Android 14 (TV) My
Question or Issue After the latest Updates, the Spotify app for Android
TV is storing really big amounts of data (in 1+ GB range) on the rather
small internal TV storage medium ...
Plan
Premium
Device
Android Smart TV
Operating System
Android 14 (TV)
My Question or Issue
After the latest Updates, the Spotify app for Android TV is storing really b...
Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13 My Question or Issue How to keep SD card as primary storage persistent
For some reason I was logged out of my Spotify app. When trying to log
back in, I receive the "You're offline" message. Obviously I have
internet so I click "OK" and try again, and get the same prompt, up
until there's a new prompt to open my email a...
For some reason I was logged out of my Spotify app. When trying to log back in, I receive the "You're offline" message. Obviously I have internet so I click "OK" and try again, and get the same promp...