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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117711 Views

27 replies

4 likes

  • 117711 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

236957 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 236957 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597647 Views

79 replies

3 likes

  • 597647 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490315 Views

581 replies

42 likes

Account
Free
  • 490315 Views
  • 581 replies
  • 42 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

hecaex

Visitor

2760 Views

19 replies

2 likes

Acura
android auto
auto
  • 2760 Views
  • 19 replies
  • 2 likes

Superuser Contribution Pull down the Quick Settings panel,some Spotify song album thumbnails will flicker.---BUGID:119324

PlanFreeCountryIndia DeviceOPPO FindX9 Pro、Xiaomi 17、Pixel 9Operating SystemAndroid 16 and 17 My Question or IssuePlay music 《genius》 in Spotify > Pull down the Quick Settings panel > Observe the album thumbnail Root cause: The album cover for the so...

Music Fan

Plan Free Country India   Device OPPO FindX9 Pro、Xiaomi 17、Pixel 9 Operating System Android 16 and 17   My Question or Issue Play music 《genius》 in Spotify > Pull down the Qui...

Vasil

Moderator

62 Views

3 replies

0 likes

  • 62 Views
  • 3 replies
  • 0 likes

Superuser Contribution App hangs when scrolling long podcasts shows

Plan Premium Country Sweden Device Nothing Phone 1 Operating System Nothing OS 3.2 (Android 15) My Question or Issue About three weeks ago the app started hanging when scrolling long playlists (I've only got long podcast playlists so that's where I'v...

Casual Listener

Plan Premium Country Sweden Device Nothing Phone 1 Operating System Nothing OS 3.2 (Android 15)   My Question or Issue About three weeks ago the app started hanging when scro...

OscarDC

Moderator

160 Views

4 replies

0 likes

  • 160 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sound Capsule isn't available/visible.

Plan:Individual (Legacy) Country:India Device:Nothing Phone 3A Operating System:Android 16 My Question or Issue:The Sound Capsule isn't available/visible for me. I am not sure if its replaced completely with Listening stats. I already reinstalled the...

Newbie

Plan: Individual (Legacy)   Country: India   Device: Nothing Phone 3A   Operating System: Android 16   My Question or Issue: The Sound Capsule isn't available/visible...

Wawa1914

Newbie

359 Views

3 replies

0 likes

Sound capsule
  • 359 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black screen / App not working

PlanPremiumCountryFrance DeviceONIX tablet Operating SystemAndroid My Question or IssueFrom several weeks, i cannot play music with the app. A black screen appears and it stays like that.

Visitor

  Plan Premium Country France   Device ONIX tablet  Operating System Android   My Question or Issue From several weeks, i cannot play music with the app. A black scree...

Ivelina

Moderator

38 Views

1 replies

0 likes

  • 38 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

SomeoneWhoWantToHelp

Newbie

490315 Views

581 replies

42 likes

Account
Free
  • 490315 Views
  • 581 replies
  • 42 likes

Superuser Contribution [Connect] Disable automatic switching between devices

Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in more than one device and I am happy with that, but the applica...

Regular

Spotify Connect is great but the automatic switching is not for everyone.   Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in mo...

11143811421

Casual Listener

161528 Views

218 replies

183 likes

Connect
Desktop
  • 161528 Views
  • 218 replies
  • 183 likes

Superuser Contribution Playlist switches to random song when connecting to Bluetooth devices

PlanPremiumCountryUSADeviceLG K30Operating SystemAndroid Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headphones, etc.), the playlist I am listening to randomly switches to a different song...

Roadie

Plan Premium Country USA Device LG K30 Operating System Android     Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headp...

BrysonMiller

Casual Listener

5075 Views

2 replies

2 likes

bluetooth
  • 5075 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

Newbie

Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...

Mr-phantom5

Visitor

149903 Views

168 replies

839 likes

  • 149903 Views
  • 168 replies
  • 839 likes

Superuser Contribution [Android Auto] Visual glitch in built-in Spotify app ( (persistent menu icon artifact in list views)

Vehicle/System: Polestar 2, Android Automotive OS, built-in Spotify app. Not the Spotify Android phone app, and not cast or streamed from a phone. App version: 5.3.0.29173Polestar software version 5.0.10. Issue description:A small graphical artifact,...

Regular

Vehicle/System: Polestar 2, Android Automotive OS, built-in Spotify app. Not the Spotify Android phone app, and not cast or streamed from a phone.   App version: 5.3.0.29173 Polestar software...

jcroberts111

Regular

784 Views

7 replies

1 likes

android auto
Polestar
Polestar 2
UI Glitch
  • 784 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Starts Playing Random Playlists When I Open the App When Connected to Car Bluetooth.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 14 (One UI 6.0) My Question or IssueThis issue started happening about a month ago, after an update. Whenever Spotify is connected to my car's bluetooth, everytime I open the app...

Regular

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 14 (One UI 6.0)   My Question or Issue This issue started happening about a month ago, after an update. ...

Kyllo

Visitor

13377 Views

25 replies

5 likes

  • 13377 Views
  • 25 replies
  • 5 likes

Superuser Contribution The new version of the widget cannot be added; it does not appear in the widget list.

PlanPremiumCountryChinaDeviceXiaomi 17Operating SystemHyperOS 4 (Android 17)My Question or IssueThe new widgets are not showing up in the system. There is only an old 4*1 widget, and even that old 4*1 widget doesn't work. I checked my friend's OPPO p...

Casual Listener

Plan Premium Country China Device Xiaomi 17 Operating System HyperOS 4 (Android 17) My Question or Issue The new widgets are not showing up in the system. There is only an old 4*1 widget, an...

AlejaR

Moderator

67 Views

2 replies

0 likes

  • 67 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Girth_McSlammer

Visitor

18726 Views

27 replies

17 likes

  • 18726 Views
  • 27 replies
  • 17 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

mmortal03

Roadie

102351 Views

55 replies

3 likes

  • 102351 Views
  • 55 replies
  • 3 likes

Superuser Contribution Spotify 9.1.76 unresponsive on Android Auto in full screen

Environment- VW Golf MK7 (2016)- AUTOABC wireless Android Auto adapter- Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24- One UI 8.5- Android Auto 17.4.663044- Spotify 9.1.76.2055- Result: FAIL Galaxy A55- Android Auto 17.3.662854- Spot...

Newbie

Environment - VW Golf MK7 (2016) - AUTOABC wireless Android Auto adapter - Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24 - One UI 8.5 - Android Auto 17.4.663044 - Spotify 9...

Knocturnal_Knight

Newbie

1390 Views

14 replies

3 likes

android auto
Crash
unresponsive
  • 1390 Views
  • 14 replies
  • 3 likes

Superuser Contribution [Discover Weekly] Playing randomized songs not from the playlist

PlanFree/PremiumCountryNLDeviceSamsung S24Operating SystemAndroid My Question or IssueThe discover weekly is playing complete random song that are not within the pkaylist itself. I mean like i can see the 30 songs listed and when the first song is do...

Newbie

Plan Free/Premium Country NL Device Samsung S24 Operating System Android   My Question or Issue The discover weekly is playing complete random song that are not within the pkaylist its...

Dessi

Moderator

55 Views

1 replies

0 likes

Discover Weekly
free plan
Playing Randomly
smart suffle
Suffle
  • 55 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browsing "Gaming" category

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueI can't browse the gaming category anymore. There's a total of four albums, five podcasts and several playlists when I navigate to the category via the sea...

Regular

Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue I can't browse the gaming category anymore. There's a total of four albums, fiv...

Iva

Moderator

1338 Views

9 replies

0 likes

  • 1338 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

LEHONK-HONKDEMON

Visitor

28707 Views

31 replies

0 likes

  • 28707 Views
  • 31 replies
  • 0 likes

Superuser Contribution Spotify repeatedly reconnects Bluetooth LE Audio device

PlanPremiumCountryFinlandDeviceSamsung Galaxy A54 5G, also confirmed on Samsung Galaxy Z Flip 7Operating SystemAndroid 16Spotify Version9.1.76.2055, player version 2 My Question or IssueI just got new headphones and they support Bluetooth LE Audio. H...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy A54 5G, also confirmed on Samsung Galaxy Z Flip 7 Operating System Android 16 Spotify Version 9.1.76.2055, player version 2   M...

Ivelina

Moderator

149 Views

3 replies

0 likes

Android 16
bluetooth
bug
LE Audio
  • 149 Views
  • 3 replies
  • 0 likes