Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208831 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208831 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557481 Views

78 replies

3 likes

  • 557481 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461163 Views

575 replies

39 likes

Account
Free
  • 461163 Views
  • 575 replies
  • 39 likes

Superuser Contribution Audiobook sound issue

PlanPremiumCountrySweden DeviceSamsung Galaxy S23 ULTRAOperating SystemAndroid 16, One UI 8.5 My Question or IssueThis audiobook is not producing any sound. Other audiobooks work normally for me, but this one has no audio output at all. Please invest...

Regular

Plan Premium Country Sweden  Device Samsung Galaxy S23 ULTRA Operating System Android 16, One UI 8.5   My Question or Issue This audiobook is not producing any sound. Other audiob...

MihailY

Moderator

131 Views

5 replies

0 likes

audio book
  • 131 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sound keeps briefly dropping out

Plan: Premium DuoCountry: UKOS: Android 16Device: Google Pixel Tablet I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposite effect. There are two problems:Gapless playback doesn't always w...

Regular

Plan: Premium Duo Country: UK OS: Android 16 Device: Google Pixel Tablet   I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposit...

henry22s

Newbie

1538 Views

6 replies

0 likes

  • 1538 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I found the root cause of disappearing cache!

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, especially on Android 16, please try these steps:Step...

Music Fan

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, es...

佐藤アキラ

Music Fan

1601 Views

23 replies

11 likes

  • 1601 Views
  • 23 replies
  • 11 likes

Superuser Contribution Why can't I change the order of my songs in my playlist

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked at other solution and everytime I see someone say ...

Visitor

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked...

carson2371

Casual Listener

62436 Views

16 replies

3 likes

  • 62436 Views
  • 16 replies
  • 3 likes

Solved!! Load time longer than expected (+60 seconds) when internet connection is on.

PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1 IIOperating SystemAndroid 12 My Question or IssueWhen device is connected to internet, with any type of connection, loading time for downloades playlists is over 60 seconds. When device is...

Casual Listener

Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12   My Question or Issue When device is connected to internet, with any type of connecti...

Jrjm

Casual Listener

352 Views

2 replies

0 likes

Android
performance
  • 352 Views
  • 2 replies
  • 0 likes

Superuser Contribution queue automatically pausing after song ends

PlanPremiumCountryIrelandDevicePixel 7Operating System(Android 14) My Question or Issuenot rlly too much to add beyond the title. occasionally the queue will start acting up and just pause automatically each time a song ends for no discernible reason...

Music Fan

Plan Premium Country Ireland Device Pixel 7 Operating System (Android 14)   My Question or Issue not rlly too much to add beyond the title. occasionally the queue will start acting up ...

joem217

Casual Listener

7583 Views

13 replies

2 likes

"android"
Android
Android 14
Queue bug
Queue Problems
  • 7583 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Spotify Star

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before.   The new widget will make it simpler and faster to acc...

Hejky

Visitor

99562 Views

72 replies

26 likes

  • 99562 Views
  • 72 replies
  • 26 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

K-ODie

Visitor

21187 Views

29 replies

0 likes

  • 21187 Views
  • 29 replies
  • 0 likes

Superuser Contribution Casting volume control button not displayed when sharing and playing music via Spotify Connect

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16 My Question or Issue Recently, we found an issue in the internal test that Connecting a PC sharing and playing music via Spotify app, not display the ...

Regular

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16   My Question or Issue Recently, we found an issue in the internal te...

Vinny945

Regular

194 Views

2 replies

0 likes

  • 194 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Smart shuffle does not create a new mix/shuffle order

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime it is turned off and on, smart shuffle queues the ...

Visitor

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime...

Mdp5169

Visitor

79102 Views

154 replies

46 likes

  • 79102 Views
  • 154 replies
  • 46 likes

Superuser Contribution Why does Spotify play my song on max volume whenever i skip forward a song

Whenever i skip forward any song on my phone spotify plays the song for a split second at max volume, which really hurts my ears im not noticing

Visitor

Whenever i skip forward any song on my phone spotify plays the song for a split second at max volume, which really hurts my ears im not noticing

AlejaR

Moderator

465 Views

3 replies

1 likes

  • 465 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Podcasts]"That didn't work right" error when clicking on the Podcasts tab

Plan Premium Country Israel Device Samsung galaxy S23 Operating System Android 16 My Question or Issue Hi Spotify Support / Community, ​I'm experiencing an issue with the Android app where I cannot access the Podcasts section: ​Every time I tap on th...

Newbie

  Plan Premium Country Israel Device Samsung galaxy S23 Operating System Android 16 My Question or Issue   Hi Spotify Support / Community, ​I'm experiencing a...

Yordan

Moderator

66 Views

1 replies

0 likes

  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

slivain

Music Fan

28596 Views

114 replies

38 likes

  • 28596 Views
  • 114 replies
  • 38 likes

Superuser Contribution "This Phone" Audio Output Option Missing When BT Is Connected to Spotify---BUGID:11407028

PlanPremiumCountryIndiaDeviceOPPO FindX9 Pro、Pixel 8 ProOperating SystemAndroid 17 My Question or IssueWhen playing music after connecting a BT speaker to Spotify, the 'This Phone' audio output option is missing,only the BT speaker is displayed.*【Ope...

Regular

Plan Premium Country India Device OPPO FindX9 Pro、Pixel 8 Pro Operating System Android 17   My Question or Issue When playing music after connecting a BT speaker to Spotify, the '...

Vinny945

Regular

243 Views

5 replies

0 likes

  • 243 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't swipt right to add to queue in ep preview screen

PlanPremiumCountryNLDeviceSamsung S25Operating SystemAndroid 16 One UI 8.0 My Question or IssueI can't swipt right to add to queue in ep preview screen (before it has been released). Regular queueing works. I can't seem to attach a screenshot on this...

Casual Listener

Plan Premium Country NL Device Samsung S25 Operating System Android 16 One UI 8.0   My Question or Issue I can't swipt right to add to queue in ep preview screen (before it has been re...

Dessi

Moderator

58 Views

1 replies

0 likes

Play queue
prerelease
preview
upcoming release
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following music incomplete for audioplays/Hörspiele on mobile devices only

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is systematically incomplete on mobile devices, especially when i...

Casual Listener

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is syste...

Dessi

Moderator

388 Views

7 replies

0 likes

Following
incomplete
  • 388 Views
  • 7 replies
  • 0 likes

Superuser Contribution Storage Doesn't Free Up

PlanPremiumDevicePixel 7Operating SystemAndroid My Question or IssueWhy is it that deleting a 1300+ song playlist from my phone does not release any of the storage? It was roughly 7GB of data that is now unrecoverable by my device. Everything I find ...

Casual Listener

Plan Premium Device Pixel 7 Operating System Android   My Question or Issue Why is it that deleting a 1300+ song playlist from my phone does not release any of the storage?  It was ...

Joãotobaldini

Newbie

17700 Views

14 replies

4 likes

  • 17700 Views
  • 14 replies
  • 4 likes

Solved!!Superuser Contribution The number of episodes is not updating (in 'My Episodes')

PlanPremiumCountrySpainDeviceSamsung Galaxy A42Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12My Question or IssueFor several versions now, the number of pending episodes has not been updating — it just keeps accumulating.When I ope...

Music Fan

Plan Premium Country Spain Device Samsung Galaxy A42 Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 12 My Question or Issue For several versions now, the number of pe...

Karnaplosky

Music Fan

445 Views

5 replies

0 likes

  • 445 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs gone missing

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System Android 9 My Question or IssueOn my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely emp...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System  Android 9   My Question or Issue On my phone I recently discovered my Liked song list is empty. Everything was...

Ns19

Casual Listener

80891 Views

12 replies

1 likes

Missing liked songs
  • 80891 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

Alonegamer

Visitor

461163 Views

575 replies

39 likes

Account
Free
  • 461163 Views
  • 575 replies
  • 39 likes