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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397944 Views

547 replies

35 likes

Account
Free
  • 397944 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8536 Views

0 replies

7 likes

  • 8536 Views
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  • 7 likes

Solved!!Superuser Contribution Lyrics don't stay on the screen when changing songs

PlanPremiumCountryBrazilDeviceMotorola Moto G8Operating SystemAndroid 11 My Question or IssueCurrently, when visualizing lyrics either through the box below the play/pause button or through the dedicated full screen lyrics page and another song start...

Visitor

Plan Premium Country Brazil Device Motorola Moto G8 Operating System Android 11   My Question or Issue Currently, when visualizing lyrics either through the box below the play/pause bu...

Springfield9

Visitor

12252 Views

6 replies

14 likes

  • 12252 Views
  • 6 replies
  • 14 likes

Superuser Contribution Sound keeps briefly dropping out

Plan: Premium DuoCountry: UKOS: Android 16Device: Google Pixel Tablet I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposite effect. There are two problems:Gapless playback doesn't always w...

Regular

Plan: Premium Duo Country: UK OS: Android 16 Device: Google Pixel Tablet   I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposit...

MihailY

Moderator

95 Views

4 replies

0 likes

  • 95 Views
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Solved!!Superuser Contribution Spotify controls not showing on Android 15 (Samsung)

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The notifications toolbar is now split into two categorie...

Casual Listener

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The no...

Falguniviral

Visitor

2724 Views

5 replies

0 likes

  • 2724 Views
  • 5 replies
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Superuser Contribution Spotify Mix feature unreliable when played over car speakers

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 UltraOperating SystemOne UI 8.0Android 16 My Question or IssueSo I've been having a lot of fun with the new-ish mix feature. Unfortunately I am finding myself getting jumpscared by suddenly messed-up ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S24 Ultra Operating System One UI 8.0 Android 16   My Question or Issue So I've been having a lot of fun with the new-ish mix featur...

AlejaR

Moderator

133 Views

4 replies

0 likes

Transitions
  • 133 Views
  • 4 replies
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Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

ravni

Newbie

28959 Views

206 replies

44 likes

Android
google cast
receiver
spotify connect
  • 28959 Views
  • 206 replies
  • 44 likes

Superuser Contribution Don't switch to playing on phone when I connect a Bluetooth device

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc...Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my phone. How can I stop Spotify on my phone from taking...

Regular

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc... Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my ...

pimz3001

Newbie

9078 Views

21 replies

12 likes

  • 9078 Views
  • 21 replies
  • 12 likes

Superuser Contribution No sound when the equalizer is turned on in the application

Xiaomi 12 (Android 14, HyperOS 1.0.11)Spotify Android app (ver. 8.9.66.543)Plan Premium (Belarus) When the equalizer is turned on in the application, sometimes there is no sound when:- the beginning of the next track;- rewind the track;- switching tr...

Casual Listener

Xiaomi 12 (Android 14, HyperOS 1.0.11) Spotify Android app (ver. 8.9.66.543) Plan Premium (Belarus)   When the equalizer is turned on in the application, sometimes there is no sound when: -...

Silka23

Newbie

4655 Views

19 replies

0 likes

  • 4655 Views
  • 19 replies
  • 0 likes

Audience interaction missing between songs on live albums

PlanPremiumCountryUKDevice(Samsung Galaxy 9)Operating System(Android) My Question or IssueCan anybody tell me why when I play a live album there is no audience interaction between songs, it just goes from one song to the next. I have the CD version o...

Newbie

Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android)   My Question or Issue Can anybody tell me why when I play a live album there is no audience interaction be...

Amay

Spotify Star

81 Views

1 replies

0 likes

  • 81 Views
  • 1 replies
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Solved!!Superuser Contribution Turn off video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

lordfarcap

Casual Listener

150578 Views

120 replies

74 likes

  • 150578 Views
  • 120 replies
  • 74 likes

Superuser Contribution Spotify wrong calcul of left minutes in podcast episode

PlanFree/PremiumCountryPortugal Device Operating SystemAndroid My Question or IssueWhile in "Your episodes" when we see the list of episodes and we have some episode on going let say the episode has 30 minutes, and we are in the minute 3.It is writte...

Regular

  Plan Free/Premium Country Portugal   Device   Operating System Android   My Question or Issue While in "Your episodes" when we see the list of episodes and we have s...

Shonuffharlem

Music Fan

3687 Views

31 replies

3 likes

  • 3687 Views
  • 31 replies
  • 3 likes

Superuser Contribution Excessive data usage - 43GB in 1 month...?

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'download using cellular data' . However, I still don't ...

Newbie

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'dow...

Vasil

Moderator

8661 Views

11 replies

0 likes

  • 8661 Views
  • 11 replies
  • 0 likes

Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

Gig Goer

Plan: Premium Country: UK and France   Device: Freebox Mini, Amazon Fire TV Operating System: both Android   My Question or Issue: The background pictures of artists w...

TheRealtyGoddee

Newbie

1469 Views

3 replies

1 likes

  • 1469 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can people have access to local files?

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice recordings im really worried that someone listened to...

Visitor

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice re...

Joshgershom

Newbie

9305 Views

5 replies

1 likes

  • 9305 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

Jon781

Regular

3522 Views

33 replies

5 likes

  • 3522 Views
  • 33 replies
  • 5 likes

Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

liya2025

Music Fan

3302 Views

9 replies

2 likes

  • 3302 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playlists inside folders not appearing in the "Add to playlist" menu

Plan Premium Device OnePlus Nord 4 Operating System Android 15Spotify version9.0.96.826 My Question or IssueAfter updating to the latest version of the Android app, playlists that are organized inside folders no longer appear in the add-to-playlist m...

Music Fan

Plan Premium Device OnePlus Nord 4 Operating System Android 15 Spotify version 9.0.96.826   My Question or Issue After updating to the latest version of the Android app, playlis...

BenjamminBeatz

Regular

3460 Views

43 replies

22 likes

  • 3460 Views
  • 43 replies
  • 22 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" when I try to start it on Wifi. In US.

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

Oveonar

Visitor

19572 Views

23 replies

2 likes

  • 19572 Views
  • 23 replies
  • 2 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

Eni

Moderator

1676 Views

13 replies

3 likes

  • 1676 Views
  • 13 replies
  • 3 likes

Since May 2022 ther is no option to save downloads in SD card

Hi,since the issue with the SD card(...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236)You remove the option to save downloads in SD cardIt's now very needful since the wonderful lossless option (thanks for that!!!)Plan: Premium...

Regular

Hi, since the issue with the SD card (...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236) You remove the option to save downloads in SD card It's now very needful since...

Amay

Spotify Star

188 Views

3 replies

0 likes

  • 188 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa doesn't recognize a Spotify playlist

PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating SystemAndroid 13 My Question or IssueI created an Eagles playlist using Spotify on my phone. When I ask Alexa to play this playlist on Spotify, it plays Eagles radio on Spotify, ra...

Visitor

Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13   My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...

PandaNg1

Newbie

21773 Views

40 replies

0 likes

  • 21773 Views
  • 40 replies
  • 0 likes