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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106186 Views

26 replies

3 likes

  • 106186 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215402 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215402 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568385 Views

78 replies

3 likes

  • 568385 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469074 Views

577 replies

40 likes

Account
Free
  • 469074 Views
  • 577 replies
  • 40 likes

Superuser Contribution TV going ambient and then turn off during playing Spotify

PlanFamily premiumCountrySlovakiaDeviceSony Bravia 9Operating SystemGoogle TV My Question or IssueDuring listening to Spotify app on TV, TV is going into screensaver ambient mode after few minutes, and then turning off based on no activity timing set...

Newbie

Plan Family premium Country Slovakia Device Sony Bravia 9 Operating System Google TV   My Question or Issue During listening to Spotify app on TV, TV is going into screensaver ambient ...

Joan

Moderator

89 Views

1 replies

0 likes

  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app logs me out upon restart (Beta)

Plan Premium Country Switzerland Device S24 Ultra Operating System One UI 8.5, android 16 My Question or Issue Since yesterday, while spotify was down, my app has been logging me out of it and made me log in. How can I solve this?

Casual Listener

Plan Premium Country Switzerland  Device S24 Ultra Operating System One UI 8.5, android 16   My Question or Issue Since yesterday, while spotify was down, my app has bee...

Yonka2021

Casual Listener

892 Views

28 replies

5 likes

log in issue
log out
  • 892 Views
  • 28 replies
  • 5 likes

Solved!!Superuser Contribution New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Spotify Star

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before.   The new widget will make it simpler and faster to acc...

Markus27

Newbie

101408 Views

75 replies

26 likes

  • 101408 Views
  • 75 replies
  • 26 likes

Superuser Contribution "Something went wrong" casting to Google Nest

PlanPremiumCountry AustraliaDeviceGoogle Nest Hub 2nd GenOperating SystemGoogle's Fuchsia OS My Question or IssueCasting Spotify from phone (Android Pixel 9) or direct voice command on my Google Nest Hub since mid-March 2026. The issue persisted when...

Casual Listener

Plan Premium Country  Australia Device Google Nest Hub 2nd Gen Operating System Google's Fuchsia OS   My Question or Issue Casting Spotify from phone (Android Pixel 9) or direct v...

Joan

Moderator

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume spike when using equilizer

PlanPremiumCountryNetherlands DeviceXiaomi Redmi Note 10 proOperating SystemAndroid 13/MIUI 14 My Question or IssueWhen using the equilizer volume spikes occur that turn my volume max until I hit one of the volume buttons, then it returns to the orig...

Visitor

Plan Premium Country Netherlands  Device Xiaomi Redmi Note 10 pro Operating System Android 13/MIUI 14   My Question or Issue When using the equilizer volume spikes occur that turn...

Joan

Moderator

2025 Views

9 replies

0 likes

  • 2025 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Starts playing the second i open

My Question or Issuerecently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing the song I was last listening to.I usually use 2-3 mu...

Regular

My Question or Issue recently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing ...

misiek08

Casual Listener

49656 Views

78 replies

4 likes

  • 49656 Views
  • 78 replies
  • 4 likes

Solved!!Superuser Contribution How can I sort my playlists by date added?

Hi guysI've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by date added, name, whatever.Does anyone has a solution?...

Casual Listener

Hi guys I've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by d...

tcs1129

Casual Listener

56099 Views

7 replies

2 likes

sort playlist
  • 56099 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Plan : Premium Country : France Device : Samsung XCover 5 Operating System : Android 13 Version : Spotify 8.8.96.364   My Question or Issue Hello,   For 2 ...

djim43

Visitor

106186 Views

26 replies

3 likes

  • 106186 Views
  • 26 replies
  • 3 likes

Superuser Contribution Impossible to share a piece of a song on instagram

PlanPremiumCountryBelgiumDeviceSmasung galaxy a52sOperating SystemAndroid My Question or IssueWhen you share a song on Instagram the other person is able to listen to a piece of the song but when I do it, it doesn't work. It just sends a link and it'...

Casual Listener

  Plan Premium Country Belgium Device Smasung galaxy a52s Operating System Android   My Question or Issue When you share a song on Instagram the other person is able to listen to...

Maria

Moderator

274 Views

7 replies

0 likes

  • 274 Views
  • 7 replies
  • 0 likes

No Spotify Messages Notifications on Android

Plan: PremiumOperating System: Android 16My Question or IssueAccording to Spotify's official support article, users should be able to manage Spotify Message notifications by going to:Profile picture → Settings and privacy → Notifications → Social fea...

Music Fan

Plan: Premium Operating System: Android 16 My Question or Issue According to Spotify's official support article, users should be able to manage Spotify Message notifications by going to: Profile ...

ribezaz

Spotify Star

1051 Views

22 replies

1 likes

  • 1051 Views
  • 22 replies
  • 1 likes

Can't log in to spotify on my android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter resolving some computer issues, I had to reset my password for Spotify on my desktop. T...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue After r...

JBayudz

Rising Star 4

117 Views

1 replies

0 likes

  • 117 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

vinylshrine

Music Fan

469074 Views

577 replies

40 likes

Account
Free
  • 469074 Views
  • 577 replies
  • 40 likes

Superuser Contribution Turn off all video when Data Saver is on

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

Ivelina

Moderator

168066 Views

121 replies

75 likes

  • 168066 Views
  • 121 replies
  • 75 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

tatti

Casual Listener

93298 Views

45 replies

3 likes

  • 93298 Views
  • 45 replies
  • 3 likes

Superuser Contribution App Crashes When Skipping

PlanPremium CountryUSADeviceGalaxy S10Operating SystemAndroid 12 version My Question or IssueThe app continually crashes when skipping or when playing on Bluetooth in my car for so much as 10 minutes. I've tried everything to fix it. Uninstalling, re...

Visitor

Plan Premium  Country USA Device Galaxy S10 Operating System Android 12 version   My Question or Issue The app continually crashes when skipping or when playing on Bluetooth in my...

OscarDC

Moderator

120 Views

1 replies

0 likes

  • 120 Views
  • 1 replies
  • 0 likes

Home screen isn't working

PlanPremiumCountryIsraelDeviceGalaxy S24 FEOperating SystemAndroid 16 My Question or IssueFor the past few days, my home screen has stopped working, and it displays an error. I attempted to log in with a different account and determined that the issu...

Casual Listener

Plan Premium Country Israel Device Galaxy S24 FE Operating System Android 16   My Question or Issue For the past few days, my home screen has stopped working, and it displays an error....

amitshalom1998

Casual Listener

150 Views

2 replies

0 likes

  • 150 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution New Android App Logo can't be changed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app icon was changed today to a hideous discoball inconsistent with everything else on t...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

tcs1129

Casual Listener

41265 Views

50 replies

11 likes

  • 41265 Views
  • 50 replies
  • 11 likes

Superuser Contribution Like button in notification playback widget inconsistency

PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...

Casual Listener

Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14   My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...

Yordan

Moderator

1898 Views

9 replies

0 likes

  • 1898 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android app crashes shortly after opening

PlanFree CountryUnited States DeviceSamsung Galaxy Note 10 Operating SystemAndroid My Question or IssueA few seconds after opening Spotify, the app crashes. I can choose to play the currently selected playlist before it crashes and it will continue, ...

Visitor

Plan Free   Country United States   Device Samsung Galaxy Note 10   Operating System Android   My Question or Issue A few seconds after opening Spotify, the app crash...

Joan

Moderator

107 Views

1 replies

0 likes

  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution SOLVED Bug Report: App Update Jun. 22/2026

EDIT: Problem fixed itself, was probably just my phone being janky PlanPremium (family)CountryCanadaDeviceSamsung Galaxy s10My Question or IssueSince updating spotify earlier today it refuses to open properly. My phone is old as sin, so that could be...

Casual Listener

EDIT: Problem fixed itself, was probably just my phone being janky   Plan Premium (family) Country Canada Device Samsung Galaxy s10 My Question or Issue Since updating spotify earlier t...

Maria

Moderator

109 Views

1 replies

0 likes

Android
android bug
Android update
bug
Update
update bug
  • 109 Views
  • 1 replies
  • 0 likes