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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106188 Views

26 replies

3 likes

  • 106188 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215402 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215402 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568390 Views

78 replies

3 likes

  • 568390 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469074 Views

577 replies

40 likes

Account
Free
  • 469074 Views
  • 577 replies
  • 40 likes

im not see a lossess option

I'm not seeing my lossess option it's frustrating PlanPremiumCountrytrinidad and tobago DeviceSamsung Galaxy S22 ultraOperating SystemAndriod 15 My Question or IssueCan you fix my Lossess audio problem not showing up.

Visitor

I'm not seeing my lossess option it's frustrating  Plan Premium Country trinidad and tobago  Device Samsung Galaxy S22 ultra Operating System Andriod 15   My Question or Issu...

chriscym

Regular

1100 Views

5 replies

0 likes

"Spotify Lossless Not Woring"
Feature Request
Possible Bug
  • 1100 Views
  • 5 replies
  • 0 likes

Superuser Contribution There is no "profile" in searching.

I couldn't any friend by search because there is no "profile" in searching.

Regular

I couldn't any friend by search because there is no "profile" in searching.

AlejaR

Moderator

10225 Views

15 replies

3 likes

  • 10225 Views
  • 15 replies
  • 3 likes

Solved!!Superuser Contribution Screen issue on animation

Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not working and also the lastest version of the app, for more...

Casual Listener

Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not workin...

Ivelina

Moderator

132 Views

3 replies

0 likes

  • 132 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when opening search

PlanPremiumCountryGermanyDeviceSamsung Galaxy S23Operating SystemAndroid 16 My Question or IssueSpotify crashes upon opening the search tab, but not immediately, there is a delay of about a quarter second. Both the Beta versions 9.1.26.2274 and the b...

Regular

Plan Premium Country Germany Device Samsung Galaxy S23 Operating System Android 16   My Question or Issue Spotify crashes upon opening the search tab, but not immediately, there is a d...

lxthmpsn

Newbie

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

jsmiller58

Casual Listener

16234 Views

78 replies

13 likes

  • 16234 Views
  • 78 replies
  • 13 likes

Superuser Contribution Android app constantly signs me out

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10Operating SystemAndroid 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system settings and then reopen it), I am presented with the login screen. I'll sign i...

Casual Listener

Plan Premium Country United States Device Google Pixel 10 Operating System Android 16   Every 3rd or so time when I open the app (or any time I clear the app's cache in the system setti...

Yonka2021

Casual Listener

786 Views

4 replies

0 likes

  • 786 Views
  • 4 replies
  • 0 likes

Superuser Contribution Erratical playback behaviour when using Google Cast speakers

PlanPremiumCountrySwedenDeviceGoogle Pixel 8Operating SystemAndroid 16 My Question or Issue When playing music on my Google Cast speakers and speaker groups, the playback is not working properly. When I listen to a track and chose a new track, for ex...

Casual Listener

Plan Premium Country Sweden Device Google Pixel 8 Operating System Android 16   My Question or Issue   When playing music on my Google Cast speakers and speaker groups, the playb...

Ivelina

Moderator

206 Views

5 replies

0 likes

  • 206 Views
  • 5 replies
  • 0 likes

Superuser Contribution Specific Podcast sorting wrong on Android Auto and web

PlanPremiumCountryGermanyDeviceS26 Ultra (newest updates)Operating SystemAndroid 16 My Question or IssueOne specific podcast I follow (Baywatch Berlin) is sorted wrong from old to new on Android Auto and Spotify web only.On the Desktop app and on my ...

Casual Listener

Plan Premium Country Germany Device S26 Ultra (newest updates) Operating System Android 16   My Question or Issue One specific podcast I follow (Baywatch Berlin) is sorted wrong from o...

Dessi

Moderator

145 Views

3 replies

0 likes

  • 145 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues when loading the app

PlanPremiumCountry Device: Samsung galaxy A32Operating System Android My Question or IssueAfter restarting my device every time I try to use the spotify app it won't load properly leaving me on a black screen till I un install and reinstall the app

Newbie

Plan Premium Country   Device: Samsung galaxy A32 Operating System  Android    My Question or Issue After restarting my device every time I try to use the spotify app it ...

Dessi

Moderator

89 Views

1 replies

0 likes

  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist order changed in Android Auto

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16) My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would show up on the Android Auto GUI in the order I selected on my phone: release dat...

Regular

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16)   My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would sh...

Thebookperson

Casual Listener

8468 Views

47 replies

10 likes

  • 8468 Views
  • 47 replies
  • 10 likes

Superuser Contribution Ticking noises on Spotify on new Samsung phone

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me mad. Please help. I don't have the problem on my exis...

Regular

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me ...

jessy4paws

Regular

1585 Views

10 replies

0 likes

  • 1585 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Widget Picture not Showing

Device:Tecno Camon 30 Pro 5G Operating System:Android 15 My Question or Issue:The 4x2 widget on Android does not display the image of the playlist or the current song. It only shows the text and artist's name, but the 3x1 widget, which only displays ...

Regular

Device: Tecno Camon 30 Pro 5G   Operating System: Android 15   My Question or Issue: The 4x2 widget on Android does not display the image of the playlist or the current song. It only...

Provinomico

Newbie

3410 Views

13 replies

0 likes

  • 3410 Views
  • 13 replies
  • 0 likes

spotufy premium android

Hi , hi already have a premium account, as i can see on my pc browser.Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand.On pc everything is ok, next payment on 11/11/2017----

Newbie

Hi , hi already have a premium account, as i can see on my pc browser. Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand. On pc everyth...

taniyahunter

Casual Listener

1592 Views

2 replies

0 likes

  • 1592 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music Videos Appear Available But Wont Play

PlanPremium (Family Account Member)Country EnglandDeviceSamsung Galaxy s23 Ultra Operating SystemAndroid Version 14One UI 6.1 My Question or IssueAt first it took ages for me to get access to music videos: I am always quite late to receiving content ...

Casual Listener

Plan Premium (Family Account Member) Country  England Device Samsung Galaxy s23 Ultra  Operating System Android Version 14 One UI 6.1   My Question or Issue At first it took...

VladBusca

Music Fan

3904 Views

5 replies

0 likes

  • 3904 Views
  • 5 replies
  • 0 likes

"Mix","Shuffle","Repeat","Timer" disapper on Queue list

PlanPremiumCountryTaiwanDeviceGoogle Pixel 7 ProOperating SystemAndroid 16 My Question or IssueWhen using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' buttons at the bottom randomly disappear. I have to re-login or change the lang...

Casual Listener

Plan Premium Country Taiwan Device Google Pixel 7 Pro Operating System Android 16   My Question or Issue When using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' but...

HonkHongLiang

Casual Listener

113 Views

2 replies

0 likes

Andoid
Beta
Queue bug
  • 113 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

udance4ever

Music Fan

5473 Views

13 replies

5 likes

  • 5473 Views
  • 13 replies
  • 5 likes

Solved!!Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

  Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...

cohendylan1

Music Fan

215402 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215402 Views
  • 140 replies
  • 10 likes

Superuser Contribution Spotify blocks notification bar - no way to turn off

In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently?It's there even if I turn off all notifications for Spotify. I can hide it if I long press it, but it comes back with the next song. It'...

Casual Listener

In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently? It's there even if I turn off all notifications for Spotify. I can hide it if I lon...

djmindseye616

Regular

12923 Views

29 replies

9 likes

  • 12923 Views
  • 29 replies
  • 9 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Omga4000

Newbie

22603 Views

30 replies

0 likes

  • 22603 Views
  • 30 replies
  • 0 likes

Superuser Contribution Trouble Resizing New Android Widget

PlanPremiumCountryUnited Kingdom of Great Britain and Northern IrelandDeviceMotorola moto g53 (5G)Operating SystemAndroid 14, 1 March 2026 Google Play system update, 1 April 2026 Android security update.Spotify Version9.1.56.574 My Question or IssueH...

Casual Listener

Plan Premium Country United Kingdom of Great Britain and Northern Ireland Device Motorola moto g53 (5G) Operating System Android 14, 1 March 2026 Google Play system update, 1 April 2026 A...

TOG_2

Casual Listener

282 Views

4 replies

1 likes

Android
Android widget
Widget
  • 282 Views
  • 4 replies
  • 1 likes