Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110000 Views

26 replies

3 likes

  • 110000 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221595 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221595 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577892 Views

79 replies

3 likes

  • 577892 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475914 Views

577 replies

40 likes

Account
Free
  • 475914 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify not playing

PlanPremiumCountryCanadaDeviceSamsung Galaxy s25 ultraOperating SystemAndroid 16 one ui8.5 My Question or IssueSpotify not playing. Like the problem last month. Tried rebooting, logging out and reinstalled. Doest work with buds or with phone speakers...

Newbie

Plan Premium Country Canada Device Samsung Galaxy s25 ultra Operating System Android 16 one ui8.5   My Question or Issue Spotify not playing.  Like the problem last month. Tried ...

OscarDC

Moderator

81 Views

1 replies

0 likes

  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont load/Something went wrong

PlanPremium CountryAustralia Operating systemSamsung A15 My question or issueSo ive been using the app for a long time, never had many issues. But after the last update, my spotify app wont load anything. It keeps popping up with 'something went wron...

Casual Listener

Plan Premium   Country Australia   Operating system Samsung A15   My question or issue So ive been using the app for a long time, never had many issues. But after the last up...

saikosekai

Newbie

9902 Views

24 replies

3 likes

  • 9902 Views
  • 24 replies
  • 3 likes

Solved!!Superuser Contribution Can't add song to queue

PlanPremiumCountryRomaniaDeviceSamsung Galaxy S24Operating SystemAndroid 14My Question or IssueWhen I try to add a song to the queue the bottom sheet just closes after I press the button and the song is actually not added.

Casual Listener

Plan Premium Country Romania Device Samsung Galaxy S24 Operating System Android 14 My Question or Issue When I try to add a song to the queue the bottom sheet just closes after I press the b...

mara_100d

Casual Listener

179 Views

2 replies

0 likes

  • 179 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Music randomly stops playing, then doesn't allow me to listen anymore

PlanPremium DeviceHP Chromebook 2025 My Question or IssueSometimes while listening to music, it randomly goes silent even though the bar shows that the music should still be playing. When I press the pause button it jumps back to the spot the music s...

Newbie

Plan Premium   Device HP Chromebook 2025     My Question or Issue Sometimes while listening to music, it randomly goes silent even though the bar shows that the music should st...

Vasil

Moderator

156 Views

1 replies

0 likes

  • 156 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however. ...

Fsanchez101

Visitor

577892 Views

79 replies

3 likes

  • 577892 Views
  • 79 replies
  • 3 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

nairsandeep8688

Newbie

1995 Views

13 replies

2 likes

Acura
android auto
auto
  • 1995 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

harbin

Regular

96856 Views

53 replies

3 likes

  • 96856 Views
  • 53 replies
  • 3 likes

Connection unstable when use anker soundcore bluetooth earphone

PlanFree/PremiumCountryIndonesiaDevicePoco X7 ProOperating SystemAndroid 16 My Question or IssueHello.Is there anyone in here have unstable connection with anker soundcore earphone bluetooth? My earphone had this thing, first i'm using anker soundcor...

Newbie

Plan Free/Premium Country Indonesia Device Poco X7 Pro Operating System Android 16   My Question or Issue Hello. Is there anyone in here have unstable connection with anker soundcore ...

34 Views

0 replies

0 likes

Possible Bug
Question
  • 34 Views
  • 0 replies
  • 0 likes

Superuser Contribution Application slowness

PlanPremiumCountryEUDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHello,Since May, 10 the application on my phone works extremely slow. Music is played ok, except sometimes next track is loading ~5 seconds, but it takes to load any ...

Regular

Plan Premium Country EU Device Samsung Galaxy Operating System Android   My Question or Issue Hello, Since May, 10 the application on my phone works extremely slow. Music is played ok...

Boss_Man

Casual Listener

1034 Views

11 replies

0 likes

  • 1034 Views
  • 11 replies
  • 0 likes

New phone, no Spotify content

PlanPremiumCountryaustraliaSamsung mobileOperating SystemAndroid My Question or IssueI have lost my Spotify library on a new phone, I seem to be locked out of my premium account on both my old and new android phones and so can’t access my music. In a...

Visitor

Plan Premium Country australia Samsung mobile Operating System Android   My Question or Issue I have lost my Spotify library on a new phone, I seem to be locked out of my premium accoun...

Billy-J

Spotify Star

71 Views

1 replies

0 likes

  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Spotify widget displays a black screen.---BUGID:11549682

PlanFreeCountryIndiaDeviceOneplus15Operating SystemAndroid 17 My Question or Issue【Operation Procedure】Add the Spotify widgetReturn to the Home screen and observe the Spotify widget.【Actual Result】The Spotify widget displays a black screen【Expected R...

Regular

Plan Free Country India Device Oneplus15 Operating System Android 17   My Question or Issue 【Operation Procedure】 Add the Spotify widget Return to the Home screen and observe the Spo...

Gulerin

Regular

184 Views

2 replies

0 likes

  • 184 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 issues

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s25 UltraOperating SystemAndroidOne UI 8.5 My Question or IssueI have 2 issuesI have a Sonoro Relax. Bluetooth connection is unstanble. It quits after 15 minutes or so. But it offers an option to conn...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy s25 Ultra Operating System AndroidOne UI 8.5   My Question or Issue I have 2 issues I have a Sonoro Relax. Bluetooth connection ...

Vasil

Moderator

120 Views

3 replies

0 likes

  • 120 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

Newbie

Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...

GetRidOfSmartShufle

Visitor

149033 Views

167 replies

839 likes

  • 149033 Views
  • 167 replies
  • 839 likes

Superuser Contribution HyperOs Widget Bug: rewind / fast forward buttons missing for podcasts

Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...

Regular

Xiaomi Redmi 13 Hyper OS Spotify Premium  Germany    No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....

tobas2

Newbie

8370 Views

25 replies

2 likes

  • 8370 Views
  • 25 replies
  • 2 likes

Superuser Contribution The App Crashes when in offline Modus, going to privacy and social settings

Found a bug in the app. I encountered an error in the Spotify app: I went to the "Privacy and Social" settings, and the app crashed when I scrolled down. I was in offline mode.Spotify Premium Phone: Xiaomi redmi Note 15 Phone region: Hungary;Spotify ...

Newbie

Found a bug in the app. I encountered an error in the Spotify app: I went to the "Privacy and Social" settings, and the app crashed when I scrolled down. I was in offline mode. Spotify Premium ...

Joan

Moderator

47 Views

1 replies

0 likes

bug
  • 47 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android app showing blank window only

PlanPremiumCountryUSADeviceChromebookOperating SystemCurrent Chrome My Question or IssueMy son is using the Spotify app on his chrome book in a child account that has parental controls enabled.All websites are blocked, except those in a white list. S...

Regular

Plan Premium Country USA Device Chromebook Operating System Current Chrome   My Question or Issue My son is using the Spotify app on his chrome book in a child account that has parenta...

Vinny945

Regular

8298 Views

10 replies

0 likes

  • 8298 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Top 90 songs in Liked Songs are unresponsive when connected to Google Home speaker

PlanPremiumCountryUKDevicePixel 8Operating SystemAndroid 16 My Question or IssueWhen connected to my Google Home speaker, the first 90 songs in my Liked Songs playlist are completely unresponsive when tapped (the tap is completely unregistered). If I...

Regular

Plan Premium Country UK Device Pixel 8 Operating System Android 16   My Question or Issue When connected to my Google Home speaker, the first 90 songs in my Liked Songs playlist are co...

Soilydude

Regular

308 Views

9 replies

0 likes

Google Home
liked songs
spotify connect
  • 308 Views
  • 9 replies
  • 0 likes

Bom dia, o meu Spotify não reproduz musica, automáticamente.

O meu Spotify deixou de reproduzir musica automáticamente, por exemplo entro na APP, meto a ouvir uma música e depois para e não reproduz mais nenhuma, como é que soluciono o problema com quem é que tenho que falar?

Visitor

O meu Spotify deixou de reproduzir musica automáticamente, por exemplo entro na APP, meto a ouvir uma música e depois para e não reproduz mais nenhuma, como é que soluciono o problema com quem é que ...

Bittencourt

Spotify Star

2833 Views

3 replies

0 likes

  • 2833 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Widget Picture not Showing

Device:Tecno Camon 30 Pro 5G Operating System:Android 15 My Question or Issue:The 4x2 widget on Android does not display the image of the playlist or the current song. It only shows the text and artist's name, but the 3x1 widget, which only displays ...

Regular

Device: Tecno Camon 30 Pro 5G   Operating System: Android 15   My Question or Issue: The 4x2 widget on Android does not display the image of the playlist or the current song. It only...

Ghalta

Casual Listener

3631 Views

14 replies

0 likes

  • 3631 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Spotify causes significant battery drain on Pixel 8 Pro

Pixel 8 Pro, Android 14, Spotify Premium build 8.8.76.667, Sweden. Brand new phone and first day of use, and installed the app earlier today. Spotify has somehow managed to drain 38% (!) of battery with 4 minutes screen time and 4h 44 mins background...

Regular

Pixel 8 Pro, Android 14, Spotify Premium build 8.8.76.667, Sweden.   Brand new phone and first day of use, and installed the app earlier today.  Spotify has somehow managed to drain 38% (...

Fabian404NutFound

Visitor

80272 Views

149 replies

35 likes

  • 80272 Views
  • 149 replies
  • 35 likes