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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

2137 Views

0 replies

6 likes

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Superuser Contribution Aplicativo muito lento

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo offline mesmo nos dados móveis, antes eu conseguia...

Casual Listener

Meu aplicativo ta podre de ruim, ja desinstalei, limpei o cache. Fiz tudo que podia fazer mas nada adianta, demora muito pra podruzir uma música e o tempo inteiro aparece como se eu estivesse no modo...

Maria

Moderator

4028 Views

9 replies

0 likes

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Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

audiosam

Visitor

2826 Views

19 replies

0 likes

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  • 19 replies
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about switch to video

I use spotify to click switch to video,The operation bar will move up(The original unchanged position ), and I will still return or update it. It feels so uncomfortable .Is there any way to change back to the original way?

Newbie

I use spotify to click switch to video,The operation bar will move up(The original unchanged position ), and I will still return or update it. It feels so uncomfortable .Is there any way to change ba...

RayyW0

Spotify Star

71 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify no longer plays via bluetooth

PlanPremiumCountrySingaporeDeviceSamsung Galaxy 8Operating SystemSuddenly Spotify no longer plays via Bluetooth, if Bluetooth is connected (ticked for calls and audio) it still plays via the phone speaker, adjusting the volume on the phone it will sh...

Casual Listener

Plan Premium Country Singapore Device Samsung Galaxy 8 Operating System Suddenly Spotify no longer plays via Bluetooth, if Bluetooth is connected (ticked for calls and audio) it still plays vi...

4th

Visitor

56348 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't remove widget from lockscreen

This widget pops up on my lock screen whenever I play something. I don't know why this is happening now, it wasn't like this before. I've tried everything to get rid of it. I turned off my lock screen widgets, even all of my notifications. It's so an...

Newbie

This widget pops up on my lock screen whenever I play something. I don't know why this is happening now, it wasn't like this before. I've tried everything to get rid of it. I turned off my lock scree...

Avocado955

Visitor

24964 Views

20 replies

4 likes

  • 24964 Views
  • 20 replies
  • 4 likes

Superuser Contribution 2 Issues On Tablet: Landscape Mode For Lyrics Is Not Available + Player Disappears

Spoiler (Highlight to read)PlanPremiumCountryTürkiyeDeviceSamsung Galaxy Tab S8 (SM-X700)Operating SystemAndroid 13, One UI 5.1My Question or IssueSince a couple weeks, I'm having 2 troubles on the Spotify app on my Galaxy Tab S8 tablet. Those are st...

Newbie

  Plan Premium Country Türkiye Device Samsung Galaxy Tab S8 (SM-X700) Operating System Android 13, One UI 5.1 My Question or Issue Since a couple weeks, I'm having 2 troubles o...

CassieBlake

Newbie

17468 Views

52 replies

25 likes

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Superuser Contribution SD card performance issue fix

Hello everyone, I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus. i've always bought cheap sd cards to massively increase storage at a relatively cheap cost. But whenev...

Music Fan

Hello everyone,   I've been using spotify on android for a number of years. but with small capacity phones. 16gb, 32 gb and now 64 gb with a s9 plus.   i've always bought cheap sd cards...

geoffjwbet

Newbie

2531 Views

4 replies

2 likes

Android
cheap
fast
Fix
sd card
slow
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Solved!!Superuser Contribution Spotify controls not showing on Android 15 (Samsung)

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The notifications toolbar is now split into two categorie...

Casual Listener

I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The no...

miguele_as

Casual Listener

278 Views

4 replies

0 likes

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Superuser Contribution The Spotify app could seriously be better

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think of is to just make the app more inconvenient and les...

Newbie

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think o...

EthanAdams550

Visitor

18181 Views

17 replies

24 likes

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  • 17 replies
  • 24 likes

Superuser Contribution Cant view all songs in my library as a list

PlanPremiumCountryUkDeviceGalaxy note 9Operating SystemAndroid pie My Question or IssueI can no longer view all the songs in my library as a list so i can now no longer automatically download every song i add to my library by having the download swit...

Newbie

Plan Premium Country Uk Device Galaxy note 9 Operating System Android pie   My Question or Issue I can no longer view all the songs in my library as a list so i can now no longer autom...

teehoff

Newbie

33388 Views

28 replies

11 likes

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  • 28 replies
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Superuser Contribution New Samsung not playing my spotify only

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just bought a brand new Samsung Galaxy S24FE and everything else with sound is working fine...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...

Maria

Moderator

82 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Plus button missing in lock screen

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I...

Casual Listener

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...

Joan

Moderator

2808 Views

11 replies

2 likes

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Superuser Contribution Podcast starting next episode, or ending, before end of podcast

PlanPremiumCountryUKDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueWhen listening to podcasts, the app is skipping to a different episode before the end. The amount of time varies for podcast, but it's normally 1-3 minutes. The a...

Casual Listener

  Plan Premium Country UK Device Google Pixel 8a Operating System Android 16   My Question or Issue When listening to podcasts, the app is skipping to a different episode be...

Dessi

Moderator

197 Views

4 replies

0 likes

Podcasts
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Superuser Contribution In podcast "Your Episodes", it does not always removed played episodes.

In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop).If you select "After playing", it immediately removes all played e...

Regular

In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop). If you se...

Yordan

Moderator

471 Views

3 replies

0 likes

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Solved!!Superuser Contribution Smart shuffle does not create a new mix/shuffle order

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime it is turned off and on, smart shuffle queues the ...

Visitor

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime...

thebaguetteboi

Casual Listener

53640 Views

148 replies

43 likes

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Superuser Contribution How do you report or fix wrong lyrics?

PlanPremium DuoCountryColombiaDeviceHuawei Y9 2019Operating SystemAndroid 9 My Question or IssueI have recently moved to Premium, and something I have liked is the synced lyrics option. But I cannot help but notice that there are some songs that eith...

Newbie

Plan Premium Duo Country Colombia Device Huawei Y9 2019 Operating System Android 9   My Question or Issue I have recently moved to Premium, and something I have liked is the synced lyr...

gtxyu4u20psfrbc8igwb

Newbie

47265 Views

35 replies

25 likes

Wrong Lyrics
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Adding a song to queue adds it in different places depending on queue location

PlanPremiumCountryUnited statesDeviceSamsung s22Operating SystemAndroid My Question or IssueWhen I swipe to add a song to queue from a playlist or search it adds it to the end of queue (how it has normally and always been for me), when I go to an art...

Newbie

Plan Premium Country United states Device Samsung s22 Operating System Android   My Question or Issue When I swipe to add a song to queue from a playlist or search it adds it to the en...

jjnevis

Regular

315 Views

7 replies

0 likes

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STOP Spotify from opening automatically in car already!

PlanPremiumCountryCalifornia DeviceSamsung S22 My Question or IssueI've been trying to get Spotify to stop automatically opening in my car every time I start it for the better part of a year now. I've read and tried EVERY possibly fix and nothing has...

Casual Listener

Plan Premium Country California  Device Samsung S22   My Question or Issue I've been trying to get Spotify to stop automatically opening in my car every time I start it for the bet...

Anya_Hane

Casual Listener

9699 Views

12 replies

5 likes

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Solved!!Superuser Contribution Samsung Dolby Atmos not working

PlanPremiumCountrySpainDeviceSamsung Galaxy A34 5GOperating SystemAndroid 14, OneUI 6.1 My Question or IssueHey! So, basically, for the last couple weeks, Dolby Atmos on my device is not making any effect at all when playing music from Spotify. I tho...

Regular

Plan Premium Country Spain Device Samsung Galaxy A34 5G Operating System Android 14, OneUI 6.1   My Question or Issue Hey! So, basically, for the last couple weeks, Dolby Atmos on my d...

andzas

Regular

2724 Views

14 replies

5 likes

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  • 14 replies
  • 5 likes

Superuser Contribution Samsung's Modes and Routines integration not working with Spotify anymore

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but the song doesn't play. I need to directly open the Spotif...

Casual Listener

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but th...

Kevinhrg

Newbie

2353 Views

4 replies

2 likes

  • 2353 Views
  • 4 replies
  • 2 likes