Announcements

Help Wizard

Step 1

NEXT STEP

Settings unavailable on phone app

Settings unavailable on phone app

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now. 

Reply
7 Replies

Hey there @denning74, thanks for reaching out!

 

It sounds like you were looking at your Spotify Settings on mobile while you were streaming music with Connect via a different device.

 

The setting you list are usually unavailable when playback is not from the mobile device directly. If you change the source back to your phone you should be able to access them.

 

Is that the case for you?

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Does this mean that you can set the equalizer when you're only on your phone and those settings will transfer when you cast? Or that it reverts to flat EQ when you cast?

Hey @mwwi,

 

Thanks for the reply.

 

The EQ settings are related to the specific playback device and they're not transferred through Connect. The sound output is fully governed by the device the playback is happening on.

 

Hope this helps,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

How do u do that though?

Hi there @mb0qpeksgasumffpy182,

 

Thanks for the post.

 

Usually on you amp/ speaker or sound system you'll have options to adjust the sound either on the device itself or through an equalizer app.

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

That is a weak answer.  why do I not have control of the device where the music is being played when I am connected on another device.  

 

This is garbage. Who approved this??

Suggested posts