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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839246 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839246 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13596 Views
  • 1 replies
  • 0 likes
  • 13596 Views
  • 1 replies
  • 0 likes

Superuser Contribution "what's new" bell button is broken

PlanPremium Family CountryCanada DeviceLG G8X Thinq Operating SystemAndroid 11 My Question or IssueMy "what's new" button returns an error when I press it. I've tried a reinstall.

  • Casual Listener
  • Plan Premium Family  Country Canada  Device LG G8X Thinq  Operating System Android 11    My Question or Issue My "what's new" button returns an error when I press i...
  • Vasil
  • Moderator
  • 164 Views
  • 5 replies
  • 0 likes
  • 164 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify voice doesn't work

PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have given the spotify app permission to access my microphone but when I hold down the search button with the spotify app I can not control the app my...

  • Newbie
  •   Plan Premium Country UK Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have given the spotify app permission to access my microphone b...
  • Vasil
  • Moderator
  • 7486 Views
  • 4 replies
  • 1 likes
  • 7486 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify won't play entire song only a preview

PlanFreeCountryNew ZealandOperating SystemSamsung S7 Edge and Samsung S9+ My Question or IssueWhen we try to play a song, it will only play a preview of it, even though it's downloaded. It seems to work on shuffle though.

  • Casual Listener
  • Plan Free Country New Zealand Operating System Samsung S7 Edge and Samsung S9+     My Question or Issue When we try to play a song, it will only play a preview of it, even though i...
  • Williamdillard
  • Visitor
  • 46846 Views
  • 15 replies
  • 5 likes
  • 46846 Views
  • 15 replies
  • 5 likes

Superuser Contribution Porque no se reproduce ninguna cancion de spotify y playlists

Cuando quiero abrir una playlist me pone que esta vacia y que vuelva al inicio. cuando busco para reproducir una cancion como Plan A no se reproduce, no pasa nada. tambien cuando apreto para ver mi plan no me deja verlo me salta error. Ayuda soy de A...

  • Visitor
  • Cuando quiero abrir una playlist me pone que esta vacia y que vuelva al inicio. cuando busco para reproducir una cancion como Plan A no se reproduce, no pasa nada. tambien cuando apreto para ver mi p...
  • OscarDC
  • Moderator
  • 1630 Views
  • 9 replies
  • 1 likes
  • 1630 Views
  • 9 replies
  • 1 likes

Superuser Contribution Missing buttons and icons

PlanPremiumCountrySlovakiaDeviceXiaomi Mi 11 LiteOperating SystemAndroid 12, MIUI 13.0.6 My Question or IssueThis happened to me a while ago. One day I opened the app and buttons and some icons were missing. I didn't care much because I knew where so...

  • Casual Listener
  • Plan Premium Country Slovakia Device Xiaomi Mi 11 Lite Operating System Android 12, MIUI 13.0.6   My Question or Issue This happened to me a while ago. One day I opened the app and but...
  • Eni
  • Moderator
  • 147 Views
  • 7 replies
  • 1 likes
  • 147 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Why is shuffle play ALWAYS default, FORCED?

It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. This is ridiculous because we might be playing the ...

  • Gig Goer
  • It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. ...
  • Pablo_Esquivel
  • Regular
  • 36618 Views
  • 20 replies
  • 19 likes
  • play order
    Shuffle play
  • 36618 Views
  • 20 replies
  • 19 likes

Superuser Contribution [Connect] Disable automatic switching between devices

Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in more than one device and I am happy with that, but the applica...

  • Casual Listener
  • Spotify Connect is great but the automatic switching is not for everyone.   Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in mo...
  • Curel
  • Newbie
  • 3966 Views
  • 21 replies
  • 16 likes
  • Connect
    Desktop
  • 3966 Views
  • 21 replies
  • 16 likes

Solved!!Superuser Contribution Podcasts disappeared

PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??

  • Music Fan
  • Plan Premium Country UK    Device Samsung galaxy s20 plus  Operating System Android    My Question or Issue Has anyone's podcasts just completely dissappeard and...
  • aorue
  • Casual Listener
  • 39816 Views
  • 25 replies
  • 8 likes
  • 39816 Views
  • 25 replies
  • 8 likes

Solved!!Superuser Contribution How to remove a song from the playlist that is currently playing

PlanPremiumCountryUSADeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or IssueThis seems like a trivial thing, and I'm sorry to bother the community about it but I can't figure it out. I looked around in here but all of the posts were ...

  • Roadie
  •   Plan Premium Country USA Device Samsung Galaxy 8+ Operating System Android Oreo   My Question or Issue This seems like a trivial thing, and I'm sorry to bother the communi...
  • DannyGT7
  • Casual Listener
  • 1793 Views
  • 6 replies
  • 2 likes
  • 1793 Views
  • 6 replies
  • 2 likes

Superuser Contribution Unable to stream ANY podcasts on speakers

PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...

  • Regular
  •   Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.)   My Question or Issue Up until recently, ...
  • Alex
  • Moderator
  • 589 Views
  • 22 replies
  • 0 likes
  • Casting
    Echo Dot
    Google Home
    podcast problems
    Podcasts
    Podcasts error
  • 589 Views
  • 22 replies
  • 0 likes

Superuser Contribution The back button is bugged when wanting to replay a song without it finishing.

PlanPremiumDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueWhen wanting to listen to a song again from the start before the song has ended, if you hit back and do this about 3-6 times (maybe more, maybe less, it is random). The...

  • Music Fan
  • Plan Premium Device Samsung Galaxy Note 8 Operating System Android    My Question or Issue When wanting to listen to a song again from the start before the song has ended, if you hi...
  • Alex
  • Moderator
  • 510 Views
  • 4 replies
  • 0 likes
  • 510 Views
  • 4 replies
  • 0 likes

Superuser Contribution Uploading

I received a meditation on my play list that I did couple of weeks ago I have tried to share with friends on WhatsApp for example and they did get the file but they can't hear it.. what's to be done?Thanks!!Sincerely... Leon

  • Casual Listener
  • I received a meditation on my play list that I did couple of weeks ago I have tried to share with friends on WhatsApp for example and they did get the file but they can't hear it.. what's to be done?...
  • Dian
  • Moderator
  • 115 Views
  • 7 replies
  • 0 likes
  • 115 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify not playing to Samsung soundbar

PlanPremiumCountryUKDeviceOppo and Kindle fireOperating SystemAndroid My Question or IssueSpotify plays to echo spot but has recently (last few days) stopped playing to Samsung soundbar (S61A).I've closed and restarted the apps on both devices and al...

  • Regular
  • P lan Premium Country UK Device Oppo and Kindle fire Operating System Android       My Question or Issue Spotify plays to echo spot but has recently (last few days) stoppe...
  • Lorre03
  • Casual Listener
  • 2125 Views
  • 7 replies
  • 0 likes
  • 2125 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't set up voice controls.

Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and everywhere else I could think of. I'm using Android 12 ...

  • Casual Listener
  • Whenever I'm using car mode there's a constant message on screen saying to "tap the mic to set up voice" but I can't find the mic button anywhere. Tried in the search screen and the settings and ever...
  • OscarDC
  • Moderator
  • 390 Views
  • 12 replies
  • 1 likes
  • 390 Views
  • 12 replies
  • 1 likes

Ringtone sound issue with Spotify

Plan: PremiumCountry: PolandDevice: Sony Xperia 10 PlusOperating System: Android 10 My Question or IssueWhen I`m listening to Spotify through any Bluetooth connection (headsets (Sony WH-CH510), car infotainment system, or others - doesn't matter) and...

  • Casual Listener
  • Plan: Premium Country: Poland Device: Sony Xperia 10 Plus Operating System: Android 10   My Question or Issue When I`m listening to Spotify through any Bluetooth connec...
  • ringtonewale007
  • Newbie
  • 495 Views
  • 3 replies
  • 0 likes
  • ringtone sound
  • 495 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do you report or fix wrong lyrics?

PlanPremium DuoCountryColombiaDeviceHuawei Y9 2019Operating SystemAndroid 9 My Question or IssueI have recently moved to Premium, and something I have liked is the synced lyrics option. But I cannot help but notice that there are some songs that eith...

  • Newbie
  • Plan Premium Duo Country Colombia Device Huawei Y9 2019 Operating System Android 9   My Question or Issue I have recently moved to Premium, and something I have liked is the synced lyr...
  • BakedCanadian420
  • Casual Listener
  • 17427 Views
  • 13 replies
  • 11 likes
  • Wrong Lyrics
  • 17427 Views
  • 13 replies
  • 11 likes

Superuser Contribution When clicking a Spotify Playlist link, I would like to have the Playlist start playing automatically

I am using the premium version of Spotify on my Google Pixel 6 (Android).Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening the playlist was no problem, however the Playlist doe...

  • Newbie
  • I am using the premium version of Spotify on my Google Pixel 6 (Android). Recently I was trying to get a NFC tag to play my Playlist when holding my phone near the tag. Starting Spotify and opening ...
  • Dian
  • Moderator
  • 41 Views
  • 1 replies
  • 0 likes
  • 41 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Car Radio - installed app gives poor quality sound

PlanPremium DuoCountryUKDevice2din 7inch car radio Operating SystemAndroid My Question or Issue Hello people, I am using Spotify through Bluetooth to my (Android) car radio and the sound quality is very good! The problem is, to change album or playli...

  • Regular
  •   Plan Premium Duo Country UK Device 2din 7inch car radio  Operating System Android   My Question or Issue  Hello people,   I am using Spotify through Blue...
  • Alex
  • Moderator
  • 163 Views
  • 9 replies
  • 0 likes
  • 163 Views
  • 9 replies
  • 0 likes

Superuser Contribution Songs on artist page are set to play on shuffle by default

PlanPremiumCountryCzechiaDeviceXiaomi Mi 11Operating SystemAnroid 12 SKQ1.211006.001Spotify app version8.7.52.1010My Question or IssueThis problem happens to me only on mobile app. I notice it about two weeks ago. When I open ANY artist, the shuffle ...

  • Regular
  • Plan Premium Country Czechia Device Xiaomi Mi 11 Operating System Anroid 12 SKQ1.211006.001 Spotify app version 8.7.52.1010 My Question or Issue This problem happens to me only on mobile a...
  • Yordan
  • Moderator
  • 23 Views
  • 1 replies
  • 0 likes
  • 23 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to stop my phone from controlling volume on my computer

Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volume it just changes that of my pc spotify instead of...

  • Regular
  • Hello, I have the following problem: whenever i am playing music on my computer, the volume control button on my phone is directly linked with my computer spotify volume so whenever i click less volu...
  • Yordan
  • Moderator
  • 28043 Views
  • 72 replies
  • 3 likes
  • 28043 Views
  • 72 replies
  • 3 likes

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