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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from th...
Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to...
Spotify Star
118 Views
1 replies
0 likes
PlanPremiumCountryUKDevicemoto g32Operating Systemandroid 13My Question or IssueFrequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play music, other times after an hour. Occasionally will happen multiple ...
Plan Premium Country UK Device moto g32 Operating System android 13 My Question or Issue Frequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play...
Music Fan
606 Views
16 replies
0 likes
PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...
Plan Free/Premium Country Device Mont Blanc Summit 2+ Operating System Android Wear OS My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...
Regular
823 Views
10 replies
1 likes
Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...
Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with ...
Casual Listener
1963 Views
22 replies
4 likes
PlanPremium DuoCountryUnited StatesDeviceSamsung A16Operating SystemAndriod ver. 15, One UI ver. 7.0 My Question or IssueMy spotify app became unable to load any albums or playlists at all when I tried to use the app. I attempted to restart my device...
Plan Premium Duo Country United States Device Samsung A16 Operating System Andriod ver. 15, One UI ver. 7.0 My Question or Issue My spotify app became unable to load any albums or pl...
Moderator
962 Views
3 replies
0 likes
Hi Spotify Support,I'm a Premium member and am currently unable to edit the order of songs in my playlists. When I tap "Edit," the playlist opens, but I’m no longer able to move or reorder tracks as I used to.I’ve already tried the following:• Uninst...
Hi Spotify Support, I'm a Premium member and am currently unable to edit the order of songs in my playlists. When I tap "Edit," the playlist opens, but I’m no longer able to move or reorder ...
Casual Listener
1491 Views
9 replies
0 likes
I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. In the last 2-3 weeks, Spotify will not always automatic...
I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. ...
Moderator
953 Views
3 replies
0 likes
In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated.Spotify version: 9.07.72.967Phone: Magic6 Pro
In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated. Spotify version: 9.07.72.967 Phone: Magic6 Pro
Spotify Star
517 Views
3 replies
0 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.
Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15 My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...
Spotify Star
384 Views
1 replies
0 likes
Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This skipping just started happening about a month ago and I am about to...
Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This...
Moderator
1178 Views
11 replies
0 likes
Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks. https://imgur.com/a/cAQV91f
Hi I just want to remove the premium button I highlighted in the picture, since I'm already a premium member of a family plan. Is there a chance? Thanks. https://imgur.com/a/cAQV91f
Spotify Star
271 Views
1 replies
0 likes
For some reason I haven’t been able to share content by clicking on the usual icon. When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify.
For some reason I haven’t been able to share content by clicking on the usual icon. When I click on it, the usual options come up all grey, throbbing and empty. I have premium Spotify. &...
Moderator
277 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung S24 My Question or IssueMy bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but when selected it plays through the phone speaker. I have the Amazon Music...
Plan Premium Country USA Device Samsung S24 My Question or Issue My bluetooth earbuds work with everything on my phone except when using Spotify. Spotify recognizes my BT earbuds but w...
Spotify Star
158 Views
1 replies
0 likes
Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.
Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.
Visitor
366 Views
2 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroidMy Question or IssueOn version 9.0.30.642. I used to be able to search within a playlist by being in the playlist and scrolling down. This no longer works. There is also no search feature sh...
Plan Premium Country Canada Device Pixel 3 Operating System Android My Question or Issue On version 9.0.30.642. I used to be able to search within a playlist by being in the pl...
Spotify Star
437 Views
3 replies
0 likes
I use spotify to click switch to video，The operation bar will move up（The original unchanged position ）, and I will still return or update it. It feels so uncomfortable .Is there any way to change back to the original way?
I use spotify to click switch to video，The operation bar will move up（The original unchanged position ）, and I will still return or update it. It feels so uncomfortable .Is there any way to change ba...
Spotify Star
119 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceXiaomi Note 13 Operating SystemXiaomi hyper OS Android Version 15AP3A.240905.015.A2 My Question or Issue:I am using Spotify since 2022 via Spotify App on my mobilphones. I use IT on my current note 13 since may 2024.I u...
Plan Premium Country Germany Device Xiaomi Note 13 Operating System Xiaomi hyper OS Android Version 15AP3A.240905.015.A2 My Question or Issue: I am using Spotify since 2022 via...
Casual Listener
1110 Views
8 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just bought a brand new Samsung Galaxy S24FE and everything else with sound is working fine...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Moderator
160 Views
1 replies
0 likes
My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...
My Question: I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed t...
Visitor
933 Views
8 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Spotify app is visible and my library is present but it will not play on my Lenovo laptop...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The Spo...
Spotify Star
118 Views
1 replies
0 likes
