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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375642 Views

541 replies

34 likes

Account
Free
  • 375642 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

Dessi

Moderator

3385 Views

26 replies

6 likes

  • 3385 Views
  • 26 replies
  • 6 likes

Solved!!Superuser Contribution Bluetooth audio skipping / glitching / stuttering / popping on Android

Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This skipping just started happening about a month ago and I am about to...

Regular

Related thread here.    Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This...

LeonHere

Regular

2882 Views

14 replies

0 likes

Android
bluetooth
glitching
popping
skipping
stuttering
  • 2882 Views
  • 14 replies
  • 0 likes

Superuser Contribution Audio stuttering when using Bluetooth in Spotify phone app

PlanPremiumCountryBrazil DeviceRedmi Note 9SOperating SystemMIUI 12.5.5.0 Stable My Question or IssueMy phone's Spotify app won't play music via Bluetooth normally anymore. I always listen to music using my wireless headphones, specially now that I'm...

Regular

Plan Premium Country Brazil  Device Redmi Note 9S Operating System MIUI 12.5.5.0 Stable   My Question or Issue My phone's Spotify app won't play music via Bluetooth normally anymo...

LeonHere

Regular

16734 Views

5 replies

4 likes

  • 16734 Views
  • 5 replies
  • 4 likes

Superuser Contribution extreme distorded sound via Bluetooth

PlanPremiumCountryGermanyDeviceXiaomi Note 13 Operating SystemXiaomi hyper OS Android Version 15AP3A.240905.015.A2 My Question or Issue:I am using Spotify since 2022 via Spotify App on my mobilphones. I use IT on my current note 13 since may 2024.I u...

Casual Listener

Plan Premium Country Germany Device Xiaomi Note 13  Operating System Xiaomi hyper OS Android Version 15AP3A.240905.015.A2   My Question or Issue: I am using Spotify since 2022 via...

LeonHere

Regular

1753 Views

9 replies

0 likes

  • 1753 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify won't install

PlanFreeCountryUnited Kingdom DeviceGoogle pixel 7a Operating SystemAndroid My Question or IssueTried to update spotify and it wouldn't so i uninstalled it to try and reinstall it and now it just won't install at all. There is nothing wrong with my i...

Visitor

  Plan Free Country United Kingdom   Device Google pixel 7a  Operating System Android   My Question or Issue Tried to update spotify and it wouldn't so i uninstalled i...

OscarDC

Moderator

140 Views

1 replies

0 likes

  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still happening in 2023 - Downloaded songs move back to Local Drive unexpectedly

PlanPremiumCountryUSDeviceSamsung Note 20 UltraOperating SystemAndroid 12 My Question or IssueI have seen MULTIPLE threads on this but it never seems resolved, what is going on Spotify? Basically I have about 10gig of downloaded songs. I set to my SD...

Music Fan

Plan Premium Country US Device Samsung Note 20 Ultra Operating System Android 12   My Question or Issue I have seen MULTIPLE threads on this but it never seems resolved, what is going ...

fugggoff1o1o1o1

Regular

1714 Views

3 replies

2 likes

  • 1714 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify kids availability in Belgium?

Dear,I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least.Is there an ETA as to when it will be available? Kind regards,Joey

Casual Listener

Dear, I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least. Is there an ETA as to when it will ...

Spirann

Newbie

3037 Views

10 replies

3 likes

  • 3037 Views
  • 10 replies
  • 3 likes

Superuser Contribution Spotify stops playing when I do "Clean All" (applications) on Android (no background service?)

PlanFamilyCountryUSDeviceOnePlus 7T HD1905Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AAMy Question or IssueOn Android we have a quick launcher shortcut which closes all foreground application at once. Unfortunately it closes a playing Spotify...

Regular

Plan Family Country US Device OnePlus 7T HD1905 Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA My Question or Issue On Android we have a quick launcher shortcut which...

FACKTHISAPP69

Visitor

1700 Views

3 replies

0 likes

  • 1700 Views
  • 3 replies
  • 0 likes

Superuser Contribution No sound when connected with wired headset

PlanPremiumCountryUKDeviceOP5TOperating SystemAndroid 10Spotify Version8.5.98.984 My Question or IssueNo sound when connecting wired headphone while Spotify plays song (progress bar shows that song is playing.)At the same time, there's sound from oth...

Regular

Plan Premium Country UK Device OP5T Operating System Android 10 Spotify Version 8.5.98.984   My Question or Issue No sound when connecting wired headphone while Spotify plays song (p...

MrV17

Casual Listener

5737 Views

10 replies

0 likes

  • 5737 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Always Downloading

PlanPremiumCountryUSADeviceSamsung Z Fold 3Operating SystemAndroid 12 My Question or IssueThis is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile, I get the notification of "downloading # out of # (93% complete)" or someth...

Newbie

Plan Premium Country USA Device Samsung Z Fold 3 Operating System Android 12   My Question or Issue This is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile,...

Jango1960

Visitor

65712 Views

30 replies

14 likes

Android 12
Android Notification Interruptions
downloading
  • 65712 Views
  • 30 replies
  • 14 likes

Superuser Contribution In podcast "Your Episodes", it does not always removed played episodes.

In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop).If you select "After playing", it immediately removes all played e...

Regular

In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop). If you se...

Joan

Moderator

703 Views

5 replies

0 likes

  • 703 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Connect, no devices appear

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when I go to Connect, the device list is empty, as in t...

Regular

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when...

Jeroen71

Newbie

11326 Views

26 replies

0 likes

  • 11326 Views
  • 26 replies
  • 0 likes

Solved!!Superuser Contribution Turn off video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

vector7

Visitor

127635 Views

114 replies

71 likes

  • 127635 Views
  • 114 replies
  • 71 likes

Superuser Contribution Accidentally pressed remove download on Spotify playlist

Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using 4GB of storage, which is clearly due to the songs f...

Newbie

Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using ...

logicking

Visitor

3307 Views

2 replies

1 likes

  • 3307 Views
  • 2 replies
  • 1 likes

Superuser Contribution Android version 10 keep crushing

PlanPremiumCountryMalaysiaDeviceAndroid version 10 - system version V11.1.1_20200717.181308_SP16-EN-XOperating SystemAndroid 10 My Question or IssueThe spotify apps keep crushing right after open the apps.

Visitor

Plan Premium Country Malaysia Device Android version 10 - system version V11.1.1_20200717.181308_SP16-EN-X Operating System Android 10   My Question or Issue The spotify apps keep crus...

Dessi

Moderator

106 Views

1 replies

0 likes

  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues With (Built-In) Spotify App on BMW OS 9 (Android OS) iDrive

Plan: PremiumCountry: MalaysiaDevice: BMW iX1Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67 Ever since the (built-in) Spotify app got updated automatically from V4.9.x to V5.1 on BMW OS 9, it has been exhibiting these issues:Spotify no ...

Casual Listener

Plan: Premium Country: Malaysia Device: BMW iX1 Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67   Ever since the (built-in) Spotify app got updated automatically from V4.9...

Dario70

Casual Listener

3431 Views

12 replies

1 likes

  • 3431 Views
  • 12 replies
  • 1 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

coachhoach

Casual Listener

3675 Views

31 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 3675 Views
  • 31 replies
  • 5 likes

Solved!!Superuser Contribution "Want to watch the video?" pop-up when playing songs from Search. Can't listen on external device

Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I try to play a song from the search page on spotify, it gives me a notification "do you want to play the video?" And...

Casual Listener

  Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I try to play a song from...

Yordan

Moderator

14559 Views

113 replies

56 likes

Search
speaker
spotify connect
video
  • 14559 Views
  • 113 replies
  • 56 likes

Solved!!Superuser Contribution Volume normalization malfunction

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S20FEOperating SystemAndroid 13 My Question or IssueA day, around one month ago, I noticed that my audio quality had decreased. Like, songs that I had already listened to 20+ times suddenly seemed slightl...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy S20FE Operating System Android 13   My Question or Issue A day, around one month ago, I noticed that my audio quality had decreased. ...

Devildoc99

Visitor

599 Views

7 replies

0 likes

  • 599 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics won't show due to "About the Artist" info showing instead

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.

Gig Goer

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't...

llucidtears

Visitor

77197 Views

96 replies

48 likes

about the artist
lyrics
  • 77197 Views
  • 96 replies
  • 48 likes