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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117733 Views

27 replies

4 likes

  • 117733 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

236997 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 236997 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597704 Views

79 replies

3 likes

  • 597704 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490355 Views

581 replies

42 likes

Account
Free
  • 490355 Views
  • 581 replies
  • 42 likes

Superuser Contribution Queue history not saved when changing devices

Plan: PremiumCountryNetherlands DeviceOnePlus 7TOperating SystemAndroid 11 My Question or IssueI'm using two Denon certified Spotify Connect devices. When switching the playback device from one to the other while in shuffle mode, the queue gets mixed...

Regular

Plan:  Premium Country Netherlands  Device OnePlus 7T Operating System Android 11   My Question or Issue I'm using two Denon certified Spotify Connect devices. When switching...

Lucas_Tolle

Newbie

4128 Views

14 replies

4 likes

Queue lost
  • 4128 Views
  • 14 replies
  • 4 likes

Superuser Contribution Artwork cover not showing via bluetooth

PlanPremiumCountryGreeceDeviceSamsung Galaxy S26 UltraOperating SystemOne UI 8.5 - Android 16CarHyundai Tucson (2021) My Question or IssueHi! My issue started 2 days before. When it's connected via Bluetooth to my car , the infotainment system no lon...

Regular

Plan Premium Country Greece Device Samsung Galaxy S26 Ultra Operating System One UI 8.5 - Android 16 Car Hyundai Tucson (2021)   My Question or Issue Hi! My issue started 2 days befo...

marcinprzyt

Regular

3667 Views

43 replies

6 likes

  • 3667 Views
  • 43 replies
  • 6 likes

Superuser Contribution Shuffle is now a premium feature??

PlanFreeCountry DeviceXperia L2Operating SystemAndroid (Not Sure Number) My Question or IssueOn my phone (Xperia L2) i play my playlist in shuffle order, not because i want to because i have to! Whenever I play a playlist or song it is locked on shuf...

Casual Listener

  Plan Free Country   Device Xperia L2 Operating System Android (Not Sure Number)   My Question or Issue On my phone (Xperia L2) i play my playlist in shuffle order, not bec...

Phad-SkyLoe-0926

Composer

6239 Views

11 replies

0 likes

  • 6239 Views
  • 11 replies
  • 0 likes

Superuser Contribution problem with downloaded content on Samsung Watch 2

PlanFamilyCountryPolandDeviceSamsung Ultra Watch 2 + Samsung Fold 8 UltraOperating SystemOne UI 9 on both devices My Question or IssueHi All, I'm using Samsung Fold 8 Ultra + Samsung Watch Ultra 2, both running on the latest software and updated apps...

Visitor

Plan Family Country Poland Device Samsung Ultra Watch 2 + Samsung Fold 8 Ultra Operating System One UI 9 on both devices   My Question or Issue Hi All,   I'm using Samsung Fold ...

Joan

Moderator

70 Views

1 replies

0 likes

  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dynamic playlist download queue ignores "Download over cellular" being off when switching network

Plan: PremiumCountry: USADevice: Pixel 10 ProOperating System: AndroidData-saving and offlineData Saver Mode: AutomaticOffline access: OnDownload over cellular: OffMedia QualityWi-Fi Streaming Quality: LosslessCellular Streaming Quality: AutomaticAut...

Casual Listener

Plan: Premium Country: USA Device: Pixel 10 Pro Operating System: Android Data-saving and offline Data Saver Mode: Automatic Offline access: On Download over cellular: Off...

Yordan

Moderator

345 Views

6 replies

0 likes

  • 345 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sound Capsule not updating on mobile.

PlanPremium CountryIndia DeviceSamsung S24 FE Operating SystemAndroid 16 My Question or IssueMy Sound Capsule has not updated for the past two days, even though I’ve been actively listening to music. I already reinstalled the Spotify app, but the iss...

Casual Listener

Plan Premium   Country India   Device Samsung S24 FE   Operating System Android 16   My Question or Issue My Sound Capsule has not updated for the past two days, even...

Smit02

Casual Listener

280 Views

5 replies

1 likes

Sound capsule
  • 280 Views
  • 5 replies
  • 1 likes

App crash when entering artists app version 9.1.78.419

App crashes when entering artists page.PlanPremiumCountryIsrael DeviceSamsung Galaxy S23 Ultra Operating SystemAndroid 16 My Question or IssueApp version 9.1.78.419 keeps crashing.

Newbie

App crashes when entering artists page. Plan Premium Country Israel  Device Samsung Galaxy S23 Ultra  Operating System Android 16   My Question or Issue App version 9.1...

osornios

Spotify Star

88 Views

1 replies

0 likes

  • 88 Views
  • 1 replies
  • 0 likes

Restricted view and selecting individual song causes app to crash

PlanFreeCountryUnited kinrDeviceSamsung Galaxy Tab S10 FE+Operating SystemAndroidMy Question or Issue• Spotify App Version: 9.1.72.1891• Issue: App crashes immediately whenever searching for or selecting an individual song to play. All tracks appear ...

Newbie

Plan Free Country United kinr Device Samsung Galaxy Tab S10 FE+ Operating System Android My Question or Issue • Spotify App Version: 9.1.72.1891 • Issue: App crashes immediately whenever se...

Amay

Spotify Star

97 Views

1 replies

0 likes

Android
app crashing
restricted view
Samsung
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify require Bluetooth access?

With a message telling me I *need* this to play Spotify on all my devices. But it already plays on anything I connect via Bluetooth. Did they deliberately bork something just to force me to give away more personal info? Why is the explanation so patr...

Casual Listener

With a message telling me I *need* this to play Spotify on all my devices. But it already plays on anything I connect via Bluetooth. Did they deliberately bork something just to force me to give away...

Joan

Moderator

92 Views

1 replies

0 likes

bluetooth
Bluetooth permission
  • 92 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I stop alarm songs from being scrobbled/added to Wrapped?

Subject line says most of it - I've got songs that I love as alarms, but that I probably don't *actively* listen to more than a handful of times over the average year. LastFM at least has the option to remove individual Scrobbles, so that's hardly a ...

Regular

Subject line says most of it - I've got songs that I love as alarms, but that I probably don't *actively* listen to more than a handful of times over the average year. LastFM at least has the option ...

Dessi

Moderator

87 Views

1 replies

0 likes

  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution My songs either not playing or is skipping by itself every second on a song

My songs either not playing or is skipping by itself every second on a song. It's been doing this for 2weeks. I tried everything. Reinstall and nothing helped PlanPremiumCountrySouth AfricaDevice Huawei P40 lite Operating System(iOS 10, Android Oreo,...

Visitor

My songs either not playing or is skipping by itself every second on a song. It's been doing this for 2weeks. I tried everything. Reinstall and nothing helped  Plan Premium Country South Afr...

Joan

Moderator

78 Views

1 replies

0 likes

Premium for Family
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution need urgent help

  Hi, basically my Spotify has completely stopped working... I cannot reproduce any songs... Tried to log off and log in, and also download again the app but the situation remains as the photo show. Anyone can help me??

Casual Listener

  Hi, basically my Spotify has completely stopped working... I cannot reproduce any songs... Tried to log off and log in, and also download again the app but the situation remains as the photo show...

OscarDC

Moderator

79 Views

2 replies

0 likes

  • 79 Views
  • 2 replies
  • 0 likes

Superuser Contribution Following music incomplete for audioplays/Hörspiele on mobile devices only

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is systematically incomplete on mobile devices, especially when i...

Regular

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is syste...

Linne1974

Regular

583 Views

8 replies

0 likes

Following
incomplete
  • 583 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays podcasts but stopped playing music

PlanPremium Duo CountryUKDeviceFairphone 4Operating SystemAndroid 13My Question or IssueToday Spotify won't play music but still plays podcasts on my Fairphone. The other phone on the same Duo account is fine (Motorola).I've cleared cache and data, u...

Casual Listener

Plan Premium Duo  Country UK Device Fairphone 4 Operating System Android 13 My Question or Issue Today Spotify won't play music but still plays podcasts on my Fairphone. The other phone...

Vasil

Moderator

5207 Views

12 replies

3 likes

  • 5207 Views
  • 12 replies
  • 3 likes

Superuser Contribution Shuffle keeps turning itself off

PlanPremiumCountryUSADeviceOnePlus N20Operating SystemAndroid 12 My Question or IssueWhenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle turns itself off and I have to turn it back on manually. It also sometimes (...

Roadie

Plan Premium Country USA Device OnePlus N20 Operating System Android 12   My Question or Issue Whenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle ...

noirx

Visitor

13299 Views

22 replies

2 likes

  • 13299 Views
  • 22 replies
  • 2 likes

Superuser Contribution Playback switches from laptop to phone upon unplugging earphones from phone

PlanPremiumCountryAustraliaDeviceGoogle Pixel 9 Pro XLOperating SystemAndroid 16 My Question or IssueOften while listening to Spotify on my phone with earphones, when I sit down at my desk, I want to seamlessly switch playback to my computer's speake...

Casual Listener

Plan Premium Country Australia Device Google Pixel 9 Pro XL Operating System Android 16   My Question or Issue Often while listening to Spotify on my phone with earphones, when I ...

MihailY

Moderator

78 Views

1 replies

0 likes

"spotify connect"
adapter
adaptor
Android
aux
bug
Disconnect
earphones
unplug
  • 78 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Downloads on SD card gets deleted after reeboot

PlanPremiumCountry DeviceGalaxy A52 Operating SystemAndroid 12 My Question or IssueSpotify Downloads on SD card gets deleted after reeboot or phone startupThe spotify storage is changed automatically from SD card to the device storageAnd I have to re...

Regular

Plan Premium Country   Device Galaxy A52  Operating System Android 12    My Question or Issue Spotify Downloads on SD card gets deleted after reeboot or phone startup T...

Kaylla13

Visitor

4881 Views

16 replies

2 likes

  • 4881 Views
  • 16 replies
  • 2 likes

Superuser Contribution All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...

Regular

Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...

Lewky

Newbie

14582 Views

48 replies

14 likes

  • 14582 Views
  • 48 replies
  • 14 likes

Superuser Contribution Accidentally deleted a song from the song radio

PlanPremiumCountryUSA DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueI accidentally deleted a song from the song radio station. In fact, it is the song that the radio station is based on, "Kill Jill". I cannot seem to find a way t...

Newbie

Plan Premium Country USA  Device Samsung Galaxy S9 Operating System Android   My Question or Issue I accidentally deleted a song from the song radio station. In fact, it is the so...

narbodon

Casual Listener

4342 Views

7 replies

0 likes

  • 4342 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify crashes when opening searched song results on Galaxy Tab S10 FE+

PlanFree/PremiumCountryUnited KingdomDeviceSamsung Galaxy Tab S10 FE+Operating SystemAndroid 16, One UI 8.5My Question or IssueHi, I’m experiencing a crash issue with Spotify on my Samsung Galaxy Tab S10 FE+.Whenever I search for a song or artist and...

Regular

Plan Free/Premium Country United Kingdom Device Samsung Galaxy Tab S10 FE+ Operating System Android 16, One UI 8.5 My Question or Issue Hi, I’m experiencing a crash issue with Spotify on my ...

Paula_Vi

Moderator

855 Views

12 replies

5 likes

"android"
"crash"
"search not working"
  • 855 Views
  • 12 replies
  • 5 likes