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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387219 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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Clicking on liked songs wont play them

Not much to add. Title is self explanatoryPlanPremiumCountryCanadaDeviceSamsung S20 Fe 5g I have a video but the site wont let me upload it. Ill be on a computer soon.

Casual Listener

Not much to add. Title is self explanatory Plan Premium Country Canada Device Samsung S20 Fe 5g   I have a video but the site wont let me upload it. Ill be on a computer soon.

7jt-7r63sh_1o

Casual Listener

177 Views

2 replies

0 likes

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Superuser Contribution Delay with Media Controller

PlanPremiumCountryUkraineDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueWhen I skip or pause, I get a delay in Android Media Control, namely in Spotify, at lock screen the same, with other applications it is not so. The m...

Regular

Plan Premium Country Ukraine Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue When I skip or pause, I get a delay in Android Media Control, namely in S...

Rabiu4420

Visitor

5911 Views

34 replies

2 likes

  • 5911 Views
  • 34 replies
  • 2 likes

Superuser Contribution First Track of Album Doesn’t Queue Entire Album

ecently, I’ve noticed a frustrating issue when playing albums.If I pull up an album and click on the first track, only that single track plays. The rest of the album is not added to the queue.However, if I click any other track (e.g., the second or t...

Regular

ecently, I’ve noticed a frustrating issue when playing albums. If I pull up an album and click on the first track, only that single track plays. The rest of the album is not added to the queue. How...

markd3

Visitor

1687 Views

16 replies

1 likes

  • 1687 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Queue songs turning into temporary queue when moved to top

PlanPremiumCountry DeviceMotorola G72Operating SystemAndroid 13 My Question or IssuePreviously I could just move songs from my queue that I'd like to hear first to the top of my queue, and there was a seperate section of temporarily queued songs that...

Casual Listener

Plan Premium Country   Device Motorola G72 Operating System Android 13   My Question or Issue Previously I could just move songs from my queue that I'd like to hear first to the t...

Yordan

Moderator

325 Views

2 replies

0 likes

queue
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Superuser Contribution Spotify playback no longer showing up on my lock screen or notifications

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.

Visitor

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...

talljames

Newbie

2616 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution Don't see option to download to SD card

I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download songs to my SD card. It doesn't even show up as an...

Newbie

I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download...

Maria

Moderator

1535 Views

5 replies

0 likes

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Superuser Contribution Playing on Google Home vs Connecting wireless buds on phone

Plan:PremiumCountryThe NetherlandsDeviceNothing Phone (1)Operating SystemNothing OS / Android 13 My Question or IssueI play music through Spotify in our baby room at night when he goes to sleep on a Google Home speaker. While this is playing and I co...

Newbie

Plan: Premium Country The Netherlands Device Nothing Phone (1) Operating System Nothing OS / Android 13   My Question or Issue I play music through Spotify in our baby room at night wh...

Vasil

Moderator

1226 Views

3 replies

0 likes

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Superuser Contribution Samsung Soundbar (lossless issiues)

PlanPremiumMy Question or IssueI’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight. Here’s the situation: My soundbar appears in Spotify under AV and Bluetooth, so playing music works perf...

Newbie

Plan Premium My Question or Issue I’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight.   Here’s the situation:   My soun...

malcolmxtc

Casual Listener

2150 Views

2 replies

2 likes

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What do Bass Boost and Surroundsound actually do?

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...

Casual Listener

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...

MNowlan

Visitor

3094 Views

4 replies

1 likes

bass
boost
eq
surround
Surroundsound
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Solved!!Superuser Contribution Can I transfer albums from another service?

PlanPremiumCountryUKDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueCan I transfer my music as albums - not as songs or a playlist - from Google Play Music (or its successor, YouTube Music) to Spotify Premium? I've tried a coupl...

Regular

Plan Premium Country UK Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue Can I transfer my music as albums - not as songs or a playlist - from Google Play Mu...

ShahzaibZafar

Casual Listener

3110 Views

3 replies

0 likes

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Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Vasil

Moderator

5611 Views

19 replies

10 likes

  • 5611 Views
  • 19 replies
  • 10 likes

Superuser Contribution Spotify crashes or stops on start up when using home wi-fi. Walkman android 9.

PlanPremiumCountryUKDeviceWalkman NW-A100Operating SystemAndroid 9 My Question or IssueSpotify starts up but wont go to home screen, shows a library list, screen unresponsive then crashes, saying Spotify stopped. Reinstalled still no different, clear...

Visitor

  Plan Premium Country UK Device Walkman NW-A100 Operating System Android 9   My Question or Issue Spotify starts up but wont go to home screen, shows a library list, screen unre...

MihailY

Moderator

353 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Disable autostart

Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluetho...

Casual Listener

  Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.)   La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema d...

Yordan

Moderator

12481 Views

12 replies

1 likes

  • 12481 Views
  • 12 replies
  • 1 likes

Superuser Contribution Picture-in-picture issues

[Bug report - no response expected]I will not answer to further questions in the forum.Spotify App Version9.0.52.505PlanPremiumDeviceSamsung Galaxy A53 5GOperating SystemAndroid 14 / One UI 6.1IssueWhen listening to a podcast with video, but in audio...

Visitor

[Bug report - no response expected] I will not answer to further questions in the forum. Spotify App Version 9.0.52.505 Plan Premium Device Samsung Galaxy A53 5G Operating System Android 14 ...

OscarDC

Moderator

1251 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

Juan_Goslinga

Newbie

1387 Views

8 replies

1 likes

  • 1387 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Spotify can't keep phone from sleeping

PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...

Casual Listener

  Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream)    My Question or Issue On my old phone (Realme 11 Pro Plus...

OscarDC

Moderator

328 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Songs unavailable [India]

PlanPremiumCountryIndia DeviceAndroid Operating SystemA. Oreo My Question or Issue When will WARNER BROS content be available. So many of my favorite songs are unavailable, spotify ain't fun this way. So many playlists are greyed out.

Newbie

  Plan Premium Country India   Device Android  Operating System A. Oreo   My Question or Issue   When will WARNER BROS content be available. So many of my favori...

315ndexydyw2er5up5rn

Visitor

7782 Views

3 replies

11 likes

  • 7782 Views
  • 3 replies
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Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

Ivelina

Moderator

7367 Views

73 replies

12 likes

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  • 73 replies
  • 12 likes

Superuser Contribution Multiple Android Auto Issues - Volume change and mixes not accurate

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon as I adjust the volume up or down, Spotify automatical...

Casual Listener

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon a...

scottm1021

Visitor

3261 Views

6 replies

0 likes

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Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Mauro76

Newbie

1247 Views

4 replies

2 likes

  • 1247 Views
  • 4 replies
  • 2 likes