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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

109999 Views

26 replies

3 likes

  • 109999 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221598 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221598 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577893 Views

79 replies

3 likes

  • 577893 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475922 Views

577 replies

40 likes

Account
Free
  • 475922 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Starts playing the second i open

My Question or Issuerecently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing the song I was last listening to.I usually use 2-3 mu...

Regular

My Question or Issue recently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing ...

misiek08

Casual Listener

50209 Views

78 replies

4 likes

  • 50209 Views
  • 78 replies
  • 4 likes

Solved!!Superuser Contribution How can I sort my playlists by date added?

Hi guysI've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by date added, name, whatever.Does anyone has a solution?...

Casual Listener

Hi guys I've googled and found many pages that said one can open a playlist, press menu button (three points) and choose "edit playlist". But in there I can only move songs around, I can't sort by d...

tcs1129

Casual Listener

57019 Views

7 replies

2 likes

sort playlist
  • 57019 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Plan : Premium Country : France Device : Samsung XCover 5 Operating System : Android 13 Version : Spotify 8.8.96.364   My Question or Issue Hello,   For 2 ...

djim43

Visitor

109999 Views

26 replies

3 likes

  • 109999 Views
  • 26 replies
  • 3 likes

Superuser Contribution Impossible to share a piece of a song on instagram

PlanPremiumCountryBelgiumDeviceSmasung galaxy a52sOperating SystemAndroid My Question or IssueWhen you share a song on Instagram the other person is able to listen to a piece of the song but when I do it, it doesn't work. It just sends a link and it'...

Casual Listener

  Plan Premium Country Belgium Device Smasung galaxy a52s Operating System Android   My Question or Issue When you share a song on Instagram the other person is able to listen to...

Maria

Moderator

356 Views

7 replies

0 likes

  • 356 Views
  • 7 replies
  • 0 likes

No Spotify Messages Notifications on Android

Plan: PremiumOperating System: Android 16My Question or IssueAccording to Spotify's official support article, users should be able to manage Spotify Message notifications by going to:Profile picture → Settings and privacy → Notifications → Social fea...

Music Fan

Plan: Premium Operating System: Android 16 My Question or Issue According to Spotify's official support article, users should be able to manage Spotify Message notifications by going to: Profile ...

ribezaz

Spotify Star

1407 Views

22 replies

1 likes

  • 1407 Views
  • 22 replies
  • 1 likes

Can't log in to spotify on my android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter resolving some computer issues, I had to reset my password for Spotify on my desktop. T...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue After r...

JBayudz

Rising Star 4

139 Views

1 replies

0 likes

  • 139 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

vinylshrine

Music Fan

475922 Views

577 replies

40 likes

Account
Free
  • 475922 Views
  • 577 replies
  • 40 likes

Superuser Contribution Turn off all video when Data Saver is on

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

Ivelina

Moderator

168820 Views

121 replies

75 likes

  • 168820 Views
  • 121 replies
  • 75 likes

Superuser Contribution App Crashes When Skipping

PlanPremium CountryUSADeviceGalaxy S10Operating SystemAndroid 12 version My Question or IssueThe app continually crashes when skipping or when playing on Bluetooth in my car for so much as 10 minutes. I've tried everything to fix it. Uninstalling, re...

Visitor

Plan Premium  Country USA Device Galaxy S10 Operating System Android 12 version   My Question or Issue The app continually crashes when skipping or when playing on Bluetooth in my...

OscarDC

Moderator

132 Views

1 replies

0 likes

  • 132 Views
  • 1 replies
  • 0 likes

Home screen isn't working

PlanPremiumCountryIsraelDeviceGalaxy S24 FEOperating SystemAndroid 16 My Question or IssueFor the past few days, my home screen has stopped working, and it displays an error. I attempted to log in with a different account and determined that the issu...

Casual Listener

Plan Premium Country Israel Device Galaxy S24 FE Operating System Android 16   My Question or Issue For the past few days, my home screen has stopped working, and it displays an error....

amitshalom1998

Casual Listener

174 Views

2 replies

0 likes

  • 174 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution New App Logo can't be changed

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app icon was changed today to a hideous discoball inconsistent with everything else...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

tcs1129

Casual Listener

42595 Views

50 replies

11 likes

  • 42595 Views
  • 50 replies
  • 11 likes

Superuser Contribution Like button in notification playback widget inconsistency

PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...

Casual Listener

Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14   My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...

Yordan

Moderator

1970 Views

9 replies

0 likes

  • 1970 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android app crashes shortly after opening

PlanFree CountryUnited States DeviceSamsung Galaxy Note 10 Operating SystemAndroid My Question or IssueA few seconds after opening Spotify, the app crashes. I can choose to play the currently selected playlist before it crashes and it will continue, ...

Visitor

Plan Free   Country United States   Device Samsung Galaxy Note 10   Operating System Android   My Question or Issue A few seconds after opening Spotify, the app crash...

Joan

Moderator

126 Views

1 replies

0 likes

  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution SOLVED Bug Report: App Update Jun. 22/2026

EDIT: Problem fixed itself, was probably just my phone being janky PlanPremium (family)CountryCanadaDeviceSamsung Galaxy s10My Question or IssueSince updating spotify earlier today it refuses to open properly. My phone is old as sin, so that could be...

Casual Listener

EDIT: Problem fixed itself, was probably just my phone being janky   Plan Premium (family) Country Canada Device Samsung Galaxy s10 My Question or Issue Since updating spotify earlier t...

Maria

Moderator

153 Views

1 replies

0 likes

Android
android bug
Android update
bug
Update
update bug
  • 153 Views
  • 1 replies
  • 0 likes

im not see a lossess option

I'm not seeing my lossess option it's frustrating PlanPremiumCountrytrinidad and tobago DeviceSamsung Galaxy S22 ultraOperating SystemAndriod 15 My Question or IssueCan you fix my Lossess audio problem not showing up.

Visitor

I'm not seeing my lossess option it's frustrating  Plan Premium Country trinidad and tobago  Device Samsung Galaxy S22 ultra Operating System Andriod 15   My Question or Issu...

chriscym

Regular

1427 Views

5 replies

0 likes

"Spotify Lossless Not Woring"
Feature Request
Possible Bug
  • 1427 Views
  • 5 replies
  • 0 likes

Superuser Contribution There is no "profile" in searching.

I couldn't any friend by search because there is no "profile" in searching.

Regular

I couldn't any friend by search because there is no "profile" in searching.

AlejaR

Moderator

11079 Views

15 replies

3 likes

  • 11079 Views
  • 15 replies
  • 3 likes

Solved!!Superuser Contribution Screen issue on animation

Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not working and also the lastest version of the app, for more...

Casual Listener

Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not workin...

Ivelina

Moderator

185 Views

3 replies

0 likes

  • 185 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when opening search

PlanPremiumCountryGermanyDeviceSamsung Galaxy S23Operating SystemAndroid 16 My Question or IssueSpotify crashes upon opening the search tab, but not immediately, there is a delay of about a quarter second. Both the Beta versions 9.1.26.2274 and the b...

Regular

Plan Premium Country Germany Device Samsung Galaxy S23 Operating System Android 16   My Question or Issue Spotify crashes upon opening the search tab, but not immediately, there is a d...

lxthmpsn

Newbie

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

jsmiller58

Casual Listener

16747 Views

78 replies

13 likes

  • 16747 Views
  • 78 replies
  • 13 likes

Superuser Contribution Android app constantly signs me out

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10Operating SystemAndroid 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system settings and then reopen it), I am presented with the login screen. I'll sign i...

Casual Listener

Plan Premium Country United States Device Google Pixel 10 Operating System Android 16   Every 3rd or so time when I open the app (or any time I clear the app's cache in the system setti...

Yonka2021

Casual Listener

1154 Views

4 replies

0 likes

  • 1154 Views
  • 4 replies
  • 0 likes