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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395832 Views

546 replies

35 likes

Account
Free
  • 395832 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8448 Views

0 replies

7 likes

  • 8448 Views
  • 0 replies
  • 7 likes

Can find the song i want but its greyed out and wont play

PlanPremiumCountryUsaDeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI can find the songs I want but they are greyed out and wont play...I'm a huge fan of logic and especially his older music but I cant play any of it I can find it...

Visitor

  Plan Premium Country Usa Device Samsung Galaxy s9 Operating System Android    My Question or Issue I can find the songs I want but they are greyed out and wont play...I'm ...

McF0x

Newbie

360 Views

2 replies

0 likes

  • 360 Views
  • 2 replies
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Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

garymc

Newbie

13873 Views

20 replies

15 likes

  • 13873 Views
  • 20 replies
  • 15 likes

Solved!!Superuser Contribution Spotify is not working on Fire TV

My Question or IssueI already tried follwoing but it's still not working:checked network status, is working properlynewest Version of Spotify app installed (fire tv)newest version of of Spotify app installed (smartphone Fairphone 3)newest version of ...

Casual Listener

My Question or Issue I already tried follwoing but it's still not working: checked network status, is working properly newest Version of Spotify app installed (fire tv) newest version of of Spoti...

selenaaaaaaaaa

Visitor

21998 Views

18 replies

1 likes

Amazon Fire TV
Spotify is not working
  • 21998 Views
  • 18 replies
  • 1 likes

Superuser Contribution Spotify Connect, no devices appear

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when I go to Connect, the device list is empty, as in t...

Regular

For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when...

Ive

Newbie

14013 Views

35 replies

0 likes

  • 14013 Views
  • 35 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I shuffle play all my downloaded songs??

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 10 My Question or Issue VERY limited options playing music in 'My Library' Can't access songs to play them all.

Regular

Plan Premium Country Canada Device Pixel 2 XL Operating System Android 10   My Question or Issue   VERY limited options playing music in 'My Library' Can't access songs to play t...

Shufflesux

Visitor

30127 Views

24 replies

8 likes

  • 30127 Views
  • 24 replies
  • 8 likes

Superuser Contribution Can't download songs

PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 16 My Question or IssueI am unable to download my playlist on my phone. I wanted to change my download quality because lossless are up my entire storage so I changed the download quality t...

Gig Goer

  Plan Premium Country USA Device Pixel 6 Pro Operating System Android 16   My Question or Issue I am unable to download my playlist on my phone. I wanted to change my download q...

Vasil

Moderator

93 Views

1 replies

0 likes

  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 16 / One UI 8 - Status bar incorrectly displayed on Now Playing screen

Device: Samsung Galaxy s23u (One Ul 8, Android 16) Issue: Incorrect status bar handling on Now Playing screen Details: Status bar remains visible as a solid colored area and does not integrate with edge-to-edge layout. Other app screens behave correc...

Casual Listener

Device: Samsung Galaxy s23u (One Ul 8, Android 16) Issue: Incorrect status bar handling on Now Playing screen   Details: Status bar remains visible as a solid colored area and does not integra...

Dessi

Moderator

274 Views

4 replies

0 likes

  • 274 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Gig Goer

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Gig Goer

3268 Views

42 replies

7 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 3268 Views
  • 42 replies
  • 7 likes

Superuser Contribution Bad sound quality only on mobile phone

PlanPremiumCountryGeorgia, but I live in Portugal for now DeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueI use Spotify on my laptop (MacBookPro) and on smartphone at the same timeAnd some time ago, I found out that after a long t...

Regular

Plan Premium Country Georgia, but I live in Portugal for now   Device Google Pixel 6a Operating System Android 16   My Question or Issue I use Spotify on my laptop (MacBookPro) a...

Ivelina

Moderator

299 Views

3 replies

0 likes

Android
bluetooth
quality
sound
  • 299 Views
  • 3 replies
  • 0 likes

Superuser Contribution Silent pause with wired earbuds/phones

PlanPremiumCountryUSADeviceSamsung Galaxy S25Operating SystemAndroid 16My Question or IssueI'm using some wired ear buds (via usb-c adapter) and whenever a song or audio book takes a pause the sound cuts out, but when the sound starts again the next ...

Newbie

  Plan Premium Country USA Device Samsung Galaxy S25 Operating System Android 16 My Question or Issue I'm using some wired ear buds (via usb-c adapter) and whenever a song or audio boo...

Maria

Moderator

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Talk to DJ but it doesn't listen

PlanpremiumCountryUkDevicePixel 9a Android 16Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I speak to the DJ, the ring flashes correctly indicating that it hears my voice, but the words I say are ignored and it goes...

Casual Listener

Plan premium Country Uk Device Pixel 9a Android 16 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I speak to the DJ, the ring flashes correct...

Joan

Moderator

235 Views

3 replies

0 likes

  • 235 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pixel Buds Pro doesn't work on Spotify anymore!?

PlanFreeCountryGermany DevicePixel 7a, Pixel Buds ProOperating SystemAndroid 16 My Question or IssueSince a few days press on my Pixel Buds Pro doesn't Pause or Play music, podcasts etc. on Spotify anymore. If I do the same on YouTube app, it works s...

Casual Listener

Plan Free Country Germany   Device Pixel 7a, Pixel Buds Pro Operating System Android 16   My Question or Issue Since a few days press on my Pixel Buds Pro doesn't Pause or Play m...

tyrexx91

Casual Listener

133 Views

3 replies

0 likes

  • 133 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution local files for android / chromebook

i have an iphone, so i can make and listen to my local files on there, however it is so annoying that i can't on my chromebook!! some songs aren't on spotify / are but as an episode which means theres always a minute of silence during them, i would l...

Casual Listener

i have an iphone, so i can make and listen to my local files on there, however it is so annoying that i can't on my chromebook!! some songs aren't on spotify / are but as an episode which means there...

31qetm7nge3xvjui64ph

Visitor

1292 Views

3 replies

0 likes

  • 1292 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast restarts after playing ad

Plan - PremiumCountry - USADevice - Pixel 5Operating System - Android My Question or IssueIf I am in the middle of a podcast and an ad starts playing (on JRE for instance), the podcast will restart at the beginning once the ad is complete. This is re...

Music Fan

Plan - Premium Country - USA Device - Pixel 5 Operating System - Android   My Question or Issue If I am in the middle of a podcast and an ad starts playing (on JRE for instance),...

thomasanicklaus

Visitor

15646 Views

52 replies

19 likes

  • 15646 Views
  • 52 replies
  • 19 likes

Superuser Contribution There is no "profile" in searching.

I couldn't any friend by search because there is no "profile" in searching.

Regular

I couldn't any friend by search because there is no "profile" in searching.

Andre301

Visitor

3762 Views

12 replies

2 likes

  • 3762 Views
  • 12 replies
  • 2 likes

Superuser Contribution Opening Screen View in Android Auto

Plan: Premium Shared with spouseFree/PremiumCountry USA Device SAMSUNG S25 5G ULTRA(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ANDROID(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Whenever I used to open Spotif...

Visitor

Plan: Premium Shared with spouse Free/Premium Country USA   Device SAMSUNG S25 5G ULTRA (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ANDROID (iOS 10, Android ...

Duner1

Casual Listener

642 Views

5 replies

0 likes

  • 642 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts cut in and out

PlanPremiumCountryUSADeviceSamsung Galaxy S23Operating SystemAndroid 16 / One UI 8.0 My Question or IssueMy downloaded podcasts are cutting in and out while playing. Music plays perfectly fine, but my podcasts every 30-60 seconds cut out for 1-2 seco...

Newbie

Plan Premium Country USA Device Samsung Galaxy S23 Operating System Android 16 / One UI 8.0   My Question or Issue My downloaded podcasts are cutting in and out while playing. Mus...

Ivelina

Moderator

116 Views

1 replies

0 likes

  • 116 Views
  • 1 replies
  • 0 likes

Spotify switches to very low quality after first song

PlanPremiumCountryHungaryDeviceGoogle pixel 8 proOperating SystemAndroid 16 My Question or IssueI played spotify this morning, and after the first song, Spotify started playing extremely low sound quality, when I tried to change the quality, it was g...

Regular

  Plan Premium Country Hungary Device Google pixel 8 pro Operating System Android 16   My Question or Issue I played spotify this morning, and after the first song, Spotify start...

110 Views

0 replies

0 likes

  • 110 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle keeps turning itself off

PlanPremiumCountryUSADeviceOnePlus N20Operating SystemAndroid 12 My Question or IssueWhenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle turns itself off and I have to turn it back on manually. It also sometimes (...

Roadie

Plan Premium Country USA Device OnePlus N20 Operating System Android 12   My Question or Issue Whenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle ...

Dessi

Moderator

9200 Views

20 replies

1 likes

  • 9200 Views
  • 20 replies
  • 1 likes

Lossless is not available

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available PlanPremiumCountryArgentina DeviceSamsung Galaxy Note 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

Newbie

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available  Plan Premium Country Argentina  Device Samsung Ga...

Melvinasogu

Visitor

2241 Views

8 replies

3 likes

Android
Argentina
latinamerica
lossless
  • 2241 Views
  • 8 replies
  • 3 likes