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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208857 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208857 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557552 Views

78 replies

3 likes

  • 557552 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461193 Views

575 replies

39 likes

Account
Free
  • 461193 Views
  • 575 replies
  • 39 likes

Superuser Contribution [Connect] Disable automatic switching between devices

Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in more than one device and I am happy with that, but the applica...

Regular

Spotify Connect is great but the automatic switching is not for everyone.   Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in mo...

Semjasa

Newbie

144456 Views

214 replies

176 likes

Connect
Desktop
  • 144456 Views
  • 214 replies
  • 176 likes

Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Guil2612

Visitor

10721 Views

6 replies

3 likes

  • 10721 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...

n4-vl_uzkc03r

Newbie

438398 Views

61 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 438398 Views
  • 61 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Crashes Android SystemUI

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phone on its own until one of these two outcomes: 1) th...

Casual Listener

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phon...

b-carman

Visitor

35732 Views

43 replies

12 likes

  • 35732 Views
  • 43 replies
  • 12 likes

App won't run in the background.

PlanPremiumCountryEngland/ UKDeviceMoto g35 Operating Systemandroid 16 My Question or IssueSo for some context, for two years, I've had an issue with my phone playing music —it usually cuts out randomly and unpredictably, because of this, I purchased...

Music Fan

Plan Premium Country England/ UK Device Moto g35  Operating System android 16   My Question or Issue So for some context, for two years, I've had an issue with my phone playing mu...

Billy-J

Spotify Star

323 Views

3 replies

0 likes

  • 323 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps moving my offline files from my SD card to my internal storage

PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...

Roadie

  Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11   My Question or Issue I tell Spotify to download my offline songs to my SD card.  It does ...

LukeHa

Newbie

4129 Views

10 replies

3 likes

  • 4129 Views
  • 10 replies
  • 3 likes

Superuser Contribution Sharing songs and messages aren't working

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy) It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please try again) and it keeps on saying (something went wrong) whe...

Music Fan

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy)  It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please tr...

eirilwyxxk

Casual Listener

5388 Views

14 replies

1 likes

  • 5388 Views
  • 14 replies
  • 1 likes

Superuser Contribution Spotify at meta quest (store) is restricted from south korea

PlanPremium(Family)CountrySouth Korea(Temporary)DeviceMeta Quest 3S My Question or Issue Spotify is unavailable even though korea is in service range.https://www.meta.com/experiences/spotify/7250002038460582/ And also it looks like just web link, so ...

Newbie

  Plan Premium(Family) Country South Korea(Temporary) Device Meta Quest 3S     My Question or Issue   Spotify is unavailable even though korea is in service range. ...

MihailY

Moderator

166 Views

1 replies

0 likes

  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

Vasil

Moderator

2115 Views

10 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 2115 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

cg505

Casual Listener

4755 Views

12 replies

4 likes

  • 4755 Views
  • 12 replies
  • 4 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

izuna0069

Newbie

54885 Views

130 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 54885 Views
  • 130 replies
  • 3 likes

Superuser Contribution Android app constantly signs me out

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10Operating SystemAndroid 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system settings and then reopen it), I am presented with the login screen. I'll sign i...

Casual Listener

Plan Premium Country United States Device Google Pixel 10 Operating System Android 16   Every 3rd or so time when I open the app (or any time I clear the app's cache in the system setti...

Yordan

Moderator

221 Views

3 replies

0 likes

  • 221 Views
  • 3 replies
  • 0 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

Joan

Moderator

1426 Views

9 replies

0 likes

  • 1426 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

Vaundman

Visitor

1930 Views

9 replies

0 likes

  • 1930 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Roadie

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Roadie

8462 Views

49 replies

11 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 8462 Views
  • 49 replies
  • 11 likes

Solved!! Crossfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Casual Listener

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...

Jbeltran303

Visitor

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Luismeyer

Visitor

15075 Views

25 replies

15 likes

  • 15075 Views
  • 25 replies
  • 15 likes

Superuser Contribution Spotify free Android app broken after recent redesign update

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APKs Issue started immediately after the recent Spotify redesig...

Visitor

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and ...

Ro75

Visitor

5814 Views

29 replies

5 likes

  • 5814 Views
  • 29 replies
  • 5 likes