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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117727 Views

27 replies

4 likes

  • 117727 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

236988 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 236988 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597686 Views

79 replies

3 likes

  • 597686 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490347 Views

581 replies

42 likes

Account
Free
  • 490347 Views
  • 581 replies
  • 42 likes

Superuser Contribution spotify pausing when using Bluetooth headset as soon as anyone nearby speaks suddenly began

PlanFamily planCountryUsDeviceSamsung galaxy s22Operating SystemAndroid My Question or IssueSince this morning anytime my headphones (sony xm4 in case it's relevant) pick up nearby speech of any kind spotify automatically pauses, then resumes a few s...

Visitor

Plan Family plan Country Us Device Samsung galaxy s22 Operating System Android   My Question or Issue Since this morning anytime my headphones (sony xm4 in case it's relevant) pick up ...

Yordan

Moderator

84 Views

1 replies

0 likes

  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify Android app skips songs and says "This song is not available"

I'm having a strange playback problem with Spotify on my Huawei Nova 10 Pro.When I select certain songs in the Spotify Android app, the song immediately skips to the next one and says "This song is not available." Sometimes it skips several songs bef...

Newbie

I'm having a strange playback problem with Spotify on my Huawei Nova 10 Pro. When I select certain songs in the Spotify Android app, the song immediately skips to the next one and says "This song is...

Dessi

Moderator

143 Views

1 replies

0 likes

  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app keeps crashing when I search up Omar Apollo & Samara Joy specifically

Plan Premium Country Canada Device Samsung Galaxy S20 Operating System Android 13 My Question or Issue So I saw that tweet from Barack Obama that listed his favorite music of 2022, and one of those is a song by Omar Apollo. So I search him up, and th...

Regular

Plan Premium Country Canada Device Samsung Galaxy S20 Operating System Android 13   My Question or Issue So I saw that tweet from Barack Obama that listed his favorite music ...

Dessi

Moderator

4635 Views

27 replies

4 likes

  • 4635 Views
  • 27 replies
  • 4 likes

Superuser Contribution popup screen every time app takes focus (choose a device to connect )

PlanPremiumCountryEUDevicePixel 9 ProOperating SystemAndroid Cinnamon Bun My Question or Issueevery time the app opens or gets focus I get a popup about choosing a device to connect to. There are never any devices to pick from and I just click the "d...

Newbie

Plan Premium Country EU Device Pixel 9 Pro Operating System Android Cinnamon Bun   My Question or Issue every time the app opens or gets focus I get a popup about choosing a device to ...

Gamifikaytion

Casual Listener

3145 Views

16 replies

4 likes

  • 3145 Views
  • 16 replies
  • 4 likes

Superuser Contribution Unable to view podcast (video) in full screen on Android tablet

PlanPremiumCountryGermanyDeviceSamsung Galaxy Tab S7+Operating SystemAndroid 12 My Question or IssueWhen viewing a video podcast in the app on my tablet, I cannot put it in full screen mode while in landscape orientation. Horizontally, the video only...

Regular

Plan Premium Country Germany Device Samsung Galaxy Tab S7+ Operating System Android 12   My Question or Issue When viewing a video podcast in the app on my tablet, I cannot put it in f...

ehriddle

Newbie

11590 Views

42 replies

1 likes

Android
tablet
video
  • 11590 Views
  • 42 replies
  • 1 likes

Superuser Contribution Slow viddo and buffering

The bug:So i was opening spotify i was ready to lissen to Go away by weezer and best coastlong edit version and then i tapped turn into a video then it started buffering like crazy it was even at the lowest resolution and nope still buffering Now my ...

Visitor

The bug:So i was opening spotify i was ready to lissen to Go away by weezer and best coastlong edit version and then i tapped turn into a video then it started buffering like crazy it was even at the...

OscarDC

Moderator

64 Views

1 replies

0 likes

  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see all the weekly or daily charts

I can't see all the weekly or daily charts. There's no way to tap on the option to see more charts. For example, I'm interested in the UK chart. 

Roadie

  I can't see all the weekly or daily charts. There's no way to tap on the option to see more charts. For example, I'm interested in the UK chart.  

Joan

Moderator

199 Views

7 replies

0 likes

  • 199 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Android – Album artwork missing on Xiaomi CC (v9.1.68.1888)

Plan: PremiumCountry: FranceDevice: Xiaomi 17 UltraOperating System: HyperOS 3.0.332.0.XPAEUXM.C10 (Android 17, CP2A.260605.016)UPDATE: (checked logs) here my founds :Device / EnvironmentDevice: Xiaomi 17 UltraOS version: HyperOS 3.0.332.0.XPAEUXM.C1...

Music Fan

Plan: Premium Country: France Device: Xiaomi 17 Ultra Operating System: HyperOS 3.0.332.0.XPAEUXM.C10 (Android 17, CP2A.260605.016) UPDATE: (checked logs) here my founds : Device / Environme...

Yordan

Moderator

948 Views

9 replies

1 likes

Android 17
bugs
HyperOS 3
Xiaomi
Xiaomi music player
  • 948 Views
  • 9 replies
  • 1 likes

Superuser Contribution Cannot Find Podcast Feature

PlanFree/PremiumCountrySri LankaDeviceSamsung S7 edgeOperating SystemAndroid Oreo My Question or IssueToday itself we got the Spotify facility to our country. But I cannot find the Podcast feature on my Spotify free Account.

Newbie

Plan Free/Premium Country Sri Lanka Device Samsung S7 edge Operating System Android Oreo   My Question or Issue Today itself we got the Spotify facility to our country. But I cann...

iam_nalin

Roadie

12066 Views

34 replies

19 likes

  • 12066 Views
  • 34 replies
  • 19 likes

Superuser Contribution Why is Galaxy S23 stuck on the Legacy Android Auto UI layout

Hi Spotify Team,I noticed a discrepancy in the Spotify Android Auto user interface across different smartphone models when connected to the same head unit, even though all devices are running the exact same official Spotify app version.Galaxy S24, Go...

Casual Listener

Hi Spotify Team, I noticed a discrepancy in the Spotify Android Auto user interface across different smartphone models when connected to the same head unit, even though all devices are running the e...

Maria

Moderator

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Erratic playback behaviour when using Google Cast speakers

Plan Premium Country Sweden Device Google Pixel 8 Operating System Android 16 My Question or Issue When playing music on my Google Cast speakers and speaker groups, the playback is not working properly. When I listen to a track and chose a new track,...

Casual Listener

Plan Premium Country Sweden Device Google Pixel 8 Operating System Android 16   My Question or Issue   When playing music on my Google Cast speakers and speaker groups...

Maxxie0

Visitor

681 Views

15 replies

0 likes

  • 681 Views
  • 15 replies
  • 0 likes

Superuser Contribution Group Session is off-beat between listeners

Really great Spotify recently got the Group Session for multiple listening devices! However the music is differently synchronized between the devices making them off-beat.Running together - steps are off-beat.Dancing together - stepping on eachother'...

Gig Goer

Really great Spotify recently got the Group Session for multiple listening devices! However the music is differently synchronized between the devices making them off-beat. Running together - ...

gravitationallight

Visitor

27958 Views

18 replies

3 likes

  • 27958 Views
  • 18 replies
  • 3 likes

Solved!!Superuser Contribution Spotify locking phone screen when a new song starts playing

PlanFreeCountryUnited StatesDeviceGoogle Pixel 3aOperating SystemAndroid 11 Beta My Question or IssueWhen using the Spotify mobile app, every time a new song starts playing when the Spotify app is currently being looked at, my phone screen turns off,...

Visitor

Plan Free Country United States Device Google Pixel 3a Operating System Android 11 Beta   My Question or Issue When using the Spotify mobile app, every time a new song starts playing w...

dylofpoke

Newbie

6877 Views

15 replies

4 likes

  • 6877 Views
  • 15 replies
  • 4 likes

im not see a lossess option

I'm not seeing my lossess option it's frustrating PlanPremiumCountrytrinidad and tobago DeviceSamsung Galaxy S22 ultraOperating SystemAndriod 15 My Question or IssueCan you fix my Lossess audio problem not showing up.

Visitor

I'm not seeing my lossess option it's frustrating  Plan Premium Country trinidad and tobago  Device Samsung Galaxy S22 ultra Operating System Andriod 15   My Question or Issu...

nicco87

Casual Listener

2209 Views

6 replies

0 likes

"Spotify Lossless Not Woring"
Feature Request
Possible Bug
  • 2209 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

kk86

Roadie

31390 Views

119 replies

39 likes

  • 31390 Views
  • 119 replies
  • 39 likes

Superuser Contribution extreme distorted sound via Bluetooth

Plan Premium Country Germany Device Xiaomi Note 13 Operating System Xiaomi hyper OS Android Version 15AP3A.240905.015.A2 My Question or Issue: I am using Spotify since 2022 via Spotify App on my mobilphones. I use IT on my current note 13 since may 2...

Casual Listener

Plan Premium Country Germany Device Xiaomi Note 13  Operating System Xiaomi hyper OS Android Version 15AP3A.240905.015.A2   My Question or Issue: I am using Spotify sinc...

Ivelina

Moderator

6406 Views

14 replies

1 likes

  • 6406 Views
  • 14 replies
  • 1 likes

Superuser Contribution App drains battery since recent updates

DeviceSamsung Galaxy A55Operating SystemAndroid 15/OneUi My Question or IssueSince like a week or so, the app draws at least 3x as much battery as it did before. It really empties it out like crazy, and even android battery settings report Spotify as...

Regular

  Device Samsung Galaxy A55 Operating System Android 15/OneUi   My Question or Issue Since like a week or so, the app draws at least 3x as much battery as it did before.  It re...

Benjamin781

Newbie

8784 Views

6 replies

1 likes

  • 8784 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify Mix feature unreliable when played over car speakers

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 UltraOperating SystemOne UI 8.0Android 16 My Question or IssueSo I've been having a lot of fun with the new-ish mix feature. Unfortunately I am finding myself getting jumpscared by suddenly messed-up ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S24 Ultra Operating System One UI 8.0 Android 16   My Question or Issue So I've been having a lot of fun with the new-ish mix featur...

Ugo2916

Visitor

2870 Views

10 replies

1 likes

Transitions
  • 2870 Views
  • 10 replies
  • 1 likes

Superuser Contribution Equalizer and system audio effects not working

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to be managing the audio all by itself, and neither the...

Regular

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to b...

spiralhead

Newbie

4529 Views

13 replies

2 likes

eq
Equalizer
poweramp
wavelet
  • 4529 Views
  • 13 replies
  • 2 likes