Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392069 Views

545 replies

35 likes

Account
Free
  • 392069 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8244 Views

0 replies

7 likes

  • 8244 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify playback no longer showing up on my lock screen or notifications

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.

Visitor

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...

talljames

Newbie

2941 Views

6 replies

1 likes

  • 2941 Views
  • 6 replies
  • 1 likes

Superuser Contribution Don't see option to download to SD card

I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download songs to my SD card. It doesn't even show up as an...

Newbie

I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download...

Maria

Moderator

1584 Views

5 replies

0 likes

  • 1584 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playing on Google Home vs Connecting wireless buds on phone

Plan:PremiumCountryThe NetherlandsDeviceNothing Phone (1)Operating SystemNothing OS / Android 13 My Question or IssueI play music through Spotify in our baby room at night when he goes to sleep on a Google Home speaker. While this is playing and I co...

Newbie

Plan: Premium Country The Netherlands Device Nothing Phone (1) Operating System Nothing OS / Android 13   My Question or Issue I play music through Spotify in our baby room at night wh...

Vasil

Moderator

1246 Views

3 replies

0 likes

  • 1246 Views
  • 3 replies
  • 0 likes

Superuser Contribution Samsung Soundbar (lossless issiues)

PlanPremiumMy Question or IssueI’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight. Here’s the situation: My soundbar appears in Spotify under AV and Bluetooth, so playing music works perf...

Newbie

Plan Premium My Question or Issue I’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight.   Here’s the situation:   My soun...

malcolmxtc

Casual Listener

2279 Views

2 replies

2 likes

  • 2279 Views
  • 2 replies
  • 2 likes

What do Bass Boost and Surroundsound actually do?

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...

Casual Listener

Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...

MNowlan

Visitor

3168 Views

4 replies

1 likes

bass
boost
eq
surround
Surroundsound
  • 3168 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can I transfer albums from another service?

PlanPremiumCountryUKDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueCan I transfer my music as albums - not as songs or a playlist - from Google Play Music (or its successor, YouTube Music) to Spotify Premium? I've tried a coupl...

Regular

Plan Premium Country UK Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue Can I transfer my music as albums - not as songs or a playlist - from Google Play Mu...

ShahzaibZafar

Casual Listener

3167 Views

3 replies

0 likes

  • 3167 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify crashes or stops on start up when using home wi-fi. Walkman android 9.

PlanPremiumCountryUKDeviceWalkman NW-A100Operating SystemAndroid 9 My Question or IssueSpotify starts up but wont go to home screen, shows a library list, screen unresponsive then crashes, saying Spotify stopped. Reinstalled still no different, clear...

Visitor

  Plan Premium Country UK Device Walkman NW-A100 Operating System Android 9   My Question or Issue Spotify starts up but wont go to home screen, shows a library list, screen unre...

MihailY

Moderator

372 Views

3 replies

0 likes

  • 372 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disable autostart

Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluetho...

Casual Listener

  Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.)   La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema d...

Yordan

Moderator

12644 Views

12 replies

1 likes

  • 12644 Views
  • 12 replies
  • 1 likes

Superuser Contribution Picture-in-picture issues

[Bug report - no response expected]I will not answer to further questions in the forum.Spotify App Version9.0.52.505PlanPremiumDeviceSamsung Galaxy A53 5GOperating SystemAndroid 14 / One UI 6.1IssueWhen listening to a podcast with video, but in audio...

Visitor

[Bug report - no response expected] I will not answer to further questions in the forum. Spotify App Version 9.0.52.505 Plan Premium Device Samsung Galaxy A53 5G Operating System Android 14 ...

OscarDC

Moderator

1378 Views

3 replies

0 likes

  • 1378 Views
  • 3 replies
  • 0 likes

Solved!! Songs unavailable [India]

PlanPremiumCountryIndia DeviceAndroid Operating SystemA. Oreo My Question or Issue When will WARNER BROS content be available. So many of my favorite songs are unavailable, spotify ain't fun this way. So many playlists are greyed out.

Newbie

  Plan Premium Country India   Device Android  Operating System A. Oreo   My Question or Issue   When will WARNER BROS content be available. So many of my favori...

315ndexydyw2er5up5rn

Visitor

7825 Views

3 replies

11 likes

  • 7825 Views
  • 3 replies
  • 11 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

Ivelina

Moderator

7871 Views

73 replies

12 likes

  • 7871 Views
  • 73 replies
  • 12 likes

Superuser Contribution Multiple Android Auto Issues - Volume change and mixes not accurate

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon as I adjust the volume up or down, Spotify automatical...

Casual Listener

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon a...

scottm1021

Visitor

3359 Views

6 replies

0 likes

  • 3359 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Mauro76

Newbie

1333 Views

4 replies

2 likes

  • 1333 Views
  • 4 replies
  • 2 likes

Superuser Contribution Android Auto - "getting your selection..."

PlanPremiumCountryUSADeviceSamsung S21 Ultra / GMC Terrain (Android AutoOperating SystemAndroid 12 My Question or Issue I just picked up a new 2022 GMC Terrain. When I select a playlist, I can see the songs, but when I try to play a song, the app han...

Newbie

Plan Premium Country USA Device Samsung S21 Ultra / GMC Terrain (Android Auto Operating System Android 12   My Question or Issue   I just picked up a new 2022 GMC Terrain.  ...

Samsop

Newbie

15672 Views

36 replies

11 likes

  • 15672 Views
  • 36 replies
  • 11 likes

Solved!!Superuser Contribution How to stop Spotify opening automatically on mobile?

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and the music controls show up in my notification bar on m...

Gig Goer

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and t...

WinGage

Newbie

81929 Views

52 replies

6 likes

  • 81929 Views
  • 52 replies
  • 6 likes

Superuser Contribution Android Auto: Albums not showing up

PlanPremiumCountryGermanyDevicePixel 6 / Hyundai i20Operating SystemAndroid 13 My Question or IssueHi,I am new to use Spotify in my Car with Android Auto, but I have one issue with the App. When browsing my library I can select and filter all my arti...

Regular

Plan Premium Country Germany Device Pixel 6 / Hyundai i20 Operating System Android 13   My Question or Issue Hi, I am new to use Spotify in my Car with Android Auto, but I have one is...

Threep

Casual Listener

5645 Views

14 replies

2 likes

  • 5645 Views
  • 14 replies
  • 2 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" when I try to start it on Wifi. In US.

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

DJDubenDeFresh

Visitor

18813 Views

22 replies

2 likes

  • 18813 Views
  • 22 replies
  • 2 likes

Superuser Contribution Visual Bug - Cutted/Rounded Corners On Rectangular/Full Screen

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad that way. Please fix it. PlanPremium DeviceSamsung G...

Newbie

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad t...

PatrickDan

Visitor

477 Views

2 replies

0 likes

rounded corners
s24 ultra
visual bug
  • 477 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto Search Album by Artist

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Auto I'd love to select an artist by alphabetical search, then see a list of albums by that artist..... able to select and then play the album (better yet, even select a song from sa...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Auto   I'd love to select an artist by alphabetical search, then see a list of albums by that artist......

Threep

Casual Listener

1566 Views

4 replies

16 likes

  • 1566 Views
  • 4 replies
  • 16 likes

Superuser Contribution Track list doesn't highlight which song is currently playing

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font.The video screenshot linked shows this better than I can explai...

Regular

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font. The video ...

Maria

Moderator

676 Views

7 replies

0 likes

  • 676 Views
  • 7 replies
  • 0 likes