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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375676 Views

541 replies

34 likes

Account
Free
  • 375676 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Superuser Contribution HyperOs Widget Bug: rewind / fast forward buttons missing for podcasts

Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...

Regular

Xiaomi Redmi 13 Hyper OS Spotify Premium  Germany    No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....

Matze467

Visitor

3972 Views

17 replies

1 likes

  • 3972 Views
  • 17 replies
  • 1 likes

Superuser Contribution Search tab crashing on my account whenever I tap on anything

Plan: PremiumCountry: UK Device: Pixel 7Operating System: Android 16 For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happens on my account. When I sign in on the same phone with my wife’s account,...

Regular

Plan: Premium Country: UK   Device: Pixel 7 Operating System: Android 16   For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happen...

Quat1e

Regular

280 Views

2 replies

0 likes

  • 280 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify On Android has issues with Lossless.

PlanPlatinumCountryIndiaDeviceS24 UltraOperating SystemAndroid 16 My Question or Issue We recently got Platinum plan for listenning to Lossless content. Problem arises in downloading. All the time there is this message saying Redownload to stream in ...

Music Fan

Plan Platinum Country India Device S24 Ultra Operating System Android 16   My Question or Issue   We recently got Platinum plan for listenning to Lossless content. Problem arises...

MihailY

Moderator

1032 Views

17 replies

1 likes

  • 1032 Views
  • 17 replies
  • 1 likes

Solved!!Superuser Contribution Why can't I shuffle play all my downloaded songs??

PlanPremiumCountryCanadaDevicePixel 2 XLOperating SystemAndroid 10 My Question or Issue VERY limited options playing music in 'My Library' Can't access songs to play them all.

Regular

Plan Premium Country Canada Device Pixel 2 XL Operating System Android 10   My Question or Issue   VERY limited options playing music in 'My Library' Can't access songs to play t...

Omarbb

Visitor

29549 Views

23 replies

8 likes

  • 29549 Views
  • 23 replies
  • 8 likes

Superuser Contribution App disappears from home screen

PlanPremiumCountryUSADevicePixel 9aOperating SystemAndroid My Question or IssueAfter reinstalling (due to recent podcast issue) app on home screen disappears. The widget stays available and I can pull up Spotify from the full app menu, but my home sc...

Casual Listener

Plan Premium Country USA Device Pixel 9a Operating System Android    My Question or Issue After reinstalling (due to recent podcast issue) app on home screen disappears. The widge...

OscarDC

Moderator

286 Views

3 replies

0 likes

App
home screen
Shortcut
  • 286 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lossless files, added to your playlist via local files don't play on android device

I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connected to the same wi-fi network as my PC, the local files get...

Newbie

  I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connec...

Novy

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not playing on Bluos System

My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there is no sound, and it keeps trying to go to the next song. Sound is wo...

Casual Listener

    My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there...

Lee68

Casual Listener

416 Views

2 replies

0 likes

  • 416 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot like songs on lock screen

PlanPremiumCountryAUTDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueI've done some research and it seems like I should be able to like songs on the lock screen by pulling down the lock screen banner. However, it doesn't let me. W...

Regular

Plan Premium Country AUT Device Huawei Honor 10 Operating System Android 10   My Question or Issue I've done some research and it seems like I should be able to like songs on the lock ...

Sulmaz

Regular

7398 Views

13 replies

0 likes

  • 7398 Views
  • 13 replies
  • 0 likes

Superuser Contribution Repeat button has disappeared

As far as I can tell, since the UI refresh, I can't repeat a single song any more.(Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

Visitor

As far as I can tell, since the UI refresh, I can't repeat a single song any more. (Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

fogisbeautiful

Newbie

14988 Views

11 replies

0 likes

  • 14988 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Rewind/Previous button is greyed out.

I can't rewind or go to the previous song that just played because the button is always greyed. I'm just listening to one of my playlists. Also none of the other buttons are greyed out. Is there any way to fix this, as sometimes I accidentally skip t...

Casual Listener

I can't rewind or go to the previous song that just played because the button is always greyed. I'm just listening to one of my playlists. Also none of the other buttons are greyed out. Is there any ...

JP3001

Visitor

99285 Views

22 replies

0 likes

  • 99285 Views
  • 22 replies
  • 0 likes

Superuser Contribution Browsing with Android not working

PlanPremiumCountryFinlandDeviceOnePlus Nord CE 3 Lite 5GOperating SystemOxygenOS 15 My Question or IssueWhen clicking "Search" on my phone, and then trying to browse different themes clicking boxes e.g. "Audiobooks", "Pop", "Rock" etc. Spotify app im...

Gig Goer

Plan Premium Country Finland Device OnePlus Nord CE 3 Lite 5G Operating System OxygenOS 15   My Question or Issue When clicking "Search" on my phone, and then trying to browse differen...

Novy

Moderator

255 Views

3 replies

0 likes

  • 255 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Design bug]Playlist search scroll locked

PlanPremiumDeviceSamsung Galaxy A9Operating SystemAndroid 10 My Question or IssueWhen searching in a playlist, spotify does not allow you to scroll down mor to acces bottom songs. The play menu is still at the bottom, and thus covering the bottem res...

Casual Listener

Plan Premium Device Samsung Galaxy A9 Operating System Android 10   My Question or Issue When searching in a playlist,  spotify does not allow you to scroll down mor to acces bottom...

Eni

Moderator

202 Views

1 replies

0 likes

playlist
Scroll
Search
  • 202 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Jam Auto-Invite does not work.

PlanPremiumCountryUSA Device(Samsung S24+)Operating System(Android 16 One UI 8.0) My Question or IssueMy Galaxy S24+ extremely new phone doesnt support auto invite apparently according to Spotify app it says (Auto-invite people nearby Auto-invite isn...

Regular

Plan Premium Country USA 🇺🇸 Device (Samsung S24+) Operating System (Android 16 One UI 8.0)   My Question or Issue My Galaxy S24+ extremely new phone doesnt support auto invite appare...

Novy

Moderator

2154 Views

8 replies

1 likes

  • 2154 Views
  • 8 replies
  • 1 likes

Superuser Contribution Lossless playback of a song played first time buffers alot (sudden stops in playback)

PlanPremium platinum CountryIndia DevicePixel 8 pro Operating System(Android 16 My Question or IssueLossless playback of less popular songs keeps stopping during playback like its buffering BUT its not buffering as i can stream a 4k video on yt at th...

Visitor

  Plan Premium platinum  Country India   Device Pixel 8 pro  Operating System (Android 16   My Question or Issue Lossless playback of less popular songs keeps sto...

Dessi

Moderator

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app with large amount of downloaded content is slow and crashing

PlanPremium DuoCountryUSADevicePixel 7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have observed that, the more media I have downloaded in Spotify for offline play, the slower the app gets at launch and search. As...

Newbie

Plan Premium Duo Country USA Device Pixel 7 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have observed that, the more media I have downloa...

Lauren_Ipsum

Casual Listener

2463 Views

13 replies

2 likes

  • 2463 Views
  • 13 replies
  • 2 likes

Re: Can’t edit my playlist.

Hi Spotify Support,I'm a Premium member and am currently unable to edit the order of songs in my playlists. When I tap "Edit," the playlist opens, but I’m no longer able to move or reorder tracks as I used to.I’ve already tried the following:• Uninst...

Newbie

  Hi Spotify Support, I'm a Premium member and am currently unable to edit the order of songs in my playlists. When I tap "Edit," the playlist opens, but I’m no longer able to move or reorder ...

bkdg100

Casual Listener

2803 Views

13 replies

0 likes

  • 2803 Views
  • 13 replies
  • 0 likes

Superuser Contribution Genius Behind the Lyrics removed?

My Question or IssueWas the Genius Behind the Lyrics feature removed from the mobile app? If so, when? It doesn't seem to be there anymore with songs that ARE showing it on Roku and/or Chromecast (Chromecast shows it on more songs than Roku). Just wo...

Composer

  My Question or Issue Was the Genius Behind the Lyrics feature removed from the mobile app?  If so, when?  It doesn't seem to be there anymore with songs that ARE showing it on Roku...

KristinBdot

Newbie

8711 Views

8 replies

1 likes

  • 8711 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Android - Add Playlist to Home Screen, feature has gone missing?

PlanPremiumCountryUKDeviceMoto G31Operating SystemAndroid 11 My Question or IssueI can no longer add a playlist to the home screen. However, existing links on my home screen still work. When I click on the "three dots" option on a playlist the "add t...

Regular

  Plan Premium Country UK Device Moto G31 Operating System Android 11   My Question or Issue I can no longer add a playlist to the home screen. However, existing links on my home...

neoprodigy

Roadie

83526 Views

103 replies

60 likes

  • 83526 Views
  • 103 replies
  • 60 likes

Superuser Contribution stop spotify playing podcasts

Plannot sure - paying for extra contentCountryItalyDeviceSamsung Galaxy S20 plusOperating SystemAndroid 13 My Question or IssueI'm subscribed to 1 payment podcast which delivers a new episode every day at 5pm. After listening to the new episode, spot...

Regular

Plan not sure - paying for extra content Country Italy Device Samsung Galaxy S20 plus Operating System Android 13   My Question or Issue I'm subscribed to 1 payment podcast which deliv...

IceCoolMilkyT

Newbie

1169 Views

11 replies

0 likes

  • 1169 Views
  • 11 replies
  • 0 likes