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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110004 Views

26 replies

3 likes

  • 110004 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221611 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221611 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577912 Views

79 replies

3 likes

  • 577912 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475955 Views

577 replies

40 likes

Account
Free
  • 475955 Views
  • 577 replies
  • 40 likes

Superuser Contribution Erratical playback behaviour when using Google Cast speakers

PlanPremiumCountrySwedenDeviceGoogle Pixel 8Operating SystemAndroid 16 My Question or Issue When playing music on my Google Cast speakers and speaker groups, the playback is not working properly. When I listen to a track and chose a new track, for ex...

Casual Listener

Plan Premium Country Sweden Device Google Pixel 8 Operating System Android 16   My Question or Issue   When playing music on my Google Cast speakers and speaker groups, the playb...

Ivelina

Moderator

244 Views

5 replies

0 likes

  • 244 Views
  • 5 replies
  • 0 likes

Superuser Contribution Specific Podcast sorting wrong on Android Auto and web

PlanPremiumCountryGermanyDeviceS26 Ultra (newest updates)Operating SystemAndroid 16 My Question or IssueOne specific podcast I follow (Baywatch Berlin) is sorted wrong from old to new on Android Auto and Spotify web only.On the Desktop app and on my ...

Casual Listener

Plan Premium Country Germany Device S26 Ultra (newest updates) Operating System Android 16   My Question or Issue One specific podcast I follow (Baywatch Berlin) is sorted wrong from o...

Dessi

Moderator

180 Views

3 replies

0 likes

  • 180 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues when loading the app

PlanPremiumCountry Device: Samsung galaxy A32Operating System Android My Question or IssueAfter restarting my device every time I try to use the spotify app it won't load properly leaving me on a black screen till I un install and reinstall the app

Newbie

Plan Premium Country   Device: Samsung galaxy A32 Operating System  Android    My Question or Issue After restarting my device every time I try to use the spotify app it ...

Dessi

Moderator

124 Views

1 replies

0 likes

  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist order changed in Android Auto

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16) My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would show up on the Android Auto GUI in the order I selected on my phone: release dat...

Regular

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16)   My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would sh...

Thebookperson

Casual Listener

9200 Views

47 replies

10 likes

  • 9200 Views
  • 47 replies
  • 10 likes

Superuser Contribution Ticking noises on Spotify on new Samsung phone

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me mad. Please help. I don't have the problem on my exis...

Regular

I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me ...

jessy4paws

Regular

1620 Views

10 replies

0 likes

  • 1620 Views
  • 10 replies
  • 0 likes

Superuser Contribution Music Videos Appear Available But Wont Play

PlanPremium (Family Account Member)Country EnglandDeviceSamsung Galaxy s23 Ultra Operating SystemAndroid Version 14One UI 6.1 My Question or IssueAt first it took ages for me to get access to music videos: I am always quite late to receiving content ...

Casual Listener

Plan Premium (Family Account Member) Country  England Device Samsung Galaxy s23 Ultra  Operating System Android Version 14 One UI 6.1   My Question or Issue At first it took...

VladBusca

Music Fan

4005 Views

5 replies

0 likes

  • 4005 Views
  • 5 replies
  • 0 likes

"Mix","Shuffle","Repeat","Timer" disapper on Queue list

PlanPremiumCountryTaiwanDeviceGoogle Pixel 7 ProOperating SystemAndroid 16 My Question or IssueWhen using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' buttons at the bottom randomly disappear. I have to re-login or change the lang...

Casual Listener

Plan Premium Country Taiwan Device Google Pixel 7 Pro Operating System Android 16   My Question or Issue When using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' but...

HonkHongLiang

Casual Listener

138 Views

2 replies

0 likes

Andoid
Beta
Queue bug
  • 138 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

udance4ever

Music Fan

5890 Views

13 replies

5 likes

  • 5890 Views
  • 13 replies
  • 5 likes

Superuser Contribution Spotify blocks notification bar - no way to turn off

In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently?It's there even if I turn off all notifications for Spotify. I can hide it if I long press it, but it comes back with the next song. It'...

Casual Listener

In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently? It's there even if I turn off all notifications for Spotify. I can hide it if I lon...

djmindseye616

Regular

13167 Views

29 replies

9 likes

  • 13167 Views
  • 29 replies
  • 9 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Omga4000

Newbie

24588 Views

30 replies

0 likes

  • 24588 Views
  • 30 replies
  • 0 likes

Superuser Contribution Trouble Resizing New Android Widget

PlanPremiumCountryUnited Kingdom of Great Britain and Northern IrelandDeviceMotorola moto g53 (5G)Operating SystemAndroid 14, 1 March 2026 Google Play system update, 1 April 2026 Android security update.Spotify Version9.1.56.574 My Question or IssueH...

Casual Listener

Plan Premium Country United Kingdom of Great Britain and Northern Ireland Device Motorola moto g53 (5G) Operating System Android 14, 1 March 2026 Google Play system update, 1 April 2026 A...

TOG_2

Casual Listener

445 Views

4 replies

1 likes

Android
Android widget
Widget
  • 445 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Getting age restriction message only on fire tablet

PlanPremiumCountryUSADeviceFIRE TABLET 10, generation 13Operating SystemAndroid My Question or IssueI get the age restriction message when opening Spotify on my Fire tablet. I do not get this message on my android phone or my girlfriend’s iPad with m...

Casual Listener

  Plan Premium Country USA Device FIRE TABLET 10, generation 13 Operating System Android   My Question or Issue I get the age restriction message when opening Spotify on my Fire ...

Michael3003

Casual Listener

284 Views

5 replies

0 likes

  • 284 Views
  • 5 replies
  • 0 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

Yordan

Moderator

5658 Views

17 replies

7 likes

  • 5658 Views
  • 17 replies
  • 7 likes

Solved!!Superuser Contribution Spotify playback no longer showing up on my lock screen or notifications

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.

Visitor

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...

carlosvans

Newbie

8808 Views

9 replies

1 likes

  • 8808 Views
  • 9 replies
  • 1 likes

Superuser Contribution Play button don't work

I'm facing an issue with play button it is stuckPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I'm facing an issue with play button it is stuck Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windo...

DE4D_ANG3L

Casual Listener

4267 Views

5 replies

0 likes

  • 4267 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

Casual Listener

Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...

nast3

Visitor

53612 Views

132 replies

7 likes

artwork cover
avrcp
bluetooth
  • 53612 Views
  • 132 replies
  • 7 likes

Superuser Contribution All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...

Regular

Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...

vinylshrine

Music Fan

12826 Views

47 replies

14 likes

  • 12826 Views
  • 47 replies
  • 14 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

Visitor

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...

AlejaR

Moderator

54342 Views

12 replies

6 likes

  • 54342 Views
  • 12 replies
  • 6 likes

Volume SPIKES (and my world explodes!)

Plan : PremiumCountry USASpotify version: 8.5.50.916Device: Google Pixel2Operating System (Android 10)WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008.0) I have a MAJOR problem with the Volume Control of either Spotif...

Newbie

Plan : Premium Country USA Spotify version: 8.5.50.916 Device: Google Pixel2 Operating System (Android 10) WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008....

moonybaby1

Visitor

11927 Views

20 replies

15 likes

SAFETY HAZARD
  • 11927 Views
  • 20 replies
  • 15 likes

Superuser Contribution Spotify doesn't work on android

PlanPremiumCountryNetherlands deviceSamsung a54Operating SystemAndroidMy Question or IssueSpotify will open but say I'm offline or say i can't go to library because there is an issue. Can't update the app and removing and reinstall it doesn't work

Visitor

Plan Premium Country Netherlands  device Samsung a54 Operating System Android My Question or Issue Spotify will open but say I'm offline or say i can't go to library because there is an...

aabriscoe95

Casual Listener

116 Views

2 replies

0 likes

  • 116 Views
  • 2 replies
  • 0 likes