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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117722 Views

27 replies

4 likes

  • 117722 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

236978 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 236978 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

597670 Views

79 replies

3 likes

  • 597670 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490339 Views

581 replies

42 likes

Account
Free
  • 490339 Views
  • 581 replies
  • 42 likes

Superuser Contribution Cover arts for custom songs from local files don't work

   I'm making custom playlists with local files and on pc theres zero issues but whenever i try to throw these files to my phone it just straight up refuses to work. I have no idea why but cover arts just do not work half the time and if they start w...

Casual Listener

      I'm making custom playlists with local files and on pc theres zero issues but whenever i try to throw these files to my phone it just straight up refuses to work. I have no idea why but ...

Rodzyn1

Casual Listener

280 Views

6 replies

0 likes

  • 280 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto keeps disconnecting during Spotify playback

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine before.What I've already tried:Cleared Spotify cach...

Casual Listener

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine ...

maxbiaggi30

Visitor

990 Views

9 replies

0 likes

  • 990 Views
  • 9 replies
  • 0 likes

Superuser Contribution Unable to turn off listening activity on mobile

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean cache, log out and log in, delete the app and down...

Casual Listener

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean...

Qwertyqwerty2

Visitor

2713 Views

5 replies

0 likes

  • 2713 Views
  • 5 replies
  • 0 likes

Superuser Contribution UI stutter and scrolling lag on 120Hz display (Android)

Plan: Premium Country: USA Device: Tecno Spark 20 Pro+ Operating System: Android 14 Spotify Version: [Insert your exact Spotify app version number here] My Question or Issue: Hi everyone, I am experiencing severe UI scrolling lag and frame drops when...

Regular

Plan: Premium Country: USA Device: Tecno Spark 20 Pro+ Operating System: Android 14 Spotify Version: [Insert your exact Spotify app version number here] My Question or Issue: Hi everyone, I am experi...

Vasil

Moderator

398 Views

1 replies

0 likes

Android
App Experience
bug
Interface
performance
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pauses without input

My music pauses without my input with increasing frequency. I've logged in and out, cleared cache, cleared storage, restarted my device, listened offline to downloaded music, made sure it has all permissions, updated, uninstalled, restarted again, re...

Casual Listener

My music pauses without my input with increasing frequency. I've logged in and out, cleared cache, cleared storage, restarted my device, listened offline to downloaded music, made sure it has all per...

Iva

Moderator

119 Views

1 replies

1 likes

  • 119 Views
  • 1 replies
  • 1 likes

Superuser Contribution HyperOs Widget Bug: rewind / fast forward buttons missing for podcasts

Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...

Regular

Xiaomi Redmi 13 Hyper OS Spotify Premium  Germany    No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....

Bho_spot

Newbie

9309 Views

27 replies

2 likes

  • 9309 Views
  • 27 replies
  • 2 likes

Superuser Contribution Podcast changes after 3 hours

PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...

Newbie

Plan Premium Country UK   Device Samsung S22 Operating System     My Question or Issue   We like listening to a 12 hour podcast overnight like sleep sounds. It has to l...

Celiarandolph

Visitor

945 Views

3 replies

0 likes

  • 945 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic Skips and No Downloads

PlanPremiumCountryPhilippinesDeviceHuawei Nova 5TOperating SystemHUAWEIMy Question or Issue I have two ongoing situations in my Spotify App. 1. Whenever I'm listening to Music, when the next track is only a few seconds in, the audio randomly stops an...

Newbie

Plan Premium Country Philippines Device Huawei Nova 5T Operating System HUAWEI My Question or Issue   I have two ongoing situations in my Spotify App.   1. Whenever I'm listenin...

Vasil

Moderator

111 Views

1 replies

0 likes

  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific podcast won't download on one device

PlanPremiumCountryUnited KingdomDevicePixel 10Operating SystemAndroid (GOS)My Question or IssueOne specific podcast will not download or play on just my phone (Night Vale being the one in question). Whenever I go to play or download it, it looks like...

Casual Listener

Plan Premium Country United Kingdom Device Pixel 10 Operating System Android (GOS) My Question or Issue One specific podcast will not download or play on just my phone (Night Vale being the ...

ruberine

Casual Listener

82 Views

2 replies

0 likes

  • 82 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Critical Bug] Spotify being killed in background

PlanPremiumCountryBrasilDevice Samsung M15 5GOperating SystemAndroid 16 / One UI CoreMy Question or Issue ​Hi everyone, ​I’m reaching out because I’m facing a persistent and extremely frustrating issue with Spotify on my Samsung Galaxy M15 5G running...

Regular

Plan Premium Country Brasil Device  Samsung M15 5G Operating System Android 16 / One UI Core My Question or Issue   ​Hi everyone,   ​I’m reaching out because I’m facing a p...

Vasil

Moderator

3456 Views

6 replies

0 likes

  • 3456 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

Tac0s1k

Visitor

41563 Views

40 replies

3 likes

  • 41563 Views
  • 40 replies
  • 3 likes

Solved!!Superuser Contribution Audio skipping / glitching / stuttering / popping on Android

Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This skipping just started happening about a month ago and I am about to...

Regular

Related thread here.    Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This...

splookie

Newbie

10855 Views

19 replies

0 likes

Android
bluetooth
glitching
popping
skipping
stuttering
  • 10855 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Discover page issue on Android app 9.1.68.1888

PlanPremiumCountryUKDeviceGoogle Pixel 9Operating SystemAndroid 17 My Question or IssueFor several weeks I have had duplicated rows of albums on the Discover page where there should be different 'Similar to' lists. I have attached a screenshot of thi...

Regular

Plan Premium Country UK Device Google Pixel 9 Operating System Android 17   My Question or Issue For several weeks I have had duplicated rows of albums on the Discover page where there...

elliottp

Regular

174 Views

2 replies

0 likes

  • 174 Views
  • 2 replies
  • 0 likes

[Beta Bug] Android app crashes on beta version 9.1.72.697

PlanPremiumCountryIsraelDeviceSamsung Galaxy 23 feOperating SystemOne ui 8.5My IssueThe spotify app crashes on start, the bug doesn't happen in public version

Newbie

Plan Premium Country Israel Device Samsung Galaxy 23 fe Operating System One ui 8.5 My Issue The spotify app crashes on start, the bug doesn't happen in public version

CryticalAce

Spotify Star

183 Views

1 replies

0 likes

  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution The video quality of concerts in phone app

PlanPremiumCountryFinlandDeviceOne Plus Nord CE 3 LiteOperating SystemOxygen OS 15Spotify app. v 9.1.68.1888My Question or IssueWhy HD quality concerts (e.g. Olivia Rodrigo, Billions Club) are shown with only 240p quality on phones? My measured WiFi ...

Gig Goer

Plan Premium Country Finland Device One Plus Nord CE 3 Lite Operating System Oxygen OS 15 Spotify app. v 9.1.68.1888 My Question or Issue Why HD quality concerts (e.g. Olivia Rodrigo, Billi...

Novy

Moderator

75 Views

1 replies

0 likes

  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I make my background color the same as my profile picture on Spotify android?

How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors are the same as my picture though...

Casual Listener

How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors ...

Banshe

Visitor

49734 Views

12 replies

4 likes

  • 49734 Views
  • 12 replies
  • 4 likes

Solved!!Superuser Contribution Lyrics translation

I have known recently that there are translations of the lyrics and i wanna know what can i do to do that.And i guess this isnt available in windows at the moment but in android how do u do it?

Newbie

I have known recently that there are translations of the lyrics and i wanna know what can i do to do that. And i guess this isnt available in windows at the moment but in android how do u do it?

fanzli

Newbie

145145 Views

39 replies

9 likes

  • 145145 Views
  • 39 replies
  • 9 likes

Superuser Contribution Discover weekly playlist is blank out of nowhere

PlanPremiumCountryNetherlands DeviceSamsung Galaxy S24 UltraOperating SystemAndroid 16 My Question or IssueI just opened the Spotify app and wanted to change the genre of my discover weekly, but it gave me an error. When I left the screen to re-open ...

Casual Listener

Plan Premium Country Netherlands  Device Samsung Galaxy S24 Ultra Operating System Android 16   My Question or Issue I just opened the Spotify app and wanted to change the genre o...

raven11229

Casual Listener

117 Views

2 replies

0 likes

  • 117 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback pauses just before the song ends

Plan Premium - Family Country United Kingdom Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5 My Question or Issue I'm aware this issue has been marked as resolved as of app version 9.1.36, but I'm on version 9.1.58 and the issue is persisting...

Casual Listener

Plan Premium - Family Country United Kingdom  Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5   My Question or Issue I'm aware this issue has been marked as reso...

deadapunk

Casual Listener

886 Views

11 replies

2 likes

Music pausing
playback
Playback stops
  • 886 Views
  • 11 replies
  • 2 likes

Severe Android App UI Lag at 120Hz (SDUI Bottleneck) - Standard Troubleshooting Exhausted

PlanPremiumCountryUSADeviceTecno Spark 20 Pro+Operating SystemAndroid 14My Question or IssueHello Spotify Team,I am raising a critical performance defect regarding severe UI scrolling lag, frame drops, and Canvas stuttering on the Android app, specif...

Regular

Plan Premium Country USA Device Tecno Spark 20 Pro+ Operating System Android 14 My Question or Issue Hello Spotify Team, I am raising a critical performance defect regarding severe UI scrol...

197 Views

0 replies

0 likes

Android
App & Features
bug
critical bug
performance
UI
  • 197 Views
  • 0 replies
  • 0 likes