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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4128 Views

0 replies

6 likes

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Superuser Contribution The Spotify app could seriously be better

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think of is to just make the app more inconvenient and les...

Newbie

I use an android and the amount of seemingly obvious features that make no sense being removed are being removed. Why is it not possible to see entire albums while free? The ONLY reason i can think o...

EthanAdams550

Visitor

18435 Views

17 replies

24 likes

  • 18435 Views
  • 17 replies
  • 24 likes

Superuser Contribution Cant view all songs in my library as a list

PlanPremiumCountryUkDeviceGalaxy note 9Operating SystemAndroid pie My Question or IssueI can no longer view all the songs in my library as a list so i can now no longer automatically download every song i add to my library by having the download swit...

Newbie

Plan Premium Country Uk Device Galaxy note 9 Operating System Android pie   My Question or Issue I can no longer view all the songs in my library as a list so i can now no longer autom...

teehoff

Newbie

33512 Views

28 replies

11 likes

  • 33512 Views
  • 28 replies
  • 11 likes

Superuser Contribution New Samsung not playing my spotify only

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just bought a brand new Samsung Galaxy S24FE and everything else with sound is working fine...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...

Maria

Moderator

117 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Plus button missing in lock screen

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I...

Casual Listener

I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...

Joan

Moderator

3005 Views

11 replies

2 likes

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Superuser Contribution In podcast "Your Episodes", it does not always removed played episodes.

In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop).If you select "After playing", it immediately removes all played e...

Regular

In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop). If you se...

Yordan

Moderator

504 Views

3 replies

0 likes

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Solved!!Superuser Contribution Smart shuffle does not create a new mix/shuffle order

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime it is turned off and on, smart shuffle queues the ...

Visitor

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime...

thebaguetteboi

Casual Listener

55181 Views

148 replies

43 likes

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  • 148 replies
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Superuser Contribution How do you report or fix wrong lyrics?

PlanPremium DuoCountryColombiaDeviceHuawei Y9 2019Operating SystemAndroid 9 My Question or IssueI have recently moved to Premium, and something I have liked is the synced lyrics option. But I cannot help but notice that there are some songs that eith...

Newbie

Plan Premium Duo Country Colombia Device Huawei Y9 2019 Operating System Android 9   My Question or Issue I have recently moved to Premium, and something I have liked is the synced lyr...

gtxyu4u20psfrbc8igwb

Newbie

47736 Views

35 replies

25 likes

Wrong Lyrics
  • 47736 Views
  • 35 replies
  • 25 likes

STOP Spotify from opening automatically in car already!

PlanPremiumCountryCalifornia DeviceSamsung S22 My Question or IssueI've been trying to get Spotify to stop automatically opening in my car every time I start it for the better part of a year now. I've read and tried EVERY possibly fix and nothing has...

Casual Listener

Plan Premium Country California  Device Samsung S22   My Question or Issue I've been trying to get Spotify to stop automatically opening in my car every time I start it for the bet...

Anya_Hane

Casual Listener

10307 Views

12 replies

6 likes

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  • 12 replies
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Solved!!Superuser Contribution Samsung Dolby Atmos not working

PlanPremiumCountrySpainDeviceSamsung Galaxy A34 5GOperating SystemAndroid 14, OneUI 6.1 My Question or IssueHey! So, basically, for the last couple weeks, Dolby Atmos on my device is not making any effect at all when playing music from Spotify. I tho...

Regular

Plan Premium Country Spain Device Samsung Galaxy A34 5G Operating System Android 14, OneUI 6.1   My Question or Issue Hey! So, basically, for the last couple weeks, Dolby Atmos on my d...

andzas

Regular

3118 Views

14 replies

5 likes

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Superuser Contribution Samsung's Modes and Routines integration not working with Spotify anymore

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but the song doesn't play. I need to directly open the Spotif...

Casual Listener

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but th...

Kevinhrg

Newbie

2482 Views

4 replies

2 likes

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Superuser Contribution Spotify se me silencia, pero no se pausa

PlanPremiumCountryArgentinaDeviceMotorola Moto e5 playOperating System Android Oreo (8.1.0) My Question or IssueHola, mí nombre es Tomás, y soy nuevo escribiendo aquí. Vengo acá por qué tengo un problema con mí spotify (premium) en mí celular Motorol...

Visitor

Plan Premium Country Argentina Device Motorola Moto e5 play Operating System  Android Oreo (8.1.0)   My Question or Issue Hola, mí nombre es Tomás, y soy nuevo escribiendo aq...

Imgeorge_

Casual Listener

8576 Views

17 replies

4 likes

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Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

liya2025

Music Fan

1485 Views

4 replies

1 likes

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Superuser Contribution Add audiobook chapter to queue

PlanPremiumCountryUKDeviceAndroidOperating SystemOxygen OS 13.1 I always thought it would be good to be able to add a whole audiobook to a playlist so that you could just hit 'clear queue' to return to your previous listening. However, adding single ...

Gig Goer

Plan Premium Country UK Device Android Operating System Oxygen OS 13.1   I always thought it would be good to be able to add a whole audiobook to a playlist so that you could just hit '...

Interrobang

Music Fan

2423 Views

21 replies

8 likes

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Spotify not working on Lenovo laptop.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Spotify app is visible and my library is present but it will not play on my Lenovo laptop...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The Spo...

Billy-J

Spotify Star

101 Views

1 replies

0 likes

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Solved!!Superuser Contribution "Your Episodes" broken 15s skip on Android Auto

PlanPremiumCountryUSADevicePixel 8a & Android Auto (Toyota)Operating SystemAndroid 14 Recently, Spotify's Android Auto controls broke for podcasts, but only for "Your Episodes" playlist. 15s skip forward and backward were replaced with skip ahead and...

Gig Goer

Plan Premium Country USA Device Pixel 8a & Android Auto (Toyota) Operating System Android 14   Recently, Spotify's Android Auto controls broke for podcasts, but only for "Your Episo...

user29182

Casual Listener

14762 Views

90 replies

53 likes

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The New UI for the Playing Screen Needs Improvement

Device: Sony TVOS: Android TVFebruary 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issues with navigation and readability that were not there in the pr...

Casual Listener

Device: Sony TV OS: Android TV February 18, 2025   There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issu...

tanmay2705

Newbie

1054 Views

1 replies

3 likes

"Now Playing"
Interface
UI
UX
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Superuser Contribution HyperOs Widget Bug: rewind / fast forward buttons missing for podcasts

Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...

Regular

Xiaomi Redmi 13 Hyper OS Spotify Premium  Germany    No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....

Joan

Moderator

2440 Views

13 replies

1 likes

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  • 1 likes

Solved!!Superuser Contribution [Android Tablet] spotify beta closes itself after the fullscreen player is dismissed and more

Spotify Beta 9.0.68.129PlanPremiumCountryMaldivesDeviceGalaxy Tab S9+SM-X810Operating SystemAndroid 15Google Play System Update July 1 2025 My IssueConditionsFullscreen now–playing preview is closedThe app is reopened after being suspended (recent ap...

Casual Listener

Spotify Beta 9.0.68.129 Plan Premium Country Maldives Device Galaxy Tab S9+ SM-X810 Operating System Android 15 Google Play System Update July 1 2025     My Issue Conditi...

Zainasaurr

Casual Listener

224 Views

2 replies

0 likes

Android
Android 15
Beta
Galaxy
Galaxy Tab S9 Plus
Samsung
tablet
  • 224 Views
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Solved!! Free version APP is just Unusable

Hi, Having read the forums, I can't believe that I cannot listen to a specific song on my playlist on my Android phone. Shuffle Play doesn't even play the song I've selected! So I can either play a random song... which then plays another random song,...

Casual Listener

Hi,   Having read the forums, I can't believe that I cannot listen to a specific song on my playlist on my Android phone. Shuffle Play doesn't even play the song I've selected! So I can e...

Superhawk148

Newbie

7028 Views

6 replies

6 likes

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  • 6 replies
  • 6 likes

Superuser Contribution Spotify Connect or Google Cast with Android TV stops playing randomly

PlanFreeCountryUnited Kingdom DeviceMoto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7)Operating SystemSee above My Question or IssueWhen using Spotify Connect or Google Cast to the TV. After a few songs the music will just ...

Music Fan

  Plan Free Country United Kingdom   Device Moto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7) Operating System See above   My Question or Issue ...

Grakky

Music Fan

2198 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes