Sound Capsule not updating on mobile.

[Smit02]

Plan

Premium

Country

India

Device

Samsung S24 FE

Operating System

Android 16

My Question or Issue

My Sound Capsule has not updated for the past two days, even though I’ve been actively listening to music.

I already reinstalled the Spotify app, but the issue remains. I’m also concerned about whether my listening activity from these days is still being recorded and will eventually be reflected in my Sound Capsule/Listening Stats.

Could you please check if there is an issue with my account’s listening statistics and confirm whether my recent listening history is being recorded correctly?

Thank you.

[Pratham17]

I am also facing the same issue my sound capsule was last updated on 14th August 2026 and till today it is not updated but if you will check your recently played section it will show the song that you have played in these two days, but apart from that I am facing another issue related to my home page in Spotify, Everything except my own created playlist has disappeared (daily mixes, etc) only my own playlists are visible and I tried to fix it by reinstalling the app, clearing the data, log out then log in and restarted my phone also but nothing worked and my home page of Spotify is blank only my playlists are visible. I don't know what exactly the issue is.......

So please help me fix this problem 

[Yordan]

Hey folks,

Welcome to the Spotify Community.

Note that Your Sound Capsule and Listening Stats are separate features - the former should generally update daily whereas the latter updates weekly. Could you confirm which one you are referring to exactly? A screenshot of how things look on your end would be greatly appreciated.

Something else to keep in mind is that listening to content offline without going back online can result in the data not being reflected in your activity. The same goes for other features that have an impact on your recommendations such as "Private Session" and "Exclude from taste profile".

@Pratham17, regarding the other issue you mentioned: we're currently investigating reports where certain sections of the app take a long time to load in this thread. As this sounds similar to what you're experiencing I'd recommend checking it out, but in case you meant something else, feel free to start a new thread in the relevant board as to keep this one focused on Your Sound Capsule / Listening Stats not updating.

Cheers 🤘

[Smit02]

Hi Yordan, thanks for getting back to me!

I’m referring specifically to Sound Capsule. I understand that the data normally updates around 05:30 the following day — for example, the 13 August data should appear on 14 August at 05:30.

The issue is that my Sound Capsule remained at the same data/minutes on Friday, Saturday and Sunday, so it seems the updates for Saturday and Sunday were missed. Today (17 August), it finally updated and is now showing data up to 15 August at 05:30.

So it looks like the feature has started updating again, but it is currently running behind.

Could you please confirm whether the listening activity from 16 August and the days that haven't appeared yet is still being recorded and will eventually be reflected in Sound Capsule?

I’ve attached screenshots showing the update dates for reference.

 

Thank you!

[OscarDC]

Hey @Smit02,

Thank you for keeping in contact.

The fact that the app is now showing more updated data may indicate that it should be working fine soon. In the meantime, we'd recommend double-checking whether you're listening Offline (or in airplane mode), whether the playlist is excluded from your taste profile, or whether you have the Private Session feature active while listening to your music, to prevent this from happening going forward.

Lastly, since the app seems to be slowly updating the info, it should register the listening activity from the past days and reflect it eventually, but we can't assure you exactly when, or whether this will happen since we can't check that type of info from the Community.

Hope this helps. If anything else comes up, the Community is just a post away.

[Smit02]

Thanks for the clarification, OscarDC! That makes sense.

I’ll keep an eye on it over the next few days and make sure I’m not listening offline, using Private Session, or playing excluded playlists.

Hopefully the missing listening activity catches up as the data continues to update.

I really appreciate you taking the time to look into this and explain it! 🙏