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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just bought a brand new Samsung Galaxy S24FE and everything else with sound is working fine...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just ...
Moderator
177 Views
1 replies
0 likes
My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...
My Question: I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed t...
Visitor
1166 Views
8 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Spotify app is visible and my library is present but it will not play on my Lenovo laptop...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The Spo...
Spotify Star
132 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 8aOperating SystemAndroid 16 My Question or IssueWhen listening to podcasts, the app is skipping to a different episode before the end. The amount of time varies for podcast, but it's normally 1-3 minutes. The a...
Plan Premium Country UK Device Google Pixel 8a Operating System Android 16 My Question or Issue When listening to podcasts, the app is skipping to a different episode be...
Moderator
1254 Views
5 replies
0 likes
PlanFreeCountryUnited statesDeviceAlcatel, late 2017Operating SystemAndroid 7.0 (not sure, but I think this is the right information) My Question or IssueSince the last update, everytime I try to turn on the sleep timer it shuts the whole app down. I...
Plan Free Country United states Device Alcatel, late 2017 Operating System Android 7.0 (not sure, but I think this is the right information) My Question or Issue Since the last updat...
Moderator
761 Views
7 replies
0 likes
PlanPremiumCountryNLDeviceTested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or IssueMany music albums consist of songs that span multiple tracks. When usings Spotify on an external device, Spotify inserts...
Plan Premium Country NL Device Tested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or Issue Many music albums consist of songs that span mul...
Newbie
1119 Views
4 replies
2 likes
Hello,I can no longer connect my Suunto 7 watch to Spotify.I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating. Plan Premium Country France Device Honor Magic 4 Pro ...
Hello, I can no longer connect my Suunto 7 watch to Spotify. I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating...
Visitor
5156 Views
48 replies
3 likes
I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The notifications toolbar is now split into two categorie...
I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The no...
Casual Listener
1153 Views
4 replies
0 likes
Spotify Beta 9.0.68.129PlanPremiumCountryMaldivesDeviceGalaxy Tab S9+SM-X810Operating SystemAndroid 15Google Play System Update July 1 2025 My IssueConditionsFullscreen now–playing preview is closedThe app is reopened after being suspended (recent ap...
Spotify Beta 9.0.68.129 Plan Premium Country Maldives Device Galaxy Tab S9+ SM-X810 Operating System Android 15 Google Play System Update July 1 2025 My Issue Conditi...
Casual Listener
313 Views
2 replies
0 likes
PlanFree/PremiumDeviceSamsung Galaxy Watch 8 Ultra Operating SystemOne UI 8.0 (Wear OS 6.0) My Question or IssueJust upgraded from my older Watch 4 to a Watch 8 Classic. Before with Spotify no matter where I was playing my music via Bluetooth or even...
Plan Free/Premium Device Samsung Galaxy Watch 8 Ultra Operating System One UI 8.0 (Wear OS 6.0) My Question or Issue Just upgraded from my older Watch 4 to a Watch 8 Classic. ...
Newbie
4471 Views
32 replies
10 likes
When I open a concert listing on Spotify, the top part of the screen loads normally. However, as soon as I scroll down to the section with the map, the app crashes.I am using Spotify version 9.0.62.622 on a Samsung Galaxy S24+ (Android).I have alread...
When I open a concert listing on Spotify, the top part of the screen loads normally. However, as soon as I scroll down to the section with the map, the app crashes. I am using Spotify version 9.0.62...
Moderator
179 Views
1 replies
1 likes
My Spotify keeps pausing songs. I reinstalled, logged in newly and tried everything but nothing helps. Please fix this..
My Spotify keeps pausing songs. I reinstalled, logged in newly and tried everything but nothing helps. Please fix this..
Moderator
138 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceNothing 3a PRO + HIDIZS ST2 pro NebulaOperating SystemAndroid 15 My Question or IssueWhen I'm listening to music, as soon as my screen goes to standby my headset is shutting down. It's happening only with Spotify, I have...
Plan Premium Country France Device Nothing 3a PRO + HIDIZS ST2 pro Nebula Operating System Android 15 My Question or Issue When I'm listening to music, as soon as my screen goes to s...
Moderator
260 Views
3 replies
0 likes
PlanPremiumCountryUnited Kingdom DevicePixel 6aOperating SystemAndroid 16 My Question or Issue Hello all. Per the title - I and another member of my family subscription can't edit the order of tracks in our Playlists. This worked fine until yesterday...
Plan Premium Country United Kingdom Device Pixel 6a Operating System Android 16 My Question or Issue Hello all. Per the title - I and another member of my...
Newbie
1453 Views
18 replies
2 likes
When viewing an album and you tap on the artist name (either at the top of the screen above the tracklist or at the bottom below the tracklist), it no longer sends you directly to the artist profile like it used to. Instead you're sent to a search re...
When viewing an album and you tap on the artist name (either at the top of the screen above the tracklist or at the bottom below the tracklist), it no longer sends you directly to the artist profile ...
Casual Listener
348 Views
2 replies
2 likes
PlanPremiumCountryUnited statesDeviceSamsung s22Operating SystemAndroid My Question or IssueWhen I swipe to add a song to queue from a playlist or search it adds it to the end of queue (how it has normally and always been for me), when I go to an art...
Plan Premium Country United states Device Samsung s22 Operating System Android My Question or Issue When I swipe to add a song to queue from a playlist or search it adds it to the en...
Newbie
1152 Views
9 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung A16 5G Operating SystemAndroid 14ONEUI 7.0 My Question or Issuenotification popped up saying Spotify is "downloading 18 out of 45 (52% complete)" and shows a progress bar. It's been downloading for more than 2 hour...
Plan Premium Country USA Device Samsung A16 5G Operating System Android 14 ONEUI 7.0 My Question or Issue notification popped up saying Spotify is "downl...
Spotify Star
258 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePOCO X5 Pro 5G My Question or IssueAfter updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause/play, next and previous song buttons are 1/3 from the bottom of the scr...
Plan Premium Country Poland Device POCO X5 Pro 5G My Question or Issue After updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause...
Casual Listener
253 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)TabletOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12 My Question or IssueRecently whenever I "like" a song on my tablet it triggers a pop up from the bo...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 12 My Questi...
Moderator
262 Views
3 replies
0 likes
basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add stuff to my queue again because i dont use my liked...
basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add ...
Spotify Star
601 Views
1 replies
0 likes
