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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193652 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193652 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534812 Views

78 replies

3 likes

  • 534812 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437858 Views

565 replies

37 likes

Account
Free
  • 437858 Views
  • 565 replies
  • 37 likes

Solved!! remove jump back in

Operating SystemAndroid phoneMy Question or IssueHi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there?it annoys me that it takes up the second row on the main pag...

Music Fan

Operating System Android phone My Question or Issue Hi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there? i...

Siracides

Newbie

12703 Views

2 replies

12 likes

  • 12703 Views
  • 2 replies
  • 12 likes

Received ‘app outdated’ email – do I need to update Spotify v8.9.38.494?

PlanFreeCountryUSDeviceOld PixelOperating SystemAndroid 12 My Question or IssueHi everyone,I recently received an email from Spotify stating that my app version is outdated and will soon require an update, with a note that login may no longer be supp...

Casual Listener

Plan Free Country US Device Old Pixel Operating System Android 12   My Question or Issue Hi everyone, I recently received an email from Spotify stating that my app version is outdated...

hannyt

Casual Listener

693 Views

4 replies

0 likes

Discussion
Question
  • 693 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sapchat Sharing missing link

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroid 16 My Question or IssueRecently sharing to Snapchat with an animated background causes the link to be lost. If you try and share a track to Snapchat, the animated background is displayed a...

Regular

Plan Premium Country USA Device Pixel 9 pro Operating System Android 16   My Question or Issue Recently sharing to Snapchat with an animated background causes the link to be lost. If y...

OscarDC

Moderator

165 Views

1 replies

0 likes

  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify kids availability in Belgium?

Dear,I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least.Is there an ETA as to when it will be available? Kind regards,Joey

Casual Listener

Dear, I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least. Is there an ETA as to when it will ...

Alimater

Newbie

4203 Views

12 replies

4 likes

  • 4203 Views
  • 12 replies
  • 4 likes

Interference when locked phone

PlanPremiumCountryUruguayDeviceXiaomi redmi 14Operating SystemAndroid 16. HyperOS 3.0.5.0 My Question or IssueMy phone updated to HyperOS 3050, and now when I lock it, I experience interference and the audio seems to cut out. If the screen is on, the...

Casual Listener

  Plan Premium Country Uruguay Device Xiaomi redmi 14 Operating System Android 16. HyperOS 3.0.5.0   My Question or Issue My phone updated to HyperOS 3050, and now when I lock it...

Bruneitor

Casual Listener

179 Views

3 replies

0 likes

  • 179 Views
  • 3 replies
  • 0 likes

Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

OscarDC

Moderator

2168 Views

6 replies

1 likes

  • 2168 Views
  • 6 replies
  • 1 likes

Superuser Contribution Repetative advertisements and shuffle function.

PlanFree, have used premium for yearsCountryNetherlandsDeviceSamsung galaxy S24 / Windows 11 Operating System Android 16 and windows 11 My Question or IssueThe shuffle function doesn't seem to work, it plays my liked songs in the same order everytime...

Regular

  Plan Free, have used premium for years Country Netherlands Device Samsung galaxy S24 / Windows 11  Operating System  Android 16 and windows 11   My Question or Issue ...

10323

Regular

2233 Views

13 replies

0 likes

  • 2233 Views
  • 13 replies
  • 0 likes

Superuser Contribution Android Auto - Volume too low & sound quality bad while driving

I have a pretty good Canton sound system in my Skoda Superb. While I'm in park position, and listening to songs via Spotify (Android Auto), the volume (set to 20%) is very loud, very good quality, full bass and so on. If I then start driving, I need ...

Regular

I have a pretty good Canton sound system in my Skoda Superb. While I'm in park position, and listening to songs via Spotify (Android Auto), the volume (set to 20%) is very loud, very good quality, fu...

Joan

Moderator

544 Views

3 replies

1 likes

Andoird Auto
Android
android auto
Android Auto.
bug
Car
sound level
too low
volume
  • 544 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

fersnow10

Casual Listener

6514 Views

40 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 6514 Views
  • 40 replies
  • 5 likes

Superuser Contribution Listening offline

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy A42 5G)Operating System(Android) My Question or IssueThe app says that I can't activate the mobile download on my mobile because this in not possible device, how do I fix this?

Visitor

Plan Premium Country The Netherlands Device (Samsung Galaxy A42 5G) Operating System (Android)   My Question or Issue The app says that I can't activate the mobile download on my mobil...

AlejaR

Moderator

303 Views

1 replies

0 likes

Other
Premium
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album release dates removed from the app 9.1.32.2083

17th March update 9.1.32.2083. The album release date information has been removed from the app. Why?

Gig Goer

17th March update 9.1.32.2083.    The album release date information has been removed from the app.   Why? 

AlejaR

Moderator

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy S9 Spotify Triple-Click Issue with Wired Headphones

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...

Gig Goer

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10  Spotify version 9.0.46.496   My Qu...

cian2199

Gig Goer

1075 Views

8 replies

0 likes

  • 1075 Views
  • 8 replies
  • 0 likes

Superuser Contribution New Phone - Spofity is skipping, starting itself and unpausing constantly

PlanPremium DuoCountryUK DeviceSamsung Galaxy S24 My Question or IssueNew Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerous times, restarted the device, cleared all caches etc. uninstalled on old devic...

Visitor

Plan Premium Duo Country UK   Device Samsung Galaxy S24   My Question or Issue New Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerou...

AlejaR

Moderator

137 Views

1 replies

0 likes

  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot select popular songs from Artist's page

PlanFree/PremiumCountryCanadaDeviceGalaxy S23, but also applies to all Android devices I've tested.Operating SystemAndroid 16, but also applies to all Android versions I've tested. My Question or Issue After closing the app, you're unable to select a...

Regular

Plan Free/Premium Country Canada Device Galaxy S23, but also applies to all Android devices I've tested. Operating System Android 16, but also applies to all Android versions I've tested....

John061

Regular

853 Views

10 replies

1 likes

  • 853 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

tr1663r

Newbie

35466 Views

39 replies

3 likes

  • 35466 Views
  • 39 replies
  • 3 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Regular

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

Kayvb

Newbie

4533 Views

5 replies

0 likes

  • 4533 Views
  • 5 replies
  • 0 likes

Solved!! Endless searching for devices on the local network

Could you tell me how to stop this notification from appearing every time I open the app?  

Music Fan

Could you tell me how to stop this notification from appearing every time I open the app?   

Dmitry_S

Music Fan

155 Views

1 replies

0 likes

  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out if the screen sleeps while using hearing aids (no battery opt.)

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16 My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric li hearing aids, the sound cuts out if the screen goes to black. This is a new pro...

Casual Listener

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric...

AlejaR

Moderator

247 Views

4 replies

0 likes

  • 247 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

Banana452

Regular

3511 Views

11 replies

3 likes

  • 3511 Views
  • 11 replies
  • 3 likes