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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110334 Views

26 replies

3 likes

  • 110334 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222183 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222183 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578815 Views

79 replies

3 likes

  • 578815 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476854 Views

577 replies

40 likes

Account
Free
  • 476854 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Getting age restriction message only on fire tablet

PlanPremiumCountryUSADeviceFIRE TABLET 10, generation 13Operating SystemAndroid My Question or IssueI get the age restriction message when opening Spotify on my Fire tablet. I do not get this message on my android phone or my girlfriend’s iPad with m...

Casual Listener

  Plan Premium Country USA Device FIRE TABLET 10, generation 13 Operating System Android   My Question or Issue I get the age restriction message when opening Spotify on my Fire ...

Michael3003

Casual Listener

287 Views

5 replies

0 likes

  • 287 Views
  • 5 replies
  • 0 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

Yordan

Moderator

5688 Views

17 replies

7 likes

  • 5688 Views
  • 17 replies
  • 7 likes

Solved!!Superuser Contribution Spotify playback no longer showing up on my lock screen or notifications

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.

Visitor

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...

carlosvans

Newbie

8870 Views

9 replies

1 likes

  • 8870 Views
  • 9 replies
  • 1 likes

Superuser Contribution Play button don't work

I'm facing an issue with play button it is stuckPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I'm facing an issue with play button it is stuck Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windo...

DE4D_ANG3L

Casual Listener

4276 Views

5 replies

0 likes

  • 4276 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

Casual Listener

Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...

nast3

Visitor

53856 Views

132 replies

7 likes

artwork cover
avrcp
bluetooth
  • 53856 Views
  • 132 replies
  • 7 likes

Superuser Contribution All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...

Regular

Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...

vinylshrine

Music Fan

12882 Views

47 replies

14 likes

  • 12882 Views
  • 47 replies
  • 14 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

Visitor

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...

AlejaR

Moderator

55565 Views

12 replies

6 likes

  • 55565 Views
  • 12 replies
  • 6 likes

Volume SPIKES (and my world explodes!)

Plan : PremiumCountry USASpotify version: 8.5.50.916Device: Google Pixel2Operating System (Android 10)WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008.0) I have a MAJOR problem with the Volume Control of either Spotif...

Newbie

Plan : Premium Country USA Spotify version: 8.5.50.916 Device: Google Pixel2 Operating System (Android 10) WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008....

moonybaby1

Visitor

11938 Views

20 replies

15 likes

SAFETY HAZARD
  • 11938 Views
  • 20 replies
  • 15 likes

Superuser Contribution Spotify doesn't work on android

PlanPremiumCountryNetherlands deviceSamsung a54Operating SystemAndroidMy Question or IssueSpotify will open but say I'm offline or say i can't go to library because there is an issue. Can't update the app and removing and reinstall it doesn't work

Visitor

Plan Premium Country Netherlands  device Samsung a54 Operating System Android My Question or Issue Spotify will open but say I'm offline or say i can't go to library because there is an...

aabriscoe95

Casual Listener

123 Views

2 replies

0 likes

  • 123 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Jumps back in time when I continue the shuffle the next day

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone.The next day when I get to work, I hit play again to continue where I left off.However, I find that it has jumped back a few dozen songs,...

Casual Listener

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone. The next day when I get to work, I hit play again to continue where I left off. How...

Yordan

Moderator

1922 Views

9 replies

2 likes

  • 1922 Views
  • 9 replies
  • 2 likes

Superuser Contribution Music pauses when you click the 3 bars, minimize button or back button on Samsung galaxy s24 ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S24 UltraOperating SystemAndroid 16When clicking the:3 vertical barsCircle button (minimize button)Left arrow (back button)While playing music within Spotify, the music just pauses and stops playing music. I h...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S24 Ultra Operating System Android 16 When clicking the: 3 vertical bars Circle button (minimize button) Left arrow (back button) While playi...

AndySaunders

Newbie

411 Views

9 replies

1 likes

"Music"
pausing issues
Shitty UI 2.0
  • 411 Views
  • 9 replies
  • 1 likes

Solved!! How to hide "Recommended Songs" for personal playlists?

Hi.How do I hide the "Recommended Songs" tab below playlists I created myself?Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there are songs listed that I did not specifically add mysel...

Casual Listener

Hi. How do I hide the "Recommended Songs" tab below playlists I created myself? Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there...

Timo1233

Visitor

4758 Views

5 replies

2 likes

  • 4758 Views
  • 5 replies
  • 2 likes

Superuser Contribution Shuffle keeps turning itself off

PlanPremiumCountryUSADeviceOnePlus N20Operating SystemAndroid 12 My Question or IssueWhenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle turns itself off and I have to turn it back on manually. It also sometimes (...

Roadie

Plan Premium Country USA Device OnePlus N20 Operating System Android 12   My Question or Issue Whenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle ...

moonie907

Newbie

12641 Views

21 replies

1 likes

  • 12641 Views
  • 21 replies
  • 1 likes

Superuser Contribution Play a playlist instead of queue

PlanPremiumCountryUSDeviceMoto GOperating SystemAndroid My Question or IssueDo I understand correctly that, on mobile, if I want to play a playlist while I have something in the queue, I either have to add every song in the playlist manually or delet...

Newbie

Plan Premium Country US Device Moto G Operating System Android   My Question or Issue Do I understand correctly that, on mobile, if I want to play a playlist while I have something in ...

36749318

Newbie

1927 Views

3 replies

0 likes

  • 1927 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify connections" notification

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation.All I get ony phone is a notification saying "Spotify connections"... No other details, tapping it does...

Music Fan

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation. All I get ony phone is a notification saying "Spot...

Ozimodo

Casual Listener

27677 Views

10 replies

0 likes

  • 27677 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Critical Bug] Spotify being killed in background

PlanPremiumCountryBrasilDevice Samsung M15 5GOperating SystemAndroid 16 / One UI CoreMy Question or Issue ​Hi everyone, ​I’m reaching out because I’m facing a persistent and extremely frustrating issue with Spotify on my Samsung Galaxy M15 5G running...

Regular

Plan Premium Country Brasil Device  Samsung M15 5G Operating System Android 16 / One UI Core My Question or Issue   ​Hi everyone,   ​I’m reaching out because I’m facing a p...

Stephanwright

Newbie

2460 Views

2 replies

0 likes

  • 2460 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android widget not working on 3rd party launchers

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1 My Question or Issue The new 4*2 widget with album suggestions isn't showing any album art. Was ok up until yesterday.

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1   My Question or Issue The new 4*2 widget with album suggestions isn't showing any album a...

Kabbie

Visitor

29826 Views

85 replies

20 likes

  • 29826 Views
  • 85 replies
  • 20 likes

Superuser Contribution Audiobook sound issue

PlanPremiumCountrySweden DeviceSamsung Galaxy S23 ULTRAOperating SystemAndroid 16, One UI 8.5 My Question or IssueThis audiobook is not producing any sound. Other audiobooks work normally for me, but this one has no audio output at all. Please invest...

Regular

Plan Premium Country Sweden  Device Samsung Galaxy S23 ULTRA Operating System Android 16, One UI 8.5   My Question or Issue This audiobook is not producing any sound. Other audiob...

MihailY

Moderator

244 Views

5 replies

0 likes

audio book
  • 244 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sound keeps briefly dropping out

Plan: Premium DuoCountry: UKOS: Android 16Device: Google Pixel Tablet I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposite effect. There are two problems:Gapless playback doesn't always w...

Regular

Plan: Premium Duo Country: UK OS: Android 16 Device: Google Pixel Tablet   I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposit...

henry22s

Newbie

1854 Views

6 replies

0 likes

  • 1854 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I found the root cause of disappearing cache!

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, especially on Android 16, please try these steps:Step...

Music Fan

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, es...

佐藤アキラ

Music Fan

2232 Views

23 replies

12 likes

  • 2232 Views
  • 23 replies
  • 12 likes