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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7335 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Skipping causes playback to fast forward and podcast duration missing

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding. the other issue is that the podcast duration and time remaining is no longer sh...

Visitor

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding.  the other issue ...

Eni

Moderator

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicación Spotify no responde

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar solucionar el problema. Al intentar abrirla de nue...

Newbie

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar...

MihailY

Moderator

183 Views

1 replies

0 likes

  • 183 Views
  • 1 replies
  • 0 likes

Need help: Only a few playlists show up in My Library on Android Auto

PlanPremiumCountryJapanDevice(Jelly Star)Operating System(android13.) My Question or IssueHi everyone,When using Android Auto, only a few of the playlists in my library show up.Is anyone else experiencing the same issue? If you’ve found a solution, I...

Visitor

Plan Premium Country Japan Device (Jelly Star) Operating System (android13.)   My Question or Issue Hi everyone, When using Android Auto, only a few of the playlists in my library sho...

ribezaz

Spotify Star

158 Views

1 replies

1 likes

  • 158 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app 9.0.76.1126 crashing on startup

PlanPremiumCountryPhone from the Netherlands, on vacation in ChileDeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueWhen starting the Spotify app, it immediately crashes during the initial splash screen. I've tried (multiple times e...

Regular

Plan Premium Country Phone from the Netherlands, on vacation in Chile Device Google Pixel 6a Operating System Android 16   My Question or Issue When starting the Spotify app, it immedi...

Yordan

Moderator

918 Views

13 replies

0 likes

  • 918 Views
  • 13 replies
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Superuser Contribution Album Artwork Rounded Corners not Properly Rendered

A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp corners) revealing a white background at the rounded ...

Newbie

A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp co...

Deviser

Casual Listener

493 Views

5 replies

7 likes

  • 493 Views
  • 5 replies
  • 7 likes

Earbuds crackle very loud before cutting out when app minimized in any way

PlanPremiumCountryThe NetherlandsDeviceNothing Phone (3a)Operating SystemAndroid 15 (Nothing OS 3.2) My Question or IssueI own a pair of Moondrop Kato IEMs with the FreeDSP cable to make usage with my phone better. With my old Samsung phone I had no ...

Newbie

Plan Premium Country The Netherlands Device Nothing Phone (3a) Operating System Android 15 (Nothing OS 3.2)   My Question or Issue I own a pair of Moondrop Kato IEMs with the FreeDSP c...

145 Views

0 replies

0 likes

Android
crackle
Earbuds
iems
  • 145 Views
  • 0 replies
  • 0 likes

Superuser Contribution Colour Gradients Missing in notifications

PlanPremiumCountryGreeceDevicePOCO C65Operating SystemAndroid 15 My Question or IssueThis issue has percisted for 2 months.What doesnt work: RebootingReinstalling the appClean delete of the app then reinstallADB fixes

Casual Listener

Plan Premium Country Greece Device POCO C65 Operating System Android 15   My Question or Issue This issue has percisted for 2 months. What doesnt work:  Rebooting Reinstalling ...

Kazoukas

Casual Listener

180 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Canvas feature does not work

PlanPremiumCountry DeviceSamsung tab s9 feOperating SystemAndroid My Question or IssueI noticed that the canvas feature does not work on my tablet, I searched online and it said maybe that's because of where I live. But it works perfectly on my phone...

Casual Listener

Plan Premium Country   Device Samsung tab s9 fe Operating System Android    My Question or Issue I noticed that the canvas feature does not work on my tablet, I searched onli...

Yordan

Moderator

258 Views

3 replies

0 likes

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  • 3 replies
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Solved!!Superuser Contribution Search keyboard does not appear automatically

Plan Premium Country PL Device Google Pixel 7A Operating System Android 16 My Question or Issue Hi, for the past couple of years i found very helpful that right after opening the android app, picking magnifying glass for search, a keyboard automatica...

Casual Listener

Plan Premium Country PL Device Google Pixel 7A Operating System Android 16   My Question or Issue Hi, for the past couple of years i found very helpful that right after openi...

Maria

Moderator

1961 Views

15 replies

13 likes

Android
bug
keyboard
Search
  • 1961 Views
  • 15 replies
  • 13 likes

when select podcast and following app closes

when I chose podcast in up "all. music. podcast"(feed) and then following app crashes and closes.

Casual Listener

when I chose podcast in up "all. music.  podcast"(feed) and then following app crashes and closes.  

Amay

Spotify Star

121 Views

1 replies

0 likes

Android
Following
podcast
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  • 1 replies
  • 0 likes

Superuser Contribution The app keeps turning on shuffle and repeat

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself. I've triedClearing the cacheClearing dataLogging out and logging inUninstall and re installStill having the same results.I'm using the 9.0.74.1121 An...

Casual Listener

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself.   I've tried Clearing the cache Clearing data Logging out and logging in Uninstall and...

AlejaR

Moderator

312 Views

5 replies

0 likes

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  • 5 replies
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Issue with Song Loading and Album Navigation

Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from th...

Regular

Hello Spotify Support Team,   I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to...

Amay

Spotify Star

162 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music keeps cutting out

PlanPremiumCountryUKDevicemoto g32Operating Systemandroid 13My Question or IssueFrequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play music, other times after an hour. Occasionally will happen multiple ...

Music Fan

Plan Premium Country UK Device moto g32 Operating System android 13 My Question or Issue Frequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play...

kirap662

Music Fan

743 Views

16 replies

0 likes

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  • 16 replies
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Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

ImMALWARE

Newbie

1595 Views

20 replies

3 likes

  • 1595 Views
  • 20 replies
  • 3 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

coachhoach

Casual Listener

3345 Views

31 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 3345 Views
  • 31 replies
  • 5 likes

Superuser Contribution Andriod cannot load and play songs, albums or playlists on Wifi or Mobile Data

PlanPremium DuoCountryUnited StatesDeviceSamsung A16Operating SystemAndriod ver. 15, One UI ver. 7.0 My Question or IssueMy spotify app became unable to load any albums or playlists at all when I tried to use the app. I attempted to restart my device...

Newbie

Plan Premium Duo Country United States Device Samsung A16 Operating System Andriod ver. 15, One UI ver. 7.0   My Question or Issue My spotify app became unable to load any albums or pl...

Dessi

Moderator

1053 Views

3 replies

0 likes

All songs not available
andriod
not loading
  • 1053 Views
  • 3 replies
  • 0 likes

Re: Can’t edit my playlist.

Hi Spotify Support,I'm a Premium member and am currently unable to edit the order of songs in my playlists. When I tap "Edit," the playlist opens, but I’m no longer able to move or reorder tracks as I used to.I’ve already tried the following:• Uninst...

Newbie

  Hi Spotify Support, I'm a Premium member and am currently unable to edit the order of songs in my playlists. When I tap "Edit," the playlist opens, but I’m no longer able to move or reorder ...

bkdg100

Casual Listener

2488 Views

13 replies

0 likes

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Superuser Contribution Auto Play Randomly Not Working with Bluetooth in a Car

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. In the last 2-3 weeks, Spotify will not always automatic...

Regular

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. ...

Vasil

Moderator

1290 Views

10 replies

0 likes

bluetooth
bugs
  • 1290 Views
  • 10 replies
  • 0 likes

Spotify displays a bug when the phone is in landscape mode.

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated.Spotify version: 9.07.72.967Phone: Magic6 Pro 

Music Fan

In landscape mode, the music name and buttons in the bottom left corner of the page are displayed truncated. Spotify version: 9.07.72.967 Phone: Magic6 Pro   

Billy-J

Spotify Star

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
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Can't edit song positions

PlanPremiumCountryNorwayDeviceSamsung Galaxy s23 UltraOperating SystemAndroid 15 My Question or IssueI can't edit song positions on my phone anymore. Clicking edit doesnt let me move around my songs at all.

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy s23 Ultra Operating System Android 15   My Question or Issue I can't edit song positions on my phone anymore. Clicking edit doesnt let...

Billy-J

Spotify Star

419 Views

1 replies

0 likes

android bug
bug
bug report
edit
issue
  • 419 Views
  • 1 replies
  • 0 likes