Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

3919 Views

0 replies

6 likes

  • 3919 Views
  • 0 replies
  • 6 likes

Superuser Contribution Podcasts no longer pausing when Google Maps is talking.

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. Is there a way to get Spotify to pause the playback in Pod...

Casual Listener

Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case.  ...

erictx

Visitor

9206 Views

27 replies

10 likes

  • 9206 Views
  • 27 replies
  • 10 likes

Superuser Contribution Spotify app keeps lagging and freezing when scrolling playlist

PlanPremium IndividualCountryUnited StatesDeviceX8Pro TabletOperating SystemAndroid My Question or IssueI use the Spotify app on my Android tablet every day and I have a large playlist that I listen to regularly. Recently I have been experiencing a b...

Casual Listener

Plan Premium Individual Country United States Device X8Pro Tablet Operating System Android   My Question or Issue I use the Spotify app on my Android tablet every day and I have a larg...

leacrea

Newbie

5751 Views

26 replies

1 likes

  • 5751 Views
  • 26 replies
  • 1 likes

Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

mahibkhan22

Regular

1658 Views

8 replies

2 likes

  • 1658 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify on Android Auto stuttering

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving.Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stream skipps a beat every three to five seconds. After a...

Visitor

I am using Spotify to a Google Pixel 7 Pro (Android 15) to stream music while driving. Since several months now I have the problem, that Spotify starts automatically when engine starts, but the stre...

Lea43

Regular

1552 Views

3 replies

1 likes

  • 1552 Views
  • 3 replies
  • 1 likes

What is downloading for over 2 hours?

PlanPremiumCountryUSA DeviceSamsung A16 5G Operating SystemAndroid 14ONEUI 7.0 My Question or Issuenotification popped up saying Spotify is "downloading 18 out of 45 (52% complete)" and shows a progress bar. It's been downloading for more than 2 hour...

Newbie

  Plan Premium Country USA  Device Samsung A16 5G  Operating System Android 14 ONEUI 7.0     My Question or Issue notification popped up saying Spotify is "downl...

Billy-J

Spotify Star

102 Views

1 replies

0 likes

downloads
Notifications
  • 102 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however. ...

Trapland

Visitor

445546 Views

67 replies

3 likes

  • 445546 Views
  • 67 replies
  • 3 likes

Android app now playing new layout

PlanPremiumCountryPolandDevicePOCO X5 Pro 5G My Question or IssueAfter updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause/play, next and previous song buttons are 1/3 from the bottom of the scr...

Casual Listener

Plan Premium Country Poland Device POCO X5 Pro 5G   My Question or Issue After updating Spotify app on "now playing" screen there is part of lyrics or part of about artist section. Pause...

Kultowo

Casual Listener

128 Views

1 replies

0 likes

  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see album covers when sharing a link

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also tried it on my computer desktop have the same prob...

Newbie

I have an Android phone and when I try to share a link via share button and click x(Twitter) it just show link of the song but before this error it was showing an album cover next to the link. I also...

Palotol

Newbie

9895 Views

20 replies

3 likes

  • 9895 Views
  • 20 replies
  • 3 likes

Fire TV playback freezing after advert

PlanFreeCountryUKDeviceAmazon Fire Stick My Question or IssuePlayback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working again other than rebooting the Fire stick.This was working perfectly until...

Casual Listener

Plan Free Country UK Device Amazon Fire Stick   My Question or Issue Playback competely freezes after a couple of songs, usually after an advert plays. NOTHING gets the player working ag...

Notappy

Visitor

2121 Views

7 replies

6 likes

  • 2121 Views
  • 7 replies
  • 6 likes

Solved!! where can i find the Mood and Genre filters for “Liked Songs” ?

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

Casual Listener

I found older articles mentioning this function, but I cannot find it according to the guides, at least in the Android app. Has it been removed? I would also like to use it on the Windows Desktop app.

myunsungsymphonic

Newbie

2532 Views

5 replies

1 likes

  • 2532 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify continues playing music after stop a car with Android Auto

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, Spotify continues playing a music on smartphone after stop a car and disconnect with Android Auto, It didnt do that never ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, Spotify continues playing a music on smar...

AandZ

Visitor

7160 Views

12 replies

1 likes

  • 7160 Views
  • 12 replies
  • 1 likes

swipe settings

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add stuff to my queue again because i dont use my liked...

Visitor

basically i cant swipe to add a song to my queue anymore?? it just adds the song to my liked songs, which is incredibly frustrating and i would like to be able to make the swipe feature a way to add ...

Billy-J

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delay with Media Controller

PlanPremiumCountryUkraineDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueWhen I skip or pause, I get a delay in Android Media Control, namely in Spotify, at lock screen the same, with other applications it is not so. The m...

Regular

Plan Premium Country Ukraine Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue When I skip or pause, I get a delay in Android Media Control, namely in S...

GofyIM

Newbie

3250 Views

32 replies

2 likes

  • 3250 Views
  • 32 replies
  • 2 likes

Solved!!Superuser Contribution Playback is intermittendly stopping or skipping songs in OFFLINE mode

Hi,I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow).Last week the spotify app (running on Android 5.1.1) had a force close (= crash), ...

Casual Listener

Hi, I'm having this rather big playlist (currently 550+ songs). I marked it as OFFLINE, and apparently all songs in the list are marked as "downloaded" (>> green arrow). Last week the sp...

Hard_Truth

Visitor

4296 Views

3 replies

0 likes

  • 4296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues With (Built-In) Spotify App on BMW OS 9 (Android OS) iDrive

Plan: PremiumCountry: MalaysiaDevice: BMW iX1Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67 Ever since the (built-in) Spotify app got updated automatically from V4.9.x to V5.1 on BMW OS 9, it has been exhibiting these issues:Spotify no ...

Casual Listener

Plan: Premium Country: Malaysia Device: BMW iX1 Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67   Ever since the (built-in) Spotify app got updated automatically from V4.9...

Novy

Moderator

2082 Views

11 replies

1 likes

  • 2082 Views
  • 11 replies
  • 1 likes

Superuser Contribution Downloaded Podcast episodes Seem to be missing until re downloading.

PlanPremiumCountryUKDevicePixel 8 ProOperating SystemAndroid 15I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appear but then, for some reason Spotify seems to redownload them all, ...

Casual Listener

Plan Premium Country UK Device Pixel 8 Pro Operating System Android 15 I think this may be related to latest update but having an issue where intermittently my downloaded podcasts do not appe...

Ontgego

Visitor

220 Views

2 replies

0 likes

  • 220 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts freeze and stop

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10Operating SystemAndroid one UI version 2.1 My Question or IssueMy podcasts keeps freezing and stopping for no reason. The only way to fix it is to close and re open the app. Occasionally after I...

Regular

Plan Premium Country United States  Device Samsung Galaxy S10 Operating System Android one UI version 2.1   My Question or Issue My podcasts keeps freezing and stopping for no rea...

michaellmcgraw

Visitor

28907 Views

52 replies

9 likes

Android
freeze
podcast
  • 28907 Views
  • 52 replies
  • 9 likes

Superuser Contribution share lyrics "box" cannot resize/weird spacing

PlanPremiumCountryMalaysiaDeviceHuaweiOperating SystemAndroid 8.1 My Question or IssueI want to share a lyric to instagram but the "box" is too small causing the sentence to awkwardly spaced and make it harder to read. How to change the size of the b...

Newbie

  Plan Premium Country Malaysia Device Huawei Operating System Android 8.1   My Question or Issue I want to share a lyric to instagram but the "box" is too small causing the sent...

jkxs

Newbie

6692 Views

29 replies

4 likes

  • 6692 Views
  • 29 replies
  • 4 likes

Solved!!Superuser Contribution Stop playing recommended Songs for Playlists

PlanPremiumDeviceVariousOperating SystemAndroid My Question or IssueI have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, even if "Smart Shuffle" is not activated.As I understand it, "Smart Shuf...

Casual Listener

Plan Premium Device Various Operating System Android   My Question or Issue I have multiple playlists I made for myself, and whenever I'm playing them, I keep getting recommended songs, ...

BurningFalcon

Casual Listener

736 Views

6 replies

0 likes

  • 736 Views
  • 6 replies
  • 0 likes

Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

stupidmaninthewindow

Music Fan

1856 Views

13 replies

0 likes

  • 1856 Views
  • 13 replies
  • 0 likes