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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393729 Views

546 replies

35 likes

Account
Free
  • 393729 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8336 Views

0 replies

7 likes

  • 8336 Views
  • 0 replies
  • 7 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

Ivelina

Moderator

8071 Views

73 replies

12 likes

  • 8071 Views
  • 73 replies
  • 12 likes

Superuser Contribution Multiple Android Auto Issues - Volume change and mixes not accurate

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon as I adjust the volume up or down, Spotify automatical...

Casual Listener

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon a...

scottm1021

Visitor

3405 Views

6 replies

0 likes

  • 3405 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Mauro76

Newbie

1356 Views

4 replies

2 likes

  • 1356 Views
  • 4 replies
  • 2 likes

Superuser Contribution Android Auto - "getting your selection..."

PlanPremiumCountryUSADeviceSamsung S21 Ultra / GMC Terrain (Android AutoOperating SystemAndroid 12 My Question or Issue I just picked up a new 2022 GMC Terrain. When I select a playlist, I can see the songs, but when I try to play a song, the app han...

Newbie

Plan Premium Country USA Device Samsung S21 Ultra / GMC Terrain (Android Auto Operating System Android 12   My Question or Issue   I just picked up a new 2022 GMC Terrain.  ...

Samsop

Newbie

15768 Views

36 replies

11 likes

  • 15768 Views
  • 36 replies
  • 11 likes

Solved!!Superuser Contribution How to stop Spotify opening automatically on mobile?

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and the music controls show up in my notification bar on m...

Gig Goer

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and t...

WinGage

Newbie

82961 Views

52 replies

6 likes

  • 82961 Views
  • 52 replies
  • 6 likes

Superuser Contribution Android Auto: Albums not showing up

PlanPremiumCountryGermanyDevicePixel 6 / Hyundai i20Operating SystemAndroid 13 My Question or IssueHi,I am new to use Spotify in my Car with Android Auto, but I have one issue with the App. When browsing my library I can select and filter all my arti...

Regular

Plan Premium Country Germany Device Pixel 6 / Hyundai i20 Operating System Android 13   My Question or Issue Hi, I am new to use Spotify in my Car with Android Auto, but I have one is...

Threep

Casual Listener

5724 Views

14 replies

2 likes

  • 5724 Views
  • 14 replies
  • 2 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" when I try to start it on Wifi. In US.

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

DJDubenDeFresh

Visitor

19034 Views

22 replies

2 likes

  • 19034 Views
  • 22 replies
  • 2 likes

Superuser Contribution Visual Bug - Cutted/Rounded Corners On Rectangular/Full Screen

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad that way. Please fix it. PlanPremium DeviceSamsung G...

Newbie

When playing a song, if you have a rectangular screen device such as S24 Ultra or similar ones to that, the corners are rounded off. Which isn't the case with devices like that. It looks really bad t...

PatrickDan

Visitor

485 Views

2 replies

0 likes

rounded corners
s24 ultra
visual bug
  • 485 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto Search Album by Artist

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Auto I'd love to select an artist by alphabetical search, then see a list of albums by that artist..... able to select and then play the album (better yet, even select a song from sa...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Auto   I'd love to select an artist by alphabetical search, then see a list of albums by that artist......

Threep

Casual Listener

1573 Views

4 replies

16 likes

  • 1573 Views
  • 4 replies
  • 16 likes

Superuser Contribution Track list doesn't highlight which song is currently playing

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font.The video screenshot linked shows this better than I can explai...

Regular

Track list doesn't highlight the song being played until I go another app, even just Home or Settings, and then go back to the Spotify app, then the song being played gets the green font. The video ...

Maria

Moderator

707 Views

7 replies

0 likes

  • 707 Views
  • 7 replies
  • 0 likes

Spotify not supported on Android 15

PlanPremium Family PlanCountrySwedenDeviceCar Stereo With AndroidOperating SystemAndroid 15 My Question or IssueI have a brand new car stereo with Andriod 15, there google play says Spotify do not support this system. I can install many other apps wi...

Casual Listener

Plan Premium Family Plan Country Sweden Device Car Stereo With Android Operating System Android 15   My Question or Issue I have a brand new car stereo with Andriod 15, there google pl...

ribezaz

Spotify Star

296 Views

1 replies

1 likes

  • 296 Views
  • 1 replies
  • 1 likes

Superuser Contribution can't change quality settings

Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multiple times, even by force stopping the app. Feels li...

Newbie

Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multi...

Eni

Moderator

944 Views

5 replies

0 likes

  • 944 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android app crashes when desktop app plays from folders

PlanPremiumCountryUSADeviceSamsung s21Operating Systemandroid 13 My Question or IssueI often play playlist folders with shuffle on the desktop app. I am aware that the android app does not support playing from folders, so I always make sure that I ch...

Newbie

Plan Premium Country USA Device Samsung s21 Operating System android 13   My Question or Issue I often play playlist folders with shuffle on the desktop app. I am aware that the androi...

OscarDC

Moderator

130 Views

1 replies

0 likes

  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Android App Chromecast Not Working

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Google TV. However, it does detect non-chromecast device...

Newbie

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Googl...

Yordan

Moderator

11440 Views

17 replies

4 likes

  • 11440 Views
  • 17 replies
  • 4 likes

Solved!!Superuser Contribution Disable autoplay on Android auto

Hi all,How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving more hazodous. Thanks

Casual Listener

Hi all, How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving ...

gmilovanovic

Newbie

81938 Views

29 replies

5 likes

  • 81938 Views
  • 29 replies
  • 5 likes

Superuser Contribution Spotify disappears from android media controls when not playing

PlanPremiumCountryUSADeviceSamsung S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen I use Spotify or other media players, they appear in the Android Media Controls Notification Bar as expected. When I pause music from most oth...

Regular

Plan Premium Country USA Device Samsung S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When I use Spotify or other media players, they appear in the Android M...

Salman7236

Regular

5083 Views

13 replies

2 likes

  • 5083 Views
  • 13 replies
  • 2 likes

Superuser Contribution Something Went Wrong

PlanPremiumCountryUS Device(Samsung Galaxy s10) My Question or IssueWhen I try to search for songs I get a message that says something went wrong. Have another go? With a Try Again button. I have tried restarting, uninstalling, logging out, etc. Noth...

Casual Listener

Plan Premium Country US   Device (Samsung Galaxy s10)   My Question or Issue When I try to search for songs I get a message that says something went wrong.  Have another go?&n...

12150541838

Casual Listener

1872 Views

11 replies

5 likes

  • 1872 Views
  • 11 replies
  • 5 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

12150541838

Casual Listener

33935 Views

27 replies

1 likes

"Bug"
andriod
App doesn’t work
  • 33935 Views
  • 27 replies
  • 1 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

Reversii

Newbie

31872 Views

37 replies

3 likes

  • 31872 Views
  • 37 replies
  • 3 likes

Superuser Contribution Stuttering on Chromecast device

PlanPremiumCountryHungaryDeviceChromecast HDOperating SystemAndroid My Question or IssueAbout a month ago my spotify application started to stutter randomly on my Chromecast device, I'm convinced that problem is only with the application, my internet...

Casual Listener

Plan Premium Country Hungary Device Chromecast HD Operating System Android   My Question or Issue About a month ago my spotify application started to stutter randomly on my Chromecast ...

baratella2

Casual Listener

2434 Views

12 replies

0 likes

  • 2434 Views
  • 12 replies
  • 0 likes