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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7432 Views

0 replies

7 likes

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Superuser Contribution Fix the glitching

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’s spotty and will completely cut out all together. ...

Visitor

This has been going on for a couple months now and multiple updates still haven’t patched it. The song/podcast will be playing and all of a sudden it’s like you go in a tunnel while on the phone, it’...

Eni

Moderator

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
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Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

JulietLovesCoconuts

Newbie

815 Views

3 replies

2 likes

  • 815 Views
  • 3 replies
  • 2 likes

Superuser Contribution Cannot search podcast episodes

PlanPremiumCountryUnited StatesDeviceGoggle Pixel 8 ProOperating SystemAndroid 16 Open Beta My Question or IssuePodcasts will not allow me to search for episodes. UI is overalapping the back arrow. See attached picture. App version 9.0.76.1126

Newbie

Plan Premium Country United States Device Goggle Pixel 8 Pro Operating System Android 16 Open Beta   My Question or Issue Podcasts will not allow me to search for episodes. UI is overa...

Vasil

Moderator

167 Views

1 replies

0 likes

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Superuser Contribution Reporting a bug: Spotify Android stops playing when I close the app

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cumbersome and unfriendly) is to start it up on my wat...

Regular

Any music player, that I've used to play my personal mp3s so far, continues playing after I've closed the app (out of the recent apps list). Spotify still didn't learn that, the only option (very cum...

MihailY

Moderator

293 Views

5 replies

0 likes

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Superuser Contribution Skipping causes playback to fast forward and podcast duration missing

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding. the other issue is that the podcast duration and time remaining is no longer sh...

Visitor

I also have a similar issue, and another unrelated one since the update. When I skip song with the car buttons, it fast forwards the song and is stuck on fast forwarding.  the other issue ...

Eni

Moderator

284 Views

1 replies

0 likes

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Superuser Contribution La aplicación Spotify no responde

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar solucionar el problema. Al intentar abrirla de nue...

Newbie

Estaba escuchando la app de Spotify cuando quise reproducir una canción de una lista personalizada. Tras hacer clic en "Reproducir" en la lista, la app se bloqueó por completo. La cerré para intentar...

MihailY

Moderator

190 Views

1 replies

0 likes

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Need help: Only a few playlists show up in My Library on Android Auto

PlanPremiumCountryJapanDevice(Jelly Star)Operating System(android13.) My Question or IssueHi everyone,When using Android Auto, only a few of the playlists in my library show up.Is anyone else experiencing the same issue? If you’ve found a solution, I...

Visitor

Plan Premium Country Japan Device (Jelly Star) Operating System (android13.)   My Question or Issue Hi everyone, When using Android Auto, only a few of the playlists in my library sho...

ribezaz

Spotify Star

164 Views

1 replies

1 likes

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Superuser Contribution Spotify app 9.0.76.1126 crashing on startup

PlanPremiumCountryPhone from the Netherlands, on vacation in ChileDeviceGoogle Pixel 6aOperating SystemAndroid 16 My Question or IssueWhen starting the Spotify app, it immediately crashes during the initial splash screen. I've tried (multiple times e...

Regular

Plan Premium Country Phone from the Netherlands, on vacation in Chile Device Google Pixel 6a Operating System Android 16   My Question or Issue When starting the Spotify app, it immedi...

Yordan

Moderator

947 Views

13 replies

0 likes

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Superuser Contribution Album Artwork Rounded Corners not Properly Rendered

A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp corners) revealing a white background at the rounded ...

Newbie

A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp co...

jrdnwlms

Casual Listener

546 Views

8 replies

7 likes

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  • 8 replies
  • 7 likes

Earbuds crackle very loud before cutting out when app minimized in any way

PlanPremiumCountryThe NetherlandsDeviceNothing Phone (3a)Operating SystemAndroid 15 (Nothing OS 3.2) My Question or IssueI own a pair of Moondrop Kato IEMs with the FreeDSP cable to make usage with my phone better. With my old Samsung phone I had no ...

Newbie

Plan Premium Country The Netherlands Device Nothing Phone (3a) Operating System Android 15 (Nothing OS 3.2)   My Question or Issue I own a pair of Moondrop Kato IEMs with the FreeDSP c...

150 Views

0 replies

0 likes

Android
crackle
Earbuds
iems
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Superuser Contribution Colour Gradients Missing in notifications

PlanPremiumCountryGreeceDevicePOCO C65Operating SystemAndroid 15 My Question or IssueThis issue has percisted for 2 months.What doesnt work: RebootingReinstalling the appClean delete of the app then reinstallADB fixes

Casual Listener

Plan Premium Country Greece Device POCO C65 Operating System Android 15   My Question or Issue This issue has percisted for 2 months. What doesnt work:  Rebooting Reinstalling ...

Kazoukas

Casual Listener

187 Views

2 replies

0 likes

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Superuser Contribution Canvas feature does not work

PlanPremiumCountry DeviceSamsung tab s9 feOperating SystemAndroid My Question or IssueI noticed that the canvas feature does not work on my tablet, I searched online and it said maybe that's because of where I live. But it works perfectly on my phone...

Casual Listener

Plan Premium Country   Device Samsung tab s9 fe Operating System Android    My Question or Issue I noticed that the canvas feature does not work on my tablet, I searched onli...

Yordan

Moderator

281 Views

3 replies

0 likes

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Solved!!Superuser Contribution Search keyboard does not appear automatically

Plan Premium Country PL Device Google Pixel 7A Operating System Android 16 My Question or Issue Hi, for the past couple of years i found very helpful that right after opening the android app, picking magnifying glass for search, a keyboard automatica...

Casual Listener

Plan Premium Country PL Device Google Pixel 7A Operating System Android 16   My Question or Issue Hi, for the past couple of years i found very helpful that right after openi...

Maria

Moderator

2119 Views

15 replies

13 likes

Android
bug
keyboard
Search
  • 2119 Views
  • 15 replies
  • 13 likes

when select podcast and following app closes

when I chose podcast in up "all. music. podcast"(feed) and then following app crashes and closes.

Casual Listener

when I chose podcast in up "all. music.  podcast"(feed) and then following app crashes and closes.  

Amay

Spotify Star

132 Views

1 replies

0 likes

Android
Following
podcast
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Superuser Contribution The app keeps turning on shuffle and repeat

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself. I've triedClearing the cacheClearing dataLogging out and logging inUninstall and re installStill having the same results.I'm using the 9.0.74.1121 An...

Casual Listener

Every time I start Spotify or push it to background, the app activates shuffle and repeat on itself.   I've tried Clearing the cache Clearing data Logging out and logging in Uninstall and...

AlejaR

Moderator

327 Views

5 replies

0 likes

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Issue with Song Loading and Album Navigation

Hello Spotify Support Team, I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to a single song or an album while scrolling, if I exit from th...

Regular

Hello Spotify Support Team,   I am facing some issues while using Spotify. Sometimes, even with a stable internet connection, songs do not load properly. Additionally, when I try to listen to...

Amay

Spotify Star

166 Views

1 replies

0 likes

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Superuser Contribution Music keeps cutting out

PlanPremiumCountryUKDevicemoto g32Operating Systemandroid 13My Question or IssueFrequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play music, other times after an hour. Occasionally will happen multiple ...

Music Fan

Plan Premium Country UK Device moto g32 Operating System android 13 My Question or Issue Frequently my music will cut out randomly. Sometimes will happen within a minute of beginning to play...

kirap662

Music Fan

774 Views

16 replies

0 likes

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Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

Viccnormous

Visitor

1803 Views

21 replies

4 likes

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Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

coachhoach

Casual Listener

3544 Views

31 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 3544 Views
  • 31 replies
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Superuser Contribution Andriod cannot load and play songs, albums or playlists on Wifi or Mobile Data

PlanPremium DuoCountryUnited StatesDeviceSamsung A16Operating SystemAndriod ver. 15, One UI ver. 7.0 My Question or IssueMy spotify app became unable to load any albums or playlists at all when I tried to use the app. I attempted to restart my device...

Newbie

Plan Premium Duo Country United States Device Samsung A16 Operating System Andriod ver. 15, One UI ver. 7.0   My Question or Issue My spotify app became unable to load any albums or pl...

Dessi

Moderator

1064 Views

3 replies

0 likes

All songs not available
andriod
not loading
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