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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106306 Views

26 replies

3 likes

  • 106306 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215598 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215598 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568712 Views

78 replies

3 likes

  • 568712 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469232 Views

577 replies

40 likes

Account
Free
  • 469232 Views
  • 577 replies
  • 40 likes

Superuser Contribution Android no sound

PlanPremium DeviceMoto G10Android My Question or IssueI have no sound when playing tracks.I do have sound when selecting items such as 'Explore Genres' I've read many of the similar threads and have tried(amongst other things) all of the following:Mu...

Casual Listener

Plan Premium   Device Moto G10 Android   My Question or Issue I have no sound when playing tracks. I do have sound when selecting items such as 'Explore Genres'   I've read ...

Yordan

Moderator

1247 Views

6 replies

3 likes

  • 1247 Views
  • 6 replies
  • 3 likes

Superuser Contribution Discover Weekly not updating

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content. in recent weeks the playlists have not been updating. I've tried signing out and back in clearing cache etc but no luck. I do use private ...

Regular

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content.   in recent weeks the playlists have not been updating.    I've trie...

ShayAnhai

Casual Listener

4325 Views

13 replies

0 likes

  • 4325 Views
  • 13 replies
  • 0 likes

Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

pabulous

Music Fan

3484 Views

15 replies

0 likes

  • 3484 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Music keeps stopping and then going to beginning

PlanFamilyCountryUSADeviceSamsumg Galaxy A15 5GOperating SystemOne UI 8.0Andriod 16 My Question or IssueWhen listening to music (this doesnt happen all the time) but my music will stop, then when i try to play it using my headphones or earbuds it wil...

Regular

Plan Family Country USA Device Samsumg Galaxy A15 5G Operating System One UI 8.0 Andriod 16   My Question or Issue When listening to music (this doesnt happen all the time) but my mu...

MihailY

Moderator

828 Views

10 replies

0 likes

  • 828 Views
  • 10 replies
  • 0 likes

Cómo recuperar mi música en un dispositivo nuevo?

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están por fa ayudaaa!!

Visitor

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están 😭😭😭 por fa ayudaaa!!

Gemeniss

Visitor

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Regular

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

DVanderfin10

Visitor

88034 Views

319 replies

63 likes

Android
google cast
receiver
spotify connect
  • 88034 Views
  • 319 replies
  • 63 likes

Superuser Contribution 2026 RAV4: Android Auto skipping Spotify songs when using steering wheel control

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 5GOperating SystemAndroid 15My Question or IssueWhen using Android Auto in a 2026 Toyota RAV4, pressing the steering wheel "Next Track" button causes Spotify to skip two songs instead of one. Th...

Newbie

Plan Premium Country United States Device Samsung Galaxy S21 5G Operating System Android 15 My Question or Issue When using Android Auto in a 2026 Toyota RAV4, pressing the steering wheel "N...

Maria

Moderator

321 Views

1 replies

0 likes

2026
android auto
rav4
skipping
Steering wheel
Toyota
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify 20/Party of the year infinite loading

PlanFreeCountryBrazilDevice(Galaxy A11)Operating System(Android 12) My Question or IssueI've discovered about the party of the year thing on May 12th, ive got to the app's main page and there it was. I clicked on it, the golden was seal appeared and ...

Newbie

Plan Free Country Brazil Device (Galaxy A11) Operating System (Android 12)   My Question or Issue I've discovered about the party of the year thing on May 12th, ive got to the app's ma...

Zeit3

Visitor

4931 Views

17 replies

0 likes

  • 4931 Views
  • 17 replies
  • 0 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" error

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

Yordan

Moderator

30941 Views

30 replies

3 likes

  • 30941 Views
  • 30 replies
  • 3 likes

[All Platforms] Devices do not properly sync play status between each other

PlanPremiumCountryUSA DeviceWeb (Windows/Chrome Browser), Windows application, Samsung S21 FEOperating SystemWindows 11, Android 16 My Question or IssueI tried to surface this issue here years ago (https://community.spotify.com/t5/Android/Spotify-not...

Regular

Plan Premium Country USA   Device Web (Windows/Chrome Browser), Windows application, Samsung S21 FE Operating System Windows 11, Android 16   My Question or Issue I tried to surf...

249 Views

0 replies

0 likes

resume
Status
sync
  • 249 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stops music when receiving a WhatsApp message

PlanPremiumCountryGermanyDeviceXiami Mi 10T Pro 5GOperating SystemAndroid 10My Question or IssueSpotify will stop the song permanently whenever I receive a WhatsApp message. All WhatsApp notifications are off both in the app and on the phone system. ...

Casual Listener

Plan Premium Country Germany Device Xiami Mi 10T Pro 5G Operating System Android 10 My Question or Issue Spotify will stop the song permanently whenever I receive a WhatsApp message. All W...

pkt05

Casual Listener

17221 Views

10 replies

1 likes

  • 17221 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify is trying to play notification is not going away

PlanFreeDeviceXiaomi Note 9Operating SystemAndroidMy Question or IssueHello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is trying to play. This notification is not going away. I tried clean ...

Newbie

Plan Free Device Xiaomi Note 9 Operating System Android My Question or Issue Hello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is tr...

bigkruz

Visitor

6325 Views

10 replies

0 likes

  • 6325 Views
  • 10 replies
  • 0 likes

Superuser Contribution [Connect] Disable automatic switching between devices

Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in more than one device and I am happy with that, but the applica...

Regular

Spotify Connect is great but the automatic switching is not for everyone.   Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in mo...

Semjasa

Newbie

150134 Views

214 replies

181 likes

Connect
Desktop
  • 150134 Views
  • 214 replies
  • 181 likes

Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Guil2612

Visitor

11997 Views

6 replies

3 likes

  • 11997 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...

n4-vl_uzkc03r

Newbie

443458 Views

61 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 443458 Views
  • 61 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Crashes Android SystemUI

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phone on its own until one of these two outcomes: 1) th...

Casual Listener

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phon...

b-carman

Visitor

37590 Views

43 replies

12 likes

  • 37590 Views
  • 43 replies
  • 12 likes

App won't run in the background.

PlanPremiumCountryEngland/ UKDeviceMoto g35 Operating Systemandroid 16 My Question or IssueSo for some context, for two years, I've had an issue with my phone playing music —it usually cuts out randomly and unpredictably, because of this, I purchased...

Music Fan

Plan Premium Country England/ UK Device Moto g35  Operating System android 16   My Question or Issue So for some context, for two years, I've had an issue with my phone playing mu...

Billy-J

Spotify Star

378 Views

3 replies

0 likes

  • 378 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps moving my offline files from my SD card to my internal storage

PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...

Roadie

  Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11   My Question or Issue I tell Spotify to download my offline songs to my SD card.  It does ...

LukeHa

Newbie

4203 Views

10 replies

3 likes

  • 4203 Views
  • 10 replies
  • 3 likes

Superuser Contribution Sharing songs and messages aren't working

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy) It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please try again) and it keeps on saying (something went wrong) whe...

Music Fan

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy)  It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please tr...

eirilwyxxk

Casual Listener

6250 Views

14 replies

1 likes

  • 6250 Views
  • 14 replies
  • 1 likes