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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106210 Views

26 replies

3 likes

  • 106210 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215437 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215437 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568453 Views

78 replies

3 likes

  • 568453 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469099 Views

577 replies

40 likes

Account
Free
  • 469099 Views
  • 577 replies
  • 40 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

Vasil

Moderator

2558 Views

10 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 2558 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

izuna0069

Newbie

56827 Views

130 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 56827 Views
  • 130 replies
  • 3 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

Joan

Moderator

1781 Views

9 replies

0 likes

  • 1781 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

Vaundman

Visitor

1992 Views

9 replies

0 likes

  • 1992 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Roadie

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Roadie

9218 Views

49 replies

11 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 9218 Views
  • 49 replies
  • 11 likes

Solved!! Crossfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Casual Listener

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...

Jbeltran303

Visitor

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album release dates removed from the app 9.1.32.2083

17th March update 9.1.32.2083. The album release date information has been removed from the app. Why?

Gig Goer

17th March update 9.1.32.2083.    The album release date information has been removed from the app.   Why? 

Joan

Moderator

597 Views

5 replies

1 likes

  • 597 Views
  • 5 replies
  • 1 likes

Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Luismeyer

Visitor

16158 Views

25 replies

16 likes

  • 16158 Views
  • 25 replies
  • 16 likes

Superuser Contribution Spotify free Android app broken after recent redesign update

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APKs Issue started immediately after the recent Spotify redesig...

Visitor

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and ...

Ro75

Visitor

7116 Views

29 replies

5 likes

  • 7116 Views
  • 29 replies
  • 5 likes

Superuser Contribution Crash when reordering songs in mixed playlist

Hi Spotify!I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixed playlist. Steps to reproduce:0. Open the Spotify An...

Newbie

Hi Spotify! I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixe...

Joan

Moderator

139 Views

1 replies

0 likes

  • 139 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify canvas doesn't work

PlanPremiumCountryEthiopiaDevice(Samsung)Operating System(Android 16) My Question or IssueSo my spotify premium is not displaying canvas and some features are not working it only shows cover-page. Canvas is enabled in settings, data saver is disabled...

Casual Listener

Plan Premium Country Ethiopia Device (Samsung) Operating System (Android 16)   My Question or Issue So my spotify premium is not displaying canvas and some features are not working it ...

Yordan

Moderator

249 Views

3 replies

0 likes

  • 249 Views
  • 3 replies
  • 0 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

danpirro

Newbie

2710 Views

11 replies

5 likes

  • 2710 Views
  • 11 replies
  • 5 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

omairsr

Casual Listener

16619 Views

22 replies

19 likes

  • 16619 Views
  • 22 replies
  • 19 likes

Superuser Contribution Lyrics scroll faster than the song

Plan PremiumCountry NigeriaDevice redmi K50 Operating system Android Fault informationWhen playing a song, the lyrics and progress bar scroll significantly faster than the song.This problem is most likely caused by Crossfade. The lyrics scrolling off...

Regular

Plan  Premium Country  Nigeria Device  redmi K50  Operating system   Android    Fault information When playing a song, the lyrics and progress bar s...

JamesKenway

Regular

2355 Views

10 replies

1 likes

Lyrics are faster than songs
Ongoing Issues
Wrong Lyrics
  • 2355 Views
  • 10 replies
  • 1 likes

Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

Lime520

Casual Listener

4912 Views

11 replies

5 likes

  • 4912 Views
  • 11 replies
  • 5 likes

Superuser Contribution No Audio Scrubbing In Android

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing. I usually use Spotify in my car commuting to work. In iOS, audio scrubbing was both available on the lock screen and through my car'...

Newbie

Hi - I've just moved from iOS to Android and a very important and safe feature seems to be missing...audio scrubbing.    I usually use Spotify in my car commuting to work. In iOS, audio s...

Vasil

Moderator

1251 Views

2 replies

4 likes

scrubbing
  • 1251 Views
  • 2 replies
  • 4 likes

Superuser Contribution App Not Loading

My Question or IssueI have an android and Spotify worked this morning but not loading this afternoon (May 15th). I made sure it was updated on my phone, made sure my phone was updated, restarted my phone, restarted the app, even deleted and re-downlo...

Visitor

My Question or Issue I have an android and Spotify worked this morning but not loading this afternoon (May 15th). I made sure it was updated on my phone, made sure my phone was updated, restarted my...

MihailY

Moderator

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify constantly crashing

I've been having an issue with spotify constantly crashing for months on android. This doesn't happen when playing on my laptop. I'll be listening to a song or podcast and it will crash and when I reopen it goes to the beginning of the song. It happe...

Casual Listener

I've been having an issue with spotify constantly crashing for months on android. This doesn't happen when playing on my laptop. I'll be listening to a song or podcast and it will crash and when I re...

Kaos_

Casual Listener

748 Views

6 replies

3 likes

  • 748 Views
  • 6 replies
  • 3 likes

Superuser Contribution Transitions not saving in Edit Playlist mode.

PlanPremiumCountryUSDeviceSamsung Galaxy phone and tabletOperating System My Question or IssueTransitions are not saving in Edit Playlist mode. The transitions will not save until you save the entire edit. If you update a transition while in edit mod...

Music Fan

Plan Premium Country US Device Samsung Galaxy phone and tablet Operating System   My Question or Issue Transitions are not saving in Edit Playlist mode. The transitions will not save un...

Paula_Vi

Moderator

882 Views

8 replies

0 likes

bug
custom transitions
mixed playlists
Spotify Premium
  • 882 Views
  • 8 replies
  • 0 likes

Superuser Contribution SongDNA, Android, Artist Profiles: How to navigate from songDNA to artist profile?

PlanFree/Premium. Spotify android v 9.1.44.2120CountrySwedenDeviceSamsung s24 Operating SystemAndroid 16 My Question or IssueAndroid, SongDNA: How do I navigate to an artists profile?Repro:1. Use spotify (v 9.1.44.2120) on android2. Right click on a ...

Music Fan

  Plan Free/Premium. Spotify android v 9.1.44.2120 Country Sweden Device Samsung s24  Operating System Android 16   My Question or Issue Android, SongDNA: How do I navigate ...

Paula_Vi

Moderator

209 Views

1 replies

0 likes

  • 209 Views
  • 1 replies
  • 0 likes