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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110330 Views

26 replies

3 likes

  • 110330 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222175 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222175 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578795 Views

79 replies

3 likes

  • 578795 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476850 Views

577 replies

40 likes

Account
Free
  • 476850 Views
  • 577 replies
  • 40 likes

Solved!! Load time longer than expected (+60 seconds) when internet connection is on.

PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1 IIOperating SystemAndroid 12 My Question or IssueWhen device is connected to internet, with any type of connection, loading time for downloades playlists is over 60 seconds. When device is...

Casual Listener

Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12   My Question or Issue When device is connected to internet, with any type of connecti...

Jrjm

Casual Listener

415 Views

2 replies

0 likes

Android
performance
  • 415 Views
  • 2 replies
  • 0 likes

Superuser Contribution Casting volume control button not displayed when sharing and playing music via Spotify Connect

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16 My Question or Issue Recently, we found an issue in the internal test that Connecting a PC sharing and playing music via Spotify app, not display the ...

Regular

Plan Free Country China Device OPPO Find X Ultra、OnePlus 15 and Pixel 9 Operating System Android 16   My Question or Issue Recently, we found an issue in the internal te...

Vinny945

Regular

279 Views

2 replies

0 likes

  • 279 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Smart shuffle does not create a new mix/shuffle order

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime it is turned off and on, smart shuffle queues the ...

Visitor

Whenever I turn smart shuffle on, it does not generate a new shuffle order. It queues the exact same songs in the exact same order every time. Unlike regular shuffle which creates a new mix everytime...

Mdp5169

Visitor

82403 Views

154 replies

46 likes

  • 82403 Views
  • 154 replies
  • 46 likes

Superuser Contribution Why does Spotify play my song on max volume whenever i skip forward a song

Whenever i skip forward any song on my phone spotify plays the song for a split second at max volume, which really hurts my ears im not noticing

Visitor

Whenever i skip forward any song on my phone spotify plays the song for a split second at max volume, which really hurts my ears im not noticing

AlejaR

Moderator

504 Views

3 replies

1 likes

  • 504 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Podcasts]"That didn't work right" error when clicking on the Podcasts tab

Plan Premium Country Israel Device Samsung galaxy S23 Operating System Android 16 My Question or Issue Hi Spotify Support / Community, ​I'm experiencing an issue with the Android app where I cannot access the Podcasts section: ​Every time I tap on th...

Newbie

  Plan Premium Country Israel Device Samsung galaxy S23 Operating System Android 16 My Question or Issue   Hi Spotify Support / Community, ​I'm experiencing a...

Yordan

Moderator

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution "This Phone" Audio Output Option Missing When BT Is Connected to Spotify---BUGID:11407028

PlanPremiumCountryIndiaDeviceOPPO FindX9 Pro、Pixel 8 ProOperating SystemAndroid 17 My Question or IssueWhen playing music after connecting a BT speaker to Spotify, the 'This Phone' audio output option is missing,only the BT speaker is displayed.*【Ope...

Regular

Plan Premium Country India Device OPPO FindX9 Pro、Pixel 8 Pro Operating System Android 17   My Question or Issue When playing music after connecting a BT speaker to Spotify, the '...

Vinny945

Regular

361 Views

5 replies

0 likes

  • 361 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't swipt right to add to queue in ep preview screen

PlanPremiumCountryNLDeviceSamsung S25Operating SystemAndroid 16 One UI 8.0 My Question or IssueI can't swipt right to add to queue in ep preview screen (before it has been released). Regular queueing works. I can't seem to attach a screenshot on this...

Casual Listener

Plan Premium Country NL Device Samsung S25 Operating System Android 16 One UI 8.0   My Question or Issue I can't swipt right to add to queue in ep preview screen (before it has been re...

Dessi

Moderator

113 Views

1 replies

0 likes

Play queue
prerelease
preview
upcoming release
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following music incomplete for audioplays/Hörspiele on mobile devices only

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is systematically incomplete on mobile devices, especially when i...

Casual Listener

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is syste...

Dessi

Moderator

497 Views

7 replies

0 likes

Following
incomplete
  • 497 Views
  • 7 replies
  • 0 likes

Superuser Contribution Storage Doesn't Free Up

PlanPremiumDevicePixel 7Operating SystemAndroid My Question or IssueWhy is it that deleting a 1300+ song playlist from my phone does not release any of the storage? It was roughly 7GB of data that is now unrecoverable by my device. Everything I find ...

Casual Listener

Plan Premium Device Pixel 7 Operating System Android   My Question or Issue Why is it that deleting a 1300+ song playlist from my phone does not release any of the storage?  It was ...

Joãotobaldini

Newbie

19821 Views

14 replies

4 likes

  • 19821 Views
  • 14 replies
  • 4 likes

Solved!!Superuser Contribution The number of episodes is not updating (in 'My Episodes')

PlanPremiumCountrySpainDeviceSamsung Galaxy A42Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12My Question or IssueFor several versions now, the number of pending episodes has not been updating — it just keeps accumulating.When I ope...

Music Fan

Plan Premium Country Spain Device Samsung Galaxy A42 Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 12 My Question or Issue For several versions now, the number of pe...

Karnaplosky

Music Fan

504 Views

5 replies

0 likes

  • 504 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs gone missing

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System Android 9 My Question or IssueOn my phone I recently discovered my Liked song list is empty. Everything was as it should be last week. Now when I view the liked song lost its completely emp...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System  Android 9   My Question or Issue On my phone I recently discovered my Liked song list is empty. Everything was...

Ns19

Casual Listener

82515 Views

12 replies

1 likes

Missing liked songs
  • 82515 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Can I see what date a song was added to my playlist on my android device?

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.comI'd like to know which date I added certain songs to a playlist of mine. The only answers I found are about how to do this...

Casual Listener

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.com I'd like to know which date I added certain songs to a playlist of mi...

Jacksen

Casual Listener

116408 Views

17 replies

3 likes

  • 116408 Views
  • 17 replies
  • 3 likes

Superuser Contribution Excessive background battery drain on Samsung (Accelerometer Wakelock)

PlanPremium DuoCountryGermanyDeviceSamsung Galaxy S25 UltraOperating SystemAndri My Question or IssueHi everyone,​I'm experiencing a strange issue on my Samsung Galaxy S25 Ultra (Android / One UI) regarding Spotify's background activity. ​After notic...

Casual Listener

Plan Premium Duo Country Germany Device Samsung Galaxy S25 Ultra Operating System Andri   My Question or Issue Hi everyone, ​I'm experiencing a strange issue on my Samsung Galaxy S25 ...

Vasil

Moderator

1049 Views

7 replies

0 likes

  • 1049 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't connect to Spotify with my Suunto 7 watch

Hello,I can no longer connect my Suunto 7 watch to Spotify.I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating. Plan Premium Country France Device Honor Magic 4 Pro ...

Music Fan

Hello, I can no longer connect my Suunto 7 watch to Spotify. I either get an error message telling me to check my network (even though all apps are working) or the connection screen keeps repeating...

RICCI2

Visitor

11227 Views

49 replies

3 likes

  • 11227 Views
  • 49 replies
  • 3 likes

Solved!! Play through folder playlist

Why is it that I cannot play a folder that groups multiple play list on my Andorid device? I can play the folder on the PC and iOS apps.

Gig Goer

Why is it that I cannot play a folder that groups multiple play list on my Andorid device?  I can play the folder on the PC and iOS apps.

MattSuda

Spotify Star

1393 Views

4 replies

0 likes

  • 1393 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playing Multiple Playlists

Is there any way to configure Spotify to play multiple playlists, one after the other?

Casual Listener

Is there any way to configure Spotify to play multiple playlists, one after the other?

MattSuda

Spotify Star

8701 Views

6 replies

1 likes

  • 8701 Views
  • 6 replies
  • 1 likes

Solved!! Playing Multiple Playlists Within a Folder on Mobile

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueThis is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-amp-Shuffle-all-Tracks-in-Playlist-Folders/idi-p/1603026

Casual Listener

Plan Premium Country Chile Operating System Android   My Question or Issue This is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-...

MattSuda

Spotify Star

720 Views

1 replies

1 likes

  • 720 Views
  • 1 replies
  • 1 likes

Solved!! Play all playlist from a folder

Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in what version did you remove it so I can downgrade to ...

Music Fan

Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in wh...

MattSuda

Spotify Star

882 Views

3 replies

1 likes

  • 882 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution How do i play an entire music folder on my phone?

Plan PremiumCountry SwedenPhone Samsung Galaxy S7OS Android Oreo If i want to play the entire folder i have to first start it on my computer because i dont seem to have the option in my phone, is there anyway to do this or do i actually have to start...

Newbie

  Plan Premium Country Sweden Phone Samsung Galaxy S7 OS Android Oreo   If i want to play the entire folder i have to first start it on my computer because i dont seem to have the opt...

MattSuda

Spotify Star

1548 Views

2 replies

4 likes

  • 1548 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Android - Shuffle play all playlists in a folder

Where did this feature go?I was able to go to the top of a folder containing several playlists and klikk "shuffle play all". Now it's gone, and I want it back!

Music Fan

Where did this feature go? I was able to go to the top of a folder containing several playlists and klikk "shuffle play all".   Now it's gone, and I want it back!

MattSuda

Spotify Star

4410 Views

12 replies

4 likes

  • 4410 Views
  • 12 replies
  • 4 likes