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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193458 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193458 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534605 Views

78 replies

3 likes

  • 534605 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437594 Views

565 replies

37 likes

Account
Free
  • 437594 Views
  • 565 replies
  • 37 likes

Superuser Contribution Accessibility Regression in Android App – Metadata Layout Breaks at Larger System Font Sizes

Hi Spotify Team,I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists.Issue summary:When Android system font size is increased (for accessibility), metadata i...

Newbie

Hi Spotify Team, I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists. Issue summary: When Android syst...

Paula_Vi

Moderator

284 Views

2 replies

0 likes

  • 284 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops music when receiving a WhatsApp message

PlanPremiumCountryGermanyDeviceXiami Mi 10T Pro 5GOperating SystemAndroid 10My Question or IssueSpotify will stop the song permanently whenever I receive a WhatsApp message. All WhatsApp notifications are off both in the app and on the phone system. ...

Casual Listener

Plan Premium Country Germany Device Xiami Mi 10T Pro 5G Operating System Android 10 My Question or Issue Spotify will stop the song permanently whenever I receive a WhatsApp message. All W...

Vasil

Moderator

15206 Views

7 replies

1 likes

  • 15206 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Dessi

Moderator

4173 Views

8 replies

2 likes

  • 4173 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Android auto albums not loading

PlanFree/PremiumCountry U.k DeviceOnePlus 15Operating SystemAndroid 16 My Question or IssueHi all , lately when I go to the library and albums section in Spotify via android auto and I press albums , the albums load but when I click an album i just d...

Gig Goer

Plan Free/Premium Country  U.k   Device OnePlus 15 Operating System Android 16   My Question or Issue Hi all , lately when I go to the library and albums section in Spotify ...

Mcasazza2013

Regular

3693 Views

37 replies

1 likes

  • 3693 Views
  • 37 replies
  • 1 likes

Superuser Contribution Queue keeps changing after a few hours

PlanFree/PremiumCountryRwanda DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueHere's how to reproduce the bug1. I start playing track starting by the letter E (or any letter). In this example, it's the track "Elohim". As you can see...

Music Fan

Plan Free/Premium Country Rwanda   Device Galaxy Note 9 Operating System Android 10   My Question or Issue Here's how to reproduce the bug 1. I start playing track starting by t...

jvisme

Visitor

2980 Views

5 replies

0 likes

  • 2980 Views
  • 5 replies
  • 0 likes

Not possible to download Spotify Kids app

PlanFamily PremiumCountrySlovakiaDeviceSamsung A54Operating SystemNewest Android My Question or IssueI paid for the Family subscription to create a Kids account for my son.Spotify webpage says that I should download the Spotify Kids app and add the a...

Casual Listener

Plan Family Premium Country Slovakia Device Samsung A54 Operating System Newest Android   My Question or Issue I paid for the Family subscription to create a Kids account for my son. ...

dinomight

Spotify Star

197 Views

3 replies

0 likes

  • 197 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to turn off listening activity on mobile

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean cache, log out and log in, delete the app and down...

Casual Listener

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean...

Paula_Vi

Moderator

699 Views

4 replies

0 likes

  • 699 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Google home stops playing when you open the app on phone

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tries to connect to the device but always fails, just...

Gig Goer

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tr...

HaltVibez

Newbie

957 Views

5 replies

0 likes

Android
Google Home
Playback stops
  • 957 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to remove spotify wiget from my android phone screen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Marion15

Roadie

498 Views

5 replies

0 likes

  • 498 Views
  • 5 replies
  • 0 likes

Superuser Contribution HyperOs Widget Bug: rewind / fast forward buttons missing for podcasts

Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...

Regular

Xiaomi Redmi 13 Hyper OS Spotify Premium  Germany    No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....

Roemer_YN

Visitor

6228 Views

23 replies

2 likes

  • 6228 Views
  • 23 replies
  • 2 likes

Superuser Contribution Download Spotify for nexus 7 (2013))

PlanPremiumCountryUSADeviceNEXUS 7 (2013)Operating SystemAndroid 6.0.1 My Question or IssueDownload a version of Spotify that will rin on Nexus 7 (2013)

Casual Listener

Plan Premium Country USA Device NEXUS 7 (2013) Operating System Android 6.0.1   My Question or Issue Download a version of Spotify that will rin on Nexus 7 (2013)

Yordan

Moderator

148 Views

1 replies

0 likes

  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song historic by Date and time

Hello, Is there a way to check the historical of song played by date and time? The idea is to see when I used spotify to play music for the last time on one datehistorical of connection Thank youAnt

Newbie

Hello,   Is there a way to check the historical of song played by date and time?   The idea is to see when I used spotify to play music for the last time on one date historical of conn...

Yordan

Moderator

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads force screen out of landscape mode

PlanFreeCountryUsa My Question or IssueWhile listening in landscape mode on a free account ads only play in portrait mode, and when the ad ends, it does not return to landscape, and screen has to be turned to put back into landscape mode. Minor incon...

Regular

  Plan Free Country Usa   My Question or Issue While listening in landscape mode on a free account ads only play in portrait mode, and when the ad ends, it does not return to landsca...

OscarDC

Moderator

108 Views

1 replies

0 likes

  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding random songs when playing my playlist.

I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...

Roadie

I have a premium plan.  I am in the US.  I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches).   I pl...

oliver_radke

Newbie

12447 Views

36 replies

0 likes

  • 12447 Views
  • 36 replies
  • 0 likes

Why does my "now playing" display look different?

PlanPremiumCountryPolandDeviceSamsung galaxy a52s Operating SystemAndroid 13 My Question or IssueI have no idea what happened. One day my "now playing" display started to look like this and I don't know how to change it back.

Newbie

Plan Premium Country Poland Device Samsung galaxy a52s  Operating System Android 13   My Question or Issue I have no idea what happened. One day my "now playing" display started t...

GünterS

Visitor

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Spotify UI - very slow responsiveness

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...

Regular

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...

JaywalkerHB

Music Fan

11549 Views

28 replies

6 likes

  • 11549 Views
  • 28 replies
  • 6 likes

Superuser Contribution Lyrics scroll faster than the song

Plan PremiumCountry NigeriaDevice redmi K50 Operating system Android Fault informationWhen playing a song, the lyrics and progress bar scroll significantly faster than the song.This problem is most likely caused by Crossfade. The lyrics scrolling off...

Regular

Plan  Premium Country  Nigeria Device  redmi K50  Operating system   Android    Fault information When playing a song, the lyrics and progress bar s...

Lu_K

Regular

1885 Views

9 replies

1 likes

Lyrics are faster than songs
Ongoing Issues
Wrong Lyrics
  • 1885 Views
  • 9 replies
  • 1 likes

Superuser Contribution Can't login on tablet

Thought i had posted this, but can't find, is it a touchy subject? Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word processing/spreadsheet/email apps.) and I cannot install ...

Casual Listener

Thought i had posted this, but can't find, is it a touchy subject?  Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word...

Maria

Moderator

202 Views

1 replies

0 likes

Login
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

kass217

Newbie

15426 Views

21 replies

19 likes

  • 15426 Views
  • 21 replies
  • 19 likes

Superuser Contribution [Critical Bug] Spotify being killed in background

PlanPremiumCountryBrasilDevice Samsung M15 5GOperating SystemAndroid 16 / One UI CoreMy Question or Issue ​Hi everyone, ​I’m reaching out because I’m facing a persistent and extremely frustrating issue with Spotify on my Samsung Galaxy M15 5G running...

Regular

Plan Premium Country Brasil Device  Samsung M15 5G Operating System Android 16 / One UI Core My Question or Issue   ​Hi everyone,   ​I’m reaching out because I’m facing a p...

Maria

Moderator

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes