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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121477 Views

27 replies

4 likes

  • 121477 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244648 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244648 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606147 Views

79 replies

3 likes

  • 606147 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

503022 Views

581 replies

42 likes

Account
Free
  • 503022 Views
  • 581 replies
  • 42 likes

Superuser Contribution Cover arts for custom songs from local files don't work

   I'm making custom playlists with local files and on pc theres zero issues but whenever i try to throw these files to my phone it just straight up refuses to work. I have no idea why but cover arts just do not work half the time and if they start w...

Casual Listener

      I'm making custom playlists with local files and on pc theres zero issues but whenever i try to throw these files to my phone it just straight up refuses to work. I have no idea why but ...

Rodzyn1

Casual Listener

478 Views

6 replies

0 likes

  • 478 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto keeps disconnecting during Spotify playback

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine before.What I've already tried:Cleared Spotify cach...

Casual Listener

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine ...

maxbiaggi30

Visitor

1302 Views

9 replies

0 likes

  • 1302 Views
  • 9 replies
  • 0 likes

Superuser Contribution Unable to turn off listening activity on mobile

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean cache, log out and log in, delete the app and down...

Casual Listener

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean...

Qwertyqwerty2

Visitor

2963 Views

5 replies

0 likes

  • 2963 Views
  • 5 replies
  • 0 likes

Superuser Contribution Music pauses without input

My music pauses without my input with increasing frequency. I've logged in and out, cleared cache, cleared storage, restarted my device, listened offline to downloaded music, made sure it has all permissions, updated, uninstalled, restarted again, re...

Casual Listener

My music pauses without my input with increasing frequency. I've logged in and out, cleared cache, cleared storage, restarted my device, listened offline to downloaded music, made sure it has all per...

Iva

Moderator

153 Views

1 replies

1 likes

  • 153 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast changes after 3 hours

PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...

Newbie

Plan Premium Country UK   Device Samsung S22 Operating System     My Question or Issue   We like listening to a 12 hour podcast overnight like sleep sounds. It has to l...

Celiarandolph

Visitor

966 Views

3 replies

0 likes

  • 966 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic Skips and No Downloads

PlanPremiumCountryPhilippinesDeviceHuawei Nova 5TOperating SystemHUAWEIMy Question or Issue I have two ongoing situations in my Spotify App. 1. Whenever I'm listening to Music, when the next track is only a few seconds in, the audio randomly stops an...

Newbie

Plan Premium Country Philippines Device Huawei Nova 5T Operating System HUAWEI My Question or Issue   I have two ongoing situations in my Spotify App.   1. Whenever I'm listenin...

Vasil

Moderator

129 Views

1 replies

0 likes

  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific podcast won't download on one device

PlanPremiumCountryUnited KingdomDevicePixel 10Operating SystemAndroid (GOS)My Question or IssueOne specific podcast will not download or play on just my phone (Night Vale being the one in question). Whenever I go to play or download it, it looks like...

Casual Listener

Plan Premium Country United Kingdom Device Pixel 10 Operating System Android (GOS) My Question or Issue One specific podcast will not download or play on just my phone (Night Vale being the ...

ruberine

Casual Listener

95 Views

2 replies

0 likes

  • 95 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Critical Bug] Spotify being killed in background

PlanPremiumCountryBrasilDevice Samsung M15 5GOperating SystemAndroid 16 / One UI CoreMy Question or Issue ​Hi everyone, ​I’m reaching out because I’m facing a persistent and extremely frustrating issue with Spotify on my Samsung Galaxy M15 5G running...

Regular

Plan Premium Country Brasil Device  Samsung M15 5G Operating System Android 16 / One UI Core My Question or Issue   ​Hi everyone,   ​I’m reaching out because I’m facing a p...

Vasil

Moderator

3907 Views

6 replies

0 likes

  • 3907 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

Tac0s1k

Visitor

42262 Views

40 replies

3 likes

  • 42262 Views
  • 40 replies
  • 3 likes

Solved!!Superuser Contribution Audio skipping / glitching / stuttering / popping on Android

Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This skipping just started happening about a month ago and I am about to...

Regular

Related thread here.    Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This...

splookie

Newbie

11408 Views

19 replies

0 likes

Android
bluetooth
glitching
popping
skipping
stuttering
  • 11408 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Discover page issue on Android app 9.1.68.1888

PlanPremiumCountryUKDeviceGoogle Pixel 9Operating SystemAndroid 17 My Question or IssueFor several weeks I have had duplicated rows of albums on the Discover page where there should be different 'Similar to' lists. I have attached a screenshot of thi...

Regular

Plan Premium Country UK Device Google Pixel 9 Operating System Android 17   My Question or Issue For several weeks I have had duplicated rows of albums on the Discover page where there...

elliottp

Regular

216 Views

2 replies

0 likes

  • 216 Views
  • 2 replies
  • 0 likes

[Beta Bug] Android app crashes on beta version 9.1.72.697

PlanPremiumCountryIsraelDeviceSamsung Galaxy 23 feOperating SystemOne ui 8.5My IssueThe spotify app crashes on start, the bug doesn't happen in public version

Newbie

Plan Premium Country Israel Device Samsung Galaxy 23 fe Operating System One ui 8.5 My Issue The spotify app crashes on start, the bug doesn't happen in public version

CryticalAce

Spotify Star

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution The video quality of concerts in phone app

PlanPremiumCountryFinlandDeviceOne Plus Nord CE 3 LiteOperating SystemOxygen OS 15Spotify app. v 9.1.68.1888My Question or IssueWhy HD quality concerts (e.g. Olivia Rodrigo, Billions Club) are shown with only 240p quality on phones? My measured WiFi ...

Gig Goer

Plan Premium Country Finland Device One Plus Nord CE 3 Lite Operating System Oxygen OS 15 Spotify app. v 9.1.68.1888 My Question or Issue Why HD quality concerts (e.g. Olivia Rodrigo, Billi...

Novy

Moderator

92 Views

1 replies

0 likes

  • 92 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics translation

I have known recently that there are translations of the lyrics and i wanna know what can i do to do that.And i guess this isnt available in windows at the moment but in android how do u do it?

Newbie

I have known recently that there are translations of the lyrics and i wanna know what can i do to do that. And i guess this isnt available in windows at the moment but in android how do u do it?

fanzli

Newbie

146798 Views

39 replies

9 likes

  • 146798 Views
  • 39 replies
  • 9 likes

Superuser Contribution Discover weekly playlist is blank out of nowhere

PlanPremiumCountryNetherlands DeviceSamsung Galaxy S24 UltraOperating SystemAndroid 16 My Question or IssueI just opened the Spotify app and wanted to change the genre of my discover weekly, but it gave me an error. When I left the screen to re-open ...

Casual Listener

Plan Premium Country Netherlands  Device Samsung Galaxy S24 Ultra Operating System Android 16   My Question or Issue I just opened the Spotify app and wanted to change the genre o...

raven11229

Casual Listener

167 Views

2 replies

0 likes

  • 167 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback pauses just before the song ends

Plan Premium - Family Country United Kingdom Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5 My Question or Issue I'm aware this issue has been marked as resolved as of app version 9.1.36, but I'm on version 9.1.58 and the issue is persisting...

Casual Listener

Plan Premium - Family Country United Kingdom  Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5   My Question or Issue I'm aware this issue has been marked as reso...

deadapunk

Casual Listener

1092 Views

11 replies

2 likes

Music pausing
playback
Playback stops
  • 1092 Views
  • 11 replies
  • 2 likes

Severe Android App UI Lag at 120Hz (SDUI Bottleneck) - Standard Troubleshooting Exhausted

PlanPremiumCountryUSADeviceTecno Spark 20 Pro+Operating SystemAndroid 14My Question or IssueHello Spotify Team,I am raising a critical performance defect regarding severe UI scrolling lag, frame drops, and Canvas stuttering on the Android app, specif...

Regular

Plan Premium Country USA Device Tecno Spark 20 Pro+ Operating System Android 14 My Question or Issue Hello Spotify Team, I am raising a critical performance defect regarding severe UI scrol...

245 Views

0 replies

0 likes

Android
App & Features
bug
critical bug
performance
UI
  • 245 Views
  • 0 replies
  • 0 likes

Superuser Contribution Black screen when playing music videos on Google TV Streamer 4K (audio works)

PlanPremiumCountryNetherlands DeviceGoogle TV streamer 4K Operating SystemAndroid 14 My Question or IssueHi everyone,I’m experiencing an issue when trying to play music videos on my Google TV Streamer 4K (Android 14).When I switch to video playback, ...

Regular

Plan Premium Country Netherlands   Device Google TV streamer 4K  Operating System Android 14   My Question or Issue Hi everyone, I’m experiencing an issue when trying to pl...

Jinado

Casual Listener

2517 Views

11 replies

0 likes

  • 2517 Views
  • 11 replies
  • 0 likes

Superuser Contribution Ongoing Android Issues

For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable. 1. When I start the app, regardless of if using WiFi or mobile data, it takes a very long time to load. 2. When I go to play anythin...

Regular

For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable.    1. When I start the app, regardless of if using WiFi or mobile dat...

lubos

Roadie

9754 Views

9 replies

2 likes

"Premium"
Android
spotify playback issues
  • 9754 Views
  • 9 replies
  • 2 likes

Superuser Contribution Músicas pulando sozinha, as vezes a música nem começa e já muda

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica Translation: The music changes on its own; sometimes I go back to where it was, and then it changes again, not even giving me ...

Visitor

A música mudam sozinhas as vezes volto pra onde esta é logo em seguida muda de novo , não dando tempo nem de ouvir a musica   Translation:  The music changes on its own; sometimes I go...

beumar

Visitor

15464 Views

4 replies

1 likes

  • 15464 Views
  • 4 replies
  • 1 likes