Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114245 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
229675 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
588570 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
483949 Views
580 replies
42 likes
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even wit...
Moderator
169634 Views
121 replies
75 likes
PlanPremium CountryUSADeviceGalaxy S10Operating SystemAndroid 12 version My Question or IssueThe app continually crashes when skipping or when playing on Bluetooth in my car for so much as 10 minutes. I've tried everything to fix it. Uninstalling, re...
Plan Premium Country USA Device Galaxy S10 Operating System Android 12 version My Question or Issue The app continually crashes when skipping or when playing on Bluetooth in my...
Moderator
149 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceGalaxy S24 FEOperating SystemAndroid 16 My Question or IssueFor the past few days, my home screen has stopped working, and it displays an error. I attempted to log in with a different account and determined that the issu...
Plan Premium Country Israel Device Galaxy S24 FE Operating System Android 16 My Question or Issue For the past few days, my home screen has stopped working, and it displays an error....
Casual Listener
206 Views
2 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app icon was changed today to a hideous discoball inconsistent with everything else...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Casual Listener
43596 Views
50 replies
11 likes
PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...
Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14 My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...
Moderator
2118 Views
9 replies
0 likes
PlanFree CountryUnited States DeviceSamsung Galaxy Note 10 Operating SystemAndroid My Question or IssueA few seconds after opening Spotify, the app crashes. I can choose to play the currently selected playlist before it crashes and it will continue, ...
Plan Free Country United States Device Samsung Galaxy Note 10 Operating System Android My Question or Issue A few seconds after opening Spotify, the app crash...
Moderator
144 Views
1 replies
0 likes
EDIT: Problem fixed itself, was probably just my phone being janky PlanPremium (family)CountryCanadaDeviceSamsung Galaxy s10My Question or IssueSince updating spotify earlier today it refuses to open properly. My phone is old as sin, so that could be...
EDIT: Problem fixed itself, was probably just my phone being janky Plan Premium (family) Country Canada Device Samsung Galaxy s10 My Question or Issue Since updating spotify earlier t...
Moderator
196 Views
1 replies
0 likes
I couldn't any friend by search because there is no "profile" in searching.
I couldn't any friend by search because there is no "profile" in searching.
Moderator
12073 Views
15 replies
3 likes
Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not working and also the lastest version of the app, for more...
Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not workin...
Moderator
223 Views
3 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S23Operating SystemAndroid 16 My Question or IssueSpotify crashes upon opening the search tab, but not immediately, there is a delay of about a quarter second. Both the Beta versions 9.1.26.2274 and the b...
Plan Premium Country Germany Device Samsung Galaxy S23 Operating System Android 16 My Question or Issue Spotify crashes upon opening the search tab, but not immediately, there is a d...
Newbie
714 Views
2 replies
0 likes
Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...
Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...
Casual Listener
17201 Views
77 replies
13 likes
PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10Operating SystemAndroid 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system settings and then reopen it), I am presented with the login screen. I'll sign i...
Plan Premium Country United States Device Google Pixel 10 Operating System Android 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system setti...
Casual Listener
1667 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceS26 Ultra (newest updates)Operating SystemAndroid 16 My Question or IssueOne specific podcast I follow (Baywatch Berlin) is sorted wrong from old to new on Android Auto and Spotify web only.On the Desktop app and on my ...
Plan Premium Country Germany Device S26 Ultra (newest updates) Operating System Android 16 My Question or Issue One specific podcast I follow (Baywatch Berlin) is sorted wrong from o...
Moderator
204 Views
3 replies
0 likes
PlanPremiumCountry Device: Samsung galaxy A32Operating System Android My Question or IssueAfter restarting my device every time I try to use the spotify app it won't load properly leaving me on a black screen till I un install and reinstall the app
Plan Premium Country Device: Samsung galaxy A32 Operating System Android My Question or Issue After restarting my device every time I try to use the spotify app it ...
Moderator
155 Views
1 replies
0 likes
Plan Premium Country USA Device (Pixel 7) Operating System (Android 16) My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would show up on the Android Auto GUI in the order I selected on my phone: release dat...
Plan Premium Country USA Device (Pixel 7) Operating System (Android 16) My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would sh...
Casual Listener
9890 Views
47 replies
10 likes
I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me mad. Please help. I don't have the problem on my exis...
I got a new Samsung A56 yesterday and Spotify is making ticking noises every few seconds when playing tracks. I have tried every possible solution I can see online but nothing works Its driving me ...
Regular
1681 Views
10 replies
0 likes
PlanPremium (Family Account Member)Country EnglandDeviceSamsung Galaxy s23 Ultra Operating SystemAndroid Version 14One UI 6.1 My Question or IssueAt first it took ages for me to get access to music videos: I am always quite late to receiving content ...
Plan Premium (Family Account Member) Country England Device Samsung Galaxy s23 Ultra Operating System Android Version 14 One UI 6.1 My Question or Issue At first it took...
Music Fan
4089 Views
5 replies
0 likes
PlanPremiumCountryTaiwanDeviceGoogle Pixel 7 ProOperating SystemAndroid 16 My Question or IssueWhen using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' buttons at the bottom randomly disappear. I have to re-login or change the lang...
Plan Premium Country Taiwan Device Google Pixel 7 Pro Operating System Android 16 My Question or Issue When using the 'Queue' feature, the 'Mix', 'Shuffle', 'Repeat', and 'Timer' but...
Casual Listener
149 Views
2 replies
0 likes
I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...
I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...
Music Fan
6260 Views
13 replies
5 likes
In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently?It's there even if I turn off all notifications for Spotify. I can hide it if I long press it, but it comes back with the next song. It'...
In one of the recent updates a 'now playing' appeared in the notification bar. How do I get rid of it permanently? It's there even if I turn off all notifications for Spotify. I can hide it if I lon...
Regular
13532 Views
29 replies
9 likes
