Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
208852 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
557526 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461181 Views
575 replies
39 likes
PlanPremiumCountryUkDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueApp forgets which songs and playlists I've downloaded, I don't have to redownload properly though it seems, as they instantly complete, it looks like the app i...
Plan Premium Country Uk Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue App forgets which songs and playlists I've downloaded, I don't have to redownload p...
Moderator
116 Views
1 replies
0 likes
PlanFree/PremiumOperating SystemAndroid My Question or Issue Videos on home screen autoplay despite auto play turned off in settings
Plan Free/Premium Operating System Android My Question or Issue Videos on home screen autoplay despite auto play turned off in settings
Roadie
1750 Views
9 replies
2 likes
Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome! PlanPremiumDevicesPhone 1: Nothing Phone (2a)Phone 2: Samsung Galaxy S10eLaptop: Lenovo Think...
Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome! Plan Premium Devices Phone 1: ...
Visitor
6754 Views
9 replies
0 likes
So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happens even though the game is completely muted. If ther...
So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happen...
Moderator
1290 Views
3 replies
0 likes
No specific repro steps. ```type: crashuserType: full.secondarypackage: com.spotify.music:141048200, targetSdk 36osVersion: google/mustang/mustang:16/BP4A.260205.001/2026042101:user/release-keysuid: 1010231 (u:r:untrusted_app:s0:c231,c256,c522,c768)c...
No specific repro steps. ``` type: crash userType: full.secondary package: com.spotify.music:141048200, targetSdk 36 osVersion: google/mustang/mustang:16/BP4A.260205.001/2026042101:user/...
91 Views
0 replies
0 likes
When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...
When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...
Visitor
13386 Views
4 replies
3 likes
I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.
I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.
Casual Listener
5177 Views
7 replies
1 likes
PlanPremiumCountry AustraliaDeviceGoogle Nest Hub 2nd GenOperating SystemGoogle's Fuchsia OS My Question or IssueCasting Spotify from phone (Android Pixel 9) or direct voice command on my Google Nest Hub since mid-March 2026. The issue persisted when...
Plan Premium Country Australia Device Google Nest Hub 2nd Gen Operating System Google's Fuchsia OS My Question or Issue Casting Spotify from phone (Android Pixel 9) or direct v...
Moderator
514 Views
1 replies
0 likes
PlanPremiumCountry USOperating SystemAndroid 7.1.2 Nougat My Question or IssueI don't know if this is the intended behavior (it really shouldn't be), but if I don't have an internet connection, and Spotify is in the Online mode, it won't play downloa...
Plan Premium Country US Operating System Android 7.1.2 Nougat My Question or Issue I don't know if this is the intended behavior (it really shouldn't be), but if I don't have an ...
Regular
21634 Views
22 replies
5 likes
PlanPremiumCountryJapanDeviceSamsung Galaxy A52 5GOperating SystemAndroid 14One UI Version6.1Spotify Version9.0.78.1116The SD card I'm usingSanDisk microSD Card 1TB UHS-I U1 Class 10 (SDSQUAC-1T00-GH3MA） My Question or IssueI usually download playlis...
Plan Premium Country Japan Device Samsung Galaxy A52 5G Operating System Android 14 One UI Version 6.1 Spotify Version 9.0.78.1116 The SD card I'm using SanDisk microSD Card 1TB UHS-I U1...
Moderator
1730 Views
8 replies
0 likes
Environment: AndroidFeature: Audio Quality Settings (Data Saver)Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data overuse. However, the app applies the "WiFi profile" a...
Environment: Android Feature: Audio Quality Settings (Data Saver) Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data...
Spotify Star
432 Views
1 replies
1 likes
PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...
Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...
Moderator
1609 Views
6 replies
1 likes
PlanPremiumCountryBrasilDeviceSamsung Galaxy S10 Operating SystemAndroid 12My Question or IssueI’m having trouble listening to downloaded artists/albums in offline mode.I’ve already updated the app and reinstalled it several times, but the same issue...
Plan Premium Country Brasil Device Samsung Galaxy S10 Operating System Android 12 My Question or Issue I’m having trouble listening to downloaded artists/albums in offline ...
Spotify Star
324 Views
5 replies
0 likes
PlanPremiumCountryItalyDevicePixel 7aOperating SystemAndroid 16 My Question or IssueUpdated the app yesterday on my Pixel Android smartphone. Now when I play some track I didn't saved for offline playing it only plays a few seconds then stops and war...
Plan Premium Country Italy Device Pixel 7a Operating System Android 16 My Question or Issue Updated the app yesterday on my Pixel Android smartphone. Now when I play some track I did...
Moderator
229 Views
2 replies
0 likes
PlanPremiumCountryUKDevicePixel 9 Pro & BMWOperating SystemAndroid 16iDrive 7Spotify version 9.0.78.1116 My Question or IssueWhen listening to podcasts in android auto, the wrong podcast length is displayed. Displaying something like 32:00/30:00 The ...
Plan Premium Country UK Device Pixel 9 Pro & BMW Operating System Android 16 iDrive 7 Spotify version 9.0.78.1116 My Question or Issue When listening to podcasts in android aut...
Newbie
1325 Views
9 replies
1 likes
PlanFree/PremiumCountryItaly DeviceAndroid tablet Operating SystemAndroid 13 My Question or issueUntil recently I could use Spotify on my tablet on my desktop and on my smart phone. Now I cannot use it on my tablet because the tablet thinks I'm in a ...
Plan Free/Premium Country Italy Device Android tablet Operating System Android 13 My Question or issue Until recently I could use Spotify on my tablet on my desktop...
Regular
424 Views
8 replies
0 likes
PlanPremiumCountryGermanyDeviceGoogle Pixel 7Operating SystemAndroid 15 My Question or IssueI'm having an issue where the Spotify Widget disappears on the Lock Screen after barely a second (see attached file).All notification settings are set correct...
Plan Premium Country Germany Device Google Pixel 7 Operating System Android 15 My Question or Issue I'm having an issue where the Spotify Widget disappears on the Lock Screen...
Casual Listener
4759 Views
11 replies
0 likes
免费中国小米平板7 ProAndroid 16我的小米平板并没有像选择移动手机那样在APP上可以切换歌曲，而且在歌曲单里无法选择外，连以前的自由切歌也没有了
免费 中国 小米平板7 Pro Android 16 我的小米平板并没有像选择移动手机那样在APP上可以切换歌曲，而且在歌曲单里无法选择外，连以前的自由切歌也没有了
Moderator
273 Views
4 replies
0 likes
Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This skipping just started happening about a month ago and I am about to...
Related thread here. Does anyone know how to accomplish the above with an Android S23? I go into the Security and Privacy section; however, there is nothing there for Bluetooth. This...
Newbie
8320 Views
18 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 16, One UI 8.0Spotify App version9.1.24.1739My IssueWhen you start a playlist, etc and it adds songs to the queue, you are shown clear or edit, if you press edit an...
Plan Premium Country United Kingdom Device Samsung Galaxy S23 Ultra Operating System Android 16, One UI 8.0 Spotify App version 9.1.24.1739 My Issue When you start a playlist, etc and it a...
Moderator
582 Views
2 replies
0 likes
