Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842981 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842981 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14377 Views
  • 1 replies
  • 0 likes
  • 14377 Views
  • 1 replies
  • 0 likes

Missing slider??

I'm using an S22 ultra. Several updates ago the slider in my like songs folder disappeared. Now I have to manually scroll to find somgs. Anyone else having this trouble? Extremely frustrating and time consuming to find my music

  • Newbie
  • I'm using an S22 ultra. Several updates ago the slider in my like songs folder disappeared. Now I have to manually scroll to find somgs. Anyone else having this trouble? Extremely frustrating and tim...
  • 53 Views
  • 0 replies
  • 0 likes
  • 53 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] Spotify take ~5min for start

PlanPremium DeviceRedmi Note 8 ProOperating SystemAndroid My Question or IssueEach time I start spotify on my phone it takes an eternity to start.I disconnect reconnect, restart the phone, test without sd card, without vpn, cleared cache, reinstallat...

  • Newbie
  • Plan Premium   Device Redmi Note 8 Pro Operating System Android   My Question or Issue Each time I start spotify on my phone it takes an eternity to start. I disconnect reconnect,...
  • Yordan
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to pause/stop spotify with alexa or google assistant

I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed. I can start spotify with both alexa and google assistant however I can't pause or stop spotify with either alexa or googl...

  • Casual Listener
  • I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed.  I can start spotify with both alexa and google assistant however...
  • Alex
  • Moderator
  • 75 Views
  • 2 replies
  • 0 likes
  • 75 Views
  • 2 replies
  • 0 likes

Superuser Contribution It doesn't allow me to listen to the music I want in Android

PlanFreeCountryPerúDevice(LG K9)Operating System(Android 7.1.2) My Question or IssueThere is a pretty serious problem with the player on Android cell phones, It has also happened to my sister and me with my old account, I thought it was because it wa...

  • Casual Listener
  • Plan Free Country Perú Device (LG K9) Operating System (Android 7.1.2)   My Question or Issue There is a pretty serious problem with the player on Android cell phones, It has also happ...
  • Mekirs
  • Casual Listener
  • 247 Views
  • 2 replies
  • 0 likes
  • Android 7.1
    It also does not allow me to listen to my playlist of I like you
    It doesn't allow me to listen to the music I want
    LG K9
    Peru
  • 247 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify randomly starts playing

PlanPremiumCountryGermanyDevicePixel 5Operating SystemAndroid 12 My Question or IssueFirst of all, I have done all the default troubleshooting steps (Logout everywhere, change password, reinstall, update, restart, clean cache...) - issue persists ove...

  • Casual Listener
  • Plan Premium Country Germany Device Pixel 5 Operating System Android 12   My Question or Issue First of all, I have done all the default troubleshooting steps (Logout everywhere, chang...
  • Jeremy
  • Moderator
  • 960 Views
  • 10 replies
  • 0 likes
  • 960 Views
  • 10 replies
  • 0 likes

Superuser Contribution My playlist that is over 30 hours stops playing overnight.

Hello,, recently I have been wanting my playlist to play overnight. My playlist is over 30 hours long and has nearly 500 songs. It usually stops an hour or so after I go to bed. I have shuffle and repeat enabled on my playlist so I'm not sure why it ...

  • Casual Listener
  • Hello,, recently I have been wanting my playlist to play overnight. My playlist is over 30 hours long and has nearly 500 songs. It usually stops an hour or so after I go to bed. I have shuffle and re...
  • ChloeNaylor
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

Superuser Contribution Displaying "You're Offline" despite being connected to WiFi

So I was about to listen to search for a song but then Spotify says try again because there's no internet connection and I am running on 4G internet connection with a WiFi speed of 30mbps so I'm not sure why this is happening I tried uninstalling and...

  • Music Fan
  • So I was about to listen to search for a song but then Spotify says try again because there's no internet connection and I am running on 4G internet connection with a WiFi speed of 30mbps so I'm not ...
  • OscarDC
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

  • Casual Listener
  • On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however. ...
  • j12341
  • Newbie
  • 96770 Views
  • 28 replies
  • 2 likes
  • 96770 Views
  • 28 replies
  • 2 likes

Superuser Contribution Spotify does not change heart to green in all cases when you like the track on Android

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid 11 My Question or IssueHi, I have problem with liked tracks. It only happens on my phone, so I guess it is a bug in the app, which is updated by now. I click sometimes anywhere on the h...

  • Roadie
  • Plan Premium Country Finland Device Galaxy A40 Operating System Android 11   My Question or Issue Hi, I have problem with liked tracks. It only happens on my phone, so I guess it is a ...
  • AlejaR
  • Moderator
  • 1136 Views
  • 29 replies
  • 0 likes
  • Android
    App
    heart
    liked tracks
  • 1136 Views
  • 29 replies
  • 0 likes

Superuser Contribution Car View missing

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...

  • Casual Listener
  • Plan Premium Country New Zealand Device Samsung Galaxy S20+ 5G Operating System Android 11  My Question or Issue As of today the 'Car Mode' is missing from my settings. I have it on all...
  • 4545442
  • Casual Listener
  • 82161 Views
  • 238 replies
  • 73 likes
  • car mode
    settings
  • 82161 Views
  • 238 replies
  • 73 likes

Cannot login from mobile with neither email nor username, tried all methods but none of them work

Plan: FreeCountry: IndiaDevice: Moto g40 FusionOperating System: Android Oreo This problem has been troubling me since last year when Spotify started showing that I was "offline" even though I was connected to the internet. I uninstalled and reinstal...

  • Casual Listener
  • Plan: Free Country: India Device: Moto g40 Fusion Operating System: Android Oreo   This problem has been troubling me since last year when Spotify started showing t...
  • Taylith
  • Rising Star 3
  • 304 Views
  • 7 replies
  • 1 likes
  • 304 Views
  • 7 replies
  • 1 likes

Superuser Contribution Group session listen on same device

When I join a remote group session it doesn't give me any option to choose what device to listen on.I want to listen on the same device as the session host, but instead it just defaults to listen on my device with no option to change it. How do I fix...

  • Regular
  • When I join a remote group session it doesn't give me any option to choose what device to listen on. I want to listen on the same device as the session host, but instead it just defaults to listen o...
  • infd
  • Newbie
  • 11458 Views
  • 19 replies
  • 9 likes
  • 11458 Views
  • 19 replies
  • 9 likes

Superuser Contribution Disable autoplay on Android auto

Hi all,How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving more hazodous. Thanks

  • Casual Listener
  • Hi all, How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving ...
  • Coin_Drop
  • Newbie
  • 4055 Views
  • 8 replies
  • 0 likes
  • 4055 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can't log in to Spotify Live. Constantly get "Something went wrong".

Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basically gave up. With the change to "Spotify Live", I w...

  • Casual Listener
  • Hello. I've been trying to log into Spotify Live from my Android phone. It was super laggy when first released for Android (as Greenroom) months ago and wouldn't let me log in half the time. I basica...
  • AlejaR
  • Moderator
  • 176 Views
  • 2 replies
  • 0 likes
  • 176 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why does my Spotify stop playing after a while when I close the app

So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls-whever I close my phone or leave the app the music stops playing afte...

  • Casual Listener
  • So i recently got a new phone and my Spotify has been acting weird since. -The play bar looks different when my phone is off, it's white and only has the song name and the controls -whever I close...
  • AlejaR
  • Moderator
  • 174 Views
  • 4 replies
  • 0 likes
  • 174 Views
  • 4 replies
  • 0 likes

Shuffle

I keep hitting the shuffle thing at the top of the screen and all it does is change the song.There is no tool bar at the bottom of the screen. How do I do turn this off

  • Visitor
  • I keep hitting the shuffle thing at the top of the screen and all it does is change the song. There is no tool bar at the bottom of the screen.   How do I do turn this off
  • Taylith
  • Rising Star 3
  • 70 Views
  • 1 replies
  • 2 likes
  • 70 Views
  • 1 replies
  • 2 likes

Superuser Contribution [Android] Songs stopping

Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has stopped, it says it is still playing and the time coun...

  • Visitor
  • Every ~1 minute 30, the song pauses and I have to restart the app. When I restart it, it doesn't respond, but when I try again it works as normal for the next minute and a half. When the song has sto...
  • Yordan
  • Moderator
  • 44 Views
  • 1 replies
  • 0 likes
  • Android
  • 44 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Sessions missing two main features after most recent update

PlanPremiumCountryNetherlands DeviceOnePlus 5TOperating SystemAndroid 10 My Question or IssueAfter the most recent update, you can no longer seem to scan a code to join someone's group session. You can also no longer choose if you want to play on the...

Semx11_1-1644696631742.png
  • Casual Listener
  • Plan Premium Country Netherlands   Device OnePlus 5T Operating System Android 10   My Question or Issue After the most recent update, you can no longer seem to scan a code to joi...
  • TechnØmatter
  • Visitor
  • 3819 Views
  • 14 replies
  • 9 likes
  • 3819 Views
  • 14 replies
  • 9 likes

Superuser Contribution I cant use my queue

PlanFreeCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to start using my queue on my spotify app for work but the only way I can use it right ...

  • Newbie
  • Plan Free Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I wanted to sta...
  • Alex
  • Moderator
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes