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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854607 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854607 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20422 Views
  • 3 replies
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  • 20422 Views
  • 3 replies
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Solved!!Superuser Contribution Shuffle and Repeat buttons are not showing

PlanFreeCountry IndiaOperating SystemAndroid My Question or Issue There is a hide song button instead of shuffle button. I've tried reinstalling.

  • Newbie
  • Plan Free Country  India Operating System Android   My Question or Issue  There is a hide song button instead of shuffle button. I've tried reinstalling.
  • Alex
  • Moderator
  • 38340 Views
  • 65 replies
  • 25 likes
  • 38340 Views
  • 65 replies
  • 25 likes

Superuser Contribution Shared links doesn't work

PlanPremiumCountrySwedenDeviceOnePlus NordOperating SystemAndroid 11BrowserChrome, Brave My Question or IssueI've seen other topics here about shared links not working and they've been closed without action, like this one for example: https://communi...

  • Casual Listener
  • Plan Premium Country Sweden Device OnePlus Nord Operating System Android 11 Browser Chrome, Brave   My Question or Issue I've seen other topics here about shared links not working an...
  • NearlyNuble
  • Regular
  • 7115 Views
  • 37 replies
  • 8 likes
  • Android
    Share links
  • 7115 Views
  • 37 replies
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Superuser Contribution Por qué no puedo hacer descargas de canciones?

Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer?

  • Visitor
  • Hola al momento de querer descargar una lista de reproducción o álbum me aparece como inciando pero no se descarga ningún archivo, que puedo hacer? 
  • Eni
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
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Superuser Contribution Why is there no Driving Mode view in Android like there is for iPhone?

I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings of the app there is no option to enable a car mode t...

  • Regular
  • I have just switched from iPhone to a Samsung and cannot believe how unsafe the Spotify app is in the car. The navigation buttons are small, the widget is tiny and unadjustable, and in the settings o...
  • slowepiphanies
  • Regular
  • 109 Views
  • 4 replies
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  • 109 Views
  • 4 replies
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Solved!!Superuser Contribution Spotify App loads forever on Android 12

PlanPremiumCountryNetherlands / SwitzerlandDeviceSamsung Galaxy S21 5G / SM-G991B/DSOperating SystemAndroid 12 / One UI 4.0 My Question or IssueIn short: Spotify app isn't usable on this device. Since approx. 1 week I'm not able to search or play son...

  • Regular
  • Plan Premium Country Netherlands / Switzerland Device Samsung Galaxy S21 5G / SM-G991B/DS Operating System Android 12 / One UI 4.0   My Question or Issue In short: Spotify app isn't us...
  • PPG15
  • Casual Listener
  • 4652 Views
  • 37 replies
  • 1 likes
  • Android 12
    bug
  • 4652 Views
  • 37 replies
  • 1 likes

Superuser Contribution Podcasts aren't accessible

I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up

  • Visitor
  • I recently downloaded spotify, and when I search for podcasts, nothing shows up. When I click a link to a podcast, the home page of spotify shows up
  • Eni
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option to DISABLE auto start spotify android app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Avicario
  • Casual Listener
  • 64229 Views
  • 60 replies
  • 14 likes
  • 64229 Views
  • 60 replies
  • 14 likes

Solved!! How to stop the app from launching on start up?

Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch it, no other apps do this, I looked in setting but...

  • Regular
  • Every time I reboot my phone, spotify pops up, but it never even loads properly unless I close app and launch if again, that aside I do not want it to launch when I start my phone, only when I launch...
  • Avicario
  • Casual Listener
  • 7185 Views
  • 17 replies
  • 0 likes
  • 7185 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesn't automatically switch to car mode

I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the normal mode and it doesn't even prompt me to switch to car mod...

  • Regular
  • I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's  back into the...
  • Lyubka
  • Moderator
  • 4122 Views
  • 9 replies
  • 0 likes
  • Car
  • 4122 Views
  • 9 replies
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Superuser Contribution clearing cache on Spotify Lite stops playback on Desktop (Linux)

using Spotify Lite v. 1.9.0.31695 on a Sony Xperia X running Android 8. newly installed. Connect doesn't seem to work reliably on Lite, so the Android app and desktop client are not talking to each other. the desktop client doesn't reliably detect my...

  • Roadie
  • using Spotify Lite v. 1.9.0.31695 on a Sony Xperia X running Android 8. newly installed.   Connect doesn't seem to work reliably on Lite, so the Android app and desktop client are not talking ...
  • Lyubka
  • Moderator
  • 83 Views
  • 3 replies
  • 0 likes
  • 83 Views
  • 3 replies
  • 0 likes

Why is spotify playing music when the app isnt running, on another device

I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone.This is very anoying, because I dont want to listen to spotify at all some ti...

  • Visitor
  • I got 2 phones, both samsung. Right now spotify is closed on both, but still plays on one of them. The phone spotify is playing on says that its playing from my other phone. This is very anoying, ...
  • Amayy
  • Spotify Star
  • 41 Views
  • 1 replies
  • 0 likes
  • 41 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not interested option is missing in android app

Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001But the option is missing for me on Android. I checked for updates but I'm already up to date.

  • Visitor
  • Found this when googling: https://community.spotify.com/t5/Implemented-Ideas/Discover-Please-add-a-quot-Not-Interested-quot-Button/idi-p/5275001 But the option is missing for me on Android. I checke...
  • Vasil
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
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Superuser Contribution How can I make my background color the same as my profile picture on Spotify android?

How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors are the same as my picture though...

  • Casual Listener
  • How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors ...
  • nadds
  • Visitor
  • 7582 Views
  • 8 replies
  • 0 likes
  • 7582 Views
  • 8 replies
  • 0 likes

Superuser Contribution Local files greyed out on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy J7 My Question or IssueI added some local files to my desktop playlist that are matching up to songs included in Spotify's catalog. The band is German though, so not all of their songs are playable for me in ...

  • Casual Listener
  •   Plan Premium Country USA Device Samsung Galaxy J7   My Question or Issue I added some local files to my desktop playlist that are matching up to songs included in Spotify's catal...
  • eramaeni
  • Casual Listener
  • 8852 Views
  • 15 replies
  • 0 likes
  • Local files for Spotify Mobile
  • 8852 Views
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Superuser Contribution Podcast Filter Not Remembering "Unplayed" Selection (defaults to "all episodes")

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy s10eOperating SystemAndroid My Question or IssueI've selected "unplayed" under the sort menu of a podcast I listen to, and whenever I leave navigate away from the podcast and then back again it ha...

  • Regular
  • Plan Premium Country The Netherlands Device Samsung Galaxy s10e Operating System Android   My Question or Issue I've selected "unplayed" under the sort menu of a podcast I listen to, a...
  • ScottDavid
  • Visitor
  • 2128 Views
  • 15 replies
  • 16 likes
  • 2128 Views
  • 15 replies
  • 16 likes

Swipe Down to Sort not working

PlanFreeCountryUSADeviceSamsung GalaxyOperating SystemAndroid My Question or IssueWhen I first downloaded the Spotify App I was able to swipe down while in a playlist and use the Sort feature. Now I no longer can. Where lies the issue??

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy Operating System Android   My Question or Issue When I first downloaded the Spotify App I was able to swipe down while in a playlist and use...
  • Prague
  • Composer
  • 1356 Views
  • 1 replies
  • 1 likes
  • 1356 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded songs will not play when offline

PlanPremiumCountryUSDevicePixel 4Operating SystemAndroid 11 More often than not, Spotify will not play downloaded music when I am offline or lose signal. This has been an issue off and on for over a year and I am far from the only person experiencing...

  • Casual Listener
  • Plan Premium Country US Device Pixel 4 Operating System Android 11   More often than not, Spotify will not play downloaded music when I am offline or lose signal. This has been an issue...
  • h72-fhxm_mivq
  • Casual Listener
  • 6236 Views
  • 12 replies
  • 5 likes
  • 6236 Views
  • 12 replies
  • 5 likes

Superuser Contribution Spotify won't play on Google Home

PlanPremiumCountryMexicoDeviceHuawei Y9S and PCOperating SystemAndroid 11, Windows 10 My Question or IssueI have two Google Home Mini speakers and a Google Chromecast which I used to stream Spotify to with no issues. Almost a week ago now I am no lon...

  • Casual Listener
  • Plan Premium Country Mexico Device Huawei Y9S and PC Operating System Android 11, Windows 10   My Question or Issue I have two Google Home Mini speakers and a Google Chromecast which I...
  • ThomasNik
  • Visitor
  • 2818 Views
  • 13 replies
  • 0 likes
  • 2818 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Playlist order different on app than on my computer

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating SystemWindows 7 My Question or IssueI'm getting married in a few months. My fiance and I have gathered all the songs we wish to play. Took days to go though and set the playlist up so that the son...

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy 10 Operating System Windows 7   My Question or Issue I'm getting married in a few months. My fiance and I have gathered all the songs we ...
  • wlondon
  • Regular
  • 3277 Views
  • 5 replies
  • 0 likes
  • 3277 Views
  • 5 replies
  • 0 likes

Superuser Contribution Pop up when song added to playlist missing?

Lately i have been having an issue with my spotif app.There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up even had an "undo" button. That particular pop up is...

  • Casual Listener
  • Lately i have been having an issue with my spotif app. There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up...
  • Lyubka
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes