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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114239 Views

26 replies

4 likes

  • 114239 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229673 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229673 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588559 Views

79 replies

3 likes

  • 588559 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483942 Views

580 replies

42 likes

Account
Free
  • 483942 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Omga4000

Newbie

27236 Views

30 replies

0 likes

  • 27236 Views
  • 30 replies
  • 0 likes

Superuser Contribution Trouble Resizing New Android Widget

PlanPremiumCountryUnited Kingdom of Great Britain and Northern IrelandDeviceMotorola moto g53 (5G)Operating SystemAndroid 14, 1 March 2026 Google Play system update, 1 April 2026 Android security update.Spotify Version9.1.56.574 My Question or IssueH...

Casual Listener

Plan Premium Country United Kingdom of Great Britain and Northern Ireland Device Motorola moto g53 (5G) Operating System Android 14, 1 March 2026 Google Play system update, 1 April 2026 A...

TOG_2

Casual Listener

622 Views

4 replies

1 likes

Android
Android widget
Widget
  • 622 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Getting age restriction message only on fire tablet

PlanPremiumCountryUSADeviceFIRE TABLET 10, generation 13Operating SystemAndroid My Question or IssueI get the age restriction message when opening Spotify on my Fire tablet. I do not get this message on my android phone or my girlfriend’s iPad with m...

Casual Listener

  Plan Premium Country USA Device FIRE TABLET 10, generation 13 Operating System Android   My Question or Issue I get the age restriction message when opening Spotify on my Fire ...

Michael3003

Casual Listener

328 Views

5 replies

0 likes

  • 328 Views
  • 5 replies
  • 0 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

Yordan

Moderator

6193 Views

17 replies

7 likes

  • 6193 Views
  • 17 replies
  • 7 likes

Solved!!Superuser Contribution Spotify playback no longer showing up on my lock screen or notifications

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.

Visitor

Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...

carlosvans

Newbie

9588 Views

9 replies

1 likes

  • 9588 Views
  • 9 replies
  • 1 likes

Superuser Contribution Play button don't work

I'm facing an issue with play button it is stuckPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

I'm facing an issue with play button it is stuck Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windo...

DE4D_ANG3L

Casual Listener

4389 Views

5 replies

0 likes

  • 4389 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

Regular

Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...

nast3

Visitor

55201 Views

132 replies

7 likes

artwork cover
avrcp
bluetooth
  • 55201 Views
  • 132 replies
  • 7 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

Visitor

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...

AlejaR

Moderator

56659 Views

12 replies

6 likes

  • 56659 Views
  • 12 replies
  • 6 likes

Volume SPIKES (and my world explodes!)

Plan : PremiumCountry USASpotify version: 8.5.50.916Device: Google Pixel2Operating System (Android 10)WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008.0) I have a MAJOR problem with the Volume Control of either Spotif...

Newbie

Plan : Premium Country USA Spotify version: 8.5.50.916 Device: Google Pixel2 Operating System (Android 10) WiFi Speakers: Sonos Playbar and Samsung Soundbar Q90R (firmware: HW-Q90RWWB-1008....

moonybaby1

Visitor

12109 Views

20 replies

15 likes

SAFETY HAZARD
  • 12109 Views
  • 20 replies
  • 15 likes

Superuser Contribution Spotify doesn't work on android

PlanPremiumCountryNetherlands deviceSamsung a54Operating SystemAndroidMy Question or IssueSpotify will open but say I'm offline or say i can't go to library because there is an issue. Can't update the app and removing and reinstall it doesn't work

Visitor

Plan Premium Country Netherlands  device Samsung a54 Operating System Android My Question or Issue Spotify will open but say I'm offline or say i can't go to library because there is an...

aabriscoe95

Casual Listener

137 Views

2 replies

0 likes

  • 137 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Jumps back in time when I continue the shuffle the next day

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone.The next day when I get to work, I hit play again to continue where I left off.However, I find that it has jumped back a few dozen songs,...

Casual Listener

I'll be listening to my playlist in shuffle mode whilst I'm at work. When I finish, I pause it and lock my phone. The next day when I get to work, I hit play again to continue where I left off. How...

Yordan

Moderator

2125 Views

9 replies

2 likes

  • 2125 Views
  • 9 replies
  • 2 likes

Superuser Contribution Music pauses when you click the 3 bars, minimize button or back button on Samsung galaxy s24 ultra

PlanPremiumCountryUSDeviceSamsung Galaxy S24 UltraOperating SystemAndroid 16When clicking the:3 vertical barsCircle button (minimize button)Left arrow (back button)While playing music within Spotify, the music just pauses and stops playing music. I h...

Casual Listener

Plan Premium Country US Device Samsung Galaxy S24 Ultra Operating System Android 16 When clicking the: 3 vertical bars Circle button (minimize button) Left arrow (back button) While playi...

AndySaunders

Newbie

494 Views

9 replies

1 likes

"Music"
pausing issues
Shitty UI 2.0
  • 494 Views
  • 9 replies
  • 1 likes

Solved!! How to hide "Recommended Songs" for personal playlists?

Hi.How do I hide the "Recommended Songs" tab below playlists I created myself?Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there are songs listed that I did not specifically add mysel...

Casual Listener

Hi. How do I hide the "Recommended Songs" tab below playlists I created myself? Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there...

Timo1233

Visitor

4903 Views

5 replies

2 likes

  • 4903 Views
  • 5 replies
  • 2 likes

Superuser Contribution Play a playlist instead of queue

PlanPremiumCountryUSDeviceMoto GOperating SystemAndroid My Question or IssueDo I understand correctly that, on mobile, if I want to play a playlist while I have something in the queue, I either have to add every song in the playlist manually or delet...

Newbie

Plan Premium Country US Device Moto G Operating System Android   My Question or Issue Do I understand correctly that, on mobile, if I want to play a playlist while I have something in ...

36749318

Newbie

1955 Views

3 replies

0 likes

  • 1955 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify connections" notification

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation.All I get ony phone is a notification saying "Spotify connections"... No other details, tapping it does...

Music Fan

I've seen several mentions about notifications saying "Waze is connected" and similar, that are stuck on screen, but that's not quite my situation. All I get ony phone is a notification saying "Spot...

Ozimodo

Casual Listener

28014 Views

10 replies

0 likes

  • 28014 Views
  • 10 replies
  • 0 likes

Superuser Contribution Android widget not working on 3rd party launchers

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1 My Question or Issue The new 4*2 widget with album suggestions isn't showing any album art. Was ok up until yesterday.

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1   My Question or Issue The new 4*2 widget with album suggestions isn't showing any album a...

Kabbie

Visitor

30424 Views

85 replies

20 likes

  • 30424 Views
  • 85 replies
  • 20 likes

Superuser Contribution Audiobook sound issue

PlanPremiumCountrySweden DeviceSamsung Galaxy S23 ULTRAOperating SystemAndroid 16, One UI 8.5 My Question or IssueThis audiobook is not producing any sound. Other audiobooks work normally for me, but this one has no audio output at all. Please invest...

Regular

Plan Premium Country Sweden  Device Samsung Galaxy S23 ULTRA Operating System Android 16, One UI 8.5   My Question or Issue This audiobook is not producing any sound. Other audiob...

MihailY

Moderator

267 Views

5 replies

0 likes

audio book
  • 267 Views
  • 5 replies
  • 0 likes

Superuser Contribution Sound keeps briefly dropping out

Plan: Premium DuoCountry: UKOS: Android 16Device: Google Pixel Tablet I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposite effect. There are two problems:Gapless playback doesn't always w...

Regular

Plan: Premium Duo Country: UK OS: Android 16 Device: Google Pixel Tablet   I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposit...

henry22s

Newbie

2007 Views

6 replies

0 likes

  • 2007 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I found the root cause of disappearing cache!

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, especially on Android 16, please try these steps:Step...

Roadie

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, es...

佐藤アキラ

Roadie

2457 Views

23 replies

16 likes

  • 2457 Views
  • 23 replies
  • 16 likes

Solved!! Load time longer than expected (+60 seconds) when internet connection is on.

PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1 IIOperating SystemAndroid 12 My Question or IssueWhen device is connected to internet, with any type of connection, loading time for downloades playlists is over 60 seconds. When device is...

Casual Listener

Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12   My Question or Issue When device is connected to internet, with any type of connecti...

Jrjm

Casual Listener

452 Views

2 replies

0 likes

Android
performance
  • 452 Views
  • 2 replies
  • 0 likes