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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201502 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201502 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545717 Views

78 replies

3 likes

  • 545717 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453366 Views

571 replies

38 likes

Account
Free
  • 453366 Views
  • 571 replies
  • 38 likes

Superuser Contribution Shuffled Queue is Rewinding Between Sessions

I have a playlist with 2,500 songs that I like to leave shuffled and listen to across multiple sessions, however, lately it's been losing my spot in the queue and starting each session 10~20 songs prior to where I stopped. At first I thought it was a...

Casual Listener

I have a playlist with 2,500 songs that I like to leave shuffled and listen to across multiple sessions, however, lately it's been losing my spot in the queue and starting each session 10~20 songs pr...

AlejaR

Moderator

300 Views

1 replies

0 likes

multiple sessions
queue
shuffle
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is broken, songs are removed after being played

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue, it does not show earlier songs so you can't jump b...

Casual Listener

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue,...

Gabriella1000

Visitor

1460 Views

4 replies

1 likes

  • 1460 Views
  • 4 replies
  • 1 likes

Superuser Contribution App crashing "new episodes" feed

PlanPremium (family)CountryNorwayDeviceSamsung Galaxy S24+Operating SystemAndroid 14/ One UI 6.1 My Question or Issue:My app has an issue where it crashes when opening the "new episodes" feed. It has been going on for a couple of months (but I don´t ...

Casual Listener

Plan Premium (family) Country Norway Device Samsung Galaxy S24+ Operating System Android 14/ One UI 6.1   My Question or Issue: My app has an issue where it crashes when opening the "n...

alasons

Casual Listener

2055 Views

14 replies

1 likes

Android
App
Crash
podcast
  • 2055 Views
  • 14 replies
  • 1 likes

Superuser Contribution Re: Playlists wont load - stuck on loading

I know I'm 10 years late to the party but I'm experiencing the same issue lol, my personally made playlist is stuck on the loading screen and it won't let me access it whatsoever. The thing is, on my iPhone, it works completely fine. I'm on a Samsung...

Visitor

I know I'm 10 years late to the party but I'm experiencing the same issue lol, my personally made playlist is stuck on the loading screen and it won't let me access it whatsoever. The thing is, on my...

OscarDC

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

im not see a lossess option

I'm not seeing my lossess option it's frustrating PlanPremiumCountrytrinidad and tobago DeviceSamsung Galaxy S22 ultraOperating SystemAndriod 15 My Question or IssueCan you fix my Lossess audio problem not showing up.

Visitor

I'm not seeing my lossess option it's frustrating  Plan Premium Country trinidad and tobago  Device Samsung Galaxy S22 ultra Operating System Andriod 15   My Question or Issu...

AxelHondere

Casual Listener

673 Views

2 replies

0 likes

"Spotify Lossless Not Woring"
Feature Request
Possible Bug
  • 673 Views
  • 2 replies
  • 0 likes

Lossless is not available

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available PlanPremiumCountryArgentina DeviceSamsung Galaxy Note 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

Newbie

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available  Plan Premium Country Argentina  Device Samsung Ga...

AxelHondere

Casual Listener

6673 Views

13 replies

3 likes

Android
Argentina
latinamerica
lossless
  • 6673 Views
  • 13 replies
  • 3 likes

Superuser Contribution Auto Play Randomly Not Working with Bluetooth in a Car

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. In the last 2-3 weeks, Spotify will not always automatic...

Gig Goer

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. ...

ck003

Gig Goer

3503 Views

11 replies

0 likes

bluetooth
bugs
  • 3503 Views
  • 11 replies
  • 0 likes

Superuser Contribution Jag får inte igång bluoth till mina hölurar

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

129 Views

1 replies

0 likes

  • 129 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App for Android TV doesn't work

PlanPremiumCountryArgentinaDevicePhilips Full HD Android TVOperating SystemAndroid TV My Question or IssueThe Spotify app for Android TV is not working. Songs play for 8 seconds without sound and then skip to the next song, again without sound. Other...

Casual Listener

Plan Premium Country Argentina Device Philips Full HD Android TV Operating System Android TV   My Question or Issue The Spotify app for Android TV is not working. Songs play for 8 seco...

DJDiMOSiR25

Regular

65730 Views

210 replies

31 likes

  • 65730 Views
  • 210 replies
  • 31 likes

Superuser Contribution Album Artwork Rounded Corners not Properly Rendered

A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp corners) revealing a white background at the rounded ...

Casual Listener

A recent update has caused a rendering issue of the album artwork displayed in the Spotify app on Android Automotive in the Polestar 2. Album artwork now appears rounded (when it should have sharp co...

Deviser

Regular

1695 Views

10 replies

7 likes

  • 1695 Views
  • 10 replies
  • 7 likes

Superuser Contribution Storage Doesn't Free Up

PlanPremiumDevicePixel 7Operating SystemAndroid My Question or IssueWhy is it that deleting a 1300+ song playlist from my phone does not release any of the storage? It was roughly 7GB of data that is now unrecoverable by my device. Everything I find ...

Casual Listener

Plan Premium Device Pixel 7 Operating System Android   My Question or Issue Why is it that deleting a 1300+ song playlist from my phone does not release any of the storage?  It was ...

AnthonyHart

Casual Listener

16192 Views

13 replies

4 likes

  • 16192 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Downloads on SD card gets deleted after reeboot

PlanPremiumCountry DeviceGalaxy A52 Operating SystemAndroid 12 My Question or IssueSpotify Downloads on SD card gets deleted after reeboot or phone startupThe spotify storage is changed automatically from SD card to the device storageAnd I have to re...

Regular

Plan Premium Country   Device Galaxy A52  Operating System Android 12    My Question or Issue Spotify Downloads on SD card gets deleted after reeboot or phone startup T...

Black21

Visitor

4325 Views

15 replies

2 likes

  • 4325 Views
  • 15 replies
  • 2 likes

Solved!!Superuser Contribution Why does Spotify use mobile data when I told it not to?

What I want to accomplish:I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all. What I have:Premium, Android 12, Fairphone FP4. What measures I've taken:1) I my phone settings -> apps -> Spo...

Casual Listener

What I want to accomplish: I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all.   What I have: Premium, Android 12, Fairphone FP4...

jxjcc

Newbie

12797 Views

7 replies

2 likes

  • 12797 Views
  • 7 replies
  • 2 likes

Superuser Contribution Double and triple tap function in podcasts is broken

Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring it back to the beginning, which loses my places in a...

Regular

Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring i...

btz1

Songwriter

6637 Views

22 replies

0 likes

  • 6637 Views
  • 22 replies
  • 0 likes

Superuser Contribution [Android] Albums do not load

PlanPremiumCountrySpain DeviceSony Xperia XZ1 CompactOperating SystemAndroid 9 My Question or IssueAlbums do not load tapping on the album cover.I have tried solutions given in old threads for this problem:Clean the cache and the app data from the ap...

Regular

Plan Premium Country Spain   Device Sony Xperia XZ1 Compact Operating System Android 9   My Question or Issue Albums do not load tapping on the album cover. I have tried solutio...

MDugmore03

Newbie

4142 Views

10 replies

1 likes

  • 4142 Views
  • 10 replies
  • 1 likes

Since May 2022 ther is no option to save downloads in SD card

Hi,since the issue with the SD card(...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236)You remove the option to save downloads in SD cardIt's now very needful since the wonderful lossless option (thanks for that!!!)Plan: Premium...

Regular

Hi, since the issue with the SD card (...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236) You remove the option to save downloads in SD card It's now very needful since...

artmar

Visitor

497 Views

5 replies

0 likes

  • 497 Views
  • 5 replies
  • 0 likes

Superuser Contribution App swapping back to device storage from SD card (1tb) constantly

PlanPremiumCountryUSDevicegalaxy note 20 ultra 5gOperating SystemAndroid 13 My Question or IssueHow to keep SD card as primary storage persistent

Casual Listener

Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13   My Question or Issue How to keep SD card as primary storage persistent

Sam404

Newbie

1345 Views

4 replies

0 likes

  • 1345 Views
  • 4 replies
  • 0 likes

Solved!! remove jump back in

Operating SystemAndroid phoneMy Question or IssueHi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there?it annoys me that it takes up the second row on the main pag...

Music Fan

Operating System Android phone My Question or Issue Hi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there? i...

Siracides

Newbie

13092 Views

2 replies

12 likes

  • 13092 Views
  • 2 replies
  • 12 likes

Received ‘app outdated’ email – do I need to update Spotify v8.9.38.494?

PlanFreeCountryUSDeviceOld PixelOperating SystemAndroid 12 My Question or IssueHi everyone,I recently received an email from Spotify stating that my app version is outdated and will soon require an update, with a note that login may no longer be supp...

Casual Listener

Plan Free Country US Device Old Pixel Operating System Android 12   My Question or Issue Hi everyone, I recently received an email from Spotify stating that my app version is outdated...

hannyt

Casual Listener

928 Views

4 replies

0 likes

Discussion
Question
  • 928 Views
  • 4 replies
  • 0 likes