Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208840 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208840 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557498 Views

78 replies

3 likes

  • 557498 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461174 Views

575 replies

39 likes

Account
Free
  • 461174 Views
  • 575 replies
  • 39 likes

Superuser Contribution Blank app when in airplane mode or without service

PlanFree/PremiumCountry DeviceGalaxy s20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device Galaxy s20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

JC128

Visitor

6370 Views

28 replies

5 likes

  • 6370 Views
  • 28 replies
  • 5 likes

Superuser Contribution BUG: "Music" feed API Timeout (Offline Backup Error) caused by following 8,000+ artists

PlanPremiumCountryItalyDevicePixel 9 Pro XLOperating SystemAndroid 16My Question or IssueHello,I am contacting you to report a structural technical bug related to my account. Please note that I have already performed all the basic troubleshooting ste...

Regular

Plan Premium Country Italy Device Pixel 9 Pro XL Operating System Android 16 My Question or Issue Hello, I am contacting you to report a structural technical bug related to my account. Plea...

Luisa83

Regular

1540 Views

19 replies

5 likes

  • 1540 Views
  • 19 replies
  • 5 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

Novy

Moderator

1235 Views

11 replies

2 likes

Acura
android auto
auto
  • 1235 Views
  • 11 replies
  • 2 likes

Superuser Contribution Can't Play Playlists or Albums on Google Pixel Watch 3 if Bluetooth is On

PlanPremiumCountryUSADeviceGalaxy S25+ and Google Pixel Watch 3Operating SystemAndroid 16/OneUI 8 (Phone); WearOS 6.1 (Watch) My Question or Issue On the watch while the mode of connection is Bluetooth, tapping a playlist or album from either the Hea...

Roadie

Plan Premium Country USA Device Galaxy S25+ and Google Pixel Watch 3 Operating System Android 16/OneUI 8 (Phone); WearOS 6.1 (Watch)   My Question or Issue   On the watch while t...

Joan

Moderator

282 Views

1 replies

1 likes

  • 282 Views
  • 1 replies
  • 1 likes

My streamer and HEOS device are visible, but connection fails

PlanFree/PremiumCountry DeviceSamsung S20, windows PCOperating SystemAndroid, Windows 11 My Question or IssueHi all! All of a sudden my Spotify connect doesn't work anymore. My streamer (Cambridge CSN 100) and HEOS amplifier (Marantz SR6014) are both...

Casual Listener

Plan Free/Premium Country   Device Samsung S20, windows PC Operating System Android, Windows 11   My Question or Issue Hi all! All of a sudden my Spotify connect doesn't work anym...

Koenlakerveld

Casual Listener

140 Views

1 replies

1 likes

  • 140 Views
  • 1 replies
  • 1 likes

Solved!! [Bug] Podcast 15s skip gestures broken via Bluetooth on Sony WH-1000XM5 — v9.1.42.2058

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE What's broken: Swiping back/forward on the right earcup (configured in Sony | Sound Connect for...

Casual Listener

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE   What's broken:  Swiping back/f...

118096914

Casual Listener

403 Views

2 replies

0 likes

podcast
skip
Sony XM5
  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution There is no "profile" in searching.

I couldn't any friend by search because there is no "profile" in searching.

Regular

I couldn't any friend by search because there is no "profile" in searching.

lifeleftlone

Music Fan

9090 Views

13 replies

3 likes

  • 9090 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution My bluetooth headphones open Spotify immediately after pressing play button

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. Sometimes I'm in another app and I want to play/pau...

Newbie

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. ...

Ivelina

Moderator

8892 Views

3 replies

0 likes

  • 8892 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however. ...

Anne-Mette

Visitor

557498 Views

78 replies

3 likes

  • 557498 Views
  • 78 replies
  • 3 likes

Superuser Contribution log into spotify kids using google account

hi,I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (not the case for me) or people who are logging in via...

Regular

hi, I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (...

Cux1

Visitor

2163 Views

6 replies

1 likes

  • 2163 Views
  • 6 replies
  • 1 likes

Superuser Contribution Auto android voice command suddenly stopped working

PlanPremiumCountryUSADeviceSamsung Galaxy 9, Auto AndroidOperating System My Question or IssueUp until recently, when operating my vehicle with Auto-Android engaged, I used to be able to give the voice command "Spotify, play xxx", and the song xxx wo...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9, Auto Android Operating System     My Question or Issue Up until recently, when operating my vehicle with Auto-Android engaged, I ...

Frank86

Newbie

2750 Views

14 replies

7 likes

autoAndroid
  • 2750 Views
  • 14 replies
  • 7 likes

Solved!!Superuser Contribution Local files keep becoming unplayable randomly

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid 11 My Question or IssueI have some local files added to Spotify on my mac. I wanted to add those tracks to other playlists so that I can play them on my android mobile. So I created a pl...

Regular

Plan Premium Country India Device Samsung M30 Operating System Android 11   My Question or Issue I have some local files added to Spotify on my mac. I wanted to add those tracks to oth...

Metard79

Roadie

10855 Views

16 replies

0 likes

  • 10855 Views
  • 16 replies
  • 0 likes

Compte Adroïd versus Apple

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue J'aimerais importer le compte Spotify de mon cellulaire Samsung avec celui de mon ordinateur...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Amay

Spotify Star

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Episodes "Continue listening" section broken/not showing up

Plan Premium Country Device Samsung Galaxy S26+ Operating System Android My Question or Issue The recently played / unfinished episodes section at the top of the new episodes page on the android app of Spotify is not showing up in the app. What can I...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy S26+ Operating System Android   My Question or Issue The recently played / unfinished episodes section at the top o...

Yordan

Moderator

992 Views

6 replies

0 likes

Android
Mobile
new episodes
Podcasts
  • 992 Views
  • 6 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Gear S3 watch app - no longer able to play any saved offline songs. Only remote.

Hi all, The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested playlists. The only thing that works currently is remote pla...

Visitor

Hi all,   The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested ...

herbatine0

Newbie

5267 Views

8 replies

3 likes

  • 5267 Views
  • 8 replies
  • 3 likes

Solved!!Superuser Contribution App not working/ constantly loading

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15 My Question or Issue When opening the app, the home section does not load at all. My library takes about 10minutes to load, and even then not all playlists load. When playing an...

Casual Listener

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15   My Question or Issue   When opening the app, the home section does not load at all. My library...

Elifox

Newbie

36069 Views

48 replies

4 likes

  • 36069 Views
  • 48 replies
  • 4 likes

Superuser Contribution Spotify think I'm abroad but I'm not

"You can only use Spotify abroad for 14 days.Update your location at Spotify.com to continue using it". Spotify gives a message like this and makes me have to change regions. even though I never left my region at all. this really bothers me. can anyo...

Newbie

"You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it".   Spotify gives a message like this and makes me have to change regions. even though I...

Vasil

Moderator

2423 Views

4 replies

5 likes

  • 2423 Views
  • 4 replies
  • 5 likes

Superuser Contribution Spotify recommended songs + smart shuffle not working on any playlist.

PlanPremiumCountryU.SDeviceMoto g stylus My Question or IssueThe Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an error on the bottom and just not work. The app is up to date and we cleared ...

Casual Listener

Plan Premium Country U.S Device Moto g stylus   My Question or Issue The Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an erro...

MihailY

Moderator

964 Views

3 replies

2 likes

  • 964 Views
  • 3 replies
  • 2 likes

Superuser Contribution Why do my podcast episodes instantly get deleted?

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

Visitor

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

lee_the_kpop_multis

Visitor

4119 Views

5 replies

6 likes

  • 4119 Views
  • 5 replies
  • 6 likes