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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Plan PremiumCountry UK Device Google Pixel 8 My Question or IssuePodcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi or cellular. App and OS are up to date.App has been reinstalled, caches have been cle...
Plan Premium Country UK Device Google Pixel 8 My Question or Issue Podcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi...
Casual Listener
363 Views
2 replies
0 likes
I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker.ALL music is playing as if it's been sped up slightly. There are no speed controls for music. How did this happen and w...
I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker. ALL music is playing as if it's been sped up slightly. There are...
Moderator
394 Views
1 replies
0 likes
App just will not respond when I'm trying to play from liked playlist, will not respond, I can't add to the queue or just straight up just play the song I'm trying to play
App just will not respond when I'm trying to play from liked playlist, will not respond, I can't add to the queue or just straight up just play the song I'm trying to play
Spotify Star
206 Views
1 replies
0 likes
Spotify continues playing when I open an audio or video, when I open a video on YouTube or Facebook, the audio of the song played continues and does not pause it.
Spotify continues playing when I open an audio or video, when I open a video on YouTube or Facebook, the audio of the song played continues and does not pause it.
Spotify Star
324 Views
1 replies
0 likes
Spotify Version9.0.54.518PlanPremiumCountryGernmanyDeviceNothing Phone 2aOperating SystemAndroid 15My Question or IssueWhen playing a locally stored audio file (from “Show audio files from this device” in Settings), trying to skip to a regular stream...
Spotify Version 9.0.54.518 Plan Premium Country Gernmany Device Nothing Phone 2a Operating System Android 15 My Question or Issue When playing a locally stored audio file (from “Show audio...
Moderator
476 Views
5 replies
0 likes
PlanPremiumCountryUS DeviceOnePlus 11 ProAlpine ilx-507 version 5.0.001 (Car's head unit)Operating SystemAndroid OxygenOS 15.0 My Question or IssueWhen using Android Auto, I've been having issues with the navigation arrows. They are either completely...
Plan Premium Country US Device OnePlus 11 Pro Alpine ilx-507 version 5.0.001 (Car's head unit) Operating System Android OxygenOS 15.0 My Question or Issue When using Android...
Newbie
550 Views
4 replies
0 likes
I can't log in to Spotify on Android. It says I can only use Spotify Abroad for 14 days. I haven't left my town in months. A town only a few hundred miles from the exact center of the mainland US, sp there is no way I could have accidentally connecte...
I can't log in to Spotify on Android. It says I can only use Spotify Abroad for 14 days. I haven't left my town in months. A town only a few hundred miles from the exact center of the mainland US, sp...
Moderator
2554 Views
15 replies
2 likes
When I look at the songs in my playlist, it used to hi light in green which song I am currently playing
When I look at the songs in my playlist, it used to hi light in green which song I am currently playing
Spotify Star
264 Views
1 replies
0 likes
so i cannot listen offline even though i already bought premium
so i cannot listen offline even though i already bought premium
Moderator
411 Views
3 replies
0 likes
The total distance I need to swipe/slide a song to add it to the song queue has changed, additionally it no longer generates and vibration feedback.These effects only changed with my last Spotify update on 6/16/25
The total distance I need to swipe/slide a song to add it to the song queue has changed, additionally it no longer generates and vibration feedback. These effects only changed with my last Spotify u...
Moderator
514 Views
3 replies
0 likes
As I mentioned above
As I mentioned above
Spotify Star
299 Views
1 replies
0 likes
I apologise as a highway engineer if i don't use the right jargon here: Spotify is running on the head unit and the little EQ icon is showing it is playing but no volume is heard (no devices playing elsewhere on the account) If i force Spotify to clo...
I apologise as a highway engineer if i don't use the right jargon here: Spotify is running on the head unit and the little EQ icon is showing it is playing but no volume is heard (no devices...
Moderator
303 Views
1 replies
0 likes
PlanPremium CountryEgypt DeviceSamsung A55 Operating SystemOne UI 7/Android 15 My Question or IssueMy problem is as follows:I have an SD Card in my phone for media,I open the Spotify data settings and set it to use the SD Card for downloads,It shows ...
Plan Premium Country Egypt Device Samsung A55 Operating System One UI 7/Android 15 My Question or Issue My problem is as follows: I have an SD...
Casual Listener
363 Views
2 replies
0 likes
I've tried contacting support but they say itll roll out to me but I literally have it from what I can see I just don't have the actual videos?PlanPremiumCountryBelgiumDeviceSamsung A24Operating SystemUI6 My Question or Issue
I've tried contacting support but they say itll roll out to me but I literally have it from what I can see I just don't have the actual videos? Plan Premium Country Belgium Device Samsung A24 ...
Regular
1026 Views
12 replies
0 likes
[Bug report - no response expected]I will not answer to further questions in the forum.Spotify App Version9.0.52.505PlanPremiumDeviceSamsung Galaxy A53 5GOperating SystemAndroid 14 / One UI 6.1IssueWhen listening to a podcast with video, but in audio...
[Bug report - no response expected] I will not answer to further questions in the forum. Spotify App Version 9.0.52.505 Plan Premium Device Samsung Galaxy A53 5G Operating System Android 14 ...
Moderator
683 Views
1 replies
0 likes
PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...
Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...
Visitor
5477 Views
46 replies
14 likes
Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multiple times, even by force stopping the app. Feels li...
Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multi...
Moderator
306 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android I accidentally disconnected Shazam from Spotify. Now I can no longer connect the two apps. I go into Shazam and click the 'Connect to Spotify' b...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android I accidentally disconnected Shazam from Spotify. Now I can no lo...
Casual Listener
300 Views
3 replies
1 likes
PlanFreeCountryItaly good morningI would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from other albums? Is it normal?
Plan Free Country Italy good morning I would like to ask something.. yesterday I wanted to listen to a Madonna album.. but I would like to ask why it also includes songs from oth...
Moderator
255 Views
1 replies
0 likes
Hi Spotify Team,I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a fantastic feature!), there seems to be a bug that cause...
Hi Spotify Team, I'm writing to report an issue I've consistently encountered when using AI DJ mode. While I appreciate the recent addition of the ability to queue tracks within this mode (it's a ...
Moderator
445 Views
1 replies
0 likes
