Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

queue automatically pausing after song ends

queue automatically pausing after song ends

Plan

Premium

Country

Ireland

Device

Pixel 7

Operating System

(Android 14)

 

My Question or Issue

not rlly too much to add beyond the title. occasionally the queue will start acting up and just pause automatically each time a song ends for no discernible reason, and so i have to go and unpause it each time a song ends. its kinda annoying

Reply
3 Replies

Hi @fatfard4,

 

Thanks for posting in the Community!

 

To start and make sure that there's no corrupted cache that's causing this behavior I recommend clearing the cache and giving Spotify a clean reinstall with the steps here. It's more detailed than a regular reinstall.

 

Have you noticed if this issue started happening after a specific event? Does it only occur when playing from the queue and only on the phone? 

 

It'd be very helpful if you could test with a different internet connection, as well as on another device.

 

Keep us in the loop 🙂

IvelinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

sorry for not having gotten around to replying sooner, but ive tried clean reinstalls a couple times and havent had any luck. and while i dont use them as often for listening to music i havent noticed the issue on my ps5 or laptop, nor have i noticed any consistent patterns whenever it has occurred on my phone (which is also to say its happened when using both mobile data and wifi)

Hey @fatfard4,

 

Thank you for keeping in contact and for the shared info.

 

Just to cover all the basics, would you mind checking if you have the Autoplay feature active? If not, we'd recommend turning it on to see if it makes any difference. 

 

Also, and if possible, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

Lastly, include in your next response the Spotify version you're currently running to continue investigating the case.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts