queue automatically pausing after song ends

[lemmonsandsugar]

Plan

Premium

Country

Ireland

Device

Pixel 7

Operating System

(Android 14)

My Question or Issue

not rlly too much to add beyond the title. occasionally the queue will start acting up and just pause automatically each time a song ends for no discernible reason, and so i have to go and unpause it each time a song ends. its kinda annoying

[Ivelina]

Hi @lemmonsandsugar,

Thanks for posting in the Community!

To start and make sure that there's no corrupted cache that's causing this behavior I recommend clearing the cache and giving Spotify a clean reinstall with the steps here. It's more detailed than a regular reinstall.

Have you noticed if this issue started happening after a specific event? Does it only occur when playing from the queue and only on the phone? 

It'd be very helpful if you could test with a different internet connection, as well as on another device.

Keep us in the loop 🙂

[lemmonsandsugar]

sorry for not having gotten around to replying sooner, but ive tried clean reinstalls a couple times and havent had any luck. and while i dont use them as often for listening to music i havent noticed the issue on my ps5 or laptop, nor have i noticed any consistent patterns whenever it has occurred on my phone (which is also to say its happened when using both mobile data and wifi)

[OscarDC]

Hey @lemmonsandsugar,

Thank you for keeping in contact and for the shared info.

Just to cover all the basics, would you mind checking if you have the Autoplay feature active? If not, we'd recommend turning it on to see if it makes any difference. 

Also, and if possible, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

Lastly, include in your next response the Spotify version you're currently running to continue investigating the case.

[maksilee]

I still have the same issue - it has not been fixed on Xiaomi mi 12t pro - latest Spotify installed. Very annoying to the point where I'm considering a switch

[#6]

I set up a queue to play music while i'm doing things. For some reason, it's pausing after every single track, and I have to hit play again.

[TracX]

Plan

Premium

Country

France

Device

Oppo Find X5 Lite

Operating System

ColorOS 13.1 (Android 13)

My Question or Issue

• For a few days now, mixes and playlists stop playing songs automatically (playing albums works fine). When a song ends, it gets to the next one, but does not play, I have to manually skip to the next song and come back to the previous one or manually skip a few seconds of the song and come back to the beginning for it to work properly. Using Spotify with Android auto or on desktop works with no issues. I usually play Spotify while playing games on my phone, so I don't know if it affects the playing in any way. I've tried tweaking the settings, and reinstalling the app, with no success on fixing the issue. Any help would be appreciated

[joem217]

I have a similar issue and can provide more details. I already tried reinstalling and that did not work. It stops playing at or near the end of songs about 10-100% of the time (sometimes it's every 10 songs, sometimes it's every song). I'm specifying "stop" instead of "pause" because I can't simply press play on my earbuds/media controller. I have to go to the Spotify app the start it again. The app has not crashed.

It has done it on playlists and albums (not shuffled). It does it in the new mixes too.

I'm using a OnePlus 12. It never does it on my desktop computer. I am using lossless, and I don't think the issue existed before lossless was added. I have not tried turning on autoplay because I don't want that feature on (not a real solution even if it fixes this issue). I have not tried reducing quality or turning off gapless playback because, again, those are not real solutions.

[Ivelina]

Hey @joem217,

Thanks for joining the thread and for sharing these details. Knowing what troubleshooting steps you've already tried is very helpful for the investigation.

Because lossless audio uses more data, your OnePlus 12's aggressive background settings are likely freezing Spotify to save power.

As you've already performed some standard troubleshooting, here are some additional steps to go over:

• Go to your phone's Settings > Apps > App management > Spotify > Battery usage and select Allow background activity (or set to Unrestricted).
• Ensure that Auto-optimize and any App sleep freeze settings are completely turned off for Spotify.
• Under Spotify's Data usage settings, make sure that Allow background data usage is enabled.
• Open your Recent Apps screen, tap the three dots on Spotify, and select Lock to keep the OS from killing the process.

To help us narrow this down further, could you let us know the exact make and model of your earbuds, and if you use any third-party audio equalizers on your phone?

We'll be on the lookout for your response.

[joem217]

That seemed to work initially, but then the issue started again. I double
checked Spotify still has unrestricted background permissions, and I don't
have battery saver on. It's consistently pausing with 1-2 seconds left in
each song.

[Joan]

Hi @joem217,

Thanks for the reply.

Does this only happen when using specific headphones and/or playing over Bluetooth? When did this first start occurring? Did it coincide with an update to the app or Android?

Keep us posted.

[joem217]

I only use Bluetooth headphones/speakers with my phone. I have had it
happen through OnePlus Buds and a Bose speaker. I have used Android Auto a
couple of times and have not noticed the issue there. Also, sometimes it's
not stopping the playback, but rather just pausing it, which is different
then what I said earlier. Seems inconsistent.

The issue was definitely after lossless was added, maybe even after the Mix
feature was added.

[Ivelina]

Thanks for the response @joem217.

As far as I understand, this behavior happens only when you're connected to BT speakers and earbuds, but not when streaming from the phone's built-in speakers.

To help us investigate even further, could you clarify:

• If you lower the streaming quality (not to use lossless) does the pausing persist?
• Does Spotify behave correctly with another network connection (mobile data shared via hotspot/Wi-Fi)?
• Does the issue happen with downloaded content in Offline Mode? 
• Ask a relative or a friend to log in to their mobile device to see if you can replicate the behavior (both with and without connected to a BT device).

Appreciate your input and don't hesitate to let us know if anything else comes up in the meantime.