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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201296 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201296 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545434 Views

78 replies

3 likes

  • 545434 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453055 Views

571 replies

38 likes

Account
Free
  • 453055 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify kids availability in Belgium?

Dear,I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least.Is there an ETA as to when it will be available? Kind regards,Joey

Casual Listener

Dear, I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least. Is there an ETA as to when it will ...

Alimater

Newbie

4405 Views

12 replies

4 likes

  • 4405 Views
  • 12 replies
  • 4 likes

Interference when locked phone

PlanPremiumCountryUruguayDeviceXiaomi redmi 14Operating SystemAndroid 16. HyperOS 3.0.5.0 My Question or IssueMy phone updated to HyperOS 3050, and now when I lock it, I experience interference and the audio seems to cut out. If the screen is on, the...

Casual Listener

  Plan Premium Country Uruguay Device Xiaomi redmi 14 Operating System Android 16. HyperOS 3.0.5.0   My Question or Issue My phone updated to HyperOS 3050, and now when I lock it...

Bruneitor

Casual Listener

239 Views

3 replies

0 likes

  • 239 Views
  • 3 replies
  • 0 likes

Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

OscarDC

Moderator

2707 Views

6 replies

1 likes

  • 2707 Views
  • 6 replies
  • 1 likes

Superuser Contribution Repetative advertisements and shuffle function.

PlanFree, have used premium for yearsCountryNetherlandsDeviceSamsung galaxy S24 / Windows 11 Operating System Android 16 and windows 11 My Question or IssueThe shuffle function doesn't seem to work, it plays my liked songs in the same order everytime...

Regular

  Plan Free, have used premium for years Country Netherlands Device Samsung galaxy S24 / Windows 11  Operating System  Android 16 and windows 11   My Question or Issue ...

10323

Regular

2600 Views

13 replies

0 likes

  • 2600 Views
  • 13 replies
  • 0 likes

Superuser Contribution Android Auto - Volume too low & sound quality bad while driving

I have a pretty good Canton sound system in my Skoda Superb. While I'm in park position, and listening to songs via Spotify (Android Auto), the volume (set to 20%) is very loud, very good quality, full bass and so on. If I then start driving, I need ...

Regular

I have a pretty good Canton sound system in my Skoda Superb. While I'm in park position, and listening to songs via Spotify (Android Auto), the volume (set to 20%) is very loud, very good quality, fu...

Joan

Moderator

788 Views

3 replies

1 likes

Andoird Auto
Android
android auto
Android Auto.
bug
Car
sound level
too low
volume
  • 788 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

fersnow10

Casual Listener

7394 Views

40 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 7394 Views
  • 40 replies
  • 5 likes

Superuser Contribution Listening offline

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy A42 5G)Operating System(Android) My Question or IssueThe app says that I can't activate the mobile download on my mobile because this in not possible device, how do I fix this?

Visitor

Plan Premium Country The Netherlands Device (Samsung Galaxy A42 5G) Operating System (Android)   My Question or Issue The app says that I can't activate the mobile download on my mobil...

AlejaR

Moderator

361 Views

1 replies

0 likes

Other
Premium
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy S9 Spotify Triple-Click Issue with Wired Headphones

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...

Gig Goer

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10  Spotify version 9.0.46.496   My Qu...

cian2199

Gig Goer

1166 Views

8 replies

0 likes

  • 1166 Views
  • 8 replies
  • 0 likes

Superuser Contribution New Phone - Spofity is skipping, starting itself and unpausing constantly

PlanPremium DuoCountryUK DeviceSamsung Galaxy S24 My Question or IssueNew Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerous times, restarted the device, cleared all caches etc. uninstalled on old devic...

Visitor

Plan Premium Duo Country UK   Device Samsung Galaxy S24   My Question or Issue New Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerou...

AlejaR

Moderator

177 Views

1 replies

0 likes

  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot select popular songs from Artist's page

PlanFree/PremiumCountryCanadaDeviceGalaxy S23, but also applies to all Android devices I've tested.Operating SystemAndroid 16, but also applies to all Android versions I've tested. My Question or Issue After closing the app, you're unable to select a...

Regular

Plan Free/Premium Country Canada Device Galaxy S23, but also applies to all Android devices I've tested. Operating System Android 16, but also applies to all Android versions I've tested....

John061

Regular

1021 Views

10 replies

1 likes

  • 1021 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

tr1663r

Newbie

36559 Views

39 replies

3 likes

  • 36559 Views
  • 39 replies
  • 3 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Regular

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

Kayvb

Newbie

4637 Views

5 replies

0 likes

  • 4637 Views
  • 5 replies
  • 0 likes

Solved!! Endless searching for devices on the local network

Could you tell me how to stop this notification from appearing every time I open the app?  

Music Fan

Could you tell me how to stop this notification from appearing every time I open the app?   

Dmitry_S

Music Fan

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out if the screen sleeps while using hearing aids (no battery opt.)

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16 My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric li hearing aids, the sound cuts out if the screen goes to black. This is a new pro...

Casual Listener

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric...

AlejaR

Moderator

294 Views

4 replies

0 likes

  • 294 Views
  • 4 replies
  • 0 likes

Superuser Contribution I switched to a free plan and lost all liked songs

PlanFree/PremiumCountry DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I couldn't afford to keep premium which I have had for years. I switched to free, and watched as all my liked songs got removed.

Casual Listener

Plan Free/Premium Country   Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I couldn't afford to keep premium which I h...

Yordan

Moderator

536 Views

3 replies

0 likes

  • 536 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accessibility Regression in Android App – Metadata Layout Breaks at Larger System Font Sizes

Hi Spotify Team,I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists.Issue summary:When Android system font size is increased (for accessibility), metadata i...

Newbie

Hi Spotify Team, I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists. Issue summary: When Android syst...

Paula_Vi

Moderator

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Dessi

Moderator

4870 Views

8 replies

2 likes

  • 4870 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Android auto albums not loading

PlanFree/PremiumCountry U.k DeviceOnePlus 15Operating SystemAndroid 16 My Question or IssueHi all , lately when I go to the library and albums section in Spotify via android auto and I press albums , the albums load but when I click an album i just d...

Gig Goer

Plan Free/Premium Country  U.k   Device OnePlus 15 Operating System Android 16   My Question or Issue Hi all , lately when I go to the library and albums section in Spotify ...

Mcasazza2013

Regular

4434 Views

37 replies

1 likes

  • 4434 Views
  • 37 replies
  • 1 likes

Superuser Contribution Queue keeps changing after a few hours

PlanFree/PremiumCountryRwanda DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueHere's how to reproduce the bug1. I start playing track starting by the letter E (or any letter). In this example, it's the track "Elohim". As you can see...

Music Fan

Plan Free/Premium Country Rwanda   Device Galaxy Note 9 Operating System Android 10   My Question or Issue Here's how to reproduce the bug 1. I start playing track starting by t...

jvisme

Visitor

3139 Views

5 replies

0 likes

  • 3139 Views
  • 5 replies
  • 0 likes

Not possible to download Spotify Kids app

PlanFamily PremiumCountrySlovakiaDeviceSamsung A54Operating SystemNewest Android My Question or IssueI paid for the Family subscription to create a Kids account for my son.Spotify webpage says that I should download the Spotify Kids app and add the a...

Casual Listener

Plan Family Premium Country Slovakia Device Samsung A54 Operating System Newest Android   My Question or Issue I paid for the Family subscription to create a Kids account for my son. ...

dinomight

Spotify Star

317 Views

3 replies

0 likes

  • 317 Views
  • 3 replies
  • 0 likes