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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117948 Views

27 replies

4 likes

  • 117948 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237349 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237349 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598095 Views

79 replies

3 likes

  • 598095 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490712 Views

581 replies

42 likes

Account
Free
  • 490712 Views
  • 581 replies
  • 42 likes

Superuser Contribution BUG: "Music" feed API Timeout (Offline Backup Error) caused by following 8,000+ artists

PlanPremiumCountryItalyDevicePixel 9 Pro XLOperating SystemAndroid 16My Question or IssueHello,I am contacting you to report a structural technical bug related to my account. Please note that I have already performed all the basic troubleshooting ste...

Regular

Plan Premium Country Italy Device Pixel 9 Pro XL Operating System Android 16 My Question or Issue Hello, I am contacting you to report a structural technical bug related to my account. Plea...

Paula_Vi

Moderator

2731 Views

23 replies

6 likes

  • 2731 Views
  • 23 replies
  • 6 likes

Superuser Contribution Spotify app logs me out upon restart (Beta)

Plan Premium Country Switzerland Device S24 Ultra Operating System One UI 8.5, android 16 My Question or Issue Since yesterday, while spotify was down, my app has been logging me out of it and made me log in. How can I solve this?

Casual Listener

Plan Premium Country Switzerland  Device S24 Ultra Operating System One UI 8.5, android 16   My Question or Issue Since yesterday, while spotify was down, my app has bee...

Yonka2021

Casual Listener

1781 Views

28 replies

5 likes

log in issue
log out
  • 1781 Views
  • 28 replies
  • 5 likes

Solved!!Superuser Contribution New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Spotify Star

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before.   The new widget will make it simpler and faster to acc...

Markus27

Newbie

104310 Views

75 replies

27 likes

  • 104310 Views
  • 75 replies
  • 27 likes

Superuser Contribution "Something went wrong" casting to Google Nest

PlanPremiumCountry AustraliaDeviceGoogle Nest Hub 2nd GenOperating SystemGoogle's Fuchsia OS My Question or IssueCasting Spotify from phone (Android Pixel 9) or direct voice command on my Google Nest Hub since mid-March 2026. The issue persisted when...

Casual Listener

Plan Premium Country  Australia Device Google Nest Hub 2nd Gen Operating System Google's Fuchsia OS   My Question or Issue Casting Spotify from phone (Android Pixel 9) or direct v...

Joan

Moderator

1201 Views

3 replies

0 likes

  • 1201 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume spike when using equilizer

PlanPremiumCountryNetherlands DeviceXiaomi Redmi Note 10 proOperating SystemAndroid 13/MIUI 14 My Question or IssueWhen using the equilizer volume spikes occur that turn my volume max until I hit one of the volume buttons, then it returns to the orig...

Visitor

Plan Premium Country Netherlands  Device Xiaomi Redmi Note 10 pro Operating System Android 13/MIUI 14   My Question or Issue When using the equilizer volume spikes occur that turn...

Joan

Moderator

2300 Views

9 replies

0 likes

  • 2300 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Starts playing the second i open

My Question or Issuerecently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing the song I was last listening to.I usually use 2-3 mu...

Regular

My Question or Issue recently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing ...

misiek08

Casual Listener

51888 Views

78 replies

4 likes

  • 51888 Views
  • 78 replies
  • 4 likes

Superuser Contribution Impossible to share a piece of a song on instagram

PlanPremiumCountryBelgiumDeviceSmasung galaxy a52sOperating SystemAndroid My Question or IssueWhen you share a song on Instagram the other person is able to listen to a piece of the song but when I do it, it doesn't work. It just sends a link and it'...

Casual Listener

  Plan Premium Country Belgium Device Smasung galaxy a52s Operating System Android   My Question or Issue When you share a song on Instagram the other person is able to listen to...

Maria

Moderator

521 Views

7 replies

0 likes

  • 521 Views
  • 7 replies
  • 0 likes

No Spotify Messages Notifications on Android

Plan: PremiumOperating System: Android 16My Question or IssueAccording to Spotify's official support article, users should be able to manage Spotify Message notifications by going to:Profile picture → Settings and privacy → Notifications → Social fea...

Music Fan

Plan: Premium Operating System: Android 16 My Question or Issue According to Spotify's official support article, users should be able to manage Spotify Message notifications by going to: Profile ...

ribezaz

Spotify Star

2215 Views

22 replies

1 likes

  • 2215 Views
  • 22 replies
  • 1 likes

Can't log in to spotify on my android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter resolving some computer issues, I had to reset my password for Spotify on my desktop. T...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue After r...

JBayudz

Spotify Star

172 Views

1 replies

0 likes

  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off all video when Data Saver is on

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

Ivelina

Moderator

170424 Views

121 replies

75 likes

  • 170424 Views
  • 121 replies
  • 75 likes

Superuser Contribution App Crashes When Skipping

PlanPremium CountryUSADeviceGalaxy S10Operating SystemAndroid 12 version My Question or IssueThe app continually crashes when skipping or when playing on Bluetooth in my car for so much as 10 minutes. I've tried everything to fix it. Uninstalling, re...

Visitor

Plan Premium  Country USA Device Galaxy S10 Operating System Android 12 version   My Question or Issue The app continually crashes when skipping or when playing on Bluetooth in my...

OscarDC

Moderator

167 Views

1 replies

0 likes

  • 167 Views
  • 1 replies
  • 0 likes

Home screen isn't working

PlanPremiumCountryIsraelDeviceGalaxy S24 FEOperating SystemAndroid 16 My Question or IssueFor the past few days, my home screen has stopped working, and it displays an error. I attempted to log in with a different account and determined that the issu...

Casual Listener

Plan Premium Country Israel Device Galaxy S24 FE Operating System Android 16   My Question or Issue For the past few days, my home screen has stopped working, and it displays an error....

amitshalom1998

Casual Listener

220 Views

2 replies

0 likes

  • 220 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution New App Logo can't be changed

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app icon was changed today to a hideous discoball inconsistent with everything else...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

tcs1129

Casual Listener

44263 Views

50 replies

11 likes

  • 44263 Views
  • 50 replies
  • 11 likes

Superuser Contribution Like button in notification playback widget inconsistency

PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...

Casual Listener

Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14   My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...

Yordan

Moderator

2262 Views

9 replies

0 likes

  • 2262 Views
  • 9 replies
  • 0 likes

Superuser Contribution Android app crashes shortly after opening

PlanFree CountryUnited States DeviceSamsung Galaxy Note 10 Operating SystemAndroid My Question or IssueA few seconds after opening Spotify, the app crashes. I can choose to play the currently selected playlist before it crashes and it will continue, ...

Visitor

Plan Free   Country United States   Device Samsung Galaxy Note 10   Operating System Android   My Question or Issue A few seconds after opening Spotify, the app crash...

Joan

Moderator

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution SOLVED Bug Report: App Update Jun. 22/2026

EDIT: Problem fixed itself, was probably just my phone being janky PlanPremium (family)CountryCanadaDeviceSamsung Galaxy s10My Question or IssueSince updating spotify earlier today it refuses to open properly. My phone is old as sin, so that could be...

Casual Listener

EDIT: Problem fixed itself, was probably just my phone being janky   Plan Premium (family) Country Canada Device Samsung Galaxy s10 My Question or Issue Since updating spotify earlier t...

Maria

Moderator

225 Views

1 replies

0 likes

Android
android bug
Android update
bug
Update
update bug
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution There is no "profile" in searching.

I couldn't any friend by search because there is no "profile" in searching.

Regular

I couldn't any friend by search because there is no "profile" in searching.

AlejaR

Moderator

13036 Views

15 replies

3 likes

  • 13036 Views
  • 15 replies
  • 3 likes

Solved!!Superuser Contribution Screen issue on animation

Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not working and also the lastest version of the app, for more...

Casual Listener

Hello , is there anything else i can fix for this problem happend in the bottom of the screen , this problem only shows when i turn off reduce animation. I try to reinstall the app and its not workin...

Ivelina

Moderator

250 Views

3 replies

0 likes

  • 250 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when opening search

PlanPremiumCountryGermanyDeviceSamsung Galaxy S23Operating SystemAndroid 16 My Question or IssueSpotify crashes upon opening the search tab, but not immediately, there is a delay of about a quarter second. Both the Beta versions 9.1.26.2274 and the b...

Regular

Plan Premium Country Germany Device Samsung Galaxy S23 Operating System Android 16   My Question or Issue Spotify crashes upon opening the search tab, but not immediately, there is a d...

lxthmpsn

Newbie

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

jsmiller58

Casual Listener

17654 Views

77 replies

13 likes

  • 17654 Views
  • 77 replies
  • 13 likes