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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110320 Views

26 replies

3 likes

  • 110320 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222152 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222152 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578741 Views

79 replies

3 likes

  • 578741 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476826 Views

577 replies

40 likes

Account
Free
  • 476826 Views
  • 577 replies
  • 40 likes

[All Platforms] Devices do not properly sync play status between each other

PlanPremiumCountryUSA DeviceWeb (Windows/Chrome Browser), Windows application, Samsung S21 FEOperating SystemWindows 11, Android 16 My Question or IssueI tried to surface this issue here years ago (https://community.spotify.com/t5/Android/Spotify-not...

Regular

Plan Premium Country USA   Device Web (Windows/Chrome Browser), Windows application, Samsung S21 FE Operating System Windows 11, Android 16   My Question or Issue I tried to surf...

313 Views

0 replies

1 likes

resume
Status
sync
  • 313 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stops music when receiving a WhatsApp message

PlanPremiumCountryGermanyDeviceXiami Mi 10T Pro 5GOperating SystemAndroid 10My Question or IssueSpotify will stop the song permanently whenever I receive a WhatsApp message. All WhatsApp notifications are off both in the app and on the phone system. ...

Casual Listener

Plan Premium Country Germany Device Xiami Mi 10T Pro 5G Operating System Android 10 My Question or Issue Spotify will stop the song permanently whenever I receive a WhatsApp message. All W...

pkt05

Casual Listener

17542 Views

10 replies

1 likes

  • 17542 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify is trying to play notification is not going away

PlanFreeDeviceXiaomi Note 9Operating SystemAndroidMy Question or IssueHello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is trying to play. This notification is not going away. I tried clean ...

Newbie

Plan Free Device Xiaomi Note 9 Operating System Android My Question or Issue Hello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is tr...

bigkruz

Visitor

6436 Views

10 replies

0 likes

  • 6436 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Music stops playing when I open another app

PlanPremiumCountryUSADevice(Pixel 3a)Operating System(Android 11) My Question or IssueI'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.Specifically, when I view a vid...

Music Fan

Plan Premium Country USA Device (Pixel 3a) Operating System (Android 11)   My Question or Issue I'm trying to figure out how to keep Spotify playing in the background when I open anoth...

n4-vl_uzkc03r

Newbie

447415 Views

61 replies

5 likes

Android
audio
chrome
Edge
settings
Spotify
  • 447415 Views
  • 61 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Crashes Android SystemUI

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phone on its own until one of these two outcomes: 1) th...

Casual Listener

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phon...

b-carman

Visitor

38515 Views

43 replies

12 likes

  • 38515 Views
  • 43 replies
  • 12 likes

App won't run in the background.

PlanPremiumCountryEngland/ UKDeviceMoto g35 Operating Systemandroid 16 My Question or IssueSo for some context, for two years, I've had an issue with my phone playing music —it usually cuts out randomly and unpredictably, because of this, I purchased...

Music Fan

Plan Premium Country England/ UK Device Moto g35  Operating System android 16   My Question or Issue So for some context, for two years, I've had an issue with my phone playing mu...

Billy-J

Spotify Star

402 Views

3 replies

0 likes

  • 402 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps moving my offline files from my SD card to my internal storage

PlanPremiumCountryUSADeviceGalaxy S20 Ultra 5GOperating SystemAndroid 11 My Question or IssueI tell Spotify to download my offline songs to my SD card. It does it, and everything is OK for a few days. Then i notice that Spotify is re-downloading my s...

Roadie

  Plan Premium Country USA Device Galaxy S20 Ultra 5G Operating System Android 11   My Question or Issue I tell Spotify to download my offline songs to my SD card.  It does ...

LukeHa

Newbie

4222 Views

10 replies

3 likes

  • 4222 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Spotify at meta quest (store) is restricted from south korea

PlanPremium(Family)CountrySouth Korea(Temporary)DeviceMeta Quest 3S My Question or Issue Spotify is unavailable even though korea is in service range.https://www.meta.com/experiences/spotify/7250002038460582/ And also it looks like just web link, so ...

Newbie

  Plan Premium(Family) Country South Korea(Temporary) Device Meta Quest 3S     My Question or Issue   Spotify is unavailable even though korea is in service range. ...

MihailY

Moderator

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

Vasil

Moderator

2808 Views

10 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 2808 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

izuna0069

Newbie

58512 Views

130 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 58512 Views
  • 130 replies
  • 3 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

Joan

Moderator

2069 Views

9 replies

0 likes

  • 2069 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

Vaundman

Visitor

2033 Views

9 replies

0 likes

  • 2033 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Roadie

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Roadie

9615 Views

49 replies

11 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 9615 Views
  • 49 replies
  • 11 likes

Solved!! Crossfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Casual Listener

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...

Jbeltran303

Visitor

733 Views

2 replies

0 likes

  • 733 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album release dates removed from the app 9.1.32.2083

17th March update 9.1.32.2083. The album release date information has been removed from the app. Why?

Gig Goer

17th March update 9.1.32.2083.    The album release date information has been removed from the app.   Why? 

Joan

Moderator

633 Views

5 replies

1 likes

  • 633 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify free Android app broken after recent redesign update

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and 8.9.x APKs Issue started immediately after the recent Spotify redesig...

Visitor

Plan Free Country Finland Device Google Pixel 7 Pro Operating System Android 16 stable (CP1A.260405.005) My Question or Issue Spotify versions tested: latest 9.1.x, older 9.0.x and ...

Ro75

Visitor

7911 Views

29 replies

5 likes

  • 7911 Views
  • 29 replies
  • 5 likes

Superuser Contribution Crash when reordering songs in mixed playlist

Hi Spotify!I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixed playlist. Steps to reproduce:0. Open the Spotify An...

Newbie

Hi Spotify! I'm loving the mixed playlist feature, being able to transition between songs is amazing. However, I'm editing my top 100 playlist, and I've found a crash when reordering songs in a mixe...

Joan

Moderator

161 Views

1 replies

0 likes

  • 161 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify canvas doesn't work

PlanPremiumCountryEthiopiaDevice(Samsung)Operating System(Android 16) My Question or IssueSo my spotify premium is not displaying canvas and some features are not working it only shows cover-page. Canvas is enabled in settings, data saver is disabled...

Casual Listener

Plan Premium Country Ethiopia Device (Samsung) Operating System (Android 16)   My Question or Issue So my spotify premium is not displaying canvas and some features are not working it ...

Yordan

Moderator

326 Views

3 replies

0 likes

  • 326 Views
  • 3 replies
  • 0 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

danpirro

Newbie

2801 Views

11 replies

5 likes

  • 2801 Views
  • 11 replies
  • 5 likes