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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193947 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193947 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535157 Views

78 replies

3 likes

  • 535157 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438277 Views

565 replies

37 likes

Account
Free
  • 438277 Views
  • 565 replies
  • 37 likes

Solved!!Superuser Contribution Spotify se pausa cada 30-40 segundos/ My Spotify keeps pausing every 30-40 seconds

Plan Premium Country México Device Android A10 Operating System Android My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando la reproduzco, este en segundo plano o este adentro de la aplicación y ya me estrese. Ya intenté: 1...

Visitor

  Plan Premium Country México  Device Android A10 Operating System Android    My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando ...

fgalera

Visitor

66777 Views

16 replies

1 likes

  • 66777 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Wear OS app keeps watch always awake

PlanPremiumCountryUnited KingdomDevicePixel Watch (1st Gen) with Pixel 7 ProOperating SystemWear OS 5.0 on watch,Android 15 on phone My Question or IssueWith the latest version of the Spotify app on Wear OS the app no longer respects the watch gestur...

Regular

Plan Premium Country United Kingdom Device Pixel Watch (1st Gen) with Pixel 7 Pro Operating System Wear OS 5.0 on watch, Android 15 on phone   My Question or Issue With the lates...

Dessi

Moderator

6465 Views

39 replies

3 likes

  • 6465 Views
  • 39 replies
  • 3 likes

Superuser Contribution Spotify doesn't show anything

Plan: FreeCountry: Originally Vietnam, recently changed to the USA Device: S24Operating System: Android 16 My Question or Issue: I just moved to the US to study here and have changed the region of the account to the US. As you can see in the video, m...

Regular

Plan: Free Country: Originally Vietnam, recently changed to the USA   Device: S24 Operating System: Android 16   My Question or Issue:  I just moved to the US to ...

Yordan

Moderator

738 Views

13 replies

0 likes

Android
Free
Log in errors
  • 738 Views
  • 13 replies
  • 0 likes

Superuser Contribution Equalizer settings

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared. I use them intermittently for listening via wired headphones on my phone. I turn on the "Loudness" preset for low volume listening...

Music Fan

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared.   I use them intermittently for listening via wired headphones o...

Yordan

Moderator

4238 Views

8 replies

3 likes

  • 4238 Views
  • 8 replies
  • 3 likes

tired of the push notification spam!

Im tired of getting push notification spam from spotify.Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

Music Fan

Im tired of getting push notification spam from spotify. Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

tapshortcut

Casual Listener

807 Views

3 replies

3 likes

  • 807 Views
  • 3 replies
  • 3 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

Bronzer

Casual Listener

3595 Views

15 replies

7 likes

  • 3595 Views
  • 15 replies
  • 7 likes

Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

Pastie

Music Fan

6660 Views

43 replies

9 likes

all episodes
filter
filters reset
Unplayed
your episodes
  • 6660 Views
  • 43 replies
  • 9 likes

Solved!!Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

Susan47

Newbie

1534 Views

5 replies

1 likes

  • 1534 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify will randomly close and the songs will restart

Plan PremiumCountrySingapore DeviceSamsung Galaxy A16Operating SystemAndroid 16 My Question or IssueMy songs will randomly stop playing, as the app will close and the song restarts. I have tried everything including clearing cache, deleting the app r...

Casual Listener

  Plan Premium Country Singapore   Device Samsung Galaxy A16 Operating System Android 16   My Question or Issue My songs will randomly stop playing, as the app will clo...

Eni

Moderator

361 Views

3 replies

0 likes

  • 361 Views
  • 3 replies
  • 0 likes

Superuser Contribution WiFi Streaming quality affecting mobile data ueage

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 16My Question or IssueRecently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 minutes, I'm not sure why. My data saver in the app is set to Always O...

Regular

Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 16 My Question or Issue Recently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 m...

Anventia

Regular

703 Views

9 replies

0 likes

data
  • 703 Views
  • 9 replies
  • 0 likes

Superuser Contribution Equalizer and system audio effects not working

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to be managing the audio all by itself, and neither the...

Regular

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to b...

joshuasingh2008

Music Fan

1742 Views

10 replies

2 likes

eq
Equalizer
poweramp
wavelet
  • 1742 Views
  • 10 replies
  • 2 likes

Superuser Contribution (Smart) Shuffle not working when in car only

FIRST: Yes, I have already1) uninstalled, reinstalled,2) logged out, logged back in3) logged out, uninstalled, reinstalled, logged back inDevice: Samsung Galaxy S24 UltraPremium Family PlanI don't know what happened, but recently, I cannot use the sh...

Casual Listener

FIRST: Yes, I have already 1) uninstalled, reinstalled, 2) logged out, logged back in 3) logged out, uninstalled, reinstalled, logged back in Device: Samsung Galaxy S24 Ultra Premium Family Pl...

Rebel_Roshak

Visitor

2303 Views

2 replies

2 likes

Android
application
Mobile
shuffle
Shuffle not working
smart shuffle
  • 2303 Views
  • 2 replies
  • 2 likes

It crashes when I open the app.

PlanFreeCountryGuatemalaDeviceHP Laptop Galaxy A56 5GOperating SystemMicrosoft Windows 11My Question or IssueI'm a beta tester and lately, the music app has an intermittent issue: it auto-closes after playing (often just one song), and then logging b...

Regular

Plan Free Country Guatemala Device HP Laptop  Galaxy A56 5G Operating System Microsoft Windows 11 My Question or Issue I'm a beta tester and lately, the music app has an intermitte...

12150541838

Regular

175 Views

2 replies

1 likes

  • 175 Views
  • 2 replies
  • 1 likes

Superuser Contribution Night Light filter 'Unavailable' in certain parts of Spotify

PlanPremiumCountryUKDevicemoto g24Operating SystemAndroid 14 My Question or IssueThe Android system night light and extra dim options are both greyed out in Android with the text 'Unavailable' when in some screens in Spotify.It seems to happen when S...

Casual Listener

Plan Premium Country UK Device moto g24 Operating System Android 14   My Question or Issue The Android system night light and extra dim options are both greyed out in Android with the ...

MihailY

Moderator

1257 Views

6 replies

0 likes

  • 1257 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Can I see what date a song was added to my playlist on my android device?

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.comI'd like to know which date I added certain songs to a playlist of mine. The only answers I found are about how to do this...

Casual Listener

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.com I'd like to know which date I added certain songs to a playlist of mi...

g3tl0st7126

Visitor

103742 Views

16 replies

3 likes

  • 103742 Views
  • 16 replies
  • 3 likes

Superuser Contribution Autoplay not working

PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on

Casual Listener

Plan Premium Device Samsung Galaxy a52s Operating System Android   My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...

865885780

Casual Listener

34027 Views

82 replies

4 likes

autoplay
Help
  • 34027 Views
  • 82 replies
  • 4 likes

Superuser Contribution How can I set radius for live events

Live events has my correct location but is showing me events hours away. How do I correct this?

Newbie

Live events has my correct location but is showing me events hours away. How do I correct this?

Chips

Newbie

2820 Views

7 replies

3 likes

  • 2820 Views
  • 7 replies
  • 3 likes

Superuser Contribution Honor 8 magic pro login issues

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a button that says 'go back to Spotify', however, when you...

Visitor

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a butto...

Eni

Moderator

91 Views

1 replies

0 likes

  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Now Not Appearing In Notification Panel (Android)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've done the necessary troubleshooting and I am really trying not to have to reset all of th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've do...

Novy

Moderator

145 Views

1 replies

0 likes

  • 145 Views
  • 1 replies
  • 0 likes