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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106219 Views

26 replies

3 likes

  • 106219 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215450 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215450 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568481 Views

78 replies

3 likes

  • 568481 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469110 Views

577 replies

40 likes

Account
Free
  • 469110 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Repetitive skipping

Spotify continously skipped over 10+ songs and then stopped and played one and it doesnt stop once the app is open. Does anyone have a similar issue?

Regular

Spotify continously skipped over 10+ songs and then stopped and played one and it doesnt stop once the app is open. Does anyone have a similar issue?  

AlexanderCizevsky

Casual Listener

1623 Views

22 replies

2 likes

  • 1623 Views
  • 22 replies
  • 2 likes

Superuser Contribution Why have the podcasts I listen to suddenly started playing backwards?

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already listened to after it finishes.

Visitor

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already list...

Baconbracelet

Newbie

3076 Views

3 replies

2 likes

  • 3076 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Audio constantly cuts out.

PlanPremiumCountry DeviceTCL 20 proOperating SystemWhat ever the current android version is My Question or IssueI've been using your app for 2 years with no issues until this weekend. The audio cuts out at random intervals but it shows on screen that...

Casual Listener

Plan Premium Country   Device TCL 20 pro Operating System What ever the current android version is   My Question or Issue I've been using your app for 2 years with no issues until...

ksnvibes

Newbie

83863 Views

45 replies

8 likes

  • 83863 Views
  • 45 replies
  • 8 likes

Solved!! Can't share to Facebook News Feed any more

PlanPremiumCountryUKDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueI have noticed the last few times I've decided to share a song I've been listening to on Spotify to Facebook that it will only let me share it as a Story and doesn't gi...

Visitor

Plan Premium Country UK Device LG V30 Operating System Android 8.0.0   My Question or Issue I have noticed the last few times I've decided to share a song I've been listening to on Spo...

MaReeMe

Casual Listener

1980 Views

4 replies

4 likes

  • 1980 Views
  • 4 replies
  • 4 likes

Superuser Contribution [AAOS] Spotify for Android Automotive brought in line with other versions of the app

Plan - premium Country - Australia Device _ Polestar 2 Operating System - Android Automotive My Question or IssueThis Version of the app needs some major attention. Not everything loads or appears. Artists albums are missing when looking up an artist...

Regular

Plan - premium   Country - Australia   Device _ Polestar 2   Operating System - Android Automotive     My Question or Issue This Version of the app needs some major...

mitico303

Newbie

4318 Views

10 replies

12 likes

Android Automotive
Polestar
Renault
Volvo
  • 4318 Views
  • 10 replies
  • 12 likes

Superuser Contribution Song preview / album cover not sharing in Facebook app.

When I share songs from Spotify into Facebook on my phone it doesn't show the song cover in the post. Only the song title and a blank "open spotify" link. It's very similar to the issue "Song preview sharing on Facebook" posted by asandro but the lin...

Casual Listener

When I share songs from Spotify into Facebook on my phone it doesn't show the song cover in the post. Only the song title and a blank "open spotify" link. It's very similar to the issue "Song preview...

Jaybyrd

Visitor

2163 Views

5 replies

1 likes

  • 2163 Views
  • 5 replies
  • 1 likes

Superuser Contribution App forgets which songs are downloaded

PlanPremiumCountryUkDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueApp forgets which songs and playlists I've downloaded, I don't have to redownload properly though it seems, as they instantly complete, it looks like the app i...

Newbie

Plan Premium Country Uk Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue App forgets which songs and playlists I've downloaded, I don't have to redownload p...

AlejaR

Moderator

133 Views

1 replies

0 likes

  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos on home screen autoplay despite auto play turned off in settings

PlanFree/PremiumOperating SystemAndroid My Question or Issue Videos on home screen autoplay despite auto play turned off in settings

Roadie

Plan Free/Premium Operating System Android   My Question or Issue     Videos on home screen autoplay despite auto play turned off in settings    

onlytocomplain

Roadie

1843 Views

9 replies

2 likes

  • 1843 Views
  • 9 replies
  • 2 likes

Superuser Contribution [SOLVED] Spotify 'Local Files' Songs Not Syncing Seamlessly Between PC and Phone

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome! PlanPremiumDevicesPhone 1: Nothing Phone (2a)Phone 2: Samsung Galaxy S10eLaptop: Lenovo Think...

Casual Listener

Looks like I found a fix! For some reason, you have to download the playlist in which the song you are trying to listen to...... That fixes it all. Awesome!   Plan Premium Devices Phone 1: ...

nayabuna

Visitor

7941 Views

9 replies

0 likes

  • 7941 Views
  • 9 replies
  • 0 likes

Superuser Contribution Music pausing during ad on phone

So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happens even though the game is completely muted. If ther...

Visitor

So there is a problem on atleast android phones where of your playing a game, and a ad starts, it auto pauses the music. When the ad ends, it sometimes continues but not always. And this issue happen...

OscarDC

Moderator

1318 Views

3 replies

0 likes

  • 1318 Views
  • 3 replies
  • 0 likes

Spotify crash while playing music

No specific repro steps. ```type: crashuserType: full.secondarypackage: com.spotify.music:141048200, targetSdk 36osVersion: google/mustang/mustang:16/BP4A.260205.001/2026042101:user/release-keysuid: 1010231 (u:r:untrusted_app:s0:c231,c256,c522,c768)c...

Newbie

No specific repro steps.   ``` type: crash userType: full.secondary package: com.spotify.music:141048200, targetSdk 36 osVersion: google/mustang/mustang:16/BP4A.260205.001/2026042101:user/...

99 Views

0 replies

0 likes

  • 99 Views
  • 0 replies
  • 0 likes

Superuser Contribution how do i play audio only podcast.

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...

Visitor

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...

RawBlow

Visitor

14137 Views

4 replies

3 likes

  • 14137 Views
  • 4 replies
  • 3 likes

Superuser Contribution Re: Canvas is not working

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

Newbie

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

TomiC202

Casual Listener

5550 Views

7 replies

1 likes

  • 5550 Views
  • 7 replies
  • 1 likes

Superuser Contribution downloaded songs not playing without internet connection in online mode

PlanPremiumCountry USOperating SystemAndroid 7.1.2 Nougat My Question or IssueI don't know if this is the intended behavior (it really shouldn't be), but if I don't have an internet connection, and Spotify is in the Online mode, it won't play downloa...

Newbie

Plan Premium Country  US Operating System Android 7.1.2 Nougat   My Question or Issue I don't know if this is the intended behavior (it really shouldn't be), but if I don't have an ...

dhoskins

Regular

21986 Views

22 replies

5 likes

  • 21986 Views
  • 22 replies
  • 5 likes

Superuser Contribution The playlist downloaded to the SD card disappears.

PlanPremiumCountryJapanDeviceSamsung Galaxy A52 5GOperating SystemAndroid 14One UI Version6.1Spotify Version9.0.78.1116The SD card I'm usingSanDisk microSD Card 1TB UHS-I U1 Class 10 (SDSQUAC-1T00-GH3MA) My Question or IssueI usually download playlis...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy A52 5G Operating System Android 14 One UI Version 6.1 Spotify Version 9.0.78.1116 The SD card I'm using SanDisk microSD Card 1TB UHS-I U1...

Maria

Moderator

1882 Views

8 replies

0 likes

  • 1882 Views
  • 8 replies
  • 0 likes

Audio Quality Settings (Data Saver) Bug

Environment: AndroidFeature: Audio Quality Settings (Data Saver)Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data overuse. However, the app applies the "WiFi profile" a...

Casual Listener

Environment: Android Feature: Audio Quality Settings (Data Saver) Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data...

Amay

Spotify Star

468 Views

1 replies

1 likes

  • 468 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify closes after 10 minutes in the background

PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...

Newbie

Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...

MihailY

Moderator

1725 Views

6 replies

1 likes

  • 1725 Views
  • 6 replies
  • 1 likes

Issues with Offline Mode

PlanPremiumCountryBrasilDeviceSamsung Galaxy S10 Operating SystemAndroid 12My Question or IssueI’m having trouble listening to downloaded artists/albums in offline mode.I’ve already updated the app and reinstalled it several times, but the same issue...

Casual Listener

Plan Premium Country Brasil Device Samsung Galaxy S10   Operating System Android 12 My Question or Issue I’m having trouble listening to downloaded artists/albums in offline ...

Amay

Spotify Star

373 Views

5 replies

0 likes

  • 373 Views
  • 5 replies
  • 0 likes

Superuser Contribution It seems no connection error, but have plenty

PlanPremiumCountryItalyDevicePixel 7aOperating SystemAndroid 16 My Question or IssueUpdated the app yesterday on my Pixel Android smartphone. Now when I play some track I didn't saved for offline playing it only plays a few seconds then stops and war...

Casual Listener

Plan Premium Country Italy Device Pixel 7a Operating System Android 16   My Question or Issue Updated the app yesterday on my Pixel Android smartphone. Now when I play some track I did...

Vasil

Moderator

245 Views

2 replies

0 likes

Connection issues
  • 245 Views
  • 2 replies
  • 0 likes