Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854551 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854551 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20412 Views
  • 3 replies
  • 0 likes
  • 20412 Views
  • 3 replies
  • 0 likes

Superuser Contribution No internet connection on wi-fi

When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Additionally, while on wi-fi, asking Google assistant to s...

  • Visitor
  • When using a wi-fi connection on my samsung galaxy s22, Spotify search does not work and I get "no internet connection" displayed in the app Switching to mobile data makes the problem go away Add...
  • Dian
  • Moderator
  • 146 Views
  • 3 replies
  • 0 likes
  • 146 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keep changing the devices

PlanPremiumCountryFinlandDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Q. One UI 2.0 My Question or IssueI have few Sonos speakers and I connected them with Spotify through Sonos app. Last night when I was away from Sonos speakers, I connected ...

  • Casual Listener
  • Plan Premium Country Finland Device Samsung Galaxy S9 Plus Operating System Android Q. One UI 2.0   My Question or Issue I have few Sonos speakers and I connected them with Spotify thr...
  • MargretHlin
  • Visitor
  • 14185 Views
  • 16 replies
  • 1 likes
  • 14185 Views
  • 16 replies
  • 1 likes

Superuser Contribution Sleep timer not working with podcasts

I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an hour. Is this a known issue? PlanPremiumCountryUK Dev...

  • Music Fan
  • I use some podcasts to help me get to sleep, but I've noticed that the sleep timer doesn't work with them, episodes keep playing even though I set the timer to stop playing after the episode or an ho...
  • theslowdon
  • Visitor
  • 18822 Views
  • 48 replies
  • 10 likes
  • issue
    Podcasts
    Sleep Timer
  • 18822 Views
  • 48 replies
  • 10 likes

Superuser Contribution Lyric Share button missing

PlanPremiumCountryPakistan DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI can see the lyric card for songs but the lyric share button is missing. I did a fresh install of the app but the button still didn't appear. I'm on...

  • Casual Listener
  • Plan Premium Country Pakistan   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue I can see the lyric card for songs but the lyric share button is m...
  • Eni
  • Moderator
  • 6473 Views
  • 59 replies
  • 4 likes
  • Lyric Share
  • 6473 Views
  • 59 replies
  • 4 likes

Superuser Contribution I'm not getting the pause button or play next button images.it comes like n

I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)

  • Visitor
  • I'm using Spotify since last 6 month i use to update whenever it's available for. After my second update the graphs are not shown like pause button or play next button, it shows like (no graph)
  • Eni
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Multiselecting songs in a playlist

I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.

  • Visitor
  • I added 1 song to my playlist and suddenly I got about 200-400 rock songs added with it. I do not like rock songs and I need a way to easily select all of them at once and delete them.
  • MihailY
  • Moderator
  • 36 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 36 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android - Add Playlist to Home Screen, feature has gone missing?

PlanPremiumCountryUKDeviceMoto G31Operating SystemAndroid 11 My Question or IssueI can no longer add a playlist to the home screen. However, existing links on my home screen still work. When I click on the "three dots" option on a playlist the "add t...

  • Regular
  •   Plan Premium Country UK Device Moto G31 Operating System Android 11   My Question or Issue I can no longer add a playlist to the home screen. However, existing links on my home...
  • Deadstronaut
  • Casual Listener
  • 21441 Views
  • 81 replies
  • 44 likes
  • 21441 Views
  • 81 replies
  • 44 likes

Superuser Contribution Repeat one disables itself 2022

PlanPremiumCountryUKDeviceHuawei Mate 20proOperating SystemWindows 10 My Question or IssueSeems like there are a few running threads on this forum reporting issues of the repeat one button disabling itself after skipping over to the next track or sta...

  • Casual Listener
  • Plan Premium Country UK Device Huawei Mate 20pro Operating System Windows 10   My Question or Issue Seems like there are a few running threads on this forum reporting issues of the rep...
  • mkaansah
  • Casual Listener
  • 1903 Views
  • 4 replies
  • 2 likes
  • 1903 Views
  • 4 replies
  • 2 likes

Superuser Contribution Galaxy Watch 4 Offline Music Not Working

PlanPremiumCountry DeviceGalaxy Watch 4Operating SystemWatch OS My Question or IssueWhen I download offline playlists, it keeps disappearing and I have to redownload them again.EDIT:6/13/22 Update just fixed it for me.

  • Casual Listener
  • Plan Premium Country   Device Galaxy Watch 4 Operating System Watch OS   My Question or Issue When I download offline playlists, it keeps disappearing and I have to redownload the...
  • Daisut
  • Visitor
  • 2829 Views
  • 33 replies
  • 8 likes
  • 2829 Views
  • 33 replies
  • 8 likes

Superuser Contribution Music goes silent mid song

I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, when hes logged in as himself the music just goes s...

  • Visitor
  • I have recently updated my account to family account. So i have created a user for my other half and linked it to my account. For some reason when he is logged in as me spotify works perfectly fine, ...
  • Vasil
  • Moderator
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't connect to android auto unless you force stop and restart

I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?

  • Newbie
  • I've got an oppo find X3 pro and there's a recurring problem with the latest version of Spotify where it refuses to connect to android auto unless you force stop and restart the app. Can anyone help?
  • Lyubka
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! Shazam - not able to connect to Spotify premium

PlanPremiumCountryU.S.A.Device(Samsung Galaxy S10)Operating System(Android Version 9; One UI version 1.1)My Question or IssueMy Spotify premium account was connected to my Shazam app (as the default streaming service). But I noticed songs I Shazam no...

Screenshot_20191103-113616_Shazam.jpg Screenshot_20191103-114001_Shazam.jpg
  • Newbie
  • Plan Premium Country U.S.A. Device (Samsung Galaxy S10) Operating System (Android Version 9; One UI version 1.1) My Question or Issue My Spotify premium account was connected to my Shazam ap...
  • Jazgk
  • Newbie
  • 6534 Views
  • 7 replies
  • 0 likes
  • Android
    Connection failed
    Shazam
  • 6534 Views
  • 7 replies
  • 0 likes

Superuser Contribution Tapping in between certain regions in app UI produces unexpected results

Case 1:1. I'm viewing an album/playlist while I listen to a song2. I want to expand the play bar to see duration, have full control over playhead, etc3. I unintentionally tap *just below* the play bar (about 1mm space between play bar and Home/Search...

  • Music Fan
  • Case 1: 1. I'm viewing an album/playlist while I listen to a song 2. I want to expand the play bar to see duration, have full control over playhead, etc 3. I unintentionally tap *just below* the p...
  • jumunius
  • Music Fan
  • 181 Views
  • 7 replies
  • 0 likes
  • 181 Views
  • 7 replies
  • 0 likes

Can't add albums to library

I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go back to it.

  • Casual Listener
  • I have always highlighted the heart button to add an album to my library. Now, highlighting the heart does nothing and the heart becomes unhighlighted when I navigate away from the album then go bac...
  • Prague
  • Composer
  • 55 Views
  • 3 replies
  • 1 likes
  • 55 Views
  • 3 replies
  • 1 likes

Superuser Contribution app very slow on mobile network but ok on wifi

Plan :PremiumCountry : France DeviceRedmi note 8 proOperating SystemAndroid 10 / miui 12.0.4 Hello, when I use spotify with the mobile network the application run after 58sec (black screen with a circle green and home serach library but nothing else)...

  • Newbie
  • Plan :Premium Country : France   Device Redmi note 8 pro Operating System Android 10 / miui 12.0.4   Hello, when I use spotify with the mobile network the application run after 58se...
  • AlejaR
  • Moderator
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Session popup

PlanPremiumCountryDenmarkOperating SystemiOS 16.3.1 My Question/IssueIs there anyway to disable the pop-up to join a session and a way to disallow others to join mine? I just got a pop-up to join a coworkers session, we do not follow eachother on Spo...

IMG_8062.jpg
  • Casual Listener
  • Plan Premium Country Denmark Operating System iOS 16.3.1   My Question/Issue Is there anyway to disable the pop-up to join a session and a way to disallow others to join mine? I just go...
  • AlejaR
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • iOS
    session
    Wi-Fi
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify says "no internet connection available", but will play SOME online music

PlanPremiumCountryUSADeviceSamsung S21 UltraOperating SystemAndroid 12 My Question or IssueGot an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is offline, and that there is "no internet connection available". HOWEVER -- i...

  • Casual Listener
  • Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12   My Question or Issue Got an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is...
  • weldonwilliford
  • Casual Listener
  • 37464 Views
  • 63 replies
  • 3 likes
  • 37464 Views
  • 63 replies
  • 3 likes

Superuser Contribution Spotify app not opening my account showing Google smart lock and stops

At first it showed Google smart lock then I disabled auto sign inTried changing my password logged in through website. I can access my account on other devices but not mineTried uninstalling signed out my account still it's not working

  • Visitor
  • At first it showed Google smart lock then I disabled auto sign in Tried changing my password logged in through website. I can access my account on other devices but not mine Tried uninstalling sig...
  • lukasriewe
  • Visitor
  • 25274 Views
  • 20 replies
  • 2 likes
  • 25274 Views
  • 20 replies
  • 2 likes