No settings on Android TV

[schmalgausen]

Plan

Premium

Device

TV

Operating System

Android TV 11

My Question or Issue

My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?  

[Joan]

Hi @schmalgausen,

Thanks for reaching out. To clarify, the issue here is that the settings are missing the TV app, is that correct? If so, could you send us some pictures/screenshots of what exactly you see within the app so we can get a better understanding of this behaviour?

Keep us posted.

[schmalgausen]

 

Nothing more in the Settings 

[Vasil]

Hey @schmalgausen,

Thanks for the reply! We did some digging on our end and can confirm there are no settings on the Android TV app.

You can alter the music quality only on desktop or mobile.

Note that for Premium users, hardware devices will always stream music at the highest quality setting possible.
Hope this clears things up!

[schmalgausen]

Could you confirm that I have 320 kbs quality on my ATV device being Premium user? 

[Joan]

Hi @schmalgausen,

Thanks for the reply. We cannot confirm the exact value some LG TVs have certain limitations when it comes to streaming music from the Spotify TV app. We know that Chromecast supports better quality, so if your TV supports it, you're welcome to use that instead.  

Hope this clears things up.

[31gjxh6e5ureu7x34go3]

Nu se deschide pe Android TV după instalare 

[Nickerchen]

Can this be fixed please,  I find this problem quite annoying, and should be fixable? Spotify on my TV is the main thing I do with my TV and I want to access canvas 

[AleksanderJ]

"for Premium users, hardware devices will always stream music at the highest quality setting possible"

Does this include lossless?

[Maria]

Hey there.

Thanks for reaching out!

@AleksanderJ - If you've changed the audio quality to Lossless in the Spotify app, the 3rd party device will try to play in the highest quality available. To manually switch on Lossless for the third-party device, you will need to change the settings from your mobile device:

1. Tap the device icon when listening to a song.
2. Select a playing device.
3. Tap Change quality settings.
4. Select Lossless.

Keep in mind that only some third-party devices support Lossless at the moment. Feel free to have a look at our latest answer in this thread for more details.

Hope this clears things up! Cheers.