Songtext doesn't load

[vcm1]

Device

Samsung Galaxy S10e

Operating System

Android 

My Question or Issue

For every song I listen to, I always get the message that the text cannot be uploaded. I subscribed for 10,99€/month.

What can be done? Thanks for your help.

[Vasil]

Hey @vcm1,

Sorry to see this is happening!
Do you mean that all the song lyrics are missing for you? Could you let us know the exact error message you're seeing?

Aside from this, as I can confirm this song does have lyrics, could you test it out on your end as well?
 

link

As a starting troubleshooting step, see if clearing your app's cached data would make a difference. Log out of the app and back in twice in a row after this to trigger a manual sync of your settings and data.

Many thanks! We'll be on the lookout for your response.