Shazam - not able to connect to Spotify premium

[staffman]

Plan

Premium

Country

U.S.A.

Device

(Samsung Galaxy S10)

Operating System

(Android Version 9; One UI version 1.1)

My Question or Issue

My Spotify premium account was connected to my Shazam app (as the default streaming service). But I noticed songs I Shazam no longer appear in Spotify. I went to the settings in the Shazam app and discovered Spotify was not connected. I tried to (re) connect and it keeps telling me, "Connection failed to Spotify. You can try again later in Settings"  

I uninstalled the Shazam app, reinstalled and logged in using Facebook - with no success to connect. I went to the Spotify website and went to Account Overview ->Apps and deleted Shazam access. I then opened the Shazam app, gave permission to connect and after giving approval, it gave me the same info: "Connection failed to Spotify. You can try again later in Settings"  See attached images below. Not sure how to fix this - connecting both apps is the main reason why I use both apps. Ugh. Option to connect to SpotifyError message

[annemgv]

It sounds like a glitch from Shazam. Try visiting their support page for more help: https://support.shazam.com/hc/en-us

[bennyclarkson · Accepted solution]

I found if I renamed "My Shazam Playlist" to a new name and then connected it sorted the glitch out. Shazam clearly tries to set up new playlist but sees one is already there so fails. Hope this sorts your issue 

[user-removed]

Hi, I'd be happy to try the solution but I've never had such list in the first place 😞

I've tried connecting, disconnecting, reinstalling, whatever, but to no avail. I've sent an email to Shazam support (hidden in the Apple helpdesk now, looks a bit weird). I'm a bit lost.

[xfitzyx]

Thanks! Been trying to solve this for months.

[denbs09]

how doesnt let you rename it? where do you need to rename if from spotify or shazam? thanks

[bennyclarkson]

Rename the playlist in spotify.

You need to disconnect it in shazam,
rename the playlist
then reconnect, shazam will then create a new playlist for you in spotify.

[Jazgk]

Shazam syncing to Spotify is an amazing feature that NEVER works. Is there any update to fix it his issue for iOS/Spotify Premium? I’ve gone through the various steps mentioned in this thread and nothing worked. It’s pretty crazy how huge Spotify is and they just can’t get it together for this feature. 🤦