Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117968 Views

27 replies

4 likes

  • 117968 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237399 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237399 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598138 Views

79 replies

3 likes

  • 598138 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490738 Views

581 replies

42 likes

Account
Free
  • 490738 Views
  • 581 replies
  • 42 likes

Superuser Contribution The playlist downloaded to the SD card disappears.

PlanPremiumCountryJapanDeviceSamsung Galaxy A52 5GOperating SystemAndroid 14One UI Version6.1Spotify Version9.0.78.1116The SD card I'm usingSanDisk microSD Card 1TB UHS-I U1 Class 10 (SDSQUAC-1T00-GH3MA) My Question or IssueI usually download playlis...

Casual Listener

Plan Premium Country Japan Device Samsung Galaxy A52 5G Operating System Android 14 One UI Version 6.1 Spotify Version 9.0.78.1116 The SD card I'm using SanDisk microSD Card 1TB UHS-I U1...

Maria

Moderator

2138 Views

8 replies

0 likes

  • 2138 Views
  • 8 replies
  • 0 likes

Audio Quality Settings (Data Saver) Bug

Environment: AndroidFeature: Audio Quality Settings (Data Saver)Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data overuse. However, the app applies the "WiFi profile" a...

Casual Listener

Environment: Android Feature: Audio Quality Settings (Data Saver) Description: Spotify provides separate media quality settings for WiFi and Cellular connections to help users prevent cellular data...

Amay

Spotify Star

553 Views

1 replies

1 likes

  • 553 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify closes after 10 minutes in the background

PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...

Newbie

Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...

MihailY

Moderator

1911 Views

6 replies

1 likes

  • 1911 Views
  • 6 replies
  • 1 likes

Issues with Offline Mode

PlanPremiumCountryBrasilDeviceSamsung Galaxy S10 Operating SystemAndroid 12My Question or IssueI’m having trouble listening to downloaded artists/albums in offline mode.I’ve already updated the app and reinstalled it several times, but the same issue...

Casual Listener

Plan Premium Country Brasil Device Samsung Galaxy S10   Operating System Android 12 My Question or Issue I’m having trouble listening to downloaded artists/albums in offline ...

Amay

Spotify Star

434 Views

5 replies

0 likes

  • 434 Views
  • 5 replies
  • 0 likes

Superuser Contribution It seems no connection error, but have plenty

PlanPremiumCountryItalyDevicePixel 7aOperating SystemAndroid 16 My Question or IssueUpdated the app yesterday on my Pixel Android smartphone. Now when I play some track I didn't saved for offline playing it only plays a few seconds then stops and war...

Casual Listener

Plan Premium Country Italy Device Pixel 7a Operating System Android 16   My Question or Issue Updated the app yesterday on my Pixel Android smartphone. Now when I play some track I did...

Vasil

Moderator

267 Views

2 replies

0 likes

Connection issues
  • 267 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android Auto displaying wrong podcast length

PlanPremiumCountryUKDevicePixel 9 Pro & BMWOperating SystemAndroid 16iDrive 7Spotify version 9.0.78.1116 My Question or IssueWhen listening to podcasts in android auto, the wrong podcast length is displayed. Displaying something like 32:00/30:00 The ...

Regular

Plan Premium Country UK Device Pixel 9 Pro & BMW Operating System Android 16 iDrive 7 Spotify version 9.0.78.1116   My Question or Issue When listening to podcasts in android aut...

StraightShooter

Casual Listener

1512 Views

9 replies

1 likes

android auto
length
podcast
  • 1512 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify thinks I am in a foreign country only when I use my tablet

PlanFree/PremiumCountryItaly DeviceAndroid tablet Operating SystemAndroid 13 My Question or issueUntil recently I could use Spotify on my tablet on my desktop and on my smart phone. Now I cannot use it on my tablet because the tablet thinks I'm in a ...

Regular

Plan Free/Premium Country Italy  Device Android tablet  Operating System Android 13   My Question or issue Until recently I could use  Spotify on my tablet on my desktop...

Italyjo

Regular

494 Views

8 replies

0 likes

  • 494 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Lock Screen Widget disappears after one second

PlanPremiumCountryGermanyDeviceGoogle Pixel 7Operating SystemAndroid 15 My Question or IssueI'm having an issue where the Spotify Widget disappears on the Lock Screen after barely a second (see attached file).All notification settings are set correct...

Regular

  Plan Premium Country Germany Device Google Pixel 7 Operating System Android 15   My Question or Issue I'm having an issue where the Spotify Widget disappears on the Lock Screen...

Dingdongman

Casual Listener

5578 Views

11 replies

0 likes

Other
  • 5578 Views
  • 11 replies
  • 0 likes

Superuser Contribution 小米平板7pro无法切换歌曲

免费中国小米平板7 ProAndroid 16我的小米平板并没有像选择移动手机那样在APP上可以切换歌曲,而且在歌曲单里无法选择外,连以前的自由切歌也没有了

Casual Listener

免费 中国 小米平板7 Pro Android 16 我的小米平板并没有像选择移动手机那样在APP上可以切换歌曲,而且在歌曲单里无法选择外,连以前的自由切歌也没有了

Yordan

Moderator

348 Views

4 replies

0 likes

切换歌曲
  • 348 Views
  • 4 replies
  • 0 likes

Superuser Contribution Move up feature in queue creates duplicates

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 16, One UI 8.0Spotify App version9.1.24.1739My IssueWhen you start a playlist, etc and it adds songs to the queue, you are shown clear or edit, if you press edit an...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy S23 Ultra Operating System Android 16, One UI 8.0 Spotify App version 9.1.24.1739 My Issue When you start a playlist, etc and it a...

Novy

Moderator

881 Views

2 replies

0 likes

Android
Mobile
playlist
Possible Bug
queue
  • 881 Views
  • 2 replies
  • 0 likes

Superuser Contribution Blank app when in airplane mode or without service

PlanFree/PremiumCountry DeviceGalaxy s20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device Galaxy s20 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

JC128

Visitor

7168 Views

28 replies

5 likes

  • 7168 Views
  • 28 replies
  • 5 likes

Superuser Contribution Can't Play Playlists or Albums on Google Pixel Watch 3 if Bluetooth is On

PlanPremiumCountryUSADeviceGalaxy S25+ and Google Pixel Watch 3Operating SystemAndroid 16/OneUI 8 (Phone); WearOS 6.1 (Watch) My Question or Issue On the watch while the mode of connection is Bluetooth, tapping a playlist or album from either the Hea...

Roadie

Plan Premium Country USA Device Galaxy S25+ and Google Pixel Watch 3 Operating System Android 16/OneUI 8 (Phone); WearOS 6.1 (Watch)   My Question or Issue   On the watch while t...

Joan

Moderator

429 Views

1 replies

1 likes

  • 429 Views
  • 1 replies
  • 1 likes

My streamer and HEOS device are visible, but connection fails

PlanFree/PremiumCountry DeviceSamsung S20, windows PCOperating SystemAndroid, Windows 11 My Question or IssueHi all! All of a sudden my Spotify connect doesn't work anymore. My streamer (Cambridge CSN 100) and HEOS amplifier (Marantz SR6014) are both...

Casual Listener

Plan Free/Premium Country   Device Samsung S20, windows PC Operating System Android, Windows 11   My Question or Issue Hi all! All of a sudden my Spotify connect doesn't work anym...

Koenlakerveld

Casual Listener

200 Views

1 replies

1 likes

  • 200 Views
  • 1 replies
  • 1 likes

Solved!! [Bug] Podcast 15s skip gestures broken via Bluetooth on Sony WH-1000XM5 — v9.1.42.2058

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE What's broken: Swiping back/forward on the right earcup (configured in Sony | Sound Connect for...

Casual Listener

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE   What's broken:  Swiping back/f...

118096914

Casual Listener

588 Views

2 replies

0 likes

podcast
skip
Sony XM5
  • 588 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My bluetooth headphones open Spotify immediately after pressing play button

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. Sometimes I'm in another app and I want to play/pau...

Newbie

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. ...

Ivelina

Moderator

10417 Views

3 replies

0 likes

  • 10417 Views
  • 3 replies
  • 0 likes

Superuser Contribution log into spotify kids using google account

hi,I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (not the case for me) or people who are logging in via...

Regular

hi, I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (...

Cux1

Visitor

2500 Views

6 replies

1 likes

  • 2500 Views
  • 6 replies
  • 1 likes

Superuser Contribution Auto android voice command suddenly stopped working

PlanPremiumCountryUSADeviceSamsung Galaxy 9, Auto AndroidOperating System My Question or IssueUp until recently, when operating my vehicle with Auto-Android engaged, I used to be able to give the voice command "Spotify, play xxx", and the song xxx wo...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9, Auto Android Operating System     My Question or Issue Up until recently, when operating my vehicle with Auto-Android engaged, I ...

Frank86

Newbie

3862 Views

14 replies

7 likes

autoAndroid
  • 3862 Views
  • 14 replies
  • 7 likes

Solved!!Superuser Contribution Local files keep becoming unplayable randomly

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid 11 My Question or IssueI have some local files added to Spotify on my mac. I wanted to add those tracks to other playlists so that I can play them on my android mobile. So I created a pl...

Regular

Plan Premium Country India Device Samsung M30 Operating System Android 11   My Question or Issue I have some local files added to Spotify on my mac. I wanted to add those tracks to oth...

Metard79

Roadie

11526 Views

16 replies

0 likes

  • 11526 Views
  • 16 replies
  • 0 likes

Compte Adroïd versus Apple

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue J'aimerais importer le compte Spotify de mon cellulaire Samsung avec celui de mon ordinateur...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Amay

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes