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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106228 Views

26 replies

3 likes

  • 106228 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215476 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215476 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568518 Views

78 replies

3 likes

  • 568518 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469137 Views

577 replies

40 likes

Account
Free
  • 469137 Views
  • 577 replies
  • 40 likes

Superuser Contribution Equalizer and system audio effects not working

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to be managing the audio all by itself, and neither the...

Regular

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to b...

joshuasingh2008

Gig Goer

2793 Views

10 replies

2 likes

eq
Equalizer
poweramp
wavelet
  • 2793 Views
  • 10 replies
  • 2 likes

Superuser Contribution (Smart) Shuffle not working when in car only

FIRST: Yes, I have already1) uninstalled, reinstalled,2) logged out, logged back in3) logged out, uninstalled, reinstalled, logged back inDevice: Samsung Galaxy S24 UltraPremium Family PlanI don't know what happened, but recently, I cannot use the sh...

Casual Listener

FIRST: Yes, I have already 1) uninstalled, reinstalled, 2) logged out, logged back in 3) logged out, uninstalled, reinstalled, logged back in Device: Samsung Galaxy S24 Ultra Premium Family Pl...

Rebel_Roshak

Visitor

2709 Views

2 replies

2 likes

Android
application
Mobile
shuffle
Shuffle not working
smart shuffle
  • 2709 Views
  • 2 replies
  • 2 likes

It crashes when I open the app.

PlanFreeCountryGuatemalaDeviceHP Laptop Galaxy A56 5GOperating SystemMicrosoft Windows 11My Question or IssueI'm a beta tester and lately, the music app has an intermittent issue: it auto-closes after playing (often just one song), and then logging b...

Regular

Plan Free Country Guatemala Device HP Laptop  Galaxy A56 5G Operating System Microsoft Windows 11 My Question or Issue I'm a beta tester and lately, the music app has an intermitte...

12150541838

Regular

253 Views

2 replies

1 likes

  • 253 Views
  • 2 replies
  • 1 likes

Superuser Contribution Night Light filter 'Unavailable' in certain parts of Spotify

PlanPremiumCountryUKDevicemoto g24Operating SystemAndroid 14 My Question or IssueThe Android system night light and extra dim options are both greyed out in Android with the text 'Unavailable' when in some screens in Spotify.It seems to happen when S...

Casual Listener

Plan Premium Country UK Device moto g24 Operating System Android 14   My Question or Issue The Android system night light and extra dim options are both greyed out in Android with the ...

MihailY

Moderator

1598 Views

6 replies

0 likes

  • 1598 Views
  • 6 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on

Casual Listener

Plan Premium Device Samsung Galaxy a52s Operating System Android   My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...

865885780

Casual Listener

37095 Views

82 replies

4 likes

autoplay
Help
  • 37095 Views
  • 82 replies
  • 4 likes

Superuser Contribution How can I set radius for live events

Live events has my correct location but is showing me events hours away. How do I correct this?

Newbie

Live events has my correct location but is showing me events hours away. How do I correct this?

Chips

Newbie

3436 Views

7 replies

3 likes

  • 3436 Views
  • 7 replies
  • 3 likes

Superuser Contribution Honor 8 magic pro login issues

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a button that says 'go back to Spotify', however, when you...

Visitor

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a butto...

Eni

Moderator

142 Views

1 replies

0 likes

  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Now Not Appearing In Notification Panel (Android)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've done the necessary troubleshooting and I am really trying not to have to reset all of th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've do...

Novy

Moderator

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback restarts when returning to app or opening Lyrics (Deep Link bug)

PlanPremiumCountryIndiaDeviceOneplus ce5Operating SystemAndroid 16 BaklavaSpotyfy version: 9.1.24.1739My Question or IssueWhen opening a song via a Google search link, the playback state is "fragile." Returning to the app from the recent apps menu or...

Casual Listener

Plan Premium Country India Device Oneplus ce5 Operating System Android 16 Baklava Spotyfy version: 9.1.24.1739 My Question or Issue When opening a song via a Google search link, the playbac...

OscarDC

Moderator

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I see my queue on Spotify mobile?

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so I cannot rearrange my queue or look at what's comin...

Visitor

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so ...

Laura_RP

Visitor

10114 Views

10 replies

0 likes

  • 10114 Views
  • 10 replies
  • 0 likes

Superuser Contribution ALL music from Spotify plays too fast, I've tried everything.

I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker.ALL music is playing as if it's been sped up slightly. There are no speed controls for music. How did this happen and w...

Visitor

I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker. ALL music is playing as if it's been sped up slightly. There are...

catkn23

Visitor

5915 Views

3 replies

0 likes

  • 5915 Views
  • 3 replies
  • 0 likes

Why EVERY song is not playable on my Android.

EVERY song is not playable i have tried redownloading spotify changing settings.

Visitor

EVERY song is not playable i have tried redownloading spotify changing settings.

Rugendorf

Visitor

365 Views

2 replies

0 likes

  • 365 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps pausing every 30-60 seconds on Android

PlanFreeCountryUnited States DeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueWhen I use the power button to turn my screen off, my music will randomly pause after 60 seconds or so. I checked settings and I have it so that Spotify is n...

Casual Listener

Plan Free Country United States   Device Samsung S10+ Operating System Android 9   My Question or Issue When I use the power button to turn my screen off, my music will randomly ...

kiiriiigamiii

Newbie

48707 Views

18 replies

17 likes

  • 48707 Views
  • 18 replies
  • 17 likes

Superuser Contribution Samsung Tablet's Adaptive refresh rate causes Spotify lyrics to be choppy

PlanPremiumCountryIndia DeviceSamsung Galaxy Tab S8 11 InchesOperating SystemOne UI 8/Android 16 My Question or IssueSo to simply put it like all Android and Apple phones, Samsung uses adaptive refresh rate basically they can alternate from 1-120 hz ...

Regular

Plan Premium Country India   Device Samsung Galaxy Tab S8 11 Inches Operating System One UI 8/Android 16   My Question or Issue So to simply put it like all Android and Apple phon...

Paula_Vi

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

SD Card self deletes - switches to internal storage. (2nd thread)

PlanPremium (Family)CountryUKDeviceSamsung Note9 + Note10+Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the S...

Gig Goer

Plan Premium (Family) Country UK Device Samsung Note9 + Note10+ Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring t...

Cowonaut

Newbie

974 Views

2 replies

1 likes

  • 974 Views
  • 2 replies
  • 1 likes

Superuser Contribution Ads change screen rotation of podcast video

PlanFreeCountryUSADeviceSamsung Galaxy S22 UltraOperating SystemAndroid My Question or IssueWhen listening to a podcast, I watch the video with it in full screen landscape orientation. When an ad plays, the screen changes to portrait during the ad, a...

Visitor

Plan Free Country USA Device Samsung Galaxy S22 Ultra Operating System Android   My Question or Issue When listening to a podcast, I watch the video with it in full screen landscape or...

MihailY

Moderator

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Add to profile" not showing/can't add playlists to profile

Hi! Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/public, log out/log in, I have uninstalled/reinstalled the app...

Music Fan

Hi!   Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/pu...

justintopia

Visitor

15027 Views

52 replies

12 likes

Add to profile. Playlists. Add playlist. Public playlists.
  • 15027 Views
  • 52 replies
  • 12 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

TacoMonster

Regular

5758 Views

22 replies

0 likes

  • 5758 Views
  • 22 replies
  • 0 likes

Superuser Contribution Re: My liked songs playlist won’t open

Im having the same problem for the past 2 weeks my liked songs will not load and I've tried all of the steps mentioned earlier. my phone model is a samsung galaxy s24 fe. This has only happened on my phone

Visitor

Im having the same problem for the past 2 weeks my liked songs will not load and I've tried all of the steps mentioned earlier. my phone model is a samsung galaxy s24 fe. This has only happened on my...

OscarDC

Moderator

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat button has disappeared

As far as I can tell, since the UI refresh, I can't repeat a single song any more.(Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

Visitor

As far as I can tell, since the UI refresh, I can't repeat a single song any more. (Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

adinike

Newbie

23758 Views

12 replies

0 likes

  • 23758 Views
  • 12 replies
  • 0 likes