Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 60924 Views
  • 68 replies
  • 26 likes
  • 60924 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28395 Views
  • 5 replies
  • 0 likes
  • 28395 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs stop and progress bar returns to start.

PlanPremiumCountryUKDevice Samsung Galaxy A25Operating System Android My Question or IssueThis has been happening for the past few months. Songs will suddenly stop and the progress bar will go back to 0:01 second in. This usually happens on the final...

  • Regular
  •   Plan Premium Country UK Device  Samsung Galaxy A25 Operating System  Android   My Question or Issue This has been happening for the past few months. Songs will sudden...
  • Ivelina
  • Moderator
  • 547 Views
  • 6 replies
  • 0 likes
  • 547 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playlists on Android not working

PlanPremiumCountryLatviaDeviceSamsung Z FlipOperating SystemAndroid None of playlists on work on my phone, as soon as I pick a song or just play playlist, it switches to some random song from other playlists. My Question or Issue

  • Visitor
  • Plan Premium Country Latvia Device Samsung Z Flip Operating System Android     None of playlists on work on my phone, as soon as I pick a song or just play playlist, it switches t...
  • Ivelina
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify now playing glitch on Galaxy Watch 4 (Wear OS)

PlanPremiumDevicesGalaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 ProSpotify control panel on the watch just froze on one song, pause/change track buttons don't work at all. It shows that it plays song from my phone. I can change...

  • Casual Listener
  • Plan Premium Devices Galaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 Pro Spotify control panel on the watch just froze on one song, pause/change track buttons don't work at a...
  • jakubkonkol
  • Newbie
  • 1341 Views
  • 4 replies
  • 0 likes
  • 1341 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to keep my screen ON

PlanPremiumCountryPortugalDeviceXiaomi Note 11Operating SystemMIUI 13.02 My Question or IssueWhen I'm using spotify my screen automatically turns off after a few seconds, wich is natural and expected, but I often find this to be an inconvenience as I...

  • Newbie
  • Plan Premium Country Portugal Device Xiaomi Note 11 Operating System MIUI 13.02   My Question or Issue When I'm using spotify my screen automatically turns off after a few seconds, wic...
  • Vasil
  • Moderator
  • 635 Views
  • 3 replies
  • 0 likes
  • 635 Views
  • 3 replies
  • 0 likes

Superuser Contribution playback stops when spotify app is not the open app on screen

for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating when i am driving, working, or working out and the mus...

  • Visitor
  • for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating whe...
  • Novy
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics translation

I have known recently that there are translations of the lyrics and i wanna know what can i do to do that.And i guess this isnt available in windows at the moment but in android how do u do it?

  • Newbie
  • I have known recently that there are translations of the lyrics and i wanna know what can i do to do that. And i guess this isnt available in windows at the moment but in android how do u do it?
  • Not applicable
  • 84158 Views
  • 31 replies
  • 8 likes
  • 84158 Views
  • 31 replies
  • 8 likes

Superuser Contribution While login to my Spotify account it's says something went wrong

First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I have good internet.

  • Visitor
  • First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I ...
  • AlejaR
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

[Android] How do I put a podcast on loop?

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

  • Visitor
  • I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?
  • Keysam11
  • Visitor
  • 35138 Views
  • 4 replies
  • 13 likes
  • Android
  • 35138 Views
  • 4 replies
  • 13 likes

Solved!!Superuser Contribution How to remove a song from the playlist that is currently playing

PlanPremiumCountryUSADeviceSamsung Galaxy 8+Operating SystemAndroid Oreo My Question or IssueThis seems like a trivial thing, and I'm sorry to bother the community about it but I can't figure it out. I looked around in here but all of the posts were ...

  • Roadie
  •   Plan Premium Country USA Device Samsung Galaxy 8+ Operating System Android Oreo   My Question or Issue This seems like a trivial thing, and I'm sorry to bother the communi...
  • peter2305
  • Casual Listener
  • 22479 Views
  • 17 replies
  • 5 likes
  • 22479 Views
  • 17 replies
  • 5 likes

Superuser Contribution Podcast queue is playing older episodes instead of the next one

Whenever I finish an episode of a podcast, instead of playing the next episode it plays an older episode. Usually, it jumps back about 18 episodes. I have tried uninstalling and reinstalling the app, clearing the cache, and restarting my phone, but t...

  • Casual Listener
  • Whenever I finish an episode of a podcast, instead of playing the next episode it plays an older episode. Usually, it jumps back about 18 episodes. I have tried uninstalling and reinstalling the app,...
  • SLK55
  • Visitor
  • 1783 Views
  • 14 replies
  • 2 likes
  • 1783 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  •   Plan Free Country USA Device Android Phones My Question or Issue My dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without ...
  • Sumit_Ghosh
  • Regular
  • 28395 Views
  • 5 replies
  • 0 likes
  • 28395 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't play local file

Plan PremiumCountryNorwayDeviceOnePlus Nord 2 5GOperating SystemAndroid 13 My Question or IssueCan't play one specific local file on phone. Hello! I've had a local file on my phone for over a year now that suddenly stopped working on my phone. It's a...

  • Regular
  • Plan  Premium Country Norway Device OnePlus Nord 2 5G Operating System Android 13   My Question or Issue Can't play one specific local file on phone.    Hello!  ...
  • Eni
  • Moderator
  • 507 Views
  • 11 replies
  • 0 likes
  • Local file not playing
  • 507 Views
  • 11 replies
  • 0 likes

Superuser Contribution Jams - glitching when others edit the queue

I am experimenting with the "Jam" feature. I love it - but whenever anyone touches the queue, the song playing glitches for a microsecond. It happens when people add songs from their phones. Really annoying. If it's an active jam its unlistenable. An...

  • Casual Listener
  • I am experimenting with the "Jam" feature. I love it - but whenever anyone touches the queue, the song playing glitches for a microsecond. It happens when people add songs from their phones. Really a...
  • Alex0706
  • Casual Listener
  • 10335 Views
  • 60 replies
  • 14 likes
  • 10335 Views
  • 60 replies
  • 14 likes

Visualizer

Hi! I'm new here. Hope I ask in the right forum. I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper that party works. The favorit app I like most is "Audio Glow Musi...

  • Casual Listener
  • Hi!  I'm new here. Hope I ask in the right forum.  I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper ...
  • Tops1970
  • Visitor
  • 1338 Views
  • 2 replies
  • 5 likes
  • 1338 Views
  • 2 replies
  • 5 likes

Superuser Contribution Spotify closes after 10 minutes in the background

PlanPremiumDeviceS23+Operating SystemAndroid 14, One Ui 6.1My Question or IssueEver since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears after pausing music for exactly 10 minutes in the background, and it's ...

  • Newbie
  • Plan Premium Device S23+ Operating System Android 14, One Ui 6.1 My Question or Issue Ever since I have updated to One UI 6 on my s23+, the playback notification from Spotify disappears afte...
  • Eni
  • Moderator
  • 484 Views
  • 4 replies
  • 1 likes
  • 484 Views
  • 4 replies
  • 1 likes

Superuser Contribution LG C2 keeps going into screensaver even when Spotify is playing and showing lyrics

PlanPremiumCountryDenmarkDeviceLG webOS TV OLED65C25LBOperating SystemwebOS24 / 9.2.1-2605 Spotify App UI2025.01.13_6-d206f55Spotify App PlayerH 4.46.0My Question or IssueISSUE: Since today my Spotify App on my LG C2 keeps making my TV go into screen...

  • Casual Listener
  • Plan Premium Country Denmark Device LG webOS TV OLED65C25LB Operating System webOS24 / 9.2.1-2605   Spotify App UI 2025.01.13_6-d206f55 Spotify App Player H 4.46.0 My Question or Is...
  • Vasil
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Playlist total playtime not showing

PaidAustraliaGoogle Pixel 6Operating SystemAndroid My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does).I tried reinstalling and starting a new playlist, neither worked. I also added...

  • Music Fan
  • Paid Australia Google Pixel 6 Operating System Android   My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does). I tried ...
  • Maria
  • Moderator
  • 4915 Views
  • 33 replies
  • 3 likes
  • 4915 Views
  • 33 replies
  • 3 likes

Superuser Contribution My playlist or can say any of the playlist on the app is not loading at all

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that are there on the app are not opening at all !!

  • Visitor
  • So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that ar...
  • Vasil
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tripple tap on mic for previous song is not working.

PlanPremiumCountryIndiaOperating SystemAndroid My Question or IssueTripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue ASAP.

  • Visitor
  • Plan Premium Country India Operating System Android   My Question or Issue Tripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue A...
  • Vasil
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes