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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7306 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Shuffle

PlanFreeCountryGermanyDevicemotorola edge 40Operating Systemandroid?My Question or IssueI don't have Premium. I got a week or so for free (thx btw) but now this week is over. The problem is that shuffle is still aktive. It shouldn't because it's a Pr...

Visitor

Plan Free Country Germany Device motorola edge 40 Operating System android? My Question or Issue I don't have Premium. I got a week or so for free (thx btw) but now this week is over. The pr...

Joan

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Solved!! After updating to Android 15 pixel watch no longer controls phone volume in Spotify app

Plan PremiumCountry USADevice Pixel 9 Pro, Pixel WatchOperating System Android 15 My Issue Before updating to Android 15 I was able to control the volume of my Pixel phone from my Pixel watch in the Spotify app. This is very handy e.g. when running a...

Casual Listener

Plan Premium Country USA Device Pixel 9 Pro, Pixel Watch Operating System Android 15   My Issue   Before updating to Android 15 I was able to control the volume of my Pixel...

brktime

Casual Listener

1286 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My phone started playing music by itself In the middle of the night

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recents on Spotify and it had a bunch of songs going bac...

Visitor

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recen...

Novy

Moderator

1027 Views

1 replies

0 likes

  • 1027 Views
  • 1 replies
  • 0 likes

Superuser Contribution can not login to my account though android app

PlanPremiumCountryhongkong Deviceredminote11tproOperating System Android My Question or IssueI have tried so many times and still can't login to my account and i have tried change my password still cant login

Casual Listener

  Plan Premium Country hongkong   Device redminote11tpro Operating System  Android   My Question or Issue I have tried so many times and still can't login to my accoun...

Ivelina

Moderator

520 Views

3 replies

0 likes

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Delete Single items from queue

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the New UI also PlanPremiumCountry DeviceSony Xperia 1 V...

Newbie

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the N...

ribezaz

Spotify Star

444 Views

1 replies

1 likes

queue
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  • 1 likes

Superuser Contribution Playlists containing only podcasts always played in Shuffle mode

Plan Premium Country Spain Device Samsung A42 Operating System Android My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle or sequential playback icon has disappeared.All the episodes play randomly an...

Casual Listener

Plan Premium Country Spain Device Samsung A42 Operating System Android   My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle...

eenslin

Newbie

2471 Views

17 replies

1 likes

Playlists
podcast playlist
Podcasts
shuffle
  • 2471 Views
  • 17 replies
  • 1 likes

Superuser Contribution Recommended Songs Issue

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can find. It plays my liked songs playlist in the correct...

Newbie

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can fi...

Vasil

Moderator

305 Views

1 replies

0 likes

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  • 1 replies
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Not playing songs on a few albums

Listening to a artist and there songs are skipping for some reason .PlanFree/PremiumCountry DeviceSamsung galaxy s25 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Listening to a artist and there songs are skipping for some reason . Plan Free/Premium Country   Device Samsung galaxy s25 ultra Operating System (iOS 10, Android Oreo, Windows 10,e...

RayyW0

Spotify Star

394 Views

2 replies

0 likes

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Superuser Contribution Extreme battery usage on wear os without the app open.

Spotify on my watch started draining my battery since yesterday evening. I took it from the charger and put it on my wrist and went to sleep. 10 hours later I wake up and leave the home, after I arrive at my destination I see that my watch is 7%, whi...

Newbie

Spotify on my watch started draining my battery since yesterday evening. I took it from the charger and put it on my wrist and went to sleep. 10 hours later I wake up and leave the home, after I arri...

1995matthewb

Casual Listener

1075 Views

2 replies

1 likes

  • 1075 Views
  • 2 replies
  • 1 likes

Music

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jose_M

Spotify Star

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Videos on home screen autoplay despite auto play turned off in settings

PlanFree/PremiumOperating SystemAndroid My Question or Issue Videos on home screen autoplay despite auto play turned off in settings

Roadie

Plan Free/Premium Operating System Android   My Question or Issue     Videos on home screen autoplay despite auto play turned off in settings    

onlytocomplain

Roadie

757 Views

8 replies

1 likes

  • 757 Views
  • 8 replies
  • 1 likes

Superuser Contribution only 50% of favorite songs are active when offline using spotify premium.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

297 Views

1 replies

0 likes

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Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

liya2025

Music Fan

1611 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Delay with Media Controller

PlanPremiumCountryUkraineDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueWhen I skip or pause, I get a delay in Android Media Control, namely in Spotify, at lock screen the same, with other applications it is not so. The m...

Regular

Plan Premium Country Ukraine Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue When I skip or pause, I get a delay in Android Media Control, namely in S...

Dessi

Moderator

4888 Views

33 replies

2 likes

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  • 33 replies
  • 2 likes

Music is not available on my device

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

Newbie

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

osornios

Spotify Star

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
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spotify takes ages to start every time I open the app

for a while now, everytime i want to open the app it takes up to like a minute for it to start up.

Newbie

for a while now, everytime i want to open the app it takes up to like a minute for it to start up.

RayyW0

Spotify Star

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Solo tengo 3 dispositivos en modo offline y no puedo descargar música

Sigo con problema de descarga modo offline solo tengo 3 dispositivos con acceso, ya cerré sesión en todos y nada

Visitor

Sigo con problema de descarga modo offline solo tengo 3 dispositivos con acceso, ya cerré sesión en todos y nada

Jose_M

Spotify Star

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
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Fix the web version.

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page.PlanFreeCountryKazDevice(Realme 14C)Operating System(Android) My Question or Issue

Visitor

It is impossible from Yandex browser Login to your account. When I click on the login button, it just takes me to the main page. Plan Free Country Kaz Device (Realme 14C) Operating System (An...

MauriceMV

Spotify Star

316 Views

1 replies

1 likes

  • 316 Views
  • 1 replies
  • 1 likes

bug

my phone is infinix note 30 pro My Question or Issueno sound when i skip the song,its a bug

Visitor

my phone is infinix note 30 pro   My Question or Issue no sound when i skip the song,its a bug

Amay

Spotify Star

320 Views

1 replies

0 likes

Possible Bug
  • 320 Views
  • 1 replies
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The app just closes

PlanFreeDeviceNubia Z60 UltraOperating SystemAndroid 14 Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have installed older versions and it has exactly the same problem.

Newbie

Plan Free Device Nubia Z60 Ultra Operating System Android 14   Hello. I updated the app to version 9.0.30.642 and now the app just closes about 10 seconds after logging in. I have install...

Amay

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes