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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843136 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843136 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14390 Views
  • 1 replies
  • 0 likes
  • 14390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Check connection - tried many things. Can't use spotify about to cancel my membership

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same time I noticed that Spotify was not working cause I h...

  • Regular
  • I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same ti...
  • Jeremy
  • Moderator
  • 504 Views
  • 17 replies
  • 4 likes
  • 504 Views
  • 17 replies
  • 4 likes

Superuser Contribution Poor audio volume using Android Auto and Spotify

Hi, I use my Andoid phone in my car via Android Auto Google Pixel 3aXLAndrid version 9Spotify version 8.5.17.676 Vauxhall Astra - Unit R4.0 HW version: E2SW versiom: IP25.1.1(1.25.1.10)AIPL version: 1.0.0.0 The volume on Spotify is very low. Other mu...

  • Casual Listener
  • Hi,   I use my Andoid phone in my car via Android Auto   Google Pixel 3aXL Andrid version 9 Spotify version 8.5.17.676   Vauxhall Astra -  Unit  R4.0  HW ver...
  • Ibanez1769
  • Visitor
  • 9090 Views
  • 13 replies
  • 3 likes
  • 9090 Views
  • 13 replies
  • 3 likes

Superuser Contribution I cant unhide my songs

I accidentally hid a song that I want to listen to. I have gone to the settings and set it so that I can see the song. I can get to the button that says "Hidden" on that song, and the glowing symbol. Clickijg this option doesnt unhide the song. How d...

  • Newbie
  • I accidentally hid a song that I want to listen to. I have gone to the settings and set it so that I can see the song. I can get to the button that says "Hidden" on that song, and the glowing symbol....
  • ivorysghost
  • Visitor
  • 5967 Views
  • 41 replies
  • 3 likes
  • 5967 Views
  • 41 replies
  • 3 likes

Superuser Contribution Choppy/Stuttering playback

PlanPremiumCountryUSDeviceLg Q70Operating SystemAndroid 10 (up to date) My Question or Issue seemingly out of nowhere yesterday I went to shuffle a playlist like I always do and immediately noticed the song was glitchy, playing in second intervals. I...

  • Regular
  •   Plan Premium Country US Device Lg Q70 Operating System Android 10 (up to date)   My Question or Issue  seemingly out of nowhere yesterday I went to shuffle a playlist like...
  • Strangelub
  • Casual Listener
  • 16506 Views
  • 28 replies
  • 4 likes
  • 16506 Views
  • 28 replies
  • 4 likes

Solved!!Superuser Contribution Android app crashes on startup

The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:30:20.101 19809 19809 E AndroidRuntime: FATAL EXCEPTION: main...

  • Newbie
  • The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before.   08-26 15:3...
  • OscarDC
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not playing on Google Home

PlanPremiumCountryUkDeviceSamsung android A71Operating SystemAndroid 11 My Question or IssueHi, Liked Songs are not playing when casting to Google home devices. Tried multiple devices and reinstalling Spotify. Anyone else have this issue?

  • Music Fan
  •   Plan Premium Country Uk Device Samsung android A71 Operating System Android 11   My Question or Issue Hi,  Liked Songs are not playing when casting to Google home devi...
  • themadqueen
  • Casual Listener
  • 941 Views
  • 16 replies
  • 1 likes
  • 941 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify bluetooth metadata wrong after first track with Pixel 6 and Android 12

Plan: PremiumCountry: USADevice: Google Pixel 6Operating System: Android 12 I have searched all of the forums and tried literally everything with no avail. I just got my google pixel 6 and when I connect to my 2018 toyota camry bluetooth, all of the ...

  • Casual Listener
  • Plan: Premium Country: USA Device: Google Pixel 6 Operating System: Android 12   I have searched all of the forums and tried literally everything with no avail. I just got my google pixel 6...
  • Zackpack
  • Regular
  • 280 Views
  • 8 replies
  • 0 likes
  • Android 12
    avrcp
    bluetooth
    metadata
    pixel
    Pixel 6
  • 280 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can't download songs offline on Samsung Galaxy Watch 4

PlanPremium (Weekly)CountryIndiaDeviceSamsung Galaxy Watch 4Operating SystemWear OS 3 IssueThe issue I'm facing is that I have given storage permission to the app on my smartwatch but still I'm not able to download the songs for offline play.

  • Visitor
  • Plan Premium (Weekly) Country India Device Samsung Galaxy Watch 4 Operating System Wear OS 3   Issue The issue I'm facing is that I have given storage permission to the app on my smart...
  • Elena
  • Moderator
  • 465 Views
  • 8 replies
  • 1 likes
  • 465 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Android] Songs won't play on my mobile device

Hi, I know this is an old thread but I too am having this issue. I have a Samsung S22 ultra. It was working great until I had to factory reset my phone to send it in to fix the screen . I have reset my phone, force stopped and reopened the app, un-in...

  • Newbie
  • Hi, I know this is an old thread but I too am having this issue. I have a Samsung S22 ultra. It was working great until I had to factory reset my phone to send it in to fix the screen . I have reset ...
  • OscarDC
  • Moderator
  • 159 Views
  • 7 replies
  • 1 likes
  • 159 Views
  • 7 replies
  • 1 likes

Superuser Contribution Downloads

All my downloads disappear when I restart my phone 

  • Visitor
  • All my downloads disappear when I restart my phone 
  • OscarDC
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • 69 Views
  • 1 replies
  • 0 likes

Solved!! [Android][Other] Fix Spotify icon on media session in notification shade (Android 13)

Currently, when a media session is active, the Spotify icon is replaced with a white square.If the session is inactive (close Spotify completely via app switcher) then the icon will reappear.It also has a much larger and snazzier play button that sho...

Screenshot_20220823-124153.png Screenshot_20220823-124756.png
  • Newbie
  • Currently, when a media session is active, the Spotify icon is replaced with a white square. If the session is inactive (close Spotify completely via app switcher) then the icon will reappear....
  • OscarDC
  • Moderator
  • 57 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 57 Views
  • 1 replies
  • 0 likes

Superuser Contribution No audio from Spotify on Wireless Earbuds.

So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the song when I pause it but when I resume I still can't...

  • Newbie
  • So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the s...
  • Vasil
  • Moderator
  • 174 Views
  • 3 replies
  • 1 likes
  • 174 Views
  • 3 replies
  • 1 likes

Superuser Contribution Videos do not play when connected to Bluetooth

PlanPremiumCountry New ZelandDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssuePlaylist videos work fine when I have my headphones plugged into my device or I'm listening via the devices inbuilt speaker. However when I am conne...

  • Regular
  • Plan Premium Country  New Zeland Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue Playlist videos work fine when I have my headphones plugged in...
  • Sp0tifySuxBallz
  • Visitor
  • 9565 Views
  • 38 replies
  • 7 likes
  • 9565 Views
  • 38 replies
  • 7 likes

Superuser Contribution Autoplay

e of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc....

  • Visitor
  • e of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook ...
  • AlejaR
  • Moderator
  • 95 Views
  • 3 replies
  • 0 likes
  • 95 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify continues playing music after stop a car with Android Auto

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, Spotify continues playing a music on smartphone after stop a car and disconnect with Android Auto, It didnt do that never ...

  • Newbie
  • Plan Premium Country Poland Device Samsung Galaxy S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, Spotify continues playing a music on smar...
  • mtdorachic
  • Visitor
  • 694 Views
  • 4 replies
  • 0 likes
  • 694 Views
  • 4 replies
  • 0 likes

Superuser Contribution How can I get an infinite playlist from an artist or a song?

It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actually discover something new, or find similar music....

  • Newbie
  • It looks like every time I try to use the Artist or Song Radio feature, it's no longer infinite. I always get the same limited results, mostly with well-known songs, so it's nearly impossible to actu...
  • AlejaR
  • Moderator
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android TV - External Keyboards Not Working Since GUI Update

Plan: PremiumCountry: UKDevice: Sony XF90 Android TV My Question or Issue Hi Spotify Community, For the last 18 months I've been using the Spotify Android TV App on my Sony TV, in combination with an external wireless keyboard connected to the TV's U...

  • Music Fan
  • Plan: Premium Country: UK Device: Sony XF90 Android TV   My Question or Issue   Hi Spotify Community,   For the last 18 months I've been using the Spotify Android TV App on my ...
  • MalkMcJorma
  • Gig Goer
  • 7810 Views
  • 68 replies
  • 13 likes
  • Android
    keyboard
    TV
  • 7810 Views
  • 68 replies
  • 13 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

  • Music Fan
  • Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...
  • azgar
  • Regular
  • 48498 Views
  • 24 replies
  • 1 likes
  • 48498 Views
  • 24 replies
  • 1 likes

Solved!!Superuser Contribution Can't disable shuffle play in Daily Mix

PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueGo to "Liked songs" section, click "shuffle & play", now go to any "Daily Mix" and play it - songs will play in random order and you can't disable it unle...

  • Casual Listener
  • Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue Go to "Liked songs" section, click "shuffle & play", now go to any "Daily ...
  • Hadrienlbb
  • Casual Listener
  • 4072 Views
  • 6 replies
  • 1 likes
  • 4072 Views
  • 6 replies
  • 1 likes

Solved!! Daily Mix always plays in shuffle mode

PlanPremiumCountryUSADeviceSamsung Note 10Operating SystemAndroid 9 (Pie)Spotify version: 8.5.32.889 My Question or IssueLately, my Daily Mixes will only seem to play in shuffle mode. That is, they do not play in the order seen on the Daily Mix list....

  • Music Fan
  • Plan Premium Country USA Device Samsung Note 10 Operating System Android 9 (Pie) Spotify version: 8.5.32.889   My Question or Issue Lately, my Daily Mixes will only seem to  play...
  • Hadrienlbb
  • Casual Listener
  • 6710 Views
  • 2 replies
  • 0 likes
  • 6710 Views
  • 2 replies
  • 0 likes