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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110342 Views

26 replies

3 likes

  • 110342 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222230 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222230 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578851 Views

79 replies

3 likes

  • 578851 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476865 Views

577 replies

40 likes

Account
Free
  • 476865 Views
  • 577 replies
  • 40 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Regular

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

Kayvb

Newbie

4799 Views

5 replies

0 likes

  • 4799 Views
  • 5 replies
  • 0 likes

Solved!! Endless searching for devices on the local network

Could you tell me how to stop this notification from appearing every time I open the app?  

Music Fan

Could you tell me how to stop this notification from appearing every time I open the app?   

Dmitry_S

Music Fan

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out if the screen sleeps while using hearing aids (no battery opt.)

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16 My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric li hearing aids, the sound cuts out if the screen goes to black. This is a new pro...

Casual Listener

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric...

AlejaR

Moderator

374 Views

4 replies

0 likes

  • 374 Views
  • 4 replies
  • 0 likes

Superuser Contribution I switched to a free plan and lost all liked songs

PlanFree/PremiumCountry DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I couldn't afford to keep premium which I have had for years. I switched to free, and watched as all my liked songs got removed.

Casual Listener

Plan Free/Premium Country   Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I couldn't afford to keep premium which I h...

Yordan

Moderator

840 Views

3 replies

0 likes

  • 840 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accessibility Regression in Android App – Metadata Layout Breaks at Larger System Font Sizes

Hi Spotify Team,I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists.Issue summary:When Android system font size is increased (for accessibility), metadata i...

Newbie

Hi Spotify Team, I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists. Issue summary: When Android syst...

Paula_Vi

Moderator

463 Views

2 replies

0 likes

  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Dessi

Moderator

6392 Views

8 replies

2 likes

  • 6392 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Android auto albums not loading

PlanFree/PremiumCountry U.k DeviceOnePlus 15Operating SystemAndroid 16 My Question or IssueHi all , lately when I go to the library and albums section in Spotify via android auto and I press albums , the albums load but when I click an album i just d...

Gig Goer

Plan Free/Premium Country  U.k   Device OnePlus 15 Operating System Android 16   My Question or Issue Hi all , lately when I go to the library and albums section in Spotify ...

Mcasazza2013

Regular

5839 Views

37 replies

1 likes

  • 5839 Views
  • 37 replies
  • 1 likes

Superuser Contribution Queue keeps changing after a few hours

PlanFree/PremiumCountryRwanda DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueHere's how to reproduce the bug1. I start playing track starting by the letter E (or any letter). In this example, it's the track "Elohim". As you can see...

Music Fan

Plan Free/Premium Country Rwanda   Device Galaxy Note 9 Operating System Android 10   My Question or Issue Here's how to reproduce the bug 1. I start playing track starting by t...

jvisme

Visitor

3486 Views

5 replies

0 likes

  • 3486 Views
  • 5 replies
  • 0 likes

Not possible to download Spotify Kids app

PlanFamily PremiumCountrySlovakiaDeviceSamsung A54Operating SystemNewest Android My Question or IssueI paid for the Family subscription to create a Kids account for my son.Spotify webpage says that I should download the Spotify Kids app and add the a...

Casual Listener

Plan Family Premium Country Slovakia Device Samsung A54 Operating System Newest Android   My Question or Issue I paid for the Family subscription to create a Kids account for my son. ...

dinomight

Spotify Star

774 Views

3 replies

0 likes

  • 774 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to turn off listening activity on mobile

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean cache, log out and log in, delete the app and down...

Casual Listener

When I try to turn off listening activity in the mobile app, "Failed to update setting" warning pops up and I cannot turn off listening activity. This does not happen on desktop app. I tried to clean...

Paula_Vi

Moderator

2114 Views

4 replies

0 likes

  • 2114 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Google home stops playing when you open the app on phone

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tries to connect to the device but always fails, just...

Gig Goer

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tr...

HaltVibez

Newbie

1968 Views

5 replies

0 likes

Android
Google Home
Playback stops
  • 1968 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to remove spotify wiget from my android phone screen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Marion15

Roadie

1447 Views

5 replies

0 likes

  • 1447 Views
  • 5 replies
  • 0 likes

Superuser Contribution Download Spotify for nexus 7 (2013))

PlanPremiumCountryUSADeviceNEXUS 7 (2013)Operating SystemAndroid 6.0.1 My Question or IssueDownload a version of Spotify that will rin on Nexus 7 (2013)

Casual Listener

Plan Premium Country USA Device NEXUS 7 (2013) Operating System Android 6.0.1   My Question or Issue Download a version of Spotify that will rin on Nexus 7 (2013)

Yordan

Moderator

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song historic by Date and time

Hello, Is there a way to check the historical of song played by date and time? The idea is to see when I used spotify to play music for the last time on one datehistorical of connection Thank youAnt

Newbie

Hello,   Is there a way to check the historical of song played by date and time?   The idea is to see when I used spotify to play music for the last time on one date historical of conn...

Yordan

Moderator

1379 Views

1 replies

0 likes

  • 1379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads force screen out of landscape mode

PlanFreeCountryUsa My Question or IssueWhile listening in landscape mode on a free account ads only play in portrait mode, and when the ad ends, it does not return to landscape, and screen has to be turned to put back into landscape mode. Minor incon...

Regular

  Plan Free Country Usa   My Question or Issue While listening in landscape mode on a free account ads only play in portrait mode, and when the ad ends, it does not return to landsca...

OscarDC

Moderator

153 Views

1 replies

0 likes

  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding random songs when playing my playlist.

I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...

Roadie

I have a premium plan.  I am in the US.  I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches).   I pl...

oliver_radke

Newbie

13891 Views

36 replies

0 likes

  • 13891 Views
  • 36 replies
  • 0 likes

Why does my "now playing" display look different?

PlanPremiumCountryPolandDeviceSamsung galaxy a52s Operating SystemAndroid 13 My Question or IssueI have no idea what happened. One day my "now playing" display started to look like this and I don't know how to change it back.

Newbie

Plan Premium Country Poland Device Samsung galaxy a52s  Operating System Android 13   My Question or Issue I have no idea what happened. One day my "now playing" display started t...

GünterS

Visitor

541 Views

2 replies

0 likes

  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Spotify UI - very slow responsiveness

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...

Regular

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...

JaywalkerHB

Music Fan

12279 Views

28 replies

7 likes

  • 12279 Views
  • 28 replies
  • 7 likes

Superuser Contribution Can't login on tablet

Thought i had posted this, but can't find, is it a touchy subject? Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word processing/spreadsheet/email apps.) and I cannot install ...

Casual Listener

Thought i had posted this, but can't find, is it a touchy subject?  Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word...

Maria

Moderator

266 Views

1 replies

0 likes

Login
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify thinks my bluetooth headset is a car

PlanPremiumCountryUSADevicePixel 7, Bluetooth headphonesOperating SystemAndroid 13 My Question or IssueWith my old phone (a Pixel 5) and these headphones, they worked fine, but Spotify on my current Pixel 7 thinks that the headphones are a car. I had...

Casual Listener

Plan Premium Country USA Device Pixel 7, Bluetooth headphones Operating System Android 13   My Question or Issue With my old phone (a Pixel 5) and these headphones, they worked fine, b...

AshleyStorm

Casual Listener

8648 Views

16 replies

0 likes

  • 8648 Views
  • 16 replies
  • 0 likes