Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
393566 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a strong network, I am always connected to mobile data and won't let me downl...
Plan Premium Device Google Pixel 8 Operating System Android Latest My Question or Issue The app seems to think that, even when i have my mobile data off and am connected to a s...
Moderator
555 Views
2 replies
1 likes
Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online. (I know, I know, but what can I do.).I only tend to update ...
Hi I'm a long time premium user, and living overseas half of the time per year I have issues with updating from Playstore for my Android device, so I get away with apk downloads from online....
Newbie
3804 Views
6 replies
5 likes
PlanPremium CountryUSA DevicePixel 8 Pro Operating SystemAndroid My Question or IssueI've been using the Spotify platform for a while now and am running into a recurring issue where Audiobook tracks (usually chapters), will lose my progress and start...
Plan Premium Country USA Device Pixel 8 Pro Operating System Android My Question or Issue I've been using the Spotify platform for a while now and am running ...
Moderator
503 Views
5 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited statesDeviceSamsung Galaxy 23Operating System Android 14 My Question or IssueI use Microsoft teams and a Bl...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United states Device Samsung Galaxy 23 Operating Sy...
Visitor
3380 Views
13 replies
0 likes
My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.
My podcast is sorted Newest to Oldest and I would like them to also *play* in that order too. However, when the newest one finishes, instead of moving down the list it jumps to a recommended podcast.
Moderator
24593 Views
18 replies
2 likes
PlanFreeCountryUnited statesDeviceAlcatel, late 2017Operating SystemAndroid 7.0 (not sure, but I think this is the right information) My Question or IssueSince the last update, everytime I try to turn on the sleep timer it shuts the whole app down. I...
Plan Free Country United states Device Alcatel, late 2017 Operating System Android 7.0 (not sure, but I think this is the right information) My Question or Issue Since the last updat...
Moderator
2339 Views
7 replies
0 likes
I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them etc. They are simply not there. No ratings, no opti...
I can't see ratings on the Spotify app for ANY podcast. Either in the app or on the desktop. I can't see or post any ratings whatsoever. I have followed 10 different tutes/videos on how to view them ...
Casual Listener
15367 Views
8 replies
1 likes
Plan PremiumCountryFinlandDeviceSamsung a33Operating SystemAndroid 15 My Question or IssueFor couple of weeks now I have had this issue of podcast jumping back to start aftet an advertisement. This happened in Trigonometry and Piers Morgan podcasts. ...
Plan Premium Country Finland Device Samsung a33 Operating System Android 15 My Question or Issue For couple of weeks now I have had this issue of podcast jumping back to start ...
Casual Listener
351 Views
3 replies
1 likes
PlanPremium DeviceRedmi Poco F5 Operating SystemAndroid 15 My Question or IssueAndroid client recognizes USB DAC Devices as Bluetooth Device
Plan Premium Device Redmi Poco F5 Operating System Android 15 My Question or Issue Android client recognizes USB DAC Devices as Bluetooth Device &...
Spotify Star
240 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceOnePlus 11 ProAlpine ilx-507 version 5.0.001 (Car's head unit)Operating SystemAndroid OxygenOS 15.0 My Question or IssueWhen using Android Auto, I've been having issues with the navigation arrows. They are either completely...
Plan Premium Country US Device OnePlus 11 Pro Alpine ilx-507 version 5.0.001 (Car's head unit) Operating System Android OxygenOS 15.0 My Question or Issue When using Android...
Newbie
714 Views
4 replies
0 likes
PlanPremiumCountryBrasilDeviceGalaxy A50Operating SystemAndroid 11 My Question or IssueMeu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava offline (mesmo eu estando conectada a internet) e depois a barra de baixo é que ...
Plan Premium Country Brasil Device Galaxy A50 Operating System Android 11 My Question or Issue Meu spotify nao está reproduzindo nada! Ontem deu um erro em que falava que estava...
Moderator
4559 Views
18 replies
0 likes
PlanPremiumCountryIndiaDevicePixel 8, 2024Operating SystemAndroid 16 My Question or IssueThe album artwork or cover art displayed while playing a song is completely different . Let's say I was clicked to play this song "kannaana kanne" and this song ...
Plan Premium Country India Device Pixel 8, 2024 Operating System Android 16 My Question or Issue The album artwork or cover art displayed while playing a song is completely different...
Casual Listener
375 Views
2 replies
0 likes
PlanPremium DeviceSamsung S24+ My Question or IssueOnce again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my PC (which has worked for years) no longer downloads on my Android device. I ...
Plan Premium Device Samsung S24+ My Question or Issue Once again, the absolutely terrible Spotify app has another issue. Trying to download a playlist of my local files from my P...
Music Fan
918 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceOppo Reno 12 Pro 5GOperating SystemAndroid 15/ColorOSApp version (shown in phone settings) 9.0.84.1320 My Question or IssueBasically just what the title said. Suddenly out of nowhere the app stopped working in the middle...
Plan Premium Country Poland Device Oppo Reno 12 Pro 5G Operating System Android 15/ColorOS App version (shown in phone settings) 9.0.84.1320 My Question or Issue Basically ju...
Casual Listener
497 Views
1 replies
0 likes
DeviceLG Stylo 5 My Question or IssueI used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can only sort the songs from newest to oldest. Was this feature taken...
Device LG Stylo 5 My Question or Issue I used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can o...
Moderator
11835 Views
19 replies
0 likes
Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the songs I like but any playlist does it). For me basical...
Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the son...
Moderator
384 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceSony Bravia XBR-65900FOperating SystemAndroid TV My Question or IssueIf you enroll in the Alpha/Beta program (which I have) does it apply to Android TV as well? I don't seem to be getting Alpha/Beta updates for it.
Plan Premium Country US Device Sony Bravia XBR-65900F Operating System Android TV My Question or Issue If you enroll in the Alpha/Beta program (which I have) does it apply to...
Visitor
260 Views
2 replies
0 likes
PlanPremium CountryUS DeviceGoogle Pixel 3a Operating SystemAndroid 12Google play system update from august 1st 2022Security update from may 5th 2022Build number SP2A.220505.008 My Question or IssueSpotify is using a massive amount of battery and cau...
Plan Premium Country US Device Google Pixel 3a Operating System Android 12 Google play system update from august 1st 2022 Security update from may 5th 2022 Bui...
Casual Listener
3118 Views
9 replies
0 likes
PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...
Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...
Visitor
30744 Views
22 replies
9 likes
Hello,i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone.I already imported the songs in the Windows app and added them to a playlist. The playlist shows up on my phone but the titles are grey and i can`t downl...
Hello, i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone. I already imported the songs in the Windows app and added them to a playlist. The playlist shows u...
Visitor
8942 Views
7 replies
0 likes
