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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Rarezzz

Visitor

384531 Views

543 replies

34 likes

Account
Free
  • 384531 Views
  • 543 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7934 Views

0 replies

7 likes

  • 7934 Views
  • 0 replies
  • 7 likes

Superuser Contribution Lyrics scroll faster than the song

Plan PremiumCountry NigeriaDevice redmi K50 Operating system Android Fault informationWhen playing a song, the lyrics and progress bar scroll significantly faster than the song.This problem is most likely caused by Crossfade. The lyrics scrolling off...

Regular

Plan  Premium Country  Nigeria Device  redmi K50  Operating system   Android    Fault information When playing a song, the lyrics and progress bar s...

Ivelina

Moderator

1105 Views

8 replies

0 likes

Lyrics are faster than songs
Ongoing Issues
Wrong Lyrics
  • 1105 Views
  • 8 replies
  • 0 likes

Superuser Contribution Show the artist's name on the lock screen

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 characters and no dots would be helpful. I think the bes...

Newbie

On the Android app currently, only 5 characters of the artist name are shown, and then three dots to show it continues of course. Honestly I would just appreciate an increase in this, showing 8 chara...

Maria

Moderator

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify connect

PlanPremiumCountryUnited Kingdom Device(Samsung Galaxy Tab s9 5G)Operating System(Android) My Question or IssueI do not have WIFI so i only use mobile data which i have unlimited of. Now my bose home speaker doesn't seem to show up in devices to conn...

Casual Listener

Plan Premium Country United Kingdom   Device (Samsung Galaxy Tab s9 5G) Operating System (Android)   My Question or Issue I do not have WIFI so i only use mobile data which i hav...

b4u2

Casual Listener

427 Views

2 replies

0 likes

  • 427 Views
  • 2 replies
  • 0 likes

Superuser Contribution All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...

Regular

Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...

QuieType

Visitor

7147 Views

46 replies

14 likes

  • 7147 Views
  • 46 replies
  • 14 likes

Superuser Contribution Auto Refresh

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S22 Ultra)Operating System(Android) My Question or IssueMy app keeps refreshing to the homepage when I exit the application. It is incredibly frustrating to have to navigate back to my playlist or ...

Casual Listener

Plan Premium Country United States Device (Samsung Galaxy S22 Ultra) Operating System (Android)   My Question or Issue My app keeps refreshing to the homepage when I exit the applicati...

Nathan_cpt

Regular

6166 Views

16 replies

1 likes

  • 6166 Views
  • 16 replies
  • 1 likes

Superuser Contribution Shuffle is now a premium feature??

PlanFreeCountry DeviceXperia L2Operating SystemAndroid (Not Sure Number) My Question or IssueOn my phone (Xperia L2) i play my playlist in shuffle order, not because i want to because i have to! Whenever I play a playlist or song it is locked on shuf...

Casual Listener

  Plan Free Country   Device Xperia L2 Operating System Android (Not Sure Number)   My Question or Issue On my phone (Xperia L2) i play my playlist in shuffle order, not bec...

PhoebsandIvy

Casual Listener

2922 Views

9 replies

0 likes

  • 2922 Views
  • 9 replies
  • 0 likes

Superuser Contribution Volume turns up to max by itself when song change

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership. As others before me, the volume turns up to max when the song change, to back normal once I press any volume button.This happen a lot of times, sometimes 2/3 times in 10...

Regular

I have a POCO F2 Pro with android 12 and miui.eu 14.0.4 and a family membership.   As others before me, the volume turns up to max when the song change, to back normal once I press any volume ...

GonnaBeOk1

Visitor

8766 Views

17 replies

0 likes

  • 8766 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution Unable to scroll down to view song lyrics when using a Samsung tablet in landscape mode

PlanPremiumCountryPhilippinesDeviceSamsung tab s8 Operating SystemAndroid 15 My Question or Issue

Casual Listener

Plan Premium Country Philippines Device Samsung tab s8  Operating System Android 15   My Question or Issue  

Eggsw

Casual Listener

410 Views

3 replies

0 likes

  • 410 Views
  • 3 replies
  • 0 likes

Superuser Contribution my Spotify app on Android has a very low sound but plays well via Spotify site on Chrome app

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition on my Android, searched a lot on Google and YouTub...

Newbie

Since yesterday, the sound on my Spotify app on my Android plays the sound very low, so i tried via Chrome app and the sound is incredible. tried every definition on the Spotify app, every definition...

gollo301

Visitor

721 Views

2 replies

0 likes

  • 721 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Galaxy Watch Active 2 Offline Music

My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...

Casual Listener

My Question: I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed t...

Onlyashu19

Visitor

1927 Views

8 replies

0 likes

download
Offline
Samsung
watch
  • 1927 Views
  • 8 replies
  • 0 likes

spotify keeps forgetting my queue and playlist

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played and usually the next 2 after it, and forgets everyth...

Newbie

After random times of pausing music (can be 5-10 minutes, can last until the next day sometimes) Spotify forgets what playlist I was listening to and typically the queue is now the last song played a...

fleiss_a

Casual Listener

2435 Views

2 replies

1 likes

  • 2435 Views
  • 2 replies
  • 1 likes

Superuser Contribution GoogleTv playing songs, but no sound comes out

PlanPremiumCountryPorDeviceSony Bravia XR 2012Operating SystemAndroid 10 My QuestionThe application works correctly and it seems that it is playing songs, but no sound comes out. After 10 seconds, it skips to the next song, it looks like it's playing...

Casual Listener

  Plan Premium Country Por Device Sony Bravia XR 2012 Operating System Android 10   My Question The application works correctly and it seems that it is playing songs, but no soun...

wmorong

Visitor

10745 Views

16 replies

3 likes

  • 10745 Views
  • 16 replies
  • 3 likes

Superuser Contribution [Android] Spotify pausing itself when charging phone

PlanFreeCountryPolandDeviceSamsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphonesOperating SystemAndroid My Question or IssueSpotify pausing itself when charging phone. It pausing ...

Newbie

Plan Free Country Poland Device Samsung Galaxy A40, Samsung Galaxy A41, Motorola moto g42, Samsung Galaxy A42 5G, Xiaomi Redmi 9 - tried on some smartphones Operating System Android &nbs...

AlejaR

Moderator

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is the play in the background setting?

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I found is 'Pause app activity if unused' but this has...

Visitor

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I f...

Ivelina

Moderator

30802 Views

6 replies

1 likes

  • 30802 Views
  • 6 replies
  • 1 likes

Superuser Contribution Now Playing bar suddenly stops

PlanPremiumCountryUKDeviceSamsung S24+Operating SystemAndroid 14 My Question or IssueFor the last few days the Now Playing bar in the Android pulldown menu suddenly stops progressing (not sure how to describe this so here's a picture)To fix it I have...

Music Fan

Plan Premium Country UK Device Samsung S24+ Operating System Android 14   My Question or Issue For the last few days the Now Playing bar in the Android pulldown menu suddenly stops pro...

stupidmaninthewindow

Music Fan

2272 Views

14 replies

0 likes

  • 2272 Views
  • 14 replies
  • 0 likes

Superuser Contribution Spotify queue shuffles when connecting to car Bluetooth and opening the app

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I have Spotify Premium. This has been happening since ...

Music Fan

When opening the Spotify app (either from when it's closed or unlocking my phone) when connecting to car's Bluetooth, my queue reshuffles my current playlist. My phone is a Samsung Galaxy S22 and I h...

Maria

Moderator

2854 Views

5 replies

2 likes

  • 2854 Views
  • 5 replies
  • 2 likes

Superuser Contribution From a distance

I want to be able to start, play, and turn off the music even if I'm not physically there.

Casual Listener

I want to be able to start, play, and turn off the music even if I'm not physically there.

OscarDC

Moderator

876 Views

5 replies

0 likes

  • 876 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App for Android TV doesn't work

PlanPremiumCountryArgentinaDevicePhilips Full HD Android TVOperating SystemAndroid TV My Question or IssueThe Spotify app for Android TV is not working. Songs play for 8 seconds without sound and then skip to the next song, again without sound. Other...

Casual Listener

Plan Premium Country Argentina Device Philips Full HD Android TV Operating System Android TV   My Question or Issue The Spotify app for Android TV is not working. Songs play for 8 seco...

Shred00

Gig Goer

55369 Views

208 replies

31 likes

  • 55369 Views
  • 208 replies
  • 31 likes

Superuser Contribution Android reset deleted ALL my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAll my playlists were wiped out when my Android was reset. I have the Spotify playlists on my...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue All my ...

Yordan

Moderator

331 Views

4 replies

0 likes

  • 331 Views
  • 4 replies
  • 0 likes