Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121436 Views

27 replies

4 likes

  • 121436 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244584 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244584 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606049 Views

79 replies

3 likes

  • 606049 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

502945 Views

581 replies

42 likes

Account
Free
  • 502945 Views
  • 581 replies
  • 42 likes

Superuser Contribution How Do You Use Other Fonts?

PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XL and Samsung Galaxy Tab Pro SOperating SystemAndroid 11 and Windows 10 My Question or IssueDoes anyone know how to get different fonts to work in the titles of playlists? I have seen them on other peopl...

Roadie

Plan Premium Country U.S.A. Device Google Pixel 3a XL and Samsung Galaxy Tab Pro S Operating System Android 11 and Windows 10   My Question or Issue Does anyone know how to get differe...

Marco-676

Newbie

31947 Views

14 replies

2 likes

  • 31947 Views
  • 14 replies
  • 2 likes

Superuser Contribution Bugged transitions cause crashes with songs of shorter duration using the Mix feature

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A15 5GOperating SystemAndroid My Question or IssueBugged transitions cause crashes with songs of shorter duration using the Mix featureTracks with duration <1m cause visual bugs within the transitio...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy A15 5G Operating System Android   My Question or Issue Bugged transitions cause crashes with songs of shorter duration using th...

MihailY

Moderator

268 Views

2 replies

0 likes

Android
bug
bugs
Crash
crashes
mix
mixing
transition
Transitions
UI
  • 268 Views
  • 2 replies
  • 0 likes

Why do the podcasts i listen to sometimes play in the wrong order?

PlanPremiumCountryEstoniaDeviceSamsung S22; S24Operating SystemNewest android and older ones My Question or IssueSometimes when I listen to podcasts, they play in correct order - oldest to newest. But sometimes the play in backward order - from newes...

Visitor

Plan Premium Country Estonia Device Samsung S22; S24 Operating System Newest android and older ones   My Question or Issue Sometimes when I listen to podcasts, they play in correct ord...

plysbjoern

Newbie

998 Views

2 replies

2 likes

  • 998 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Music doesn't start when connected to car

PlanPremiumCountryUSADeviceSamsung S10Operating SystemAndroid 12/One UI 4.0Spotify Version8.6.98.900 My Question or IssueSince updating to Android 12 (or coincidentally at the same time with a Spotify app update and not related to Android 12 update),...

Music Fan

Plan Premium Country USA Device Samsung S10 Operating System Android 12/One UI 4.0 Spotify Version 8.6.98.900   My Question or Issue Since updating to Android 12 (or coincidentally a...

HazzardQ8

Newbie

27029 Views

25 replies

3 likes

  • 27029 Views
  • 25 replies
  • 3 likes

Solved!! [Android] How do I put a podcast on loop?

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

Visitor

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

alesnadro

Newbie

44580 Views

5 replies

14 likes

Android
  • 44580 Views
  • 5 replies
  • 14 likes

Solved!!Superuser Contribution Google assistant plays alternative versions of songs such as remixes

When I try and play songs on Android using Google Assistant i get non studio versions. For example, if I ask for Diamonds by Rhianna I instead get a incredibly explicit song with Kayne West rapping for about a minute (it's a remix) instead of the exp...

Regular

When I try and play songs on Android using Google Assistant i get non studio versions. For example, if I ask for Diamonds by Rhianna I instead get a incredibly explicit song with Kayne West rapping f...

eaf1829

Casual Listener

27846 Views

88 replies

9 likes

  • 27846 Views
  • 88 replies
  • 9 likes

Spotify won't let me on the home page, and deleted all my music

PlanFreeCountryUSASamsung Operating SystemAndroid Oreo My Question or IssueWhen I get into spotify, it says there is something wrong with the homepage and when I press restart it just does it again. Also, when I go to my music, everything is gone, li...

Newbie

Plan Free Country USA Samsung  Operating System Android Oreo   My Question or Issue When I get into spotify, it says there is something wrong with the homepage and when I pres...

Amay

Spotify Star

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song DNA reporting: buttons are not clickable

When attempting to report Song DNA "Data Sources", the "Song credits >", "Samples or covers >" & "Something else >" are not responding to being clicked/tapped thus preventing any song data bug report from being made. Fix it asap! Spotify version: 9.1...

Casual Listener

When attempting to report Song DNA "Data Sources", the "Song credits >", "Samples or covers >" & "Something else >" are not responding to being clicked/tapped thus preventing any song da...

Joan

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify starts and stops after a couple of seconds

PlanPremiumCountryUKDevicePixel 10Operating SystemAndroid 16 My Question or Issue I had first had this problem on my old Pixel 3, but now it has returned with a vengeance to my new phone. I think the play button still shows the play icon after it has...

Casual Listener

  Plan Premium Country UK Device Pixel 10 Operating System Android 16   My Question or Issue   I had first had this problem on my old Pixel 3, but now it has returned ...

Joan

Moderator

1070 Views

4 replies

0 likes

  • 1070 Views
  • 4 replies
  • 0 likes

Superuser Contribution All playlists and albums empty

PlanFreeCountrySpainDeviceFairphone 5Operating SystemAndroid 15 My Question or IssueI have never been on Premium. Yet, I was able to listen to the music with adds. Today, absolutely all playlists and albums got empty. Is Spotify no longer freemium? O...

Newbie

Plan Free Country Spain Device Fairphone 5 Operating System Android 15   My Question or Issue I have never been on Premium. Yet, I was able to listen to the music with adds. Today, abs...

AlejaR

Moderator

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sorting my own playlists in Android mobile no more possible

It was always possible to sort my own playlists by pulling down and pushing on the sort button right beside the search bar. However, since 2 weeks, this button does not show up anymore on my own playlists. This is all the more surprising, as other pl...

Casual Listener

It was always possible to sort my own playlists by pulling down and pushing on the sort button right beside the search bar. However, since 2 weeks, this button does not show up anymore on my own play...

AlejaR

Moderator

372 Views

3 replies

0 likes

  • 372 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to close the spotify app on phone?

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spotify because I don't want my latest song to keep app...

Casual Listener

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spot...

HeatherMo

Visitor

26258 Views

6 replies

1 likes

  • 26258 Views
  • 6 replies
  • 1 likes

Superuser Contribution Issue with Playlist sorting when adding a song to a playlist

PlanPremium DuoCountryGermany DeviceHuawei P20 Pro Operating SystemAndroid 10Spotify Version9.1.42.2058 My standard sorting option when adding songs to a playlist is "recently added" so my most used playlists are always on top! Problem is that the ne...

Regular

Plan Premium Duo Country Germany  Device Huawei P20 Pro  Operating System Android 10 Spotify Version 9.1.42.2058   My standard sorting option when adding songs to a playlist...

kosh_ac

Regular

1175 Views

5 replies

0 likes

Android
playlist
  • 1175 Views
  • 5 replies
  • 0 likes

Não estou conseguindo ouvir músicas da minha playlist.

As músicas da minha playlist as vezes não aparece pra mim e quando aparece, vou clicar para ouvir, elas ficam passando em modo aleatório sem parar, aí não consigo escutar uma música, fica trocando. PaísBrasilSistemaAndroid Minha pergunta ou problema

Visitor

As músicas da minha playlist as vezes não aparece pra mim e quando aparece, vou clicar para ouvir, elas ficam passando em modo aleatório sem parar, aí não consigo escutar uma música, fica trocando. ...

MateusM

Spotify Star

190 Views

1 replies

0 likes

  • 190 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Repetitive skipping

Spotify continously skipped over 10+ songs and then stopped and played one and it doesnt stop once the app is open. Does anyone have a similar issue?

Regular

Spotify continously skipped over 10+ songs and then stopped and played one and it doesnt stop once the app is open. Does anyone have a similar issue?  

AlexanderCizevsky

Casual Listener

2819 Views

22 replies

2 likes

  • 2819 Views
  • 22 replies
  • 2 likes

Superuser Contribution Why have the podcasts I listen to suddenly started playing backwards?

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already listened to after it finishes.

Visitor

They play in reverse order, from newest to oldest if just left to play, quite frustrating to constantly have to select a new episode because it always takes me back to the previous one I already list...

Baconbracelet

Newbie

3381 Views

3 replies

2 likes

  • 3381 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Audio constantly cuts out.

PlanPremiumCountry DeviceTCL 20 proOperating SystemWhat ever the current android version is My Question or IssueI've been using your app for 2 years with no issues until this weekend. The audio cuts out at random intervals but it shows on screen that...

Casual Listener

Plan Premium Country   Device TCL 20 pro Operating System What ever the current android version is   My Question or Issue I've been using your app for 2 years with no issues until...

ksnvibes

Newbie

95370 Views

45 replies

8 likes

  • 95370 Views
  • 45 replies
  • 8 likes

Solved!! Can't share to Facebook News Feed any more

PlanPremiumCountryUKDeviceLG V30Operating SystemAndroid 8.0.0 My Question or IssueI have noticed the last few times I've decided to share a song I've been listening to on Spotify to Facebook that it will only let me share it as a Story and doesn't gi...

Visitor

Plan Premium Country UK Device LG V30 Operating System Android 8.0.0   My Question or Issue I have noticed the last few times I've decided to share a song I've been listening to on Spo...

MaReeMe

Casual Listener

2214 Views

4 replies

4 likes

  • 2214 Views
  • 4 replies
  • 4 likes

Superuser Contribution [AAOS] Spotify for Android Automotive brought in line with other versions of the app

Plan - premium Country - Australia Device _ Polestar 2 Operating System - Android Automotive My Question or IssueThis Version of the app needs some major attention. Not everything loads or appears. Artists albums are missing when looking up an artist...

Regular

Plan - premium   Country - Australia   Device _ Polestar 2   Operating System - Android Automotive     My Question or Issue This Version of the app needs some major...

mitico303

Newbie

5301 Views

10 replies

12 likes

Android Automotive
Polestar
Renault
Volvo
  • 5301 Views
  • 10 replies
  • 12 likes