Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
193947 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535157 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438277 Views
565 replies
37 likes
PlanFreeCountryItalyDevice(Redmi 13C)Operating System(xiaomi hyper IoS) My Question or Issuei cant enter the wrapped party because when i try to enter , the app blocks in a still-load screen.It doesn't work in anyway I try to open it and if I I unins...
Plan Free Country Italy Device (Redmi 13C) Operating System (xiaomi hyper IoS) My Question or Issue i cant enter the wrapped party because when i try to enter , the app ...
Regular
4605 Views
24 replies
20 likes
In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop).If you select "After playing", it immediately removes all played e...
In the Android app podcast "Your Episode Settings", select 'Remove played After 24 hours'. It does NOT remove played episodes if they were completed on a different device (ie Desktop). If you se...
Moderator
1481 Views
7 replies
0 likes
PlanPremiumCountrySpainDeviceSamsung Galaxy A34 5GOperating SystemAndroid 14, OneUI 6.1 My Question or IssueHey! So, basically, for the last couple weeks, Dolby Atmos on my device is not making any effect at all when playing music from Spotify. I tho...
Plan Premium Country Spain Device Samsung Galaxy A34 5G Operating System Android 14, OneUI 6.1 My Question or Issue Hey! So, basically, for the last couple weeks, Dolby Atmos on my d...
Casual Listener
10537 Views
15 replies
6 likes
Lately my Spotify music keeps pausing like it's buffering every time I leave the app (open on the background) it plays for a few seconds, skips a few times and then just stops until I go back into the app.
Lately my Spotify music keeps pausing like it's buffering every time I leave the app (open on the background) it plays for a few seconds, skips a few times and then just stops until I go back into th...
Casual Listener
24764 Views
6 replies
0 likes
PlanPremiumCountryCanadaDeviceNothing Phone 2aOperating SystemNothing OS 4.0 and Android 16 (Hybrid OS)My Question or IssueOkay, so, my friend lives overseas and gets no audio when the Jam is used. I have the audio output on speaker, so, I'm not usin...
Plan Premium Country Canada Device Nothing Phone 2a Operating System Nothing OS 4.0 and Android 16 (Hybrid OS) My Question or Issue Okay, so, my friend lives overseas and gets no audio when ...
Moderator
3258 Views
1 replies
0 likes
Not much to add. Title is self explanatoryPlanPremiumCountryCanadaDeviceSamsung S20 Fe 5g I have a video but the site wont let me upload it. Ill be on a computer soon.
Not much to add. Title is self explanatory Plan Premium Country Canada Device Samsung S20 Fe 5g I have a video but the site wont let me upload it. Ill be on a computer soon.
Casual Listener
337 Views
2 replies
0 likes
PlanPremiumCountryUkraineDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueWhen I skip or pause, I get a delay in Android Media Control, namely in Spotify, at lock screen the same, with other applications it is not so. The m...
Plan Premium Country Ukraine Device Samsung Galaxy Note 10+ Operating System Android 12 My Question or Issue When I skip or pause, I get a delay in Android Media Control, namely in S...
Visitor
7124 Views
34 replies
2 likes
ecently, I’ve noticed a frustrating issue when playing albums.If I pull up an album and click on the first track, only that single track plays. The rest of the album is not added to the queue.However, if I click any other track (e.g., the second or t...
ecently, I’ve noticed a frustrating issue when playing albums. If I pull up an album and click on the first track, only that single track plays. The rest of the album is not added to the queue. How...
Visitor
2498 Views
16 replies
1 likes
PlanPremiumCountry DeviceMotorola G72Operating SystemAndroid 13 My Question or IssuePreviously I could just move songs from my queue that I'd like to hear first to the top of my queue, and there was a seperate section of temporarily queued songs that...
Plan Premium Country Device Motorola G72 Operating System Android 13 My Question or Issue Previously I could just move songs from my queue that I'd like to hear first to the t...
Moderator
569 Views
2 replies
0 likes
I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download songs to my SD card. It doesn't even show up as an...
I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download...
Moderator
2017 Views
5 replies
0 likes
Plan:PremiumCountryThe NetherlandsDeviceNothing Phone (1)Operating SystemNothing OS / Android 13 My Question or IssueI play music through Spotify in our baby room at night when he goes to sleep on a Google Home speaker. While this is playing and I co...
Plan: Premium Country The Netherlands Device Nothing Phone (1) Operating System Nothing OS / Android 13 My Question or Issue I play music through Spotify in our baby room at night wh...
Moderator
1329 Views
3 replies
0 likes
PlanPremiumMy Question or IssueI’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight. Here’s the situation: My soundbar appears in Spotify under AV and Bluetooth, so playing music works perf...
Plan Premium My Question or Issue I’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight. Here’s the situation: My soun...
Casual Listener
3216 Views
2 replies
2 likes
Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...
Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...
Visitor
3636 Views
4 replies
1 likes
PlanPremiumCountryUKDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueCan I transfer my music as albums - not as songs or a playlist - from Google Play Music (or its successor, YouTube Music) to Spotify Premium? I've tried a coupl...
Plan Premium Country UK Device Samsung Galaxy 10 Operating System Android 10 My Question or Issue Can I transfer my music as albums - not as songs or a playlist - from Google Play Mu...
Visitor
4169 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceWalkman NW-A100Operating SystemAndroid 9 My Question or IssueSpotify starts up but wont go to home screen, shows a library list, screen unresponsive then crashes, saying Spotify stopped. Reinstalled still no different, clear...
Plan Premium Country UK Device Walkman NW-A100 Operating System Android 9 My Question or Issue Spotify starts up but wont go to home screen, shows a library list, screen unre...
Moderator
498 Views
3 replies
0 likes
Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluetho...
Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema d...
Moderator
15240 Views
12 replies
1 likes
[Bug report - no response expected]I will not answer to further questions in the forum.Spotify App Version9.0.52.505PlanPremiumDeviceSamsung Galaxy A53 5GOperating SystemAndroid 14 / One UI 6.1IssueWhen listening to a podcast with video, but in audio...
[Bug report - no response expected] I will not answer to further questions in the forum. Spotify App Version 9.0.52.505 Plan Premium Device Samsung Galaxy A53 5G Operating System Android 14 ...
Moderator
2073 Views
3 replies
0 likes
PlanPremiumCountryIndia DeviceAndroid Operating SystemA. Oreo My Question or Issue When will WARNER BROS content be available. So many of my favorite songs are unavailable, spotify ain't fun this way. So many playlists are greyed out.
Plan Premium Country India Device Android Operating System A. Oreo My Question or Issue When will WARNER BROS content be available. So many of my favori...
Visitor
7922 Views
3 replies
11 likes
Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...
Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...
Moderator
12653 Views
73 replies
12 likes
I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon as I adjust the volume up or down, Spotify automatical...
I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon a...
Visitor
4023 Views
6 replies
0 likes
