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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114609 Views

26 replies

4 likes

  • 114609 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230336 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230336 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589469 Views

79 replies

3 likes

  • 589469 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484473 Views

580 replies

42 likes

Account
Free
  • 484473 Views
  • 580 replies
  • 42 likes

Since May 2022 ther is no option to save downloads in SD card

Hi,since the issue with the SD card(...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236)You remove the option to save downloads in SD cardIt's now very needful since the wonderful lossless option (thanks for that!!!)Plan: Premium...

Regular

Hi, since the issue with the SD card (...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236) You remove the option to save downloads in SD card It's now very needful since...

artmar

Visitor

587 Views

5 replies

0 likes

  • 587 Views
  • 5 replies
  • 0 likes

Superuser Contribution App swapping back to device storage from SD card (1tb) constantly

PlanPremiumCountryUSDevicegalaxy note 20 ultra 5gOperating SystemAndroid 13 My Question or IssueHow to keep SD card as primary storage persistent

Casual Listener

Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13   My Question or Issue How to keep SD card as primary storage persistent

Sam404

Newbie

1594 Views

4 replies

0 likes

  • 1594 Views
  • 4 replies
  • 0 likes

Solved!! remove jump back in

Operating SystemAndroid phoneMy Question or IssueHi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there?it annoys me that it takes up the second row on the main pag...

Music Fan

Operating System Android phone My Question or Issue Hi! quick and easy question: how do i remove the "jump back in" thing from my app, or how do i remove artists or albums that are shown there? i...

Siracides

Newbie

14179 Views

2 replies

12 likes

  • 14179 Views
  • 2 replies
  • 12 likes

Received ‘app outdated’ email – do I need to update Spotify v8.9.38.494?

PlanFreeCountryUSDeviceOld PixelOperating SystemAndroid 12 My Question or IssueHi everyone,I recently received an email from Spotify stating that my app version is outdated and will soon require an update, with a note that login may no longer be supp...

Casual Listener

Plan Free Country US Device Old Pixel Operating System Android 12   My Question or Issue Hi everyone, I recently received an email from Spotify stating that my app version is outdated...

hannyt

Casual Listener

1497 Views

4 replies

0 likes

Discussion
Question
  • 1497 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sapchat Sharing missing link

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroid 16 My Question or IssueRecently sharing to Snapchat with an animated background causes the link to be lost. If you try and share a track to Snapchat, the animated background is displayed a...

Regular

Plan Premium Country USA Device Pixel 9 pro Operating System Android 16   My Question or Issue Recently sharing to Snapchat with an animated background causes the link to be lost. If y...

OscarDC

Moderator

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify kids availability in Belgium?

Dear,I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least.Is there an ETA as to when it will be available? Kind regards,Joey

Casual Listener

Dear, I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least. Is there an ETA as to when it will ...

Alimater

Newbie

4906 Views

12 replies

5 likes

  • 4906 Views
  • 12 replies
  • 5 likes

Interference when locked phone

PlanPremiumCountryUruguayDeviceXiaomi redmi 14Operating SystemAndroid 16. HyperOS 3.0.5.0 My Question or IssueMy phone updated to HyperOS 3050, and now when I lock it, I experience interference and the audio seems to cut out. If the screen is on, the...

Casual Listener

  Plan Premium Country Uruguay Device Xiaomi redmi 14 Operating System Android 16. HyperOS 3.0.5.0   My Question or Issue My phone updated to HyperOS 3050, and now when I lock it...

Bruneitor

Casual Listener

449 Views

3 replies

0 likes

  • 449 Views
  • 3 replies
  • 0 likes

Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

OscarDC

Moderator

2862 Views

6 replies

1 likes

  • 2862 Views
  • 6 replies
  • 1 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

fersnow10

Casual Listener

8974 Views

40 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 8974 Views
  • 40 replies
  • 5 likes

Superuser Contribution Listening offline

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy A42 5G)Operating System(Android) My Question or IssueThe app says that I can't activate the mobile download on my mobile because this in not possible device, how do I fix this?

Visitor

Plan Premium Country The Netherlands Device (Samsung Galaxy A42 5G) Operating System (Android)   My Question or Issue The app says that I can't activate the mobile download on my mobil...

AlejaR

Moderator

471 Views

1 replies

0 likes

Other
Premium
  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy S9 Spotify Triple-Click Issue with Wired Headphones

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...

Gig Goer

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10  Spotify version 9.0.46.496   My Qu...

cian2199

Gig Goer

1338 Views

8 replies

0 likes

  • 1338 Views
  • 8 replies
  • 0 likes

Superuser Contribution New Phone - Spofity is skipping, starting itself and unpausing constantly

PlanPremium DuoCountryUK DeviceSamsung Galaxy S24 My Question or IssueNew Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerous times, restarted the device, cleared all caches etc. uninstalled on old devic...

Visitor

Plan Premium Duo Country UK   Device Samsung Galaxy S24   My Question or Issue New Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerou...

AlejaR

Moderator

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot select popular songs from Artist's page

PlanFree/PremiumCountryCanadaDeviceGalaxy S23, but also applies to all Android devices I've tested.Operating SystemAndroid 16, but also applies to all Android versions I've tested. My Question or Issue After closing the app, you're unable to select a...

Regular

Plan Free/Premium Country Canada Device Galaxy S23, but also applies to all Android devices I've tested. Operating System Android 16, but also applies to all Android versions I've tested....

John061

Regular

1768 Views

10 replies

1 likes

  • 1768 Views
  • 10 replies
  • 1 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Regular

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

Kayvb

Newbie

4841 Views

5 replies

0 likes

  • 4841 Views
  • 5 replies
  • 0 likes

Solved!! Endless searching for devices on the local network

Could you tell me how to stop this notification from appearing every time I open the app? 1000079935.png 

Music Fan

Could you tell me how to stop this notification from appearing every time I open the app?  1000079935.png  

Dmitry_S

Music Fan

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out if the screen sleeps while using hearing aids (no battery opt.)

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16 My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric li hearing aids, the sound cuts out if the screen goes to black. This is a new pro...

Casual Listener

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric...

AlejaR

Moderator

393 Views

4 replies

0 likes

  • 393 Views
  • 4 replies
  • 0 likes

Superuser Contribution I switched to a free plan and lost all liked songs

PlanFree/PremiumCountry DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I couldn't afford to keep premium which I have had for years. I switched to free, and watched as all my liked songs got removed.

Casual Listener

Plan Free/Premium Country   Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I couldn't afford to keep premium which I h...

Yordan

Moderator

956 Views

3 replies

0 likes

  • 956 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accessibility Regression in Android App – Metadata Layout Breaks at Larger System Font Sizes

Hi Spotify Team,I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists.Issue summary:When Android system font size is increased (for accessibility), metadata i...

Newbie

Hi Spotify Team, I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists. Issue summary: When Android syst...

Paula_Vi

Moderator

470 Views

2 replies

0 likes

  • 470 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Dessi

Moderator

6893 Views

8 replies

2 likes

  • 6893 Views
  • 8 replies
  • 2 likes