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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118144 Views

27 replies

4 likes

  • 118144 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237863 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237863 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598706 Views

79 replies

3 likes

  • 598706 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491193 Views

581 replies

42 likes

Account
Free
  • 491193 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution My bluetooth headphones open Spotify immediately after pressing play button

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. Sometimes I'm in another app and I want to play/pau...

Newbie

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. ...

Ivelina

Moderator

10434 Views

3 replies

0 likes

  • 10434 Views
  • 3 replies
  • 0 likes

Superuser Contribution log into spotify kids using google account

hi,I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (not the case for me) or people who are logging in via...

Regular

hi, I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (...

Cux1

Visitor

2503 Views

6 replies

1 likes

  • 2503 Views
  • 6 replies
  • 1 likes

Superuser Contribution Auto android voice command suddenly stopped working

PlanPremiumCountryUSADeviceSamsung Galaxy 9, Auto AndroidOperating System My Question or IssueUp until recently, when operating my vehicle with Auto-Android engaged, I used to be able to give the voice command "Spotify, play xxx", and the song xxx wo...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9, Auto Android Operating System     My Question or Issue Up until recently, when operating my vehicle with Auto-Android engaged, I ...

Frank86

Newbie

3869 Views

14 replies

7 likes

autoAndroid
  • 3869 Views
  • 14 replies
  • 7 likes

Solved!!Superuser Contribution Local files keep becoming unplayable randomly

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid 11 My Question or IssueI have some local files added to Spotify on my mac. I wanted to add those tracks to other playlists so that I can play them on my android mobile. So I created a pl...

Regular

Plan Premium Country India Device Samsung M30 Operating System Android 11   My Question or Issue I have some local files added to Spotify on my mac. I wanted to add those tracks to oth...

Metard79

Roadie

11536 Views

16 replies

0 likes

  • 11536 Views
  • 16 replies
  • 0 likes

Compte Adroïd versus Apple

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue J'aimerais importer le compte Spotify de mon cellulaire Samsung avec celui de mon ordinateur...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Amay

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Episodes "Continue listening" section broken/not showing up

Plan Premium Country Device Samsung Galaxy S26+ Operating System Android My Question or Issue The recently played / unfinished episodes section at the top of the new episodes page on the android app of Spotify is not showing up in the app. What can I...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy S26+ Operating System Android   My Question or Issue The recently played / unfinished episodes section at the top o...

Yordan

Moderator

1879 Views

6 replies

0 likes

Android
Mobile
new episodes
Podcasts
  • 1879 Views
  • 6 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Gear S3 watch app - no longer able to play any saved offline songs. Only remote.

Hi all, The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested playlists. The only thing that works currently is remote pla...

Visitor

Hi all,   The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested ...

herbatine0

Newbie

5756 Views

8 replies

3 likes

  • 5756 Views
  • 8 replies
  • 3 likes

Solved!!Superuser Contribution App not working/ constantly loading

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15 My Question or Issue When opening the app, the home section does not load at all. My library takes about 10minutes to load, and even then not all playlists load. When playing an...

Casual Listener

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15   My Question or Issue   When opening the app, the home section does not load at all. My library...

Elifox

Newbie

48929 Views

48 replies

5 likes

  • 48929 Views
  • 48 replies
  • 5 likes

Superuser Contribution Spotify think I'm abroad but I'm not

"You can only use Spotify abroad for 14 days.Update your location at Spotify.com to continue using it". Spotify gives a message like this and makes me have to change regions. even though I never left my region at all. this really bothers me. can anyo...

Newbie

"You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it".   Spotify gives a message like this and makes me have to change regions. even though I...

Vasil

Moderator

2678 Views

4 replies

5 likes

  • 2678 Views
  • 4 replies
  • 5 likes

Superuser Contribution Spotify recommended songs + smart shuffle not working on any playlist.

PlanPremiumCountryU.SDeviceMoto g stylus My Question or IssueThe Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an error on the bottom and just not work. The app is up to date and we cleared ...

Casual Listener

Plan Premium Country U.S Device Moto g stylus   My Question or Issue The Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an erro...

MihailY

Moderator

1502 Views

3 replies

2 likes

  • 1502 Views
  • 3 replies
  • 2 likes

Superuser Contribution Why do my podcast episodes instantly get deleted?

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

Visitor

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

lee_the_kpop_multis

Visitor

4442 Views

5 replies

7 likes

  • 4442 Views
  • 5 replies
  • 7 likes

Superuser Contribution Comercials

PlanFreeDeviceGalaxy tablet A7 liteOperating System(iOS 10, Android Oreo, Windows 10,etc) My Question or IssueThe adds struggle to load causing me to clear out the webpage and open it again making it hard to listen to more than 4 songs at a time. How...

Visitor

  Plan Free Device Galaxy tablet A7 lite Operating System (iOS 10, Android Oreo, Windows 10,etc)   My Question or Issue The adds struggle to load causing me to clear out the w...

OscarDC

Moderator

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Video Slow and Flickering on Android TV

PlanPremiumCountryCanadaDeviceTCL Android TVOperating SystemAndroid TV My Question or IssueWhen trying to play videos in Spotify on my Android TV, the video is really slow, choppy, and flickers to black continuously. I have restarted the TV as well a...

Regular

  Plan Premium Country Canada Device TCL Android TV Operating System Android TV   My Question or Issue When trying to play videos in Spotify on my Android TV, the video is really...

Thinspirit

Regular

20697 Views

46 replies

2 likes

  • 20697 Views
  • 46 replies
  • 2 likes

Superuser Contribution Tab switching resets view state instead of preserving scroll/navigation position

Plan Premium Device S25 Ultra Operating System android 16 My Question or Issue When switching between tabs, the app doesn't preserve the state of the previous tab. If I'm deep in a playlist on my library tab, switch to search tab and return to my lib...

Newbie

Plan Premium Device S25 Ultra Operating System android 16   My Question or Issue When switching between tabs, the app doesn't preserve the state of the previous tab. If I'm deep ...

AlejaR

Moderator

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Excessive data usage

After updating to the newest version of Spotify it now uses excessive amount of data. The image show the data usage of the last 30 days and the hourly usage of today since this issue has been happening. I have installed the update since yesterday eve...

Casual Listener

After updating to the newest version of Spotify it now uses excessive amount of data.   The image show the data usage of the last 30 days and the hourly usage of today since this issue has bee...

OscarDC

Moderator

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search don't work at all

PlanFreeDeviceRedmi pad 2Operating SystemHyperos3My Question or IssueWhenever I try to search in the app it don't work and it show just the grey background and I try use different wifi and I try using vpn and I even reinstall it and I clear cache

Visitor

Plan Free Device Redmi pad 2 Operating System Hyperos3 My Question or Issue Whenever I try to search in the app it don't work and it show just the grey background and I try use different wifi ...

Eni

Moderator

326 Views

1 replies

0 likes

Other
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Both the Recents and Music>Following features are presently buggy and/or non-functional

I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices. 2 major features that incorporate databases in your systems are experiencing pretty significant issues: 1) The music>following menu tha...

Gig Goer

I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices.  2 major features that incorporate databases in your systems are experiencing p...

OscarDC

Moderator

452 Views

4 replies

0 likes

bugs
Following
Music
Recents
What's new
  • 452 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify not accepting voice commands from assistant

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid 10 My Question or IssueHello, I have noticed an issue with Spotify not accepting voice commands anymore. I first noticed this as I was driving yesterday (5/30/22) and attempted to is...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android 10   My Question or Issue Hello, I have noticed an issue with Spotify not accepting voice commands anymo...

BaKeCo

Casual Listener

10893 Views

25 replies

2 likes

  • 10893 Views
  • 25 replies
  • 2 likes

Solved!!Superuser Contribution Microphone/speech search missing on android auto

PlanFreeCountryUSA DeviceGoogle Pixel 6AOperating SystemAndroid 14 My Question or IssueI recently had to factory reset my phone and now when I go to search on android auto it only brings up the keyboard and does not have the little microphone to star...

Casual Listener

Plan Free Country USA   Device Google Pixel 6A Operating System Android 14   My Question or Issue I recently had to factory reset my phone and now when I go to search on android ...

BaKeCo

Casual Listener

2738 Views

5 replies

0 likes

  • 2738 Views
  • 5 replies
  • 0 likes

Superuser Contribution Payback randomly stopping while playing. Happens only on my phone app

Whenever I use my phone app (which is up to date) the playback randomly stops. Not even paused. And I have to either start the from the beginning or change to the next song. This only happens on my phone

Visitor

Whenever I use my phone app (which is up to date) the playback randomly stops. Not even paused. And I have to either start the from the beginning or change to the next song. This only happens on my p...

miniwiner

Visitor

20524 Views

23 replies

2 likes

  • 20524 Views
  • 23 replies
  • 2 likes