Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395247 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
DeviceLG Stylo 5 My Question or IssueI used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can only sort the songs from newest to oldest. Was this feature taken...
Device LG Stylo 5 My Question or Issue I used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can o...
Moderator
11903 Views
19 replies
0 likes
Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the songs I like but any playlist does it). For me basical...
Hello, it has happened to me a few times when starting Spotify it takes a long time to load and well also if you want to search for an artist It's also difficult (in my case in the video it's the son...
Moderator
407 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceSony Bravia XBR-65900FOperating SystemAndroid TV My Question or IssueIf you enroll in the Alpha/Beta program (which I have) does it apply to Android TV as well? I don't seem to be getting Alpha/Beta updates for it.
Plan Premium Country US Device Sony Bravia XBR-65900F Operating System Android TV My Question or Issue If you enroll in the Alpha/Beta program (which I have) does it apply to...
Visitor
262 Views
2 replies
0 likes
PlanPremium CountryUS DeviceGoogle Pixel 3a Operating SystemAndroid 12Google play system update from august 1st 2022Security update from may 5th 2022Build number SP2A.220505.008 My Question or IssueSpotify is using a massive amount of battery and cau...
Plan Premium Country US Device Google Pixel 3a Operating System Android 12 Google play system update from august 1st 2022 Security update from may 5th 2022 Bui...
Casual Listener
3127 Views
9 replies
0 likes
PlanPremiumCountryMexicoDeviceOnePlus 7Operating SystemOxygenOS 10.03 / Android 10My Question or IssueAudio keeps stopping randomly, after few minutes playing, only when on Bluetooth.I actually only use spotify when connected to something Bluetooth, ...
Plan Premium Country Mexico Device OnePlus 7 Operating System OxygenOS 10.03 / Android 10 My Question or Issue Audio keeps stopping randomly, after few minutes playing, only when on Bluetoot...
Visitor
30839 Views
22 replies
9 likes
Hello,i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone.I already imported the songs in the Windows app and added them to a playlist. The playlist shows up on my phone but the titles are grey and i can`t downl...
Hello, i want to transfer some songs, spotify doesn`t have in their catalogue to my Android Phone. I already imported the songs in the Windows app and added them to a playlist. The playlist shows u...
Visitor
8979 Views
7 replies
0 likes
PlanPremiumCountryIndonesia DevicePOCO F5 Operating SystemAndroid 15 My Question or IssueI just renewed my subscription a few days ago for this feature. Restarted, updated, reinstalled, asked people for help but none seem to work. pls help xx
Plan Premium Country Indonesia Device POCO F5 Operating System Android 15 My Question or Issue I just renewed my subscription a few days ago for this feature. Resta...
Moderator
894 Views
1 replies
0 likes
PlanPremiumCountryGreeceDevicesGoogle Pixel 9Google Nest HubWindows 11 PCGoogle Pixel 9 OSAndroid 15 (BP1A.250405.007)Spotify Version9.0.40.391Google Nest Hub OS26.20250116.103.2201 My Question or IssueSpotify on Android seems to automatically switch...
Plan Premium Country Greece Devices Google Pixel 9 Google Nest Hub Windows 11 PC Google Pixel 9 OS Android 15 (BP1A.250405.007) Spotify Version 9.0.40.391 Google Nest Hub OS 26.20250116....
Regular
730 Views
6 replies
0 likes
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was missing sometimes but for now it seems to fix after I...
I have Xiaomi redmi 13 note. Recently I noticed that the plus button is missing from the widget in the lock screen and also in the notification widget. I had a problem where the 'play now' bar was mi...
Casual Listener
4311 Views
14 replies
3 likes
PlanPremiumCountryUKDevicePixel 9 Pro & BMWOperating SystemAndroid 16iDrive 7Spotify version 9.0.78.1116 My Question or IssueWhen listening to podcasts in android auto, the wrong podcast length is displayed. Displaying something like 32:00/30:00 The ...
Plan Premium Country UK Device Pixel 9 Pro & BMW Operating System Android 16 iDrive 7 Spotify version 9.0.78.1116 My Question or Issue When listening to podcasts in android aut...
Regular
736 Views
8 replies
0 likes
PlanFreeCountryFranceDeviceSamsung Galaxy A25 5GOperating SystemAndroid 15 version One UI 7 My Question or IssueBonjour, je voudrais savoir pourquoi les modérateurs qui gèrent le tableau des idées n'aiment pas les idées des utilisateurs gratuits nota...
Plan Free Country France Device Samsung Galaxy A25 5G Operating System Android 15 version One UI 7 My Question or Issue Bonjour, je voudrais savoir pourquoi les modé...
296 Views
0 replies
0 likes
PlanPremiumCountryUnited kindomDeviceSamsung s23Operating SystemNewest one My Question or IssueI have had zero issue since going to premium until 4 weeks ago where that my Spotify app cant find any playable devices however if i go into the sonos app ...
Plan Premium Country United kindom Device Samsung s23 Operating System Newest one My Question or Issue I have had zero issue since going to premium until 4 weeks ago where that my Sp...
Casual Listener
42872 Views
34 replies
0 likes
I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data already. Also happens at my s10+
I don't know how to create a topic in the issue section, but here we are. I'm having this issue for quite a while now, using beta version, S23ultra latest android and updated app. Tried clearing data...
Casual Listener
318 Views
1 replies
1 likes
Hi all, when playing spotify and my phone screen turns off, the music stops. Spotify keeps prompting me to change my background activity and when i click on the button, it takes me to settings but i can't seem to find the right area to alter this? Th...
Hi all, when playing spotify and my phone screen turns off, the music stops. Spotify keeps prompting me to change my background activity and when i click on the button, it takes me to settings but i ...
Composer
659 Views
2 replies
0 likes
PlanStudent PremiumCountryPolandDevicePixel 9aOperating SystemAndroid Hi,Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, reinstall, relogin aswell, I've tried everything in settings both Spotify and ...
Plan Student Premium Country Poland Device Pixel 9a Operating System Android Hi, Everything was fine, until recently. There are games that pause the music. Unpausing doesn't work, re...
Moderator
433 Views
1 replies
0 likes
Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently
Spotify automatically lowers my volume, and also limits it, i have to reset the app everytime, and even then it happens after a few minutes, i didnt have this issue until recently
Newbie
3561 Views
7 replies
0 likes
Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.
Hello, I have a car modified Android . It used to have a lyrics option, but now the app has been updated to the latest version, but there are no lyrics.
Visitor
729 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueUp until yesterday my google voice assistant, both on my phone and when using Android Auto was working perfectly with Spotify.Not sure when exactl...
Plan Premium Country Australia Device Samsung Galaxy S22 Ultra Operating System Android 12 My Question or Issue Up until yesterday my google voice assistant, both on my phone and whe...
Newbie
7721 Views
25 replies
2 likes
When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I always use Spotify and I can't believe that I'm havi...
When I go to my profile, I can change my name but not my profile picture. The option "change" just doesn't appears. I have tried everything and I still can't find a solution. I'm very sad because I a...
Moderator
7345 Views
7 replies
1 likes
In the setup menu, the fader is at 0s but if is still present.
In the setup menu, the fader is at 0s but if is still present.
Moderator
3693 Views
3 replies
1 likes
