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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385368 Views

544 replies

34 likes

Account
Free
  • 385368 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7950 Views

0 replies

7 likes

  • 7950 Views
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  • 7 likes

Superuser Contribution Download unloads podcast

PlanPremiumCountryNorwayDeviceSamsung Galaxy A25Operating SystemAndroid My Question or IssueCan only have one downloaded podcast episode at a time, music i can download big playlist no problem. Have much free pace. When i try to download the next epi...

Visitor

Plan Premium Country Norway Device Samsung Galaxy A25 Operating System Android  My Question or Issue Can only have one downloaded podcast episode at a time, music i can download big pla...

IsAlreadyTaken

Casual Listener

442 Views

2 replies

0 likes

Other
Samsung
  • 442 Views
  • 2 replies
  • 0 likes

Unable to upload playlist image

PlanPremiumCountrySlovakia DeviceSamsung Galaxy A33 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't change the playlist image. Nowhere. Not on Android, not on the desktop app, not through the web player. It's almos...

Roadie

Plan Premium Country Slovakia  Device Samsung Galaxy A33  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't change the playlist ima...

lubos

Roadie

382 Views

1 replies

1 likes

  • 382 Views
  • 1 replies
  • 1 likes

Superuser Contribution DJ not working on Android.

When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, and uninstalled the app.

Visitor

When DJ is selected the animation for pulling up a song happens but the background just dims slightly and nothing plays. This issue persists even after I have logged in and out, force reset the app, ...

Dessi

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Options does not appear.

Plan: BasicCountry: SingaporeDevice: Xiaomi 15 UltraOperating System: Android 15Version: 9.0.50.416 When long pressing any item on Spotify (Playlists, songs, albums, artists, podcasts, etc.) the options menu does not fully open. It only shows the nam...

Newbie

Plan: Basic Country: Singapore Device: Xiaomi 15 Ultra Operating System: Android 15 Version: 9.0.50.416   When long pressing any item on Spotify (Playlists, songs, albums, artists, podcast...

Amay

Spotify Star

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify Playlists not Loading on Android

This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music through Search, but no Access to Playlists, they'r...

Regular

This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music...

stefano62

Casual Listener

25824 Views

50 replies

8 likes

  • 25824 Views
  • 50 replies
  • 8 likes

Superuser Contribution Blend Header pushes down pause button to incorrect location

PlanPremiumCountryUnited StatesDevicePixel 9aOperating SystemAndroid 15 (BD4A.250505.003), Spotify (9.0.50.416)My Question or IssueSee image below. The pause button is clearly in the wrong spot. Closing the Start A Blend advertisement restores the pa...

Newbie

Plan Premium Country United States Device Pixel 9a Operating System Android 15 (BD4A.250505.003), Spotify (9.0.50.416) My Question or Issue See image below. The pause button is clearly in th...

Ivelina

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not play through bluetooth

PremiumCountryThe Netherlands AndroidSamsung Galaxy A52Only Spotify refuses to play through bluetooth on my phone.Is there anyone else with a similar problem?

Casual Listener

Premium Country The Netherlands  Android Samsung Galaxy A52 Only Spotify refuses to play through bluetooth on my phone. Is there anyone else with a similar problem?  

OscarDC

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Failed payment

59 payment transaction failed but payment was credit card

Visitor

59 payment transaction failed but payment was credit card

Bittencourt

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Cover art won't let me add more than 1 image

I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more

Visitor

I've been trying to make some cover art for my Playlist but it only let's me add 1 then no more

Bittencourt

Spotify Star

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

I can't download my music in two devices.

Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the first device has the music. If I delete the music from ...

Newbie

Hi, I have a problem. I can't download music from my library on two devices. For example, my main device has offline mode and can download the music, but the second device cannot download if the firs...

Amay

Spotify Star

300 Views

1 replies

0 likes

Android
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution I keep adding a family member and it keeps deleting his account.

I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it before and they said they fixed it but they didn't....

Casual Listener

I keep adding my son onto my Spotify family account and it shows up for like 5 minutes and then it gets deleted from my plan members. This happens over and over and I have contacted support about it ...

AlejaR

Moderator

416 Views

3 replies

0 likes

  • 416 Views
  • 3 replies
  • 0 likes

Volume safety on my phone kicks in after 15 minutes

PlanPremiumCountryNorwayDeviceMotorola Edge 30Operating SystemAndroid 14 My Question or Issue So I get in my car, start Spotify and get driving with the volume on my phone set to max, while I adjust the volume of the music with my car's audio control...

Roadie

Plan Premium Country Norway Device Motorola Edge 30 Operating System Android 14   My Question or Issue   So I get in my car, start Spotify and get driving with the volume on my p...

Bittencourt

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Spotify STOP DOWNLOADING CACHE ON MY DEVICE!!

I want Spotify to download and store songs in cache when not required !! Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever This user had the same problem that doesn't seem to be fixed ...

Casual Listener

I want Spotify to download and store songs in cache when not required !!  Add an option in settings to stop using cache downloading claiming to be an offline backup for no reason whatsoever&nbsp...

484 Views

0 replies

0 likes

  • 484 Views
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Superuser Contribution Skip button

PlanFree/PremiumCountryUSADeviceOnePlus Nord N300 When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spotify on my this phone

Newbie

Plan Free/Premium Country USA Device OnePlus Nord N300   When my screen is locked, when I press the skip 30 back button, it just skips forward and its been like since I started using Spot...

OscarDC

Moderator

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Superuser Contribution When you add a song to the queue it doesn't play from scratch

PlanPremiumCountry DeviceSamsung Galaxy A52Operating SystemAndroid 14 My Question or IssueWhen I stop a song and add it to the queue (to repeat it one more time and no more), it plays in the time I added it. For example, I'm playing a song till the m...

Visitor

Plan Premium Country   Device Samsung Galaxy A52 Operating System Android 14   My Question or Issue When I stop a song and add it to the queue (to repeat it one more time and no m...

Susan_GP

Moderator

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i play audio only podcast.

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio only for video tab is selected, but i still get vide...

Visitor

When i listen to rogan's podcast, the video will always play, I don't download the podcast just stream it, and I can't get the video to not play. the audio only downloads tab is selected, the audio o...

AlejaR

Moderator

7879 Views

3 replies

2 likes

  • 7879 Views
  • 3 replies
  • 2 likes

Lokale Dateien mit Freundinnen teilen?

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

Visitor

Können meine Freunde über meine Lokalen Dateien auf meine Songs zugreifen oder sie in einer anderen Playlist hören? Wenn ja, bitte erklärt mir wie es geht denn es hat nicht funktioniert

AdamDamon

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

I found a error in mobile application...I reach you out but got no replys

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and bang I got new fresh account from unknown email. I...

Casual Listener

When I open app it said email, google, etc sign in options but when I click the email option I just put a random email that exists but not in your list so when I use that email, create a password and...

Amay

Spotify Star

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify se pausa cada 30-40 segundos.

PlanPremiumCountryMéxico DeviceAndroid A10Operating SystemAndroid My Question or IssueLa música se pausa cada 30-45 segundos por si sola cuando la reproduzco, este en segundo plano o este adentro de la aplicación y ya me estrese. Ya intenté: 1. Borra...

Visitor

  Plan Premium Country México  Device Android A10 Operating System Android    My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando la reproduz...

Eni

Moderator

54206 Views

14 replies

1 likes

  • 54206 Views
  • 14 replies
  • 1 likes

Superuser Contribution Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. ...

7950 Views

0 replies

7 likes

  • 7950 Views
  • 0 replies
  • 7 likes