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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121455 Views

27 replies

4 likes

  • 121455 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244610 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244610 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606085 Views

79 replies

3 likes

  • 606085 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

502997 Views

581 replies

42 likes

Account
Free
  • 502997 Views
  • 581 replies
  • 42 likes

Superuser Contribution After minimizing Spotify, and coming back, it redirects to the Home Screen every time

PlanPremiumCountryUSDeviceSamsung Galaxy s22+Operating SystemAndroidSpotify Version8.8.36.522 My Question or IssueSo, this wasn't an issue till about a week ago. If I minimized Spotify to look at other apps on my phone, I could come back into Spotify...

Regular

Plan Premium Country US Device Samsung Galaxy s22+ Operating System Android Spotify Version 8.8.36.522   My Question or Issue So, this wasn't an issue till about a week ago. If I min...

JC128

Visitor

7328 Views

28 replies

5 likes

  • 7328 Views
  • 28 replies
  • 5 likes

Superuser Contribution Can't Play Playlists or Albums on Google Pixel Watch 3 if Bluetooth is On

PlanPremiumCountryUSADeviceGalaxy S25+ and Google Pixel Watch 3Operating SystemAndroid 16/OneUI 8 (Phone); WearOS 6.1 (Watch) My Question or Issue On the watch while the mode of connection is Bluetooth, tapping a playlist or album from either the Hea...

Roadie

Plan Premium Country USA Device Galaxy S25+ and Google Pixel Watch 3 Operating System Android 16/OneUI 8 (Phone); WearOS 6.1 (Watch)   My Question or Issue   On the watch while t...

Joan

Moderator

461 Views

1 replies

1 likes

  • 461 Views
  • 1 replies
  • 1 likes

My streamer and HEOS device are visible, but connection fails

PlanFree/PremiumCountry DeviceSamsung S20, windows PCOperating SystemAndroid, Windows 11 My Question or IssueHi all! All of a sudden my Spotify connect doesn't work anymore. My streamer (Cambridge CSN 100) and HEOS amplifier (Marantz SR6014) are both...

Casual Listener

Plan Free/Premium Country   Device Samsung S20, windows PC Operating System Android, Windows 11   My Question or Issue Hi all! All of a sudden my Spotify connect doesn't work anym...

Koenlakerveld

Casual Listener

216 Views

1 replies

1 likes

  • 216 Views
  • 1 replies
  • 1 likes

Solved!! [Bug] Podcast 15s skip gestures broken via Bluetooth on Sony WH-1000XM5 — v9.1.42.2058

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE What's broken: Swiping back/forward on the right earcup (configured in Sony | Sound Connect for...

Casual Listener

Since the latest update (v9.1.42.2058), the 15-second back/forward swipe gestures on my Sony WH-1000XM5 no longer work for podcasts. Android/Samsung S25FE   What's broken:  Swiping back/f...

118096914

Casual Listener

636 Views

2 replies

0 likes

podcast
skip
Sony XM5
  • 636 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My bluetooth headphones open Spotify immediately after pressing play button

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. Sometimes I'm in another app and I want to play/pau...

Newbie

Every time I take my Bluetooth headphones out of the case, most of the time I accidentally press the play button, when this happens my Spotify app automatically opens and plays the last song played. ...

Ivelina

Moderator

10636 Views

3 replies

0 likes

  • 10636 Views
  • 3 replies
  • 0 likes

Superuser Contribution log into spotify kids using google account

hi,I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (not the case for me) or people who are logging in via...

Regular

hi, I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (...

Cux1

Visitor

2570 Views

6 replies

1 likes

  • 2570 Views
  • 6 replies
  • 1 likes

Superuser Contribution Auto android voice command suddenly stopped working

PlanPremiumCountryUSADeviceSamsung Galaxy 9, Auto AndroidOperating System My Question or IssueUp until recently, when operating my vehicle with Auto-Android engaged, I used to be able to give the voice command "Spotify, play xxx", and the song xxx wo...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9, Auto Android Operating System     My Question or Issue Up until recently, when operating my vehicle with Auto-Android engaged, I ...

Frank86

Newbie

4040 Views

14 replies

7 likes

autoAndroid
  • 4040 Views
  • 14 replies
  • 7 likes

Solved!!Superuser Contribution Local files keep becoming unplayable randomly

PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid 11 My Question or IssueI have some local files added to Spotify on my mac. I wanted to add those tracks to other playlists so that I can play them on my android mobile. So I created a pl...

Regular

Plan Premium Country India Device Samsung M30 Operating System Android 11   My Question or Issue I have some local files added to Spotify on my mac. I wanted to add those tracks to oth...

Metard79

Roadie

11662 Views

16 replies

0 likes

  • 11662 Views
  • 16 replies
  • 0 likes

Compte Adroïd versus Apple

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue J'aimerais importer le compte Spotify de mon cellulaire Samsung avec celui de mon ordinateur...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Amay

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Episodes "Continue listening" section broken/not showing up

Plan Premium Country Device Samsung Galaxy S26+ Operating System Android My Question or Issue The recently played / unfinished episodes section at the top of the new episodes page on the android app of Spotify is not showing up in the app. What can I...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy S26+ Operating System Android   My Question or Issue The recently played / unfinished episodes section at the top o...

Yordan

Moderator

2052 Views

6 replies

0 likes

Android
Mobile
new episodes
Podcasts
  • 2052 Views
  • 6 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Gear S3 watch app - no longer able to play any saved offline songs. Only remote.

Hi all, The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested playlists. The only thing that works currently is remote pla...

Visitor

Hi all,   The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested ...

herbatine0

Newbie

5849 Views

8 replies

3 likes

  • 5849 Views
  • 8 replies
  • 3 likes

Solved!!Superuser Contribution App not working/ constantly loading

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15 My Question or Issue When opening the app, the home section does not load at all. My library takes about 10minutes to load, and even then not all playlists load. When playing an...

Casual Listener

Plan Premium Country United Kingdom Device Galaxy S24 running Android 15   My Question or Issue   When opening the app, the home section does not load at all. My library...

Elifox

Newbie

51092 Views

48 replies

5 likes

  • 51092 Views
  • 48 replies
  • 5 likes

Superuser Contribution Spotify think I'm abroad but I'm not

"You can only use Spotify abroad for 14 days.Update your location at Spotify.com to continue using it". Spotify gives a message like this and makes me have to change regions. even though I never left my region at all. this really bothers me. can anyo...

Newbie

"You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it".   Spotify gives a message like this and makes me have to change regions. even though I...

Vasil

Moderator

2719 Views

4 replies

5 likes

  • 2719 Views
  • 4 replies
  • 5 likes

Superuser Contribution Spotify recommended songs + smart shuffle not working on any playlist.

PlanPremiumCountryU.SDeviceMoto g stylus My Question or IssueThe Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an error on the bottom and just not work. The app is up to date and we cleared ...

Casual Listener

Plan Premium Country U.S Device Moto g stylus   My Question or Issue The Spotify recommended songs, and Smart Shuffle aren't working for any playlists we make anymore. It'll show an erro...

MihailY

Moderator

1604 Views

3 replies

2 likes

  • 1604 Views
  • 3 replies
  • 2 likes

Superuser Contribution Why do my podcast episodes instantly get deleted?

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

Visitor

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

lee_the_kpop_multis

Visitor

4508 Views

5 replies

7 likes

  • 4508 Views
  • 5 replies
  • 7 likes

Superuser Contribution Comercials

PlanFreeDeviceGalaxy tablet A7 liteOperating System(iOS 10, Android Oreo, Windows 10,etc) My Question or IssueThe adds struggle to load causing me to clear out the webpage and open it again making it hard to listen to more than 4 songs at a time. How...

Visitor

  Plan Free Device Galaxy tablet A7 lite Operating System (iOS 10, Android Oreo, Windows 10,etc)   My Question or Issue The adds struggle to load causing me to clear out the w...

OscarDC

Moderator

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Video Slow and Flickering on Android TV

PlanPremiumCountryCanadaDeviceTCL Android TVOperating SystemAndroid TV My Question or IssueWhen trying to play videos in Spotify on my Android TV, the video is really slow, choppy, and flickers to black continuously. I have restarted the TV as well a...

Regular

  Plan Premium Country Canada Device TCL Android TV Operating System Android TV   My Question or Issue When trying to play videos in Spotify on my Android TV, the video is really...

Thinspirit

Regular

20906 Views

46 replies

2 likes

  • 20906 Views
  • 46 replies
  • 2 likes

Superuser Contribution Tab switching resets view state instead of preserving scroll/navigation position

Plan Premium Device S25 Ultra Operating System android 16 My Question or Issue When switching between tabs, the app doesn't preserve the state of the previous tab. If I'm deep in a playlist on my library tab, switch to search tab and return to my lib...

Newbie

Plan Premium Device S25 Ultra Operating System android 16   My Question or Issue When switching between tabs, the app doesn't preserve the state of the previous tab. If I'm deep ...

AlejaR

Moderator

669 Views

2 replies

0 likes

  • 669 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Excessive data usage

After updating to the newest version of Spotify it now uses excessive amount of data. The image show the data usage of the last 30 days and the hourly usage of today since this issue has been happening. I have installed the update since yesterday eve...

Casual Listener

After updating to the newest version of Spotify it now uses excessive amount of data.   The image show the data usage of the last 30 days and the hourly usage of today since this issue has bee...

OscarDC

Moderator

925 Views

3 replies

0 likes

  • 925 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search don't work at all

PlanFreeDeviceRedmi pad 2Operating SystemHyperos3My Question or IssueWhenever I try to search in the app it don't work and it show just the grey background and I try use different wifi and I try using vpn and I even reinstall it and I clear cache

Visitor

Plan Free Device Redmi pad 2 Operating System Hyperos3 My Question or Issue Whenever I try to search in the app it don't work and it show just the grey background and I try use different wifi ...

Eni

Moderator

335 Views

1 replies

0 likes

Other
  • 335 Views
  • 1 replies
  • 0 likes