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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7299 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Crashing on Android - display says there is a "bug"

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache. I cleared cache and now it won't open at all.I am loathe to uninstall as will wipe all my downloaded songs PlanPremiumCoun...

Visitor

For the last few days Spotify will not open. Inotially Android displayed notification saying there is a bug and to clear cache.  I cleared cache and now it won't open at all. I am loathe to un...

Vasil

Moderator

773 Views

1 replies

0 likes

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Superuser Contribution Issues with queue button

PlanPremiumDevice(Google Pixel 7 Pro)Operating System(Android 14)My Question or IssueQueue icon not reacting when trying to open As a workaround, the only option to check queue currently is to add a new song to it and press Open while Added to Queue ...

Casual Listener

Plan Premium Device (Google Pixel 7 Pro) Operating System (Android 14) My Question or Issue Queue icon not reacting when trying to open   As a workaround, the only option to check ...

Dj_Fex

Roadie

1436 Views

14 replies

2 likes

Android
google pixel 7 pro
Queue Button
  • 1436 Views
  • 14 replies
  • 2 likes

Superuser Contribution I have set a replacement account as daughter forgot log in but not recognis

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination.Can I either get her old account back for her which had...

Casual Listener

My daughter forgot her login details and email which I only set up for her spotify, so I have set up a new account and message say no user with these details and wrong email password combination. Ca...

Joan

Moderator

217 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Add audiobook chapter to queue

PlanPremiumCountryUKDeviceAndroidOperating SystemOxygen OS 13.1 I always thought it would be good to be able to add a whole audiobook to a playlist so that you could just hit 'clear queue' to return to your previous listening. However, adding single ...

Gig Goer

Plan Premium Country UK Device Android Operating System Oxygen OS 13.1   I always thought it would be good to be able to add a whole audiobook to a playlist so that you could just hit '...

Interrobang

Music Fan

3091 Views

21 replies

8 likes

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  • 21 replies
  • 8 likes

Superuser Contribution stop spotify playing podcasts

Plannot sure - paying for extra contentCountryItalyDeviceSamsung Galaxy S20 plusOperating SystemAndroid 13 My Question or IssueI'm subscribed to 1 payment podcast which delivers a new episode every day at 5pm. After listening to the new episode, spot...

Regular

Plan not sure - paying for extra content Country Italy Device Samsung Galaxy S20 plus Operating System Android 13   My Question or Issue I'm subscribed to 1 payment podcast which deliv...

IceCoolMilkyT

Newbie

1048 Views

11 replies

0 likes

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Solved!!Superuser Contribution Spotify Does Not Output Audio on Redmi Buds 6 Pro (Xiaomi Redmi 14 Pro + 5G)

PlanPremiumCountryTurkeyDeviceNo Sound on Spotify with Redmi Buds 6 Pro on Xiaomi Redmi 14 Pro + 5GOperating SystemAndroid OreoMy Question or IssueHello,I am experiencing a serious audio issue on my Xiaomi Redmi 14 Pro + 5G when using my Redmi Buds 6...

Casual Listener

Plan Premium Country Turkey Device No Sound on Spotify with Redmi Buds 6 Pro on Xiaomi Redmi 14 Pro + 5G Operating System Android Oreo My Question or Issue Hello, I am experiencing a s...

Xenfia

Casual Listener

1958 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution App wont open on Android since v9.0.24.601

PlanFree/PremiumCountryUnited Kingdom DeviceOnePlus 10TOperating SystemAndroid My Question or IssueSince an update 3 days ago Spotify won't open on my phone. Restarted the phone, force quit Spotify and reinstalled Spotify, same issue

Visitor

Plan Free/Premium Country United Kingdom  Device OnePlus 10T Operating System Android   My Question or Issue Since an update 3 days ago Spotify won't open on my phone. Restarted t...

Ivelina

Moderator

470 Views

1 replies

0 likes

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Superuser Contribution Auto play

Any time I connect to any of my 3 cars, 3 different years, and 3 different stereo, Spotify will start itself and play. No one can figure it why this is happening going on 2 years now. All I have to do is hit media and whatever spotify was playing las...

Regular

Any time I connect to any of my 3 cars, 3 different years, and 3 different stereo, Spotify will start itself and play. No one can figure it why this is happening going on 2 years now. All I have to d...

Gussgee

Visitor

1262 Views

9 replies

0 likes

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  • 9 replies
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Wireless Android Auto (A15/OnePlus12): Audio randomly stops while track continues playing

PlanPremium (9.0.22.543)CountryUSDeviceOnePlus 12 Operating SystemAndroid 15 My Question or IssueWireless AA on a 2025 Mercedes with latest updates.Spotify audio will randomly stop, while progress bar continues on. The audio will recover if I hit pau...

Casual Listener

Plan Premium (9.0.22.543) Country US Device OnePlus 12  Operating System Android 15   My Question or Issue Wireless AA on a 2025 Mercedes with latest updates. Spotify audio will ...

kexpfan

Casual Listener

675 Views

2 replies

0 likes

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Solved!! Playlists and Albums won't load - Samsung A3

PlanPremiumCountryUKDeviceSamsung Galaxy A3Operating SystemAndroid 6.0.1 My Question or IssueWhenever I try to view a playlist or album I get a perpetual green loading icon. I can play and pause fine (but only the last played list, because when I try...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy A3 Operating System Android 6.0.1   My Question or Issue Whenever I try to view a playlist or album I get a perpetual green loading icon. ...

CryticalAce

Spotify Star

860 Views

6 replies

1 likes

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Superuser Contribution Unable to play

I tried to access my playlist. I received a message that I should wait for spotify to send me a fix. I waited 48 hours...no fix.I Uninstaller the app and reinstalled it using my email and password. My playlist is missing. Do I still have an active ac...

Visitor

I tried to access my playlist. I received a message that I should wait for spotify to send me a fix. I waited 48 hours...no fix. I Uninstaller the app and reinstalled it using my email and password....

Novy

Moderator

458 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Home network got geo blocked

PlanPremiumCountryCanadaDeviceGoogle Pixel 6AOperating SystemAndroid 15My Question or IssueHello, this issue is not only happening on Android but also on anything connected to my home network. On the Spotify app, I can't search any song because nothi...

Newbie

Plan Premium Country Canada Device Google Pixel 6A Operating System Android 15 My Question or Issue Hello, this issue is not only happening on Android but also on anything connected to my ...

osornios

Spotify Star

597 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Music does not appear in the playlist

PlanFree CountryBelgium DeviceMoto g60s Operating SystemAndroid 12 My Question or Issuemusic does not appear in every playlist (see attachment for example)

Casual Listener

Plan Free   Country Belgium    Device Moto g60s   Operating System Android 12   My Question or Issue music does not appear in every playlist (see attachment for ...

Yordan

Moderator

481 Views

3 replies

0 likes

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Superuser Contribution Spotify Bug when losing/reconnecting to internet

I have recently been having a problem with my Spotify on both my S22Ultra and Galaxy Tab S9Ultra. Whenever I disconnect from an internet connection my Spotify stutters, skipping my music by a quick second. This problem can be shown in my video attach...

Casual Listener

I have recently been having a problem with my Spotify on both my S22Ultra and Galaxy Tab S9Ultra. Whenever I disconnect from an internet connection my Spotify stutters, skipping my music by a quick s...

Neonstorm01

Casual Listener

287 Views

2 replies

0 likes

  • 287 Views
  • 2 replies
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Why am I getting Ads on music playlists when I have premium

PlanPremiumCountry USA DeviceGalaxy Note S24 UltraOperating SystemAndroid Oreo My Question or Issue I pay for Spotify premium family version and I am getting ads on music and podcasts. This defeats the purpose of even? Paying for the service

Newbie

Plan Premium Country USA   Device Galaxy Note S24 Ultra Operating System Android Oreo   My Question or Issue   I pay for Spotify premium family version and I am getting...

JamesBarnes95

Visitor

518 Views

3 replies

2 likes

  • 518 Views
  • 3 replies
  • 2 likes

Hoe kan ik mijn abonnement opzeggen

Het lukt mij niet om mijn abonnement op te zeggen.

Visitor

Het lukt mij niet om mijn abonnement op te zeggen.

ribezaz

Spotify Star

203 Views

1 replies

1 likes

  • 203 Views
  • 1 replies
  • 1 likes

Re: All playlists are empty and I can't play songs

for me spotube doesn't work it's not loading songs or it loads the wrong ones, also doesn't shuffle...if anyone knows anything else worth trying pls tell me

Casual Listener

for me spotube doesn't work 😞 it's not loading songs or it loads the wrong ones, also doesn't shuffle...if anyone knows anything else worth trying pls tell me

2771 Views

0 replies

0 likes

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Solved!!Superuser Contribution Blend story not loading

The Spotify blend features still works, but the blend story will not loading. It will spin and then give me a refresh button, nothing have fixed this issue. Restarting app, phone, clearing cache, and force quitting the app.

Casual Listener

The Spotify blend features still works, but the blend story will not loading. It will spin and then give me a refresh button, nothing have fixed this issue. Restarting app, phone, clearing cache, and...

ribezaz

Spotify Star

1070 Views

3 replies

1 likes

  • 1070 Views
  • 3 replies
  • 1 likes