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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114593 Views

26 replies

4 likes

  • 114593 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230315 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230315 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589445 Views

79 replies

3 likes

  • 589445 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484451 Views

580 replies

42 likes

Account
Free
  • 484451 Views
  • 580 replies
  • 42 likes

Solved!!Superuser Contribution Android auto albums not loading

PlanFree/PremiumCountry U.k DeviceOnePlus 15Operating SystemAndroid 16 My Question or IssueHi all , lately when I go to the library and albums section in Spotify via android auto and I press albums , the albums load but when I click an album i just d...

Gig Goer

Plan Free/Premium Country  U.k   Device OnePlus 15 Operating System Android 16   My Question or Issue Hi all , lately when I go to the library and albums section in Spotify ...

Mcasazza2013

Regular

6312 Views

37 replies

1 likes

  • 6312 Views
  • 37 replies
  • 1 likes

Superuser Contribution Queue keeps changing after a few hours

PlanFree/PremiumCountryRwanda DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueHere's how to reproduce the bug1. I start playing track starting by the letter E (or any letter). In this example, it's the track "Elohim". As you can see...

Music Fan

Plan Free/Premium Country Rwanda   Device Galaxy Note 9 Operating System Android 10   My Question or Issue Here's how to reproduce the bug 1. I start playing track starting by t...

jvisme

Visitor

3574 Views

5 replies

0 likes

  • 3574 Views
  • 5 replies
  • 0 likes

Not possible to download Spotify Kids app

PlanFamily PremiumCountrySlovakiaDeviceSamsung A54Operating SystemNewest Android My Question or IssueI paid for the Family subscription to create a Kids account for my son.Spotify webpage says that I should download the Spotify Kids app and add the a...

Casual Listener

Plan Family Premium Country Slovakia Device Samsung A54 Operating System Newest Android   My Question or Issue I paid for the Family subscription to create a Kids account for my son. ...

dinomight

Spotify Star

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Google home stops playing when you open the app on phone

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tries to connect to the device but always fails, just...

Gig Goer

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tr...

HaltVibez

Newbie

2107 Views

5 replies

0 likes

Android
Google Home
Playback stops
  • 2107 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to remove spotify wiget from my android phone screen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Marion15

Roadie

1692 Views

5 replies

0 likes

  • 1692 Views
  • 5 replies
  • 0 likes

Superuser Contribution Download Spotify for nexus 7 (2013))

PlanPremiumCountryUSADeviceNEXUS 7 (2013)Operating SystemAndroid 6.0.1 My Question or IssueDownload a version of Spotify that will rin on Nexus 7 (2013)

Casual Listener

Plan Premium Country USA Device NEXUS 7 (2013) Operating System Android 6.0.1   My Question or Issue Download a version of Spotify that will rin on Nexus 7 (2013)

Yordan

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song historic by Date and time

Hello, Is there a way to check the historical of song played by date and time? The idea is to see when I used spotify to play music for the last time on one datehistorical of connection Thank youAnt

Newbie

Hello,   Is there a way to check the historical of song played by date and time?   The idea is to see when I used spotify to play music for the last time on one date historical of conn...

Yordan

Moderator

1535 Views

1 replies

0 likes

  • 1535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads force screen out of landscape mode

PlanFreeCountryUsa My Question or IssueWhile listening in landscape mode on a free account ads only play in portrait mode, and when the ad ends, it does not return to landscape, and screen has to be turned to put back into landscape mode. Minor incon...

Regular

  Plan Free Country Usa   My Question or Issue While listening in landscape mode on a free account ads only play in portrait mode, and when the ad ends, it does not return to landsca...

OscarDC

Moderator

163 Views

1 replies

0 likes

  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding random songs when playing my playlist.

I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...

Roadie

I have a premium plan.  I am in the US.  I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches).   I pl...

oliver_radke

Newbie

14069 Views

36 replies

0 likes

  • 14069 Views
  • 36 replies
  • 0 likes

Why does my "now playing" display look different?

PlanPremiumCountryPolandDeviceSamsung galaxy a52s Operating SystemAndroid 13 My Question or IssueI have no idea what happened. One day my "now playing" display started to look like this and I don't know how to change it back.

Newbie

Plan Premium Country Poland Device Samsung galaxy a52s  Operating System Android 13   My Question or Issue I have no idea what happened. One day my "now playing" display started t...

GünterS

Visitor

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Spotify UI - very slow responsiveness

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...

Regular

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...

JaywalkerHB

Music Fan

12412 Views

28 replies

7 likes

  • 12412 Views
  • 28 replies
  • 7 likes

Superuser Contribution Can't login on tablet

Thought i had posted this, but can't find, is it a touchy subject? Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word processing/spreadsheet/email apps.) and I cannot install ...

Casual Listener

Thought i had posted this, but can't find, is it a touchy subject?  Trying to login on a tablet that is used for entertainment/downtime, so all it has is entertainment/downtime apps (ie no word...

Maria

Moderator

275 Views

1 replies

0 likes

Login
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify thinks my bluetooth headset is a car

PlanPremiumCountryUSADevicePixel 7, Bluetooth headphonesOperating SystemAndroid 13 My Question or IssueWith my old phone (a Pixel 5) and these headphones, they worked fine, but Spotify on my current Pixel 7 thinks that the headphones are a car. I had...

Casual Listener

Plan Premium Country USA Device Pixel 7, Bluetooth headphones Operating System Android 13   My Question or Issue With my old phone (a Pixel 5) and these headphones, they worked fine, b...

AshleyStorm

Casual Listener

9047 Views

16 replies

0 likes

  • 9047 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

pozl

Regular

9071 Views

48 replies

5 likes

  • 9071 Views
  • 48 replies
  • 5 likes

Superuser Contribution No option to clear cache on Android!??

I am using Andriod Spotify Free on Samsung Galaxy S25 and there is no option to clear cache. There is such an option on my Samsung tablet

Music Fan

I am using Andriod Spotify Free on Samsung Galaxy S25 and there is no option to clear cache.   There is such an option on my Samsung tablet 

OscarDC

Moderator

1198 Views

1 replies

0 likes

  • 1198 Views
  • 1 replies
  • 0 likes

Solved!! delete recently played

PlanFreeCountryItaly Device(android)Operating System(Windows 10) My Question or Issuehello, it's possible to delete the "Recently Played" in home page ?

Visitor

Plan Free Country Italy   Device (android) Operating System (Windows 10)   My Question or Issue hello, it's possible to delete the "Recently Played"  in home page ?

1Lakshay

Visitor

889 Views

2 replies

2 likes

  • 889 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Re: Loudness consistency between normal / preview on desktop, W10

I've had some issues regarding preview mode and volume as well, on my android. I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent with regards to obeying the normalization setting.Flipping...

Regular

I've had some issues regarding preview mode and volume as well, on my android.  I'd accept preview being always full volume as an intended behavior, but on my end, it's being very inconsistent w...

lumiuko

Music Fan

2067 Views

5 replies

1 likes

  • 2067 Views
  • 5 replies
  • 1 likes

Superuser Contribution Google clock can't connect to Spotify

PlanPremium 8.7.44.968CountryMexicoDeviceRedmi Note 11SOperating SystemAndroid 11 RPA.200720.011 I recently changed phones and I can't connect Spotify with Google Clock. When I setup an alarm I get the usual message. Only when I open the Spotify app ...

Regular

  Plan Premium 8.7.44.968 Country Mexico Device Redmi Note 11S Operating System Android 11 RPA.200720.011     I  recently changed phones and I can't connect Spotify with...

aradhyavarma

Regular

5458 Views

7 replies

0 likes

  • 5458 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't change premium plan on Android

I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop where it tries to load the information in a web pa...

Casual Listener

I received a notification from Spotify that I could upgrade from Premium Individual to Duo for 2 months at no additional cost. But when I try to go in to change my Premium plan, I get stuck in a loop...

wncw

Newbie

2567 Views

6 replies

1 likes

  • 2567 Views
  • 6 replies
  • 1 likes

Superuser Contribution Links sent from a friend won't open in the app

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so when I click open app, it will open the app but not th...

Visitor

A friend will send me spotify links for songs. When I click the link it will open the app but not the song. I have to open the web browser to see what he sent. I'm not logged in on the browser so whe...

Spheniscus

Casual Listener

5576 Views

3 replies

0 likes

  • 5576 Views
  • 3 replies
  • 0 likes