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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110571 Views

26 replies

3 likes

  • 110571 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222602 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222602 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579411 Views

79 replies

3 likes

  • 579411 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477194 Views

577 replies

40 likes

Account
Free
  • 477194 Views
  • 577 replies
  • 40 likes

tired of the push notification spam!

Im tired of getting push notification spam from spotify.Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

Music Fan

Im tired of getting push notification spam from spotify. Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

tapshortcut

Casual Listener

894 Views

3 replies

3 likes

  • 894 Views
  • 3 replies
  • 3 likes

Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

Pastie

Music Fan

8150 Views

43 replies

9 likes

all episodes
filter
filters reset
Unplayed
your episodes
  • 8150 Views
  • 43 replies
  • 9 likes

Superuser Contribution Spotify will randomly close and the songs will restart

Plan PremiumCountrySingapore DeviceSamsung Galaxy A16Operating SystemAndroid 16 My Question or IssueMy songs will randomly stop playing, as the app will close and the song restarts. I have tried everything including clearing cache, deleting the app r...

Casual Listener

  Plan Premium Country Singapore   Device Samsung Galaxy A16 Operating System Android 16   My Question or Issue My songs will randomly stop playing, as the app will clo...

Eni

Moderator

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

Superuser Contribution WiFi Streaming quality affecting mobile data ueage

PlanPremiumCountryCanadaDevicePixel 7 ProOperating SystemAndroid 16My Question or IssueRecently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 minutes, I'm not sure why. My data saver in the app is set to Always O...

Regular

Plan Premium Country Canada Device Pixel 7 Pro Operating System Android 16 My Question or Issue Recently my Spotify streaming has been using 60-150+MB of data after streaming for around 30 m...

Anventia

Regular

1197 Views

9 replies

0 likes

data
  • 1197 Views
  • 9 replies
  • 0 likes

Superuser Contribution (Smart) Shuffle not working when in car only

FIRST: Yes, I have already1) uninstalled, reinstalled,2) logged out, logged back in3) logged out, uninstalled, reinstalled, logged back inDevice: Samsung Galaxy S24 UltraPremium Family PlanI don't know what happened, but recently, I cannot use the sh...

Casual Listener

FIRST: Yes, I have already 1) uninstalled, reinstalled, 2) logged out, logged back in 3) logged out, uninstalled, reinstalled, logged back in Device: Samsung Galaxy S24 Ultra Premium Family Pl...

Rebel_Roshak

Visitor

2784 Views

2 replies

2 likes

Android
application
Mobile
shuffle
Shuffle not working
smart shuffle
  • 2784 Views
  • 2 replies
  • 2 likes

It crashes when I open the app.

PlanFreeCountryGuatemalaDeviceHP Laptop Galaxy A56 5GOperating SystemMicrosoft Windows 11My Question or IssueI'm a beta tester and lately, the music app has an intermittent issue: it auto-closes after playing (often just one song), and then logging b...

Regular

Plan Free Country Guatemala Device HP Laptop  Galaxy A56 5G Operating System Microsoft Windows 11 My Question or Issue I'm a beta tester and lately, the music app has an intermitte...

12150541838

Regular

258 Views

2 replies

1 likes

  • 258 Views
  • 2 replies
  • 1 likes

Superuser Contribution Night Light filter 'Unavailable' in certain parts of Spotify

PlanPremiumCountryUKDevicemoto g24Operating SystemAndroid 14 My Question or IssueThe Android system night light and extra dim options are both greyed out in Android with the text 'Unavailable' when in some screens in Spotify.It seems to happen when S...

Casual Listener

Plan Premium Country UK Device moto g24 Operating System Android 14   My Question or Issue The Android system night light and extra dim options are both greyed out in Android with the ...

MihailY

Moderator

1646 Views

6 replies

0 likes

  • 1646 Views
  • 6 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumDeviceSamsung Galaxy a52sOperating SystemAndroid My Question or IssueAutoplay doesn't work, have tried all the fixes on here and on google but none work.It worked fine on my old iphone and every other deviceYes autoplay is turned on

Casual Listener

Plan Premium Device Samsung Galaxy a52s Operating System Android   My Question or Issue Autoplay doesn't work, have tried all the fixes on here and on google but none work. It worked fi...

865885780

Casual Listener

37705 Views

82 replies

4 likes

autoplay
Help
  • 37705 Views
  • 82 replies
  • 4 likes

Superuser Contribution How can I set radius for live events

Live events has my correct location but is showing me events hours away. How do I correct this?

Newbie

Live events has my correct location but is showing me events hours away. How do I correct this?

Chips

Newbie

3542 Views

7 replies

3 likes

  • 3542 Views
  • 7 replies
  • 3 likes

Superuser Contribution Honor 8 magic pro login issues

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a button that says 'go back to Spotify', however, when you...

Visitor

Hi, Ive just purchased a new phone. Honor 8 magic pro and I cant get the app to log in. I go through all the verification steps and it then displays a page stating 'Open the Spotify app' with a butto...

Eni

Moderator

151 Views

1 replies

0 likes

  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Now Not Appearing In Notification Panel (Android)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've done the necessary troubleshooting and I am really trying not to have to reset all of th...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've do...

Novy

Moderator

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback restarts when returning to app or opening Lyrics (Deep Link bug)

PlanPremiumCountryIndiaDeviceOneplus ce5Operating SystemAndroid 16 BaklavaSpotyfy version: 9.1.24.1739My Question or IssueWhen opening a song via a Google search link, the playback state is "fragile." Returning to the app from the recent apps menu or...

Casual Listener

Plan Premium Country India Device Oneplus ce5 Operating System Android 16 Baklava Spotyfy version: 9.1.24.1739 My Question or Issue When opening a song via a Google search link, the playbac...

OscarDC

Moderator

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I see my queue on Spotify mobile?

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so I cannot rearrange my queue or look at what's comin...

Visitor

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so ...

Laura_RP

Visitor

10520 Views

10 replies

0 likes

  • 10520 Views
  • 10 replies
  • 0 likes

Superuser Contribution ALL music from Spotify plays too fast, I've tried everything.

I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker.ALL music is playing as if it's been sped up slightly. There are no speed controls for music. How did this happen and w...

Visitor

I use an android phone. This happens on my Bluetooth speaker, my wired headphones, and by playing straight from my phone's speaker. ALL music is playing as if it's been sped up slightly. There are...

catkn23

Visitor

7185 Views

3 replies

0 likes

  • 7185 Views
  • 3 replies
  • 0 likes

Why EVERY song is not playable on my Android.

EVERY song is not playable i have tried redownloading spotify changing settings.

Visitor

EVERY song is not playable i have tried redownloading spotify changing settings.

Rugendorf

Visitor

369 Views

2 replies

0 likes

  • 369 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung Tablet's Adaptive refresh rate causes Spotify lyrics to be choppy

PlanPremiumCountryIndia DeviceSamsung Galaxy Tab S8 11 InchesOperating SystemOne UI 8/Android 16 My Question or IssueSo to simply put it like all Android and Apple phones, Samsung uses adaptive refresh rate basically they can alternate from 1-120 hz ...

Regular

Plan Premium Country India   Device Samsung Galaxy Tab S8 11 Inches Operating System One UI 8/Android 16   My Question or Issue So to simply put it like all Android and Apple phon...

Paula_Vi

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

SD Card self deletes - switches to internal storage. (2nd thread)

PlanPremium (Family)CountryUKDeviceSamsung Note9 + Note10+Operating SystemAndroid Pie My Question or IssueSpotify keeps switching to the internal phone storage and ignoring the SD Card that 4000+ downloads are supposed to be saved to. Saving to the S...

Gig Goer

Plan Premium (Family) Country UK Device Samsung Note9 + Note10+ Operating System Android Pie   My Question or Issue Spotify keeps switching to the internal phone storage and ignoring t...

Cowonaut

Newbie

984 Views

2 replies

1 likes

  • 984 Views
  • 2 replies
  • 1 likes

Superuser Contribution Ads change screen rotation of podcast video

PlanFreeCountryUSADeviceSamsung Galaxy S22 UltraOperating SystemAndroid My Question or IssueWhen listening to a podcast, I watch the video with it in full screen landscape orientation. When an ad plays, the screen changes to portrait during the ad, a...

Visitor

Plan Free Country USA Device Samsung Galaxy S22 Ultra Operating System Android   My Question or Issue When listening to a podcast, I watch the video with it in full screen landscape or...

MihailY

Moderator

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Add to profile" not showing/can't add playlists to profile

Hi! Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/public, log out/log in, I have uninstalled/reinstalled the app...

Music Fan

Hi!   Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/pu...

justintopia

Visitor

15232 Views

52 replies

12 likes

Add to profile. Playlists. Add playlist. Public playlists.
  • 15232 Views
  • 52 replies
  • 12 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

TacoMonster

Regular

6049 Views

22 replies

0 likes

  • 6049 Views
  • 22 replies
  • 0 likes