Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375541 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUKDeviceAndroidOperating SystemOxygen OS 13.1 I always thought it would be good to be able to add a whole audiobook to a playlist so that you could just hit 'clear queue' to return to your previous listening. However, adding single ...
Plan Premium Country UK Device Android Operating System Oxygen OS 13.1 I always thought it would be good to be able to add a whole audiobook to a playlist so that you could just hit '...
Music Fan
3309 Views
21 replies
8 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe Spotify app is visible and my library is present but it will not play on my Lenovo laptop...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The Spo...
Spotify Star
156 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePixel 8a & Android Auto (Toyota)Operating SystemAndroid 14 Recently, Spotify's Android Auto controls broke for podcasts, but only for "Your Episodes" playlist. 15s skip forward and backward were replaced with skip ahead and...
Plan Premium Country USA Device Pixel 8a & Android Auto (Toyota) Operating System Android 14 Recently, Spotify's Android Auto controls broke for podcasts, but only for "Your Episo...
Casual Listener
17087 Views
90 replies
53 likes
Device: Sony TVOS: Android TVFebruary 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issues with navigation and readability that were not there in the pr...
Device: Sony TV OS: Android TV February 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issu...
Newbie
1766 Views
1 replies
3 likes
Spotify Beta 9.0.68.129PlanPremiumCountryMaldivesDeviceGalaxy Tab S9+SM-X810Operating SystemAndroid 15Google Play System Update July 1 2025 My IssueConditionsFullscreen now–playing preview is closedThe app is reopened after being suspended (recent ap...
Spotify Beta 9.0.68.129 Plan Premium Country Maldives Device Galaxy Tab S9+ SM-X810 Operating System Android 15 Google Play System Update July 1 2025 My Issue Conditi...
Casual Listener
367 Views
2 replies
0 likes
Hi, Having read the forums, I can't believe that I cannot listen to a specific song on my playlist on my Android phone. Shuffle Play doesn't even play the song I've selected! So I can either play a random song... which then plays another random song,...
Hi, Having read the forums, I can't believe that I cannot listen to a specific song on my playlist on my Android phone. Shuffle Play doesn't even play the song I've selected! So I can e...
Newbie
7783 Views
6 replies
6 likes
PlanFreeCountryUnited Kingdom DeviceMoto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7)Operating SystemSee above My Question or IssueWhen using Spotify Connect or Google Cast to the TV. After a few songs the music will just ...
Plan Free Country United Kingdom Device Moto G5 Plus or Moto G5 (Android 8.1) and Sony Bravia KD-49XE9005 (Android 7) Operating System See above My Question or Issue ...
Music Fan
2530 Views
6 replies
0 likes
When viewing an album and you tap on the artist name (either at the top of the screen above the tracklist or at the bottom below the tracklist), it no longer sends you directly to the artist profile like it used to. Instead you're sent to a search re...
When viewing an album and you tap on the artist name (either at the top of the screen above the tracklist or at the bottom below the tracklist), it no longer sends you directly to the artist profile ...
Casual Listener
397 Views
2 replies
2 likes
The app does not update the playlist when adding music. The list can be updated by name, but the list does not update when adding more music to it at all. Reinstalling the app via built in Google Play in the Volvo car does not help at all.
The app does not update the playlist when adding music. The list can be updated by name, but the list does not update when adding more music to it at all. Reinstalling the app via built in Google P...
Newbie
12163 Views
36 replies
7 likes
DeviceOPPO A73 5GOperating SystemAndroid 12 ColorOS My phone updated overnight since ColorOS got a new update thing. I noticed the playback notification changed. It's now the default player that Android has, which is plain grey, apart from having to ...
Device OPPO A73 5G Operating System Android 12 ColorOS My phone updated overnight since ColorOS got a new update thing. I noticed the playback notification changed. It's now the default p...
Casual Listener
5426 Views
11 replies
1 likes
I cant get into the buy premium page cuz my browser says that it redirected too many times. It says the same when I login. I cant login on the app it says: To listen abroad for more than 14 days tell us where you are at spotify.comPlease help cuz spo...
I cant get into the buy premium page cuz my browser says that it redirected too many times. It says the same when I login. I cant login on the app it says: To listen abroad for more than 14 days tell...
Visitor
504 Views
2 replies
0 likes
Spotify app and Android Auto are not in sync with my albums in my library. Has been an issue for years ever since I first started using it. Attached are two photos for reference, you cam see how the Android Auto screenshot has way less albums than sh...
Spotify app and Android Auto are not in sync with my albums in my library. Has been an issue for years ever since I first started using it. Attached are two photos for reference, you cam see...
Casual Listener
1285 Views
5 replies
2 likes
When I open a concert listing on Spotify, the top part of the screen loads normally. However, as soon as I scroll down to the section with the map, the app crashes.I am using Spotify version 9.0.62.622 on a Samsung Galaxy S24+ (Android).I have alread...
When I open a concert listing on Spotify, the top part of the screen loads normally. However, as soon as I scroll down to the section with the map, the app crashes. I am using Spotify version 9.0.62...
Moderator
215 Views
1 replies
1 likes
PlanPremiumCountryFranceDeviceNothing 3a PRO + HIDIZS ST2 pro NebulaOperating SystemAndroid 15 My Question or IssueWhen I'm listening to music, as soon as my screen goes to standby my headset is shutting down. It's happening only with Spotify, I have...
Plan Premium Country France Device Nothing 3a PRO + HIDIZS ST2 pro Nebula Operating System Android 15 My Question or Issue When I'm listening to music, as soon as my screen goes to s...
Moderator
350 Views
3 replies
0 likes
PlanPremiumCountryUSDevicegalaxy note 20 ultra 5gOperating SystemAndroid 13 My Question or IssueHow to keep SD card as primary storage persistent
Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13 My Question or Issue How to keep SD card as primary storage persistent
Casual Listener
817 Views
3 replies
0 likes
My Spotify keeps pausing songs. I reinstalled, logged in newly and tried everything but nothing helps. Please fix this..
My Spotify keeps pausing songs. I reinstalled, logged in newly and tried everything but nothing helps. Please fix this..
Moderator
158 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)TabletOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 12 My Question or IssueRecently whenever I "like" a song on my tablet it triggers a pop up from the bo...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 12 My Questi...
Moderator
317 Views
3 replies
0 likes
Plan Premium Country Spain Device Samsung A42 Operating System Android My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle or sequential playback icon has disappeared.All the episodes play randomly an...
Plan Premium Country Spain Device Samsung A42 Operating System Android My Question or Issue I just realized that when a playlist only contains podcast episodes, the shuffle...
Newbie
2564 Views
17 replies
1 likes
PlanPremiumCountryChileDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI had to change my cellphone and in the new one the music I download is deleted every day and start to downloaded again. I already try a clean restart and remains...
Plan Premium Country Chile Device Samsung J2 core Operating System Android My Question or Issue I had to change my cellphone and in the new one the music I download is delete...
Newbie
46746 Views
20 replies
6 likes
Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. Is there a way to get Spotify to pause the playback in Pod...
Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. ...
Visitor
11417 Views
27 replies
11 likes
