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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6894 Views

0 replies

7 likes

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Superuser Contribution Audio pauses after a few seconds after I increased the audio quality.

I increased the audio quality, but the audio would pause every few seconds of play. I reverted the changes to normal audio quality, and even low quality, but the issue still remains.

Visitor

I increased the audio quality, but the audio would pause every few seconds of play. I reverted the changes to normal audio quality, and even low quality, but the issue still remains.

Joan

Moderator

156 Views

1 replies

0 likes

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Superuser Contribution Landscape mode

Device Samsung Galaxy 9 tab A9Operating System Android 14My Question or Issue I use my tablet wall mounted in Landscape view. The Spotify app currectly aligns itself. But the 'send to speaker' interface comes up in portrait view and does not realign.

Regular

Device Samsung Galaxy 9 tab A9 Operating System Android 14 My Question or Issue   I use my tablet wall mounted in Landscape view.  The Spotify app currectly aligns itself. &nb...

Novy

Moderator

274 Views

1 replies

0 likes

Android
bug
landscape
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Superuser Contribution On foldable devices, different resolutions can affect the display effect of the app's pages.

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below:When the large screen enters the song playback page and then folds to the small screen, the page layout becomes crowded and even...

Music Fan

On foldable devices, different resolutions can affect the display effect of the app's pages. As shown in the figure below: When the large screen enters the song playback page and then folds to the s...

JimX

Regular

1660 Views

17 replies

0 likes

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Solved!!Superuser Contribution App crashing "new episodes" feed

PlanPremium (family)CountryNorwayDeviceSamsung Galaxy S24+Operating SystemAndroid 14/ One UI 6.1 My Question or Issue:My app has an issue where it crashes when opening the "new episodes" feed. It has been going on for a couple of months (but I don´t ...

Casual Listener

Plan Premium (family) Country Norway Device Samsung Galaxy S24+ Operating System Android 14/ One UI 6.1   My Question or Issue: My app has an issue where it crashes when opening the "n...

Dessi

Moderator

1021 Views

3 replies

1 likes

Android
App
Crash
podcast
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Superuser Contribution I can't listen to my Local Files on my Android phone

Each time I try to play a song from my local files, it automatically closes the spotify app and stops playing the song. I tried uninstalling all songs and installing them back again but it didn't work. I also tried to deactivate the feature of being ...

Visitor

Each time I try to play a song from my local files, it automatically closes the spotify app and stops playing the song. I tried uninstalling all songs and installing them back again but it didn't wor...

Yordan

Moderator

479 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't join a jam

I've click the invitation link but don't know why its not working

Visitor

I've click the invitation link but don't know why its not working

ribezaz

Spotify Star

3623 Views

3 replies

1 likes

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  • 1 likes

Selecting New Podcasts closes Android App

PlanPremiumCountryUKDevicePixel 8 ProMy Question or IssueFor some time now, whenever I select the 'New Episodes' item in My Library, the app closes. Then I reopen it, and can select the item.

Casual Listener

Plan Premium Country UK Device Pixel 8 Pro My Question or Issue For some time now, whenever I select the 'New Episodes' item in My Library, the app closes. Then I reopen it, and can select the...

ribezaz

Spotify Star

329 Views

3 replies

1 likes

  • 329 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Issue with lyrics loading

PlanFree/Premium DevicePoco F5Operating SystemAndroid 14App version 9.0.18.604 Sometimes, the lyrics for a song loading forever. However, if I minimize the app and reopen it, the lyrics instantly show up. I've attached a video that demonstrates the p...

Casual Listener

Plan Free/Premium   Device Poco F5 Operating System Android 14 App version  9.0.18.604   Sometimes, the lyrics for a song loading forever. However, if I minimize the app and ...

endlessgray

Casual Listener

950 Views

4 replies

0 likes

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Superuser Contribution some tracks sound utterly terrible on spotify

Got a paid spotify account. Running the app on a samsung a52 which is as up to date as samsung wants to make it (Android 14 with the latest patches)This afternoon listening to some roxette tracks and I notice one in 4 or 5 sounds really terrible. Tho...

Visitor

Got a paid spotify account. Running the app on a samsung a52 which is as up to date as samsung wants to make it (Android 14 with the latest patches) This afternoon listening to some roxette tracks a...

OscarDC

Moderator

338 Views

1 replies

0 likes

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Superuser Contribution Storage Translation Issue - Brazilian Portuguese

PlanPremiumCountryBrazilDevicePOCO X6 5GOperating SystemAndroid 13Spotify Version9.0.18.604 My Question or IssueWhen you follow these steps: "Click on Profile Picture > Settings and Privacy > Offline Mode and Data Saving" on the storage session, it d...

Visitor

Plan Premium Country Brazil Device POCO X6 5G Operating System Android 13 Spotify Version 9.0.18.604   My Question or Issue When you follow these steps: "Click on Profile Picture &gt...

Yordan

Moderator

5020 Views

2 replies

0 likes

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Queue doesn't follow search results

The Queue listing is bugged.Context: i.e. When you are in a playlist and you are searching for an artist in that playlist, spotify lists all songs of that artist in that playlist.Normally, when you start a song within this listing, the next songs of ...

Newbie

The Queue listing is bugged. Context: i.e. When you are in a playlist and you are searching for an artist in that playlist, spotify lists all songs of that artist in that playlist. Normally, when y...

ribezaz

Spotify Star

420 Views

3 replies

1 likes

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Superuser Contribution Bug report: android back arrow not collapsing keyboard, removes search filter

PlanPremiumCountryUSADeviceGoogle Pixel 8Operating SystemAndroid 15Spotify Version9.0.18.604 My Question or IssueWhen searching within a playlist, the back arrow on the bottom of the Android screen used to collapse the keyboard, but you would still b...

Casual Listener

Plan Premium Country USA Device Google Pixel 8 Operating System Android 15 Spotify Version 9.0.18.604   My Question or Issue When searching within a playlist, the back arrow on the b...

kaesterly

Casual Listener

827 Views

7 replies

2 likes

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The New UI for the Playing Screen Needs Improvement

Device: Sony TVOS: Android TVFebruary 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issues with navigation and readability that were not there in the pr...

Casual Listener

Device: Sony TV OS: Android TV February 18, 2025   There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issu...

tanmay2705

Newbie

1560 Views

1 replies

3 likes

"Now Playing"
Interface
UI
UX
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Why I still can't get Spotify premium indevidual after buying

i just bought premium few minutes ago (now it's 10.35 PM, 2/18/2025, Vietnam) but I did get it. i have tried to log out and sign in a again many times but it's doesn't work

Visitor

i just bought premium few minutes ago (now it's 10.35 PM, 2/18/2025, Vietnam) but I did get it. i have tried to log out and sign in a again many times but it's doesn't work

Bittencourt

Spotify Star

166 Views

1 replies

0 likes

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I can't login

I can't access my account and Spotify not sending password reset sms

Visitor

I can't access my account and Spotify not sending password reset sms

TanyaS

Spotify Star

191 Views

1 replies

1 likes

  • 191 Views
  • 1 replies
  • 1 likes

Superuser Contribution Auto android scroll symbols missing inside Spotify

The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now they look almost greyed out.And if i press them they react ...

Casual Listener

The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible.  Normaly the 2 up and down scroll symbols arw bright white, now t...

Silverhaze-NL

Casual Listener

644 Views

5 replies

0 likes

Help
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Superuser Contribution No chapters in audiobooks

PlanPremiumCountryUS In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not help

Casual Listener

  Plan Premium Country US   In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not hel...

Maria

Moderator

4407 Views

29 replies

6 likes

  • 4407 Views
  • 29 replies
  • 6 likes

Superuser Contribution In-car Dash App keeps stopping

PlanPremiumCountryUKDeviceBuilt-In-Car Dash TouchscreenOperating SystemAndroid My Question or IssueOver past 3 months i start to play Spotify and is randomly pauses/Stops and then crashes, I have cleared Cache and updated but this continues to do thi...

Visitor

Plan Premium Country UK Device Built-In-Car Dash Touchscreen Operating System Android   My Question or Issue Over past 3 months i start to play Spotify and is randomly pauses/Stops and...

Yordan

Moderator

232 Views

1 replies

0 likes

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Superuser Contribution Songs skip on Android app - NOT after 10 seconds

PlanFamilyCountryAustriaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueIn the past few days songs have started skipping and jumping to the next song. I saw that there seems to be an issue with songs skipping at around 10 secon...

Newbie

Plan Family Country Austria Device Samsung Galaxy S10 Operating System Android 12   My Question or Issue In the past few days songs have started skipping and jumping to the next s...

Ivelina

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
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