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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117956 Views

27 replies

4 likes

  • 117956 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237370 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237370 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598117 Views

79 replies

3 likes

  • 598117 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490720 Views

581 replies

42 likes

Account
Free
  • 490720 Views
  • 581 replies
  • 42 likes

Received ‘app outdated’ email – do I need to update Spotify v8.9.38.494?

PlanFreeCountryUSDeviceOld PixelOperating SystemAndroid 12 My Question or IssueHi everyone,I recently received an email from Spotify stating that my app version is outdated and will soon require an update, with a note that login may no longer be supp...

Casual Listener

Plan Free Country US Device Old Pixel Operating System Android 12   My Question or Issue Hi everyone, I recently received an email from Spotify stating that my app version is outdated...

hannyt

Casual Listener

1641 Views

4 replies

0 likes

Discussion
Question
  • 1641 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sapchat Sharing missing link

PlanPremiumCountryUSADevicePixel 9 proOperating SystemAndroid 16 My Question or IssueRecently sharing to Snapchat with an animated background causes the link to be lost. If you try and share a track to Snapchat, the animated background is displayed a...

Regular

Plan Premium Country USA Device Pixel 9 pro Operating System Android 16   My Question or Issue Recently sharing to Snapchat with an animated background causes the link to be lost. If y...

OscarDC

Moderator

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify kids availability in Belgium?

Dear,I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least.Is there an ETA as to when it will be available? Kind regards,Joey

Casual Listener

Dear, I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least. Is there an ETA as to when it will ...

Alimater

Newbie

4947 Views

12 replies

5 likes

  • 4947 Views
  • 12 replies
  • 5 likes

Interference when locked phone

PlanPremiumCountryUruguayDeviceXiaomi redmi 14Operating SystemAndroid 16. HyperOS 3.0.5.0 My Question or IssueMy phone updated to HyperOS 3050, and now when I lock it, I experience interference and the audio seems to cut out. If the screen is on, the...

Casual Listener

  Plan Premium Country Uruguay Device Xiaomi redmi 14 Operating System Android 16. HyperOS 3.0.5.0   My Question or Issue My phone updated to HyperOS 3050, and now when I lock it...

Bruneitor

Casual Listener

533 Views

3 replies

0 likes

  • 533 Views
  • 3 replies
  • 0 likes

Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

OscarDC

Moderator

2898 Views

6 replies

1 likes

  • 2898 Views
  • 6 replies
  • 1 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

fersnow10

Casual Listener

9435 Views

40 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 9435 Views
  • 40 replies
  • 5 likes

Superuser Contribution Listening offline

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy A42 5G)Operating System(Android) My Question or IssueThe app says that I can't activate the mobile download on my mobile because this in not possible device, how do I fix this?

Visitor

Plan Premium Country The Netherlands Device (Samsung Galaxy A42 5G) Operating System (Android)   My Question or Issue The app says that I can't activate the mobile download on my mobil...

AlejaR

Moderator

478 Views

1 replies

0 likes

Other
Premium
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy S9 Spotify Triple-Click Issue with Wired Headphones

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10 Spotify version 9.0.46.496 My Question or Issue I’m having an issue with my Galaxy S9 and Bose [QuietComfort 20 Acoustic...

Gig Goer

Galaxy S9 Spotify Triple-Click Issue with Bose Wired Headphones Plan Premium Device Samsung Galaxy S9 Operating System Android 10  Spotify version 9.0.46.496   My Qu...

cian2199

Gig Goer

1384 Views

8 replies

0 likes

  • 1384 Views
  • 8 replies
  • 0 likes

Superuser Contribution New Phone - Spofity is skipping, starting itself and unpausing constantly

PlanPremium DuoCountryUK DeviceSamsung Galaxy S24 My Question or IssueNew Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerous times, restarted the device, cleared all caches etc. uninstalled on old devic...

Visitor

Plan Premium Duo Country UK   Device Samsung Galaxy S24   My Question or Issue New Phone - Spotify is skipping, starting itself and unpausing constantly. i have uninstalled numerou...

AlejaR

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot select popular songs from Artist's page

PlanFree/PremiumCountryCanadaDeviceGalaxy S23, but also applies to all Android devices I've tested.Operating SystemAndroid 16, but also applies to all Android versions I've tested. My Question or Issue After closing the app, you're unable to select a...

Regular

Plan Free/Premium Country Canada Device Galaxy S23, but also applies to all Android devices I've tested. Operating System Android 16, but also applies to all Android versions I've tested....

John061

Regular

1916 Views

10 replies

1 likes

  • 1916 Views
  • 10 replies
  • 1 likes

Superuser Contribution Start podcasts from the beginning

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a huge playlist consisting of nearly 100hours of pod...

Regular

I was wondering if anyone knows if there is an option to make it so that when I play a playlist containing podcasts, the podcasts automatically play from the beginning? at the current moment I have a...

Kayvb

Newbie

4894 Views

5 replies

0 likes

  • 4894 Views
  • 5 replies
  • 0 likes

Solved!! Endless searching for devices on the local network

Could you tell me how to stop this notification from appearing every time I open the app?  

Music Fan

Could you tell me how to stop this notification from appearing every time I open the app?   

Dmitry_S

Music Fan

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out if the screen sleeps while using hearing aids (no battery opt.)

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16 My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric li hearing aids, the sound cuts out if the screen goes to black. This is a new pro...

Casual Listener

Plan Free/Premium Country USA Device Pixel 9 Operating System Android 16   My Question or Issue When I am playing anything on Spotify through my Truhearing premium 7 ric...

AlejaR

Moderator

418 Views

4 replies

0 likes

  • 418 Views
  • 4 replies
  • 0 likes

Superuser Contribution I switched to a free plan and lost all liked songs

PlanFree/PremiumCountry DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I couldn't afford to keep premium which I have had for years. I switched to free, and watched as all my liked songs got removed.

Casual Listener

Plan Free/Premium Country   Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I couldn't afford to keep premium which I h...

Yordan

Moderator

1062 Views

3 replies

0 likes

  • 1062 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accessibility Regression in Android App – Metadata Layout Breaks at Larger System Font Sizes

Hi Spotify Team,I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists.Issue summary:When Android system font size is increased (for accessibility), metadata i...

Newbie

Hi Spotify Team, I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists. Issue summary: When Android syst...

Paula_Vi

Moderator

482 Views

2 replies

0 likes

  • 482 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback pausing/stuttering in car only

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 12 My Question or IssueFor the past couple months I've been experiencing sporadic "stuttering" or ~1 second pauses in playback, but only when playing in my car (via bluetooth). I'v...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 12   My Question or Issue For the past couple months I've been experiencing sporadic "stuttering" or ~1 sec...

Dessi

Moderator

7421 Views

8 replies

2 likes

  • 7421 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Android auto albums not loading

PlanFree/PremiumCountry U.k DeviceOnePlus 15Operating SystemAndroid 16 My Question or IssueHi all , lately when I go to the library and albums section in Spotify via android auto and I press albums , the albums load but when I click an album i just d...

Gig Goer

Plan Free/Premium Country  U.k   Device OnePlus 15 Operating System Android 16   My Question or Issue Hi all , lately when I go to the library and albums section in Spotify ...

Mcasazza2013

Regular

6821 Views

37 replies

1 likes

  • 6821 Views
  • 37 replies
  • 1 likes

Superuser Contribution Queue keeps changing after a few hours

PlanFree/PremiumCountryRwanda DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueHere's how to reproduce the bug1. I start playing track starting by the letter E (or any letter). In this example, it's the track "Elohim". As you can see...

Music Fan

Plan Free/Premium Country Rwanda   Device Galaxy Note 9 Operating System Android 10   My Question or Issue Here's how to reproduce the bug 1. I start playing track starting by t...

jvisme

Visitor

3719 Views

5 replies

0 likes

  • 3719 Views
  • 5 replies
  • 0 likes

Not possible to download Spotify Kids app

PlanFamily PremiumCountrySlovakiaDeviceSamsung A54Operating SystemNewest Android My Question or IssueI paid for the Family subscription to create a Kids account for my son.Spotify webpage says that I should download the Spotify Kids app and add the a...

Casual Listener

Plan Family Premium Country Slovakia Device Samsung A54 Operating System Newest Android   My Question or Issue I paid for the Family subscription to create a Kids account for my son. ...

dinomight

Spotify Star

888 Views

3 replies

0 likes

  • 888 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Google home stops playing when you open the app on phone

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tries to connect to the device but always fails, just...

Gig Goer

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tr...

HaltVibez

Newbie

2341 Views

5 replies

0 likes

Android
Google Home
Playback stops
  • 2341 Views
  • 5 replies
  • 0 likes