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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839249 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839249 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13596 Views
  • 1 replies
  • 0 likes
  • 13596 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to scroll through the genres in my liked playlist.

I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.

  • Visitor
  • I have a galaxy S20 FE and I am currently unable to select genres in my liked playlist, as well as being unable to find certain artists or their music on the liked playlist too.
  • Kiril
  • Moderator
  • 43 Views
  • 1 replies
  • 0 likes
  • 43 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly - I don't like "Artist" gone?

THIS IS ABOUT ANDROID DON'T MOVE IT TO THE iOS FORUM AND A THREAD ABOUT SOMETHING ELSE!!!! PlanPremiumCountrySwedenDeviceSamsung A3Operating SystemAndroid 8 My Question or IssueJust updated the app to discover that the option do dislike an artist in ...

  • Roadie
  • THIS IS ABOUT ANDROID DON'T MOVE IT TO THE iOS FORUM AND A THREAD ABOUT SOMETHING ELSE!!!!   Plan Premium Country Sweden Device Samsung A3 Operating System Android 8   My Questio...
  • couchcorpse
  • Casual Listener
  • 2407 Views
  • 9 replies
  • 4 likes
  • 2407 Views
  • 9 replies
  • 4 likes

Solved!! Settings Unavailable

2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just got a Note 9 and when I go to the app settings to adjust the quality of downloads and similar settings show they are unavailable. I have uninstalled and reinstal...

  • Casual Listener
  • 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I just got a Note 9 and when I go to the app settings to adjust the quality of downloads an...
  • CK0y0TE
  • Casual Listener
  • 19625 Views
  • 3 replies
  • 0 likes
  • Note 9
  • 19625 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs not showing up in playlist

I'm having the exact same problem as the people in this thread: https://community.spotify.com/t5/Ongoing-Issues/Free-users-on-iOS-unable-to-tap-quot-and-more-quot-to-open-list/idi-p/5343111 But according to the thread they already fixed it, i have th...

  • Casual Listener
  • I'm having the exact same problem as the people in this thread:  https://community.spotify.com/t5/Ongoing-Issues/Free-users-on-iOS-unable-to-tap-quot-and-more-quot-to-open-list/idi-p/5343111 &...
  • Dian
  • Moderator
  • 315 Views
  • 7 replies
  • 0 likes
  • 315 Views
  • 7 replies
  • 0 likes

Superuser Contribution volume keeps automatically turning up to maximum

My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player on my phone and it doesn't happen on that.It stopp...

  • Casual Listener
  • My android app keeps turning up to full volume by itself every few minutes. Tried reinstalling, have disabled equaliser and tried different headphones but still happening. Also tried the music player...
  • Dian
  • Moderator
  • 10097 Views
  • 7 replies
  • 4 likes
  • volume issues
  • 10097 Views
  • 7 replies
  • 4 likes

Superuser Contribution No sound in podcasts

PlanFreeCountryUSA DevicePalmOperating SystemAndroid 8.1 My Question or IssueFor the past week, when I play a podcast on my phone, the podcast plays with no sound. Music and ads play sound with no issue. Twice the issue seems to have resolved itself ...

  • Casual Listener
  • Plan Free Country USA   Device Palm Operating System Android 8.1   My Question or Issue For the past week, when I play a podcast on my phone, the podcast plays with no sound. Mus...
  • Jeremy
  • Moderator
  • 1846 Views
  • 10 replies
  • 3 likes
  • 1846 Views
  • 10 replies
  • 3 likes

Superuser Contribution genre filter stopped working

PlanFreeCountry Device(Samsung Galaxy Note 9)Operating System(Android Oreo 8.1) My Question or Issueit's been like a month since the genre filter stopped workinggenres on top of the liked songs show up and i can scroll thru them just fine but when i ...

  • Casual Listener
  • Plan Free Country   Device (Samsung Galaxy Note 9) Operating System (Android Oreo 8.1)   My Question or Issue it's been like a month since the genre filter stopped working g...
  • qu5ive8wceog8qlxxnm9
  • Visitor
  • 1722 Views
  • 13 replies
  • 0 likes
  • 1722 Views
  • 13 replies
  • 0 likes

Superuser Contribution Sound Quality using Spotify on Samsung Galaxy Watch 4

PlanFreeCountryAustralia DeviceSamsung Galaxy Watch 4Operating SystemWearOS My Question or IssueI have an LTE Samsung Galaxy Watch 4 with Jabra 65T bluetooth earbuds. When I try and use it exercising and play music through the watch instead of the ph...

  • Regular
  • Plan Free Country Australia   Device Samsung Galaxy Watch 4 Operating System WearOS   My Question or Issue I have an LTE Samsung Galaxy Watch 4 with Jabra 65T bluetooth earbuds. ...
  • MonkeyMagik
  • Regular
  • 6434 Views
  • 7 replies
  • 1 likes
  • 6434 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify won't play certain podcasts

PlanPremiumCountryUSADeviceGoogle Pixel 4Operating SystemAndroid 11 My Question or IssueHi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast episodes from two specific podcasts I listen to ("Stuff You Should Know" and ...

  • Regular
  • Plan Premium Country USA Device Google Pixel 4 Operating System Android 11   My Question or Issue Hi there, just this past Monday (March 15, 2021) Spotify suddenly won't play podcast e...
  • arnoutvanee
  • Newbie
  • 15304 Views
  • 38 replies
  • 2 likes
  • 15304 Views
  • 38 replies
  • 2 likes

Superuser Contribution Problem With Mobile Queue When Playing A Playlist Folder

Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12. Plan: PremiumSpotify Version: 8.7.38.667Phone: Pixel 2 XLOS: Android 11 I’d...

  • Casual Listener
  • Although below are my current specs, this issue with the mobile queue has been persistent on my other android phones, such as my Pixel 4 with the latest update of Android 12.   Plan: Premium ...
  • OscarDC
  • Moderator
  • 214 Views
  • 7 replies
  • 0 likes
  • 214 Views
  • 7 replies
  • 0 likes

Superuser Contribution Notification doesn't dissappear

After closing the app, the floating notification doesn't dissappear from lock screen

  • Regular
  • After closing the app, the floating notification doesn't dissappear from lock screen
  • Kiril
  • Moderator
  • 142 Views
  • 6 replies
  • 0 likes
  • 142 Views
  • 6 replies
  • 0 likes

Superuser Contribution Text is not properly displayed under PLAYING FROM SEARCH section

PlanPremiumCountryRomaniaDeviceSamsung Galaxy A52s 5GOperating SystemAndroid 12 with One UI 4.1 and Spotify Version is 8.7.36.923 My Question or IssueThere is a bug in the Android App. The text that was used to search for a specific song is not prope...

InkedScreenshot_20220611-201541_Spotify_LI.jpg Screenshot_20220611-201608_Spotify.jpg InkedScreenshot_20220611-201608_Spotify_LI.jpg InkedScreenshot_20220611-195014_Spotify_LI.jpg
  • Newbie
  • Plan Premium Country Romania Device Samsung Galaxy A52s 5G Operating System Android 12 with One UI 4.1 and Spotify Version is 8.7.36.923   My Question or Issue There is a bug in the An...
  • caxinte
  • Newbie
  • 228 Views
  • 2 replies
  • 2 likes
  • bug android
  • 228 Views
  • 2 replies
  • 2 likes

Superuser Contribution Plays automatically on opening but I can't turn off or pause,play sign stuc

I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it and the app just pauses for a moment. I can't turn off th...

  • Visitor
  • I open the app and it goes to what I was playing previously, it starts automatically but it does not register in the play button. It still says play but it should be a Pause logo. I can hit it an...
  • Dian
  • Moderator
  • 44 Views
  • 1 replies
  • 0 likes
  • 44 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automix doesn't work on bluetooth

I use the automix feature. When I play the music through my phone's speaker or through a wired connection automix works great. However it does not do the automix on bluetooth, the songs just play with the normal gap. Is this a known bug?

  • Visitor
  • I use the automix feature. When I play the music through my phone's speaker or through a wired connection automix works great. However it does not do the automix on bluetooth, the songs just play wit...
  • Jeremy
  • Moderator
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback is no longer pausing when removing headphones

Plan: PremiumCountry: AUDevice: Samsung Galaxy S10Operating System: Android 12 My Question or Issue:Playback is no longer pausing on removal of headphones from the jack. This is occurring on both the full Spotify app and Spotify lite app. I have othe...

  • Regular
  • Plan: Premium Country: AU Device: Samsung Galaxy S10 Operating System: Android 12   My Question or Issue: Playback is no longer pausing on removal of headphones from the jack. This is...
  • Jeremy
  • Moderator
  • 68 Views
  • 1 replies
  • 1 likes
  • 68 Views
  • 1 replies
  • 1 likes

does leaving a collaborative playlist remove songs i added?

i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the song is still there?

  • Newbie
  • i added a song to one by accident, only collaborative so i could see it. tried to remove it but only "hide in list" and such popped up. i panicked and left the playlist, im wanting to know if the son...
  • Taylith
  • Rising Star 3
  • 92 Views
  • 1 replies
  • 1 likes
  • 92 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution can't find downloaded songs

Device Samsung j3 My Question or IIssueI am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried. The green arrow indicates the download of the playlists seem to have worked, but I don...

  • Casual Listener
  • Device  Samsung j3   My Question or IIssue I am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried.  The green a...
  • Dian
  • Moderator
  • 8382 Views
  • 12 replies
  • 0 likes
  • 8382 Views
  • 12 replies
  • 0 likes

Superuser Contribution Playlist läuft nicht weiter, bricht ab

Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ich zurück auf die komplette Playlist und muss neu ...

  • Visitor
  • Meine erstellten Playlists laufen oft nur 3 bis 4 Songs und brechen dann ab, trotz WLAN und herunter geladener Playlist. Auf dem Handy sieht es dann so aus, als wäre die Playlist zu Ende - also gehe ...
  • Kiril
  • Moderator
  • 36 Views
  • 1 replies
  • 0 likes
  • 36 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is blocking UDP 1900. Other apps can no longer find my DLNA server!

Currently using Spotify build 2.7.0.883 on HTC One M7 on Android 5.0.2 (stock). I have a NAS running a DLNA server. I use BubbleUPnP and LocalCast apps to watch and to send content to my tv. Recently these apps no longer finds my DLNA server, and Bub...

  • Music Fan
  • Currently using Spotify build 2.7.0.883 on HTC One M7 on Android 5.0.2 (stock).   I have a NAS running a DLNA server. I use BubbleUPnP and LocalCast apps to watch and to send content to my tv....
  • robano_
  • Visitor
  • 2976 Views
  • 14 replies
  • 0 likes
  • 2976 Views
  • 14 replies
  • 0 likes

Superuser Contribution After playing first song in Liked list, the next song is from the 'Play Queue'

PlanPremiumCountryShifted to Pakistan from the US DeviceOne plus 7 proOperating SystemAndroid My Question or Issue I go to my liked songs and press the play button. After the first song is finished, the next song is from the 'Play Queue' and complete...

  • Visitor
  • Plan Premium Country Shifted to Pakistan from the US   Device One plus 7 pro Operating System Android    My Question or Issue   I go to my liked songs and press the pl...
  • Jeremy
  • Moderator
  • 45 Views
  • 1 replies
  • 0 likes
  • 45 Views
  • 1 replies
  • 0 likes

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