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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

121466 Views

27 replies

4 likes

  • 121466 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

244641 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 244641 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

606132 Views

79 replies

3 likes

  • 606132 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

503008 Views

581 replies

42 likes

Account
Free
  • 503008 Views
  • 581 replies
  • 42 likes

Superuser Contribution Both the Recents and Music>Following features are presently buggy and/or non-functional

I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices. 2 major features that incorporate databases in your systems are experiencing pretty significant issues: 1) The music>following menu tha...

Gig Goer

I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices.  2 major features that incorporate databases in your systems are experiencing p...

OscarDC

Moderator

495 Views

4 replies

0 likes

bugs
Following
Music
Recents
What's new
  • 495 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify not accepting voice commands from assistant

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid 10 My Question or IssueHello, I have noticed an issue with Spotify not accepting voice commands anymore. I first noticed this as I was driving yesterday (5/30/22) and attempted to is...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android 10   My Question or Issue Hello, I have noticed an issue with Spotify not accepting voice commands anymo...

BaKeCo

Casual Listener

10981 Views

25 replies

2 likes

  • 10981 Views
  • 25 replies
  • 2 likes

Solved!!Superuser Contribution Microphone/speech search missing on android auto

PlanFreeCountryUSA DeviceGoogle Pixel 6AOperating SystemAndroid 14 My Question or IssueI recently had to factory reset my phone and now when I go to search on android auto it only brings up the keyboard and does not have the little microphone to star...

Casual Listener

Plan Free Country USA   Device Google Pixel 6A Operating System Android 14   My Question or Issue I recently had to factory reset my phone and now when I go to search on android ...

BaKeCo

Casual Listener

2809 Views

5 replies

0 likes

  • 2809 Views
  • 5 replies
  • 0 likes

Superuser Contribution Payback randomly stopping while playing. Happens only on my phone app

Whenever I use my phone app (which is up to date) the playback randomly stops. Not even paused. And I have to either start the from the beginning or change to the next song. This only happens on my phone

Visitor

Whenever I use my phone app (which is up to date) the playback randomly stops. Not even paused. And I have to either start the from the beginning or change to the next song. This only happens on my p...

miniwiner

Visitor

20682 Views

23 replies

2 likes

  • 20682 Views
  • 23 replies
  • 2 likes

The "Now playing" screen closes when skipping song

Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip to the next song. The whole now playing screen clos...

Regular

Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip ...

Kyky451

Newbie

864 Views

2 replies

0 likes

  • 864 Views
  • 2 replies
  • 0 likes

Superuser Contribution Large empty/blank space between search bar and results in Search tab (Android 16/Pixel 10)

Plan: PremiumCountry: PolandDevice: Google Pixel 10Operating System: Android 16My Question or IssueHi Spotify Team and Community,I'm having a UI/layout bug in the Spotify app on Android.In the main Search tab (magnifying glass icon at the bottom), th...

Casual Listener

Plan: Premium Country: Poland Device: Google Pixel 10 Operating System: Android 16 My Question or Issue Hi Spotify Team and Community, I'm having a UI/layout bug in the Spotify app on Android...

harrydevereux

Casual Listener

1575 Views

6 replies

1 likes

Android
Android 16
blank gap
bug
empty space
Pixel 10
Search
UI Issue
  • 1575 Views
  • 6 replies
  • 1 likes

Superuser Contribution logging in recaptcha issue on older android device

PlanPremiumCountryCzechiaDeviceFiio m9Operating SystemAndroid on kernel 3.18.14 My Question or Issuehi, managed to update spotify to version 9.1.24.1739When I open it up and put in my mail and password to login, external browser window opens (firefox...

Casual Listener

Plan Premium Country Czechia Device Fiio m9 Operating System Android on kernel 3.18.14   My Question or Issue hi, managed to update spotify to version 9.1.24.1739 When I open it up an...

Joan

Moderator

1034 Views

3 replies

0 likes

  • 1034 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Mis canciones favoritas han desaparecido

Tengo el mismo problema solamente que aquí ha mutado en que en mi tablet de Apple de hace 5 años si me aparecen y en mi móvil no, tengo un redmi, tengo la teoría que es porque borre todo mi caché de la app y volví a contratar el premium porque en PC ...

Newbie

Tengo el mismo problema solamente que aquí ha mutado en que en mi tablet de Apple de hace 5 años si me aparecen y en mi móvil no, tengo un redmi, tengo la teoría que es porque borre todo mi caché de ...

OscarDC

Moderator

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search and Your Library tabs: "Something went wrong" error.

PlanPremiumCountryJapanDeviceNothing phone (3a) liteOperating SystemAndroid 16 My Question or Issue​This issue is similar to the thread "Downtime [Feb 14th 2026]: Android users getting an error when accessing playlists." I’m seeing a "something went ...

Music Fan

  Plan Premium Country Japan Device Nothing phone (3a) lite Operating System Android 16    My Question or Issue ​This issue is similar to the thread "Downtime [Feb 14th 2026...

Shoy

Music Fan

3443 Views

20 replies

0 likes

  • 3443 Views
  • 20 replies
  • 0 likes

Superuser Contribution Repeated interrupts to playback

A few weeks ago I switched off background usage for the Spotify app because it was draining my battery (Pixel 9) rapidly, even when not using the app.Since then I get repeated interrupts to playback, as if there is a delay in loading or buffering the...

Roadie

A few weeks ago I switched off background usage for the Spotify app because it was draining my battery (Pixel 9) rapidly, even when not using the app. Since then I get repeated interrupts to playbac...

OscarDC

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não estou conseguindo ouvir minhas músicas offline mesmo já baixadas

Já tentei todos os métodos possíveis ditos no site do próprio Spotify para solucionar meu problema mas ainda não consegui

Visitor

Já tentei todos os métodos possíveis ditos no site do próprio Spotify para solucionar meu problema mas ainda não consegui

Tukarj

Visitor

47195 Views

9 replies

2 likes

  • 47195 Views
  • 9 replies
  • 2 likes

Superuser Contribution spotify on phone has been refusing to download desktop local files and all subsequent new files

PlanPremiumCountryBelgiumDeviceandroid oppo find x5 proOperating Systemandroid 15 My Question or Issuespotify on phone has been refusing to download desktop local files and all subsequent new files local files in this playlist from my desktop startin...

Music Fan

Plan Premium Country Belgium Device android oppo find x5 pro Operating System android 15   My Question or Issue spotify on phone has been refusing to download desktop local files and a...

Dessi

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download Spotify app on new Android phone

PlanPremiumCountryItaly DeviceMoto g32 Operating SystemAndroid 12 (I think) My Question or IssueI recently bought a new phone (moto g32, which apparently runs on Android 12), but in the google play store, the Spotify app displays "Your device isn't c...

Casual Listener

Plan Premium Country Italy  Device Moto g32  Operating System Android 12 (I think)    My Question or Issue I recently bought a new phone (moto g32, which apparently runs...

alasons

Casual Listener

11986 Views

11 replies

0 likes

Other
  • 11986 Views
  • 11 replies
  • 0 likes

Superuser Contribution Video Podcasts will not play in car when connected on bluetooth

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueI've noticed when connected to my car via bluetooth (no android auto), the video part of any podcast will not load. The audio will work, but it seems the vid...

Regular

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue I've noticed when connected to my car via bluetooth (no android auto), the video ...

Letmedecide

Casual Listener

59830 Views

68 replies

18 likes

Android
bluetooth
podcast
Video Podcast
  • 59830 Views
  • 68 replies
  • 18 likes

Song Crossover

In all the playlists I play from my Samsung S24 Ultra phone, each song has 1 to 2 seconds cut out at the end and a hard crossfade happens into the next song. I don't have crossfade on, I don't have automix on, I have volume normalisation on at normal...

Regular

In all the playlists I play from my Samsung S24 Ultra phone, each song has 1 to 2 seconds cut out at the end and a hard crossfade happens into the next song. I don't have crossfade on, I don't have a...

jssmth5

Regular

767 Views

8 replies

0 likes

  • 767 Views
  • 8 replies
  • 0 likes

Solved!! is it possible to change default setting to loop one song?

Hi! first, I love spotify, on the computer it's great, and i feel like the app is solid, too. I like to listen through cd's, playlists, discover new stuff mainly over the weekend. However, when i'm at work, this might sound silly, but i kinda have go...

Casual Listener

Hi!   first, I love spotify, on the computer it's great, and i feel like the app is solid, too.   🙂   I like to listen through cd's, playlists, discover new stuff mainly over the ...

tofubiker

Newbie

5319 Views

4 replies

0 likes

  • 5319 Views
  • 4 replies
  • 0 likes

Superuser Contribution Shuffled Queue is Rewinding Between Sessions

I have a playlist with 2,500 songs that I like to leave shuffled and listen to across multiple sessions, however, lately it's been losing my spot in the queue and starting each session 10~20 songs prior to where I stopped. At first I thought it was a...

Casual Listener

I have a playlist with 2,500 songs that I like to leave shuffled and listen to across multiple sessions, however, lately it's been losing my spot in the queue and starting each session 10~20 songs pr...

AlejaR

Moderator

523 Views

1 replies

0 likes

multiple sessions
queue
shuffle
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is broken, songs are removed after being played

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue, it does not show earlier songs so you can't jump b...

Casual Listener

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue,...

Gabriella1000

Visitor

1985 Views

4 replies

1 likes

  • 1985 Views
  • 4 replies
  • 1 likes

Superuser Contribution App crashing "new episodes" feed

PlanPremium (family)CountryNorwayDeviceSamsung Galaxy S24+Operating SystemAndroid 14/ One UI 6.1 My Question or Issue:My app has an issue where it crashes when opening the "new episodes" feed. It has been going on for a couple of months (but I don´t ...

Casual Listener

Plan Premium (family) Country Norway Device Samsung Galaxy S24+ Operating System Android 14/ One UI 6.1   My Question or Issue: My app has an issue where it crashes when opening the "n...

alasons

Casual Listener

2490 Views

14 replies

1 likes

Android
App
Crash
podcast
  • 2490 Views
  • 14 replies
  • 1 likes

Superuser Contribution Re: Playlists wont load - stuck on loading

I know I'm 10 years late to the party but I'm experiencing the same issue lol, my personally made playlist is stuck on the loading screen and it won't let me access it whatsoever. The thing is, on my iPhone, it works completely fine. I'm on a Samsung...

Visitor

I know I'm 10 years late to the party but I'm experiencing the same issue lol, my personally made playlist is stuck on the loading screen and it won't let me access it whatsoever. The thing is, on my...

OscarDC

Moderator

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes