Announcements

Help Wizard

Step 1

NEXT STEP

Home screen isn't working

Home screen isn't working

Plan

Premium

Country

Israel

Device

Galaxy S24 FE

Operating System

Android 16

 

My Question or Issue
For the past few days, my home screen has stopped working, and it displays an error. I attempted to log in with a different account and determined that the issue lies with my main account. I would appreciate it if you could refresh my account from your end.

Reply
2 Replies

Hey @amitshalom1998, welcome to the Spotify Community! 🎵

 

Could you try a clean install of the Spotify app? This tends to fix most such issues easily. You can refer to this guide for more info. 

 

And thanks for checking if it works on another account or not. That helps us isolate the issue. It could be stale cache in the mobile app which is usually resolved by a clean install.

 

Let me know how it goes. 🙂

AmaySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

It started working again, even before you responded. Thanks anyway!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random