Help Wizard

Step 1

NEXT STEP

Topics with Label: restart

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 24869 Views
  • 58 replies
  • 22 likes
  • 24869 Views
  • 58 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868841 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868841 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24418 Views
  • 4 replies
  • 0 likes
  • 24418 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloaded offline-songs removed/deleted on its own.

Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone restarts (on its own when battery is depleted, or w...

  • Newbie
  • ...hone restarts (on its own when battery is depleted, or when I restart on my own).    I've tried the following remedies after reading around and searching other sites:  1. Reinstalled app....
  • Ivan
  • Spotify Legend
  • 6008 Views
  • 4 replies
  • 0 likes
  • automatically
    automatically removed offline songs
    Offline Content
    Offline Desyncing
    Offline download
    Offline songs
    restart
  • 6008 Views
  • 4 replies
  • 0 likes

App continuously crashing

Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop. I already restarted my phone, erase cache for the app, erase data for the app, then reinstall the app a c...

  • Newbie
  • Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop.   I already restarted my phone, erase cache f...
  • 492 Views
  • 0 replies
  • 0 likes
  • Android 9
    Crash
    reboot
    restart
  • 492 Views
  • 0 replies
  • 0 likes

April 9th update is crashing and rebooting my Google Pixel 3

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3XLOperating SystemAndroid 9 Pie My Question or IssueI have used and loved Spotify for years and years. And when I say "use", I mean I REALLY use Spotify. It is playing on my phone about 9 hours a day...

  • Casual Listener
  • ...nteresting happened today, I didn't use Spotify all day but my phone still ended up crashing and restarting once in the afternoon. It happens way way more often when I am using Spotify, but right now it s...
  • RyanGPalmer
  • Casual Listener
  • 1191 Views
  • 2 replies
  • 1 likes
  • Android
    broken
    Crash
    google
    pixel
    reboot
    restart
    Update
  • 1191 Views
  • 2 replies
  • 1 likes

Samsung Note 9, Storage Change After Reboot

PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 When my device reboots it switches from my premium 128GB Sandisk SD Card back to the default internal storage. I've seen many people with this issue and not one comment...

  • Visitor
  • Plan Premium Country  Canada Device Samsung Galaxy Note 9 Operating System Android 8.1.0   When my device reboots it switches from my premium 128GB Sandisk SD Card back to the defa...
  • 396 Views
  • 0 replies
  • 3 likes
  • Android
    internal
    restart
    sd card
    storage
  • 396 Views
  • 0 replies
  • 3 likes

Android Auto - Spotify doesn't seem to be working at the moment

This problem is very annoying.The issue happens after swiping the spotify window (open apps screen) away on a samsung device (I have a galaxy S8+), then attemping to play Spotify on Android Auto.The issue has nothing to do with the car itself and can...

  • Regular
  • ...The issue has nothing to do with the car itself and can be reproduced by opening android auto on the phone. (without being connected to the car) The only resolution I found is to either restart the p...
  • 1523 Views
  • 0 replies
  • 3 likes
  • android auto
    Close App
    Force Stop
    restart
    Samsung
    Spotify doesn't seem to be working at the moment
  • 1523 Views
  • 0 replies
  • 3 likes

Airis TM420 - Spotify hangs in suspended mode

Hi,I've been experiencing problems with Spotify for the last weeks (maybe 3 or 4 weeks).I have been using it with no problems during the last year. When the device enters into suspended mode (with the lock screen), Spotify stops playing and the unloc...

  • Casual Listener
  • ...ith the lock screen), Spotify stops playing and the unlock numeric keypad starts blinking. When unlocking the device, I can see Spotify is restarting. It's very annoying, because now I must d...
  • juas1
  • Casual Listener
  • 736 Views
  • 1 replies
  • 0 likes
  • blink
    hangs
    lock screen
    restart
  • 736 Views
  • 1 replies
  • 0 likes