Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
easy_iice
Casual Listener
199711 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
My Question:I am unable to download music so that it plays offline and this has been an issue for years, but only just now really dug into trying to fix it... Where is this functionality supposed to exist? I have gone through all the settings below w...
Casual Listener
...o exist? I have gone through all the settings below with my watch connected to wifi, watch connected to my phone through bluetooth, watch spotify in "offline" mode, phone completely disconnected in a...
Onlyashu19
Visitor
4617 Views
8 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy Watch4 (Classic)Operating SystemWearOS 3 My Question or IssueNone of my playlists that are located within folders are showing up at all on my watch under My Library. I only see the few playlists that are l...
Music Fan
Plan Premium Country Canada Device Samsung Galaxy Watch4 (Classic) Operating System WearOS 3 My Question or Issue None of my playlists that are located within folders are s...
waxlyrical
Casual Listener
2802 Views
6 replies
8 likes
Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s Is this on the next update of the app? The only options I see are attached.
Music Fan
Using the Samsung Galaxy Watch 4, I can't see a standalone setting. Listening to Spotify on my phone or laptop is using too much battery on the watch.s Is this on the next update o...
Baloo3
Casual Listener
6285 Views
14 replies
1 likes
PlanPremiumCountry CyprusDeviceSamsung Galaxy WatchOperating SystemTizen 4.0.0.1 My Question or Issue Hello,The problem I have is that I downloaded a playlist on my smartwatch so I can listen to it offline while I am at the gym. On the app it shows t...
Casual Listener
Plan Premium Country Cyprus Device Samsung Galaxy Watch Operating System Tizen 4.0.0.1 My Question or Issue Hello, The problem I have is that I downloaded a playlist o...
Fondoom
Visitor
27440 Views
10 replies
16 likes
PlanPremiumCountryUKDevice(Nokia Operating System(Android 9, Pie) My Question or IssueHi everyone, I'm running the Spotify app with the same account on both my Android phone and Windows 10 PC, I also have a Fossil Hybrid watch. I like listening to mu...
Visitor
...ndroid phone and Windows 10 PC, I also have a Fossil Hybrid watch. I like listening to music through an independent Google Home Speaker and controlling it through my watch to skip and use volume controls....
516 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceGalaxy WatchOperating SystemLatest My Question or IssueI've managed to log in and download a playlist to my watch. (Which wasn't at all a straight forward task, this also needs attention).But when I'm away from my pho...
Newbie
Plan Premium Country Australia Device Galaxy Watch Operating System Latest My Question or Issue I've managed to log in and download a playlist to my watch. (Which wasn't at all a s...
1472 Views
0 replies
1 likes
Hi everyone, We have developed Android Wear app, which supports playing/starting Spotify playlists. We would love to have everyone's opinion on what other features to add (related to Spotify Playlists only) ?Right now, app supports following- listing...
Newbie
Hi everyone, We have developed Android Wear app, which supports playing/starting Spotify playlists. We would love to have everyone's opinion on what other features to ...
Marco
Community Legend
960 Views
1 replies
0 likes