Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Since about two days ago, the app interface for Fire TV has changed. Now it looks like that of my iOS app, whereas previously the screen contained more thumbnails and more information. Is this change permanent? I actually prefer the previous interfac...
Regular
Since about two days ago, the app interface for Fire TV has changed. Now it looks like that of my iOS app, whereas previously the screen contained more thumbnails and more information. &...
Katerina
Spotify Legend
578 Views
1 replies
0 likes
Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the remote of the Amazon Fire TV. In this cas the time d...
Newbie
...ou see the FireTV is a second later, i.e. Smartphone 0:30, FireTV 0:31. Steps to reproduce the issue: Start a song playing on Spotify Connect for Amazon Fire TV by playing a song via i.e. a...
702 Views
0 replies
0 likes
