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Topics with Label: poor quality

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 60277 Views
  • 68 replies
  • 26 likes
  • 60277 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28347 Views
  • 5 replies
  • 0 likes
  • 28347 Views
  • 5 replies
  • 0 likes

Choppy song quality

Hey guys, Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full internet connection. The device I am using is new. Also casting t...

  • Newbie
  • Hey guys,   Recently I've had songs cut out every 3 seconds to the point the music is unbearable. The app was updated, reinstalled. Switched connections and even tested to make sure full inter...
  • 736 Views
  • 0 replies
  • 1 likes
  • faulty
    Glitch
    poor quality
  • 736 Views
  • 0 replies
  • 1 likes