Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Instagram

Labels

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 854 Views
  • 0 replies
  • 4 likes

Superuser Contribution Issues sharing Spotify Canvas to Instagram Story

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A14Operating SystemAndroid 13 My Question or IssueI'm having issues when sharing a song to instagram stories, it shows on the Spotify app but when I try to post it to my Instagram Story it doesn't show ...

  • Casual Listener
  • Plan Premium Country Argentina Device Samsung Galaxy A14 Operating System Android 13   My Question or Issue I'm having issues when sharing a song to instagram stories, it shows on t...
  • robot1232424
  • Newbie
  • 115041 Views
  • 295 replies
  • 125 likes
  • Canvas
    Instagram
    share
  • 115041 Views
  • 295 replies
  • 125 likes

Why I can't share a song from Spotify to Instagram Story?

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 9Operating SystemMIUI Global 12.0.2 Stable My Question or IssueWhy I can't share a song from Spotify to Instagram Story? I already have both of them (Spotify and Instagram) updated on last version, d...

  • Visitor
  • Plan Premium Country Indonesia Device Xiaomi Redmi Note 9 Operating System MIUI Global 12.0.2 Stable   My Question or Issue Why I can't share a song from Spotify to Instagram Story? I...
  • Bittencourt
  • Spotify Star
  • 565 Views
  • 1 replies
  • 0 likes
  • Instagram
  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify to instagram stories

I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram direct or another Instagram symbol and it just...

  • Casual Listener
  • I could share tracks and playlists etc to Instagram stories fine last week. No updates to my phone that I'm aware of. Now I can't share Spotify to instagram stories. The only options I have are Instagram...
  • Novy
  • Moderator
  • 3516 Views
  • 8 replies
  • 10 likes
  • Instagram
    Instagram Stories
  • 3516 Views
  • 8 replies
  • 10 likes

Superuser Contribution Spotify to Instagram Stories KO

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium FamilyCountryFranceDeviceOne Plus 8Operating SystemAndroid 11 My Question or IssueI am used to share tracks to Instagram...

  • Newbie
  • ...ndroid 11   My Question or Issue I am used to share tracks to Instagram Stories on a daily basis, many times a day, it's kind of a passion. Since yesterday it's not working anymore and my d...
  • CarlosE
  • Moderator
  • 633 Views
  • 1 replies
  • 2 likes
  • Instagram
    Instagram Stories
  • 633 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Playlist cover not visible on Instagram story

PlanFree DeviceHuawei P30 LiteOperating SystemEMUI 10.0.0 My Question or IssueThe covers of my playlists are not visible, when I share them on Facebook and Instagram. Could you please fix it? Playlist links:https://open.spotify.com/playlist/1fcSF4ZNM...

  • Casual Listener
  • Plan Free   Device Huawei P30 Lite Operating System EMUI 10.0.0   My Question or Issue The covers of my playlists are not visible, when I share them on Facebook and Instagram. C...
  • Novy
  • Moderator
  • 2362 Views
  • 1 replies
  • 0 likes
  • cover
    Instagram
  • 2362 Views
  • 1 replies
  • 0 likes

Not able to share songs over Instagram story

PlanPremiumCountryIndiaDeviceGoogle pixel 2Operating SystemAndroid 10 My Question or IssueIm not getting the option to share my songs over Instagram story. I have a one year premium plan help and using the app on Pixel 2 device with Android 10. Pleas...

  • Visitor
  • Plan Premium Country India Device Google pixel 2 Operating System Android 10   My Question or Issue Im not getting the option to share my songs over Instagram story. I have a one y...
  • SoundShots
  • Composer
  • 383 Views
  • 1 replies
  • 0 likes
  • Instagram
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not share insta story

PlanPremium/FamilyCountryTurkeyDeviceXiaomi mi 6Operating SystemAndroid 9, miui 11.0.3 global rom My Question or IssueHello i try to share insta story but there is only 'direct' option.Not stories.What should i do

  • Visitor
  •   Plan Premium/Family Country Turkey Device Xiaomi mi 6 Operating System Android 9, miui 11.0.3 global rom   My Question or Issue Hello i try to share insta story but there is on...
  • ReiniKopschar
  • Visitor
  • 837 Views
  • 2 replies
  • 1 likes
  • Instagram
    Story
    storysharing
  • 837 Views
  • 2 replies
  • 1 likes

STILL can't share to Instagram Stories

PlanPremiumCountryBrazilDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueIt has been over 1.5 year after the release of this feature, and I still don't have this feature enable. Even with a flagship phone, even with latest version of An...

  • Casual Listener
  • Plan Premium Country Brazil Device Pixel 3 XL Operating System Android 10   My Question or Issue It has been over 1.5 year after the release of this feature, and I still don't have thi...
  • Luan
  • Spotify Star
  • 695 Views
  • 1 replies
  • 4 likes
  • Instagram
    Instagram Stories
  • 695 Views
  • 1 replies
  • 4 likes

No option to share to Instagram story

PlanPremiumCountryUnited States DeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThere's no option for me to share to my Instagram story. I've updated, cleared cache and data, and updated both apps again.

  • Newbie
  •   Plan Premium Country United States   Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue There's no option for me to share to my Instagram story....
  • Luan
  • Spotify Star
  • 546 Views
  • 1 replies
  • 1 likes
  • Instagram
    Instagram Stories
  • 546 Views
  • 1 replies
  • 1 likes

[2019 Wrapped] Does not offer save on device or share on Instagram

PlanPremiumCountryFinlandDeviceHuawei P20Operating SystemAndroid 9 Emui 9.1 My Question or IssueSpotify's in-app Wrapped does not offer saving 2019 either decade images on phone for sharing. Also, it doesn't offer sharing on Instagram feed (not Stori...

  • Music Fan
  • ...mages on phone for sharing.   Also, it doesn't offer sharing on Instagram feed (not Stories).
  • Luan
  • Spotify Star
  • 1342 Views
  • 1 replies
  • 1 likes
  • Instagram
    instagram share
    Wrapped 2019
  • 1342 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't share my spotify playlists on Intagram stories/feed. As an artist, I realy need this resourc

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • reginafsmith
  • Newbie
  • 1302 Views
  • 11 replies
  • 0 likes
  • Instagram
  • 1302 Views
  • 11 replies
  • 0 likes

Still not being able to share via insta stories.

PlanPremiumCountryIndonesiaDeviceLG G5 SEOperating SystemAndroid 7 (Nougat) My Question or Issue Hello! When I want to share a song to my Instagram Story, but there's no option for share via instagram storiesi’ve udpating both of the latest version o...

  • Newbie
  • Plan Premium Country Indonesia Device LG G5 SE Operating System Android 7 (Nougat)   My Question or Issue   Hello! When I want to share a song to my Instagram Story, but t...
  • 471 Views
  • 0 replies
  • 0 likes
  • Instagram
    Instagram Stories
    LG
    lg g5
    LG G5 Se
  • 471 Views
  • 0 replies
  • 0 likes

Superuser Contribution 'Share' function does not include Instagram Stories

PlanPremium CountryUS DeviceGoogle Pixel 2 Operating SystemAndroid 9 Pie My Question or IssueThe option to share to Instagram Stories is not available. I am able to share Instagram Direct and to other apps on my phone that support the feature.I have ...

  • Casual Listener
  • Plan Premium   Country US   Device Google Pixel 2   Operating System Android 9 Pie   My Question or Issue The option to share to Instagram Stories is not available. I...
  • Jemi
  • Spotify Legend
  • 742 Views
  • 3 replies
  • 0 likes
  • Instagram
    Stories
  • 742 Views
  • 3 replies
  • 0 likes