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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

109797 Views

26 replies

3 likes

  • 109797 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

221194 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 221194 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

577355 Views

79 replies

3 likes

  • 577355 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

475535 Views

577 replies

40 likes

Account
Free
  • 475535 Views
  • 577 replies
  • 40 likes

Superuser Contribution Listening offline

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy A42 5G)Operating System(Android) My Question or IssueThe app says that I can't activate the mobile download on my mobile because this in not possible device, how do I fix this?

Visitor

Plan Premium Country The Netherlands Device (Samsung Galaxy A42 5G) Operating System (Android)   My Question or Issue The app says that I can't activate the mobile download on my m...

AlejaR

Moderator

451 Views

1 replies

0 likes

Other
Premium
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Something Went Wrong. Check your internet connection and try again" error on Android Spotify

Playlists work fine. But if open an album or artist page then this error pops up. It works fine on my ipad and Windows laptop, only on my phone does this problem persist. I have tried deleting, clearing all data and then reinstalling multiple times. ...

Newbie

...learing all data and then reinstalling multiple times. It sometimes fixes for a little while but again backtracks to this problem. Paying premium doesn't feel worth it with this error 😕. I have double c...

Eni

Moderator

2335 Views

1 replies

0 likes

Account
Login
Other
Premium
Subscription
  • 2335 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Explore Premium" pop-up while logged in a Premium account

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium Family Country Malaysia Device HONOR 200 Lite (LLY-NX1...

Casual Listener

I have a bug with my Spotify Android app where manual track skips is disabled after few songs, prompting me to subscribe to Premium, when I already subscribed to Premium Family Plan. Plan Premium...

AlejaR

Moderator

1364 Views

3 replies

0 likes

Android App
Bugs issues
Premium
skip track
  • 1364 Views
  • 3 replies
  • 0 likes

AI DJ bug report - DJ playback broken across all Spotify services after previously having no issues.

UPDATE: Spotify Support was unable to fix the problem with my account and verified it wasn't an issue with my devices. I was able to login using their test account and then later a new one which I created, both new accounts had no issues using the DJ...

Regular

..." ------------------------------------------------------------------------- Plan "Spotify Premium with Hulu" - shows as "Premium Individual" on the app   Country USA   Device Samsung Galaxy S...

Westenisme

Visitor

4444 Views

4 replies

2 likes

Account
Premium
  • 4444 Views
  • 4 replies
  • 2 likes

Superuser Contribution Files do not download on Android/Samsung or on Ubuntu.

PlanPremiumCountrythe netherlands DeviceSamsung Galaxy SOperating SystemAndroid , Ubuntu My Question or IssueThe local files are playable but they DO NOT download, when yesterday they worked fine, neither in Ubuntu/Linux nor on my Android / Samsung. ...

Music Fan

  Plan Premium Country the netherlands   Device Samsung Galaxy S Operating System Android , Ubuntu   My Question or Issue The local files are playable but they DO NOT d...

Eni

Moderator

421 Views

1 replies

0 likes

Premium
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution the music doesn't stop when calls come in

PlanPremiumDeviceSamsung Galaxy A51Operating System Android My Question or Issuethe music doesn't stop when calls come in, When the cell phone is in vibrator mode and a call comes in, the music does not stop and it's annoying because I miss calls

Newbie

Plan Premium Device Samsung Galaxy A51 Operating System  Android    My Question or Issue the music doesn't stop when calls come in, When the cell phone is in vibrator m...

Not applicable

1852 Views

2 replies

0 likes

Premium
  • 1852 Views
  • 2 replies
  • 0 likes

Discovered Weekly/Release Radar songs are rubbish!

PlanPremiumCountryUnited Kingdom DeviceSamsung A50Operating SystemAndroid My Question or IssueFor longer than I can remember my spotify discover weekly and release radar have been horrific. Years ago my friend played me a song he thought i'd like.. i...

Newbie

Plan Premium Country United Kingdom   Device Samsung A50 Operating System Android   My Question or Issue For longer than I can remember my spotify discover weekly and release r...

rabdolan

Casual Listener

1161 Views

1 replies

4 likes

Discover Weekly
Premium
Release Radar
Rubbish songs
  • 1161 Views
  • 1 replies
  • 4 likes

Superuser Contribution Why do I see a fullscreen ad everytime I open the app?

PlanPremiumCountryNetherlandsDeviceSamsung S21Operating SystemAndroid My Question or IssueWhy is there an ad in the app, I have a premium subscription I don't want to see any ads, especially ads that block the use of the app. this ad blocks any inter...

Gig Goer

Plan Premium Country Netherlands Device Samsung S21 Operating System Android   My Question or Issue Why is there an ad in the app, I have a premium subscription I don't want to see a...

Maria

Moderator

2244 Views

6 replies

1 likes

Premium
Subscription
  • 2244 Views
  • 6 replies
  • 1 likes

Superuser Contribution Android 13 - settings for audio quality blocked on Premium

Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on the setting in Spotify app thay could improve the qu...

Newbie

...xygenOS13.1   Premium abbo    

Joan

Moderator

730 Views

1 replies

0 likes

Premium
  • 730 Views
  • 1 replies
  • 0 likes

Premium sh*t

For years now, the current bugs and issues have not been solved. My app freezes several times a day, and needs to be stopped manually to be restarted again.Still there's no features for audio books, which makes it so inconvenient to listen to, no boo...

Newbie

...ooks, which makes it so inconvenient to listen to, no bookmarks, random audiobook tracks shuffled into my mixes. Why tf should I pay more for the Premium subscription now?? For what? The same sh*t? I'm a...

399 Views

0 replies

0 likes

bugs everywhere
Increase price
Premium
  • 399 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't download

PlanPremiumCountryIndiaDeviceVivo Y21Operating SystemAndroid My Question or IssueI can't download songs even though I have a premium plan

Visitor

  Plan Premium Country India Device Vivo Y21 Operating System Android   My Question or Issue I can't download songs even though I have a premium plan 

Elena

Moderator

579 Views

1 replies

0 likes

Premium
  • 579 Views
  • 1 replies
  • 0 likes

Poor audio quality and they do not solve this problem

PlanPremiumCountryArgentinaDevice(Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310)Operating System(Android 10, Android 11, Android 12, MIUI 13, Windows 10) My Question or IssueI have been writing to you in the community...

Gig Goer

Plan Premium Country Argentina Device (Samsung Galaxy J6, Samsung Galaxy Tab A, Xiaomi Redmi Note 10 Pro, Lenovo V310) Operating System (Android 10, Android 11, Android 12, MIUI 13, Windows 1...

908 Views

0 replies

0 likes

Premium
  • 908 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hide a Song feature should be moved

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueCan you please move the Hide a Song feature? Every time I go to add a song to my playlist, I accidentally hide the song. This is very frustrating as the Ad...

Casual Listener

Plan Premium Country United States Device Google Pixel 3 Operating System Android   My Question or Issue Can you please move the Hide a Song feature? Every time I go to add a song to m...

SoSoJuicy

Casual Listener

1128 Views

2 replies

7 likes

Add a Song
Android
Feature
Hide a Song
Mobile
Premium
united states
  • 1128 Views
  • 2 replies
  • 7 likes

Superuser Contribution I can't see lyrics with my spotify account

I have Premium account since last year and the new function "lyrics" is not visible for me, I tried with my account in other cellphone and it's the same issue, I don't know if it is something with the app, my account or what. I really want to see thi...

Newbie

I have Premium account since last year and the new function "lyrics" is not visible for me, I tried with my account in other cellphone and it's the same issue, I don't know if it is something with t...

MafeG

Spotify Legend

21024 Views

13 replies

9 likes

Android
lyrics
Premium
  • 21024 Views
  • 13 replies
  • 9 likes

Solved!!Superuser Contribution Available song does not play

Spoiler (Highlight to read) PlanPremiumCountryCHILE Device(Motorola One)Operating System( Android Oreo) My Question or IssueI want to play a song specificly and it shows available in the playlist or artist menu... but its the only one does not play w...

Casual Listener

  Plan Premium Country CHILE   Device (Motorola One) Operating System ( Android Oreo)   My Question or Issue I want to play a song specificly and it shows available i...

Ivan

Spotify Legend

1324 Views

3 replies

0 likes

Android
player
Premium
  • 1324 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app keeps crashing

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs downloaded from my main playlist. Spotify worked just ...

Regular

I have a Samsung j3 Luna pro with Android 7.0, not a really high powered phone but I've never had severe issues when using spotify. I just recently got premium again and had about 1500-1800 songs d...

CarlosE

Spotify Legend

2468 Views

9 replies

0 likes

Android
Crash
Premium
Spotify
  • 2468 Views
  • 9 replies
  • 0 likes

Superuser Contribution I can only play the last song on my like list.

PlanPremiumCountryPeruDeviceMoto G6 plusOperating SystemAndroid My Question or IssueI can only play the last song on my like list.I can't see my list of likes, no song or podcast is played, I already uninstalled and restarted the application, the pro...

Newbie

Plan Premium Country Peru Device Moto G6 plus Operating System Android   My Question or Issue I can only play the last song on my like list. I can't see my list of likes, no song or p...

Ivan

Spotify Legend

669 Views

1 replies

0 likes

Android
fail
Premium
  • 669 Views
  • 1 replies
  • 0 likes

Offline: Something went wrong. Try Again

PlanPremiumCountry Device(Android Operating System( Android Oreo) My Question or IssueFor the past couple of weeks, every time I go offline I get this message. It says, "Something Wrong. Try Again". A blank black screen comes up with this message. Ev...

Newbie

Plan Premium Country   Device (Android 😎 Operating System ( Android Oreo)   My Question or Issue For the past couple of weeks, every time I go offline I get this message. I...

SoundShots

Composer

1190 Views

1 replies

0 likes

Premium
  • 1190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't create Playlist

PlanPremiumCountry FranceDeviceHuawei P20 ProOperating SystemAndroid (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can't create a Playlist. As soon as I want to create one, an error message is displayed. Thank y...

Casual Listener

Plan Premium Country  France Device Huawei P20 Pro Operating System Android (4.4?)    My Question or Issue  Hello. I've had a Spotify Premium account recently and I c...

H0rnetQueen

Casual Listener

13920 Views

8 replies

0 likes

Premium
  • 13920 Views
  • 8 replies
  • 0 likes

Superuser Contribution Songs cut randomly for a second or two

PlanPremiumCountryCanada My Question or IssueIt started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 seconds, sometimes it is once a song. It sometimes happen durring a song t...

Casual Listener

Plan Premium Country Canada   My Question or Issue It started a few days ago I believe but got worse. Every now and then the songs cut for a second or two. Sometimes it is every 3-6 s...

DexterLittle91

Casual Listener

871 Views

3 replies

0 likes

Premium
  • 871 Views
  • 3 replies
  • 0 likes