the music doesn't stop when calls come in

[Silvia09]

Plan

Premium

Device

Samsung Galaxy A51

Operating System

 Android 

My Question or Issue

the music doesn't stop when calls come in, When the cell phone is in vibrator mode and a call comes in, the music does not stop and it's annoying because I miss calls

[Mihail]

Hey @Silvia09,

Thanks for reaching out and welcome to the Community. 

We tested this on a couple devices at our end and got mixed results. This leads us to believe that this behavior is due to the way individual devices are configurated to handle music apps, when the smartphone is in silent mode. We'd recommend reaching out to the manufacturer for more info on how this setting can be changed.

Keep us posted on how things work out, we'll keep an eye out for your reply.