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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857350 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857350 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21560 Views
  • 3 replies
  • 0 likes
  • 21560 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Get the Best Experience on Android 12..." Pop Up

PlanPremiumCountryUSDeviceGalaxy Note 20 UltraOperating SystemAndroid 12 My Question or IssueI keep getting a pop up that says "Get the best Spotify experience on Android 12...Allow Bluetooth". I don't necessarily see a reason to allow bluetooth sinc...

  • Visitor
  • Plan Premium Country US Device Galaxy Note 20 Ultra Operating System Android 12   My Question or Issue I keep getting a pop up that says "Get the best Spotify experience on Android 12....
  • VeltX
  • Visitor
  • 35189 Views
  • 92 replies
  • 44 likes
  • 35189 Views
  • 92 replies
  • 44 likes

Superuser Contribution Podcasts freeze and stop

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10Operating SystemAndroid one UI version 2.1 My Question or IssueMy podcasts keeps freezing and stopping for no reason. The only way to fix it is to close and re open the app. Occasionally after I...

  • Regular
  • Plan Premium Country United States  Device Samsung Galaxy S10 Operating System Android one UI version 2.1   My Question or Issue My podcasts keeps freezing and stopping for no rea...
  • NickiD
  • Casual Listener
  • 18930 Views
  • 48 replies
  • 9 likes
  • Android
    freeze
    podcast
  • 18930 Views
  • 48 replies
  • 9 likes

Superuser Contribution Voice search not showing up in app

PlanPremiumCountryUSADeviceGalaxy S21Operating System My Question or IssueI no longer have access to the voice search feature in my app (when in car mode or not). I used to have a little microphone icon pop up when I searched for music, but I don't s...

  • Visitor
  • Plan Premium Country USA Device Galaxy S21 Operating System   My Question or Issue I no longer have access to the voice search feature in my app (when in car mode or not). I used to hav...
  • Godschild613
  • Visitor
  • 618 Views
  • 5 replies
  • 0 likes
  • 618 Views
  • 5 replies
  • 0 likes

Solved!! How to stop Spotify from opening upon smartphone reboot?

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10eOperating SystemAndroid 12 My Question or IssueDear all! I am new to this forum and I have a question.Whenever I reboot my smartphone Spotify starts with the last song/playlist/... active (see attache...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S10e Operating System Android 12   My Question or Issue Dear all!   I am new to this forum and I have a question. ...
  • Amayy
  • Spotify Star
  • 146 Views
  • 3 replies
  • 0 likes
  • 146 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Clacking" Unknown unwanted sounds on soft solo piano songs. Multiple platforms, multiple artists.

PlanFree/PremiumCountryUSADeviceSamsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphonesOperating System. Windows 10, Android 10-12My Question or IssueI he...

  • Casual Listener
  • Plan Free/Premium Country USA Device Samsung S7+ Tablet, S21 phone, Bose surround speakers, Toyota Prius speakers, Onkyo receiver, Pioneer speakers (from the 1980's), Sennheizer headphones Oper...
  • rachellafond
  • Visitor
  • 818 Views
  • 10 replies
  • 4 likes
  • 818 Views
  • 10 replies
  • 4 likes

Superuser Contribution Bug: Podcasts vanish when sorting by "recently updated"

PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13Spotify Version8.7.88.496 My Question or IssueI updated my app yesterday for the first time in a while, and now it is misbehaving. When I go to Library/Podcasts & Shows, I see all the ...

  • Casual Listener
  • Plan Premium Country US Device Google Pixel 5 Operating System Android 13 Spotify Version 8.7.88.496   My Question or Issue I updated my app yesterday for the first time in a while, ...
  • Joan
  • Moderator
  • 85 Views
  • 3 replies
  • 0 likes
  • 85 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local songs are not recognized

Plan PremiumCountry GermanyDevice Samsung Galaxy S20+Operating System Android version 13Spotify Version 8.7.88.496 On my desktop Spotify recognizes and plays the local songs. On my smartphone however the app doesn't find the songs anymore. "Show audi...

  • Casual Listener
  •   Plan Premium Country Germany Device Samsung Galaxy S20+ Operating System Android version 13 Spotify Version 8.7.88.496   On my desktop Spotify recognizes and plays the local s...
  • monocat13
  • Casual Listener
  • 157 Views
  • 2 replies
  • 0 likes
  • 157 Views
  • 2 replies
  • 0 likes

Superuser Contribution Accidentally deleted a song from the song radio

PlanPremiumCountryUSA DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueI accidentally deleted a song from the song radio station. In fact, it is the song that the radio station is based on, "Kill Jill". I cannot seem to find a way t...

  • Newbie
  • Plan Premium Country USA  Device Samsung Galaxy S9 Operating System Android   My Question or Issue I accidentally deleted a song from the song radio station. In fact, it is the so...
  • Lyubka
  • Moderator
  • 2339 Views
  • 3 replies
  • 0 likes
  • 2339 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fix Volvo Spotify app (Google play app) not updating playlists with music

The app does not update the playlist when adding music. The list can be updated by name, but the list does not update when adding more music to it at all. Reinstalling the app via built in Google Play in the Volvo car does not help at all.

  • Casual Listener
  • The app does not update the playlist when adding music. The list can be updated by name, but the list does not update when adding more music to it at all. Reinstalling the app via built in Google P...
  • AlejaR
  • Moderator
  • 901 Views
  • 9 replies
  • 3 likes
  • 901 Views
  • 9 replies
  • 3 likes

Superuser Contribution App search not working on my android devices

PlanPremiumCountryGermanyDeviceSamsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), WebplayerOperating SystemAndroid 10, Windows 11 My Question or IssueThe issue is search and only the search is not working properly only on my Android devices ...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy Note9, Samsung Galaxy A30, Desktop(Windows), Webplayer Operating System Android 10, Windows 11   My Question or Issue The issue is se...
  • AlejaR
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Solved!! How to hide "Recommended Songs" for personal playlists?

Hi.How do I hide the "Recommended Songs" tab below playlists I created myself?Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there are songs listed that I did not specifically add mysel...

  • Casual Listener
  • Hi. How do I hide the "Recommended Songs" tab below playlists I created myself? Until now, I always kept this feature hidden, because it bothers me when I scroll to the end of my playlist and there...
  • Amayy
  • Spotify Star
  • 257 Views
  • 3 replies
  • 2 likes
  • 257 Views
  • 3 replies
  • 2 likes

Superuser Contribution New phone/lost premium

Hi. Got a new phone (same number) spotify premium service didn't migrate to new phone.Paying for the service for 3 months without enjoying the benifits of premium. No fun..Tried to contact spotify. Seems impossible to this technically disadvantaged d...

  • Newbie
  • Hi. Got a new phone (same number) spotify premium service didn't migrate to new phone. Paying for the service for 3 months without enjoying the benifits of premium. No fun.. Tried to contact spotif...
  • Alex
  • Moderator
  • 4919 Views
  • 4 replies
  • 1 likes
  • 4919 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution No Internet Connection Available on 4G - every other app works.

I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a 'No internet connection available" message and will not play songs a...

  • Casual Listener
  • I'm a spotify premium member, I have had this problem for several days and I need some help with it.  I am using an Xperia XZ1 Compact that is running Android.   Spotify is giving me a ...
  • Eni
  • Moderator
  • 2552 Views
  • 15 replies
  • 2 likes
  • 2552 Views
  • 15 replies
  • 2 likes

Disable auto download of updated music playlists

Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/limited data allowance. Add option for manual updati...

  • Newbie
  • Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/l...
  • antyuper
  • Visitor
  • 1052 Views
  • 1 replies
  • 4 likes
  • 1052 Views
  • 1 replies
  • 4 likes

Superuser Contribution CONSTANT pitch change during bluetooth playback. Grrrrr

The last 2 weeks the spotify app on my Samsung A52s is constantly pitching up and down when playing over bluetooth. It's absolutely unusable. It doesn't happen with any other app that plays audio so it's really spotify-specific. It's really horrible....

  • Casual Listener
  • The last 2 weeks the spotify app on my Samsung A52s is constantly pitching up and down when playing over bluetooth. It's absolutely unusable.   It doesn't happen with any other app that plays ...
  • Lyubka
  • Moderator
  • 152 Views
  • 3 replies
  • 0 likes
  • 152 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sort albums from newest

PlanPremiumCountryPolandDeviceSamsung S20Operating SystemAndroid 12 My Question or IssueIn the past, in Library -> Albums section, when sorting "from newest" the albums on top would be the last added (liked) in the past. Now it seems that albums I li...

  • Regular
  • Plan Premium Country Poland Device Samsung S20 Operating System Android 12   My Question or Issue In the past, in Library -> Albums section, when sorting "from newest" the albums on...
  • ChrisPopp
  • Music Fan
  • 1877 Views
  • 49 replies
  • 5 likes
  • 1877 Views
  • 49 replies
  • 5 likes

Superuser Contribution Local files

PlanFreeCountryItalyDeviceSamsung a53 5GMy Question or IssueHi guys, i had my playlists with music downloaded on my phone, today i updated the app and spotify says that it can't reproduce this content now

  • Casual Listener
  • Plan Free Country Italy Device Samsung a53 5G My Question or Issue Hi guys, i had my playlists with music downloaded on my phone, today i updated the app and spotify says that it can't reprodu...
  • Eni
  • Moderator
  • 156 Views
  • 3 replies
  • 0 likes
  • 156 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast Filter Not Working

PlanFreeCountry DeviceSamsung Galaxy S20 FE My Question or IssueThe podcast filter button us not working and i cannot sort it to unplayed. I have tried to restart the app, uninstall the app, restart my phone, logging out of the app and logging in (mu...

  • Visitor
  • Plan Free Country   Device Samsung Galaxy S20 FE   My Question or Issue The podcast filter button us not working and i cannot sort it to unplayed. I have tried to restart the app, u...
  • Eni
  • Moderator
  • 186 Views
  • 3 replies
  • 0 likes
  • 186 Views
  • 3 replies
  • 0 likes

Superuser Contribution Audio quality selection locked

PlanPremium DuoCountryMéxicoDeviceHuawei Nova 9Operating SystemEMUI 12.0.1 My Question or IssueDoes not allow selection of audio quality. Many other options are still disabled in the menu

  • Newbie
  • Plan Premium Duo Country México Device Huawei Nova 9 Operating System EMUI 12.0.1   My Question or Issue Does not allow selection of audio quality. Many other options are still disable...
  • AlejaR
  • Moderator
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes