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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114296 Views

26 replies

4 likes

  • 114296 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229775 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229775 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588734 Views

79 replies

3 likes

  • 588734 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484046 Views

580 replies

42 likes

Account
Free
  • 484046 Views
  • 580 replies
  • 42 likes

Superuser Contribution Spotify now playing glitch on Galaxy Watch 4 (Wear OS)

PlanPremiumDevicesGalaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 ProSpotify control panel on the watch just froze on one song, pause/change track buttons don't work at all. It shows that it plays song from my phone. I can change...

Casual Listener

Plan Premium Devices Galaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 Pro Spotify control panel on the watch just froze on one song, pause/change track buttons don't work at a...

jakubkonkol

Newbie

2037 Views

4 replies

0 likes

  • 2037 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to keep my screen ON

PlanPremiumCountryPortugalDeviceXiaomi Note 11Operating SystemMIUI 13.02 My Question or IssueWhen I'm using spotify my screen automatically turns off after a few seconds, wich is natural and expected, but I often find this to be an inconvenience as I...

Newbie

Plan Premium Country Portugal Device Xiaomi Note 11 Operating System MIUI 13.02   My Question or Issue When I'm using spotify my screen automatically turns off after a few seconds, wic...

Vasil

Moderator

2917 Views

3 replies

0 likes

  • 2917 Views
  • 3 replies
  • 0 likes

Superuser Contribution playback stops when spotify app is not the open app on screen

for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating when i am driving, working, or working out and the mus...

Visitor

for the past week or two, Spotify has been randomly stopping playback when i have another app open with Spotify in the background. i am unable to find a way to fix this but it is very frustrating whe...

Novy

Moderator

3583 Views

1 replies

0 likes

  • 3583 Views
  • 1 replies
  • 0 likes

Superuser Contribution While login to my Spotify account it's says something went wrong

First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I have good internet.

Visitor

First time this thing happened is when I'm open my Spotify it's say's "you're offline" then I uninstall and reinstall the app, when I login with my Google account it's says "something went wrong". I ...

AlejaR

Moderator

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Casual Listener

  Plan Free Country USA Device Android Phones My Question or Issue My dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without ...

Sumit_Ghosh

Regular

30952 Views

5 replies

0 likes

  • 30952 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't play local file

Plan PremiumCountryNorwayDeviceOnePlus Nord 2 5GOperating SystemAndroid 13 My Question or IssueCan't play one specific local file on phone. Hello! I've had a local file on my phone for over a year now that suddenly stopped working on my phone. It's a...

Regular

Plan  Premium Country Norway Device OnePlus Nord 2 5G Operating System Android 13   My Question or Issue Can't play one specific local file on phone.    Hello!  ...

Eni

Moderator

2565 Views

11 replies

0 likes

Local file not playing
  • 2565 Views
  • 11 replies
  • 0 likes

Visualizer

Hi! I'm new here. Hope I ask in the right forum. I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper that party works. The favorit app I like most is "Audio Glow Musi...

Casual Listener

Hi!  I'm new here. Hope I ask in the right forum.  I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper ...

Tops1970

Visitor

2229 Views

2 replies

5 likes

  • 2229 Views
  • 2 replies
  • 5 likes

Superuser Contribution LG C2 keeps going into screensaver even when Spotify is playing and showing lyrics

PlanPremiumCountryDenmarkDeviceLG webOS TV OLED65C25LBOperating SystemwebOS24 / 9.2.1-2605 Spotify App UI2025.01.13_6-d206f55Spotify App PlayerH 4.46.0My Question or IssueISSUE: Since today my Spotify App on my LG C2 keeps making my TV go into screen...

Casual Listener

Plan Premium Country Denmark Device LG webOS TV OLED65C25LB Operating System webOS24 / 9.2.1-2605   Spotify App UI 2025.01.13_6-d206f55 Spotify App Player H 4.46.0 My Question or Is...

Vasil

Moderator

2416 Views

1 replies

0 likes

  • 2416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Playlist total playtime not showing

PaidAustraliaGoogle Pixel 6Operating SystemAndroid My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does).I tried reinstalling and starting a new playlist, neither worked. I also added...

Music Fan

Paid Australia Google Pixel 6 Operating System Android   My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does). I tried ...

Maria

Moderator

8449 Views

33 replies

3 likes

  • 8449 Views
  • 33 replies
  • 3 likes

Superuser Contribution My playlist or can say any of the playlist on the app is not loading at all

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that are there on the app are not opening at all !!

Visitor

So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that ar...

Vasil

Moderator

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tripple tap on mic for previous song is not working.

PlanPremiumCountryIndiaOperating SystemAndroid My Question or IssueTripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue ASAP.

Visitor

Plan Premium Country India Operating System Android   My Question or Issue Tripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue A...

Vasil

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones open Spotify when pressing play button.

DeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueWhen Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify even when it's not already open. This is particularly annoying as so...

Visitor

Device Huawei P20 lite Operating System Android 9   My Question or Issue When Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify ...

somedanishguy

Regular

25680 Views

26 replies

7 likes

  • 25680 Views
  • 26 replies
  • 7 likes

I just cleared my data application but turns out i can't access my premium

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

Visitor

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

osornios

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect connexion issue with Yamaha V6A

PlanPremiumCountrySpainDeviceSamsung Galaxy 20 Ultra 5g, Macbook Pro 2019Operating SystemMac OS 12.1, Android 12 My Question or IssueSince the 1.48 update Spotify Connect no longer works for me.I can see the device in the Spotify app, but it never es...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy 20 Ultra 5g, Macbook Pro 2019 Operating System Mac OS 12.1, Android 12   My Question or Issue Since the 1.48 update Spotify Connect no ...

Not applicable

12783 Views

7 replies

0 likes

  • 12783 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to turn on Spotify "wallpaper" widget on a lock screen?

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. Is it still possible to turn on this feature on Andro...

Newbie

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. ...

OscarDC

Moderator

1710 Views

1 replies

0 likes

  • 1710 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium casting

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of today my Spotify is telling me that i must be a premium subscriber to cast to my Googl...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

OscarDC

Moderator

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

Visitor

Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...

Eni

Moderator

7939 Views

8 replies

2 likes

Android
JRE
Videos
  • 7939 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify stops while playing on the background

PlanPremiumCountryLatvia DeviceOnePlus 5Operating System Android 8.1 My Question or IssueSpotify stops playing music while playing on the background each 20 minutes approximately. I need to take my phone, unlock it, open Spotify and press play, then ...

Regular

  Plan Premium Country Latvia   Device OnePlus 5 Operating System   Android 8.1   My Question or Issue Spotify stops playing music while playing on the background eac...

Tiredofplaybackissue

Casual Listener

3057 Views

4 replies

11 likes

Android
Android 8
Battery performance
Oneplus
stops playing music
  • 3057 Views
  • 4 replies
  • 11 likes

Superuser Contribution Progress bar not showing on my car touch screen

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that had this progress bar going on just fine and then t...

Casual Listener

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that ...

Vasil

Moderator

3154 Views

6 replies

0 likes

  • 3154 Views
  • 6 replies
  • 0 likes