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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6873 Views

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Superuser Contribution Time bar not working properly

PlanPremiumCountry DeviceGalaxy s20 ultra Operating SystemAnsroid 13 My Question or IssueThe time bar does not work properly, the music is playing but has no time or time progress. On my car, the infotainment does not recognise that is play something...

Casual Listener

Plan Premium Country   Device Galaxy s20 ultra  Operating System Ansroid 13   My Question or Issue The time bar does not work properly, the music is playing but has no time o...

OscarDC

Moderator

8065 Views

66 replies

4 likes

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Solved!!Superuser Contribution Why did you disable the bass boost and virtual effect of my equalizer?

PlanDe primera calidad PaísAmericadispositivoXiaomi Redmi Note 10 Pro sistema operativoAndroid 13/MIUI 14 Mi pregunta o problemaNo he tocado nada en absoluto en mi configuración de Spotify. Sólo utilicé el ecualizador para potenciar las tumbas o tene...

Gig Goer

  Plan De primera calidad  País America dispositivo Xiaomi Redmi Note 10 Pro  sistema operativo Android 13/MIUI 14  Mi pregunta o problema No he tocado nada en absoluto ...

HugoShen

Newbie

2097 Views

5 replies

0 likes

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Can't play songs when set to offline

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going back offline. After reopening the app, it has this ...

Casual Listener

This has been going on for the last couple of weeks. When trying to play on offline there are no songs and it just keeps loading. Even when switching back to online and redownloading songs and going ...

Amay

Spotify Star

631 Views

3 replies

1 likes

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Superuser Contribution Re: Spotify takes forever to load and stops

Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not my internet or my phone, as if I instead queue a s...

Casual Listener

Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not...

Susan_GP

Moderator

7954 Views

3 replies

0 likes

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Download to mobile not working

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Visitor

I have tracks in library and tap the Green arrow which then appears next to the track but I can't see download as an option just share

Amay

Spotify Star

292 Views

1 replies

0 likes

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Superuser Contribution Samsung's Modes and Routines integration not working with Spotify anymore

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but the song doesn't play. I need to directly open the Spotif...

Casual Listener

I love to use Modes and Routines on my Samsung phone, I like to use it to play lo-fi songs while I'm on study mode. Since last week, the integration is broken. I can configure the routine, but th...

Kevinhrg

Newbie

2859 Views

4 replies

2 likes

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Superuser Contribution Don't see option to download to SD card

I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download songs to my SD card. It doesn't even show up as an...

Newbie

I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download...

Gura

Visitor

1194 Views

3 replies

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Solved!!Superuser Contribution Issue playing album on repeat

When playing an album on repeat once the first play through is complete only the first and last song are repeated PlanPremiumCountryUKDeviceOneplus 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

When playing an album on repeat once the first play through is complete only the first and last song are repeated  Plan Premium Country UK Device Oneplus 6 Operating System (iOS 10, Andr...

Susan_GP

Moderator

589 Views

3 replies

0 likes

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Superuser Contribution Android: Spotify Alarm Silent w/Smart Shuffle On

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm volume.

Newbie

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm...

Maria

Moderator

1574 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

How to remove a song from liked songs.

I am trying to remove songs from liked songs

Casual Listener

I am trying to remove songs from liked songs

AdamDamon

Spotify Star

856 Views

3 replies

0 likes

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Album art no longer showing in Widget

PlanPremiumCountryUSADeviceSamsung Galaxy S24+Operating SystemAndroid 14 My Question or IssueI am using a 3rd party media player widget by Stellio Soft and recently the album art stopped showing for Spotify. There has been no issues up until 3/9 and ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S24+ Operating System Android 14   My Question or Issue I am using a 3rd party media player widget by Stellio Soft and recently the album...

GoldSpoon

Casual Listener

1418 Views

2 replies

0 likes

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Superuser Contribution Songs are too fast

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

Casual Listener

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

azat-Ibrahim

Casual Listener

5359 Views

8 replies

1 likes

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Superuser Contribution tiktok and Spotify won't link

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Newbie

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Not applicable

2786 Views

3 replies

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Solved!!Superuser Contribution Can't log into app

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or reinstalling app and I even get the permium subscripti...

Casual Listener

I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or rei...

shampooeater

Newbie

15535 Views

11 replies

0 likes

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Spotify app turns phone on and off

PlanPremiumCountryPhilippines My Question or IssueWhenever I open spotify my phone would suddenly constantly turn on and off and make it unusable. I'd have to restart my phone so I can use it again. I've tried clearing cache, storage, and even reinst...

Casual Listener

Plan Premium Country Philippines    My Question or Issue Whenever I open spotify my phone would suddenly constantly turn on and off and make it unusable. I'd have to restart my phone ...

Mrmrohboymrmr

Casual Listener

497 Views

1 replies

0 likes

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Superuser Contribution Turning off shuffle on Android issues

When turning off shuffle and the current song finishes the next song doesn't play, previous it used to play the next unshuffled song.Also switching between the shuffle, smart shuffle and no shuffle can lag a lot and sometimes just stays on smart shuf...

Newbie

When turning off shuffle and the current song finishes the next song doesn't play, previous it used to play the next unshuffled song. Also switching between the shuffle, smart shuffle and no shuff...

AlejaR

Moderator

734 Views

6 replies

1 likes

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  • 1 likes

Superuser Contribution Cannot play spotify on 2 devices at the same time anymore

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth headsets at the same time, Spotify will only play mus...

Visitor

I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth he...

Novy

Moderator

2755 Views

1 replies

0 likes

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Superuser Contribution Why won't Spotify play sound through my wireless headphones?

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something.Headphones: Soundcore Life Q30Phone: Moto G Stylus (Android)

Casual Listener

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something. Headphones: Soundcore Life Q30 Phone: ...

Not applicable

3590 Views

5 replies

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Superuser Contribution Album art become blur

The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be gone.

Casual Listener

The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be go...

Joan

Moderator

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes