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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6861 Views

0 replies

7 likes

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Superuser Contribution The intelligent shufle doesn't work the way it supose to do.

I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of disable if it will not be disabled at all? This coul...

Newbie

I feel this intelligent shuffle is great, but when I disable this I really want it continue disabled. But it keeps sending me musics that isn't in my playlist. I mean: why you give me the option of d...

Eni

Moderator

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
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Superuser Contribution Songs restart when phone turns around

Every time I turn my phone around, doesn't matter if from horizontal to vertical or the other way around, the song I'm currently listening to starts again. Please help me.PlanPremiumCountrySlovakia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late ...

Visitor

Every time I turn my phone around, doesn't matter if from horizontal to vertical or the other way around, the song I'm currently listening to starts again. Please help me. Plan Premium Country Sl...

MartinT

Spotify Legend

443 Views

1 replies

0 likes

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Superuser Contribution Songs in my Liked songs taking a very long time(>10 sec) to respond when i play

PlanPremium studentCountrySouth AfricaDeviceHisense E50(RAM 4GB, ROM 64GB)Operating SystemAndroid 11 My Question or IssueHi community. hope you guys are doing well. I am here for help because this is an ongoing issues since end of February. Whenever ...

Regular

Plan Premium student Country South Africa Device Hisense E50(RAM 4GB, ROM 64GB) Operating System Android 11   My Question or Issue Hi community. hope you guys are doing well.   ...

aleballos

Visitor

5198 Views

20 replies

1 likes

Other
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Superuser Contribution Playlist reordering is sometimes ignored or impossible

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of random. Additionally, when editing the playlist, t...

Visitor

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of...

Not applicable

1120 Views

2 replies

0 likes

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Spotify se detiene

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y bateria, el uso en segundo plano y nada de eso resol...

Visitor

Se detiene la reproduccion en cualquier momento, si tengo el celular bloqueado o lo estoy utilizando. Ya probe borrando el cache y los datos, desinstalar la app de spotify, revise ahorro de datos y b...

osornios

Spotify Star

351 Views

1 replies

0 likes

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Superuser Contribution Playlist not fully downloaded

Half the songs are downloadedAlready reinstalled app and did everything you told me to

Visitor

Half the songs are downloaded Already reinstalled app and did everything you told me to

Novy

Moderator

318 Views

1 replies

0 likes

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Superuser Contribution Spotify widget not showing on lock screen

Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue with, and it's just one of a few that started happen...

Regular

Just in the past week or so, the Spotify widget won't show up on the lock screen, even though there's music playing. My widget just says "no music playing". This is the only app I've had this issue w...

Eni

Moderator

4196 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Homepage Shortcut to Podcast Episode brings me to ALL Episodes

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S23 Ultra SM-S918UOperating SystemAndroid 14, One UI 6.0 My Question or IssuePics attached. Likely a feature request or bug fix request, but on my Homepage, it shows tiles of in progress, recently p...

Regular

Plan Premium Country United States Device Samsung Galaxy S23 Ultra SM-S918U Operating System Android 14, One UI 6.0   My Question or Issue Pics attached. Likely a feature request or bu...

Eni

Moderator

509 Views

2 replies

0 likes

Homepage
Podcast Episodes
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Superuser Contribution Why do I see a fullscreen ad everytime I open the app?

PlanPremiumCountryNetherlandsDeviceSamsung S21Operating SystemAndroid My Question or IssueWhy is there an ad in the app, I have a premium subscription I don't want to see any ads, especially ads that block the use of the app. this ad blocks any inter...

Gig Goer

Plan Premium Country Netherlands Device Samsung S21 Operating System Android   My Question or Issue Why is there an ad in the app, I have a premium subscription I don't want to see any...

Maria

Moderator

1145 Views

6 replies

1 likes

Premium
Subscription
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Superuser Contribution Mi teléfono se pone en modo seguro cuando uso spotify.

Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.

Newbie

Cuando reproduzco una canción mi teléfono se pone en modo seguro, eh estado viendo y a varía gente le pasa lo mismo, ojalá me den una solución porque pago mes a mes y no es justo.

Kiril

Moderator

647 Views

1 replies

2 likes

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Superuser Contribution The Spotify app seems to freeze upon launching it

Spoiler (Highlight to read)This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch it, it freezes on the gre...

Visitor

This morning was the first time I noticed it happening. When you usually launch the app, it shows the Spotify logo and then it cuts to a grey background while it loads in the content. When I launch i...

Maria

Moderator

1231 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Can only play podcasts when they are downloaded

Plan PremiumCountry USADevice Pixel 7 ProOperating System Android 14 My Question or Issue I can no longer play podcasts on my phone unless they are downloaded. Sometimes I can start a podcast and it will stop working once I pause it and try to resume...

Regular

  Plan Premium Country USA Device Pixel 7 Pro Operating System Android 14   My Question or Issue   I can no longer play podcasts on my phone unless they are down...

GoodTimeBubbi

Newbie

1530 Views

6 replies

0 likes

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Solved!!Superuser Contribution Spotify Crashes Android SystemUI

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phone on its own until one of these two outcomes: 1) th...

Casual Listener

Since last weekend (march 9, 2024) I've been unable tonuse the app properly. If I put on a song my phone flickers between a black screen and the background image, as if locking and unlocking the phon...

Dessi

Moderator

18870 Views

42 replies

12 likes

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  • 42 replies
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Superuser Contribution Wrong song showing on the lockscreen & dropdown menu widget

I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too

Visitor

I've had this issue for about 5 days, sometimes when i change song the last song before changing gets stuck on the widget, the cotrols do work and the play time bar too

aussyluk

Casual Listener

1182 Views

6 replies

8 likes

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  • 6 replies
  • 8 likes

Spotify doesn't play stream in 24 Kbit/s installed on a AOSP custom Android 14 ROM

Hi there,i have an issue using Spotify on a Samsung device using Lineage OS (it's an AOSP Android (14) custom ROM).The support has offered me manny things i should try. Clean reinstall log on/off, try a test account an so on. Nothing helped.So if i s...

Newbie

Hi there, i have an issue using Spotify on a Samsung device using Lineage OS (it's an AOSP Android (14) custom ROM). The support has offered me manny things i should try. Clean reinstall log on/off...

373 Views

0 replies

0 likes

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Superuser Contribution Time bar not working properly

PlanPremiumCountry DeviceGalaxy s20 ultra Operating SystemAnsroid 13 My Question or IssueThe time bar does not work properly, the music is playing but has no time or time progress. On my car, the infotainment does not recognise that is play something...

Casual Listener

Plan Premium Country   Device Galaxy s20 ultra  Operating System Ansroid 13   My Question or Issue The time bar does not work properly, the music is playing but has no time o...

OscarDC

Moderator

8048 Views

66 replies

4 likes

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  • 66 replies
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Solved!!Superuser Contribution Why did you disable the bass boost and virtual effect of my equalizer?

PlanDe primera calidad PaísAmericadispositivoXiaomi Redmi Note 10 Pro sistema operativoAndroid 13/MIUI 14 Mi pregunta o problemaNo he tocado nada en absoluto en mi configuración de Spotify. Sólo utilicé el ecualizador para potenciar las tumbas o tene...

Gig Goer

  Plan De primera calidad  País America dispositivo Xiaomi Redmi Note 10 Pro  sistema operativo Android 13/MIUI 14  Mi pregunta o problema No he tocado nada en absoluto ...

HugoShen

Newbie

2093 Views

5 replies

0 likes

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  • 5 replies
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