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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201131 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201131 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545119 Views

78 replies

3 likes

  • 545119 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

452688 Views

571 replies

38 likes

Account
Free
  • 452688 Views
  • 571 replies
  • 38 likes

Superuser Contribution Google Maps dashboard will not appear

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and re-linking many times. The instructions on the off...

Visitor

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and...

Dessi

Moderator

2672 Views

1 replies

0 likes

  • 2672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo - Plan Manager Devices

None of the below information Hi, I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've downloaded Spotify. I've signed into my Premium account but can't li...

Visitor

None of the below information  Hi,   I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've d...

Eni

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "This track isn't available on your device" for some local files

PlanPremiumCountryUSDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueI have a playlist with several hundred tracks unavailable on spotify. These local tracks are available on my PC and I can play them with no issue. Several years ag...

Music Fan

Plan Premium Country US Device Asus Zenfone 9 Operating System Android 13   My Question or Issue I have a playlist with several hundred tracks unavailable on spotify. These local track...

Jonathan_Maack

Casual Listener

39443 Views

25 replies

2 likes

Can't download
Can't download full playlists
Can't download playlist
can't download playlists
local files
  • 39443 Views
  • 25 replies
  • 2 likes

Superuser Contribution Like button in notification playback widget inconsistency

PlanPremiumCountryBEDeviceSamsung S24 UltraOperating SystemAndroid 14 My Question or IssueUsually, when clicking on the Like button (circled '+') on the notification widget that appears when playing a song, it adds that song to the "Liked Songs" play...

Casual Listener

Plan Premium Country BE Device Samsung S24 Ultra Operating System Android 14   My Question or Issue Usually, when clicking on the Like button (circled '+') on the notification widget t...

Novy

Moderator

1599 Views

5 replies

0 likes

  • 1599 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't close the app!

PlanPremiumDeviceSamsungOperating SystemAndroidMy Question or IssueThe app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thing still keeps running! For instance, whenever i start a bluetoot...

Newbie

Plan Premium Device Samsung Operating System Android My Question or Issue The app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thi...

Rhonell

Visitor

2703 Views

2 replies

0 likes

  • 2703 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs are too fast

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

Regular

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

azat-Ibrahim

Casual Listener

6985 Views

8 replies

2 likes

  • 6985 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Apple Login on Android

PlanFree/PremiumCountrySouth of koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 13 My Question or IssueI want to log in to Apple on Android, but can't I?

Visitor

Plan Free/Premium Country South of korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 13   M...

Bella46

Visitor

23876 Views

2 replies

0 likes

  • 23876 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keep support for Android 4.3 platforms

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and even tried Spotify Lite from the playstore, but the...

Newbie

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and ...

Jamiedl

Regular

2493 Views

3 replies

1 likes

  • 2493 Views
  • 3 replies
  • 1 likes

Superuser Contribution Use Spotify on Android 4.0.1

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there is Spotify Lite, which is apparently not available ...

Newbie

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there ...

Jamiedl

Regular

7020 Views

3 replies

0 likes

  • 7020 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify closing when i launch a Game

PremiumCountryFranceDeviceXiaomi redmi 9AOperating SystemAndroid 10 My Question or IssueWhen i'm playing my playlist and launch a mobile game at loading screen spotify close by himself. Can i have some help please. Thanks

Regular

  Premium Country France Device Xiaomi redmi 9A Operating System Android 10   My Question or Issue When i'm playing my playlist and launch a mobile game at loading screen spotify ...

Cindypaulhus

Visitor

10208 Views

9 replies

0 likes

  • 10208 Views
  • 9 replies
  • 0 likes

Superuser Contribution Red "update app" prompt & unable to stream

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Visitor

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Maria

Moderator

5735 Views

16 replies

1 likes

  • 5735 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify app keeps crashing (Huawei P20 Pro)

PlanPremiumDeviceHuawey P20 ProOperating SystemAndroid Oreo My Question or Issue Like the title says, the app just keeps crashing. Already added the app to the ignored apps of battery optimization and it keeps crashing.

Newbie

Plan Premium Device Huawey P20 Pro Operating System Android Oreo   My Question or Issue  Like the title says, the app just keeps crashing. Already added the app to the ignored apps ...

realist_07

Newbie

4083 Views

8 replies

12 likes

  • 4083 Views
  • 8 replies
  • 12 likes

Superuser Contribution Song downloads on Android get stuck or are extremely slow

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...

Casual Listener

Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652   My Question or Issue Recently song downloads on my phone hav...

Krammigs

Regular

1465 Views

6 replies

1 likes

  • 1465 Views
  • 6 replies
  • 1 likes

Superuser Contribution Why can't I delete some songs in offline backup?

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back they just don't? And then they just skip when they'r...

Newbie

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back t...

MihailY

Moderator

897 Views

1 replies

0 likes

  • 897 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I not have the karaoke feature?

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

Casual Listener

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

JezzaCrab

Casual Listener

2666 Views

5 replies

0 likes

  • 2666 Views
  • 5 replies
  • 0 likes

Solved!! Continue audiobooks

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening.It would be very nice if we could use the same technique as for the podcast.

Newbie

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening. It would be very nice if we could use the same technique as fo...

nicksumner

Newbie

6092 Views

6 replies

11 likes

Audio books
  • 6092 Views
  • 6 replies
  • 11 likes

Superuser Contribution Having problems with the app skipping this has happened before can you assi

I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?

Visitor

I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?

Eni

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo iniciar sesión en mi cuenta, desde android 4.4.2

Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y con ninguna me permite iniciar sesión, es el único...

Visitor

Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y...

Maria

Moderator

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't connect headphones

Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music through the headphones. Plays in the phone booth. What to...

Visitor

Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music throug...

Vasil

Moderator

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Android streamen auf Yamaha AB receiver

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN.Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nicht unter verfügbare Geräte.Danke für Hilfe

Casual Listener

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN. Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nic...

suse3

Visitor

2217 Views

4 replies

0 likes

  • 2217 Views
  • 4 replies
  • 0 likes