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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391316 Views

545 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8197 Views

0 replies

7 likes

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Superuser Contribution viewing downloaded content shows all content after update

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in offline mode. This wasn't the case before and it s...

Casual Listener

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in...

AlejaR

Moderator

682 Views

3 replies

1 likes

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Superuser Contribution Remove devices from plan

2 android phones on my plan died (wont charge anymore to be able to open) The 2 new phones I got, cannot go offline now due to device limits. How can I remove the app from the old phones if I can't turn them on??

Visitor

2 android phones on my plan died (wont charge anymore to be able to open) The 2 new phones I got, cannot go offline now due to device limits. How can I remove the app from the old phones if I can't t...

Elena

Moderator

449 Views

1 replies

0 likes

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Superuser Contribution disconnect spotify from android app "clock"

When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?

Visitor

When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?

Joan

Moderator

5245 Views

4 replies

0 likes

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  • 4 replies
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How to avoid Spotify to try to open mp3 files?

Hello. I'm using android and when I download a mp3 file and try to open it, Spotify is the default app (I never chose it), and it can't play it.How can I do to unlink mp3 files with Spotify? I wan't to use the default sound player of my phone.

Visitor

Hello. I'm using android and when I download a mp3 file and try to open it, Spotify is the default app (I never chose it), and it can't play it. How can I do to unlink mp3 files with Spotify? I wan'...

KatesHere

Community Legend

527 Views

1 replies

0 likes

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Superuser Contribution Duo Plan advertising won't close

PlanPremium IndividualCountryPolandDevice/OSSamsung Galaxy S22 Ultra (SM-S908B/DS), Android 14, One UI 6.1, Google security patch level: 1 October 2024 Issue has been started today. It looks like this:Open a Spotify appStart playing some musicSwitch ...

Newbie

Plan Premium Individual Country Poland Device/OS Samsung Galaxy S22 Ultra (SM-S908B/DS), Android 14, One UI 6.1, Google security patch level: 1 October 2024   Issue has been started today...

AlejaR

Moderator

321 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problemas de reprodução via Bluetooth

PlanPremiumCountryBrazilDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or Issue90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. A música é executada porém não é possível ouvir tocar nos aparelhos conectad...

Newbie

Plan Premium Country Brazil Device Xiaomi MI A3 Operating System Android 10   My Question or Issue 90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. ...

Eni

Moderator

13789 Views

5 replies

0 likes

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Solved!!Superuser Contribution Unable to share songs or view lyrics in latest beta.

PlanPremiumCountryUSDeviceSamsung Fold 5Operating SystemAndroid 14 My Question or IssueSince the last 2 beta updates on Android, I have been unable to view lyrics or share any content on mobile. I have verified that lyrics are available on desktop. S...

Casual Listener

Plan Premium Country US Device Samsung Fold 5 Operating System Android 14   My Question or Issue Since the last 2 beta updates on Android, I have been unable to view lyrics or share an...

Joan

Moderator

932 Views

4 replies

1 likes

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Piosenki same się przełączają na moim telewizorze

model urządzenia: samsung Q67AA 43mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i potem normalnie wracał dźwięk. Z czasem się do tego przyzwycza...

Newbie

model urządzenia: samsung Q67AA 43 mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i pote...

Arko2

Visitor

3789 Views

4 replies

1 likes

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Superuser Contribution Chromebook cannot download songs to SD Card

PlanFree/PremiumCountryHong KongDeviceLenovo ChromebookOperating SystemChrome OS My Question or IssueI have a new Chromebook, and want to store downloaded songs onto an external SD card. I have changed storage permissions in Android settings. But in ...

Visitor

Plan Free/Premium Country Hong Kong Device Lenovo Chromebook Operating System Chrome OS   My Question or Issue I have a new Chromebook, and want to store downloaded songs onto an exter...

Dessi

Moderator

419 Views

1 replies

0 likes

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Superuser Contribution Song listed in album but link is greyed out

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on spotify?

Casual Listener

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on s...

qrmzk37xn90rjnk5qkkx

Visitor

858 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution When I look through new podcast episodes, I am brought back to top of list after opening an episode

PlanPremiumCountryUSDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI like to browse through the latest episodes of all my subscribed podcasts (by going to "your library" then "podcasts" and then scrolling through "episodes") ever...

Newbie

Plan Premium Country US Device Google Pixel 3a Operating System Android 11   My Question or Issue I like to browse through the latest episodes of all my subscribed podcasts (by going t...

Eni

Moderator

1318 Views

4 replies

1 likes

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Superuser Contribution Vibration feedback is missing for swipe to queue and scroll bar

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar.The only vibration feedback present in the app occurs when tapping the plus button to add a song ...

Newbie

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar. The only vibration feedback present in the...

Novy

Moderator

523 Views

1 replies

0 likes

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Superuser Contribution Daily Mixes are gone with new UI update

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone.

Casual Listener

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone. 

Dessi

Moderator

14589 Views

24 replies

12 likes

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  • 24 replies
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Solved!! Still no AI Playlists

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been completely uninstalled and reinstalled (Yay for having...

Newbie

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been com...

DomPajot

Regular

2539 Views

2 replies

0 likes

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Superuser Contribution songs will not play in app on phone

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

Visitor

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

OscarDC

Moderator

550 Views

1 replies

0 likes

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Superuser Contribution How do I stop Android from detecting I'm using Spotify on another device

When I play Spotify on a desktop or laptop computer or smart speaker, my phone detects it and shows it as the now playing thing on my phone. I don't want it to do this. I could understand it if I opened the app, but it does it regardless. Is there a ...

Music Fan

When I play Spotify on a desktop or laptop computer or smart speaker, my phone detects it and shows it as the now playing thing on my phone. I don't want it to do this.   I could understand it...

Ivelina

Moderator

815 Views

1 replies

0 likes

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Out of offline devices

I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently

Visitor

I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently

Amay

Spotify Star

431 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Podcast section not loading after plan change

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access the podcast section of the Spotify app from the land...

Casual Listener

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access t...

OscarDC

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello! I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE

I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTHING HAPPENS ON THE PHONE AND ON THE PC ALSO

Visitor

I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTH...

MihailY

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution log into spotify kids using google account

hi,I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (not the case for me) or people who are logging in via...

Regular

hi, I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (...

Vasil

Moderator

1347 Views

5 replies

1 likes

  • 1347 Views
  • 5 replies
  • 1 likes