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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201403 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201403 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545579 Views

78 replies

3 likes

  • 545579 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453220 Views

571 replies

38 likes

Account
Free
  • 453220 Views
  • 571 replies
  • 38 likes

Superuser Contribution Download or sync stuck on 77 of 98 always

Hello Folks, Every so often Spotify does an update of what I presume is one of my playlists. It always gets stuck on song 77 of 98. It will remain stuck for days if I do not force close Spotify. When I do that it is fine until the next time a sync ha...

Regular

Hello Folks,  Every so often Spotify does an update of what I presume is one of my playlists.  It always gets stuck on song 77 of 98.  It will remain stuck for days if I do not forc...

Ivelina

Moderator

2159 Views

3 replies

0 likes

  • 2159 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Canvas feature not loading/stopped working.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, as of last friday night my phone stopped loading the canvas videos in the applied song...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,...

Not applicable

52066 Views

48 replies

7 likes

  • 52066 Views
  • 48 replies
  • 7 likes

Solved!!Superuser Contribution The link to explore the "Fiction" category of podcasts is not working.

Bug for a few months now. Kept waiting for an update so posting.Pixel 6a. Android 14. Spotify App version 8.9.86.551.1. Tap "Search"2. Tap "Podcasts"3. Scroll to the bottom, and tap "See all"4. Under "Arts & Entertainment", tap "Fiction"Expected Beha...

Casual Listener

Bug for a few months now. Kept waiting for an update so posting. Pixel 6a. Android 14. Spotify App version 8.9.86.551. 1. Tap "Search" 2. Tap "Podcasts" 3. Scroll to the bottom, and tap "See ...

isgamus

Casual Listener

922 Views

5 replies

2 likes

  • 922 Views
  • 5 replies
  • 2 likes

Superuser Contribution cada vez que abro la canción y me aparece el video de fondo se me buguea

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular y ya probé de todo (desinstale, borre datos) y nad...

Visitor

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular...

Novy

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Assistant not able to control Spotify?

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device.- I used to be able to stop/close spotify by just swiping away the tile in the drop down menu. Now spotify just keeps play...

Casual Listener

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device. - I used to be able to stop/close spotify by just swiping away the ...

Naganoble

Visitor

10494 Views

17 replies

0 likes

  • 10494 Views
  • 17 replies
  • 0 likes

Superuser Contribution spotify stops working on oneplus 10pro android 12

PlanPremiumCountryBrazilDeviceOneplus 10 PRoOperating System(android 12) My Question or Issuespotify app plays for a few minutes and crashes, I've uninstalled and installed again, cleared the cache, disabled access from nearby devices and it doesn't ...

Casual Listener

Plan Premium Country Brazil Device Oneplus 10 PRo Operating System (android 12)   My Question or Issue spotify app plays for a few minutes and crashes, I've uninstalled and installed a...

venkatM6

Casual Listener

1898 Views

5 replies

0 likes

  • 1898 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jam

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

Visitor

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

AlejaR

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution While swiping on the progress bar, the song changes its volume

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the previous volume. Is it my phone's problem?

Newbie

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the p...

Vasil

Moderator

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Bom dia, o meu Spotify não reproduz musica, automáticamente.

O meu Spotify deixou de reproduzir musica automáticamente, por exemplo entro na APP, meto a ouvir uma música e depois para e não reproduz mais nenhuma, como é que soluciono o problema com quem é que tenho que falar?

Visitor

O meu Spotify deixou de reproduzir musica automáticamente, por exemplo entro na APP, meto a ouvir uma música e depois para e não reproduz mais nenhuma, como é que soluciono o problema com quem é que ...

Bittencourt

Spotify Star

2709 Views

1 replies

0 likes

  • 2709 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashing in the background - Samsung Galaxy Tab S7

PlanFree CountryUnited Kingdom DeviceSamsung Galaxy Tab S7 (WiFi) Operating SystemAndroid 13 (One UI 5.1.1) My Question or IssueI've recently started using Spotify again. Unfortunately, whilst listening to music in the background, it will randomly st...

Newbie

Plan Free   Country United Kingdom   Device Samsung Galaxy Tab S7 (WiFi)   Operating System Android 13 (One UI 5.1.1)   My Question or Issue I've recently started usi...

Trabb

Visitor

1421 Views

2 replies

0 likes

  • 1421 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Andoid app] Device list in landscape orientation

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or any other solution suitable for landscape oriented a...

Visitor

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or a...

icebaer72

Casual Listener

1459 Views

5 replies

0 likes

  • 1459 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist reordering is sometimes ignored or impossible

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of random. Additionally, when editing the playlist, t...

Visitor

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of...

Not applicable

1695 Views

2 replies

0 likes

  • 1695 Views
  • 2 replies
  • 0 likes

Superuser Contribution Despite auto-play/repeat being enabled, music stops after one song

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play, but it will not continue to the next song.

Visitor

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play...

user-removed

Not applicable

3430 Views

2 replies

1 likes

  • 3430 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Canvas not playing on the Oneplus Open

PlanPremium CountryFrance DeviceOneplus Open CPH2551 Operating SystemOxygen OS 15.0.0.220(EX01) / Android 15 My Question or IssueSo I recently bought the Oneplus Open which is a foldable phone, I did notice that spotify canvas aren't playing, im assu...

Regular

Plan Premium   Country France   Device Oneplus Open CPH2551   Operating System Oxygen OS 15.0.0.220(EX01) / Android 15   My Question or Issue So I recently bought the...

koukou67

Regular

1015 Views

2 replies

0 likes

  • 1015 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play selected album

PlanFreeCountryUKDeviceHonor playOperating SystemAndroid 9 Hi When I select an album to play via the Spotify app it plays a random song by the artist from a random album. The next song is then by the same artist but another random album. I've tried r...

Casual Listener

Plan Free Country UK Device Honor play Operating System Android 9   Hi   When I select an album to play via the Spotify app it plays a random song by the artist from a random alb...

Not applicable

4827 Views

5 replies

0 likes

  • 4827 Views
  • 5 replies
  • 0 likes

can't view full playlist descriptions

title. can't view more than two lines of text on any playlist descriptions. there's no "..." at the end, it just cuts off at the last word that fits within the two lines.version: 8.8.14.575plan: premiumandroid: 13 (one ui 5)model: samsung s20 fe 5g

Visitor

title. can't view more than two lines of text on any playlist descriptions. there's no "..." at the end, it just cuts off at the last word that fits within the two lines. version: 8.8.14.575 plan...

fmullan

Newbie

5462 Views

3 replies

4 likes

  • 5462 Views
  • 3 replies
  • 4 likes

Superuser Contribution Spotify Kids account problem to listen simultaneously on innioasis G1 devices

Hello, we are experiencing an issue with Spotify Kids accounts getting mixed up. Let me explain:We gifted two INNIOASIS G1 players to our two children, each with their own Spotify Kids account linked to our family plan. However, when they use them at...

Casual Listener

Hello, we are experiencing an issue with Spotify Kids accounts getting mixed up. Let me explain: We gifted two INNIOASIS G1 players to our two children, each with their own Spotify Kids acc...

AlejaR

Moderator

1922 Views

4 replies

0 likes

  • 1922 Views
  • 4 replies
  • 0 likes

Superuser Contribution One Touch button not working for Google Pixel Buds?

PlanPremiumCountryAustralia Operating SystemAndroid 15 My Question or IssueI own a Pixel Buds Pro and recently the One Touch button on both earphones do not work correctly with Spotify. It doesn't allow me to play, pause, and skip next songs. I alrea...

Newbie

Plan Premium Country Australia  Operating System Android 15   My Question or Issue I own a Pixel Buds Pro and recently the One Touch button on both earphones do not work correctly w...

MihailY

Moderator

1630 Views

1 replies

0 likes

  • 1630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Kids isn't on the Amazon Appstore - how do I download to my Amazon Fire Kids?

Family Plan, UKDevice Amazon Fire 8 tabletOperating System Fire OS 5.3.7.0 Is there a way to do this without downloading lots of other apk apps etc first, and will Spotify be releasing the new kids app on Amazon Appstore soon?

Visitor

Family Plan, UK Device Amazon Fire 8 tablet Operating System Fire OS 5.3.7.0   Is there a way to do this without downloading lots of other apk apps etc first, and will&nb...

iuban

Casual Listener

56589 Views

28 replies

53 likes

  • 56589 Views
  • 28 replies
  • 53 likes