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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7090 Views

0 replies

7 likes

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Download songs

My Question or IssueI have a downloaded list, but some songs are not downloaded and there is no icon to do it. Do some songs have a restriction?

Visitor

  My Question or Issue I have a downloaded list, but some songs are not downloaded and there is no icon to do it.  Do some songs have a restriction?  

Amay

Spotify Star

773 Views

1 replies

0 likes

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Superuser Contribution How can i stop spotify from using mobile data?

I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that.I put the app in offline mode, but it still uses mobile data.WTF? Is there any remedy for that?

Visitor

I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that. I put the app in offline mode, but it still uses mo...

iwaddo

Music Fan

2246 Views

4 replies

1 likes

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  • 1 likes

The song covers are not showing on my lock screen

When I tap on the compressed album art it does not display the album cover on the lock screen

Visitor

When I tap on the compressed album art it does not display the album cover on the lock screen

osornios

Spotify Star

389 Views

1 replies

0 likes

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On my lockscreen spotify freezes on one songs image, why?

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current song that's playing. This also occurs with the media ...

Visitor

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current so...

osornios

Spotify Star

307 Views

1 replies

0 likes

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LET ALL SPOTIFY USERS HAVE DAYLIST

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

315 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify keeps changing playlist on startup

PlanFreeCountryGermanyDevicePixel 7aOperating SystemAndroid 14Spotify VersionThe Spotify Version on my phone is 8.9.22.539 My Question or IssueAbout every second or third start of spotify on my phone, the played song changes to recommended songs inst...

Regular

Plan Free Country Germany Device Pixel 7a Operating System Android 14 Spotify Version The Spotify Version on my phone is 8.9.22.539   My Question or Issue About every second or third...

MartinT

Spotify Legend

1872 Views

4 replies

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Superuser Contribution How do I force the android spotify app to download all songs in a playlist

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I have confirmed they are not downloaded by going off...

Visitor

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I ...

OscarDC

Moderator

653 Views

1 replies

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Is it possible to log out from a device remotely?

I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it, but the old device also has downloaded playlists a...

Newbie

I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it,...

Not applicable

1469 Views

2 replies

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Superuser Contribution Hard crash when trying to share a song while offline

PlanPremiumCountryAmericaDevicePixel 7Operating SystemAndroid My Question or IssueHaving Spotify in offline mode causes the share button to hard crash the app, requiring reopening it and going online to share.

Visitor

Plan Premium Country America Device Pixel 7 Operating System Android   My Question or Issue Having Spotify in offline mode causes the share button to hard crash the app, requiring reop...

Maria

Moderator

465 Views

1 replies

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Superuser Contribution Why do my podcast episodes instantly get deleted?

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

Visitor

Whenever I post a new episode on my podcast, it almost instantly gets deleted and I am not being informed why. I am not breaking any community guidelines or rules. Please help

meaoww

Visitor

2840 Views

4 replies

5 likes

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Superuser Contribution Music playback stutters while phone screen is locked.

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, including while operating in background. Clean reinstall, alt...

Casual Listener

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, includ...

Not applicable

2088 Views

6 replies

2 likes

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Superuser Contribution Podcast doesn't play next episode

Every time I finish a podcast episode it plays the previous episode next

Visitor

Every time I finish a podcast episode it plays the previous episode next

Ivelina

Moderator

541 Views

1 replies

0 likes

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Superuser Contribution Android Car Bluetooth Issue

PlanFamily PremiumCountryUSADeviceGalaxy s20FEOperating SystemAndroid 13 - Tiramisu My Question or IssueSo Spotify stopped communicating with my car correctly and will no longer display information on the stereo. It still plays the content and I can ...

Casual Listener

Plan Family Premium Country USA Device Galaxy s20FE Operating System Android 13 - Tiramisu   My Question or Issue So Spotify stopped communicating with my car correctly and will n...

MartinT

Spotify Legend

651 Views

3 replies

0 likes

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Superuser Contribution Clicking Shuffle Twice does not unshuffle

PlanPremiumCountryirrelevant DeviceAll android devices i've used so far. Xiaomi mi 10, pixel 6, pixel 7 pro.Operating SystemAndroid 10, 11, 13. My Question or IssueThe shuffle button in the now playing screen is supposed to cycle between not shuffled...

Music Fan

Plan Premium Country irrelevant   Device All android devices i've used so far. Xiaomi mi 10, pixel 6, pixel 7 pro. Operating System Android 10, 11, 13.   My Question or Issue The...

Vasil

Moderator

878 Views

5 replies

0 likes

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Superuser Contribution Spotify Premiums still getting ads?

PlanPremiumDeviceSamsung A71 My Question or IssueI have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, but this is in Spotify Music. Any way how to fix it? I just recently r...

Music Fan

Plan Premium Device Samsung A71   My Question or Issue I have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, bu...

OscarDC

Moderator

1024 Views

9 replies

0 likes

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Superuser Contribution Stops playing on chromecast when I leave the home

PlanPremiumCountryDenmark DevicePixel 6aOperating SystemAndroid 14 My Question or IssueWhen I leave the home spotify stops playing on chromecast and starts playing on my phone in my pocket. This started a few days ago and have never been an issue bef...

Newbie

    Plan Premium Country Denmark  Device Pixel 6a Operating System Android 14   My Question or Issue When I leave the home spotify stops playing on chromecast and star...

Susan_GP

Moderator

363 Views

1 replies

0 likes

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Superuser Contribution I need to delete my Spotify account

I have made my accounts by using same username but I cannot login into account which I want and I don't know the password that is the main issue

Visitor

I have made my accounts by using same username but I cannot login into account which I want and I don't know the password that is the main issue

Susan_GP

Moderator

625 Views

1 replies

1 likes

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Superuser Contribution The quality of the sound in my mobile device has lowered, how to fix it?

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Casual Listener

I'm a premium member and since yesterday the sound quality has gotten worse. I can tell because I tested it with songs I listen to everyday. How can it be fixed? Thanks

Azk9

Newbie

2257 Views

4 replies

0 likes

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