Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
386780 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been completely uninstalled and reinstalled (Yay for having...
As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been com...
Regular
2490 Views
2 replies
0 likes
I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?
I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?
Moderator
544 Views
1 replies
0 likes
When I play Spotify on a desktop or laptop computer or smart speaker, my phone detects it and shows it as the now playing thing on my phone. I don't want it to do this. I could understand it if I opened the app, but it does it regardless. Is there a ...
When I play Spotify on a desktop or laptop computer or smart speaker, my phone detects it and shows it as the now playing thing on my phone. I don't want it to do this. I could understand it...
Moderator
787 Views
1 replies
0 likes
I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently
I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently
Spotify Star
421 Views
1 replies
0 likes
A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access the podcast section of the Spotify app from the land...
A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access t...
Moderator
357 Views
1 replies
0 likes
I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTHING HAPPENS ON THE PHONE AND ON THE PC ALSO
I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTH...
Moderator
313 Views
1 replies
0 likes
hi,I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (not the case for me) or people who are logging in via...
hi, I'm registered at spotify via my google account. When I try to install spotify kids for my son, the HowTo article offers solutions for people who've got their own login credentials for spotify (...
Moderator
1303 Views
5 replies
0 likes
hi!my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in the notification area/bar (normally allowing playback c...
hi! my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in t...
Newbie
43134 Views
9 replies
1 likes
Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist before, it just starts by itself and no stopping u...
Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist...
Moderator
314 Views
1 replies
0 likes
I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue, it does not show earlier songs so you can't jump b...
I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue,...
Moderator
782 Views
3 replies
0 likes
.
.
Spotify Star
746 Views
1 replies
1 likes
Hi.I am in the UK. Last week we had a three day outage from Virgin Wifi Changes in the house since.Our router has a new name.We have installed a new Chromecast. Since then all other devices are back up and running with no problem. And Google home res...
Hi. I am in the UK. Last week we had a three day outage from Virgin Wifi Changes in the house since. Our router has a new name. We have installed a new Chromecast. ...
Moderator
674 Views
7 replies
1 likes
PlanPremiumCountryCZDeviceGalaxy Note 10Operating Systemandroid 12 My Question or Issuehaving extremely annoying issue with Spotify. When I pick a playlist on my phone it plays fine. But when I use the headunit itself to pick a playlist the first son...
Plan Premium Country CZ Device Galaxy Note 10 Operating System android 12 My Question or Issue having extremely annoying issue with Spotify. When I pick a playlist on my phone it pla...
Moderator
2625 Views
8 replies
0 likes
Device Samsung j3 My Question or IIssueI am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried. The green arrow indicates the download of the playlists seem to have worked, but I don...
Device Samsung j3 My Question or IIssue I am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried. The green a...
Casual Listener
78759 Views
15 replies
0 likes
I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its just like this..?
I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its j...
Spotify Star
408 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Google Pixel pro 6Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 14 and Android 15My Question or IssueFor the past month or so the podcast queue has been br...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Google Pixel pro 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 14 and Android 15...
Casual Listener
1346 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(Google Pixel 6a)My IssueI've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs. I have all of my liked songs because at work I will just shuffle all of ...
Plan Premium Country United Kingdom Device (Google Pixel 6a) My Issue I've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs. ...
Moderator
621 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePixel 7 ProOperating SystemAndroid 14 My Question or IssueI usually manage playlists from my computer, or else will add things already in Liked Songs, but this past week I tried making a larger playlist using my phone of son...
Plan Premium Country US Device Pixel 7 Pro Operating System Android 14 My Question or Issue I usually manage playlists from my computer, or else will add things already in Liked Song...
Newbie
1831 Views
8 replies
0 likes
Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spotify because I don't want my latest song to keep app...
Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spot...
Regular
11570 Views
5 replies
0 likes
I've been using spotify premium for several years now (mostly on Android), and recently I've noticed an issue with the shuffle function: It ALWAYS plays my songs in the EXACT SAME ORDER. The playlist I usually listen too has around 120 songs, and eve...
I've been using spotify premium for several years now (mostly on Android), and recently I've noticed an issue with the shuffle function: It ALWAYS plays my songs in the EXACT SAME ORDER. The...
Roadie
57398 Views
3 replies
79 likes
