Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209208 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558222 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461626 Views
575 replies
39 likes
PlanPremiumCountryNorway DeviceSamsung Galaxy S24 Ultra / S21Operating SystemAndroid 14My Question or IssueEvery time i download a podcast i have started the progress disappears. The only way i have found to circumvent this is to have the episode pla...
Plan Premium Country Norway Device Samsung Galaxy S24 Ultra / S21 Operating System Android 14 My Question or Issue Every time i download a podcast i have started the progress disappear...
Casual Listener
585 Views
2 replies
0 likes
PlanPremium CountryFinland DeviceSamsung Galaxy J5 (2017) Operating SystemAndroid 9 My Question or Issue Ever since I updated my phone to Android 9 the upcoming song queue resets every time I close the app/just leave it for a while/turn off my screen...
Plan Premium Country Finland Device Samsung Galaxy J5 (2017) Operating System Android 9 My Question or Issue Ever since I updated my pho...
Casual Listener
11846 Views
12 replies
0 likes
I'm trying to open my Spotify Playlist in a Bottle. I have the bird nest. I've tried all day and night trying to put the egg in the nest, to no avail.
I'm trying to open my Spotify Playlist in a Bottle. I have the bird nest. I've tried all day and night trying to put the egg in the nest, to no avail.
Visitor
8862 Views
32 replies
7 likes
Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error that says there was a problem. Wont complete log in...
Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error ...
Spotify Star
380 Views
1 replies
0 likes
Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the songPremiumMoto Mod
Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the song Premium Moto Mod
Newbie
13454 Views
7 replies
4 likes
The control bar never appears (see screenshot).There is a closed and huge thread relating to vaguely similar issues (but with Samsung phones). I have tried all the suggested steps in that topic, including a clean re-install of the app, to no avail.De...
The control bar never appears (see screenshot). There is a closed and huge thread relating to vaguely similar issues (but with Samsung phones). I have tried all the suggested steps in that top...
Newbie
14321 Views
24 replies
13 likes
Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail.I am using Android Auto and a Pixel 9 Pro XL
Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail. I am using Android Aut...
Newbie
677 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A70Operating SystemAndroid 9, running one UI version 1.1 My Question or IssueSo I've just purchased a new phone and when playing spotify I cant seem to skip or pause while my phone is locked. I'm havi...
Plan Premium Country New Zealand Device Samsung Galaxy A70 Operating System Android 9, running one UI version 1.1 My Question or Issue So I've just purchased a new phone and ...
Visitor
13261 Views
2 replies
0 likes
My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen. When I click on any song link, there is no problem...
My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen....
Casual Listener
768 Views
2 replies
0 likes
I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out and then logging back in as well as clearing app ca...
I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out ...
Spotify Star
879 Views
1 replies
0 likes
Premium code
Premium code
Spotify Star
393 Views
1 replies
1 likes
PlanPremiumCountry DeviceGoogle Pixel 5, 3a XL, Carpodgo Android Auto, Volvo Grom Car BT3 Bluetooth SoundsystemOperating SystemAndroid 14 My Question or IssueSpotify is usually connected in my car via Bluetooth to my Soundsystem. When playing, Spotif...
Plan Premium Country Device Google Pixel 5, 3a XL, Carpodgo Android Auto, Volvo Grom Car BT3 Bluetooth Soundsystem Operating System Android 14 My Question or Issue Spotify is...
Newbie
3392 Views
2 replies
0 likes
Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something.Headphones: Soundcore Life Q30Phone: Moto G Stylus (Android)
Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something. Headphones: Soundcore Life Q30 Phone: ...
Not applicable
6126 Views
5 replies
0 likes
Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again
Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again
Moderator
1593 Views
7 replies
0 likes
PlanPremiumCountryUSDeviceMoto X4Operating SystemAndroid 9 My Question or IssueI have a playlist with a series of albums that play through in-order because there's a story. There are roughly 100 songs in the playlist, and I do have the playlist downl...
Plan Premium Country US Device Moto X4 Operating System Android 9 My Question or Issue I have a playlist with a series of albums that play through in-order because there's a story. T...
Regular
52502 Views
186 replies
19 likes
I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and this phone for at least 6 months and it has only j...
I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and...
Visitor
3406 Views
4 replies
0 likes
I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. Not just an off by 1 error it seems. Seems related t...
I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. N...
Casual Listener
615 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
1240 Views
1 replies
1 likes
PlanFreeCountryUkraineDeviceSamsung Galaxy A33Operating SystemAndroid 14 My Question or IssueMy playlists stop at the last second of the first song when my phone is connected via BT to JBL Clip 5.The Next/Prev buttons are inactive, swipe also does no...
Plan Free Country Ukraine Device Samsung Galaxy A33 Operating System Android 14 My Question or Issue My playlists stop at the last second of the first song when my phone is connected...
Moderator
752 Views
1 replies
1 likes
