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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396853 Views

547 replies

35 likes

Account
Free
  • 396853 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8483 Views

0 replies

7 likes

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Superuser Contribution Performance issues. Player Screen.

DeviceGoogle Pixel 7Operating SystemAndroid 13 IssueSlowly the player screen opens.App is frustrating to use. Demo Video: https://drive.google.com/file/d/10ax_1ejrQTTfK93JFZWOC7QmygAQDPZA/view?usp=drivesdk

Regular

Device Google Pixel 7 Operating System Android 13   Issue Slowly the player screen opens. App is frustrating to use.   Demo Video: https://drive.google.com/file/d/10ax_1ejrQTT...

Dmitry_S

Regular

729 Views

3 replies

0 likes

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Superuser Contribution Music is muted when casting to Google TV

PlanPremiumDevice(Samsung Galaxy 9, Sony X90J Google TV My Question or IssueWhen I cast music to my new Smart TV visa my phone the musical always starts playing on mute by default. The volume on the tv is still at a normal level, you just can't hear ...

Casual Listener

  Plan Premium Device (Samsung Galaxy 9, Sony X90J Google TV   My Question or Issue When I cast music to my new Smart TV visa my phone the musical always starts playing on mute by de...

jacob4567

Casual Listener

4421 Views

10 replies

0 likes

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Solved!!Superuser Contribution Reinstalled, now app crashes on startup.

PlanPremiumCountryUnited StatesDeviceAndroid LG K7Operating SystemAndroid Lollipop My Question or IssueI was just looking to fix a small bug and one solution said to reinstall the app, so I did just that. I was only able to log in to the app again, n...

Casual Listener

Plan Premium Country United States Device Android LG K7 Operating System Android Lollipop   My Question or Issue I was just looking to fix a small bug and one solution said to reinstal...

OscarDC

Moderator

12575 Views

8 replies

0 likes

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Superuser Contribution Spotify closes after a few seconds on kindle after opening

I tried to access my Spotify on my kindle fire (5th Gen) and it keeps closing after a few seconds after opening. I'm able to access my Spotify on both Computer and Android phone but not my kindle fire. Please help. Plan Free Device Kindle Fire Operat...

Casual Listener

I tried to access my Spotify on my kindle fire (5th Gen) and it keeps closing after a few seconds after opening. I'm able to access my Spotify on both Computer and Android phone but not my kindle fir...

flynnt1953

Regular

16014 Views

73 replies

6 likes

  • 16014 Views
  • 73 replies
  • 6 likes

Jam keeps interfering with family member's phone and vice versa.

PlanPremiumCountry USA DeviceGalaxy Note20 Ultra (mine), Hubby has a Galaxy 51Operating SystemAndroid My Question or Issue: When trying to play my playlist on my phone, the JAM feature starts playing my playlist on my husband's phone, even after turn...

Casual Listener

Plan Premium Country USA   Device Galaxy Note20 Ultra (mine), Hubby has a Galaxy 51 Operating System Android   My Question or Issue:  When trying to play my playlist on my pho...

OldCatNewTracks

Casual Listener

392 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution viewing downloaded content shows all content after update

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in offline mode. This wasn't the case before and it s...

Casual Listener

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in...

AlejaR

Moderator

699 Views

3 replies

1 likes

  • 699 Views
  • 3 replies
  • 1 likes

Superuser Contribution Remove devices from plan

2 android phones on my plan died (wont charge anymore to be able to open) The 2 new phones I got, cannot go offline now due to device limits. How can I remove the app from the old phones if I can't turn them on??

Visitor

2 android phones on my plan died (wont charge anymore to be able to open) The 2 new phones I got, cannot go offline now due to device limits. How can I remove the app from the old phones if I can't t...

Elena

Moderator

464 Views

1 replies

0 likes

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Superuser Contribution disconnect spotify from android app "clock"

When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?

Visitor

When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?

Joan

Moderator

5391 Views

4 replies

0 likes

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How to avoid Spotify to try to open mp3 files?

Hello. I'm using android and when I download a mp3 file and try to open it, Spotify is the default app (I never chose it), and it can't play it.How can I do to unlink mp3 files with Spotify? I wan't to use the default sound player of my phone.

Visitor

Hello. I'm using android and when I download a mp3 file and try to open it, Spotify is the default app (I never chose it), and it can't play it. How can I do to unlink mp3 files with Spotify? I wan'...

KatesHere

Community Legend

552 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Duo Plan advertising won't close

PlanPremium IndividualCountryPolandDevice/OSSamsung Galaxy S22 Ultra (SM-S908B/DS), Android 14, One UI 6.1, Google security patch level: 1 October 2024 Issue has been started today. It looks like this:Open a Spotify appStart playing some musicSwitch ...

Newbie

Plan Premium Individual Country Poland Device/OS Samsung Galaxy S22 Ultra (SM-S908B/DS), Android 14, One UI 6.1, Google security patch level: 1 October 2024   Issue has been started today...

AlejaR

Moderator

326 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Problemas de reprodução via Bluetooth

PlanPremiumCountryBrazilDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or Issue90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. A música é executada porém não é possível ouvir tocar nos aparelhos conectad...

Newbie

Plan Premium Country Brazil Device Xiaomi MI A3 Operating System Android 10   My Question or Issue 90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. ...

Eni

Moderator

13840 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Unable to share songs or view lyrics in latest beta.

PlanPremiumCountryUSDeviceSamsung Fold 5Operating SystemAndroid 14 My Question or IssueSince the last 2 beta updates on Android, I have been unable to view lyrics or share any content on mobile. I have verified that lyrics are available on desktop. S...

Casual Listener

Plan Premium Country US Device Samsung Fold 5 Operating System Android 14   My Question or Issue Since the last 2 beta updates on Android, I have been unable to view lyrics or share an...

Joan

Moderator

947 Views

4 replies

1 likes

  • 947 Views
  • 4 replies
  • 1 likes

Piosenki same się przełączają na moim telewizorze

model urządzenia: samsung Q67AA 43mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i potem normalnie wracał dźwięk. Z czasem się do tego przyzwycza...

Newbie

model urządzenia: samsung Q67AA 43 mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i pote...

Arko2

Visitor

3814 Views

4 replies

1 likes

  • 3814 Views
  • 4 replies
  • 1 likes

Superuser Contribution Chromebook cannot download songs to SD Card

PlanFree/PremiumCountryHong KongDeviceLenovo ChromebookOperating SystemChrome OS My Question or IssueI have a new Chromebook, and want to store downloaded songs onto an external SD card. I have changed storage permissions in Android settings. But in ...

Visitor

Plan Free/Premium Country Hong Kong Device Lenovo Chromebook Operating System Chrome OS   My Question or Issue I have a new Chromebook, and want to store downloaded songs onto an exter...

Dessi

Moderator

433 Views

1 replies

0 likes

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Superuser Contribution Song listed in album but link is greyed out

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on spotify?

Casual Listener

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on s...

qrmzk37xn90rjnk5qkkx

Visitor

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
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Superuser Contribution When I look through new podcast episodes, I am brought back to top of list after opening an episode

PlanPremiumCountryUSDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI like to browse through the latest episodes of all my subscribed podcasts (by going to "your library" then "podcasts" and then scrolling through "episodes") ever...

Newbie

Plan Premium Country US Device Google Pixel 3a Operating System Android 11   My Question or Issue I like to browse through the latest episodes of all my subscribed podcasts (by going t...

Eni

Moderator

1336 Views

4 replies

1 likes

  • 1336 Views
  • 4 replies
  • 1 likes

Superuser Contribution Vibration feedback is missing for swipe to queue and scroll bar

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar.The only vibration feedback present in the app occurs when tapping the plus button to add a song ...

Newbie

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar. The only vibration feedback present in the...

Novy

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes are gone with new UI update

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone.

Casual Listener

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone. 

Dessi

Moderator

14818 Views

24 replies

12 likes

  • 14818 Views
  • 24 replies
  • 12 likes

Solved!! Still no AI Playlists

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been completely uninstalled and reinstalled (Yay for having...

Newbie

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been com...

DomPajot

Regular

2582 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution songs will not play in app on phone

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

Visitor

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

OscarDC

Moderator

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes