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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375621 Views

541 replies

34 likes

Account
Free
  • 375621 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Playback control doesn't show up on notification bar

hi!my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in the notification area/bar (normally allowing playback c...

Casual Listener

hi! my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in t...

Lydalos

Newbie

42627 Views

9 replies

1 likes

App & Features
  • 42627 Views
  • 9 replies
  • 1 likes

Superuser Contribution There is a playlist reproducing itself every night

Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist before, it just starts by itself and no stopping u...

Visitor

Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist...

AlejaR

Moderator

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue is broken, songs are removed after being played

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue, it does not show earlier songs so you can't jump b...

Casual Listener

I start a playlist, then midway I add a song to the queue. After that song is played, the song disappears from the queue so you're unable to go back to the previous track. When you look at the queue,...

Eni

Moderator

704 Views

3 replies

0 likes

  • 704 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist help.

Hi.I am in the UK. Last week we had a three day outage from Virgin Wifi Changes in the house since.Our router has a new name.We have installed a new Chromecast. Since then all other devices are back up and running with no problem. And Google home res...

Casual Listener

Hi. I am in the UK. Last week we had a three day outage from Virgin Wifi   Changes in the house since. Our router has a new name. We have installed a new Chromecast. ...

AlejaR

Moderator

635 Views

7 replies

1 likes

  • 635 Views
  • 7 replies
  • 1 likes

Superuser Contribution Android auto, spotify plays random songs instead my playlist

PlanPremiumCountryCZDeviceGalaxy Note 10Operating Systemandroid 12 My Question or Issuehaving extremely annoying issue with Spotify. When I pick a playlist on my phone it plays fine. But when I use the headunit itself to pick a playlist the first son...

Regular

Plan Premium Country CZ Device Galaxy Note 10 Operating System android 12   My Question or Issue having extremely annoying issue with Spotify. When I pick a playlist on my phone it pla...

Ivelina

Moderator

2484 Views

8 replies

0 likes

  • 2484 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution can't find downloaded songs

Device Samsung j3 My Question or IIssueI am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried. The green arrow indicates the download of the playlists seem to have worked, but I don...

Casual Listener

Device  Samsung j3   My Question or IIssue I am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried.  The green a...

Atle04

Casual Listener

76951 Views

15 replies

0 likes

  • 76951 Views
  • 15 replies
  • 0 likes

Why does my spotify volume is lower than usual?

I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its just like this..?

Visitor

I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its j...

Bittencourt

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast Queue not updating/playing random episodes

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Google Pixel pro 6Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 14 and Android 15My Question or IssueFor the past month or so the podcast queue has been br...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Google Pixel pro 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 14 and Android 15...

1258472157

Casual Listener

1262 Views

2 replies

0 likes

podcast
  • 1262 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Play Saved Songs

PlanPremiumCountryUnited KingdomDevice(Google Pixel 6a)My IssueI've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs. I have all of my liked songs because at work I will just shuffle all of ...

Visitor

Plan Premium Country United Kingdom Device (Google Pixel 6a) My Issue I've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs.  ...

Yordan

Moderator

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution The "add to this playlist" interface often hangs after adding a song from search

PlanPremiumCountryUSDevicePixel 7 ProOperating SystemAndroid 14 My Question or IssueI usually manage playlists from my computer, or else will add things already in Liked Songs, but this past week I tried making a larger playlist using my phone of son...

Casual Listener

Plan Premium Country US Device Pixel 7 Pro Operating System Android 14   My Question or Issue I usually manage playlists from my computer, or else will add things already in Liked Song...

Jefffox18

Newbie

1754 Views

8 replies

0 likes

  • 1754 Views
  • 8 replies
  • 0 likes

Superuser Contribution How to close the spotify app on phone?

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spotify because I don't want my latest song to keep app...

Casual Listener

Hi, I can't seem to close the spotify on my phone (samsung s22). When I close all applications, Spotify keeps appearing with my latest song when I swipe down my phone menu. How do I really close spot...

Grenvthewise

Regular

9965 Views

5 replies

0 likes

  • 9965 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle plays the exact same songs in the exact same order every single time.

I've been using spotify premium for several years now (mostly on Android), and recently I've noticed an issue with the shuffle function: It ALWAYS plays my songs in the EXACT SAME ORDER. The playlist I usually listen too has around 120 songs, and eve...

Newbie

I've been using spotify premium for several years now (mostly on Android), and recently I've noticed an issue with the shuffle function: It ALWAYS plays my songs in the EXACT SAME ORDER.   The...

Dmitrу

Roadie

57097 Views

3 replies

79 likes

  • 57097 Views
  • 3 replies
  • 79 likes

Superuser Contribution Android Spotify Alarm Bug w/ workaround

I use Spotify as an alarm clock, and I use it with Spotify DJ. A few days ago, the DJ X stopped working on my alarms. I tried resetting my device, clearing all cache files from the clock and Spotify, clearing all stored files, logging in and out of S...

Regular

I use Spotify as an alarm clock, and I use it with Spotify DJ.  A few days ago, the DJ X stopped working on my alarms.  I tried resetting my device, clearing all cache files from the clock ...

Bluewinter6

Newbie

4949 Views

11 replies

3 likes

  • 4949 Views
  • 11 replies
  • 3 likes

Superuser Contribution Shuffle all songs of all albums and followed artists

Hi, it would be a great feature to be able to shuffle all songs of all the albums and followed artists, without using the playlists : So a Shuffle button on the top of those two sections of My music : - Albums : button "Shuffle all Albums" - Artists ...

Regular

Hi, it would be a great feature to be able to shuffle all songs of all the albums and followed artists, without using the playlists :   So a Shuffle button on the top of those...

GashPlow

Visitor

17120 Views

9 replies

43 likes

  • 17120 Views
  • 9 replies
  • 43 likes

Superuser Contribution Files do not download on Android/Samsung or on Ubuntu.

PlanPremiumCountrythe netherlands DeviceSamsung Galaxy SOperating SystemAndroid , Ubuntu My Question or IssueThe local files are playable but they DO NOT download, when yesterday they worked fine, neither in Ubuntu/Linux nor on my Android / Samsung. ...

Music Fan

  Plan Premium Country the netherlands   Device Samsung Galaxy S Operating System Android , Ubuntu   My Question or Issue The local files are playable but they DO NOT downl...

Eni

Moderator

309 Views

1 replies

0 likes

Premium
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Social] Tab for finding your followed friends.

It seems hard to find friends and view their playlists on mobile. No real intuitive easy way to find a buddy's playlists. I like to often listen to my friends music so I can get new songs in the mix and discover new music but it is a hassle to naviga...

Newbie

It seems hard to find friends and view their playlists on mobile. No real intuitive easy way to find a buddy's playlists. I like to often listen to my friends music so I can get new songs in the mix ...

Aquilinenoodle

Newbie

912 Views

2 replies

0 likes

Mobile
Social
  • 912 Views
  • 2 replies
  • 0 likes

Music stops playing after turning off shuffle for first time.

After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order. It will also lose its place in the playlist and I...

Visitor

After opening the app and selecting a song in the playlist, if I turn shuffle off before the song ends, the next song will not play and the music will just stop instead of continuing to play in order...

jbird_justin

Newbie

1308 Views

3 replies

0 likes

  • 1308 Views
  • 3 replies
  • 0 likes

Superuser Contribution Update Google play subscription to a different Google account ?

I have Google account "A" and want to switch payment method to Google account "B" or even just manually add my card to Spotify. However when I hit 'manage subscription' it just tells me I need to log in to Google account "A" which I have tried. It st...

Visitor

I have Google account "A" and want to switch payment method to Google account "B" or even just manually add my card to Spotify. However when I hit 'manage subscription' it just tells me I need to log...

Eni

Moderator

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes