Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209184 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209184 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558203 Views

78 replies

3 likes

  • 558203 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461617 Views

575 replies

39 likes

Account
Free
  • 461617 Views
  • 575 replies
  • 39 likes

Superuser Contribution Bluetooth headphones open Spotify when pressing play button.

DeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueWhen Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify even when it's not already open. This is particularly annoying as so...

Visitor

Device Huawei P20 lite Operating System Android 9   My Question or Issue When Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify ...

somedanishguy

Regular

25054 Views

26 replies

7 likes

  • 25054 Views
  • 26 replies
  • 7 likes

I just cleared my data application but turns out i can't access my premium

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

Visitor

I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March

osornios

Spotify Star

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect connexion issue with Yamaha V6A

PlanPremiumCountrySpainDeviceSamsung Galaxy 20 Ultra 5g, Macbook Pro 2019Operating SystemMac OS 12.1, Android 12 My Question or IssueSince the 1.48 update Spotify Connect no longer works for me.I can see the device in the Spotify app, but it never es...

Casual Listener

Plan Premium Country Spain Device Samsung Galaxy 20 Ultra 5g, Macbook Pro 2019 Operating System Mac OS 12.1, Android 12   My Question or Issue Since the 1.48 update Spotify Connect no ...

Not applicable

12396 Views

7 replies

0 likes

  • 12396 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to turn on Spotify "wallpaper" widget on a lock screen?

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. Is it still possible to turn on this feature on Andro...

Newbie

I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. ...

OscarDC

Moderator

1499 Views

1 replies

0 likes

  • 1499 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium casting

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of today my Spotify is telling me that i must be a premium subscriber to cast to my Googl...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

OscarDC

Moderator

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution No video option

PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...

Visitor

Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10)   My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...

Eni

Moderator

7683 Views

8 replies

2 likes

Android
JRE
Videos
  • 7683 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify stops while playing on the background

PlanPremiumCountryLatvia DeviceOnePlus 5Operating System Android 8.1 My Question or IssueSpotify stops playing music while playing on the background each 20 minutes approximately. I need to take my phone, unlock it, open Spotify and press play, then ...

Regular

  Plan Premium Country Latvia   Device OnePlus 5 Operating System   Android 8.1   My Question or Issue Spotify stops playing music while playing on the background eac...

Tiredofplaybackissue

Casual Listener

2962 Views

4 replies

11 likes

Android
Android 8
Battery performance
Oneplus
stops playing music
  • 2962 Views
  • 4 replies
  • 11 likes

Superuser Contribution Progress bar not showing on my car touch screen

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that had this progress bar going on just fine and then t...

Casual Listener

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that ...

Vasil

Moderator

2714 Views

6 replies

0 likes

  • 2714 Views
  • 6 replies
  • 0 likes

Superuser Contribution Equalizer resets every music change

PlanPremiumCountryBrazilDevice(ASUS ZenPhone 3 MAX)Operating System(Android 7.0) My Question or Issue Hello! Hope everyone is in best of health. I've just got a new issue on my Spotify Android App. After the last June update, everytime a music change...

Regular

Plan Premium Country Brazil Device (ASUS ZenPhone 3 MAX) Operating System (Android 7.0)   My Question or Issue   Hello! Hope everyone is in best of health. 🙏   I've just ...

Not applicable

2664 Views

3 replies

0 likes

  • 2664 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't play any audio

PlanPremiumCountryPhilippines DeviceRealme 10Operating SystemAndroid 14 My Question or IssueHow can I fix this? I've tried everything, from uninstalling and installing Spotify, rebooting my phone, checking the permissions, and the app's setting and i...

Newbie

  Plan Premium Country Philippines  Device Realme 10 Operating System Android 14   My Question or Issue How can I fix this? I've tried everything, from uninstalling and inst...

Vasil

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify plays songs at a very low volume even when the phone volume is at maximum

PlanPremiumCountryNigeriaDeviceRedmi note 13 pro plus 5gOperating SystemAndroid 15 My Question or IssueMy Spotify plays songs at a level low volume even when the phone volume is at maximum. And this only happens in Spotify app. Amazon prime, Netflix ...

Visitor

Plan Premium Country Nigeria Device Redmi note 13 pro plus 5g Operating System Android 15   My Question or Issue My Spotify plays songs at a level low volume even when the phone volume...

Yordan

Moderator

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Superuser Contribution why does my Spotify keep pausing whenever I try to use it

whenever I use spotify, half of the time it will start pausing and skipping songs and it stops when I reset my device but in less than 24 hours it comes back. my device also starts triggering the Google assistant and changing the volume, for that inf...

Visitor

whenever I use spotify, half of the time it will start pausing and skipping songs and it stops when I reset my device but in less than 24 hours it comes back. my device also starts triggering the Goo...

Ivelina

Moderator

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded albums don't load when offline

The other day I was on a plane and was very annoyed to find that I wasn't able to play any of my hundreds of downloaded albums. Whenever I clicked on one of the downloaded albums, it wouldn't even attempt to load but instead showed me a message sayin...

Newbie

The other day I was on a plane and was very annoyed to find that I wasn't able to play any of my hundreds of downloaded albums. Whenever I clicked on one of the downloaded albums, it wouldn't even at...

Eni

Moderator

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song muted after Skipping manually on my Bluetooth-Connected Car

Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play again. The Song time-stence runs just perfectly alon...

Regular

Hello, like many others i have the issue that my music mutes after skipping a song manually, when connected to my Car via bluetooth. I then need to turn the Volume of the car Up again or Press Play a...

Koerner1996

Regular

3946 Views

14 replies

0 likes

Android
bluetooth
Car
mute
skip
  • 3946 Views
  • 14 replies
  • 0 likes

Superuser Contribution Disconnecting from car system

Hi, When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds later, stops again. Plan: Premium Device: Samsung Galaxy S10+ running A...

Newbie

Hi,    When playing via my car entertainment system (Ford Sync) the last couple of days songs just seem to stop mid track, requiring me to press play again. Then a couple of seconds later...

ArfanR

Visitor

2695 Views

3 replies

0 likes

  • 2695 Views
  • 3 replies
  • 0 likes

Superuser Contribution All of the Spotify songs are greyed out

PlanFreeCountryNepalDeviceSamsung Galaxy Note 10+ My Question or IssueI had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and now all the songs are greyed out. When i turn on the ''Show unplayable ...

Newbie

Plan Free Country Nepal Device Samsung Galaxy Note 10+   My Question or Issue I had been using Spotify Premium cracked for a few years. Everything was going good until some weeks ago and...

Novy

Moderator

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sound Keeps Cutting in and out.

PlanPremium with Free HuluCountryUSADeviceGoogle Pixel 3a XLOperating SystemAndroid 11 My Question or IssueThis has been going on for a few months. Whenever I'm listening to the android app of Spotify, there have been many moments where the sound wil...

Casual Listener

Plan Premium with Free Hulu Country USA Device Google Pixel 3a XL Operating System Android 11   My Question or Issue This has been going on for a few months.  Whenever I'm listeni...

sureman

Visitor

54732 Views

21 replies

6 likes

audio
cut out
Podcasts
sound
  • 54732 Views
  • 21 replies
  • 6 likes

Couldn't load the lyrics for this song

Every song I try to listen to, the lyrics don't load. Is there any fix to this?

Visitor

Every song I try to listen to, the lyrics don't load. Is there any fix to this?

swiftiexlivie13

Casual Listener

1321 Views

3 replies

0 likes

  • 1321 Views
  • 3 replies
  • 0 likes