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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6870 Views

0 replies

7 likes

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Superuser Contribution Al estar reproduciendo una playlist en ki celular (samsung s 23 ultra)

O en mi tablet (samsung galaxy tab s 8 ultra) se interrumpe la reproducción y tengo que darle "play", para reiniciarla. Cómo puedo reparar esto

Visitor

O en mi tablet (samsung galaxy tab s 8 ultra) se interrumpe la reproducción y tengo que darle "play", para reiniciarla. Cómo puedo reparar esto

Susan_GP

Moderator

271 Views

1 replies

0 likes

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Superuser Contribution Dowload option not showing

When I go on song options, I am not seeing an option to download.what to do

Visitor

When I go on song options, I am not seeing an option to download.what to do

buckyrov

Visitor

2552 Views

2 replies

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Superuser Contribution All my downloaded songs, playlists and albums are gone on my Android phone

All of my Spotify songs, albums and playlists that I downloaded are gone and I don't know what happened.Yesterday (March 24, 2024), I had all my Spotify downloaded songs, playlists and albums here. But today (March 25, 2024), all my Spotify downloade...

Roadie

All of my Spotify songs, albums and playlists that I downloaded are gone and I don't know what happened. Yesterday (March 24, 2024), I had all my Spotify downloaded songs, playlists and albums here....

Ivelina

Moderator

333 Views

1 replies

0 likes

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Cómo recuperar mi música en un dispositivo nuevo?

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están por fa ayudaaa!!

Visitor

Inicié sesión en un dispositivo nuevo y mis playlists y mis me gusta no están 😭😭😭 por fa ayudaaa!!

Anyk17

Spotify Star

414 Views

1 replies

0 likes

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Superuser Contribution Se me desactiva automáticamente la opción sin pausas

Cuando escucho música siempre tengo la opción "sin pausas" activada pero de la nada se desactiva, es incómodo.

Visitor

Cuando escucho música siempre tengo la opción "sin pausas" activada pero de la nada se desactiva, es incómodo.

MartinT

Spotify Legend

389 Views

1 replies

0 likes

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no puedo musica en modo sin conexion aunque ya he pagado

se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album

Visitor

se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album

osornios

Spotify Star

331 Views

1 replies

0 likes

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Superuser Contribution No songs showing in playlists

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as well: uninstall the app > turn off the phone > tak...

Visitor

All daily Playlist and like songs display no songs anymore. Device is a Samsung s9. I have cleared the cache and Uninstalled and reinstall. I have a sd card in my device. I have done the following as...

Joan

Moderator

5991 Views

5 replies

1 likes

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Superuser Contribution i can't listen together wit my friend

So i wanna listen a song with my friend together but when they try open the link nothings happen.

Visitor

So i wanna listen a song with my friend together but when they try open the link nothings happen.

Vasil

Moderator

284 Views

1 replies

0 likes

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Download songs

My Question or IssueI have a downloaded list, but some songs are not downloaded and there is no icon to do it. Do some songs have a restriction?

Visitor

  My Question or Issue I have a downloaded list, but some songs are not downloaded and there is no icon to do it.  Do some songs have a restriction?  

Amay

Spotify Star

771 Views

1 replies

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Superuser Contribution How can i stop spotify from using mobile data?

I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that.I put the app in offline mode, but it still uses mobile data.WTF? Is there any remedy for that?

Visitor

I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that. I put the app in offline mode, but it still uses mo...

iwaddo

Music Fan

2225 Views

4 replies

1 likes

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The song covers are not showing on my lock screen

When I tap on the compressed album art it does not display the album cover on the lock screen

Visitor

When I tap on the compressed album art it does not display the album cover on the lock screen

osornios

Spotify Star

387 Views

1 replies

0 likes

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On my lockscreen spotify freezes on one songs image, why?

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current song that's playing. This also occurs with the media ...

Visitor

I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current so...

osornios

Spotify Star

306 Views

1 replies

0 likes

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LET ALL SPOTIFY USERS HAVE DAYLIST

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

312 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify keeps changing playlist on startup

PlanFreeCountryGermanyDevicePixel 7aOperating SystemAndroid 14Spotify VersionThe Spotify Version on my phone is 8.9.22.539 My Question or IssueAbout every second or third start of spotify on my phone, the played song changes to recommended songs inst...

Regular

Plan Free Country Germany Device Pixel 7a Operating System Android 14 Spotify Version The Spotify Version on my phone is 8.9.22.539   My Question or Issue About every second or third...

MartinT

Spotify Legend

1850 Views

4 replies

0 likes

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Superuser Contribution How do I force the android spotify app to download all songs in a playlist

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I have confirmed they are not downloaded by going off...

Visitor

When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I ...

OscarDC

Moderator

648 Views

1 replies

0 likes

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Is it possible to log out from a device remotely?

I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it, but the old device also has downloaded playlists a...

Newbie

I have a broken phone in a way that it still can stream Spotify if it's controled by another device, but it's unresponsive/broken. I want to switch to a different device and have offline songs on it,...

Not applicable

1442 Views

2 replies

0 likes

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Superuser Contribution Hard crash when trying to share a song while offline

PlanPremiumCountryAmericaDevicePixel 7Operating SystemAndroid My Question or IssueHaving Spotify in offline mode causes the share button to hard crash the app, requiring reopening it and going online to share.

Visitor

Plan Premium Country America Device Pixel 7 Operating System Android   My Question or Issue Having Spotify in offline mode causes the share button to hard crash the app, requiring reop...

Maria

Moderator

462 Views

1 replies

0 likes

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