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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842675 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842675 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14276 Views
  • 1 replies
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  • 14276 Views
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Superuser Contribution [Android Auto] Artist info is not displayed

PlanPremiumDeviceOneplus 8 Pro, Jeep Compass 4xe (2021)Operating SystemAndroid 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147) My IssueWhen I use spotify over a wired android auto connection in my car, the ar...

  • Music Fan
  • Plan Premium Device Oneplus 8 Pro, Jeep Compass 4xe (2021) Operating System Android 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147)   My Issue W...
  • Elena
  • Moderator
  • 442 Views
  • 10 replies
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  • android auto
    Artist
  • 442 Views
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Solved!!Superuser Contribution App Suddenly Stopped Working

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemMost recent android update My Question or IssueAs of 2 days ago my app completed stopped working only on my phone. Using the web browser spotify still works on a phone chrome browser, and usi...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Most recent android update   My Question or Issue As of 2 days ago my app completed stopped working only on my pho...
  • maxfield034
  • Newbie
  • 652 Views
  • 2 replies
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  • 652 Views
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Superuser Contribution Genius Behind the Lyrics removed?

My Question or IssueWas the Genius Behind the Lyrics feature removed from the mobile app? If so, when? It doesn't seem to be there anymore with songs that ARE showing it on Roku and/or Chromecast (Chromecast shows it on more songs than Roku). Just wo...

  • Composer
  •   My Question or Issue Was the Genius Behind the Lyrics feature removed from the mobile app?  If so, when?  It doesn't seem to be there anymore with songs that ARE showing it on Roku...
  • Elena
  • Moderator
  • 2789 Views
  • 5 replies
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  • 2789 Views
  • 5 replies
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Unable to play or view music

PlanPremiumDeviceMotorola moto g6Operating SystemAndroid 9My Question or IssueAttempting to open an album or playlist page results in either a black screen, or shows a loading screen endlessly. I have tried the following in order to resolve this issu...

  • Casual Listener
  • Plan Premium Device Motorola moto g6 Operating System Android 9 My Question or Issue Attempting to open an album or playlist page results in either a black screen, or shows a loading screen ...
  • Amayy
  • Rising Star 4
  • 198 Views
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  • 198 Views
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Superuser Contribution Repeat one disables itself 2022

PlanPremiumCountryUKDeviceHuawei Mate 20proOperating SystemWindows 10 My Question or IssueSeems like there are a few running threads on this forum reporting issues of the repeat one button disabling itself after skipping over to the next track or sta...

  • Casual Listener
  • Plan Premium Country UK Device Huawei Mate 20pro Operating System Windows 10   My Question or Issue Seems like there are a few running threads on this forum reporting issues of the rep...
  • mkaansah
  • Casual Listener
  • 787 Views
  • 2 replies
  • 1 likes
  • 787 Views
  • 2 replies
  • 1 likes

Superuser Contribution Already played podcast episodes won't disappear from the pull down bar

PlanPremiumCountryGermanyDeviceSamsung Galaxy A22Operating SystemAndroid 11 My Question or IssueIn the pull down bar that's in my notification area there are four already finished podcast episodes that I'd really like to get rid of. some of them have...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy A22 Operating System Android 11   My Question or Issue In the pull down bar that's in my notification area there are four already fin...
  • CarlosE
  • Moderator
  • 1196 Views
  • 6 replies
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  • 1196 Views
  • 6 replies
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Superuser Contribution Enhance button not showing up!!

PlanPremiumCountryMy main account is a UK account and I am in Australia at the moment so the test account I made was AustralianDeviceOnePlus Nord 2 5G Operating SystemAndroid 11 My Question or IssueI don't know why my main account won't show the enha...

  • Casual Listener
  • Plan Premium Country My main account is a UK account and I am in Australia at the moment so the test account I made was Australian Device OnePlus Nord 2 5G  Operating System Android 11&nb...
  • JonahTweed
  • Casual Listener
  • 696 Views
  • 6 replies
  • 0 likes
  • annoying
    Enhance button
    frustrated
  • 696 Views
  • 6 replies
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Superuser Contribution [Mobile] Block/Hide Artists on Spotify Playlists and Release Radar

The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now. Within the last year or two, a change was made where you can no longer hide particular artists permanently from your playlist. For examp...

  • Casual Listener
  • The release of Friday's Release Radar is one of my favorite parts of the week and has been for about 5 years now.  Within the last year or two, a change was made where you can no longer hide par...
  • NordicHector
  • Casual Listener
  • 523 Views
  • 10 replies
  • 5 likes
  • Mobile
  • 523 Views
  • 10 replies
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Superuser Contribution Multiple Ongoing Issues with Playback (Stopping, Now Playing Bar and Lock Screen Controls Missing)

For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: full reinstall, clear cache, log out, restart, etc. ...

  • Casual Listener
  • For months now I have been unable to solve the following three very annoying issues with playback. I have repeatedly tried all the “standard” fixes I found browsing the forums and searching online: f...
  • Yordan
  • Moderator
  • 204 Views
  • 1 replies
  • 1 likes
  • 204 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify starts playing music by opening the app

PlanPremiumCountrySwitzerlandDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueHey there, everytime I open the Spotify app, it automatically starts playing music. I don't want that and I haven't found a solution so far. Thank you ...

  • Casual Listener
  • Plan Premium Country Switzerland Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue Hey there, everytime I open the Spotify app, it automatically starts playin...
  • Yordan
  • Moderator
  • 1225 Views
  • 6 replies
  • 4 likes
  • 1225 Views
  • 6 replies
  • 4 likes

Superuser Contribution How to download Spotfiy app on new Huawei smartphone?

Hello, How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery.Deezer and Tidal are available, but I can't find Spotify.Are you planning to release it s...

  • Gig Goer
  • Hello,   How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery. Deezer and Tidal are availa...
  • sichev
  • Newbie
  • 57273 Views
  • 22 replies
  • 6 likes
  • App
    appgallery
    Download
    huawei
  • 57273 Views
  • 22 replies
  • 6 likes

Play/pause not working with Rayban Smart Glasses

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 6Operating SystemAndroid 12 My Question or IssueSo I just got the new Rayban smart glasses, and they have a 'touchpad' on the side to play/pause and skip tracks. This function works perfectly for You...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device Google Pixel 6 Operating System Android 12   My Question or Issue So I just got the new Rayban smart glasses, and they have a 'to...
  • Hydez17
  • Casual Listener
  • 219 Views
  • 1 replies
  • 1 likes
  • 219 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files for Android

Hi everyone!Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local files! You can now stream all audio files stored in your device u...

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  • Spotify Star
  • Spotify Star
  • Hi everyone! Exciting news for users of Spotify on Android devices: you may have noticed a new feature in your app that has been highly requested in the Community. This feature is Local fil...
  • Jerd
  • Casual Listener
  • 620 Views
  • 3 replies
  • 5 likes
  • 620 Views
  • 3 replies
  • 5 likes

Solved!!Superuser Contribution Two notifications

PlanPremiumCountrySingapore DeviceGalaxy A51Operating SystemAndroid version 11 My Question or IssueI currently have two notifications on my phone everytime I play music? If I want to get rid of the Spotify notification on my notification bar, it alwa...

  • Music Fan
  • Plan Premium Country Singapore    Device Galaxy A51 Operating System Android version 11   My Question or Issue I currently have two notifications on my phone everytime I pla...
  • Jeremy
  • Moderator
  • 21549 Views
  • 61 replies
  • 10 likes
  • 21549 Views
  • 61 replies
  • 10 likes

Amazon Echo freezes after 3 songs

PlanPremiumCountryUnited StatesDeviceG8X ThinQAmazon Echo Dot (3rd gen)Windows 10 PCOperating SystemAndroid 10Windows 10 My Question or IssueWithin the last week I have found that my Alexa Echo devices are only able to play 3 songs before freezing up...

  • Visitor
  • Plan Premium Country United States Device G8X ThinQ Amazon Echo Dot (3rd gen) Windows 10 PC Operating System Android 10 Windows 10   My Question or Issue Within the last week I have...
  • user-removed
  • Not applicable
  • 152 Views
  • 1 replies
  • 1 likes
  • 152 Views
  • 1 replies
  • 1 likes

Losing Volume Control with Chromecast

Well, my problem of Chromecast randomly disconnecting with Spotify stopped with latest update (to Spotify) - but I'm experiencing another isue: I frequently lose volume control on my phone. For instance, I’ll try turning the music down and notice I’m...

  • Gig Goer
  • Well, my problem of Chromecast randomly disconnecting with Spotify stopped with latest update (to Spotify) - but I'm experiencing another isue: I frequently lose volume control on my phone. &n...
  • psgpremium
  • Music Fan
  • 31059 Views
  • 68 replies
  • 39 likes
  • 31059 Views
  • 68 replies
  • 39 likes

Superuser Contribution Very badly matching songs play when switching devices - how to stop?

Premium/US/Pixel5a5g&Win10/11PC I have autoplay on, and it's fine when my 99.999% used playlist ends, however, if I switch devices, i.e. to Android(driving), it starts playing really wrong songs (for my liking). Like, really wrong - would never searc...

  • Casual Listener
  • Premium/US/Pixel5a5g&Win10/11PC   I have autoplay on, and it's fine when my 99.999% used playlist ends, however, if I switch devices, i.e. to Android(driving), it starts playing really wro...
  • JimGaleForce2
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Browse] avoid phone lock while in Spotify, like it happens in navigation apps as Waze lock

On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that

  • Casual Listener
  • On some of my devices where I run Spotify and we enjoy to read the song lyrics it could be useful to have an option to avoid the screen lock: in android we don't find any option to do that
  • Eni
  • Moderator
  • 127 Views
  • 3 replies
  • 1 likes
  • Android
    Browse
  • 127 Views
  • 3 replies
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Solved!! STILL LACKING BASIC FEATURES FOR ANDROID. THE ANDROID DEVELOPMENT TEAM IS ACTUALLY USELESS

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Thank god for swipe to queue finally being added. Good work spotify!

  • Casual Listener
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo,    Thank god for swipe to queue finally being ad...
  • ankinker
  • Casual Listener
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify locking phone screen when a new song starts playing

PlanFreeCountryUnited StatesDeviceGoogle Pixel 3aOperating SystemAndroid 11 Beta My Question or IssueWhen using the Spotify mobile app, every time a new song starts playing when the Spotify app is currently being looked at, my phone screen turns off,...

  • Casual Listener
  • Plan Free Country United States Device Google Pixel 3a Operating System Android 11 Beta   My Question or Issue When using the Spotify mobile app, every time a new song starts playing w...
  • kevinb2
  • Visitor
  • 1863 Views
  • 14 replies
  • 4 likes
  • 1863 Views
  • 14 replies
  • 4 likes