Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.
I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...
Casual Listener
7100 Views
7 replies
0 likes
Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect to any speaker unless I restart the phone. When I tr...
Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect t...
Spotify Legend
847 Views
3 replies
1 likes
PlanPremium FamilyCountryUkraineDevice(OnePlus Nord N10 5G)Operating System(Oxygen OS 11, Android 11) My Question or IssueWhen adding a song to playlist from "now playing" UI, playlists look like this On my other phone running Android 12 everything l...
Plan Premium Family Country Ukraine Device (OnePlus Nord N10 5G) Operating System (Oxygen OS 11, Android 11) My Question or Issue When adding a song to playlist from "now playing" UI...
Regular
975 Views
7 replies
0 likes
Problem: When I sideload an Android app that utilizes audio features and then launch Spotify, the audio from both apps becomes mixed and distorted.Suggestion: I propose that whenever Spotify starts on Android TV, it mutes the system sound momentarily...
Problem: When I sideload an Android app that utilizes audio features and then launch Spotify, the audio from both apps becomes mixed and distorted. Suggestion: I propose that whenever Spotify starts...
Moderator
622 Views
1 replies
0 likes
Samsung A52s with Shokz Openrun.Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the headset. Any suggestions?I have reset the Shokz device, ...
Samsung A52s with Shokz Openrun. Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the ...
Moderator
5173 Views
1 replies
0 likes
I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists disappear. The download button at the top of the play...
I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists di...
Moderator
622 Views
1 replies
0 likes
Previously downloaded songs are not played only by a certain number of songs . How many songs can I have on my playlist?
Previously downloaded songs are not played only by a certain number of songs . How many songs can I have on my playlist?
Spotify Legend
381 Views
1 replies
0 likes
me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"
me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"
Visitor
2118 Views
3 replies
0 likes
I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.
I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.
Newbie
3267 Views
5 replies
1 likes
Plan PremiumCountry GermanyDevice Samsung Galaxy Tab S5eOperating System Android 11 Spotify does not play any podcast, even if i locally downladed it.Any music plays without problems.I de- and reinstalled, I emptied cache and downloads, but still it ...
Plan Premium Country Germany Device Samsung Galaxy Tab S5e Operating System Android 11 Spotify does not play any podcast, even if i locally downladed it. Any music plays without proble...
Moderator
336 Views
1 replies
0 likes
My Spotify won't let me play anything. All my playlists are empty, podcasts have no episodes and it won't show my liked songs Plan Premium Country Nigeria Device Pixel 6a Operating System Android 14
My Spotify won't let me play anything. All my playlists are empty, podcasts have no episodes and it won't show my liked songs Plan Premium Country Nigeria &...
Spotify Star
852 Views
1 replies
3 likes
Music is shutting down.
Music is shutting down.
Moderator
365 Views
1 replies
0 likes
I can access to my account but all music isn't working and all playlists are empty.
I can access to my account but all music isn't working and all playlists are empty.
Moderator
401 Views
1 replies
0 likes
hello,In the French version of your apps (both Android and Playstore), in the podcasts library, the link behind the "Business et Tech" category is broken. Could be a nice thing to fix.
hello, In the French version of your apps (both Android and Playstore), in the podcasts library, the link behind the "Business et Tech" category is broken. Could be a nice thing to fix.
Moderator
341 Views
1 replies
0 likes
PlanPremiumCountryMoroccoDeviceXiaomi Redmi note 8 pro Operating SystemAndroid 11 My Question or IssueSpotify doesn't stop playing music when I play a video/audio on other apps or when making calls.
Plan Premium Country Morocco Device Xiaomi Redmi note 8 pro Operating System Android 11 My Question or Issue Spotify doesn't stop playing music when I play a video/audi...
Spotify Star
1380 Views
3 replies
1 likes
For some reason if I'm listening to a playlist with both podcasts and music in it (i.e. my Daily Drive), whenever Spotify transitions from playing a song to a podcast, it just paused at the start of the podcast (and the same from podcasts to songs).I...
For some reason if I'm listening to a playlist with both podcasts and music in it (i.e. my Daily Drive), whenever Spotify transitions from playing a song to a podcast, it just paused at the start of ...
Moderator
474 Views
1 replies
0 likes
I have a problem for several weeks. I am listening to any podcast and when an episode finishes and moves on to the next episode it is playing, but appears muted. My temporary fix is to hit the 15 second fast forward button and then the sounds comes t...
I have a problem for several weeks. I am listening to any podcast and when an episode finishes and moves on to the next episode it is playing, but appears muted. My temporary fix is to hit the 15 sec...
Moderator
2604 Views
14 replies
1 likes
The app keeps crashing and halting play mid song and restarting it.
The app keeps crashing and halting play mid song and restarting it.
Spotify Star
394 Views
1 replies
0 likes
PlanPremiumCountrySpain DeviceSony Xperia XZ1 CompactOperating SystemAndroid 9 My Question or IssueAlbums do not load tapping on the album cover.I have tried solutions given in old threads for this problem:Clean the cache and the app data from the ap...
Plan Premium Country Spain Device Sony Xperia XZ1 Compact Operating System Android 9 My Question or Issue Albums do not load tapping on the album cover. I have tried solutio...
Moderator
3035 Views
9 replies
1 likes
I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes, does that mean that now downloaded podcasts won't ...
I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes,...
Visitor
28617 Views
13 replies
0 likes
