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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386378 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8011 Views

0 replies

7 likes

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Superuser Contribution A song I added to my playlist can be played on pc nut not on my phone

Spotify PremiumCountry Romania DeviceSamsung Galaxy ZFold 5Operating SystemAndroid 14 My Question or IssueI added a song to my playlist, and can listen to it on pc, but on my phone, it's greyed out and I can't play it. I can play it normally by searc...

Visitor

     Spotify Premium Country  Romania   Device Samsung Galaxy ZFold 5 Operating System Android 14   My Question or Issue I added a song to my playlist, and c...

Joan

Moderator

188 Views

1 replies

0 likes

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Superuser Contribution Can't open downloaded items

Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show up. I'm on the newest version available (v8.9.32.62...

Regular

Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show ...

Yordan

Moderator

576 Views

4 replies

0 likes

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Superuser Contribution Scroll bar inaccessible at top of liked songs menu

DevicePixel 9 pro foldOperating System(Android 15) My Question or Issue The scroll bar overlaps with the play icon (top right of screenshot) on higher resolution screens so you can't scroll using the scroll bar until the scroll bar clears the play bu...

Newbie

  Device Pixel 9 pro fold Operating System (Android 15)   My Question or Issue   The scroll bar overlaps with the play icon (top right of screenshot) on higher resolution scree...

Yordan

Moderator

289 Views

1 replies

1 likes

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Solved!!Superuser Contribution Spotify doesn't work properly on Android Redmi Note 10 Pro

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on my phone while I'm running it on my desktop as well....

Regular

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on m...

jonatasw1

Visitor

5126 Views

14 replies

0 likes

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Solved!!Superuser Contribution Canvas feature is dimmed in settings– I can't toggle it on/off

PlanPremiumCountryEgyptDeviceSamsung Galaxy A54 5GOperating SystemAndroid 13 My Question or IssueThe Canvas feature is right there in my app's settings, but it's dimmed– it's impossible to tap on it or to toggle it on or off, and the Canvas feature i...

Casual Listener

Plan Premium Country Egypt Device Samsung Galaxy A54 5G Operating System Android 13   My Question or Issue The Canvas feature is right there in my app's settings, but it's dimmed– it's...

theonlysaahil

Newbie

21720 Views

18 replies

3 likes

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Superuser Contribution Offline listening

Plan: PremiumCountry: USAAndroid: 13Phone: moto g play Question: With downloading playlists for offline listening, is there any way besides waiting and then testing to know if it's actually downloading? There's no indicator (at least on mobile) that ...

Casual Listener

Plan: Premium Country: USA Android: 13 Phone: moto g play   Question: With downloading playlists for offline listening, is there any way besides waiting and then testing to know if it's act...

AlejaR

Moderator

484 Views

1 replies

0 likes

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Solved!!Superuser Contribution AI playlist can't be saved

PlanPremiumCountryUSA DevicePixel 9Operating SystemAndroid 15 My Question or IssueI am unable to save any AI Playlist I create. This feature previously worked and I have several AI playlists saved in my library. I first noticed this issue a week ago....

Gig Goer

Plan Premium Country USA   Device Pixel 9 Operating System Android 15   My Question or Issue I am unable to save any AI Playlist I create. This feature previously worked and I ha...

Eni

Moderator

1463 Views

5 replies

3 likes

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Superuser Contribution Delay with Android Media Control

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S21Operating SystemAndroid My Question or IssueWhen I skip a track on the Media Controller there is a 2 second delay before it shows up as the next one.There's no issue skipping in the app itself, the mus...

Casual Listener

Plan Premium Country Denmark Device Samsung Galaxy S21 Operating System Android   My Question or Issue When I skip a track on the Media Controller there is a 2 second delay before it s...

Vasil

Moderator

1606 Views

5 replies

0 likes

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Solved!! Spotify deleted itself after update

I know this problem has been posted in here before but the solutions didn't help me at all. So as you can see in the subject, Spotify deleted itself after I updated my phone and and refuses to download, it won't even let me download the apk's.

Regular

I know this problem has been posted in here before but the solutions didn't help me at all. So as you can see in the subject, Spotify deleted itself after I updated my phone and and refuses to downlo...

filippoerrigo

Newbie

3093 Views

10 replies

1 likes

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Superuser Contribution Podcast not playing in desired order. Please help

Podcasts are not playing in order by release date (oldest to newest). Nothing is on shuffle and I've tried sorting list both ways. I've restated, cleared data, reinstalled the app multiple times and nothing is working. Please help

Visitor

Podcasts are not playing in order by release date (oldest to newest). Nothing is on shuffle and I've tried sorting list both ways. I've restated, cleared data, reinstalled the app multiple times and ...

Der_Korbi

Newbie

959 Views

2 replies

0 likes

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Superuser Contribution Innioasis... Can you see the lyrics to songs on it

Silly question... I want to buy an Innioasis device for my daughter so she can have access to Spotify. We have a premium account... Will she be able to see lyrics on the device? Thanks.

Visitor

Silly question... I want to buy an Innioasis device for my daughter so she can have access to Spotify. We have a premium account... Will she be able to see lyrics on the device? Thanks.  

Dessi

Moderator

514 Views

1 replies

0 likes

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Superuser Contribution Spotify Offline on Chromebook

PlanPremiumCountryUnited State of AmericaDeviceChromebook - I don't know what model it isOperating SystemNot Sure My Question or IssueI can't download my playlist on my chromebook to listen offline, I re-installed the app, looked in my settings, clic...

Casual Listener

Plan Premium Country United State of America Device Chromebook - I don't know what model it is Operating System Not Sure   My Question or Issue I can't download my playlist on my chrom...

Dessi

Moderator

673 Views

6 replies

0 likes

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Spotify URI and NFC - can they work together?

I want to use an NFC tag to open Spotify for Android to a specific album. If I use the URI spotify:album:6QaVfG1pHYl1z15ZxkvVDW then Spotify immediately opens on the homepage. It does not open the specific album. If I use: https://open.spotify.com/al...

Casual Listener

I want to use an NFC tag to open Spotify for Android to a specific album.   If I use the URI spotify:album:6QaVfG1pHYl1z15ZxkvVDW then Spotify immediately opens on the homepage. It does not op...

Fybe

Newbie

5409 Views

2 replies

5 likes

intent
NFC
Uri
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Superuser Contribution Make The Spotify Widget Usable On The Android Always On Display

Android Phones Have An Always On DisplayMost People Buy Android Phones From SamsungWith Samsung Phones, You Can Add Widgets To The Always On Display Using Goodlock, By Galaxy, A Subbrand Of Samsung. I Have Done This, But I'm Dissapointed Because The ...

Casual Listener

Android Phones Have An Always On Display Most People Buy Android Phones From Samsung With Samsung Phones, You Can Add Widgets To The Always On Display Using Goodlock, By Galaxy, A Subbrand Of Samsu...

anonymous58

Casual Listener

868 Views

2 replies

0 likes

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Spotify won't pair with my Bluetooth hearing aids

I have Oticon hearing aids that are bluetoothed to my android phone. Everything else works: phone calls, videos, language apps, but Spotify, no. It says "playing on this phone" but nothing. I have increased the volume on the phone and in the app. Any...

Visitor

I have Oticon hearing aids that are bluetoothed to my android phone. Everything else works: phone calls, videos, language apps, but Spotify, no. It says "playing on this phone" but nothing. I have in...

Not applicable

2598 Views

2 replies

0 likes

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Superuser Contribution Audio quality drops after few seconds

I'am a spotify user for a while and got spotify premium recently.I set the audio quality to high for my downloads and downloaded some albums. When I start playing songs ,the audio quality drops dramatically after few seconds. In the beggining the qua...

Newbie

I'am a spotify user for a while and  got spotify premium recently. I set the audio quality to high for my downloads and downloaded some albums. When I start playing songs ,the audio quality dro...

hulklamasa

Newbie

1243 Views

3 replies

2 likes

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Superuser Contribution playlist publik yang saya tidak bisa dilihat oleh orang lain

jadi saya membuat playlist publik dan menambahkannya ke profil saya, tetapi teman teman saya tidak bisa melihat playlist itu, ketika saya bagikan linknya playlist itu terlihat seakan menjadi private playlist padahal saya sudah membuat playlist itu me...

Visitor

jadi saya membuat playlist publik dan menambahkannya ke profil saya, tetapi teman teman saya tidak bisa melihat playlist itu, ketika saya bagikan linknya playlist itu terlihat seakan menjadi private ...

Ivelina

Moderator

2710 Views

5 replies

0 likes

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Superuser Contribution spotify is currently set to offline

i can play podcasts but not through my library, error message is Spotify is currently set to offline.

Visitor

i can play podcasts but not through my library, error message is Spotify is currently set to offline.

9wzwl7uq3ys2x4h48zbn

Casual Listener

2748 Views

2 replies

0 likes

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Superuser Contribution spotify doesn't work on phone but works on laptop

i have an android and did not have this issue till last year. i do use a vpn (wirevpn) on my phone but only for an hour or two a day. spotify doesn't work on it even when it is switched off. please help.

Casual Listener

i have an android and did not have this issue till last year. i do use a vpn (wirevpn) on my phone but only for an hour or two a day. spotify doesn't work on it even when it is switched off. please h...

Eni

Moderator

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes