Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left side of the app will disappear. When the circular ...
The seek/progress bar does not work properly on my Android tablet (Kindle Fire 10) with the latest versions of Spotify (Premium). Frequently, the circular handle on the track progress bar on the left...
Moderator
1569 Views
7 replies
0 likes
las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer
las playlist creadas por mi ya no me aparecen ni en mi biblioteca y tampoco cuando a una canción le doy a agregar a playlist, no se que hacer
Spotify Star
4115 Views
1 replies
0 likes
I'm convinced that this is a Spotify problem because it happens on both chrome AND GoogleIt's something that JUST started happening, it was fine last night. I thought it was because I did not have a profile, but even after making one the problem stil...
I'm convinced that this is a Spotify problem because it happens on both chrome AND Google It's something that JUST started happening, it was fine last night. I thought it was because I did not have ...
Moderator
506 Views
1 replies
0 likes
I had premium for 3 months and when i canceled i now have a message pop up that says i found a premium feature found but it pops up and dissappears every few seconds the app is open
I had premium for 3 months and when i canceled i now have a message pop up that says i found a premium feature found but it pops up and dissappears every few seconds the app is open
Casual Listener
765 Views
2 replies
0 likes
I am getting increasingly frustrated. Over the last week my songs just start and stop playing randomly when my phone screen is locked or when it times out and locks itself. It entirely defeats the purpose of a music app. I have unpaired and repaired ...
I am getting increasingly frustrated. Over the last week my songs just start and stop playing randomly when my phone screen is locked or when it times out and locks itself. It entirely defeats the pu...
Moderator
24215 Views
94 replies
16 likes
i want to change my spotify theme and i cant do that, even when i change my phone to light mode spotify stays on dark mode
i want to change my spotify theme and i cant do that, even when i change my phone to light mode spotify stays on dark mode
Moderator
825 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceROG Phone 6Operating SystemAndroid 14 My Question or IssueI want to play my Daily Drive playlist thought Google assistant, but when I request it, something else plays. I have tried rephrasing it to make Spotify understand...
Plan Premium Country Spain Device ROG Phone 6 Operating System Android 14 My Question or Issue I want to play my Daily Drive playlist thought Google assistant, but when I request it,...
384 Views
0 replies
0 likes
The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.
The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.
Moderator
696 Views
3 replies
0 likes
Even after skipping to later in song, this remains to stop playing after around 3 seconds for most songs, some songs up to 8 seconds. This is when playing online but when switching to offline mode, songs play fine. Tested on mobile data and WiFi and ...
Even after skipping to later in song, this remains to stop playing after around 3 seconds for most songs, some songs up to 8 seconds. This is when playing online but when switching to offline mode, s...
Moderator
356 Views
1 replies
0 likes
Premium plan, in the UKDevice is a Google Pixel 8 proAndroid 14, last updated 5th March and device says no updates availableFor the last 24hrs or so my Spotify app has been refusing to play anything whatsoever, by which I mean songs/ podcasts, and th...
Premium plan, in the UK Device is a Google Pixel 8 pro Android 14, last updated 5th March and device says no updates available For the last 24hrs or so my Spotify app has been refusing t...
Moderator
1045 Views
1 replies
0 likes
The songs stop if I am not inside the application
The songs stop if I am not inside the application
Moderator
358 Views
1 replies
0 likes
Plan: PremiumDevice: Samsung Galaxy S20 FE 5GOperating System: Android 13So one artist I follow, Baby Genius, used to be an artist I listened to frequently. Only this morning, I discovered that all but a few of their songs have been rendered unplayab...
Plan: Premium Device: Samsung Galaxy S20 FE 5G Operating System: Android 13 So one artist I follow, Baby Genius, used to be an artist I listened to frequently. Only this morning, I discovered th...
Moderator
522 Views
2 replies
0 likes
PlanPremium CountryNorway DeviceSamsung S22 Operating SystemAndroid My Question or IssueI can't find the function (lyttelog) recently played on my phone.I can see It on the computer version. It was on the phone app before, showing up like a clock top...
Plan Premium Country Norway Device Samsung S22 Operating System Android My Question or Issue I can't find the function (lyttelog) recently played on m...
Moderator
490 Views
1 replies
0 likes
I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left
I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left
Moderator
815 Views
1 replies
0 likes
I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.
I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...
Casual Listener
7081 Views
7 replies
0 likes
Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect to any speaker unless I restart the phone. When I tr...
Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect t...
Spotify Legend
845 Views
3 replies
1 likes
PlanPremium FamilyCountryUkraineDevice(OnePlus Nord N10 5G)Operating System(Oxygen OS 11, Android 11) My Question or IssueWhen adding a song to playlist from "now playing" UI, playlists look like this On my other phone running Android 12 everything l...
Plan Premium Family Country Ukraine Device (OnePlus Nord N10 5G) Operating System (Oxygen OS 11, Android 11) My Question or Issue When adding a song to playlist from "now playing" UI...
Regular
970 Views
7 replies
0 likes
Problem: When I sideload an Android app that utilizes audio features and then launch Spotify, the audio from both apps becomes mixed and distorted.Suggestion: I propose that whenever Spotify starts on Android TV, it mutes the system sound momentarily...
Problem: When I sideload an Android app that utilizes audio features and then launch Spotify, the audio from both apps becomes mixed and distorted. Suggestion: I propose that whenever Spotify starts...
Moderator
618 Views
1 replies
0 likes
Samsung A52s with Shokz Openrun.Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the headset. Any suggestions?I have reset the Shokz device, ...
Samsung A52s with Shokz Openrun. Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the ...
Moderator
5155 Views
1 replies
0 likes
I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists disappear. The download button at the top of the play...
I have Spotify premium. I created playlists that I download so I can listen to them off-line when I'm in an area with no mobile signal or WiFi. Every few weeks some of the songs on these playlists di...
Moderator
620 Views
1 replies
0 likes
