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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850222 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850222 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16778 Views
  • 3 replies
  • 0 likes
  • 16778 Views
  • 3 replies
  • 0 likes

Continuous play not working in AAOS

PlanPremiumCountryNorway DeviceVolvo XC40Operating System(Android Auto Operating System.) Hello,continuous play does not work on the Spotify app running in my car. Does anyone else have this issue? Even when google assistant is replying it will play ...

  • Newbie
  • Plan Premium Country Norway   Device Volvo XC40 Operating System (Android Auto Operating System.)   Hello, continuous play does not work on the Spotify app running in m...
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Won't Play Songs in Order (Premium User, Shuffle is Off)

PlanPremium CountryJapan (but language is American English) Device(Pixel 3 xl) Operating System(Android 9) Spotify Version8.5.8.567 My Question or IssueI've been a premium user for a couple years now and overall love Spotify and just noticed this iss...

  • Visitor
  •   Plan Premium   Country Japan (but language is American English)   Device (Pixel 3 xl)   Operating System (Android 9)   Spotify Version 8.5.8.567   My Q...
  • moonriseseaweedco
  • Visitor
  • 61186 Views
  • 10 replies
  • 2 likes
  • 61186 Views
  • 10 replies
  • 2 likes

Superuser Contribution Plays on browser not on app

Premium family account set up, invite and log in details set up no issue.Android phone Motorola e20.Search for an artist, click on the song or album and nothing happens. No play bar appears. Repeat on accessing Spotify on a browser and the songs play...

  • Visitor
  • Premium family account set up, invite and log in details set up no issue. Android phone Motorola e20. Search for an artist, click on the song or album and nothing happens. No play bar appears.&nbsp...
  • Eni
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts

HI I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.

  • Visitor
  • HI  I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.
  • Eni
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution not able to play songs on my spotify

i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify premium.. help pleas

  • Visitor
  • i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify prem...
  • OscarDC
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution Die player Seite dreht sich nicht mehr wenn ich das Gerät zur Seite drehe, im Menü ist alles normal

Plan Premium Country Germany Device Huawei P20pro Operating System Android Oreo My Question or Issue Die player Seite dreht sich nicht mehr wenn ich das Gerät zur Seite drehe, im Menü ist alles normal

  • Casual Listener
  • Plan Premium   Country Germany   Device Huawei P20pro  Operating System Android Oreo   My Question or Issue   Die player Seite dreht sich nicht mehr wenn ich...
  • dfietkau
  • Newbie
  • 3473 Views
  • 7 replies
  • 2 likes
  • 3473 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution My spotify playlist is showing empty

PlanFreeCountryIndiaDeviceSamsung galaxy A10 (early 2019)Operating SystemAndroid 11Spotify version 8.7.58.459 My Question or IssueI Can't use Spotify at all anymore. My library is completely empty and none of the playlists show tracks (even Spotify p...

  • Newbie
  •   Plan Free Country India Device Samsung galaxy A10 (early 2019) Operating System Android 11 Spotify version  8.7.58.459   My Question or Issue I Can't use Spotify at al...
  • Jeremy
  • Spotify
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto and no mobile reception

I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the music stops. I don't understand the point of caching mu...

  • Casual Listener
  • I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the musi...
  • mattefy
  • Casual Listener
  • 116 Views
  • 2 replies
  • 0 likes
  • 116 Views
  • 2 replies
  • 0 likes

Superuser Contribution despite all the efforts shuffle not working well

PlanFreeCountryPakistan Device pc Operating Systemwindows My Question or Issuethe shuffle button not working well while using windows, whenever i put my playlist on shuffle it stops working, please help me get rid of this issue, i have got a website ...

  • Visitor
  • Plan Free Country Pakistan  Device  pc  Operating System windows   My Question or Issue the shuffle button not working well while using windows, whenever i put my playli...
  • Jeremy
  • Spotify
  • 83 Views
  • 1 replies
  • 0 likes
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same ad repeats over and over again

I was supposed to listen more music, then the UTP ad suddenly appears for 3 days, and WHY every ad combo was UTP and why every must be single ads, and it is impossible to play other ads and double ads, and it is impossible to watch a short video to g...

  • Regular
  • I was supposed to listen more music, then the UTP ad suddenly appears for 3 days, and WHY every ad combo was UTP and why every must be single ads, and it is impossible to play other ads and double ad...
  • Jeremy
  • Spotify
  • 380 Views
  • 8 replies
  • 0 likes
  • 380 Views
  • 8 replies
  • 0 likes

Superuser Contribution Check connection - tried many things. Can't use spotify about to cancel my membership

I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same time I noticed that Spotify was not working cause I h...

  • Regular
  • I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same ti...
  • Jeremy
  • Spotify
  • 583 Views
  • 17 replies
  • 4 likes
  • 583 Views
  • 17 replies
  • 4 likes

Superuser Contribution Poor audio volume using Android Auto and Spotify

Hi, I use my Andoid phone in my car via Android Auto Google Pixel 3aXLAndrid version 9Spotify version 8.5.17.676 Vauxhall Astra - Unit R4.0 HW version: E2SW versiom: IP25.1.1(1.25.1.10)AIPL version: 1.0.0.0 The volume on Spotify is very low. Other mu...

  • Casual Listener
  • Hi,   I use my Andoid phone in my car via Android Auto   Google Pixel 3aXL Andrid version 9 Spotify version 8.5.17.676   Vauxhall Astra -  Unit  R4.0  HW ver...
  • Ibanez1769
  • Visitor
  • 9865 Views
  • 13 replies
  • 3 likes
  • 9865 Views
  • 13 replies
  • 3 likes

Superuser Contribution Choppy/Stuttering playback

PlanPremiumCountryUSDeviceLg Q70Operating SystemAndroid 10 (up to date) My Question or Issue seemingly out of nowhere yesterday I went to shuffle a playlist like I always do and immediately noticed the song was glitchy, playing in second intervals. I...

  • Regular
  •   Plan Premium Country US Device Lg Q70 Operating System Android 10 (up to date)   My Question or Issue  seemingly out of nowhere yesterday I went to shuffle a playlist like...
  • Strangelub
  • Casual Listener
  • 17441 Views
  • 28 replies
  • 4 likes
  • 17441 Views
  • 28 replies
  • 4 likes

Solved!!Superuser Contribution Android app crashes on startup

The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:30:20.101 19809 19809 E AndroidRuntime: FATAL EXCEPTION: main...

  • Newbie
  • The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before.   08-26 15:3...
  • OscarDC
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not playing on Google Home

PlanPremiumCountryUkDeviceSamsung android A71Operating SystemAndroid 11 My Question or IssueHi, Liked Songs are not playing when casting to Google home devices. Tried multiple devices and reinstalling Spotify. Anyone else have this issue?

  • Music Fan
  •   Plan Premium Country Uk Device Samsung android A71 Operating System Android 11   My Question or Issue Hi,  Liked Songs are not playing when casting to Google home devi...
  • themadqueen
  • Casual Listener
  • 1305 Views
  • 16 replies
  • 1 likes
  • 1305 Views
  • 16 replies
  • 1 likes

Superuser Contribution Can't download songs offline on Samsung Galaxy Watch 4

PlanPremium (Weekly)CountryIndiaDeviceSamsung Galaxy Watch 4Operating SystemWear OS 3 IssueThe issue I'm facing is that I have given storage permission to the app on my smartwatch but still I'm not able to download the songs for offline play.

  • Visitor
  • Plan Premium (Weekly) Country India Device Samsung Galaxy Watch 4 Operating System Wear OS 3   Issue The issue I'm facing is that I have given storage permission to the app on my smart...
  • Elena
  • Moderator
  • 870 Views
  • 8 replies
  • 1 likes
  • 870 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Android] Songs won't play on my mobile device

Hi, I know this is an old thread but I too am having this issue. I have a Samsung S22 ultra. It was working great until I had to factory reset my phone to send it in to fix the screen . I have reset my phone, force stopped and reopened the app, un-in...

  • Newbie
  • Hi, I know this is an old thread but I too am having this issue. I have a Samsung S22 ultra. It was working great until I had to factory reset my phone to send it in to fix the screen . I have reset ...
  • OscarDC
  • Moderator
  • 192 Views
  • 7 replies
  • 1 likes
  • 192 Views
  • 7 replies
  • 1 likes

Superuser Contribution Downloads

All my downloads disappear when I restart my phone 

  • Visitor
  • All my downloads disappear when I restart my phone 
  • OscarDC
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! [Android][Other] Fix Spotify icon on media session in notification shade (Android 13)

Currently, when a media session is active, the Spotify icon is replaced with a white square.If the session is inactive (close Spotify completely via app switcher) then the icon will reappear.It also has a much larger and snazzier play button that sho...

Screenshot_20220823-124153.png Screenshot_20220823-124756.png
  • Newbie
  • Currently, when a media session is active, the Spotify icon is replaced with a white square. If the session is inactive (close Spotify completely via app switcher) then the icon will reappear....
  • OscarDC
  • Moderator
  • 84 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 84 Views
  • 1 replies
  • 0 likes

Superuser Contribution No audio from Spotify on Wireless Earbuds.

So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the song when I pause it but when I resume I still can't...

  • Newbie
  • So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the s...
  • Vasil
  • Moderator
  • 329 Views
  • 3 replies
  • 1 likes
  • 329 Views
  • 3 replies
  • 1 likes