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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386688 Views

545 replies

34 likes

Account
Free
  • 386688 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

  • 8030 Views
  • 0 replies
  • 7 likes

Unlike/Delete Full Album

PlanPremiumCountryCanadaDeviceSonyOperating System Android My Question or IssueSo if i decide I don't in fact like an album, I go to albums, unlike it (unsave) but this action doesn't automatically unlike the songs in the album (does remove it from t...

Casual Listener

Plan Premium Country Canada Device Sony Operating System  Android    My Question or Issue So if i decide I don't in fact like an album, I go to albums, unlike it (unsave) but...

jdtemple

Gig Goer

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded Podcasts Still Consume Data

PlanPremiumCountryUnited StatesDevicePixel 3XLOperating SystemAndroid 11 My Question or IssueI was on a road trip yesterday, and had downloaded several podcast episodes in advance. I noticed that when I'd drive out of my cellular coverage area, the p...

Gig Goer

Plan Premium Country United States Device Pixel 3XL Operating System Android 11   My Question or Issue I was on a road trip yesterday, and had downloaded several podcast episodes in ad...

jdtemple

Gig Goer

8185 Views

9 replies

0 likes

  • 8185 Views
  • 9 replies
  • 0 likes

Superuser Contribution [Android Auto] Last/Next button switched

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen connecting to Android Auto and listening to a playlist, as soon as you stop and start the car again the last title/next title butto...

Regular

Plan Premium Country Germany Device Samsung Galaxy S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When connecting to Android Auto and listening to a playlist,...

Beskkov

Visitor

1904 Views

11 replies

1 likes

  • 1904 Views
  • 11 replies
  • 1 likes

Superuser Contribution My phone keeps restarting whenever i listen to songs from spotify.

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still happening please help.

Visitor

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still h...

MihailY

Moderator

570 Views

2 replies

1 likes

  • 570 Views
  • 2 replies
  • 1 likes

Where is my money

Please confirm my payment

Visitor

Please confirm my payment

Maxim

Spotify Star

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swiping a track to queue it immediately after playing skips current song

On Android - App Version: 8.9.94.470When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Casual Listener

On Android - App Version: 8.9.94.470 When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Eni

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio stops working when switching apps

So Im currently having a rather weird bug (?) with my Spotify lately.When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (or really any app that can play audio) while my Spotify...

Visitor

So Im currently having a rather weird bug (?) with my Spotify lately. When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (...

OscarDC

Moderator

821 Views

1 replies

0 likes

  • 821 Views
  • 1 replies
  • 0 likes

Superuser Contribution music starts to play again after I hit pause

Hi, when I am done with the app, I pause whatever song it's currently on. I leave the app (but I don't log out) and I clear all notifications for it, on my cellphone (I have an Android). It happens a lot where, when I check my phone later, I see that...

Visitor

Hi, when I am done with the app, I pause whatever song it's currently on. I leave the app (but I don't log out) and I clear all notifications for it, on my cellphone (I have an Android). It happens...

Novy

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't rewind or go to specific time in a song.

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Visitor

In spotify app, I used to rewind or move to a specific/particular time zone in a song. For the past couple of weeks I'm unable to do that.

Not applicable

9313 Views

7 replies

3 likes

  • 9313 Views
  • 7 replies
  • 3 likes

Superuser Contribution Why are the songs on my spotify not playing?

All songs on my spotify are not playing. If i search for a song and tap on it, it says "you discovered a premuim feature". And all my Playlists say "your songs will appear here" yet in the top left it has almost 300. songs

Visitor

All songs on my spotify are not playing. If i search for a song and tap on it, it says "you discovered a premuim feature". And all my Playlists say "your songs will appear here" yet in the top left i...

OscarDC

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I get back autoplay from search results?

Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played.This was great for comparing covers, for example.Now, since at least a month, playback stops after first song.How can I ma...

Gig Goer

Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played. This was great for comparing covers, for example. Now, since at leas...

natalie04

Visitor

52824 Views

33 replies

14 likes

  • 52824 Views
  • 33 replies
  • 14 likes

Solved!!Superuser Contribution Podcast: last episode played finished or partially listened

Plan PremiumCountryFrance Device Operating SystemAndroid My Question or Issue Hello there,I cannot count how many podcasts are available on Spotify, some I listen are active for years.I've started some while they already have dozens of episodes.I use...

Regular

Plan  Premium Country France  Device   Operating System Android   My Question or Issue   Hello there, I cannot count how many podcasts are available on Spotify, s...

Mckl

Regular

2558 Views

4 replies

0 likes

  • 2558 Views
  • 4 replies
  • 0 likes

Artist is dissappearing

PlanPremium duoCountryUsaDeviceMoto stylus 5g Operating SystemAndroid 12 My Question or Issue: what has happened to Emilie Autumn her albums are beginning to disappear I'm looking for enchant in particular

Casual Listener

  Plan Premium duo Country Usa Device Moto stylus 5g  Operating System Android 12   My Question or Issue: what has happened to Emilie Autumn her albums are beginning to disap...

ribezaz

Spotify Star

595 Views

3 replies

1 likes

  • 595 Views
  • 3 replies
  • 1 likes

Superuser Contribution Strange device in spotify connect

PlanPremiumCountryGermanyDeviceAll devicesOperating SystemAndroid, Windows 11, Chrome Browser I see a strange device in Spotify Connect, and I can’t delete it. At one point, I played something on it, and it started playing on my Echo Dot in the livin...

Newbie

Plan Premium Country Germany Device All devices Operating System Android, Windows 11, Chrome Browser   I see a strange device in Spotify Connect, and I can’t delete it. At one point, I ...

Eni

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play on Google Home

PlanPremiumCountryMexicoDeviceHuawei Y9S and PCOperating SystemAndroid 11, Windows 10 My Question or IssueI have two Google Home Mini speakers and a Google Chromecast which I used to stream Spotify to with no issues. Almost a week ago now I am no lon...

Casual Listener

Plan Premium Country Mexico Device Huawei Y9S and PC Operating System Android 11, Windows 10   My Question or Issue I have two Google Home Mini speakers and a Google Chromecast which I...

Eni

Moderator

12184 Views

18 replies

0 likes

  • 12184 Views
  • 18 replies
  • 0 likes

Superuser Contribution tiktok and Spotify won't link

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Newbie

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Not applicable

3372 Views

3 replies

0 likes

  • 3372 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music playback stutters while phone screen is locked.

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, including while operating in background. Clean reinstall, alt...

Casual Listener

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, includ...

Not applicable

2381 Views

6 replies

2 likes

  • 2381 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

Visitor

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...

Not applicable

43504 Views

10 replies

6 likes

  • 43504 Views
  • 10 replies
  • 6 likes

Spotify Android phone App gets stuck on a black ad

PlanFree/PremiumCountrymalaysia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify app will not allow me to play anything. Everytime I try, a b...

Newbie

Plan Free/Premium Country malaysia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   ...

210 Views

0 replies

0 likes

Account
Free
  • 210 Views
  • 0 replies
  • 0 likes