Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryNorway DeviceVolvo XC40Operating System(Android Auto Operating System.) Hello,continuous play does not work on the Spotify app running in my car. Does anyone else have this issue? Even when google assistant is replying it will play ...
PlanPremium CountryJapan (but language is American English) Device(Pixel 3 xl) Operating System(Android 9) Spotify Version8.5.8.567 My Question or IssueI've been a premium user for a couple years now and overall love Spotify and just noticed this iss...
Premium family account set up, invite and log in details set up no issue.Android phone Motorola e20.Search for an artist, click on the song or album and nothing happens. No play bar appears. Repeat on accessing Spotify on a browser and the songs play...
HI I listen to some podcasts but after a while I can't start a new episode. the old ones that I've been listening, I can start again but no new episode.
i took free trial of premium for 3 month today and after logging in to my account .. when i changed my storage setting my device went on a rampage and i am not able to use any feature of Spotify premium.. help pleas
Plan Premium Country Germany Device Huawei P20pro Operating System Android Oreo My Question or Issue Die player Seite dreht sich nicht mehr wenn ich das Gerät zur Seite drehe, im Menü ist alles normal
PlanFreeCountryIndiaDeviceSamsung galaxy A10 (early 2019)Operating SystemAndroid 11Spotify version 8.7.58.459 My Question or IssueI Can't use Spotify at all anymore. My library is completely empty and none of the playlists show tracks (even Spotify p...
I live in a rural area and regularly have no reception while travelling, so I have Spotify caching all liked songs, I even pre-cache before long trips, but as soon as I lose mobile reception the music stops. I don't understand the point of caching mu...
PlanFreeCountryPakistan Device pc Operating Systemwindows My Question or Issuethe shuffle button not working well while using windows, whenever i put my playlist on shuffle it stops working, please help me get rid of this issue, i have got a website ...
I was supposed to listen more music, then the UTP ad suddenly appears for 3 days, and WHY every ad combo was UTP and why every must be single ads, and it is impossible to play other ads and double ads, and it is impossible to watch a short video to g...
I pay for the $10 a month premium plan, I have been using spotify for at least a couple of years. Last week I had a phone update, I don't know if that is what caused it, but it was around the same time I noticed that Spotify was not working cause I h...
Hi, I use my Andoid phone in my car via Android Auto Google Pixel 3aXLAndrid version 9Spotify version 8.5.17.676 Vauxhall Astra - Unit R4.0 HW version: E2SW versiom: IP25.1.1(1.25.1.10)AIPL version: 1.0.0.0 The volume on Spotify is very low. Other mu...
PlanPremiumCountryUSDeviceLg Q70Operating SystemAndroid 10 (up to date) My Question or Issue seemingly out of nowhere yesterday I went to shuffle a playlist like I always do and immediately noticed the song was glitchy, playing in second intervals. I...
The Spotify Android app crashes on startup. This happens on both Android 11 and Android 12. The app is freshly installed and previously worked perfectly fine on this phone before. 08-26 15:30:20.101 19809 19809 E AndroidRuntime: FATAL EXCEPTION: main...
PlanPremiumCountryUkDeviceSamsung android A71Operating SystemAndroid 11 My Question or IssueHi, Liked Songs are not playing when casting to Google home devices. Tried multiple devices and reinstalling Spotify. Anyone else have this issue?
PlanPremium (Weekly)CountryIndiaDeviceSamsung Galaxy Watch 4Operating SystemWear OS 3 IssueThe issue I'm facing is that I have given storage permission to the app on my smartwatch but still I'm not able to download the songs for offline play.
Hi, I know this is an old thread but I too am having this issue. I have a Samsung S22 ultra. It was working great until I had to factory reset my phone to send it in to fix the screen . I have reset my phone, force stopped and reopened the app, un-in...
All my downloads disappear when I restart my phone
Currently, when a media session is active, the Spotify icon is replaced with a white square.If the session is inactive (close Spotify completely via app switcher) then the icon will reappear.It also has a much larger and snazzier play button that sho...
So I have the realme 7 Pro phone and Redmi Buds 3 Lite earbuds, whenever I try listening to something it shows that the song is playing but I can't hear anything, I can hear like 1-2 seconds of the song when I pause it but when I resume I still can't...