Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106419 Views

26 replies

3 likes

  • 106419 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215763 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215763 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568905 Views

78 replies

3 likes

  • 568905 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469335 Views

577 replies

40 likes

Account
Free
  • 469335 Views
  • 577 replies
  • 40 likes

Superuser Contribution Playlist order since update

PlanPremiumCountry Sweden DeviceOperating System(Android) My Question or IssueThe new way of ordering playlists has made making playlists impossible for me. I have hundreds of playlists and it's hard to find the ones you want because spotify randomly...

Casual Listener

Plan Premium Country  Sweden   Device Operating System (Android)   My Question or Issue The new way of ordering playlists has made making playlists impossible for me. I hav...

squidgewinkle

Gig Goer

14808 Views

64 replies

56 likes

  • 14808 Views
  • 64 replies
  • 56 likes

Superuser Contribution Slow Download on android

Whenever I choose to download anything it takes extremely long. It has taken me 5 hours to get halfway on 700 songs. Before anyone comments I have read similar posts.1. I have restarted my phone.2. I have reinstalled the app3. I have a 100mb/s Fibre ...

Casual Listener

Whenever I choose to download anything it takes extremely long.  It has taken me 5 hours to get halfway on 700 songs.    Before anyone comments I have read similar posts. 1. I have...

18skeltor

Regular

1313 Views

7 replies

0 likes

  • 1313 Views
  • 7 replies
  • 0 likes

Superuser Contribution Chat feature

I'd love to see a chat feature that let's you send messages with friends or people you follow, and even share music with them. Maybe like DMs on ig or something. There are friends I have that I have no way to get in touch with, and being able to send...

Visitor

I'd love to see a chat feature that let's you send messages with friends or people you follow, and even share music with them. Maybe like DMs on ig or something.   There are friends I have tha...

Mandalorianify

Newbie

6711 Views

5 replies

15 likes

  • 6711 Views
  • 5 replies
  • 15 likes

Superuser Contribution Songs skip on Android app - NOT after 10 seconds

PlanFamilyCountryAustriaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueIn the past few days songs have started skipping and jumping to the next song. I saw that there seems to be an issue with songs skipping at around 10 secon...

Newbie

Plan Family Country Austria Device Samsung Galaxy S10 Operating System Android 12   My Question or Issue In the past few days songs have started skipping and jumping to the next s...

Ivelina

Moderator

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

After Android update I no longer see my playlists an cannot play any song

Hi after a Samsung update I no longer see my playlists and I cannot play any song. I tried to log out and log in, to download the app again ... the problem is only on the phone, on ipad and pc it works perfectly ... can someone help me? thanks Robi

Casual Listener

Hi after a Samsung update I no longer see my playlists and I cannot play any song. I tried to log out and log in, to download the app again ... the problem is only on the phone, on ipad and pc it wor...

bishbosh456

Visitor

3043 Views

9 replies

2 likes

  • 3043 Views
  • 9 replies
  • 2 likes

Spotify PiP minidisplay crashing Android

PlanPremium DuoCountryBrazil DeviceMotorola Edge 40 Neo & Motorola G84Operating SystemAndroid 14 IssueWhen playing any content in video mode and press Android home button, calling the picture in picture minidisplay, the android crashes and restart. I...

Regular

Plan Premium Duo Country Brazil   Device Motorola Edge 40 Neo & Motorola G84 Operating System Android 14   Issue When playing any content in video mode and press Android home...

Amay

Spotify Star

1207 Views

3 replies

0 likes

  • 1207 Views
  • 3 replies
  • 0 likes

Search playback

What is the true functioning of the search algorithm in "Your Like," when I perform a search and for example Frank would expect that after he played one of the results and change of song, the next song would be another of the results and not the next...

Newbie

What is the true functioning of the search algorithm in "Your Like," when I perform a search and for example Frank would expect that after he played one of the results and change of song, the next so...

TanyaS

Spotify Star

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Bug in Valentines share pop-up

PlanPremiumCountryUK & NIDevicePixel 6aOperating SystemAndroid 15 My Question or IssueThe Valentines day promotional pop-up is getting the user's country incorrect. I received the pop-up with correct country (UK & NI) but from the share dialogue it s...

Casual Listener

Plan Premium Country UK & NI Device Pixel 6a Operating System Android 15   My Question or Issue The Valentines day promotional pop-up is getting the user's country incorrect. I rec...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android Auto - Incomplete library

When I connect Spotify to my car using Android Auto I cannot access my entire library. (USB) On car screen. In the search, half of the letters and all numbers are grayed out and don't function. I can still access my entire library on the phone app bu...

Casual Listener

When I connect Spotify to my car using Android Auto I cannot access my entire library. (USB) On car screen. In the search, half of the letters and all numbers are grayed out and don't function. I can...

Vida013

Newbie

4830 Views

11 replies

1 likes

  • 4830 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Playlist order different on app than on my computer

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating SystemWindows 7 My Question or IssueI'm getting married in a few months. My fiance and I have gathered all the songs we wish to play. Took days to go though and set the playlist up so that the son...

Regular

Plan Premium Country USA Device Samsung Galaxy 10 Operating System Windows 7   My Question or Issue I'm getting married in a few months. My fiance and I have gathered all the songs we ...

Not applicable

11797 Views

16 replies

0 likes

  • 11797 Views
  • 16 replies
  • 0 likes

Superuser Contribution Random Songs Playing Even When Autoplay Off

PlanFreeCountryUnited States of AmericaDeviceMoto G PlayOperating SystemAndroid 7.1.1My Question or Issue So I had the same issue before: even when Autoplay is disabled, random songs that I don't want to hear still play. Even when listening from an a...

Visitor

Plan Free Country United States of America Device Moto G Play Operating System Android 7.1.1 My Question or Issue  So I had the same issue before: even when Autoplay is disabled, random...

GeneT

Casual Listener

26607 Views

50 replies

8 likes

  • 26607 Views
  • 50 replies
  • 8 likes

Superuser Contribution Ellipsis menu becomes idle

Plan premiumOperating SystemAndroid My Question or IssueAlmost every time I click on the ellipsis to open the options menu for a song, it won't fully open and the screen becomes idle. Also, if I add a song to a list, I receive a confirmation message ...

Newbie

  Plan premium Operating System Android   My Question or Issue Almost every time I click on the ellipsis to open the options menu for a song, it won't fully open and the screen become...

Novy

Moderator

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs don't play

I have Spotify for 3 years now and love it. But recently when switching to the next song audio stops. The song itself is playing but there is no audio. The volume doesn't change, thats not the problem. I have the newest update. When closing the app a...

Casual Listener

I have Spotify for 3 years now and love it. But recently when switching to the next song audio stops. The song itself is playing but there is no audio. The volume doesn't change, thats not the proble...

do0x3w3alwos1q00tgh7

Visitor

1487 Views

4 replies

1 likes

  • 1487 Views
  • 4 replies
  • 1 likes

Requests about UI

I have a request about the UI. The bell mark that allows you to see the new songs of the artists you follow, the history button for recently listened songs, and the settings button in the upper right corner of the home screen have been removed. It is...

Visitor

I have a request about the UI. The bell mark that allows you to see the new songs of the artists you follow, the history button for recently listened songs, and the settings button in the upper right...

CryticalAce

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Missing local files

My device is a Galaxy s20 Fe snapdragon, I'm using the Alpha test version, but before I had the option to import local music, from the device itself, and apparently this function has disappeared.

Visitor

My device is a Galaxy s20 Fe snapdragon, I'm using the Alpha test version, but before I had the option to import local music, from the device itself, and apparently this function has disappeared.&nbs...

CryticalAce

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Spotify issue on Android app

Need help. When I use the app, it plays a song, then stops. The interface shows it's still playing after the song I sover (pause button is visible) but doesn't move to the next song. I can't pause it and u pause it. The only function I can do is go t...

Newbie

Need help.  When I use the app, it plays a song, then stops.  The interface shows it's still playing after the song I sover (pause button is visible) but doesn't move to the next song. I ca...

CryticalAce

Spotify Star

1216 Views

3 replies

1 likes

  • 1216 Views
  • 3 replies
  • 1 likes