Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Any time I connect to any of my 3 cars, 3 different years, and 3 different stereo, Spotify will start itself and play. No one can figure it why this is happening going on 2 years now. All I have to do is hit media and whatever spotify was playing last, will just boot up and play. No amount of cache clearing, re-downloading, or logging in under a spotify support account will work. Lately this is getting worse which is why I'm bringing it up for the 3rd time. If I open TikTok as shown, I can hit pause on my cat system and tiktok would resume. Spotify keeps resuming on its own. This is a code issue as there is NO other explanation.
Hi Lionbacker24,
Could I get some more information? Are you connecting to your car via Android Auto or just a Bluetooth connection to a stereo?
Does your car run an aftermarket Android stereo?
If there is anything else you think could be relevant, please include that as well and I'll see if we can get a solution for you!
Cheers,
Jordan
Hey @Lionbacker24,
Thanks for the reply!
Have you tested this out on a different device and if not, can you give it a try to see if the issue persists? In case you're using a Spotify widget and that's where you're trying to control the music from and not directly from the app, can you remove it to see if that makes a difference?
Another thing I'd recommend is logging out and back in twice in a row to trigger a sync between your device and account. Also, it'd be great if you can let us know your device's make and model, as well as the OS version it's currently running.
Take care.
Hey @Lionbacker24,
Thanks for your reply.
The behavior that playback starts when connected to car Bluetooth sounds similar to the one in this thread, where we explain why this might be happening. We appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.
Regarding the issue that the playback won't stop even if you hit pause, we'd suggest that you try logging out and logging back in twice in a row as @Dessi mentioned previously. Also, you mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?
Keep us posted on how it goes.
Hi @Lionbacker24,
Thanks for your reply.
In this case, would you mind asking a friend or a relative to log in to their account on your phone and check if they experience the same behavior with their account?
If they can replicate this behavior, we understand that you don't have other devices to try, but it'd be helpful if you could borrow a friend's or a relative's phone to test if the same happens. These steps would help us determine if the issue is device or account related.
We'll be waiting for your reply.
S25 ultra in a lexus 2022 model and this issue is driving me insane!! Every time I start my car Spotify auto plays my music. I stopped auto play in android auto, disconnected audio from my car, unchecked every settings in my phone, restricted background usage. I have literally done everything to stop it from auto playing. I cleared the cash, cleared all data, reinstalled the app many time, unpaired the device(it would work for a few times but as soon as I open Spotify the issue comes back again) I am so frustrated that I'll cancel my subscription and delete the app entirely!!!! I searched every where for a solution and no one knows how to fix it.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…