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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375585 Views

541 replies

34 likes

Account
Free
  • 375585 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Posso solo mettere in pausa-I can only pause

Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al episodio successivo né skippare di 15 secondi.... Come mai? Plan...

Casual Listener

Listening podcast with locked screen I can only pause, I can not skip....why?   Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al epis...

Maria

Moderator

1277 Views

9 replies

1 likes

  • 1277 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution How NOT to change playback device from Sonos to Android when leaving home?

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my phone. I do see the usecase for that, but in my case...

Newbie

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my p...

Dessi

Moderator

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps removing my downloads from playlists

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this really really sucksPlanFree/PremiumCountry Device(...

Visitor

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this...

Joan

Moderator

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution music stuttering/pausing when phone closed and resumes when phone turns on

PlanPremiumDeviceGoogle Pixel 6aOperating SystemAndroid 14My Question or IssueWhen I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my phone turns off. It plays for a few seconds and usually just comple...

Casual Listener

Plan Premium Device Google Pixel 6a Operating System Android 14 My Question or Issue When I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my ph...

iliketoeatfish

Visitor

1979 Views

6 replies

0 likes

  • 1979 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Super Slow, Unresponsive, Won't Pause or Load - Account Issue

PlanPremiumCountryUK / CzechiaDeviceSamsung A32 and ChromebookOperating SystemMost recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or IssueEver since coming to Czechia, Spotify is becoming slower. When I click pause on...

Casual Listener

Plan Premium Country UK / Czechia Device Samsung A32 and Chromebook Operating System Most recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit)   My Question or Issue...

PepeMontagna

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Superuser Contribution Im not able to block podcasts from my feed!

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (and keep doing this with all the podcasts) so it se...

Newbie

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (...

USAOz

Casual Listener

760 Views

4 replies

2 likes

  • 760 Views
  • 4 replies
  • 2 likes

Solved!! Seems like someone hacked my account

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more a...

Casual Listener

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessin...

Bleebs

Visitor

904 Views

3 replies

0 likes

  • 904 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app On android 14 has stopped working

PlanPremiumCountryNetherlandsDevicePixel 8 ProOperating SystemAndroid 14Spotify Version8.9.2.169 My Question or IssueSince 2 weeks I can't open Spotify anymore, it will pop open and show a black screen then just minimise. I'm logged in via Facebook, ...

Casual Listener

Plan Premium Country Netherlands Device Pixel 8 Pro Operating System Android 14 Spotify Version 8.9.2.169   My Question or Issue Since 2 weeks I can't open Spotify anymore, it will p...

Not applicable

35993 Views

7 replies

0 likes

  • 35993 Views
  • 7 replies
  • 0 likes

Volume fade in at the beginning of a song

When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though.Anyway, my issue is when Spotify fades in at the beginning of a tr...

Music Fan

When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though. Anyway, my ...

1123583055

Regular

1314 Views

1 replies

5 likes

Volume fade
  • 1314 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution The Data Saver always remains on in my Motorola Edge 40

Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?

Casual Listener

Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?

dddrrrrrdd

Visitor

10025 Views

58 replies

3 likes

  • 10025 Views
  • 58 replies
  • 3 likes

Superuser Contribution Spotify app while driving automatically switches to other device(desktop PC).

PlanPremiumDeviceSamsung S20 FE 5GOperating SystemWindows 10My Question or IssueWhile driving in my car listening to Spotify, connected to car stereo device through blutooth, at some random point it switches to wanting to play on my desktop pc at hom...

Casual Listener

Plan Premium Device Samsung S20 FE 5G Operating System Windows 10 My Question or Issue While driving in my car listening to Spotify, connected to car stereo device through blutooth, at some ra...

Eni

Moderator

1148 Views

4 replies

2 likes

  • 1148 Views
  • 4 replies
  • 2 likes

old device is connecting to my account automatically

the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice from my phone. is there a way to disconnect my accoun...

Visitor

the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice fr...

osornios

Spotify Star

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

I don't have Spotify and I keep getting charged

I never had Spotify and I keep getting charged for it every month

Visitor

I never had Spotify and I keep getting charged for it every month

osornios

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution My App doesn't allow to see the translating letter of the songs

PlanPremiumCountryChile Device(PC, Samsung)Operating System(Win 11, S23) My Question or Issue (Sorry, english isn't my native language, I will try to explain myself better I can) I open spotify using facebook years ago.Then I acquired a premium plan....

Casual Listener

  Plan Premium Country Chile   Device (PC, Samsung) Operating System (Win 11, S23)   My Question or Issue   (Sorry, english isn't my native language, I will try to ex...

KatialandiaCL

Casual Listener

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Superuser Contribution Share to Instagram Story Option Just Gone

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 5Operating SystemAndroid 8.1.0 My Question or Issue I just updated my spotify app and got the 'share to instagram story' option. I tried and it works. But when I tried for the second time (the next d...

Casual Listener

Plan Premium Country Indonesia Device Xiaomi Redmi Note 5 Operating System Android 8.1.0   My Question or Issue  I just updated my spotify app and got the 'share to instagram stor...

BradleymcAlliste

Casual Listener

11078 Views

25 replies

1 likes

  • 11078 Views
  • 25 replies
  • 1 likes

Pause button on Bluetooth headphones/earbuds doesn't work properly (ongoing bug for years)

PlanPremium CountryFrance DeviceAny Android device Operating SystemAndroid My Question or IssueThis has been an issue for years and nothing has been done to fix it. I have had multiple devices in the meantime and have tried any troubleshooting and no...

Visitor

Plan Premium   Country France   Device Any Android device   Operating System Android   My Question or Issue This has been an issue for years and nothing has been done...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Superuser Contribution Missing tracks in playlist android auto

Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any one able to offer some advice?PlanPremiumCountryUk...

Casual Listener

Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any...

phex89

Casual Listener

2328 Views

6 replies

0 likes

  • 2328 Views
  • 6 replies
  • 0 likes

Superuser Contribution Discover Weekly not updating

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content. in recent weeks the playlists have not been updating. I've tried signing out and back in clearing cache etc but no luck. I do use private ...

Regular

I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content.   in recent weeks the playlists have not been updating.    I've trie...

ShayAnhai

Casual Listener

2076 Views

10 replies

0 likes

  • 2076 Views
  • 10 replies
  • 0 likes

Superuser Contribution Google Casting to Smart Speakers constantly interrupted/stopped for no reason

PlanPremiumCountryNetherlands DeviceGoogle Pixel 6 ProOperating SystemAndroid 14App Version8.8.92.700 My Question or IssueSince there is no specific place for feedback/issues about Assistant/Google Casting integration I will put it here: Since a whil...

Gig Goer

Plan Premium Country Netherlands   Device Google Pixel 6 Pro Operating System Android 14 App Version 8.8.92.700   My Question or Issue Since there is no specific place for feed...

lachik

Newbie

8063 Views

21 replies

1 likes

Casting
Chromecast Google Home
Google Assistant
Smart Speakers
  • 8063 Views
  • 21 replies
  • 1 likes