Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth headsets at the same time, Spotify will only play mus...
I used to be connect and play a same songs in 2 headsets at the same time (So I and my partner can enjoy our own headset of choice). But lately whenever my phone (S22 Ultra) connect to 2 Bluetooth he...
Moderator
2763 Views
1 replies
0 likes
.
.
Spotify Star
333 Views
1 replies
0 likes
Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something.Headphones: Soundcore Life Q30Phone: Moto G Stylus (Android)
Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something. Headphones: Soundcore Life Q30 Phone: ...
Not applicable
3636 Views
5 replies
0 likes
The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be gone.
The album art from spotify on my custom widget become very blur after the latest beta update. I need to reverse to previous version to fix this issue. I hope in future releases, this issue will be go...
Moderator
456 Views
1 replies
0 likes
Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. Is there a way to get Spotify to pause the playback in Pod...
Until recently, whenever my phone is connected to my car via Android Auto, Spotify would pause the playback on a Podcast whenever Google Maps would speak. This no longer seems to be the case. ...
Visitor
10481 Views
27 replies
11 likes
It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence).They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me. Get rid if it & I will think about subscribing. I've got 50...
It's happened 47 times over 5 days. I've tried rebooting my phone, closing out of Spotify & leaving it play (silence). They can't be skipped (Smart Shuffle & 1 in 10 songs are forced upon me...
Moderator
948 Views
8 replies
0 likes
PlanPremiumDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid 14 My Question or IssueIn Google Maps when you click on the Spotify button it is supposed to pull up Spotify in Car mode. This no longer happens, it just pulls up Spotify and puts go...
Plan Premium Device Samsung Galaxy S21 Ultra 5G Operating System Android 14 My Question or Issue In Google Maps when you click on the Spotify button it is supposed to pull up S...
Regular
1901 Views
2 replies
0 likes
When I close the app and open it again the queue is just repeating the first song on the album currently playing over and over again. Before I tried reinstalling the app it repeated the song I was currently playing and the first song on the album aft...
When I close the app and open it again the queue is just repeating the first song on the album currently playing over and over again. Before I tried reinstalling the app it repeated the song I was cu...
Moderator
361 Views
1 replies
0 likes
Good morning . I have a problem with Spotify in my car. I have a Cupra Leon (2023) and use Android Auto (Google Pixel 8 Pro). As soon as I add Spotify to the app list in the Android Auto settings, I can no longer switch apps on Android Auto. I have a...
Good morning . I have a problem with Spotify in my car. I have a Cupra Leon (2023) and use Android Auto (Google Pixel 8 Pro). As soon as I add Spotify to the app list in the Android Auto settings, I ...
Moderator
528 Views
1 replies
0 likes
App won't respond to commands from notification banner and headphones, can't pause, resume or switch songs. The only way to get it to work is to force stop the application and restart it, then it works until the screen is locked or the app is cleared...
App won't respond to commands from notification banner and headphones, can't pause, resume or switch songs. The only way to get it to work is to force stop the application and restart it, then it wor...
Moderator
362 Views
1 replies
0 likes
I use a Google Pixel 3a, and I can't use my spotify with mobile data... Only wifi. And this started three days ago
I use a Google Pixel 3a, and I can't use my spotify with mobile data... Only wifi. And this started three days ago
Moderator
1079 Views
1 replies
0 likes
PlanPremiumCountryCanadaOperating SystemAndroid v14 Hey Spotify, For the past 4 days, I've been unable to load albums on my phone. When I click an album it gets stuck on the black loading screen (see attachments). I have cleared my cache and re-insta...
Plan Premium Country Canada Operating System Android v14 Hey Spotify, For the past 4 days, I've been unable to load albums on my phone. When I click an album it ge...
Moderator
361 Views
1 replies
0 likes
Why and how does Android and Windows get better features than that of iOS? For example on Android you get to play Playlists in order and not suffer from the smart shuffle nonsense.
Why and how does Android and Windows get better features than that of iOS? For example on Android you get to play Playlists in order and not suffer from the smart shuffle nonsense.
301 Views
0 replies
0 likes
I love CCR, but I can only pause it instead of logging out
I love CCR, but I can only pause it instead of logging out
Moderator
2148 Views
3 replies
0 likes
When you choose to share a song, the app pops up a little share menu, and it does a bounce animation. This animation does nothing but make this menu harder to use. You have to wait until it finishes to be able to select any of the options, which is s...
When you choose to share a song, the app pops up a little share menu, and it does a bounce animation. This animation does nothing but make this menu harder to use. You have to wait until it finishes ...
Moderator
727 Views
3 replies
0 likes
PlanPremiumCountryEspañaDeviceSamsung A54Operating System My Question or IssueHola, quiero descargar música para escuchar sin conexión pero no se donde me va en el teléfono. No tengo SD sería en la memoria del teléfono y en configuración no encuentro...
Plan Premium Country España Device Samsung A54 Operating System My Question or Issue Hola, quiero descargar música para escuchar sin conexión pero no se donde me va en el telé...
Spotify Star
292 Views
1 replies
0 likes
PlanPremiumCountryKenyaDeviceOppo Reno 5FOperating SystemAndroid 13 My IssueSome of my downloaded albums and playlists won't open while I'm in offline mode. The app just loads for like a minute or so and turns black. It's also been very slow to open ...
Plan Premium Country Kenya Device Oppo Reno 5F Operating System Android 13 My Issue Some of my downloaded albums and playlists won't open while I'm in offline mode. The app just load...
Spotify Star
2716 Views
8 replies
1 likes
I'm a frequent Spotify premium listener, please help me to enable the weekly premium schemes.
I'm a frequent Spotify premium listener, please help me to enable the weekly premium schemes.
Moderator
356 Views
1 replies
0 likes
Anytime I open the app, it just loads for some minutes and then it brings up the "try again and dismiss" screen
Anytime I open the app, it just loads for some minutes and then it brings up the "try again and dismiss" screen
Spotify Star
546 Views
1 replies
0 likes
Hey,Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems:1. Random playback pauses2. Android auto display is grey. Icon is al...
Hey, Not sure what can I do to fix my problems. I hand completely uninstall and reinstalled the app which helped a little but not with everything. I was running into these 3 problems: 1. Random pla...
295 Views
0 replies
0 likes
