Ellipsis menu becomes idle

[26716613]

Plan premium

Operating System

Android

My Question or Issue

Almost every time I click on the ellipsis to open the options menu for a song, it won't fully open and the screen becomes idle. 

Also, if I add a song to a list, I receive a confirmation message but the song does not feature in the selected list. 

Thank you.

[Novy]

Hey there @11102399735,

Thanks for reaching out!

Just to confirm, have you already tried performing a clean reinstall of the app? This is often an overlooked step, but it can be helpful to get rid of any cache that might be causing trouble.

If that doesn't do the trick, could you send your device's model, OS version and the Spotify version you're currently running, along with a video or a screen recording of the issue? You can attach it to your next response or upload it to another platform like YouTube or Google Drive and send a link to it. Make sure to hide any personal or sensitive information, and to give it the relevant permissions if you decide to upload it somewhere else.
 

We'll be on the lookout for your reply.