Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388618 Views

545 replies

34 likes

Account
Free
  • 388618 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8065 Views

0 replies

7 likes

  • 8065 Views
  • 0 replies
  • 7 likes

Superuser Contribution the music doesn't stop when calls come in

PlanPremiumDeviceSamsung Galaxy A51Operating System Android My Question or Issuethe music doesn't stop when calls come in, When the cell phone is in vibrator mode and a call comes in, the music does not stop and it's annoying because I miss calls

Newbie

Plan Premium Device Samsung Galaxy A51 Operating System  Android    My Question or Issue the music doesn't stop when calls come in, When the cell phone is in vibrator mode...

Not applicable

1721 Views

2 replies

0 likes

Premium
  • 1721 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded podcasts won't play

I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens.Yes, music plays just fine offline.Yes, I am trying t...

Newbie

I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens. ...

CHEEDWEED

Visitor

10390 Views

6 replies

0 likes

  • 10390 Views
  • 6 replies
  • 0 likes

AI Playlist

PlanStudent Premium CountryUnited States DevicePixel 6 ProOperating SystemAndroid 14 My Question or IssueAfter release of Spotifys new AI Playlist feature and updating the upp, uninstalling the app, and clearing my storage the AI playlist feature sti...

Casual Listener

Plan Student Premium  Country United States   Device Pixel 6 Pro Operating System Android 14   My Question or Issue After release of Spotifys new AI Playlist feature and upd...

Justus_HB

Regular

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

If you can't stop these stupid ads between two songs

If you stop caring about the reviews and can't stop playing stupid ads between songs I will file a case against you. And I can't take premium stupid people.

Visitor

If you stop caring about the reviews and can't stop playing stupid ads between songs I will file a case against you. And I can't take premium stupid people.

Mitre226644

Roadie

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some podcasts not playing

PlanPremiumCountryGermanyDevicepixelOperating SystemAndroid My Question or IssueSome podcasts won't play, others will without problems.Did the troubleshooting steps and also chatted with support, no help, just a lot of time wasted. The progress bar i...

Visitor

Plan Premium Country Germany Device pixel Operating System Android   My Question or Issue Some podcasts won't play, others will without problems. Did the troubleshooting steps and als...

AlejaR

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I start a track it is at low volume for half a second then jumps up.

To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first note or two. Very annoying. Cross fade is off

Newbie

To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first ...

MihailY

Moderator

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Galaxy S24 and I don't get notifications from Spotify

I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.

Casual Listener

I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.

MihailY

Moderator

936 Views

7 replies

0 likes

  • 936 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why does My Spotify keep playing only the songs from my liked list

I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I can't figure out what it wrong.

Visitor

I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I...

AlejaR

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't run in background in BYD Seagull Car Tablet (android)

PlanPremiumCountryJordanDeviceBYD Seagull Car AndroidOperating System My Question or IssueJust got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet. Logged in and it works great and even allows me to download playlists and song, h...

Visitor

Plan Premium Country Jordan Device BYD Seagull Car Android Operating System     My Question or Issue Just got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet....

Novy

Moderator

1569 Views

1 replies

0 likes

  • 1569 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App crash when sorting/filtering podcasts

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 8Operating SystemAndroid 14Version8.9.82.620 My Question or IssueSpotify is crashing whenever I try to sort or filter a podcast. Whichever podcast I go into, if I try to change the sort order or filt...

Casual Listener

  Plan Premium Country United Kingdom Device Google Pixel 8 Operating System Android 14 Version 8.9.82.620   My Question or Issue Spotify is crashing whenever I try to sort or ...

Jruth85

Casual Listener

2488 Views

6 replies

1 likes

  • 2488 Views
  • 6 replies
  • 1 likes

Superuser Contribution música

Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario

Visitor

Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario 

AlejaR

Moderator

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Posso solo mettere in pausa-I can only pause

Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al episodio successivo né skippare di 15 secondi.... Come mai? Plan...

Casual Listener

Listening podcast with locked screen I can only pause, I can not skip....why?   Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al epis...

Maria

Moderator

1353 Views

9 replies

1 likes

  • 1353 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution How NOT to change playback device from Sonos to Android when leaving home?

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my phone. I do see the usecase for that, but in my case...

Newbie

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my p...

Dessi

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps removing my downloads from playlists

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this really really sucksPlanFree/PremiumCountry Device(...

Visitor

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this...

Joan

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution music stuttering/pausing when phone closed and resumes when phone turns on

PlanPremiumDeviceGoogle Pixel 6aOperating SystemAndroid 14My Question or IssueWhen I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my phone turns off. It plays for a few seconds and usually just comple...

Casual Listener

Plan Premium Device Google Pixel 6a Operating System Android 14 My Question or Issue When I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my ph...

iliketoeatfish

Visitor

2136 Views

6 replies

0 likes

  • 2136 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Super Slow, Unresponsive, Won't Pause or Load - Account Issue

PlanPremiumCountryUK / CzechiaDeviceSamsung A32 and ChromebookOperating SystemMost recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or IssueEver since coming to Czechia, Spotify is becoming slower. When I click pause on...

Casual Listener

Plan Premium Country UK / Czechia Device Samsung A32 and Chromebook Operating System Most recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit)   My Question or Issue...

PepeMontagna

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Superuser Contribution Im not able to block podcasts from my feed!

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (and keep doing this with all the podcasts) so it se...

Newbie

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (...

USAOz

Casual Listener

825 Views

4 replies

2 likes

  • 825 Views
  • 4 replies
  • 2 likes

Solved!! Seems like someone hacked my account

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more a...

Casual Listener

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessin...

Bleebs

Visitor

910 Views

3 replies

0 likes

  • 910 Views
  • 3 replies
  • 0 likes