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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110334 Views

26 replies

3 likes

  • 110334 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222183 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222183 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578817 Views

79 replies

3 likes

  • 578817 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476854 Views

577 replies

40 likes

Account
Free
  • 476854 Views
  • 577 replies
  • 40 likes

Superuser Contribution Explicit content filter not working

PlanFamilyCountryUnited KingdomDeviceSamsung Galaxy S8 and Bowers & Wilkins Formation FlexOperating SystemAndroid My Question or IssueIn the last week or so, the explicit content filter has stopped working. The setting is off to block explicit conten...

Regular

Plan Family Country United Kingdom Device Samsung Galaxy S8 and Bowers & Wilkins Formation Flex Operating System Android   My Question or Issue In the last week or so, the explicit...

ehigginsfreese

Visitor

18635 Views

31 replies

7 likes

Explicit
swearing
  • 18635 Views
  • 31 replies
  • 7 likes

Superuser Contribution Song plays with no sound and gets stuck

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing the song even if the song is over. Example the song i...

Casual Listener

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing th...

TRASTEROS

Visitor

2194 Views

5 replies

1 likes

  • 2194 Views
  • 5 replies
  • 1 likes

Solved!! Can't find repeat option on Android (Spotify Free)

PlanFreeCountrySpainDeviceXiaomi Redmi Note 5A PrimeOperating SystemAndroid Nougat 7.1.2 My Question or IssueI can't find the repeat option in the Now Playing section, I tried selecting the three points and all I've got is the Add to Library option a...

Newbie

Plan Free Country Spain Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat 7.1.2   My Question or Issue I can't find the repeat option in the Now Playing section, I trie...

Not applicable

6107 Views

2 replies

0 likes

Android
repeat button
spotify free
  • 6107 Views
  • 2 replies
  • 0 likes

Solved!! I can't download my offline music

Hello, Spotify-Community! Since the new update with the new color of Spotify is out,I can't download my offline music on my Android anymore (HTC One M7).I'm in the same WLAN-Network, Spotify is on PC and Android open, but it's always said "Waiting fo...

Casual Listener

Hello, Spotify-Community!   Since the new update with the new color of Spotify is out, I can't download my offline music on my Android anymore (HTC One M7). I'm in the same WLAN-Network, Spo...

grahamalex

Newbie

8585 Views

9 replies

0 likes

  • 8585 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can I get stereo sound by using an Echo show 8 second edition and an Echo dot?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Ivelina

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album songs won't play in order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

estevangogh

Newbie

52407 Views

46 replies

1 likes

  • 52407 Views
  • 46 replies
  • 1 likes

Superuser Contribution Download or sync stuck on 77 of 98 always

Hello Folks, Every so often Spotify does an update of what I presume is one of my playlists. It always gets stuck on song 77 of 98. It will remain stuck for days if I do not force close Spotify. When I do that it is fine until the next time a sync ha...

Regular

Hello Folks,  Every so often Spotify does an update of what I presume is one of my playlists.  It always gets stuck on song 77 of 98.  It will remain stuck for days if I do not forc...

Ivelina

Moderator

2752 Views

3 replies

0 likes

  • 2752 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Canvas feature not loading/stopped working.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, as of last friday night my phone stopped loading the canvas videos in the applied song...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,...

Not applicable

54818 Views

48 replies

7 likes

  • 54818 Views
  • 48 replies
  • 7 likes

Solved!!Superuser Contribution The link to explore the "Fiction" category of podcasts is not working.

Bug for a few months now. Kept waiting for an update so posting.Pixel 6a. Android 14. Spotify App version 8.9.86.551.1. Tap "Search"2. Tap "Podcasts"3. Scroll to the bottom, and tap "See all"4. Under "Arts & Entertainment", tap "Fiction"Expected Beha...

Casual Listener

Bug for a few months now. Kept waiting for an update so posting. Pixel 6a. Android 14. Spotify App version 8.9.86.551. 1. Tap "Search" 2. Tap "Podcasts" 3. Scroll to the bottom, and tap "See ...

isgamus

Casual Listener

972 Views

5 replies

2 likes

  • 972 Views
  • 5 replies
  • 2 likes

Superuser Contribution cada vez que abro la canción y me aparece el video de fondo se me buguea

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular y ya probé de todo (desinstale, borre datos) y nad...

Visitor

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular...

Novy

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Assistant not able to control Spotify?

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device.- I used to be able to stop/close spotify by just swiping away the tile in the drop down menu. Now spotify just keeps play...

Casual Listener

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device. - I used to be able to stop/close spotify by just swiping away the ...

Naganoble

Visitor

11191 Views

17 replies

0 likes

  • 11191 Views
  • 17 replies
  • 0 likes

Superuser Contribution spotify stops working on oneplus 10pro android 12

PlanPremiumCountryBrazilDeviceOneplus 10 PRoOperating System(android 12) My Question or Issuespotify app plays for a few minutes and crashes, I've uninstalled and installed again, cleared the cache, disabled access from nearby devices and it doesn't ...

Casual Listener

Plan Premium Country Brazil Device Oneplus 10 PRo Operating System (android 12)   My Question or Issue spotify app plays for a few minutes and crashes, I've uninstalled and installed a...

venkatM6

Casual Listener

2008 Views

5 replies

0 likes

  • 2008 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jam

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

Visitor

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

AlejaR

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution While swiping on the progress bar, the song changes its volume

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the previous volume. Is it my phone's problem?

Newbie

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the p...

Vasil

Moderator

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashing in the background - Samsung Galaxy Tab S7

PlanFree CountryUnited Kingdom DeviceSamsung Galaxy Tab S7 (WiFi) Operating SystemAndroid 13 (One UI 5.1.1) My Question or IssueI've recently started using Spotify again. Unfortunately, whilst listening to music in the background, it will randomly st...

Newbie

Plan Free   Country United Kingdom   Device Samsung Galaxy Tab S7 (WiFi)   Operating System Android 13 (One UI 5.1.1)   My Question or Issue I've recently started usi...

Trabb

Visitor

1470 Views

2 replies

0 likes

  • 1470 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Andoid app] Device list in landscape orientation

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or any other solution suitable for landscape oriented a...

Visitor

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or a...

icebaer72

Casual Listener

1614 Views

5 replies

0 likes

  • 1614 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist reordering is sometimes ignored or impossible

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of random. Additionally, when editing the playlist, t...

Visitor

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of...

Not applicable

1837 Views

2 replies

0 likes

  • 1837 Views
  • 2 replies
  • 0 likes

Superuser Contribution Despite auto-play/repeat being enabled, music stops after one song

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play, but it will not continue to the next song.

Visitor

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play...

user-removed

Not applicable

3775 Views

2 replies

1 likes

  • 3775 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Canvas not playing on the Oneplus Open

PlanPremium CountryFrance DeviceOneplus Open CPH2551 Operating SystemOxygen OS 15.0.0.220(EX01) / Android 15 My Question or IssueSo I recently bought the Oneplus Open which is a foldable phone, I did notice that spotify canvas aren't playing, im assu...

Regular

Plan Premium   Country France   Device Oneplus Open CPH2551   Operating System Oxygen OS 15.0.0.220(EX01) / Android 15   My Question or Issue So I recently bought the...

koukou67

Regular

1082 Views

2 replies

0 likes

  • 1082 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play selected album

PlanFreeCountryUKDeviceHonor playOperating SystemAndroid 9 Hi When I select an album to play via the Spotify app it plays a random song by the artist from a random album. The next song is then by the same artist but another random album. I've tried r...

Casual Listener

Plan Free Country UK Device Honor play Operating System Android 9   Hi   When I select an album to play via the Spotify app it plays a random song by the artist from a random alb...

Not applicable

5127 Views

5 replies

0 likes

  • 5127 Views
  • 5 replies
  • 0 likes