Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
377603 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content. in recent weeks the playlists have not been updating. I've tried signing out and back in clearing cache etc but no luck. I do use private ...
I'm a prolific playlister and follow many different users discover weekly which I harvest for playlist content. in recent weeks the playlists have not been updating. I've trie...
Casual Listener
2097 Views
10 replies
0 likes
PlanPremiumCountryNetherlands DeviceGoogle Pixel 6 ProOperating SystemAndroid 14App Version8.8.92.700 My Question or IssueSince there is no specific place for feedback/issues about Assistant/Google Casting integration I will put it here: Since a whil...
Plan Premium Country Netherlands Device Google Pixel 6 Pro Operating System Android 14 App Version 8.8.92.700 My Question or Issue Since there is no specific place for feed...
Newbie
8142 Views
21 replies
1 likes
PlanFamily Premium (not the account manager)CountryUSADeviceSamsung A54Operating SystemAndroid 14BrowserChrome 129.0.6668.100 My Question or IssueI'm trying to buy an audiobook but it keeps showing an error: "Playback disabledSpotify won't work if yo...
Plan Family Premium (not the account manager) Country USA Device Samsung A54 Operating System Android 14 Browser Chrome 129.0.6668.100 My Question or Issue I'm trying to buy an aud...
676 Views
0 replies
0 likes
When I attempt to login into Spotify or listen to a song on my android device via the data plan nothing works. If I connect to WIFI everythign works fine. I can also confirm that app other apps like facebook, Youtube still work witht he data plan fro...
When I attempt to login into Spotify or listen to a song on my android device via the data plan nothing works. If I connect to WIFI everythign works fine. I can also confirm that app other apps like ...
Moderator
887 Views
6 replies
0 likes
Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.
Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.
Visitor
44337 Views
4 replies
0 likes
If I search at the top of liked songs then it works fine but if I scroll down a bit and pull down the search bar to use it, it tells me that I misspelled something when I did not do that. Even if I just type a letter in the search bar it comes back s...
If I search at the top of liked songs then it works fine but if I scroll down a bit and pull down the search bar to use it, it tells me that I misspelled something when I did not do that. Even if I j...
Casual Listener
954 Views
5 replies
0 likes
On Android, click the + and select AI Playlist. Enter my prompt, select + an - on a few tracks, refine it with more prompts etc. But when I click Create the screen changes to 'This Content has been Removed'
On Android, click the + and select AI Playlist. Enter my prompt, select + an - on a few tracks, refine it with more prompts etc. But when I click Create the screen changes to 'This Content has been R...
Casual Listener
1156 Views
2 replies
0 likes
Every morning at 0810 spotify turns on and starts playing " I Got Love" by MiyaGi and Endspiel. Deleted spotify for a week off my phone and during that time it was fine. Installed spotify back and the next morning it started playing again. Dont have ...
Every morning at 0810 spotify turns on and starts playing " I Got Love" by MiyaGi and Endspiel. Deleted spotify for a week off my phone and during that time it was fine. Installed spotify back and th...
Not applicable
2080 Views
4 replies
0 likes
PlanFree/PremiumCountryGermanyDeviceXiaomi 12 ProOperating SystemAndroid 13 My Question or IssueThe play / pause button as well es the progress bar is missing, the only buttons available on the lockscreen are shuffle / like / devices.I tried all the ...
Plan Free/Premium Country Germany Device Xiaomi 12 Pro Operating System Android 13 My Question or Issue The play / pause button as well es the progress bar is missing, the only...
Visitor
7253 Views
22 replies
1 likes
Details:--------PlanPremiumCountryUKDeviceXiaomi Poco F3Operating SystemAndroid 12 My Question or IssueSo, I see that several other people have mentioned this issue on various forums, including here, over the years but I don't think a very clear solu...
Details: -------- Plan Premium Country UK Device Xiaomi Poco F3 Operating System Android 12 My Question or Issue So, I see that several other people have mentioned this issue on va...
Visitor
2652 Views
3 replies
1 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy J3 VOperating System? My Question or IssueI am trying to listen to Spotify using my phone and it doesn't work the same way it does on a laptop. There are multiple things that are messing up or maybe that...
Plan Free/Premium Country USA Device Samsung Galaxy J3 V Operating System ? My Question or Issue I am trying to listen to Spotify using my phone and it doesn't work the same ...
Moderator
2730 Views
1 replies
0 likes
My Question or IssueAfter months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems to be impossible to buy it! Does anyone have any idea...
My Question or Issue After months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems ...
Regular
5980 Views
5 replies
0 likes
After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds.Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleting cache and data, reinstall. After data delete, I pass...
After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds. Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleti...
Casual Listener
1592 Views
6 replies
0 likes
PlanPremiumCountry DeviceMotorola 2022 5g stylusOperating SystemAndroid Oreo My Question or IssueI have notifications set for my followed podcasts, as well as checking my Spotify regularly through the day on days I know an episode is due. However, th...
Plan Premium Country Device Motorola 2022 5g stylus Operating System Android Oreo My Question or Issue I have notifications set for my followed podcasts, as well ...
Moderator
412 Views
1 replies
0 likes
There's a bug, (I experienced it on mobile), where you cant play a song from an artist profile, you have to play the song from an album or put the song in a playlist in order to work. Please fix this bug.
There's a bug, (I experienced it on mobile), where you cant play a song from an artist profile, you have to play the song from an album or put the song in a playlist in order to work. Please fix this...
Moderator
596 Views
3 replies
1 likes
Plan _ PremiumFree/PremiumCountry _ Finland Device _ Samsung Galaxy A32 5GOperating SystemAndroid 13, with Samsung One UI 5.1 running as wellMy Question or IssueCan't be the only user who is having tons of problems with longer playlists. I put lots o...
Plan _ Premium Free/Premium Country _ Finland Device _ Samsung Galaxy A32 5G Operating System Android 13, with Samsung One UI 5.1 running as well My Question or Issue Can't be th...
430 Views
0 replies
0 likes
PlanPremiumCountryUSA DevicePixel 7 ProOperating SystemAndroid 15 My Question or IssueMy Spotify slows down overtime. Over the span of about 30 minutes to an hour the app gets slower. Every function you can think of gets slower. I have about 600 song...
Plan Premium Country USA Device Pixel 7 Pro Operating System Android 15 My Question or Issue My Spotify slows down overtime. Over the span of about 30 minutes to an hour the ...
Moderator
353 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 14 - One UI 6.1 The Android Auto app crashes frequently for the last few month to the point where it sometimes recovers itself from the gray screen, but sometimes needs a ...
Plan Premium Country Germany Device Samsung Galaxy S21 FE 5G Operating System Android 14 - One UI 6.1 The Android Auto app crashes frequently for the last few month to the point where...
Moderator
546 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceS21 FEOperating SystemAndroid and Windows 11 My Question or IssueSound Capsule showing wrong listening time and not updating
Plan Premium Country Brazil Device S21 FE Operating System Android and Windows 11 My Question or Issue Sound Capsule showing wrong listening time and not updating
Moderator
504 Views
1 replies
0 likes
It's absolutely ridiculous, you need to press several buttons to remove a song regularly, this was done specifically to prevent this issue, but it's still one click on the lock screen which leads to me constantly losing songs because I'll knock the b...
It's absolutely ridiculous, you need to press several buttons to remove a song regularly, this was done specifically to prevent this issue, but it's still one click on the lock screen which leads to ...
Visitor
617 Views
1 replies
4 likes
