Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
122048 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
245637 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
607287 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
504023 Views
581 replies
42 likes
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Plan Free Country USA Device Android Phones My Question or Issue My dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without ...
Regular
31050 Views
5 replies
0 likes
Plan PremiumCountryNorwayDeviceOnePlus Nord 2 5GOperating SystemAndroid 13 My Question or IssueCan't play one specific local file on phone. Hello! I've had a local file on my phone for over a year now that suddenly stopped working on my phone. It's a...
Plan Premium Country Norway Device OnePlus Nord 2 5G Operating System Android 13 My Question or Issue Can't play one specific local file on phone. Hello! ...
Moderator
2706 Views
11 replies
0 likes
Hi! I'm new here. Hope I ask in the right forum. I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper that party works. The favorit app I like most is "Audio Glow Musi...
Hi! I'm new here. Hope I ask in the right forum. I wonder why no visualizer app don't work with Spotify? Have tried most of the apps on Google play and have only found a live wallpaper ...
Visitor
2272 Views
2 replies
5 likes
PlanPremiumCountryDenmarkDeviceLG webOS TV OLED65C25LBOperating SystemwebOS24 / 9.2.1-2605 Spotify App UI2025.01.13_6-d206f55Spotify App PlayerH 4.46.0My Question or IssueISSUE: Since today my Spotify App on my LG C2 keeps making my TV go into screen...
Plan Premium Country Denmark Device LG webOS TV OLED65C25LB Operating System webOS24 / 9.2.1-2605 Spotify App UI 2025.01.13_6-d206f55 Spotify App Player H 4.46.0 My Question or Is...
Moderator
2614 Views
1 replies
0 likes
PaidAustraliaGoogle Pixel 6Operating SystemAndroid My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does).I tried reinstalling and starting a new playlist, neither worked. I also added...
Paid Australia Google Pixel 6 Operating System Android My podcast playlist on the phone is no longer showing the total playtime hours.(On my windows desktop app it still does). I tried ...
Moderator
8623 Views
33 replies
3 likes
So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that are there on the app are not opening at all !!
So I keep trying to access my playlists that I've made but unfortunately they do not load at all it just shows as if loading the songs but even after hours nothing shows up . All the playlist that ar...
Moderator
380 Views
1 replies
0 likes
PlanPremiumCountryIndiaOperating SystemAndroid My Question or IssueTripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue ASAP.
Plan Premium Country India Operating System Android My Question or Issue Tripple tap on mic for previous song is not working. It was working fine few days ago. Can you fix this issue A...
Moderator
449 Views
1 replies
0 likes
DeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueWhen Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify even when it's not already open. This is particularly annoying as so...
Device Huawei P20 lite Operating System Android 9 My Question or Issue When Bluetooth headphones are connected, pressing the play/pause button will automatically launch and play Spotify ...
Regular
26158 Views
26 replies
7 likes
I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March
I just cleared my application data but after that when I tried to log in again, my account was not registered as a premium account. even though my account should still be premium until March
Spotify Star
391 Views
1 replies
0 likes
PlanPremiumCountrySpainDeviceSamsung Galaxy 20 Ultra 5g, Macbook Pro 2019Operating SystemMac OS 12.1, Android 12 My Question or IssueSince the 1.48 update Spotify Connect no longer works for me.I can see the device in the Spotify app, but it never es...
Plan Premium Country Spain Device Samsung Galaxy 20 Ultra 5g, Macbook Pro 2019 Operating System Mac OS 12.1, Android 12 My Question or Issue Since the 1.48 update Spotify Connect no ...
Not applicable
12940 Views
7 replies
0 likes
I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. Is it still possible to turn on this feature on Andro...
I recall, that Spotify used to have a "wallpaper" widget, which would make song that you were listening to appear as a lock screen wallpaper, instead of just a little box at the top of the screen. ...
Moderator
1880 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of today my Spotify is telling me that i must be a premium subscriber to cast to my Googl...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Moderator
619 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(OPPO FIND NEO)Operating System(Android 10) My Question or IssueI have no option for videos on my app.I want to watch the JRE podcasts on my phone but I have no idea how to find them. I can search JRE and find the podcasts b...
Plan Premium Country UK Device (OPPO FIND NEO) Operating System (Android 10) My Question or Issue I have no option for videos on my app. I want to watch the JRE podcasts on my phone...
Moderator
8166 Views
8 replies
2 likes
PlanPremiumCountryLatvia DeviceOnePlus 5Operating System Android 8.1 My Question or IssueSpotify stops playing music while playing on the background each 20 minutes approximately. I need to take my phone, unlock it, open Spotify and press play, then ...
Plan Premium Country Latvia Device OnePlus 5 Operating System Android 8.1 My Question or Issue Spotify stops playing music while playing on the background eac...
Casual Listener
3148 Views
4 replies
11 likes
When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that had this progress bar going on just fine and then t...
When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that ...
Moderator
3446 Views
6 replies
0 likes
PlanPremiumCountryBrazilDevice(ASUS ZenPhone 3 MAX)Operating System(Android 7.0) My Question or Issue Hello! Hope everyone is in best of health. I've just got a new issue on my Spotify Android App. After the last June update, everytime a music change...
Plan Premium Country Brazil Device (ASUS ZenPhone 3 MAX) Operating System (Android 7.0) My Question or Issue Hello! Hope everyone is in best of health. 🙏 I've just ...
Not applicable
3023 Views
3 replies
0 likes
PlanPremiumCountryPhilippines DeviceRealme 10Operating SystemAndroid 14 My Question or IssueHow can I fix this? I've tried everything, from uninstalling and installing Spotify, rebooting my phone, checking the permissions, and the app's setting and i...
Plan Premium Country Philippines Device Realme 10 Operating System Android 14 My Question or Issue How can I fix this? I've tried everything, from uninstalling and inst...
Moderator
575 Views
1 replies
0 likes
PlanPremiumCountryNigeriaDeviceRedmi note 13 pro plus 5gOperating SystemAndroid 15 My Question or IssueMy Spotify plays songs at a level low volume even when the phone volume is at maximum. And this only happens in Spotify app. Amazon prime, Netflix ...
Plan Premium Country Nigeria Device Redmi note 13 pro plus 5g Operating System Android 15 My Question or Issue My Spotify plays songs at a level low volume even when the phone volume...
Moderator
970 Views
1 replies
0 likes
I have the same number
I have the same number
Spotify Star
430 Views
1 replies
0 likes
Vivo t1 5G
Vivo t1 5G
Moderator
694 Views
1 replies
0 likes
