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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114271 Views

26 replies

4 likes

  • 114271 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229746 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229746 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588666 Views

79 replies

3 likes

  • 588666 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484006 Views

580 replies

42 likes

Account
Free
  • 484006 Views
  • 580 replies
  • 42 likes

Can't play music

There seems to be an advertisment that won't play therefore I can't listen to songs

Visitor

There seems to be an advertisment that won't play therefore I can't listen to songs

alexei_wu

Regular

670 Views

2 replies

0 likes

  • 670 Views
  • 2 replies
  • 0 likes

Superuser Contribution Static in the left earbud when phone screen goes to sleep/times out

Whenever I am connected to my phone with a Bluetooth headset and listening to Spotify, as long as my screen is awake and active I have zero issues. The second that I lock my phone or my screen times out and goes to sleep, I will get static/crackling ...

Casual Listener

Whenever I am connected to my phone with a Bluetooth headset and listening to Spotify, as long as my screen is awake and active I have zero issues. The second that I lock my phone or my screen times ...

alexei_wu

Regular

1451 Views

4 replies

0 likes

  • 1451 Views
  • 4 replies
  • 0 likes

Superuser Contribution Explicit content filter not working

PlanFamilyCountryUnited KingdomDeviceSamsung Galaxy S8 and Bowers & Wilkins Formation FlexOperating SystemAndroid My Question or IssueIn the last week or so, the explicit content filter has stopped working. The setting is off to block explicit conten...

Regular

Plan Family Country United Kingdom Device Samsung Galaxy S8 and Bowers & Wilkins Formation Flex Operating System Android   My Question or Issue In the last week or so, the explicit...

ehigginsfreese

Visitor

18796 Views

31 replies

7 likes

Explicit
swearing
  • 18796 Views
  • 31 replies
  • 7 likes

Superuser Contribution Song plays with no sound and gets stuck

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing the song even if the song is over. Example the song i...

Casual Listener

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing th...

TRASTEROS

Visitor

2213 Views

5 replies

1 likes

  • 2213 Views
  • 5 replies
  • 1 likes

Solved!! Can't find repeat option on Android (Spotify Free)

PlanFreeCountrySpainDeviceXiaomi Redmi Note 5A PrimeOperating SystemAndroid Nougat 7.1.2 My Question or IssueI can't find the repeat option in the Now Playing section, I tried selecting the three points and all I've got is the Add to Library option a...

Newbie

Plan Free Country Spain Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat 7.1.2   My Question or Issue I can't find the repeat option in the Now Playing section, I trie...

Not applicable

6184 Views

2 replies

0 likes

Android
repeat button
spotify free
  • 6184 Views
  • 2 replies
  • 0 likes

Solved!! I can't download my offline music

Hello, Spotify-Community! Since the new update with the new color of Spotify is out,I can't download my offline music on my Android anymore (HTC One M7).I'm in the same WLAN-Network, Spotify is on PC and Android open, but it's always said "Waiting fo...

Casual Listener

Hello, Spotify-Community!   Since the new update with the new color of Spotify is out, I can't download my offline music on my Android anymore (HTC One M7). I'm in the same WLAN-Network, Spo...

grahamalex

Newbie

8617 Views

9 replies

0 likes

  • 8617 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can I get stereo sound by using an Echo show 8 second edition and an Echo dot?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Ivelina

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album songs won't play in order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

estevangogh

Newbie

52580 Views

46 replies

1 likes

  • 52580 Views
  • 46 replies
  • 1 likes

Superuser Contribution Download or sync stuck on 77 of 98 always

Hello Folks, Every so often Spotify does an update of what I presume is one of my playlists. It always gets stuck on song 77 of 98. It will remain stuck for days if I do not force close Spotify. When I do that it is fine until the next time a sync ha...

Regular

Hello Folks,  Every so often Spotify does an update of what I presume is one of my playlists.  It always gets stuck on song 77 of 98.  It will remain stuck for days if I do not forc...

Ivelina

Moderator

2894 Views

3 replies

0 likes

  • 2894 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Canvas feature not loading/stopped working.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, as of last friday night my phone stopped loading the canvas videos in the applied song...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,...

Not applicable

55430 Views

48 replies

7 likes

  • 55430 Views
  • 48 replies
  • 7 likes

Solved!!Superuser Contribution The link to explore the "Fiction" category of podcasts is not working.

Bug for a few months now. Kept waiting for an update so posting.Pixel 6a. Android 14. Spotify App version 8.9.86.551.1. Tap "Search"2. Tap "Podcasts"3. Scroll to the bottom, and tap "See all"4. Under "Arts & Entertainment", tap "Fiction"Expected Beha...

Casual Listener

Bug for a few months now. Kept waiting for an update so posting. Pixel 6a. Android 14. Spotify App version 8.9.86.551. 1. Tap "Search" 2. Tap "Podcasts" 3. Scroll to the bottom, and tap "See ...

isgamus

Casual Listener

985 Views

5 replies

2 likes

  • 985 Views
  • 5 replies
  • 2 likes

Superuser Contribution cada vez que abro la canción y me aparece el video de fondo se me buguea

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular y ya probé de todo (desinstale, borre datos) y nad...

Visitor

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular...

Novy

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Assistant not able to control Spotify?

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device.- I used to be able to stop/close spotify by just swiping away the tile in the drop down menu. Now spotify just keeps play...

Casual Listener

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device. - I used to be able to stop/close spotify by just swiping away the ...

Naganoble

Visitor

11266 Views

17 replies

0 likes

  • 11266 Views
  • 17 replies
  • 0 likes

Superuser Contribution spotify stops working on oneplus 10pro android 12

PlanPremiumCountryBrazilDeviceOneplus 10 PRoOperating System(android 12) My Question or Issuespotify app plays for a few minutes and crashes, I've uninstalled and installed again, cleared the cache, disabled access from nearby devices and it doesn't ...

Casual Listener

Plan Premium Country Brazil Device Oneplus 10 PRo Operating System (android 12)   My Question or Issue spotify app plays for a few minutes and crashes, I've uninstalled and installed a...

venkatM6

Casual Listener

2025 Views

5 replies

0 likes

  • 2025 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jam

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

Visitor

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

AlejaR

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution While swiping on the progress bar, the song changes its volume

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the previous volume. Is it my phone's problem?

Newbie

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the p...

Vasil

Moderator

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashing in the background - Samsung Galaxy Tab S7

PlanFree CountryUnited Kingdom DeviceSamsung Galaxy Tab S7 (WiFi) Operating SystemAndroid 13 (One UI 5.1.1) My Question or IssueI've recently started using Spotify again. Unfortunately, whilst listening to music in the background, it will randomly st...

Newbie

Plan Free   Country United Kingdom   Device Samsung Galaxy Tab S7 (WiFi)   Operating System Android 13 (One UI 5.1.1)   My Question or Issue I've recently started usi...

Trabb

Visitor

1482 Views

2 replies

0 likes

  • 1482 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Andoid app] Device list in landscape orientation

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or any other solution suitable for landscape oriented a...

Visitor

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or a...

icebaer72

Casual Listener

1632 Views

5 replies

0 likes

  • 1632 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist reordering is sometimes ignored or impossible

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of random. Additionally, when editing the playlist, t...

Visitor

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of...

Not applicable

1861 Views

2 replies

0 likes

  • 1861 Views
  • 2 replies
  • 0 likes

Superuser Contribution Despite auto-play/repeat being enabled, music stops after one song

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play, but it will not continue to the next song.

Visitor

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play...

user-removed

Not applicable

3834 Views

2 replies

1 likes

  • 3834 Views
  • 2 replies
  • 1 likes