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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117912 Views

27 replies

4 likes

  • 117912 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237283 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237283 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598028 Views

79 replies

3 likes

  • 598028 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490640 Views

581 replies

42 likes

Account
Free
  • 490640 Views
  • 581 replies
  • 42 likes

Couldn't load the lyrics for this song

Every song I try to listen to, the lyrics don't load. Is there any fix to this?

Visitor

Every song I try to listen to, the lyrics don't load. Is there any fix to this?

swiftiexlivie13

Casual Listener

1351 Views

3 replies

0 likes

  • 1351 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast progress dissappears when downloading

PlanPremiumCountryNorway DeviceSamsung Galaxy S24 Ultra / S21Operating SystemAndroid 14My Question or IssueEvery time i download a podcast i have started the progress disappears. The only way i have found to circumvent this is to have the episode pla...

Casual Listener

Plan Premium Country Norway  Device Samsung Galaxy S24 Ultra / S21 Operating System Android 14 My Question or Issue Every time i download a podcast i have started the progress disappear...

jonsibonsi

Casual Listener

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Queue resets

PlanPremium CountryFinland DeviceSamsung Galaxy J5 (2017) Operating SystemAndroid 9 My Question or Issue Ever since I updated my phone to Android 9 the upcoming song queue resets every time I close the app/just leave it for a while/turn off my screen...

Casual Listener

Plan Premium   Country Finland    Device Samsung Galaxy J5 (2017)   Operating System Android 9     My Question or Issue   Ever since I updated my pho...

muhammed98

Casual Listener

12797 Views

12 replies

0 likes

  • 12797 Views
  • 12 replies
  • 0 likes

Superuser Contribution How to put the egg in the bird nest to open my Spotify Playlist in a Bottle

I'm trying to open my Spotify Playlist in a Bottle. I have the bird nest. I've tried all day and night trying to put the egg in the nest, to no avail.

Visitor

I'm trying to open my Spotify Playlist in a Bottle. I have the bird nest. I've tried all day and night trying to put the egg in the nest, to no avail.

TeamD5

Visitor

9055 Views

32 replies

7 likes

  • 9055 Views
  • 32 replies
  • 7 likes

Superuser Contribution Cant log into app, or app not loading

Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error that says there was a problem. Wont complete log in...

Visitor

Android app not loading. Tried to clear cache, cleared data, when that didn't work, i uninstalled and installed again. Log in screen comes up, click log in, then after endless loading, get the error ...

Ximzend

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Don't Play this Song" is gone?

Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the songPremiumMoto Mod

Newbie

Is the 'Don't Play this song again' function gone? I remember it used to exist, but I can't find it through settings or the three dots menu on the song Premium Moto Mod  

51odqt-d_vh12

Newbie

13598 Views

7 replies

4 likes

  • 13598 Views
  • 7 replies
  • 4 likes

Superuser Contribution Now Playing bar missing on Android

The control bar never appears (see screenshot).There is a closed and huge thread relating to vaguely similar issues (but with Samsung phones). I have tried all the suggested steps in that topic, including a clean re-install of the app, to no avail.De...

Newbie

The control bar never appears (see screenshot). There is a closed and huge thread relating to vaguely similar issues (but with Samsung phones).  I have tried all the suggested steps in that top...

Brawls

Newbie

15384 Views

24 replies

13 likes

  • 15384 Views
  • 24 replies
  • 13 likes

Repeat function automatically turning on whenever I plug into my car

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail.I am using Android Auto and a Pixel 9 Pro XL

Newbie

Whenever I plug into my car the repeat function in Spotify turns on. I then have to go into the app and turn it off. This happens every time I plug into my car without fail. I am using Android Aut...

WaltMorton

Newbie

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant skip songs or pause when on lock screen

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A70Operating SystemAndroid 9, running one UI version 1.1 My Question or IssueSo I've just purchased a new phone and when playing spotify I cant seem to skip or pause while my phone is locked. I'm havi...

Newbie

  Plan Premium Country New Zealand Device Samsung Galaxy A70 Operating System Android 9, running one UI version 1.1   My Question or Issue So I've just purchased a new phone and ...

jj197

Visitor

13598 Views

2 replies

0 likes

  • 13598 Views
  • 2 replies
  • 0 likes

Jam link

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen. When I click on any song link, there is no problem...

Casual Listener

My phone is S23 Ultra and it is not rooted, I do not use any ad blockers and there is no problem with my DNS, but when I click on the jam link sent by my friends, Spotify sends me to the home screen....

Huseyinp73

Casual Listener

834 Views

2 replies

0 likes

  • 834 Views
  • 2 replies
  • 0 likes

Spotify not joining jam.

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out and then logging back in as well as clearing app ca...

Visitor

I'm using a Samsung S21 FE. I'm trying to start a jam with my friend but every time I click the link or scan the QR code it takes me to the homescreen. I've tried restarting my phone and logging out ...

Jose_M

Spotify Star

964 Views

1 replies

0 likes

  • 964 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto connected, audio comes out of phone

PlanPremiumCountry DeviceGoogle Pixel 5, 3a XL, Carpodgo Android Auto, Volvo Grom Car BT3 Bluetooth SoundsystemOperating SystemAndroid 14 My Question or IssueSpotify is usually connected in my car via Bluetooth to my Soundsystem. When playing, Spotif...

Regular

Plan Premium Country   Device Google Pixel 5, 3a XL, Carpodgo Android Auto, Volvo Grom Car BT3 Bluetooth Soundsystem Operating System Android 14   My Question or Issue Spotify is...

MinerCalvert

Newbie

3987 Views

2 replies

0 likes

android auto
bluetooth
  • 3987 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why won't Spotify play sound through my wireless headphones?

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something.Headphones: Soundcore Life Q30Phone: Moto G Stylus (Android)

Casual Listener

Other apps play sound through the headphones, and Spotify works on my phone wothout headphones, but it apparently won't connect to my headphones or something. Headphones: Soundcore Life Q30 Phone: ...

Not applicable

6367 Views

5 replies

0 likes

  • 6367 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify stops when screen goes dark on Xiaomi redmi note 13 pro

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Casual Listener

Hi, Ive tried EVERYTHING. When my phones screen goes dark Spotify stops. But if I tap and screen wakes up for like 10 seconds the app plays again for that 10 seconds until it goes dark again

Ivelina

Moderator

1742 Views

7 replies

0 likes

  • 1742 Views
  • 7 replies
  • 0 likes

Superuser Contribution Queue ignores playlist and repeats 4-5 tracks

PlanPremiumCountryUSDeviceMoto X4Operating SystemAndroid 9 My Question or IssueI have a playlist with a series of albums that play through in-order because there's a story. There are roughly 100 songs in the playlist, and I do have the playlist downl...

Music Fan

Plan Premium Country US Device Moto X4 Operating System Android 9   My Question or Issue I have a playlist with a series of albums that play through in-order because there's a story. T...

ChrisWho

Regular

55622 Views

186 replies

19 likes

  • 55622 Views
  • 186 replies
  • 19 likes

Music starts playing when plugged in to charge

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and this phone for at least 6 months and it has only j...

Casual Listener

I have a Samsung s7 and have a new issue whereby the phone will start Spotify and begin playing music when put on to charge. This started about two weeks ago. I have had Spotify for several years and...

Isabutterfly

Visitor

3570 Views

4 replies

0 likes

  • 3570 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify on my Chromecast with android TV plays incorrect song in list.

I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. Not just an off by 1 error it seems. Seems related t...

Casual Listener

I go to my liked songs and select a song to play and a different song nearby will play. Sometimes it's off by 2(down the list) sometimes more. Seems the further down the list the farther off it is. N...

NotNowFozzie

Casual Listener

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music pauses while taking WhatsApp pictures

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Eni

Moderator

1357 Views

1 replies

1 likes

  • 1357 Views
  • 1 replies
  • 1 likes