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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 854232 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854232 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20359 Views
  • 3 replies
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  • 20359 Views
  • 3 replies
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Superuser Contribution Spotify won't play more than one song upon a search.

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9My Question or IssueSpotify won't play more than one song at a time when I search. Even last week I was able to click on a searched song and Spotify would automatically start playing si...

  • Visitor
  •   Plan Premium Country United States of America Device Samsung Galaxy S9 My Question or Issue Spotify won't play more than one song at a time when I search. Even last week I was able to ...
  • Yordan
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
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Solved!!Superuser Contribution No shuffle button

Premium family membershipUKGalaxy S9 No shuffle off/on button. Reinstalled - but still not therePlease helpThanks

  • Regular
  • Premium family membership UK Galaxy S9   No shuffle off/on button.  Reinstalled - but still not there Please help Thanks  
  • AlejaR
  • Moderator
  • 26468 Views
  • 14 replies
  • 0 likes
  • 26468 Views
  • 14 replies
  • 0 likes

Superuser Contribution App can't access anything on Samsung A10e

PlanPremiumCountryCanadaDeviceSamsung A10eOperating SystemAndroid Oreo/11? (says Android version 11 under software settings) My Question or IssueThe app has been bricked on my A10e, no content can be accessed. It gives errors like empty playlists and...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung A10e Operating System Android Oreo/11? (says Android version 11 under software settings)   My Question or Issue The app has been bricked...
  • Alex
  • Moderator
  • 427 Views
  • 5 replies
  • 2 likes
  • 427 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Library search can't find playlists in folders

PlanPremiumCountyGermanyOperating SystemAndroid 11 My Question or IssueA search of my library won't return playlists that are inside folders. Playlists outside folders are shown with no issue.

  • Regular
  •   Plan Premium County Germany Operating System Android 11   My Question or Issue A search of my library won't return playlists that are inside folders. Playlists outside folders ar...
  • AlejaR
  • Moderator
  • 954 Views
  • 23 replies
  • 4 likes
  • 954 Views
  • 23 replies
  • 4 likes

Superuser Contribution Spotify on Android plays music when another app plays sound

PlanPremiumCountryUnited StatesDeviceOnePlus 9Operating SystemAndroid 12 (LineageOS) My Question or IssueWhen another app (Twitter, Instagram, RL Sideswipe) starts playing sound, Spotify will often start playing music wherever I left off on my phone....

  • Casual Listener
  • Plan Premium Country United States Device OnePlus 9 Operating System Android 12 (LineageOS)   My Question or Issue When another app (Twitter, Instagram, RL Sideswipe) starts playing so...
  • OscarDC
  • Moderator
  • 178 Views
  • 3 replies
  • 0 likes
  • 178 Views
  • 3 replies
  • 0 likes

Superuser Contribution There is a clickable area in a gap between the bottom three icons and the Now Playing section

DeviceSamsung A32, Samsung S20 FE, probably othersOperating SystemAndroid 12, maybe others My Question or IssueFor the past year, there is a small but annoying clickable area between the Now Playing bar and the bottom bar (Home, Search, Library). Thi...

  • Casual Listener
  • Device Samsung A32, Samsung S20 FE, probably others Operating System Android 12, maybe others   My Question or Issue For the past year, there is a small but annoying clickable area between...
  • Eni
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unreasonable battery drain on Pixel 3a

PlanPremium CountryUS DeviceGoogle Pixel 3a Operating SystemAndroid 12Google play system update from august 1st 2022Security update from may 5th 2022Build number SP2A.220505.008 My Question or IssueSpotify is using a massive amount of battery and cau...

Screenshot_20220920-181441.png
  • Casual Listener
  • Plan Premium   Country US   Device Google Pixel 3a    Operating System Android 12 Google play system update from august 1st 2022 Security update from may 5th 2022 Bui...
  • superchill93
  • Casual Listener
  • 577 Views
  • 6 replies
  • 0 likes
  • Android
    Android 12
    battery
    Google Pixel
  • 577 Views
  • 6 replies
  • 0 likes

Playback pauses immediately using Spotify Connect on Samsung Multiroom Speakers (WAM351/551/751)

Plan - Premium (Family)Country - Norway DeviceSamsung S5, S9+, S21 Ultra, PC, one iphoneOperating System(iOS version unknown (visiting friend), Android Oreo, Windows 10,etc.) My Question or IssuePlayback immediately pauses when using/casting to Spoti...

  • Casual Listener
  • Plan - Premium (Family) Country - Norway   Device Samsung S5, S9+, S21 Ultra, PC, one iphone Operating System (iOS version unknown (visiting friend), Android Oreo, Windows 10,etc...
  • medicalpartisan
  • Regular
  • 626 Views
  • 8 replies
  • 1 likes
  • multiroom
    playback pauses
    Samsung
    spotify connect
    WAM
  • 626 Views
  • 8 replies
  • 1 likes

Superuser Contribution Downloading issues on samsung galaxy s22 ultra

PlanPremiumCountryGermany DeviceSamsung Galaxy S22 ultraOperating SystemAndroid 12 My Question or IssueI am not able to download Songs on my library and if it happens it Downloads slow and not completely. And if i like a new Song or so and want to do...

  • Regular
  • Plan Premium Country Germany   Device Samsung Galaxy S22 ultra Operating System Android 12   My Question or Issue I am not able to download Songs on my library and if it ha...
  • Eni
  • Moderator
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

The controls on my lock screen are almost invisible when using dark mode

Question or IssuePlanPremiumCountry DeviceAsus ROG phone 2Operating SystemAndroid? My Question or IssueThe controls on my lock screen are almost invisible when using dark mode, even with my screen brightness on max its visibility is still nonexistant...

  • Newbie
  • Question or Issue Plan Premium Country   Device Asus ROG phone 2 Operating System Android?   My Question or Issue The controls on my lock screen are almost invisible when using d...
  • 153 Views
  • 0 replies
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  • 153 Views
  • 0 replies
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Superuser Contribution Local File Access

PlanFamily PremiumCountryCanada DeviceSamsung A53 5G Operating SystemAndroid Oreo? My Question or IssueSpotify local files keeps adding my Voice Recorder files to it's list. I've gone through my settings on both apps, deleted/moved all files and rete...

  • Visitor
  •   Plan Family Premium Country Canada   Device Samsung A53 5G   Operating System Android Oreo?   My Question or Issue Spotify local files keeps adding my Voice Re...
  • Vasil
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has the worst user experience in history

Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and regularly restarted. Apps have been reinstalled multip...

  • Newbie
  • Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and reg...
  • AndreasVX
  • Casual Listener
  • 1979 Views
  • 3 replies
  • 17 likes
  • 1979 Views
  • 3 replies
  • 17 likes

Superuser Contribution Autoplay does not work

PlanPremiumCountryFinlandDeviceSamsung Galaxy S10+Operating System Android 12My Question or Issue Autoplay does not work if i have chosen songs for the qaiting list, or if i have chosen only one song. The app plays only the songs i have chosen. It do...

  • Newbie
  • Plan Premium Country Finland Device Samsung Galaxy S10+ Operating System  Android 12 My Question or Issue   Autoplay does not work if i have chosen songs for the qaiting list, or ...
  • Alex
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Playlist default order

I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order should be from the most recently added. Every time I ge...

  • Visitor
  • I noticed my imminent request has been refused at least twice. However, as a music lover and a developer myself, and most of all, as a frequent Spotify user, I believe the playlist default order shou...
  • Jeremy
  • Spotify
  • 86 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 86 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant see joe rogan video on tv (works in desktop and mobile)

PlanPremiumCountrySwedenDeviceSony a80jOperating SystemAndroid tv v.10My Question or IssueI can watch the video of the joe rogan podcast on my desktop or mobile phone, but if i try to play the same video in the spotify app on my tv I only get the aud...

  • Casual Listener
  • Plan Premium Country Sweden Device Sony a80j Operating System Android tv v.10 My Question or Issue I can watch the video of the joe rogan podcast on my desktop or mobile phone, but if i try ...
  • Eni
  • Moderator
  • 1334 Views
  • 3 replies
  • 0 likes
  • 1334 Views
  • 3 replies
  • 0 likes

Solved!! Can't connect to Sonos speakers vie Spotify app (but the reverse works)

Hi, I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux).I have a few Sonos speakers, my Sonos account has been linked to my Spotify account properly.Since a few days, I can still play Spotify c...

  • Casual Listener
  • Hi,   I have a Premium plan; the problem here appears on the android app as well as the Web player (Firefox Linux). I have a few Sonos speakers, my Sonos account has been linked to my Spotify...
  • bestouff
  • Casual Listener
  • 351 Views
  • 2 replies
  • 1 likes
  • 351 Views
  • 2 replies
  • 1 likes

Superuser Contribution app doesn't advance to the next song when playing to sonos

Plan - PremiumCountry - USADevice - Pixel 5OS - Android 11 When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of the song, even when the next song is actually playing. See the screenshot...

  • Visitor
  • Plan - Premium Country -  USA Device - Pixel 5 OS - Android 11   When playing to my Sonos Move the app sometimes gets 'stuck' on one song and shows the current time beyond the end of t...
  • OscarDC
  • Moderator
  • 422 Views
  • 3 replies
  • 1 likes
  • 422 Views
  • 3 replies
  • 1 likes

Superuser Contribution First song on album plays then reverts to previous album

PlanPremiumCountryUKDevicePoco M4 ProOperating SystemAndroid 11 My Question or IssueI search for an album to play. Hit the green button to play. First track is played. Then, instead of playing track 2, it reverts back to whatever I was playing previo...

  • Newbie
  • Plan Premium Country UK Device Poco M4 Pro Operating System Android 11    My Question or Issue I search for an album to play. Hit the green button to play. First track is played. ...
  • OscarDC
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to stop autoplay on android auto

PlanpremiumCountryusDevicegalaxy 10 My Question or Issueautoplay in my car using android auto is annoying

  • Newbie
  • Plan premium Country us Device galaxy 10     My Question or Issue autoplay in my car using android auto is annoying  
  • Eni
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding a track in made for you playlist doesn't skip to next track

PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid Oreo My Question or IssueIf I click on the button to hide a track in a made for you playlist like Discover Weekly or Release Radar, the track keeps playing instead of advancing to the next ...

  • Casual Listener
  • Plan Premium Country Canada Device Pixel 6 Operating System Android Oreo   My Question or Issue If I click on the button to hide a track in a made for you playlist like Discover W...
  • Yordan
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes