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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6113 Views

0 replies

7 likes

  • 6113 Views
  • 0 replies
  • 7 likes

Unable to open music from my library.

Plan PremiumCountry New Zealand Device Galaxy s22+Operating System Android 14 My Question or Issue: When I go to open an album from my library there is a message saying that the content is no longer available. Is this related to a new Spotify iterati...

Casual Listener

  Plan Premium Country New Zealand Device Galaxy s22+ Operating System Android 14   My Question or Issue: When I go to open an album from my library there is a message saying that t...

Amay

Spotify Star

368 Views

3 replies

0 likes

  • 368 Views
  • 3 replies
  • 0 likes

Solved!! How do I link

I'm only on here rn to link my tindr. But click link there just opens this app. Feel this is most likely a problem on their end but couldn't hurt fo ask..

Casual Listener

I'm only on here rn to link my tindr. But click link there just opens this app. Feel this is most likely a problem on their end but couldn't hurt fo ask..

Maxim

Spotify Star

819 Views

3 replies

0 likes

  • 819 Views
  • 3 replies
  • 0 likes

Hi, I can't get my playlist to stop playing suggested songs.

I don't have Spotify premium and I've already turned off auto play, I listen to Spotify on mobile. What should I do?

Newbie

I don't have Spotify premium and I've already turned off auto play, I listen to Spotify on mobile. What should I do?

Katherine561

Newbie

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player is closed after trying to switch to the second song in "Liked Songs"

1. Open the latest version of Android Spotify app2. Go to the "Liked Songs" playlist3. Start playing the first song4. Open the player5. Disable any shuffle mode if necessary6. Go through all shuffle modes again in a quick succession: not shuffled -> ...

Casual Listener

1. Open the latest version of Android Spotify app 2. Go to the "Liked Songs" playlist 3. Start playing the first song 4. Open the player 5. Disable any shuffle mode if necessary 6. Go through al...

Yordan

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

I have to manually add each song to Liked Songs to he added to Artist Liked Songs

PlanPremiumCountryPhilippines DeviceSamsung S20Operating SystemAndroid Oreo My Question or IssueDo you really have to manually like each song from an album to be added to the Arrist Page Liked Songs? There's no option on the album to add all of it to...

Newbie

Plan Premium Country Philippines  Device Samsung S20 Operating System Android Oreo   My Question or Issue Do you really have to manually like each song from an album to be ad...

Amay

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Spotify replaying some of the same songs

When I play a playlist or radio, and that song list ends, Spotify goes on to play songs in the same vein as what I was just listening to. I have 'Autoplay similar content' enabled in the settings, so this is what I want. However, when the playlist or...

Newbie

When I play a playlist or radio, and that song list ends, Spotify goes on to play songs in the same vein as what I was just listening to. I have 'Autoplay similar content' enabled in the settings, so...

dinomight

Spotify Star

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung TV - After scrolling down it keeps rolling back to top of playlist

PlanPremium CountryPoland DeviceSamsung TV Operating SystemSpotify ver: 2024.01.29_6-c927322 My Question or IssueI have a problem since like 2 weeks - after I enter my fav songs playlist (or any other playlist) and scroll down a little page refreshes...

Casual Listener

Plan Premium   Country Poland   Device Samsung TV   Operating System Spotify ver: 2024.01.29_6-c927322   My Question or Issue I have a problem since like 2 weeks - af...

Susan_GP

Moderator

996 Views

5 replies

0 likes

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Superuser Contribution Can't see speakers on my wifi network

I can't see any speakers on my home WiFi on my new Samsung Galaxy Flip 5. Other devices (Samsung/Android, iOS and Web) can all connect OK and can also see the Flip5 on the network. But it can't see them.I have followed all the suggested remedies - co...

Visitor

I can't see any speakers on my home WiFi on my new Samsung Galaxy Flip 5. Other devices (Samsung/Android, iOS and Web) can all connect OK and can also see the Flip5 on the network. But it can't see...

OscarDC

Moderator

1390 Views

1 replies

0 likes

  • 1390 Views
  • 1 replies
  • 0 likes

How do I turn off autoplay?

When every I get in my car, Spotify starts. I do not want this to happen.

Visitor

When every I get in my car, Spotify starts. I do not want this to happen.

kaworu_bloodpaw

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chrome Notification Upon Log In

PlanPremiumCountryUSADeviceSamsung S23 UltraOperating SystemAndroid 14My Question or IssueYesterday, my Spotify on my primary Android phone (S23 Ultra) was starting up on its own and was frustrating me. I decided to reinstall the app and this Chrome ...

Newbie

Plan Premium Country USA Device Samsung S23 Ultra Operating System Android 14 My Question or Issue Yesterday, my Spotify on my primary Android phone (S23 Ultra) was starting up on its own an...

Ivelina

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not open after the January 31, 2024 update.

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after reinstalling, it did the same thing. I suspect there w...

Casual Listener

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after rei...

Fwbennett

Casual Listener

4231 Views

9 replies

1 likes

  • 4231 Views
  • 9 replies
  • 1 likes

Superuser Contribution No option to use phone speaker as output device

I have a bluetooth connected device but I want to use the phone's speaker. The switch device button does not list the phone speaker as an option. This is on an Android device. Disconnecting the bluetooth device is not an option as I need it for other...

Casual Listener

I have a bluetooth connected device but I want to use the phone's speaker. The switch device button does not list the phone speaker as an option. This is on an Android device. Disconnecting the bluet...

Yordan

Moderator

2102 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Casting from the Android app to Chromecast/Google home does not work anymore

PlanPremiumCountryFranceDeviceOneplus nord 2 & redmi note 10Operating SystemLast androidMy Question or IssueLocal casting from the Spotify app on both android smartphones at home to Google home and Chromecast was working flawlessly for years until to...

Casual Listener

Plan Premium Country France Device Oneplus nord 2 & redmi note 10 Operating System Last android My Question or Issue Local casting from the Spotify app on both android smartphones at hom...

cabcallaway

Regular

1009 Views

4 replies

5 likes

  • 1009 Views
  • 4 replies
  • 5 likes

Superuser Contribution Local files turned unplayable shortly after downloading

PlanPremiumCountryThe NetherlandsDevicea52Operating SystemAndroid 13 My Question or IssueI used to have a view local file songs added on my pc and synced with my phone with no problems untill I added about 40 more yesterday and all local files on my ...

Casual Listener

Plan Premium Country The Netherlands Device a52 Operating System Android 13   My Question or Issue I used to have a view local file songs added on my pc and synced with my phone with n...

preyexe

Casual Listener

742 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Android app with large amount of downloaded content is slow and crashing

PlanPremium DuoCountryUSADevicePixel 7 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have observed that, the more media I have downloaded in Spotify for offline play, the slower the app gets at launch and search. As...

Newbie

Plan Premium Duo Country USA Device Pixel 7 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have observed that, the more media I have downloa...

ShaneSmiskol

Regular

1873 Views

11 replies

2 likes

  • 1873 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution I cannot set the song I want as my alarm or if I can the song file changes

I have an android phone and use the clock app as my alarm clock. Today I tried to add a new alarm and make the alarm tone a song instead and I couldn't search for a song from the clock app. So I went into Spotify, found the song, added it to my liked...

Casual Listener

I have an android phone and use the clock app as my alarm clock. Today I tried to add a new alarm and make the alarm tone a song instead and I couldn't search for a song from the clock app. So I went...

bgthinks

Casual Listener

9646 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Keep support for Android 4.3 platforms

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and even tried Spotify Lite from the playstore, but the...

Newbie

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and ...

Jamiedl

Regular

1890 Views

3 replies

1 likes

  • 1890 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution "Add to profile" not showing/can't add playlists to profile

Hi! Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/public, log out/log in, I have uninstalled/reinstalled the app...

Regular

Hi!   Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/pu...

Voltaia

Casual Listener

10590 Views

51 replies

12 likes

Add to profile. Playlists. Add playlist. Public playlists.
  • 10590 Views
  • 51 replies
  • 12 likes