Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110320 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222159 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578765 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476849 Views
577 replies
40 likes
I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?
I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?
Moderator
334 Views
1 replies
0 likes
Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y con ninguna me permite iniciar sesión, es el único...
Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y...
Moderator
645 Views
2 replies
0 likes
Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music through the headphones. Plays in the phone booth. What to...
Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music throug...
Moderator
683 Views
1 replies
0 likes
Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN.Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nicht unter verfügbare Geräte.Danke für Hilfe
Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN. Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nic...
Visitor
2264 Views
4 replies
0 likes
After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen to any podcasts, Just Say it simple... Spotify is ...
After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen...
Not applicable
2655 Views
5 replies
1 likes
I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.
I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...
Casual Listener
8156 Views
7 replies
0 likes
PlanFreeCountryPolandDeviceSamsung Galaxy SIII GT-I9300 (1gb of ram)Operating SystemLineage OS 20 CROM (with Android 13, non-root) My Question or IssueWhen i try to open the app, open the song details or just try to do anything in the app i can't swi...
Plan Free Country Poland Device Samsung Galaxy SIII GT-I9300 (1gb of ram) Operating System Lineage OS 20 CROM (with Android 13, non-root) My Question or Issue When i try to o...
Moderator
735 Views
3 replies
0 likes
Hey everybody,I hope you can help me!My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next song playing. I checked, but all autoplay functions are on...
Hey everybody, I hope you can help me! My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next son...
Newbie
3672 Views
5 replies
0 likes
PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid 9 w/ One UI 1.0 My Question or IssueFor a few days now, Spotify keeps randomly stopping music in various different ways:1. Spotify playing in background > Lock device > Spotify st...
Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android 9 w/ One UI 1.0 My Question or Issue For a few days now, Spotify keeps randomly stopping music in variou...
Visitor
40317 Views
16 replies
23 likes
Hi,Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij phone. In Settings i dont have the options Media shared ...
Hi, Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij pho...
Moderator
1196 Views
1 replies
0 likes
Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.
Visitor
5915 Views
6 replies
1 likes
PlanPremiumCountryCzech RepDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 14 One UI 6.1 My Question or IssueHello,after last update a few days ago in Nov 2024 application started crashing. If open app after some time and try to do something, s...
Plan Premium Country Czech Rep Device Samsung Galaxy S21 FE 5G Operating System Android 14 One UI 6.1 My Question or Issue Hello, after last update a few days ago in Nov 2024 applic...
Casual Listener
2270 Views
6 replies
1 likes
PlanSwitched to FreeCountryIndiaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 14 - One UI 6.1 My Question or IssueI recently switched to the free plan from a Premium Individual plan earlier. I am moving to a different country and was planning...
Plan Switched to Free Country India Device Samsung Galaxy S22 Ultra Operating System Android 14 - One UI 6.1 My Question or Issue I recently switched to the free plan from a Premium ...
Visitor
5754 Views
4 replies
0 likes
I'm still getting ads and can't download music yet I have already paid for Spotify premium
I'm still getting ads and can't download music yet I have already paid for Spotify premium
Moderator
491 Views
1 replies
1 likes
PlanPremiumCountrySwitzerlandDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueHey there, everytime I open the Spotify app, it automatically starts playing music. I don't want that and I haven't found a solution so far. Thank you ...
Plan Premium Country Switzerland Device Huawei P20 Pro Operating System Android 8.1.0 My Question or Issue Hey there, everytime I open the Spotify app, it automatically starts playin...
Newbie
4707 Views
15 replies
6 likes
Spotify App Version : 8.9.86.551PlanPremiumCountryFranceDeviceBlackberry stv100-4Operating SystemAndroid 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068 My Question or IssueWhen I select a song in "Liked Songs" the played song is ...
Spotify App Version : 8.9.86.551 Plan Premium Country France Device Blackberry stv100-4 Operating System Android 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068 M...
Casual Listener
633 Views
4 replies
0 likes
I am trying to play Spotify on a Chromebook. I can play from the 'My Library' navbar, and from the small icon when I search a playlist or album, but whenever I click on an artist, playlist, album, podcast, my profile, or any other page, the page says...
I am trying to play Spotify on a Chromebook. I can play from the 'My Library' navbar, and from the small icon when I search a playlist or album, but whenever I click on an artist, playlist, album, po...
Visitor
530 Views
2 replies
0 likes
listening to local files from my computer on tablet not working
listening to local files from my computer on tablet not working
Moderator
526 Views
1 replies
0 likes
Hi,I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that displayed the same information as is shown on the lock screen ...
Hi, I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that display...
Newbie
5397 Views
6 replies
0 likes
For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is stuck on the previous week. I have to go onto my p...
For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is...
Moderator
3628 Views
11 replies
2 likes
