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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5283 Views

0 replies

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Superuser Contribution spotify codes are not showing on my phone or laptop

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able to read a code but i am unable to generate one any ...

Casual Listener

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able ...

spencer07

Visitor

12003 Views

9 replies

0 likes

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Superuser Contribution Spotify glitches

PlanPremiumCountryGuyanaDevice(Samsung s24)Operating System(Android 14)My Question or IssueSpotify keeps freezing my phone

Casual Listener

Plan Premium Country Guyana Device (Samsung s24) Operating System (Android 14) My Question or Issue Spotify keeps freezing my phone 

Deejay5

Casual Listener

605 Views

4 replies

0 likes

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Superuser Contribution How do I disable auto shuffle?

Hey,I'm using a Spotify Premium account on my android device. Every time I try to play an album on the app it automatically chooses to use shuffle.I know that I need to avoid clicking the big 'Shuffle Play' button and press on a specific song on the ...

Newbie

Hey, I'm using a Spotify Premium account on my android device.   Every time I try to play an album on the app it automatically chooses to use shuffle. I know that I need to avoid clicking th...

rdeforest

Regular

79414 Views

106 replies

31 likes

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Superuser Contribution i can't see the controls of the music I'm playing on the lock screen

everything is fine on the notification settings and everything there is turned on but I still cannot see the music controls on the lock screen. I tried reinstalling the app but the problem persisted. I have a samsung galaxy f41. This has never happen...

Visitor

everything is fine on the notification settings and everything there is turned on but I still cannot see the music controls on the lock screen. I tried reinstalling the app but the problem persisted....

Yordan

Moderator

1255 Views

2 replies

0 likes

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Superuser Contribution widget on android phone

When using the spotify app on my oneplus android phone, i get a tiny widget on the top left on the screen. It overlaps with the notification icons on the notification bar.I cannot switch this off or place the widget elsewhere.Anybody an idea to solve...

Visitor

When using the spotify app on my oneplus android phone, i get a tiny widget on the top left on the screen. It overlaps with the notification icons on the notification bar. I cannot switch this off o...

MihailY

Moderator

410 Views

1 replies

1 likes

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Superuser Contribution App just closes when i tap the icon

Device- iQOO Z7 5GOperating system- Android 14 Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes.I tried Switching On/Off my phone it didn't work,i also tried ...

Regular

Device- iQOO Z7 5G Operating system- Android 14   Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes....

Arnab1

Regular

775 Views

8 replies

0 likes

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Daily Mixes - same songs recurring endlessly

Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "liked" a song, then it comes up even more often. Is there an option to exclu...

Casual Listener

Hi all,   I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes.  But I increasingly find that the same songs recur endlessly.  It's even worse if I have "like...

anordinaryperson13

Casual Listener

812 Views

2 replies

3 likes

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When I open spotify on my phone it will somtimes show a notification

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

Visitor

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

317 Views

0 replies

0 likes

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Can't access all playlists on Android

I can't access all my playlists on Android that I can on desktop

Visitor

I can't access all my playlists on Android that I can on desktop

Amay

Spotify Star

312 Views

1 replies

0 likes

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Superuser Contribution Compatibility issues with poweramp equalizer

PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...

Newbie

  Plan Free Country USA Device Samsung S23 Operating System Android 14   My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...

Dessi

Moderator

2059 Views

1 replies

0 likes

Android
bugs
Equalizer
Glitches
Issues
poweramp
problems
volume issues
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Superuser Contribution Waze Auto Start Popup

PlanFamilyCountryUSA DeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueFor months every time I open Spotify on my phone, Waze pops up at the top of the screen and most of the time it also opens completely in a new screen. I ...

Casual Listener

  Plan Family Country USA   Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue For months every time I open Spotify on my phone, Waze pops up...

Spambanjo

Casual Listener

4642 Views

11 replies

3 likes

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Superuser Contribution NOT SOLVED: Glitching / skipping / stuttering / popping when connected to bluetooth

Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via Bluetooth (aptx) to an Aluratek ABCD54F bluetooth receiver (within a f...

Regular

Hi folks,   I'm running into a painfully frustrating problem.   I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via B...

SKEEZE

Newbie

35063 Views

59 replies

14 likes

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Solved!!Superuser Contribution Why did you disable the bass boost and virtual effect of my equalizer?

PlanDe primera calidad PaísAmericadispositivoXiaomi Redmi Note 10 Pro sistema operativoAndroid 13/MIUI 14 Mi pregunta o problemaNo he tocado nada en absoluto en mi configuración de Spotify. Sólo utilicé el ecualizador para potenciar las tumbas o tene...

Gig Goer

  Plan De primera calidad  País America dispositivo Xiaomi Redmi Note 10 Pro  sistema operativo Android 13/MIUI 14  Mi pregunta o problema No he tocado nada en absoluto ...

HugoShen

Newbie

1889 Views

5 replies

0 likes

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Superuser Contribution [Android] Albums do not load

PlanPremiumCountrySpain DeviceSony Xperia XZ1 CompactOperating SystemAndroid 9 My Question or IssueAlbums do not load tapping on the album cover.I have tried solutions given in old threads for this problem:Clean the cache and the app data from the ap...

Regular

Plan Premium Country Spain   Device Sony Xperia XZ1 Compact Operating System Android 9   My Question or Issue Albums do not load tapping on the album cover. I have tried solutio...

Yordan

Moderator

2900 Views

9 replies

1 likes

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Superuser Contribution Re: Spotify Crashes Android SystemUI

Affected device's make & model: Samsung A54Its OS version: Android 14Your currently installed Spotify app version: 8.9.64.548 It happens when I'm connected to a bluetooth speaker and whenever I try to adjust the sound volume through spotify app, my p...

Visitor

Affected device's make & model: Samsung A54 Its OS version: Android 14 Your currently installed Spotify app version: 8.9.64.548   It happens when I'm connected to a bluetooth speaker and...

Dessi

Moderator

528 Views

1 replies

0 likes

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Solved!! Remove Multiple Liked Songs on Mobile

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issue I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going through one by one isn't an option, and I don't have a desktop or laptop computer, so I...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S9   My Question or Issue   I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going ...

Amay

Spotify Star

1192 Views

1 replies

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Superuser Contribution Why are podcast episodes muting at beginning of next episode?

I have a problem for several weeks. I am listening to any podcast and when an episode finishes and moves on to the next episode it is playing, but appears muted. My temporary fix is to hit the 15 second fast forward button and then the sounds comes t...

Visitor

I have a problem for several weeks. I am listening to any podcast and when an episode finishes and moves on to the next episode it is playing, but appears muted. My temporary fix is to hit the 15 sec...

Maria

Moderator

2463 Views

14 replies

1 likes

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Superuser Contribution eliminar playlist

tengo unas playlist que yo no hice y nos las puedo eliminar, lo curioso que las que yo hice esas si las puedo eliminar.I have some playlists that I didn't make and I can delete them, the curious thing is that the ones I made I can delete

Visitor

tengo unas playlist que yo no hice y nos las puedo eliminar, lo curioso que las que yo hice esas si las puedo eliminar. I have some playlists that I didn't make and I can delete them, the curious ...

Maria

Moderator

1051 Views

1 replies

0 likes

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Superuser Contribution Cant login despite password reset

User id -bleep-, reset password many times still unable to login. It is premium duo thru Maxis Malaysia

Visitor

User id -bleep-, reset password many times still unable to login. It is premium duo thru Maxis Malaysia

Vasil

Moderator

412 Views

1 replies

0 likes

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