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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117904 Views

27 replies

4 likes

  • 117904 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237265 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237265 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598025 Views

79 replies

3 likes

  • 598025 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490611 Views

581 replies

42 likes

Account
Free
  • 490611 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify stops on a last second via JBL Clip 5.

PlanFreeCountryUkraineDeviceSamsung Galaxy A33Operating SystemAndroid 14 My Question or IssueMy playlists stop at the last second of the first song when my phone is connected via BT to JBL Clip 5.The Next/Prev buttons are inactive, swipe also does no...

Newbie

Plan Free Country Ukraine Device Samsung Galaxy A33 Operating System Android 14   My Question or Issue My playlists stop at the last second of the first song when my phone is connected...

Vasil

Moderator

886 Views

1 replies

1 likes

  • 886 Views
  • 1 replies
  • 1 likes

Superuser Contribution Autoplay not working

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A55 5G

Casual Listener

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A5...

Harleybear

Casual Listener

2902 Views

8 replies

0 likes

  • 2902 Views
  • 8 replies
  • 0 likes

Superuser Contribution Collaborative playlist is not updating new songs added by my friend

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in my app I still only see 30 we had before she added n...

Newbie

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in m...

unknownworld1

Visitor

6145 Views

4 replies

0 likes

  • 6145 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bluetooth connected, sounds work, but when I skip the sound stops

Hello ! I just bought new headphones, wireless sound reduction fresh'n'rebel ones (bought them from action) Everything was fine, listened to music for half an hour without issue until at some point, when I skipped a song for another, no sound would c...

Visitor

Hello !  I just bought new headphones, wireless sound reduction fresh'n'rebel ones (bought them from action)    Everything was fine, listened to music for half an hour without issue...

OscarDC

Moderator

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can only play podcasts when they are downloaded

Plan PremiumCountry USADevice Pixel 7 ProOperating System Android 14 My Question or Issue I can no longer play podcasts on my phone unless they are downloaded. Sometimes I can start a podcast and it will stop working once I pause it and try to resume...

Regular

  Plan Premium Country USA Device Pixel 7 Pro Operating System Android 14   My Question or Issue   I can no longer play podcasts on my phone unless they are down...

GoodTimeBubbi

Newbie

2372 Views

6 replies

0 likes

  • 2372 Views
  • 6 replies
  • 0 likes

Superuser Contribution Android Local Files

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueHello,I'm trying to get Local Files to appear on my mobile app, but the file doesn't appear even when I have the setting toggled on (see photos). I recently di...

Music Fan

Plan Premium Country U.S.A. Device Samsung Galaxy S9 Operating System Android   My Question or Issue Hello, I'm trying to get Local Files to appear on my mobile app, but the file does...

Loregianno7

Visitor

18886 Views

28 replies

0 likes

  • 18886 Views
  • 28 replies
  • 0 likes

Superuser Contribution Different volume level

PlanPremiumCountryIndonesia DeviceItel S23Operating SystemAndroid 12 My Question or IssueI'm using IEMDifferent volume level, left is louder Trying Facebook, yt, tiktok, reddit, Instagram, all normal, but only Spotify that has this problem Trying dif...

Casual Listener

  Plan Premium Country Indonesia   Device Itel S23 Operating System Android 12   My Question or Issue I'm using IEM Different volume level, left is louder  Trying Fa...

OscarDC

Moderator

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Can't play music

There seems to be an advertisment that won't play therefore I can't listen to songs

Visitor

There seems to be an advertisment that won't play therefore I can't listen to songs

alexei_wu

Regular

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution Static in the left earbud when phone screen goes to sleep/times out

Whenever I am connected to my phone with a Bluetooth headset and listening to Spotify, as long as my screen is awake and active I have zero issues. The second that I lock my phone or my screen times out and goes to sleep, I will get static/crackling ...

Casual Listener

Whenever I am connected to my phone with a Bluetooth headset and listening to Spotify, as long as my screen is awake and active I have zero issues. The second that I lock my phone or my screen times ...

alexei_wu

Regular

1494 Views

4 replies

0 likes

  • 1494 Views
  • 4 replies
  • 0 likes

Superuser Contribution Explicit content filter not working

PlanFamilyCountryUnited KingdomDeviceSamsung Galaxy S8 and Bowers & Wilkins Formation FlexOperating SystemAndroid My Question or IssueIn the last week or so, the explicit content filter has stopped working. The setting is off to block explicit conten...

Regular

Plan Family Country United Kingdom Device Samsung Galaxy S8 and Bowers & Wilkins Formation Flex Operating System Android   My Question or Issue In the last week or so, the explicit...

ehigginsfreese

Visitor

18964 Views

31 replies

7 likes

Explicit
swearing
  • 18964 Views
  • 31 replies
  • 7 likes

Superuser Contribution Song plays with no sound and gets stuck

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing the song even if the song is over. Example the song i...

Casual Listener

I've got this issue where if i losten to an album or playlist Spotify after playing a song goes to the next song but no audio plays. It also stays on that song and gets stuck. It will keep playing th...

TRASTEROS

Visitor

2230 Views

5 replies

1 likes

  • 2230 Views
  • 5 replies
  • 1 likes

Solved!! Can't find repeat option on Android (Spotify Free)

PlanFreeCountrySpainDeviceXiaomi Redmi Note 5A PrimeOperating SystemAndroid Nougat 7.1.2 My Question or IssueI can't find the repeat option in the Now Playing section, I tried selecting the three points and all I've got is the Add to Library option a...

Newbie

Plan Free Country Spain Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat 7.1.2   My Question or Issue I can't find the repeat option in the Now Playing section, I trie...

Not applicable

6274 Views

2 replies

0 likes

Android
repeat button
spotify free
  • 6274 Views
  • 2 replies
  • 0 likes

Solved!! I can't download my offline music

Hello, Spotify-Community! Since the new update with the new color of Spotify is out,I can't download my offline music on my Android anymore (HTC One M7).I'm in the same WLAN-Network, Spotify is on PC and Android open, but it's always said "Waiting fo...

Casual Listener

Hello, Spotify-Community!   Since the new update with the new color of Spotify is out, I can't download my offline music on my Android anymore (HTC One M7). I'm in the same WLAN-Network, Spo...

grahamalex

Newbie

8643 Views

9 replies

0 likes

  • 8643 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can I get stereo sound by using an Echo show 8 second edition and an Echo dot?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Ivelina

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album songs won't play in order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

estevangogh

Newbie

52709 Views

46 replies

1 likes

  • 52709 Views
  • 46 replies
  • 1 likes

Superuser Contribution Download or sync stuck on 77 of 98 always

Hello Folks, Every so often Spotify does an update of what I presume is one of my playlists. It always gets stuck on song 77 of 98. It will remain stuck for days if I do not force close Spotify. When I do that it is fine until the next time a sync ha...

Regular

Hello Folks,  Every so often Spotify does an update of what I presume is one of my playlists.  It always gets stuck on song 77 of 98.  It will remain stuck for days if I do not forc...

Ivelina

Moderator

3038 Views

3 replies

0 likes

  • 3038 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Canvas feature not loading/stopped working.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, as of last friday night my phone stopped loading the canvas videos in the applied song...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,...

Not applicable

56028 Views

48 replies

7 likes

  • 56028 Views
  • 48 replies
  • 7 likes

Solved!!Superuser Contribution The link to explore the "Fiction" category of podcasts is not working.

Bug for a few months now. Kept waiting for an update so posting.Pixel 6a. Android 14. Spotify App version 8.9.86.551.1. Tap "Search"2. Tap "Podcasts"3. Scroll to the bottom, and tap "See all"4. Under "Arts & Entertainment", tap "Fiction"Expected Beha...

Casual Listener

Bug for a few months now. Kept waiting for an update so posting. Pixel 6a. Android 14. Spotify App version 8.9.86.551. 1. Tap "Search" 2. Tap "Podcasts" 3. Scroll to the bottom, and tap "See ...

isgamus

Casual Listener

1010 Views

5 replies

2 likes

  • 1010 Views
  • 5 replies
  • 2 likes