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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387457 Views

545 replies

34 likes

Account
Free
  • 387457 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Screen stays on when playing via Bluetooth

PlanPremiumCountrySpainDeviceSamsung & Realme devicesOperating SystemAndroid 14 & 11 My Question or IssueSince recently (less than two months ago) when the mobile phone is connected by bluetooth to the car radio (there are several cars with different...

Casual Listener

  Plan Premium Country Spain Device Samsung & Realme devices Operating System Android 14 & 11   My Question or Issue Since recently (less than two months ago) when the mo...

Eni

Moderator

3190 Views

4 replies

0 likes

  • 3190 Views
  • 4 replies
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Superuser Contribution Ted Talks Daily podcast does not play at all

Plan PremiumDevice Huawei Honor 8Operating System Android 7 My Question or IssueI can't play any episodes of the podcast on my phone. They are selected for playing as I press play, but they do not play. On my desktop they work without problems. The o...

Music Fan

Plan Premium Device Huawei Honor 8 Operating System Android 7   My Question or Issue I can't play any episodes of the podcast on my phone. They are selected for playing as I press play...

AbbytheOdd

Newbie

5700 Views

23 replies

0 likes

  • 5700 Views
  • 23 replies
  • 0 likes

the playlists on my spotify aren't loading. it says all of them are empty

The playlists, including the ones I've made myself and the ones recommended by spotify aren't loading/are empty. the songs aren't playing either. everytime i play a song, it turns back off.

Visitor

The playlists, including the ones I've made myself and the ones recommended by spotify aren't loading/are empty. the songs aren't playing either. everytime i play a song, it turns back off.

TanyaS

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Offline not working properly

PlanPremiumCountryUKDevicePumpkin Android Car StereoOperating SystemAndroid My Question or IssueOffline mode was always SUPER reliable last year. It did what it says on the tin, you download once and it just always worked. I know for a fact that a re...

Regular

Plan Premium Country UK Device Pumpkin Android Car Stereo Operating System Android   My Question or Issue Offline mode was always SUPER reliable last year.  It did what it...

ribezaz

Spotify Star

2707 Views

11 replies

1 likes

  • 2707 Views
  • 11 replies
  • 1 likes

Spotify will lock up @ random on my 2023 Silverado with the new Google built in infotainment system.

PlanPremiumCountryUSDevice2023 GM products with the Android 12 Infotainment systemOperating SystemAndroid 12 GM Infotainment system My Question or IssueAt random when I press to skip a song in the area I circled in red will have the previous song dis...

Newbie

Plan Premium Country US Device 2023 GM products with the Android 12 Infotainment system Operating System Android 12 GM Infotainment system   My Question or Issue At random when I press...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Will not play Full playlists on Android

PlanFamilyCountryColombia DevicePOCO F5 ProOperating SystemAndroid 14 (HyperOS 1.0.9.0) My Question or IssueOver the years, it seems like the shuffle feature is broken and will not shuffle complete playlists. However, I just noticed that a playlist w...

Casual Listener

Plan Family Country Colombia   Device POCO F5 Pro Operating System Android 14 (HyperOS 1.0.9.0)    My Question or Issue Over the years, it seems like the shuffle feature is ...

ribezaz

Spotify Star

360 Views

1 replies

0 likes

Android
Android Shuffle
Playslist
  • 360 Views
  • 1 replies
  • 0 likes

Constant Pause Play Pause Play

My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music it starts up again by itself and does the pause/Pla...

Newbie

My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music ...

ribezaz

Spotify Star

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Why can i not find my sound capsule?

I have spotify premium family but i cannot see my soundcapsule. Why?

Visitor

I have spotify premium family but i cannot see my soundcapsule. Why?

Ximzend

Spotify Star

2596 Views

1 replies

0 likes

  • 2596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Locking phone crashes app if minimized

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanadaDevice NameRed Magic 9S ProOperating SystemAndroid My Question or IssueIt's as simple as the subject describ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device Name Red Magic 9S Pro Operating Syste...

Vasil

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution When launched with Alexa, music pauses when I unlock my phone

PlanPremiumCountryFranceDeviceOnePlus 8TOperating SystemAndroid 14 My Question or IssueHere is the steps to reproduce the issue :- I play music using an Alexa voice command through my JBL Authentics 300 connected wifi speaker (it handles voice comman...

Regular

Plan Premium Country France Device OnePlus 8T Operating System Android 14   My Question or Issue Here is the steps to reproduce the issue : - I play music using an Alexa voice command...

Yordan

Moderator

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android car head unit

Hello,i just install my first Android car unit and i notice the Spotify UI is very small and fill properly the screen - everything looks very very small.someone know about this issue? any idea how to fix it? my system is: Nippon kaier kp4

Roadie

Hello, i just install my first Android car unit and i notice the Spotify UI is very small and fill properly the screen - everything looks very very small. someone know about this issue? any idea ho...

BRYAN99

Visitor

7469 Views

11 replies

0 likes

  • 7469 Views
  • 11 replies
  • 0 likes

How do I get the app to stop playing suggestions

I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?

Visitor

I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?

Anyk17

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution song not showing up when i add to playlist

the song "This Could Build us a Home" by The Garden wont show up in my playlists for some reason, and i already tried reinstalling Spotify, any help?

Visitor

the song "This Could Build us a Home" by The Garden wont show up in my playlists for some reason, and i already tried reinstalling Spotify, any help?

Vasil

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! 8.9.2.126 Keep crushing

PlanPremiumCountryTurkiyeDevicePoco X5 proOperating SystemAndroid 13 My Question or Issue Last cruch repot java.lang.ClassCastException at p.g3u.s(SourceFile:1) at p.vk1.get(SourceFile:347) at p.wkg.get(SourceFile:14) at p.gj0.get(SourceFile:652) at ...

Music Fan

Plan Premium Country Turkiye Device Poco X5 pro Operating System Android 13   My Question or Issue   Last cruch repot   java.lang.ClassCastException  at p.g3u.s(Sour...

Not applicable

9808 Views

56 replies

18 likes

  • 9808 Views
  • 56 replies
  • 18 likes

Superuser Contribution Spotify says "no internet connection available", but will play SOME online music

PlanPremiumCountryUSADeviceSamsung S21 UltraOperating SystemAndroid 12 My Question or IssueGot an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is offline, and that there is "no internet connection available". HOWEVER -- i...

Casual Listener

Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12   My Question or Issue Got an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is...

jbgnalk

Visitor

101788 Views

70 replies

6 likes

  • 101788 Views
  • 70 replies
  • 6 likes

Superuser Contribution Android app not showing album art

PlanPremiumDeviceOppo Find X2 Pro / Lenovo P11 ProOperating SystemAndroid 12 / 11 My Question or Issue:Album art stops being displayed in library. Reinstalling the app temporarily fixes the problem, but it returns after a couple of days. Artist artwo...

Regular

Plan Premium Device Oppo Find X2 Pro / Lenovo P11 Pro Operating System Android 12 / 11   My Question or Issue: Album art stops being displayed in library. Reinstalling the app temporaril...

user-removed

Not applicable

13665 Views

38 replies

8 likes

  • 13665 Views
  • 38 replies
  • 8 likes

Superuser Contribution Why can't I view the bottom of my playlist on mobile

I have a playlist of 303 songs I cannot see anything past may 2024. It only shows 94 songs and loops when I play the last song at the end of the playlist. I am on android I have a Family Premium account I turn auto mix off. Please help me I am going ...

Visitor

I have a playlist of 303 songs I cannot see anything past may 2024. It only shows 94 songs and loops when I play the last song at the end of the playlist. I am on android I have a Family Premium acco...

Vasil

Moderator

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes