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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117897 Views

27 replies

4 likes

  • 117897 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237258 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237258 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598020 Views

79 replies

3 likes

  • 598020 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490607 Views

581 replies

42 likes

Account
Free
  • 490607 Views
  • 581 replies
  • 42 likes

Superuser Contribution cada vez que abro la canción y me aparece el video de fondo se me buguea

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular y ya probé de todo (desinstale, borre datos) y nad...

Visitor

cuando pongo una canción que tenga video de fondo en mi celular se me buguea y no puedo hacer nada más, se me pone la pantalla en negro y no puedo ni pausar la canción. Si tengo espacio en mi celular...

Novy

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Assistant not able to control Spotify?

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device.- I used to be able to stop/close spotify by just swiping away the tile in the drop down menu. Now spotify just keeps play...

Casual Listener

I recently Switched from Samsung Devices (S10 and S21 FE) to a Pixel 7 Pro and Spotify is kinda driving me crazy on this device. - I used to be able to stop/close spotify by just swiping away the ...

Naganoble

Visitor

11364 Views

17 replies

0 likes

  • 11364 Views
  • 17 replies
  • 0 likes

Superuser Contribution spotify stops working on oneplus 10pro android 12

PlanPremiumCountryBrazilDeviceOneplus 10 PRoOperating System(android 12) My Question or Issuespotify app plays for a few minutes and crashes, I've uninstalled and installed again, cleared the cache, disabled access from nearby devices and it doesn't ...

Casual Listener

Plan Premium Country Brazil Device Oneplus 10 PRo Operating System (android 12)   My Question or Issue spotify app plays for a few minutes and crashes, I've uninstalled and installed a...

venkatM6

Casual Listener

2047 Views

5 replies

0 likes

  • 2047 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jam

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

Visitor

Arkadaşım benim jamime katılamıyor bende onun jamine katılıp bir süre sonra kendiğinden ayrıldı olarak gösteriyor

AlejaR

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution While swiping on the progress bar, the song changes its volume

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the previous volume. Is it my phone's problem?

Newbie

When I swipe the progress bar (right or left), the song's volume gets much higher. It happens even when I totally mute the phone. But when I do this again and again, at some point it returns to the p...

Vasil

Moderator

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashing in the background - Samsung Galaxy Tab S7

PlanFree CountryUnited Kingdom DeviceSamsung Galaxy Tab S7 (WiFi) Operating SystemAndroid 13 (One UI 5.1.1) My Question or IssueI've recently started using Spotify again. Unfortunately, whilst listening to music in the background, it will randomly st...

Newbie

Plan Free   Country United Kingdom   Device Samsung Galaxy Tab S7 (WiFi)   Operating System Android 13 (One UI 5.1.1)   My Question or Issue I've recently started usi...

Trabb

Visitor

1493 Views

2 replies

0 likes

  • 1493 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Andoid app] Device list in landscape orientation

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or any other solution suitable for landscape oriented a...

Visitor

I use android app on tablet in landscape orientation. Device list is always opened in portrait orientation. Can you fix this issue in android app. May be similar to web browser for large screens or a...

icebaer72

Casual Listener

1650 Views

5 replies

0 likes

  • 1650 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist reordering is sometimes ignored or impossible

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of random. Additionally, when editing the playlist, t...

Visitor

When I modify a playlist to reorder the songs, after saving the order is sometimes not saved. I have to try several times before getting the order to be saved, the success of the operation is kind of...

Not applicable

1894 Views

2 replies

0 likes

  • 1894 Views
  • 2 replies
  • 0 likes

Superuser Contribution Despite auto-play/repeat being enabled, music stops after one song

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play, but it will not continue to the next song.

Visitor

Playlist is downloaded, and am connected to wi-fi. I will select a song to play, and auto-play/repeat will be enabled (highlighted green) and shuffle is turned off. Whatever song I click on will play...

user-removed

Not applicable

3892 Views

2 replies

1 likes

  • 3892 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Canvas not playing on the Oneplus Open

PlanPremium CountryFrance DeviceOneplus Open CPH2551 Operating SystemOxygen OS 15.0.0.220(EX01) / Android 15 My Question or IssueSo I recently bought the Oneplus Open which is a foldable phone, I did notice that spotify canvas aren't playing, im assu...

Regular

Plan Premium   Country France   Device Oneplus Open CPH2551   Operating System Oxygen OS 15.0.0.220(EX01) / Android 15   My Question or Issue So I recently bought the...

koukou67

Regular

1132 Views

2 replies

0 likes

  • 1132 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play selected album

PlanFreeCountryUKDeviceHonor playOperating SystemAndroid 9 Hi When I select an album to play via the Spotify app it plays a random song by the artist from a random album. The next song is then by the same artist but another random album. I've tried r...

Casual Listener

Plan Free Country UK Device Honor play Operating System Android 9   Hi   When I select an album to play via the Spotify app it plays a random song by the artist from a random alb...

Not applicable

5281 Views

5 replies

0 likes

  • 5281 Views
  • 5 replies
  • 0 likes

can't view full playlist descriptions

title. can't view more than two lines of text on any playlist descriptions. there's no "..." at the end, it just cuts off at the last word that fits within the two lines.version: 8.8.14.575plan: premiumandroid: 13 (one ui 5)model: samsung s20 fe 5g

Visitor

title. can't view more than two lines of text on any playlist descriptions. there's no "..." at the end, it just cuts off at the last word that fits within the two lines. version: 8.8.14.575 plan...

fmullan

Newbie

5724 Views

3 replies

5 likes

  • 5724 Views
  • 3 replies
  • 5 likes

Superuser Contribution Spotify Kids account problem to listen simultaneously on innioasis G1 devices

Hello, we are experiencing an issue with Spotify Kids accounts getting mixed up. Let me explain:We gifted two INNIOASIS G1 players to our two children, each with their own Spotify Kids account linked to our family plan. However, when they use them at...

Casual Listener

Hello, we are experiencing an issue with Spotify Kids accounts getting mixed up. Let me explain: We gifted two INNIOASIS G1 players to our two children, each with their own Spotify Kids acc...

AlejaR

Moderator

2892 Views

4 replies

0 likes

  • 2892 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcasts not downloading

For the past week or so I have been unable to download podcasts. I can download songs. Anyone else had similar issues. I have cleared the cache and restarted my phone numerous times. PlanPremiumCountryUSA DeviceSamsung Galaxy S23Operating System Andr...

Newbie

For the past week or so I have been unable to download podcasts. I can download songs. Anyone else had similar issues. I have cleared the cache and restarted my phone numerous times.   Plan P...

WritingAndCrying

Visitor

9835 Views

2 replies

0 likes

  • 9835 Views
  • 2 replies
  • 0 likes

Superuser Contribution One Touch button not working for Google Pixel Buds?

PlanPremiumCountryAustralia Operating SystemAndroid 15 My Question or IssueI own a Pixel Buds Pro and recently the One Touch button on both earphones do not work correctly with Spotify. It doesn't allow me to play, pause, and skip next songs. I alrea...

Newbie

Plan Premium Country Australia  Operating System Android 15   My Question or Issue I own a Pixel Buds Pro and recently the One Touch button on both earphones do not work correctly w...

MihailY

Moderator

1800 Views

1 replies

0 likes

  • 1800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Kids isn't on the Amazon Appstore - how do I download to my Amazon Fire Kids?

Family Plan, UKDevice Amazon Fire 8 tabletOperating System Fire OS 5.3.7.0 Is there a way to do this without downloading lots of other apk apps etc first, and will Spotify be releasing the new kids app on Amazon Appstore soon?

Visitor

Family Plan, UK Device Amazon Fire 8 tablet Operating System Fire OS 5.3.7.0   Is there a way to do this without downloading lots of other apk apps etc first, and will&nb...

iuban

Casual Listener

57660 Views

28 replies

53 likes

  • 57660 Views
  • 28 replies
  • 53 likes

Superuser Contribution Google Maps dashboard will not appear

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and re-linking many times. The instructions on the off...

Visitor

When using Google maps my Spotify dashboard that used to pop up on the bottom is no longer appearing. According to my Google maps and Spotify settings, they are linked. I have tried disconnecting and...

Dessi

Moderator

2778 Views

1 replies

0 likes

  • 2778 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo - Plan Manager Devices

None of the below information Hi, I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've downloaded Spotify. I've signed into my Premium account but can't li...

Visitor

None of the below information  Hi,   I'm the Plan Managar of a Premuim Duo plan. I have my main oho e but have just purchased a dedicated android mp3 player (Fanvace M32) on which I've d...

Eni

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes