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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 854895 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 854895 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20522 Views
  • 3 replies
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  • 20522 Views
  • 3 replies
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Solved!! Spotify not working on android phone

PlanPremiumCountryBELGIUMDeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issue. From one day to the next i could no longer play any music on my android phone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty...

  • Casual Listener
  • ...hone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty'.   'Something went wrong, try again', 'check internet connection',... All other apps are working fine. &n...
  • boomer58
  • Visitor
  • 4714 Views
  • 4 replies
  • 1 likes
  • 4714 Views
  • 4 replies
  • 1 likes

Superuser Contribution Podcast changes after 3 hours

PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...

  • Newbie
  • Plan Premium Country UK   Device Samsung S22 Operating System     My Question or Issue   We like listening to a 12 hour podcast overnight like sleep sounds. It has to l...
  • Lyubka
  • Moderator
  • 117 Views
  • 1 replies
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  • 117 Views
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Solved!!Superuser Contribution Spotify android app not working properly doesn't load any content or plays any song

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it the content inside never loads only black screen is present. When I search for a song and...

  • Regular
  • Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it  the content inside never loads o...
  • Oopsie_tunes
  • Newbie
  • 1746 Views
  • 11 replies
  • 0 likes
  • 1746 Views
  • 11 replies
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Superuser Contribution Extremely low download speed for offline music

PlanPremiumCountryGreeceDeviceMeizu M6 NoteOperating SystemFlyme 7.1, Android 7.1.2 My Question or IssueTracks I have chosen for offline music, download in extremely low speeds. In other words and for reasons I'm not aware of, Spotify refuses to use ...

  • Visitor
  • Plan Premium Country Greece Device Meizu M6 Note Operating System Flyme 7.1, Android 7.1.2   My Question or Issue Tracks I have chosen for offline music, download in extremely low spee...
  • Eyalci
  • Visitor
  • 1214 Views
  • 5 replies
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  • 1214 Views
  • 5 replies
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Superuser Contribution Scroll Bar Gone (again)

PlanPremiumCountryUnited StatesDevicePixel 6 ProOperating SystemAndroid 13 My Question or Issue This was briefly fixed in a previous update but it suddenly broke again. I don't know if I am in the minority but I have "small" playlists for specific mo...

  • Newbie
  • Plan Premium Country United States Device Pixel 6 Pro Operating System Android 13   My Question or Issue   This was briefly fixed in a previous update but it suddenly broke again....
  • OscarDC
  • Moderator
  • 420 Views
  • 1 replies
  • 1 likes
  • 420 Views
  • 1 replies
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Superuser Contribution Trying to start a playlist from the beginning on phone

I need some help here. I'm listening to a playlist and accidentally skip a good song in the beginning and I try to get it back but I can't. I don't know what to do and I need help.

  • Visitor
  • I need some help here. I'm listening to a playlist and accidentally skip a good song in the beginning and I try to get it back but I can't. I don't know what to do and I need help. 
  • Eni
  • Moderator
  • 142 Views
  • 1 replies
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  • 142 Views
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Superuser Contribution Bluetooth Autoplay in car

PlanPremiumCountryUkDevice(S21Operating SystemAndroid latest version My Question or Issue Have latest version of spotify on phone and Samsung galaxy 3 smartwatch. When start car, spotify will automatically start playing when connected to Bluetooth (w...

  • Casual Listener
  •   Plan Premium Country Uk Device (S21 Operating System Android latest version    My Question or Issue   Have latest version of spotify on phone and Samsung galaxy 3 sm...
  • simonadamson
  • Newbie
  • 4950 Views
  • 2 replies
  • 1 likes
  • 4950 Views
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Solved!!Superuser Contribution [Android] Local files randomly turn unplayable eventhough still downloaded

PlanPremium (Family)CountryGermany DeviceHTC One A9sOperating SystemAndroid 6.0 (Marshmallow) My Question or IssueAfter synchronising songs from a desktop device over the same WiFi network some of the local songs have randomly been greyed out. They s...

  • Music Fan
  • Plan Premium (Family) Country Germany   Device HTC One A9s Operating System Android 6.0 (Marshmallow)   My Question or Issue After synchronising songs from a desktop device over ...
  • Dian
  • Moderator
  • 5005 Views
  • 13 replies
  • 4 likes
  • Android 6.0
    Local files for Spotify Mobile
    local files unplayable
  • 5005 Views
  • 13 replies
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Solved!!Superuser Contribution Nest Hub Max Music Playback GUI issue

PlanPremiumCountryUnited KingdomDeviceGoogle Nest Hub MaxOperating SystemCast Firmware: 1.56.276689 My Question or IssueWhen asking google to play spotify music, the hub correctly plays the song. The GUI however appears to be broken. The timeline sli...

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  • Casual Listener
  • Plan Premium Country United Kingdom Device Google Nest Hub Max Operating System Cast Firmware: 1.56.276689   My Question or Issue When asking google to play spotify music, the hub corr...
  • Stephendub
  • Visitor
  • 1071 Views
  • 17 replies
  • 1 likes
  • google
    gui
    music playback
    Nest Hub Max
  • 1071 Views
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Solved!!Superuser Contribution Take advantage of Spotify Connect offline.

PlanPremiumCountryFranceDevice(Xiaomi Redmi Note 11/TicWatch E3)Operating System(MIUI 13.0.12/Wear OS 2.26) My Question or IssueHello,I would like to use my watch as a "Spotify remote" on my phone. Be able to like music, adjust the sound, etc... but ...

  • Casual Listener
  • Plan Premium Country France Device (Xiaomi Redmi Note 11/TicWatch E3) Operating System (MIUI 13.0.12/Wear OS 2.26)   My Question or Issue Hello, I would like to use my watch as a "Spo...
  • PtitBeurreTV
  • Casual Listener
  • 145 Views
  • 2 replies
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  • spotify connect
    Wear OS
  • 145 Views
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Superuser Contribution Unable to play a song with just a click

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or IssueAs of tonight, for some reason, songs just won't play if I click on it. It appears to be random. When I try to click a song on an album, some songs will play an...

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  • Regular
  •   Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue As of tonight, for some reason, songs just won't play if I click on it. It a...
  • OscarDC
  • Moderator
  • 151 Views
  • 3 replies
  • 0 likes
  • 151 Views
  • 3 replies
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Solved!!Superuser Contribution Spotify stops playing

Spotify stops playing when lock screen turns on after about 10 seconds. Resumes playing when phone screen is unlocked. PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue

  • Casual Listener
  • Spotify stops playing when lock screen turns on after about 10 seconds. Resumes playing when phone screen is unlocked.  Plan Premium Country USA Device Samsung Galaxy S8+ Operating System...
  • OscarDC
  • Moderator
  • 29401 Views
  • 13 replies
  • 0 likes
  • 29401 Views
  • 13 replies
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Solved!!Superuser Contribution Google Clock app not connecting to Spotify for alarms

PlanPremiumCountryUSADevicePixel 4XLOperating SystemAndroid 11 My Question or IssueSince the most recent update, Google Clock will not connect to a Spotify playlist for an alarm. In fact, it failed to even trigger my alarm at the right time. I've sin...

  • Casual Listener
  •   Plan Premium Country USA Device Pixel 4XL Operating System Android 11   My Question or Issue Since the most recent update, Google Clock will not connect to a Spotify playlist f...
  • Gussguss009
  • Visitor
  • 21735 Views
  • 22 replies
  • 16 likes
  • Alarm
    clock
    Spotify
  • 21735 Views
  • 22 replies
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Solved!!Superuser Contribution Sound Keeps Cutting in and out.

PlanPremium with Free HuluCountryUSADeviceGoogle Pixel 3a XLOperating SystemAndroid 11 My Question or IssueThis has been going on for a few months. Whenever I'm listening to the android app of Spotify, there have been many moments where the sound wil...

  • Casual Listener
  • Plan Premium with Free Hulu Country USA Device Google Pixel 3a XL Operating System Android 11   My Question or Issue This has been going on for a few months.  Whenever I'm listeni...
  • AlejaR
  • Moderator
  • 21077 Views
  • 17 replies
  • 5 likes
  • audio
    cut out
    Podcasts
    sound
  • 21077 Views
  • 17 replies
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Superuser Contribution Spotify keeps downloading my "already downloaded" music (and the size of the app keeps growing...)

Hello, I have an issue with all of my downloaded songs I have a premium account and I downloaded all my 2000 songs so that I can listen to them on "offline mode" But today, without any explanations, all my songs are not available anymore, the green a...

  • Newbie
  • Hello, I have an issue with all of my downloaded songs   I have a premium account and I downloaded all my 2000 songs so that I can listen to them on "offline mode"   But today, without ...
  • AlejaR
  • Moderator
  • 79030 Views
  • 30 replies
  • 12 likes
  • 79030 Views
  • 30 replies
  • 12 likes

Superuser Contribution Widget animations don't work properly.

PlanPremiumCountryItalyDevicesSamsung Galaxy Note 10+, Samsung Galaxy S7 EdgeOperating SystemAndroid 12 (One UI 4.0), Android 12 (pixel style custom rom) My Question or IssueSpotify Widgets on Android have severe inconsistencies in their animations.A...

  • Casual Listener
  • Plan Premium Country Italy Devices Samsung Galaxy Note 10+, Samsung Galaxy S7 Edge Operating System Android 12 (One UI 4.0), Android 12 (pixel style custom rom)   My Question or Issue ...
  • Alex_Silviu
  • Visitor
  • 646 Views
  • 2 replies
  • 0 likes
  • 646 Views
  • 2 replies
  • 0 likes

Superuser Contribution player in notification area does not close

The player in the notification area does not close after I close the app.I use a Xiaomi Redmi Note 11

  • Casual Listener
  • The player in the notification area does not close after I close the app. I use a Xiaomi Redmi Note 11
  • MihailY
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
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Superuser Contribution Podcast episodes wont play [Android TV]

PlanPremium Country Norway DeviceAndroid TVPhillips TPM19E Operating SystemAndroid 9 My Question or Issue When viewing all episodes of a podcast, ok button on TV remote does nothing, i.e the selected track wont play.This is not a problem if I go to s...

  • Visitor
  •   Plan Premium   Country  Norway      Device Android TV Phillips TPM19E   Operating System Android 9    My Question or Issue   When ...
  • MihailY
  • Moderator
  • 109 Views
  • 2 replies
  • 1 likes
  • 109 Views
  • 2 replies
  • 1 likes

Superuser Contribution Add to list doesn't work

Today "Add to list doesn't work". It says it does but it doesn't add the item.App for Android, last version checked.

  • Casual Listener
  • Today "Add to list doesn't work". It says it does but it doesn't add the item. App for Android, last version checked. 
  • Vasil
  • Moderator
  • 137 Views
  • 2 replies
  • 0 likes
  • 137 Views
  • 2 replies
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Superuser Contribution Spotify won't play more than one song upon a search.

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9My Question or IssueSpotify won't play more than one song at a time when I search. Even last week I was able to click on a searched song and Spotify would automatically start playing si...

  • Visitor
  •   Plan Premium Country United States of America Device Samsung Galaxy S9 My Question or Issue Spotify won't play more than one song at a time when I search. Even last week I was able to ...
  • Yordan
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes