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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106434 Views

26 replies

3 likes

  • 106434 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215812 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215812 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568986 Views

78 replies

3 likes

  • 568986 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469385 Views

577 replies

40 likes

Account
Free
  • 469385 Views
  • 577 replies
  • 40 likes

Superuser Contribution [Android Auto] Last/Next button switched

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen connecting to Android Auto and listening to a playlist, as soon as you stop and start the car again the last title/next title butto...

Regular

Plan Premium Country Germany Device Samsung Galaxy S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When connecting to Android Auto and listening to a playlist,...

Beskkov

Visitor

2712 Views

11 replies

1 likes

  • 2712 Views
  • 11 replies
  • 1 likes

Superuser Contribution My phone keeps restarting whenever i listen to songs from spotify.

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still happening please help.

Visitor

It started 2 days ago and it still hasn't stopped. The phone samsung a52s 5g just goes blank and restarts on its own if i have spotify running on the background. I brought the premium and its still h...

MihailY

Moderator

811 Views

2 replies

1 likes

  • 811 Views
  • 2 replies
  • 1 likes

Where is my money

Please confirm my payment

Visitor

Please confirm my payment

Maxim

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swiping a track to queue it immediately after playing skips current song

On Android - App Version: 8.9.94.470When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Casual Listener

On Android - App Version: 8.9.94.470 When I play a song then immediately swipe to queue a track right it skips the current playing song and starts playing the queued track

Eni

Moderator

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio stops working when switching apps

So Im currently having a rather weird bug (?) with my Spotify lately.When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (or really any app that can play audio) while my Spotify...

Visitor

So Im currently having a rather weird bug (?) with my Spotify lately. When listening to Music on my Phone (Pixel 7, all current updates) and I switch to a different App like Instagram or youtube (...

OscarDC

Moderator

1426 Views

1 replies

0 likes

  • 1426 Views
  • 1 replies
  • 0 likes

Superuser Contribution music starts to play again after I hit pause

Hi, when I am done with the app, I pause whatever song it's currently on. I leave the app (but I don't log out) and I clear all notifications for it, on my cellphone (I have an Android). It happens a lot where, when I check my phone later, I see that...

Visitor

Hi, when I am done with the app, I pause whatever song it's currently on. I leave the app (but I don't log out) and I clear all notifications for it, on my cellphone (I have an Android). It happens...

Novy

Moderator

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are the songs on my spotify not playing?

All songs on my spotify are not playing. If i search for a song and tap on it, it says "you discovered a premuim feature". And all my Playlists say "your songs will appear here" yet in the top left it has almost 300. songs

Visitor

All songs on my spotify are not playing. If i search for a song and tap on it, it says "you discovered a premuim feature". And all my Playlists say "your songs will appear here" yet in the top left i...

OscarDC

Moderator

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I get back autoplay from search results?

Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played.This was great for comparing covers, for example.Now, since at least a month, playback stops after first song.How can I ma...

Gig Goer

Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played. This was great for comparing covers, for example. Now, since at leas...

natalie04

Visitor

57090 Views

33 replies

14 likes

  • 57090 Views
  • 33 replies
  • 14 likes

Solved!!Superuser Contribution Podcast: last episode played finished or partially listened

Plan PremiumCountryFrance Device Operating SystemAndroid My Question or Issue Hello there,I cannot count how many podcasts are available on Spotify, some I listen are active for years.I've started some while they already have dozens of episodes.I use...

Regular

Plan  Premium Country France  Device   Operating System Android   My Question or Issue   Hello there, I cannot count how many podcasts are available on Spotify, s...

Mckl

Regular

3270 Views

4 replies

0 likes

  • 3270 Views
  • 4 replies
  • 0 likes

Artist is dissappearing

PlanPremium duoCountryUsaDeviceMoto stylus 5g Operating SystemAndroid 12 My Question or Issue: what has happened to Emilie Autumn her albums are beginning to disappear I'm looking for enchant in particular

Casual Listener

  Plan Premium duo Country Usa Device Moto stylus 5g  Operating System Android 12   My Question or Issue: what has happened to Emilie Autumn her albums are beginning to disap...

ribezaz

Spotify Star

791 Views

3 replies

1 likes

  • 791 Views
  • 3 replies
  • 1 likes

Superuser Contribution Strange device in spotify connect

PlanPremiumCountryGermanyDeviceAll devicesOperating SystemAndroid, Windows 11, Chrome Browser I see a strange device in Spotify Connect, and I can’t delete it. At one point, I played something on it, and it started playing on my Echo Dot in the livin...

Newbie

Plan Premium Country Germany Device All devices Operating System Android, Windows 11, Chrome Browser   I see a strange device in Spotify Connect, and I can’t delete it. At one point, I ...

Eni

Moderator

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play on Google Home

PlanPremiumCountryMexicoDeviceHuawei Y9S and PCOperating SystemAndroid 11, Windows 10 My Question or IssueI have two Google Home Mini speakers and a Google Chromecast which I used to stream Spotify to with no issues. Almost a week ago now I am no lon...

Casual Listener

Plan Premium Country Mexico Device Huawei Y9S and PC Operating System Android 11, Windows 10   My Question or Issue I have two Google Home Mini speakers and a Google Chromecast which I...

Eni

Moderator

13197 Views

18 replies

0 likes

  • 13197 Views
  • 18 replies
  • 0 likes

Superuser Contribution tiktok and Spotify won't link

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Newbie

when iam on tiktok and want to add song to library i want to do that but first i need to link Spotify to tiktok but it won't .

Not applicable

4312 Views

3 replies

0 likes

  • 4312 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music playback stutters while phone screen is locked.

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, including while operating in background. Clean reinstall, alt...

Casual Listener

Music playback stutters (sounds similar to buffering) while phone screen is locked. No issues if phone screen remains on. Changed battery settings to give Spotify unlimited battery access, includ...

Not applicable

4454 Views

6 replies

2 likes

  • 4454 Views
  • 6 replies
  • 2 likes

Spotify Android phone App gets stuck on a black ad

PlanFree/PremiumCountrymalaysia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy Spotify app will not allow me to play anything. Everytime I try, a b...

Newbie

Plan Free/Premium Country malaysia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)android phone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   ...

289 Views

0 replies

0 likes

Account
Free
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't search for Japanese songs with Romanji

I swear you used to be able to search for Japanese songs using the romanji titles but I haven't been able to and it makes it difficult to find most of my Japanese songs when I don't have access to a Japanese keyboard. There also seems to be an issue ...

Newbie

I swear you used to be able to search for Japanese songs using the romanji titles but I haven't been able to and it makes it difficult to find most of my Japanese songs when I don't have access to a ...

mephii

Casual Listener

1326 Views

2 replies

0 likes

  • 1326 Views
  • 2 replies
  • 0 likes

Superuser Contribution A song I added to my playlist can be played on pc nut not on my phone

Spotify PremiumCountry Romania DeviceSamsung Galaxy ZFold 5Operating SystemAndroid 14 My Question or IssueI added a song to my playlist, and can listen to it on pc, but on my phone, it's greyed out and I can't play it. I can play it normally by searc...

Visitor

     Spotify Premium Country  Romania   Device Samsung Galaxy ZFold 5 Operating System Android 14   My Question or Issue I added a song to my playlist, and c...

Joan

Moderator

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't open downloaded items

Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show up. I'm on the newest version available (v8.9.32.62...

Regular

Hello, for the last months (Atleast since end of 2023) I can't open all downloaded playlists anymore, besides not beeing able to open them i also can not play to songs from search as they don't show ...

Yordan

Moderator

740 Views

4 replies

0 likes

  • 740 Views
  • 4 replies
  • 0 likes

Superuser Contribution Scroll bar inaccessible at top of liked songs menu

DevicePixel 9 pro foldOperating System(Android 15) My Question or Issue The scroll bar overlaps with the play icon (top right of screenshot) on higher resolution screens so you can't scroll using the scroll bar until the scroll bar clears the play bu...

Newbie

  Device Pixel 9 pro fold Operating System (Android 15)   My Question or Issue   The scroll bar overlaps with the play icon (top right of screenshot) on higher resolution scree...

Yordan

Moderator

370 Views

1 replies

1 likes

  • 370 Views
  • 1 replies
  • 1 likes