Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117893 Views

27 replies

4 likes

  • 117893 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237252 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237252 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598007 Views

79 replies

3 likes

  • 598007 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490592 Views

581 replies

42 likes

Account
Free
  • 490592 Views
  • 581 replies
  • 42 likes

Superuser Contribution Can't close the app!

PlanPremiumDeviceSamsungOperating SystemAndroidMy Question or IssueThe app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thing still keeps running! For instance, whenever i start a bluetoot...

Newbie

Plan Premium Device Samsung Operating System Android My Question or Issue The app won't close, it keeps running in the background and drains battery. Even when I force quit it, the f***ing thi...

Rhonell

Visitor

3153 Views

2 replies

0 likes

  • 3153 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs are too fast

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

Regular

On my android phone I have this really weird issue that I feel like the songs are like 1.5 times faster. Maybe it's just me.

azat-Ibrahim

Visitor

8142 Views

8 replies

2 likes

  • 8142 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Apple Login on Android

PlanFree/PremiumCountrySouth of koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 13 My Question or IssueI want to log in to Apple on Android, but can't I?

Visitor

Plan Free/Premium Country South of korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 13   M...

Bella46

Visitor

25999 Views

2 replies

0 likes

  • 25999 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keep support for Android 4.3 platforms

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and even tried Spotify Lite from the playstore, but the...

Newbie

Suddenly and with no warning, my Spotify app installed on my Android 4.3 headunit stopped working a few days ago and just says it's offline. I've uninstalled and reinstalled, cleared data/cache, and ...

Jamiedl

Regular

2864 Views

3 replies

1 likes

  • 2864 Views
  • 3 replies
  • 1 likes

Superuser Contribution Use Spotify on Android 4.0.1

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there is Spotify Lite, which is apparently not available ...

Newbie

I want to use Spotify on my old device (Android 4.0.1) because the soundsystem we have has an aux cable but you can't plug that in my actual phone, as this only has Bluetooth. I found out that there ...

Jamiedl

Regular

7689 Views

3 replies

0 likes

  • 7689 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify closing when i launch a Game

PremiumCountryFranceDeviceXiaomi redmi 9AOperating SystemAndroid 10 My Question or IssueWhen i'm playing my playlist and launch a mobile game at loading screen spotify close by himself. Can i have some help please. Thanks

Regular

  Premium Country France Device Xiaomi redmi 9A Operating System Android 10   My Question or Issue When i'm playing my playlist and launch a mobile game at loading screen spotify ...

Cindypaulhus

Visitor

11206 Views

9 replies

0 likes

  • 11206 Views
  • 9 replies
  • 0 likes

Superuser Contribution Red "update app" prompt & unable to stream

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Visitor

All the songs are gone, And any songs not playing I noticed that I cant start any songs any all of the songs are gone

Maria

Moderator

6200 Views

16 replies

1 likes

  • 6200 Views
  • 16 replies
  • 1 likes

Superuser Contribution Spotify app keeps crashing (Huawei P20 Pro)

PlanPremiumDeviceHuawey P20 ProOperating SystemAndroid Oreo My Question or Issue Like the title says, the app just keeps crashing. Already added the app to the ignored apps of battery optimization and it keeps crashing.

Newbie

Plan Premium Device Huawey P20 Pro Operating System Android Oreo   My Question or Issue  Like the title says, the app just keeps crashing. Already added the app to the ignored apps ...

realist_07

Newbie

4251 Views

8 replies

12 likes

  • 4251 Views
  • 8 replies
  • 12 likes

Superuser Contribution Song downloads on Android get stuck or are extremely slow

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...

Casual Listener

Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652   My Question or Issue Recently song downloads on my phone hav...

Krammigs

Regular

1631 Views

6 replies

1 likes

  • 1631 Views
  • 6 replies
  • 1 likes

Superuser Contribution Why can't I delete some songs in offline backup?

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back they just don't? And then they just skip when they'r...

Newbie

Hello, I've had this small problem with the offline backup playlist. Some songs are on it but they're from albums I already have downloaded in my library and when I try to remove them from the back t...

MihailY

Moderator

1013 Views

1 replies

0 likes

  • 1013 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why do I not have the karaoke feature?

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

Casual Listener

My Spotify app is up to date but I've never received the karaoke feature. Has it been rolled out completely?

JezzaCrab

Casual Listener

2761 Views

5 replies

0 likes

  • 2761 Views
  • 5 replies
  • 0 likes

Solved!! Continue audiobooks

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening.It would be very nice if we could use the same technique as for the podcast.

Newbie

Is there a way to resume audio books from where I stopped them? I have to manually search for the chapter in which I stopped listening. It would be very nice if we could use the same technique as fo...

nicksumner

Newbie

6585 Views

6 replies

11 likes

Audio books
  • 6585 Views
  • 6 replies
  • 11 likes

Superuser Contribution Having problems with the app skipping this has happened before can you assi

I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?

Visitor

I tried to listen to music but it keeps skipping or replaying and I clearly there's a problem with that can you please help me with this problem?

Eni

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo iniciar sesión en mi cuenta, desde android 4.4.2

Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y con ninguna me permite iniciar sesión, es el único...

Visitor

Hola ya me encontraba usando Spotify en mi equipo con android 4.4.2, fallo la memora SD que tenía instalada en el equipo y tuve que reinstalar la aplicación, después de eso he cambiado de versiones y...

Maria

Moderator

654 Views

2 replies

0 likes

  • 654 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't connect headphones

Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music through the headphones. Plays in the phone booth. What to...

Visitor

Hello, I have a problem with listening to music through headphones. They just don't connect. Spotify shows that the headphones are connected to the app by the bluetooth, but I can't hear music throug...

Vasil

Moderator

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Android streamen auf Yamaha AB receiver

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN.Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nicht unter verfügbare Geräte.Danke für Hilfe

Casual Listener

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN. Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nic...

suse3

Visitor

2293 Views

4 replies

0 likes

  • 2293 Views
  • 4 replies
  • 0 likes

My app is not working

After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen to any podcasts, Just Say it simple... Spotify is ...

Visitor

After Re-instaling Spotify to save some memory, i logged im and... Something weird happened. I cant Play aby music (expect my tablet that im not using too much) all my playlist is gone, i cant listen...

Not applicable

2694 Views

5 replies

1 likes

  • 2694 Views
  • 5 replies
  • 1 likes

Superuser Contribution Why aren't the new episodes of a podcast available on my app

I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode was posted last Tuesday.

Visitor

I can find it when I go on the search bar and write the title but it doesn't show up on the podcast's page and in my library, it's written "last updated January, 30th 2024" whereas the last episode w...

AlyAly

Casual Listener

8221 Views

7 replies

0 likes

  • 8221 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify crashes when being inside of app or when opening the song details / Lineage OS 20

PlanFreeCountryPolandDeviceSamsung Galaxy SIII GT-I9300 (1gb of ram)Operating SystemLineage OS 20 CROM (with Android 13, non-root) My Question or IssueWhen i try to open the app, open the song details or just try to do anything in the app i can't swi...

Casual Listener

  Plan Free Country Poland Device Samsung Galaxy SIII GT-I9300 (1gb of ram) Operating System Lineage OS 20 CROM (with Android 13, non-root)   My Question or Issue When i try to o...

Eni

Moderator

766 Views

3 replies

0 likes

  • 766 Views
  • 3 replies
  • 0 likes

Spotify won't play more than 1 song

Hey everybody,I hope you can help me!My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next song playing. I checked, but all autoplay functions are on...

Casual Listener

Hey everybody, I hope you can help me! My Spotify app only plays one song, it doesn't matter what playlists I choose. After one song it stops playing and I have to press forward to get the next son...

Gab1er

Newbie

3695 Views

5 replies

0 likes

  • 3695 Views
  • 5 replies
  • 0 likes