Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114258 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
229700 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
588617 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
483975 Views
580 replies
42 likes
Hi,I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that displayed the same information as is shown on the lock screen ...
Hi, I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that display...
Newbie
5484 Views
6 replies
0 likes
For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is stuck on the previous week. I have to go onto my p...
For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is...
Moderator
3653 Views
11 replies
2 likes
PlanPremiumCountrySingaporeDeviceHonor X9b 5GOperating SystemMagicOS 8.0 My Question or IssueI've been trying to login to my Spotify account for a while, and looking up many tutorials on how to solve the issue, but most have not helped, so I'm coming...
Plan Premium Country Singapore Device Honor X9b 5G Operating System MagicOS 8.0 My Question or Issue I've been trying to login to my Spotify account for a while, and looking up many ...
Moderator
1290 Views
1 replies
0 likes
So as in the image i uploaded you can see that it won't show my spotify wrapped 2021, only the global one. My app has been up to date so that's not the problem, reinstalled the app and that didn't work also. If anyone could help me out please leave a...
So as in the image i uploaded you can see that it won't show my spotify wrapped 2021, only the global one. My app has been up to date so that's not the problem, reinstalled the app and tha...
Visitor
2213 Views
4 replies
1 likes
every time i try to change settings within spotify, i go touch the button to access settings, then my phone flashes a blue stripe on the bottom of the screen and my phone turns off and restarts. i realise that my storage is basically full but playing...
every time i try to change settings within spotify, i go touch the button to access settings, then my phone flashes a blue stripe on the bottom of the screen and my phone turns off and restarts. i re...
Moderator
661 Views
1 replies
0 likes
PlanPremiumCountryEspañaDeviceAndroid Operating SystemAndroid 11 My Question or IssueDesde que actualice el software en mi móvil, la aplicación de spotify me ha dado problemas como que no me aparecen mis canciones guardadas, el contenido de mis playl...
Plan Premium Country España Device Android Operating System Android 11 My Question or Issue Desde que actualice el software en mi móvil, la aplicación de spotify me ha dado pro...
Newbie
2973 Views
12 replies
1 likes
PlanPremiumCountryUSADeviceS8+Operating SystemAndroid 9 My Question or IssueI download all of my music because I want to save data whenever possible. I downloaded all in the highest quality since I have a ton of space on my phone. I also turn my stre...
Plan Premium Country USA Device S8+ Operating System Android 9 My Question or Issue I download all of my music because I want to save data whenever possible. I downloaded all in the ...
Visitor
8076 Views
6 replies
2 likes
PlanPremiumCountryFRANCEDeviceXiaomi 12 liteOperating SystemHyperOS / Android My Question or IssueI'm using spotify in my car through Android Auto feature.My issue is that I cannot launch a Jam session in this configuration, and I'd like to do that b...
Plan Premium Country FRANCE Device Xiaomi 12 lite Operating System HyperOS / Android My Question or Issue I'm using spotify in my car through Android Auto feature. My issue is that ...
Casual Listener
3434 Views
3 replies
2 likes
My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new song (sorry if that's too confusing)
My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new s...
Newbie
8005 Views
17 replies
0 likes
Hi, when I try and use Spotify every minute or so it keeps stopping and a have to play again, it happens so frequently I cannot use the app, but I'm still paying for it, its been happening for about 6 months now, iv tried multiple things to sort it b...
Hi, when I try and use Spotify every minute or so it keeps stopping and a have to play again, it happens so frequently I cannot use the app, but I'm still paying for it, its been happening for about ...
Moderator
506 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceHuawei Mate 20proOperating SystemWindows 10 My Question or IssueSeems like there are a few running threads on this forum reporting issues of the repeat one button disabling itself after skipping over to the next track or sta...
Plan Premium Country UK Device Huawei Mate 20pro Operating System Windows 10 My Question or Issue Seems like there are a few running threads on this forum reporting issues of the rep...
Casual Listener
7688 Views
6 replies
6 likes
Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clicking on my profile picture led to continuous loadin...
Yesterday, I was presented with a login screen where you need to select your profile while trying to open the app on Google TV. It was a similarly experience like selecting a profile on Netflix. Clic...
Spotify Star
3260 Views
3 replies
0 likes
Spotify web player is working but Spotify app is not working sound not coming in it
Spotify web player is working but Spotify app is not working sound not coming in it
Moderator
349 Views
1 replies
0 likes
My spotify doesnt let me play any song it keeps closing it and all of the songs in my plays list is not there but when i try to add it says its already there but theres nothing and says theres nothing in the playlist i can see artists songs from thei...
My spotify doesnt let me play any song it keeps closing it and all of the songs in my plays list is not there but when i try to add it says its already there but theres nothing and says theres nothin...
Moderator
480 Views
1 replies
0 likes
PlanPremiumCountryDenmarkOperating SystemiOS 16.3.1 My Question/IssueIs there anyway to disable the pop-up to join a session and a way to disallow others to join mine? I just got a pop-up to join a coworkers session, we do not follow eachother on Spo...
Plan Premium Country Denmark Operating System iOS 16.3.1 My Question/Issue Is there anyway to disable the pop-up to join a session and a way to disallow others to join mine? I just got...
Casual Listener
9431 Views
8 replies
2 likes
OK, I have used Napster for ages. Now trying Spotify Premium on my android phone. I have searched the help files and boards for answers but I cannot find one: How the hell do I play a playlist? If I create one, there is a download button at the top, ...
OK, I have used Napster for ages. Now trying Spotify Premium on my android phone. I have searched the help files and boards for answers but I cannot find one: How the hell do I ...
Visitor
46596 Views
13 replies
4 likes
PlanPremium - StudentCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid 8 My Question or IssueMy favourite podcast (I Hate It But I Love It) has disappeared! While streaming an episode, I tapped "go to podcast" and got the "there's nothing h...
Plan Premium - Student Country Canada Device Samsung Galaxy S7 Operating System Android 8 My Question or Issue My favourite podcast (I Hate It But I Love It) has disappeared! While s...
Music Fan
18417 Views
19 replies
1 likes
My Question or IssueI use Spotify on Android, and when I'm listening to a song, if I switch to another app while keeping Spotify open in the background, the music stops. However, it doesn't stop normally it closes as if I were disconnected from the i...
My Question or Issue I use Spotify on Android, and when I'm listening to a song, if I switch to another app while keeping Spotify open in the background, the music stops. However, it doesn't stop no...
Moderator
631 Views
1 replies
0 likes
Hey everyone, is there a way to stop Spotify from changing my playlists to the clean versions of songs? When looking at the title they still display the explicit tag but when played about half of them have the god awful censor. Some updates of Spotif...
Hey everyone, is there a way to stop Spotify from changing my playlists to the clean versions of songs? When looking at the title they still display the explicit tag but when played about half of the...
Casual Listener
5886 Views
3 replies
0 likes
Hello,I have bluetooth connectivity in my car, in which i can play music via my android phone. Is this something that is supported by Spotify, as i dont always to connect to the aux port as its a pain to keep taking out to change the music especially...
Hello, I have bluetooth connectivity in my car, in which i can play music via my android phone. Is this something that is supported by Spotify, as i dont always to connect to the aux ...
Newbie
21049 Views
15 replies
5 likes
