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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1012 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify crashing constantly on Android (plus two other issues)

PlanPremiumCountryGermanyDeviceBlackview N6000Operating SystemAndroid 13 My Question or Issue Spotify has been crashing *very* frequently on this phone ever since I bought it several months ago. I have tried deleting the app and reinstalling, clearin...

  • Regular
  • Plan Premium Country Germany Device Blackview N6000 Operating System Android 13   My Question or Issue   Spotify has been crashing *very* frequently on this phone ever since I bo...
  • Vasil
  • Moderator
  • 491 Views
  • 1 replies
  • 0 likes
  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my Spotify version up to date? 8.9.46.426

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633Third party websites are a no and I pay premium.

  • Visitor
  • The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633 Third party websites are a no and I pay premium.
  • user-removed
  • Not applicable
  • 1192 Views
  • 6 replies
  • 0 likes
  • 1192 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Bug] Android application - Shuffle activates automatically and turning it off disables autoplay

Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively, if shuffle successfully deactivates, it also stops...

  • Visitor
  • Ever since the smart shuffle function was added to the android app, shuffle turned on automatically. Even after turning it off, it often turns itself back on after the phone is locked. Alternatively,...
  • Maria
  • Moderator
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android: Spotify Alarm Silent w/Smart Shuffle On

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm volume.

  • Newbie
  • When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm...
  • Maria
  • Moderator
  • 1192 Views
  • 9 replies
  • 1 likes
  • 1192 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Sorting Bug

PlanPremiumCountryCADeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.9.26.592 My Question or Issue- Sort by Option is not working on any category, playlist, album, artist- It's stuck on "Recents"- Possible to change temporary but on...

  • Roadie
  •   Plan Premium Country CA Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.9.26.592   My Question or Issue - Sort by Option is not working on any categor...
  • Ian39
  • Roadie
  • 2971 Views
  • 11 replies
  • 1 likes
  • 2971 Views
  • 11 replies
  • 1 likes

Superuser Contribution Why was gapless playback and cross-fading taken off the TV app?

In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from my flow state during work / workouts etc. There ca...

  • Casual Listener
  • In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from...
  • Susan_GP
  • Moderator
  • 793 Views
  • 1 replies
  • 0 likes
  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution high storage with no song or playlist downloads

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

  • Visitor
  • Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?
  • MihailY
  • Moderator
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Não consigo mais acessar minha conta premium. O que devo fazer?

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta Premium e os dados?

  • Visitor
  • Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta...
  • ribezaz
  • Spotify Star
  • 357 Views
  • 1 replies
  • 1 likes
  • 357 Views
  • 1 replies
  • 1 likes

Interrupted Ads After Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I pick a song on my daily mix on my mobile device on Spotify, there's ads that keep ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...
  • 493 Views
  • 0 replies
  • 0 likes
  • 493 Views
  • 0 replies
  • 0 likes

Extremely laggy spotify premium experience on my galaxy s21 android phone, please help me

spotify premium has been very laggy on my android phone these last several months. I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the more songs I download. I pay for spotify premium and currently have a bit ov...

  • Casual Listener
  •     spotify premium has been very laggy on my android phone these last several months.   I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the ...
  • ribezaz
  • Spotify Star
  • 2809 Views
  • 3 replies
  • 1 likes
  • 2809 Views
  • 3 replies
  • 1 likes

Superuser Contribution Download my music Wear OS

Hello,i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch.The Problem is, I can't see my Playlists or Albums in the watch App.There are just things like 'Heavy Rotations', 'Shows' and other suggestions fr...

  • Regular
  • Hello, i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch. The Problem is, I can't see my Playlists or Albums in the watch App. There are just things...
  • Joaxon88
  • Casual Listener
  • 4158 Views
  • 23 replies
  • 3 likes
  • download music
    Wear OS
  • 4158 Views
  • 23 replies
  • 3 likes

Superuser Contribution Normalise volume

PlanPremiumCountryU.K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , Normalise volume works well but my question is , does it degrade the quality of the music in hearing ??? Thanks

  • Regular
  • Plan Premium Country U.K   Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , Normalise volume works well but my question is , does it degrade...
  • Ivelina
  • Moderator
  • 1090 Views
  • 1 replies
  • 0 likes
  • 1090 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files turned unplayable shortly after downloading

PlanPremiumCountryThe NetherlandsDevicea52Operating SystemAndroid 13 My Question or IssueI used to have a view local file songs added on my pc and synced with my phone with no problems untill I added about 40 more yesterday and all local files on my ...

  • Casual Listener
  • Plan Premium Country The Netherlands Device a52 Operating System Android 13   My Question or Issue I used to have a view local file songs added on my pc and synced with my phone with n...
  • preyexe
  • Casual Listener
  • 616 Views
  • 6 replies
  • 0 likes
  • 616 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files transferred from PC now unplayable (older ones still working?!)

Plan: PremiumCountry: UKDevice: Samsung S21 (syncing with Windows 10 PC)Operating System: Android 11 (syncing to Windows 10 PC) My Question or Issue:After syncing/downloading local tracks (from a desktop PC to phone via WiFi) to either a playlist or ...

  • Music Fan
  • Plan: Premium Country: UK Device: Samsung S21 (syncing with Windows 10 PC) Operating System: Android 11 (syncing to Windows 10 PC)    My Question or Issue: After syncin...
  • preyexe
  • Casual Listener
  • 1617 Views
  • 15 replies
  • 3 likes
  • 1617 Views
  • 15 replies
  • 3 likes

Superuser Contribution Lost all my downloads after an app crash

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this?My phone is Samsung Galaxy S8 and the version is Android 9.0.

  • Roadie
  • So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this? My phone is Samsung Galaxy S8 and the version is ...
  • Susan_GP
  • Moderator
  • 653 Views
  • 3 replies
  • 1 likes
  • 653 Views
  • 3 replies
  • 1 likes

Superuser Contribution Android notification text colour is same colour as background

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture.My device is a Xiaomi Mi 11 Lite

  • Casual Listener
  • The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture. My device is a Xiaomi Mi 11 Lite
  • MihailY
  • Moderator
  • 629 Views
  • 4 replies
  • 0 likes
  • 629 Views
  • 4 replies
  • 0 likes

Superuser Contribution What happens when I paid for a different plan and the plan is not showing

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why was this the case ?

  • Visitor
  • I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why w...
  • Susan_GP
  • Moderator
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sounds like scratched CD over Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid Pi (9)EarbudsTaotronics Pallas models (one old and one new), Taotronics Sappho modelVersion of Spotify8.5.36.747, Play Store says it is up to date My Question or IssueSince ...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android Pi (9) Earbuds Taotronics Pallas models (one old and one new), Taotronics Sappho model Version of Spotify...
  • Maria
  • Moderator
  • 4940 Views
  • 12 replies
  • 3 likes
  • 4940 Views
  • 12 replies
  • 3 likes

Spotify is currently set to offline. How do I switch it to online?

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

  • Visitor
  • There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.
  • osornios
  • Spotify Star
  • 884 Views
  • 1 replies
  • 0 likes
  • 884 Views
  • 1 replies
  • 0 likes