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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117897 Views

27 replies

4 likes

  • 117897 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237258 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237258 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598020 Views

79 replies

3 likes

  • 598020 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490606 Views

581 replies

42 likes

Account
Free
  • 490606 Views
  • 581 replies
  • 42 likes

Superuser Contribution [Android App - Unusable] Stops playing randomly since last update.. and other issues

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid 9 w/ One UI 1.0 My Question or IssueFor a few days now, Spotify keeps randomly stopping music in various different ways:1. Spotify playing in background > Lock device > Spotify st...

Newbie

Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android 9 w/ One UI 1.0   My Question or Issue For a few days now, Spotify keeps randomly stopping music in variou...

Ethan58

Visitor

40593 Views

16 replies

23 likes

  • 40593 Views
  • 16 replies
  • 23 likes

Superuser Contribution Galaxy Buds3

Hi,Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij phone. In Settings i dont have the options Media shared ...

Visitor

Hi, Just received my Buds3, connection with my phone is fine. Now i like to listen to music, Spotify reconize my Buds, is saying that im listing via my Buds, but the music is been playing by mij pho...

OscarDC

Moderator

1244 Views

1 replies

0 likes

  • 1244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes when I take pictures

Hi! I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.

Regular

Hi!   I'm using the Pixel 3 XL with Spotify Premium and bluetooth earphones (Jabra Elite). My problem: When I take pictures with my phone while listening to music the Spotify App crashes.

zumba29

Visitor

5996 Views

6 replies

1 likes

  • 5996 Views
  • 6 replies
  • 1 likes

Superuser Contribution Application crashes on Android after last update on Nov 2024

PlanPremiumCountryCzech RepDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 14 One UI 6.1 My Question or IssueHello,after last update a few days ago in Nov 2024 application started crashing. If open app after some time and try to do something, s...

Casual Listener

Plan Premium Country Czech Rep Device Samsung Galaxy S21 FE 5G Operating System Android 14 One UI 6.1   My Question or Issue Hello, after last update a few days ago in Nov 2024 applic...

TiRED47

Casual Listener

2333 Views

6 replies

1 likes

Android
  • 2333 Views
  • 6 replies
  • 1 likes

Superuser Contribution Playlists appear empty in the mobile app after switching plans

PlanSwitched to FreeCountryIndiaDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 14 - One UI 6.1 My Question or IssueI recently switched to the free plan from a Premium Individual plan earlier. I am moving to a different country and was planning...

Casual Listener

Plan Switched to Free Country India Device Samsung Galaxy S22 Ultra Operating System Android 14 - One UI 6.1   My Question or Issue I recently switched to the free plan from a Premium ...

4zeee

Visitor

6187 Views

4 replies

0 likes

  • 6187 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify starts playing music by opening the app

PlanPremiumCountrySwitzerlandDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueHey there, everytime I open the Spotify app, it automatically starts playing music. I don't want that and I haven't found a solution so far. Thank you ...

Casual Listener

Plan Premium Country Switzerland Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue Hey there, everytime I open the Spotify app, it automatically starts playin...

mitzyd118

Newbie

4782 Views

15 replies

6 likes

  • 4782 Views
  • 15 replies
  • 6 likes

Superuser Contribution Selected song in Liked Songs only plays if in first position

Spotify App Version : 8.9.86.551PlanPremiumCountryFranceDeviceBlackberry stv100-4Operating SystemAndroid 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068 My Question or IssueWhen I select a song in "Liked Songs" the played song is ...

Casual Listener

Spotify App Version : 8.9.86.551 Plan Premium Country France Device Blackberry stv100-4 Operating System Android 6.0.1 Kernel 3.10.84-perf-gd46863fec_agent@br622cnc #1 Build AAW068   M...

_bert

Casual Listener

690 Views

4 replies

0 likes

  • 690 Views
  • 4 replies
  • 0 likes

Superuser Contribution On my Spotify app and browser, I can't view any pages other than the search

I am trying to play Spotify on a Chromebook. I can play from the 'My Library' navbar, and from the small icon when I search a playlist or album, but whenever I click on an artist, playlist, album, podcast, my profile, or any other page, the page says...

Casual Listener

I am trying to play Spotify on a Chromebook. I can play from the 'My Library' navbar, and from the small icon when I search a playlist or album, but whenever I click on an artist, playlist, album, po...

31xyfc72dnqkop45uoa7

Visitor

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Now playing notification not appearing

Hi,I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that displayed the same information as is shown on the lock screen ...

Casual Listener

Hi, I just recently switched to a new phone, from a Samsung to a Motorola Edge 50 Fusion. Previously whenever I played a song, the Spotify app would start a "Now Playing" notification that display...

TitanLeft

Newbie

5584 Views

6 replies

0 likes

  • 5584 Views
  • 6 replies
  • 0 likes

Superuser Contribution Android Auto - Playlists Not Up To Date When Selected

For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is stuck on the previous week. I have to go onto my p...

Music Fan

For the past month or two, I've been having an issue in which selecting a playlist (such as Release Radar or Discovery Weekly) within Android Auto is not updating and showing the current songs. It is...

Ivelina

Moderator

3701 Views

11 replies

2 likes

  • 3701 Views
  • 11 replies
  • 2 likes

Superuser Contribution Inability to sign in on phone.

PlanPremiumCountrySingaporeDeviceHonor X9b 5GOperating SystemMagicOS 8.0 My Question or IssueI've been trying to login to my Spotify account for a while, and looking up many tutorials on how to solve the issue, but most have not helped, so I'm coming...

Visitor

Plan Premium Country Singapore Device Honor X9b 5G Operating System MagicOS 8.0   My Question or Issue I've been trying to login to my Spotify account for a while, and looking up many ...

Ivelina

Moderator

1314 Views

1 replies

0 likes

Account
Login
  • 1314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wrapped 2021 not showing personal tracks

So as in the image i uploaded you can see that it won't show my spotify wrapped 2021, only the global one. My app has been up to date so that's not the problem, reinstalled the app and that didn't work also. If anyone could help me out please leave a...

Newbie

So as in the image i uploaded you can see that it won't show my spotify wrapped 2021, only the global one.   My app has been up to date so that's not the problem, reinstalled the app and tha...

Autumn_alt

Visitor

2228 Views

4 replies

1 likes

  • 2228 Views
  • 4 replies
  • 1 likes

Superuser Contribution why does selecting spotify's settings restart my phone?

every time i try to change settings within spotify, i go touch the button to access settings, then my phone flashes a blue stripe on the bottom of the screen and my phone turns off and restarts. i realise that my storage is basically full but playing...

Newbie

every time i try to change settings within spotify, i go touch the button to access settings, then my phone flashes a blue stripe on the bottom of the screen and my phone turns off and restarts. i re...

AlejaR

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi Spotify va mal en mi móvil

PlanPremiumCountryEspañaDeviceAndroid Operating SystemAndroid 11 My Question or IssueDesde que actualice el software en mi móvil, la aplicación de spotify me ha dado problemas como que no me aparecen mis canciones guardadas, el contenido de mis playl...

Newbie

Plan Premium Country España Device Android  Operating System Android 11   My Question or Issue Desde que actualice el software en mi móvil, la aplicación de spotify me ha dado pro...

Kaneki2604

Newbie

2989 Views

12 replies

1 likes

  • 2989 Views
  • 12 replies
  • 1 likes

Superuser Contribution Does spotify still stream downloaded songs when not in offline mode?

PlanPremiumCountryUSADeviceS8+Operating SystemAndroid 9 My Question or IssueI download all of my music because I want to save data whenever possible. I downloaded all in the highest quality since I have a ton of space on my phone. I also turn my stre...

Casual Listener

Plan Premium Country USA Device S8+ Operating System Android 9   My Question or Issue I download all of my music because I want to save data whenever possible. I downloaded all in the ...

Adam4x

Visitor

8102 Views

6 replies

2 likes

  • 8102 Views
  • 6 replies
  • 2 likes

Superuser Contribution Android Auto & Jam sessions

PlanPremiumCountryFRANCEDeviceXiaomi 12 liteOperating SystemHyperOS / Android My Question or IssueI'm using spotify in my car through Android Auto feature.My issue is that I cannot launch a Jam session in this configuration, and I'd like to do that b...

Regular

Plan Premium Country FRANCE Device Xiaomi 12 lite Operating System HyperOS / Android   My Question or Issue I'm using spotify in my car through Android Auto feature. My issue is that ...

colos

Casual Listener

3466 Views

3 replies

2 likes

  • 3466 Views
  • 3 replies
  • 2 likes

Superuser Contribution How can i fix my spotify display bar?

My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new song (sorry if that's too confusing)

Visitor

My spotify display bar (which displays which song is playing, is right under the notification bar on Android) is stuck on one sone. And it shows a different slide additionally whenever i play a new s...

Breakgreen

Newbie

8134 Views

17 replies

0 likes

  • 8134 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spotify keeps stopping

Hi, when I try and use Spotify every minute or so it keeps stopping and a have to play again, it happens so frequently I cannot use the app, but I'm still paying for it, its been happening for about 6 months now, iv tried multiple things to sort it b...

Casual Listener

Hi, when I try and use Spotify every minute or so it keeps stopping and a have to play again, it happens so frequently I cannot use the app, but I'm still paying for it, its been happening for about ...

Vasil

Moderator

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes