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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106444 Views

26 replies

3 likes

  • 106444 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215830 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215830 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569023 Views

78 replies

3 likes

  • 569023 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469405 Views

577 replies

40 likes

Account
Free
  • 469405 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Spotify doesn't work properly on Android Redmi Note 10 Pro

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on my phone while I'm running it on my desktop as well....

Regular

Already tried to clear cache, reinstall app, re-login my Spotify account, still didn't worked. This happened first time right after premium purchase and using desktop version. I can open Spotify on m...

jonatasw1

Visitor

6640 Views

14 replies

0 likes

  • 6640 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Canvas feature is dimmed in settings– I can't toggle it on/off

PlanPremiumCountryEgyptDeviceSamsung Galaxy A54 5GOperating SystemAndroid 13 My Question or IssueThe Canvas feature is right there in my app's settings, but it's dimmed– it's impossible to tap on it or to toggle it on or off, and the Canvas feature i...

Casual Listener

Plan Premium Country Egypt Device Samsung Galaxy A54 5G Operating System Android 13   My Question or Issue The Canvas feature is right there in my app's settings, but it's dimmed– it's...

theonlysaahil

Newbie

24258 Views

18 replies

3 likes

  • 24258 Views
  • 18 replies
  • 3 likes

Superuser Contribution Offline listening

Plan: PremiumCountry: USAAndroid: 13Phone: moto g play Question: With downloading playlists for offline listening, is there any way besides waiting and then testing to know if it's actually downloading? There's no indicator (at least on mobile) that ...

Visitor

Plan: Premium Country: USA Android: 13 Phone: moto g play   Question: With downloading playlists for offline listening, is there any way besides waiting and then testing to know if it's act...

AlejaR

Moderator

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution AI playlist can't be saved

PlanPremiumCountryUSA DevicePixel 9Operating SystemAndroid 15 My Question or IssueI am unable to save any AI Playlist I create. This feature previously worked and I have several AI playlists saved in my library. I first noticed this issue a week ago....

Gig Goer

Plan Premium Country USA   Device Pixel 9 Operating System Android 15   My Question or Issue I am unable to save any AI Playlist I create. This feature previously worked and I ha...

Eni

Moderator

2204 Views

5 replies

3 likes

  • 2204 Views
  • 5 replies
  • 3 likes

Superuser Contribution Delay with Android Media Control

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S21Operating SystemAndroid My Question or IssueWhen I skip a track on the Media Controller there is a 2 second delay before it shows up as the next one.There's no issue skipping in the app itself, the mus...

Casual Listener

Plan Premium Country Denmark Device Samsung Galaxy S21 Operating System Android   My Question or Issue When I skip a track on the Media Controller there is a 2 second delay before it s...

Vasil

Moderator

2038 Views

5 replies

0 likes

  • 2038 Views
  • 5 replies
  • 0 likes

Solved!! Spotify deleted itself after update

I know this problem has been posted in here before but the solutions didn't help me at all. So as you can see in the subject, Spotify deleted itself after I updated my phone and and refuses to download, it won't even let me download the apk's.

Regular

I know this problem has been posted in here before but the solutions didn't help me at all. So as you can see in the subject, Spotify deleted itself after I updated my phone and and refuses to downlo...

filippoerrigo

Newbie

3718 Views

10 replies

1 likes

  • 3718 Views
  • 10 replies
  • 1 likes

Superuser Contribution Podcast not playing in desired order. Please help

Podcasts are not playing in order by release date (oldest to newest). Nothing is on shuffle and I've tried sorting list both ways. I've restated, cleared data, reinstalled the app multiple times and nothing is working. Please help

Visitor

Podcasts are not playing in order by release date (oldest to newest). Nothing is on shuffle and I've tried sorting list both ways. I've restated, cleared data, reinstalled the app multiple times and ...

Der_Korbi

Newbie

1652 Views

2 replies

0 likes

  • 1652 Views
  • 2 replies
  • 0 likes

Superuser Contribution Innioasis... Can you see the lyrics to songs on it

Silly question... I want to buy an Innioasis device for my daughter so she can have access to Spotify. We have a premium account... Will she be able to see lyrics on the device? Thanks.

Visitor

Silly question... I want to buy an Innioasis device for my daughter so she can have access to Spotify. We have a premium account... Will she be able to see lyrics on the device? Thanks.  

Dessi

Moderator

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Offline on Chromebook

PlanPremiumCountryUnited State of AmericaDeviceChromebook - I don't know what model it isOperating SystemNot Sure My Question or IssueI can't download my playlist on my chromebook to listen offline, I re-installed the app, looked in my settings, clic...

Casual Listener

Plan Premium Country United State of America Device Chromebook - I don't know what model it is Operating System Not Sure   My Question or Issue I can't download my playlist on my chrom...

Dessi

Moderator

978 Views

6 replies

0 likes

  • 978 Views
  • 6 replies
  • 0 likes

Spotify URI and NFC - can they work together?

I want to use an NFC tag to open Spotify for Android to a specific album. If I use the URI spotify:album:6QaVfG1pHYl1z15ZxkvVDW then Spotify immediately opens on the homepage. It does not open the specific album. If I use: https://open.spotify.com/al...

Casual Listener

I want to use an NFC tag to open Spotify for Android to a specific album.   If I use the URI spotify:album:6QaVfG1pHYl1z15ZxkvVDW then Spotify immediately opens on the homepage. It does not op...

Fybe

Newbie

6113 Views

2 replies

5 likes

intent
NFC
Uri
  • 6113 Views
  • 2 replies
  • 5 likes

Superuser Contribution Make The Spotify Widget Usable On The Android Always On Display

Android Phones Have An Always On DisplayMost People Buy Android Phones From SamsungWith Samsung Phones, You Can Add Widgets To The Always On Display Using Goodlock, By Galaxy, A Subbrand Of Samsung. I Have Done This, But I'm Dissapointed Because The ...

Casual Listener

Android Phones Have An Always On Display Most People Buy Android Phones From Samsung With Samsung Phones, You Can Add Widgets To The Always On Display Using Goodlock, By Galaxy, A Subbrand Of Samsu...

anonymous58

Casual Listener

1395 Views

2 replies

0 likes

  • 1395 Views
  • 2 replies
  • 0 likes

Spotify won't pair with my Bluetooth hearing aids

I have Oticon hearing aids that are bluetoothed to my android phone. Everything else works: phone calls, videos, language apps, but Spotify, no. It says "playing on this phone" but nothing. I have increased the volume on the phone and in the app. Any...

Visitor

I have Oticon hearing aids that are bluetoothed to my android phone. Everything else works: phone calls, videos, language apps, but Spotify, no. It says "playing on this phone" but nothing. I have in...

Not applicable

3149 Views

2 replies

0 likes

  • 3149 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audio quality drops after few seconds

I'am a spotify user for a while and got spotify premium recently.I set the audio quality to high for my downloads and downloaded some albums. When I start playing songs ,the audio quality drops dramatically after few seconds. In the beggining the qua...

Newbie

I'am a spotify user for a while and  got spotify premium recently. I set the audio quality to high for my downloads and downloaded some albums. When I start playing songs ,the audio quality dro...

hulklamasa

Newbie

1517 Views

3 replies

2 likes

  • 1517 Views
  • 3 replies
  • 2 likes

Superuser Contribution playlist publik yang saya tidak bisa dilihat oleh orang lain

jadi saya membuat playlist publik dan menambahkannya ke profil saya, tetapi teman teman saya tidak bisa melihat playlist itu, ketika saya bagikan linknya playlist itu terlihat seakan menjadi private playlist padahal saya sudah membuat playlist itu me...

Visitor

jadi saya membuat playlist publik dan menambahkannya ke profil saya, tetapi teman teman saya tidak bisa melihat playlist itu, ketika saya bagikan linknya playlist itu terlihat seakan menjadi private ...

Ivelina

Moderator

3636 Views

5 replies

0 likes

  • 3636 Views
  • 5 replies
  • 0 likes

Superuser Contribution spotify is currently set to offline

i can play podcasts but not through my library, error message is Spotify is currently set to offline.

Visitor

i can play podcasts but not through my library, error message is Spotify is currently set to offline.

9wzwl7uq3ys2x4h48zbn

Casual Listener

3085 Views

2 replies

0 likes

  • 3085 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify doesn't work on phone but works on laptop

i have an android and did not have this issue till last year. i do use a vpn (wirevpn) on my phone but only for an hour or two a day. spotify doesn't work on it even when it is switched off. please help.

Casual Listener

i have an android and did not have this issue till last year. i do use a vpn (wirevpn) on my phone but only for an hour or two a day. spotify doesn't work on it even when it is switched off. please h...

Eni

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not letting me change audio quality.

Even after changing every possible setting to allow to get unrestricted access to internet and battery , still Spotify is not letting me change the audio quality.

Visitor

Even after changing every possible setting to allow to get unrestricted access to internet and battery , still Spotify is not letting me change the audio quality.

MortenHannibal

Visitor

4546 Views

4 replies

2 likes

  • 4546 Views
  • 4 replies
  • 2 likes

Superuser Contribution Performance issues. Player Screen.

DeviceGoogle Pixel 7Operating SystemAndroid 13 IssueSlowly the player screen opens.App is frustrating to use. Demo Video: https://drive.google.com/file/d/10ax_1ejrQTTfK93JFZWOC7QmygAQDPZA/view?usp=drivesdk

Music Fan

Device Google Pixel 7 Operating System Android 13   Issue Slowly the player screen opens. App is frustrating to use.   Demo Video: https://drive.google.com/file/d/10ax_1ejrQTT...

Dmitry_S

Music Fan

915 Views

3 replies

0 likes

  • 915 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music is muted when casting to Google TV

PlanPremiumDevice(Samsung Galaxy 9, Sony X90J Google TV My Question or IssueWhen I cast music to my new Smart TV visa my phone the musical always starts playing on mute by default. The volume on the tv is still at a normal level, you just can't hear ...

Casual Listener

  Plan Premium Device (Samsung Galaxy 9, Sony X90J Google TV   My Question or Issue When I cast music to my new Smart TV visa my phone the musical always starts playing on mute by de...

jacob4567

Casual Listener

5052 Views

10 replies

0 likes

  • 5052 Views
  • 10 replies
  • 0 likes