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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Evimori

Visitor

381709 Views

542 replies

34 likes

Account
Free
  • 381709 Views
  • 542 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7774 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Spotify will not open after the January 31, 2024 update.

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after reinstalling, it did the same thing. I suspect there w...

Casual Listener

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after rei...

Fwbennett

Casual Listener

4509 Views

9 replies

1 likes

  • 4509 Views
  • 9 replies
  • 1 likes

Superuser Contribution how to stop spotify from autoscrolling while adding songs to a playlist

whenever i add a song to a playlist in spotify, the app will do a weird scroll thing up to where the new song is and i don't like it. it's annoying.

Casual Listener

whenever i add a song to a playlist in spotify, the app will do a weird scroll thing up to where the new song is and i don't like it. it's annoying.

Susan_GP

Moderator

632 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify suddenly won't play podcast episodes from CNN 5 Things and other podcasts under CNN name

Plan Student Premium Country Nigeria Device Samsung Galaxy A53 5GSamsung Galaxy A05 Operating System (Android 14) My Question or Issue Hi there, just this past late July (let say around late July or July 23, 2024) Spotify suddenly won't play podcast ...

Newbie

Plan   Student Premium       Country   Nigeria       Device   Samsung Galaxy A53 5G Samsung Galaxy A05     Operating System &...

Susan_GP

Moderator

886 Views

1 replies

0 likes

Spotify suddenly won't play podcast episodes from CNN 5 Things and CNN
  • 886 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't swipe recomanded track to the left to add to the queue like others song

PlanPremiumCountryFranceDeviceXiaomi lite 9 Operating SystemAndroid Oreo My Question or IssueI can't swipe left the recomanded tracks at the bottom of the playlist to add them directly in the Spotify queue.

Visitor

Plan Premium Country France Device Xiaomi lite 9  Operating System Android Oreo   My Question or Issue I can't swipe left the recomanded tracks at the bottom of the playlist ...

Dessi

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Spotify Connect doesn't show Device List

Hi EveryoneAfter changing wifi router my fiance's Spotify Connect doesn't show up or even look for devices on her Xiaomi Redmi 10 Android 12.5. It worked fine before changing router. It still works fine with my Android 14 Poco F3. We are all connecte...

Casual Listener

Hi Everyone After changing wifi router my fiance's Spotify Connect doesn't show up or even look for devices on her Xiaomi Redmi 10 Android 12.5. It worked fine before changing router. It still works...

Einssv

Regular

1943 Views

3 replies

0 likes

  • 1943 Views
  • 3 replies
  • 0 likes

Superuser Contribution AutoPlay not working

PlanPremiumCountryUSADevicePixel 6 ProOperating System(Android 13 My Question or IssueA few days ago, AutoPlay stopped working. I now have to manually navigate the menu to start song radio to get it to continue past the one song I have started. Same ...

Casual Listener

Plan Premium Country USA Device Pixel 6 Pro Operating System (Android 13   My Question or Issue A few days ago, AutoPlay stopped working.  I now have to manually navigate the menu...

Quattrogrilli

Visitor

3739 Views

4 replies

1 likes

  • 3739 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution The Android app freeze when I want to add a song to a playlist

It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)

Newbie

It freezes every Time when I use autocomplete in the playlist search bar (sometimes it's the gboard that freeze, sometimes the spotify app)

MihailY

Moderator

427 Views

2 replies

0 likes

  • 427 Views
  • 2 replies
  • 0 likes

Cambio automatico de almacenamiento

PlanPremiumCountry Device(Samsung Galaxy 9+)Operating System( Android 10.) My Question or IssueTengo un samsung galaxy s9+ en el cual selecciono el almacenamiento de la música en la tarjeta SD, sin embargo, cada cierto tiempo automaticamente cambia d...

Visitor

  Plan Premium Country   Device (Samsung Galaxy 9+) Operating System ( Android 10.)   My Question or Issue Tengo un samsung galaxy s9+ en el cual selecciono el almacena...

NetoValt

Newbie

1524 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Compiling playlists - having to scroll down to find

When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's now about 13th from the top. The ones at the top ar...

Newbie

When I'm adding songs to a new playlist and I have a 5min coffee or bathroom break, I return to add more songs and the newly created playlist is nowhere to be found. You have to scroll down and it's ...

Yordan

Moderator

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Audio quality on tracks is bad, but the ads are perfectly clear???

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grainy and lower quality.Is there a way to fix this??

Newbie

For some reason, my Spotify app is having some weird bug with audio quality. I know it's not because fo my headphones, since the ads always sound perfectly clear, while the actual songs sound so grai...

osornios

Spotify Star

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Where can I find the starting artist choosing screen after closing it?

I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? Thanks PlanFreeCountryBrazilDeviceMotorola OneOperating ...

Roadie

I chose a few artists there and closed because I wanted to try the app out and finish that later. Now I want to use that screen again, but I can't seem to find it anywhere. Where can I find it? &nbs...

Darth_GTB

Roadie

10916 Views

15 replies

0 likes

  • 10916 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Spotify android app not working properly doesn't load any content or plays any song

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it the content inside never loads only black screen is present. When I search for a song and...

Regular

Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it  the content inside never loads o...

Not applicable

8842 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Superuser Contribution web player issues (Android)

PlanPremiumCountrySpainDeviceGalaxy s22 ultraOperating SystemAndroid My Question or Issue The Android App doesn´t support moving playlists to folders so I tried with the web player in Android to manage playlists , but : 1.- The web player has no acce...

Regular

Plan Premium Country Spain Device Galaxy s22 ultra Operating System Android   My Question or Issue   The Android App doesn´t support moving playlists to folders so I tried w...

jalacb

Regular

3484 Views

8 replies

1 likes

  • 3484 Views
  • 8 replies
  • 1 likes

Superuser Contribution App playing music from Desktop EVEN WHEN APP UNINSTALLED

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened?? How?? I rescinded permissions for the app on my device? Surely this i...

Regular

I don't even know how this happens. The app had broken, again, so that the music sync was instead playing on both devices. But even when uninstalling spotify, this still happened??   How?? I r...

Noxee

Regular

897 Views

6 replies

0 likes

  • 897 Views
  • 6 replies
  • 0 likes

Spotify randomly pauses and resumes on its own.

PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie   My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...

Not applicable

2923 Views

3 replies

4 likes

  • 2923 Views
  • 3 replies
  • 4 likes

Superuser Contribution audio stops playing at the start of some songs

PlanPremiumCountryIrelandDevicePixel 7Operating SystemAndroid 14 My Question or Issueevery once in a while ill be listening to an album, playlist or queue and a song will come on, except the audio just doesnt play. idk why, it just doesnt. it says th...

Music Fan

Plan Premium Country Ireland Device Pixel 7 Operating System Android 14   My Question or Issue every once in a while ill be listening to an album, playlist or queue and a song will com...

Maria

Moderator

8214 Views

10 replies

0 likes

Android
Android 14
audio
audio bug
Audio not playing
progress bar
  • 8214 Views
  • 10 replies
  • 0 likes

Superuser Contribution Keyboard Disappears from Search When Internet Connects

PlanPremiumCountryUSADeviceGalaxy S20Operating SystemAndroid My Question or IssueWhen first opening the app and searching, the keyboard will disappear suddenly after a brief period, causing me to unintentionally click whatever was behind the keyboard...

Casual Listener

Plan Premium Country USA Device Galaxy S20 Operating System Android   My Question or Issue When first opening the app and searching, the keyboard will disappear suddenly after a brief ...

Maria

Moderator

796 Views

3 replies

0 likes

  • 796 Views
  • 3 replies
  • 0 likes

How do I prevent Spotify from opening automatically on startup

Super annoying when it automatically opens and starts playing where it left off

Visitor

Super annoying when it automatically opens and starts playing where it left off

Bittencourt

Spotify Star

1156 Views

1 replies

0 likes

  • 1156 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Mode doesn't auto-enable in my car

PlanPremiumCountryIrelandDeviceMotorola G8 Power, 2014 Renault Fluence with standard bluetooth radioOperating System(Android 11) In the last few days, Car Mode doesn't enable when I'm in my car. The feature is there if I go to settings and swith from...

Regular

Plan Premium Country Ireland Device Motorola G8 Power, 2014 Renault Fluence with standard bluetooth radio Operating System (Android 11)   In the last few days, Car Mode doesn't enable w...

wendycaroline911

Casual Listener

10134 Views

16 replies

4 likes

car mode
  • 10134 Views
  • 16 replies
  • 4 likes

Solved!! Car mode - Screen always on not working

PlanFamily PremiumCountryItalyDeviceSamsung Galaxy Note 9Operating SystemAndroid Pie My Question or IssueI use an aux cable because I have no bluetooth connection in my car radio. So, I have to set the car mode manually (ok). I also check the "always...

Casual Listener

Plan Family Premium Country Italy Device Samsung Galaxy Note 9 Operating System Android Pie   My Question or Issue I use an aux cable because I have no bluetooth connection in my car r...

wendycaroline911

Casual Listener

5992 Views

5 replies

0 likes

  • 5992 Views
  • 5 replies
  • 0 likes