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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7335 Views

0 replies

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Superuser Contribution Bluetooth headphonee in use no longer shown in Android app v. 8.9.6.458

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

Regular

Since updating to v. 8.9.6.458 bluetooth device in use (BT headphones, BT speaker) no longer shown. Only "local device - this phone" is shown. No issues with the playback on the bt device.

lyubomir_bg

Regular

401 Views

2 replies

0 likes

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Superuser Contribution Spotify link won't work

I saved 2 songs on Notion by copying and pasting a shared link from the app. After a few months, I tried to use the shared link, but it does nothing. The links only open the app, but don't play or show the song. I would appreciate any help finding th...

Visitor

I saved 2 songs on Notion by copying and pasting a shared link from the app. After a few months, I tried to use the shared link, but it does nothing. The links only open the app, but don't play or sh...

MihailY

Moderator

400 Views

1 replies

0 likes

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Superuser Contribution Podcast not playing in desired order. Please help

Podcasts are not playing in order by release date (oldest to newest). Nothing is on shuffle and I've tried sorting list both ways. I've restated, cleared data, reinstalled the app multiple times and nothing is working. Please help

Visitor

Podcasts are not playing in order by release date (oldest to newest). Nothing is on shuffle and I've tried sorting list both ways. I've restated, cleared data, reinstalled the app multiple times and ...

Der_Korbi

Newbie

912 Views

2 replies

0 likes

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Cambiar ubicación

No puedo abrir la app, me sale que si estoy en el extranjero solo puedo usar la app durante 14 días.

Visitor

No puedo abrir la app, me sale que si estoy en el extranjero solo puedo usar la app durante 14 días.

Anyk17

Spotify Star

5627 Views

1 replies

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Superuser Contribution How to remove favorite artists?

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

Visitor

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

nitetrax

Music Fan

9836 Views

6 replies

1 likes

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Superuser Contribution Local file will randomly stop playing on my Bluetooth truck device

Android Pixel 6I have local files on my phone. If I connect it to my truck via Bluetooth it will sometimes play them fine. But sometimes if I get a notification, phone call, or just press pause on my truck and play on my phone it will randomly stop p...

Newbie

Android Pixel 6 I have local files on my phone. If I connect it to my truck via Bluetooth it will sometimes play them fine. But sometimes if I get a notification, phone call, or just press pause on ...

Joan

Moderator

379 Views

1 replies

0 likes

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Superuser Contribution Ist der Speicher und playlist von Premium Abo übertragbar?

Hallo hatte vertragswechsel und zudem ein neues Handy von Samsung S20 ultra auf S23 ultra. Doch meine Downloads und playlisten wurden nicht übertragen. Was kann ich da tun?

Visitor

Hallo hatte vertragswechsel und zudem ein neues Handy von Samsung S20 ultra auf S23 ultra. Doch meine Downloads und playlisten wurden nicht übertragen. Was kann ich da tun?

AlejaR

Moderator

321 Views

1 replies

0 likes

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Superuser Contribution Music pauses but appears to still be playing - Pixel 7

PlanDuo/coupleCountryCanadaDevicePixel 4, 7Operating SystemAndroid My Question or Issue Music will randomly pause. The progress bar continues to move forward and the pause button is still showing but there is no audio. When I press pause the progress...

Newbie

  Plan Duo/couple Country Canada Device Pixel 4, 7 Operating System Android   My Question or Issue   Music will randomly pause. The progress bar continues to move forward a...

Novy

Moderator

1294 Views

3 replies

0 likes

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Superuser Contribution Spotify not letting me change audio quality.

Even after changing every possible setting to allow to get unrestricted access to internet and battery , still Spotify is not letting me change the audio quality.

Visitor

Even after changing every possible setting to allow to get unrestricted access to internet and battery , still Spotify is not letting me change the audio quality.

MortenHannibal

Visitor

2992 Views

4 replies

2 likes

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Superuser Contribution Why are my downloads disappearing every day? Spare me the generic reply pls

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, comments, even watched videos and none of the solutio...

Regular

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, co...

L3P3

Casual Listener

6469 Views

19 replies

1 likes

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Superuser Contribution Adding songs to my playlist

PlanPremiumCountry INDIADeviceSamsung GalaxyOperating SystemAndroid 14 one ui 6 My Question or Issue Whenever I click the + button to add a song to my playlist instead of asking me which playlist should the song be added to, Spotify automatically add...

Newbie

Plan Premium Country INDIA Device Samsung Galaxy Operating System Android 14 one ui 6   My Question or Issue   Whenever I click the + button to add a song to my playlist instead o...

Yordan

Moderator

18602 Views

3 replies

1 likes

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Superuser Contribution Spotify Starts Playing Random Playlists When I Open the App When Connected to Car Bluetooth.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 14 (One UI 6.0) My Question or IssueThis issue started happening about a month ago, after an update. Whenever Spotify is connected to my car's bluetooth, everytime I open the app...

Regular

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 14 (One UI 6.0)   My Question or Issue This issue started happening about a month ago, after an update. ...

Lockon

Casual Listener

8226 Views

24 replies

5 likes

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Superuser Contribution Spotify app holds on to old podcasts in drop-down menu.

Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc. cache cleared, phone restarted, but miraculously the spotify app "remembers" this unplayed old podcast i haven't listened to in days, even when o...

Newbie

Spotify shows old podcasts in the drop-down menu of my phone. I have to open the app to skip, pause etc.  cache cleared, phone restarted, but miraculously the spotify app "remembers" this unp...

MihailY

Moderator

562 Views

1 replies

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Superuser Contribution podcasts and music wont play after a fresh install

i reinstalled the main app after getting tired of the lite version's way of shuffling and UI. i was able to login as usual but when i tried playing a podcast, any podcast, it just gives me the "something went wrong" error. With songs it just plays an...

Newbie

i reinstalled the main app after getting tired of the lite version's way of shuffling and UI. i was able to login as usual but when i tried playing a podcast, any podcast, it just gives me the "somet...

Not applicable

586 Views

2 replies

0 likes

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Superuser Contribution Clicking a recently played podcast episode from the home screen doesn't go to that episode

Version8.9.4.304PlanPremiumCountrySouth Africa DeviceRedmi Note 9SOperating SystemAndroid 12 My Question or IssueClicking a podcast episode that you recently started playing from the top of the home screen in Android doesn't go to that specific podca...

Regular

Version 8.9.4.304 Plan Premium Country South Africa  Device Redmi Note 9S Operating System Android 12   My Question or Issue Clicking a podcast episode that you recently started...

OscarDC

Moderator

623 Views

5 replies

1 likes

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Superuser Contribution Anyone know how to contact Spotify directly when the community can't help?

PlanPremiumCountryUkDeviceHuawei p30 proOperating SystemAndroid 10 I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them because I can't find a way to do it that I understand? My original question...

Casual Listener

Plan Premium Country Uk Device Huawei p30 pro Operating System Android 10   I would like to get help from an actual Spotify customer service assistant. Anyone know how to contact them b...

Susan_GP

Moderator

713 Views

1 replies

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Superuser Contribution DJ algorithm

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (old school hip hop) despite me having loads of it in...

Visitor

While I was using the DJ the other day, the button to skip a set was accidentally pressed. I pressed back to listen to the set again, but since then it hasn't played a set of songs similar to that (o...

user-removed

Not applicable

587 Views

2 replies

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