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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106460 Views

26 replies

3 likes

  • 106460 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215871 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215871 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569102 Views

78 replies

3 likes

  • 569102 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469436 Views

577 replies

40 likes

Account
Free
  • 469436 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Reinstalled, now app crashes on startup.

PlanPremiumCountryUnited StatesDeviceAndroid LG K7Operating SystemAndroid Lollipop My Question or IssueI was just looking to fix a small bug and one solution said to reinstall the app, so I did just that. I was only able to log in to the app again, n...

Casual Listener

Plan Premium Country United States Device Android LG K7 Operating System Android Lollipop   My Question or Issue I was just looking to fix a small bug and one solution said to reinstal...

OscarDC

Moderator

13475 Views

8 replies

0 likes

  • 13475 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify closes after a few seconds on kindle after opening

I tried to access my Spotify on my kindle fire (5th Gen) and it keeps closing after a few seconds after opening. I'm able to access my Spotify on both Computer and Android phone but not my kindle fire. Please help. Plan Free Device Kindle Fire Operat...

Casual Listener

I tried to access my Spotify on my kindle fire (5th Gen) and it keeps closing after a few seconds after opening. I'm able to access my Spotify on both Computer and Android phone but not my kindle fir...

flynnt1953

Regular

19070 Views

73 replies

6 likes

  • 19070 Views
  • 73 replies
  • 6 likes

Jam keeps interfering with family member's phone and vice versa.

PlanPremiumCountry USA DeviceGalaxy Note20 Ultra (mine), Hubby has a Galaxy 51Operating SystemAndroid My Question or Issue: When trying to play my playlist on my phone, the JAM feature starts playing my playlist on my husband's phone, even after turn...

Casual Listener

Plan Premium Country USA   Device Galaxy Note20 Ultra (mine), Hubby has a Galaxy 51 Operating System Android   My Question or Issue:  When trying to play my playlist on my pho...

OldCatNewTracks

Casual Listener

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution viewing downloaded content shows all content after update

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in offline mode. This wasn't the case before and it s...

Casual Listener

After the one of the most recent updates, when selecting the "Downloaded" category if I view any of my podcasts they will show the whole list of podcast episodes not just the downloaded ones, even in...

AlejaR

Moderator

921 Views

3 replies

1 likes

  • 921 Views
  • 3 replies
  • 1 likes

Superuser Contribution Remove devices from plan

2 android phones on my plan died (wont charge anymore to be able to open) The 2 new phones I got, cannot go offline now due to device limits. How can I remove the app from the old phones if I can't turn them on??

Visitor

2 android phones on my plan died (wont charge anymore to be able to open) The 2 new phones I got, cannot go offline now due to device limits. How can I remove the app from the old phones if I can't t...

Elena

Moderator

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution disconnect spotify from android app "clock"

When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?

Visitor

When I set an alarm in CLOCK app. on my phone, spotify plays "Modern Wisdom" every time. I DO NOT WANT THIS. How can I make it stop?

Joan

Moderator

7382 Views

4 replies

0 likes

  • 7382 Views
  • 4 replies
  • 0 likes

How to avoid Spotify to try to open mp3 files?

Hello. I'm using android and when I download a mp3 file and try to open it, Spotify is the default app (I never chose it), and it can't play it.How can I do to unlink mp3 files with Spotify? I wan't to use the default sound player of my phone.

Visitor

Hello. I'm using android and when I download a mp3 file and try to open it, Spotify is the default app (I never chose it), and it can't play it. How can I do to unlink mp3 files with Spotify? I wan'...

KatesHere

Community Legend

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo Plan advertising won't close

PlanPremium IndividualCountryPolandDevice/OSSamsung Galaxy S22 Ultra (SM-S908B/DS), Android 14, One UI 6.1, Google security patch level: 1 October 2024 Issue has been started today. It looks like this:Open a Spotify appStart playing some musicSwitch ...

Newbie

Plan Premium Individual Country Poland Device/OS Samsung Galaxy S22 Ultra (SM-S908B/DS), Android 14, One UI 6.1, Google security patch level: 1 October 2024   Issue has been started today...

AlejaR

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas de reprodução via Bluetooth

PlanPremiumCountryBrazilDeviceXiaomi MI A3Operating SystemAndroid 10 My Question or Issue90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. A música é executada porém não é possível ouvir tocar nos aparelhos conectad...

Newbie

Plan Premium Country Brazil Device Xiaomi MI A3 Operating System Android 10   My Question or Issue 90 % das vezes que conecto o dispositivo para reproduzir em aparelhos via bluetooth. ...

Eni

Moderator

14716 Views

5 replies

0 likes

  • 14716 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Unable to share songs or view lyrics in latest beta.

PlanPremiumCountryUSDeviceSamsung Fold 5Operating SystemAndroid 14 My Question or IssueSince the last 2 beta updates on Android, I have been unable to view lyrics or share any content on mobile. I have verified that lyrics are available on desktop. S...

Casual Listener

Plan Premium Country US Device Samsung Fold 5 Operating System Android 14   My Question or Issue Since the last 2 beta updates on Android, I have been unable to view lyrics or share an...

Joan

Moderator

1170 Views

4 replies

1 likes

  • 1170 Views
  • 4 replies
  • 1 likes

Piosenki same się przełączają na moim telewizorze

model urządzenia: samsung Q67AA 43mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i potem normalnie wracał dźwięk. Z czasem się do tego przyzwycza...

Newbie

model urządzenia: samsung Q67AA 43 mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i pote...

Arko2

Visitor

4120 Views

4 replies

1 likes

  • 4120 Views
  • 4 replies
  • 1 likes

Superuser Contribution Chromebook cannot download songs to SD Card

PlanFree/PremiumCountryHong KongDeviceLenovo ChromebookOperating SystemChrome OS My Question or IssueI have a new Chromebook, and want to store downloaded songs onto an external SD card. I have changed storage permissions in Android settings. But in ...

Visitor

Plan Free/Premium Country Hong Kong Device Lenovo Chromebook Operating System Chrome OS   My Question or Issue I have a new Chromebook, and want to store downloaded songs onto an exter...

Dessi

Moderator

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song listed in album but link is greyed out

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on spotify?

Casual Listener

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on s...

qrmzk37xn90rjnk5qkkx

Visitor

1008 Views

3 replies

0 likes

  • 1008 Views
  • 3 replies
  • 0 likes

Superuser Contribution When I look through new podcast episodes, I am brought back to top of list after opening an episode

PlanPremiumCountryUSDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI like to browse through the latest episodes of all my subscribed podcasts (by going to "your library" then "podcasts" and then scrolling through "episodes") ever...

Newbie

Plan Premium Country US Device Google Pixel 3a Operating System Android 11   My Question or Issue I like to browse through the latest episodes of all my subscribed podcasts (by going t...

Eni

Moderator

1462 Views

4 replies

1 likes

  • 1462 Views
  • 4 replies
  • 1 likes

Superuser Contribution Vibration feedback is missing for swipe to queue and scroll bar

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar.The only vibration feedback present in the app occurs when tapping the plus button to add a song ...

Newbie

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar. The only vibration feedback present in the...

Novy

Moderator

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes are gone with new UI update

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone.

Casual Listener

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone. 

Dessi

Moderator

17239 Views

24 replies

12 likes

  • 17239 Views
  • 24 replies
  • 12 likes

Solved!! Still no AI Playlists

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been completely uninstalled and reinstalled (Yay for having...

Newbie

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been com...

DomPajot

Regular

3169 Views

2 replies

0 likes

  • 3169 Views
  • 2 replies
  • 0 likes

Superuser Contribution songs will not play in app on phone

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

Visitor

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

OscarDC

Moderator

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Out of offline devices

I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently

Visitor

I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently

Amay

Spotify Star

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast section not loading after plan change

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access the podcast section of the Spotify app from the land...

Casual Listener

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access t...

OscarDC

Moderator

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes