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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6862 Views

0 replies

7 likes

  • 6862 Views
  • 0 replies
  • 7 likes

Superuser Contribution App crash 8.8.96. 364

PlanPremiumCountryFrance DevicePoco f1 Operating SystemMIUI 11.0.9.0 - Android 10 My Question or IssueRecently, while I could listen to the music etc., and have access to the history, my app crashed when I tried to access the parameters section. I th...

Regular

Plan Premium Country France  Device Poco f1  Operating System MIUI 11.0.9.0 - Android 10        My Question or Issue Recently, while I could listen to the mu...

Lyubka

Moderator

1761 Views

2 replies

0 likes

  • 1761 Views
  • 2 replies
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Superuser Contribution 'your combination does not match' error is showing

'your combination does not match' error is showing on 2 phones at one location while trying to login to the same one account and 10kms away in my pc and other phone i can log into the account

Visitor

'your combination does not match' error is showing on 2 phones at one location while trying to login to the same one account and 10kms away in my pc and other phone i can log into the account

Not applicable

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes

Spotify will not play on Marshal Kilburn (and other older devices) via Bluetooth since "Jam" update

PlanPremiumCountryGermanyDeviceMotorola G42, Marshal Kilburn, Fiat/Chrysler UConnectOperating SystemAndroid 13 My Question or IssueSpotify refuses to play audio via Bluetooth on my Marshall Kilburn device when connected with a Motorola Moto G42 Andro...

Casual Listener

Plan Premium Country Germany Device Motorola G42, Marshal Kilburn, Fiat/Chrysler UConnect Operating System Android 13   My Question or Issue Spotify refuses to play audio via Blue...

Ze_em

Casual Listener

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is slow and not responsive on new adroid update

Plan Premium Country UK England Device Samsung Galaxy s21 Operating System Android My Question or Issue Spotify is not optimised for the latest version of android so it very slow and sluggish to load anything at the moment. It also just freezes so I ...

Visitor

Plan Premium Country UK England  Device Samsung Galaxy s21 Operating System  Android   My Question or Issue Spotify is not optimised for the latest version of andro...

ladybones

Newbie

555 Views

2 replies

2 likes

  • 555 Views
  • 2 replies
  • 2 likes

Superuser Contribution Pair my echo show to my phone spotify

My echo show is playing Spotify but not the one I have on my phone which is premium

Visitor

My echo show is playing Spotify but not the one I have on my phone which is premium

Ivelina

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto plays with car Bluetooth and can't pause.

PlanPremium DuoCountryUnited States DeviceGalaxy S21 5GOperating SystemAndroid: Version 13UI version 5.1 My Question or IssuePlayback starts when connected to car Bluetooth.I've tried a bunch of the suggestions but nothing has worked so far.And secon...

Regular

Plan Premium Duo Country United States  Device Galaxy S21 5G Operating System Android: Version 13 UI version 5.1     My Question or Issue Playback starts when connected to ...

MihailY

Moderator

3165 Views

6 replies

0 likes

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Superuser Contribution Songs abspielen und gleichzeitig Internet nutzen

Was ich habe:sowohl Premium als auch kostenlose VersionSamsung Galaxy A 52, Android 13Meine Frage oder mein ProblemBeim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger Nutzung des Internets (Surfen, Abrufen von Mails, Social Med...

Newbie

Was ich habe: sowohl Premium als auch kostenlose Version Samsung Galaxy A 52, Android 13 Meine Frage oder mein Problem Beim Abspielen von Playlisten (als Download und Online) UND gleichzeitiger N...

Ivelina

Moderator

774 Views

1 replies

1 likes

  • 774 Views
  • 1 replies
  • 1 likes

Fix app crashes

This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the app and its getting frustrating. I have looked at rec...

Visitor

This is not a new idea but something that needs serious attention from the devs of the app. I have the app both on my Samsung Tab s9 and Samsung S20, but I have experienced frequent crashes of the ap...

387 Views

0 replies

0 likes

  • 387 Views
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Superuser Contribution [BUG/CRASH] Android app's search decodes the search as an url, causing eventual crashes.

PlanPremiumCountryBrazilDeviceSamsung Galaxy S21 FEOperating SystemAndroid 13, OneUI 5.1 My Question or IssueHello! I was searching for music on Android and typed a % at the end by mistake, and when I searched the app froze and crashed. I tried again...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S21 FE Operating System Android 13, OneUI 5.1       My Question or Issue Hello! I was searching for music on Android and t...

Novy

Moderator

1108 Views

5 replies

1 likes

"android"
"Bug"
"search not working"
  • 1108 Views
  • 5 replies
  • 1 likes

Superuser Contribution No settings on Android TV

PlanPremiumDeviceTVOperating SystemAndroid TV 11 My Question or IssueMy 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or a laptop. How to be sure about quality?

Casual Listener

Plan Premium Device TV Operating System Android TV 11   My Question or Issue My 1st TV with Android. Spotify from Google Play. No settings button. Stream with the Connect from a phone or...

Maria

Moderator

2570 Views

9 replies

1 likes

  • 2570 Views
  • 9 replies
  • 1 likes

Solved!! TCL Google TV Volume Control

Plan: PremiumCountry: USA DeviceTCL 55Q750GOperating SystemGoogle TV TV App version 1.76.1 My Question or IssueThe volume control in my TV app is not behaving as expected. The minimum volume in the Google TV app is too loud. When playing music in the...

Casual Listener

Plan: Premium Country: USA   Device TCL 55Q750G Operating System Google TV   TV App version 1.76.1   My Question or Issue The volume control in my TV app is not behavin...

Jawatkins95

Casual Listener

2851 Views

1 replies

0 likes

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  • 1 replies
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Solved!! App crashes at login

PlanPremiumCountryUsaDeviceSamsung Galaxy S22+Operating SystemAndroid 12 My Question or IssueApp crashes if I log in. I can open it fine, but if I log in (Facebook login) the app crashesI've tried uninstalling, deleting Android/data/com.spotify.music...

Casual Listener

Plan Premium Country Usa Device Samsung Galaxy S22+ Operating System Android 12   My Question or Issue App crashes if I log in. I can open it fine, but if I log in (Facebook login) the...

KatesHere

Community Legend

2033 Views

2 replies

0 likes

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Solved!!Superuser Contribution Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Plan : Premium Country : France Device : Samsung XCover 5 Operating System : Android 13 Version : Spotify 8.8.96.364   My Question or Issue Hello,   For 2 ...

8bitcourtney

Visitor

60644 Views

19 replies

2 likes

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  • 19 replies
  • 2 likes

Superuser Contribution Android 13 - settings for audio quality blocked on Premium

Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on the setting in Spotify app thay could improve the qu...

Newbie

Hi! I have had Spotify since it appeared - now on an Oneplus 9 ProNone with Android 13. I have the "normal" problem with the bad audio sound on Spotify - and no matter what I do, i have a "lock" on t...

Joan

Moderator

579 Views

1 replies

0 likes

Premium
  • 579 Views
  • 1 replies
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Superuser Contribution Android app "forgets" certain local files, why?

I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain songs unplayable even though nothing changes. If I...

Casual Listener

I have several local files on my phone (S23 Ultra, though I had the same issue on an S22 Ultra) and they usually play fine from the liked songs playlist. But seemingly randomly, Spotify deems certain...

Joan

Moderator

394 Views

1 replies

1 likes

  • 394 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast skipping backwards on bluetooth

PlanPremiumCountryUnited States DeviceOnePlus 10 ProOperating SystemOxygenOS 13.1 My Question or Issue 15 Second Podcast forward skip going backwards when using Bluetooth controls on headphones (Skullcandy and ISOTunes) and from lock screen. Works wh...

Newbie

Plan Premium Country United States  Device OnePlus 10 Pro Operating System OxygenOS 13.1   My Question or Issue   15 Second Podcast forward skip going backwards when using B...

Joan

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Spotify won't pair with my Bluetooth hearing aids

I have Oticon hearing aids that are bluetoothed to my android phone. Everything else works: phone calls, videos, language apps, but Spotify, no. It says "playing on this phone" but nothing. I have increased the volume on the phone and in the app. Any...

Visitor

I have Oticon hearing aids that are bluetoothed to my android phone. Everything else works: phone calls, videos, language apps, but Spotify, no. It says "playing on this phone" but nothing. I have in...

Not applicable

2316 Views

2 replies

0 likes

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Songs in playlist can't load normally

PlanFreeCountryChinaOperating SystemAndroid My Question or IssueWhen i open any playlist in my android device, songs don't show up normally, but instead show in the blue boxes, so i can't play any song. But once i play a song in my PC spotify, this p...

Newbie

  Plan Free Country China Operating System Android   My Question or Issue When i open any playlist in my android device, songs don't show up normally, but instead show in the blue&...

Amay

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes