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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400466 Views

549 replies

35 likes

Account
Free
  • 400466 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8601 Views

0 replies

7 likes

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Superuser Contribution O meu plano é duo e ficou individual, como faço pra voltar pro duo?

Deu problema no meu pagamento, então registrei outro cartão pra conseguir pagar, só que quando eu paguei foi pro plano individual.Só que eu quero continuar com o plano duo.

Visitor

Deu problema no meu pagamento, então registrei outro cartão pra conseguir pagar, só que quando eu paguei foi pro plano individual. Só que eu quero continuar com o plano duo.

Dessi

Moderator

428 Views

1 replies

0 likes

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Premium-Audio quality

I am trying out a premium membership on my Pixel 8 but see no change in audio quality even when the quality is set to high. Have changed all the settings per various forums on the web but no change in quality. Need help please. Wondering what's the p...

Visitor

I am trying out a premium membership on my Pixel 8 but see no change in audio quality even when the quality is set to high. Have changed all the settings per various forums on the web but no change i...

355 Views

0 replies

0 likes

  • 355 Views
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Superuser Contribution Can't find the problem

When I'm offline I can't play all music I've already downloaded

Visitor

When I'm offline I can't play all music I've already downloaded

Vasil

Moderator

372 Views

1 replies

0 likes

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Superuser Contribution New Jam screen hides wifi speakers suddenly after last app upgrade.

I teach where a set of wifi speakers are used. Now I just get a new Jam Session screen instead and see no way to connect to the speakers. I DON'T WANT JAM but can't find how to disable it. This is interfering ever since a 9/21/23 Spotify application ...

Casual Listener

I teach where a set of wifi speakers are used. Now I just get a new Jam Session screen instead and see no way to connect to the speakers. I DON'T WANT JAM but can't find how to disable it. This is in...

M8ch0l

Casual Listener

4173 Views

19 replies

2 likes

  • 4173 Views
  • 19 replies
  • 2 likes

A button crash the application

The feature with the timer on album there is a button share that crash the application, next to it there is 3 dot an the share button si working fine

Newbie

The feature with the timer on album there is a button share that crash the application, next to it there is 3 dot an the share button si working fine

osornios

Spotify Star

331 Views

1 replies

0 likes

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Superuser Contribution Shuffle turn on by itself when connected to car.

When connected to car spotify gets crazy, at first no matter the status of shuffle it turns it on by itself. The second matter is that sometimes the music stops playing for seconds and gets back but with the shuffle turn on again. Also when skip or p...

Casual Listener

When connected to car spotify gets crazy, at first no matter the status of shuffle it turns it on by itself. The second matter is that sometimes the music stops playing for seconds and gets back but ...

Eig8hty

Casual Listener

1527 Views

6 replies

0 likes

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Superuser Contribution I can't find any podcasts on Spotify

I can't find any podcasts on Spotify I searched everywhere but I am still unable to fin. I'm new on this app so I don't know what to do

Visitor

I can't find any podcasts on Spotify I searched everywhere but I am still unable to fin. I'm new on this app so I don't know what to do

Susan_GP

Moderator

419 Views

1 replies

0 likes

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Superuser Contribution How to open the queue on the phone app while playing music on PC

I am playing music on my PC and when I want to arrange my queue on my Spotify pho \ne app (android) i am unable to access the queue. It however tells me "Playing from queue" Is it possible to arrange the queued music on the app as well as PC?

Casual Listener

I am playing music on my PC and when I want to arrange my queue on my Spotify pho \ne app (android) i am unable to access the queue. It however tells me "Playing from queue" Is it possible to arrange...

ChaithanyaPakala2000

Newbie

1714 Views

3 replies

0 likes

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Solved!!Superuser Contribution I cant download podcasts

As of September 7th 2024 I cannot download podcastsPlanPremiumCountrySwedenDeviceMotorola Moto G32Operating SystemAndroid 13 My Question or IssueI cannot download podcasts. I can still download songs but not podcasts and some podcasts wont play eithe...

Casual Listener

As of September 7th 2024 I cannot download podcasts Plan Premium Country Sweden Device Motorola Moto G32 Operating System Android 13   My Question or Issue I cannot download podcasts....

Dessi

Moderator

3708 Views

4 replies

0 likes

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Superuser Contribution Repeat button missing from Discover Weekly

PlanPremium (Family)CountryPhilippinesDeviceGoogle Pixel 5Operating SystemAndroid My Question or IssueI can no longer find the repeat button when playing my Discover Weekly playlist (it's not in the now playing screen, nor when I press the three dots...

Casual Listener

Plan Premium (Family) Country Philippines Device Google Pixel 5 Operating System Android   My Question or Issue I can no longer find the repeat button when playing my Discover Weekly p...

MayaCornejo

Visitor

2931 Views

13 replies

7 likes

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  • 13 replies
  • 7 likes

Solved!!Superuser Contribution Issues Searching For Music

Plan: FreeCountry: MexicoDevice: Motorola Moto G9 PlayOperating System: Android 10My Question or IssueSo this issue is from my mom's phone, basically when she tries to search for something it says that there is no Internet connection, when on the sam...

Casual Listener

Plan: Free Country: Mexico Device: Motorola Moto G9 Play Operating System: Android 10 My Question or Issue So this issue is from my mom's phone, basically when she tries to search for something ...

MihailY

Moderator

10302 Views

5 replies

0 likes

Android
internet
mobile data
Search Tab
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Solved!!Superuser Contribution Premium member, but only shuffle play available on mobile

I'm a Premium member through a family plan. I'm using a Pixel 3, using Android version 9. I can log in just fine on my desktop and laptop and Premium shows up and works just fine. But when I log in on my Android, all of my playlists and everything ar...

Casual Listener

I'm a Premium member through a family plan. I'm using a Pixel 3, using Android version 9.   I can log in just fine on my desktop and laptop and Premium shows up and works just fine. But when I...

Steffb

Visitor

45239 Views

11 replies

1 likes

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Superuser Contribution Spotify forgets previous 'playing' song when closed and reopened

PlanPremiumCountry NZDevice(iPhone 5SE)Operating System(iOS 12.1.4) My Question or IssueWhen I return to Spotify after an hour or so, the song that was previously playing is no longer in the play section at the bottom. It's like the app resets itself...

Regular

Plan Premium Country  NZ Device (iPhone 5SE) Operating System (iOS 12.1.4)   My Question or Issue When I return to Spotify after an hour or so, the song that was previously playin...

vetoben

Visitor

7367 Views

14 replies

2 likes

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Superuser Contribution Spotify playlist is showing wrong number and total duration

My question or issueHello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I am adding song in my phone and number of songs is not ...

Regular

My question or issue Hello. I dont know how to explain as certain but My playlist number and total duration is shown wrong in my android phone. But when i opened Pc is showing true. And moreover I a...

umeerrged

Casual Listener

6796 Views

22 replies

0 likes

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Superuser Contribution Why can't I see my queue on Spotify mobile?

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so I cannot rearrange my queue or look at what's comin...

Visitor

I have added a bunch of songs to my queue, and Spotify is currently playing from my queue. However, the queue button when I look at Now Playing is greyed out, and nothing happens when I click it, so ...

Stacey_B

Casual Listener

6993 Views

9 replies

0 likes

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Superuser Contribution Spotify will not open after the January 31, 2024 update.

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after reinstalling, it did the same thing. I suspect there w...

Casual Listener

After the latest update (Version 8.9.10.616), my app refuses to open. The spotify logo appears for a second then goes black and closes a few seconds later. I tried a complete reinstall, and after rei...

Fwbennett

Casual Listener

4759 Views

9 replies

1 likes

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Superuser Contribution how to stop spotify from autoscrolling while adding songs to a playlist

whenever i add a song to a playlist in spotify, the app will do a weird scroll thing up to where the new song is and i don't like it. it's annoying.

Casual Listener

whenever i add a song to a playlist in spotify, the app will do a weird scroll thing up to where the new song is and i don't like it. it's annoying.

Susan_GP

Moderator

689 Views

1 replies

0 likes

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Superuser Contribution Spotify suddenly won't play podcast episodes from CNN 5 Things and other podcasts under CNN name

Plan Student Premium Country Nigeria Device Samsung Galaxy A53 5GSamsung Galaxy A05 Operating System (Android 14) My Question or Issue Hi there, just this past late July (let say around late July or July 23, 2024) Spotify suddenly won't play podcast ...

Newbie

Plan   Student Premium       Country   Nigeria       Device   Samsung Galaxy A53 5G Samsung Galaxy A05     Operating System &...

Susan_GP

Moderator

923 Views

1 replies

0 likes

Spotify suddenly won't play podcast episodes from CNN 5 Things and CNN
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Superuser Contribution Can't swipe recomanded track to the left to add to the queue like others song

PlanPremiumCountryFranceDeviceXiaomi lite 9 Operating SystemAndroid Oreo My Question or IssueI can't swipe left the recomanded tracks at the bottom of the playlist to add them directly in the Spotify queue.

Visitor

Plan Premium Country France Device Xiaomi lite 9  Operating System Android Oreo   My Question or Issue I can't swipe left the recomanded tracks at the bottom of the playlist ...

Dessi

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes