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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387823 Views

545 replies

34 likes

Account
Free
  • 387823 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Solved!! Fade in and out effects when pausing and resuming the songs are absent in android.

As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify improve this, it would be great!PlanPremiumDevicere...

Regular

As you can see in the topic, the fade in and out effects are not presented in android when pausing and resuming the songs. Unlike in other OS e.g. iOS or Windows. This is not an issue but if Spotify ...

Amay

Spotify Star

2065 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Playlists sind nach Neustart vom Handy weg

Playlists sind nach einem Neustart vom Smartphone weg!Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, ...

Casual Listener

Playlists sind nach einem Neustart vom Smartphone weg! Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterla...

mariiiiiechen

Visitor

5350 Views

10 replies

1 likes

  • 5350 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Mobile app steals playback from desktop app when I put my earbuds away

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm that it is the earbuds, it doesn't happen if I don...

Music Fan

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm...

theolaa

Music Fan

1014 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Deleted playlists

premiumCountry Device(Redmi note, Asus notebookOperating SystemAndroid Oreo, Windows 10My Question or IssueOne of my friends' playlist, which I follow, has disappeared from her profile. I can still find it in my library. Did she delete it, or she jus...

Newbie

premium Country   Device (Redmi note, Asus notebook Operating System Android Oreo, Windows 10 My Question or Issue One of my friends' playlist, which I follow, has disappeared from ...

Mari_ef

Newbie

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Notification always showing Album Cover from previous Song

PlanPremium CountrySwitzerland DeviceRedmi Note 11 Pro Operating SystemAndroid 12My Question or IssueHi, bascially the subject title says everything. Only had this issue on this phone. Tried reinstalling and deleting data already. Picture or albumcov...

Regular

Plan Premium   Country Switzerland   Device Redmi Note 11 Pro   Operating System Android 12 My Question or Issue Hi, bascially the subject title says everything. Only h...

soumyadeep22

Newbie

12693 Views

54 replies

11 likes

  • 12693 Views
  • 54 replies
  • 11 likes

Too many ads

I have a free account but am getting way more ads than I expected. It's about 5 ads for every 2 songs. Sometimes even after just 1 song. This doesn't seem right?Using android app.

Visitor

I have a free account but am getting way more ads than I expected. It's about 5 ads for every 2 songs. Sometimes even after just 1 song. This doesn't seem right? Using android app.

Mitre226644

Roadie

950 Views

4 replies

0 likes

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Superuser Contribution My app keeps downloading albums that I am not playing

So, I was removing some downloads to free up space on my phone. I removed some downloads for albums to make more space, so that I can redownload albums in the future. But, it redownloads albums that I am not playing. What could that be?      

Roadie

So, I was removing some downloads to free up space on my phone. I removed some downloads for albums to make more space, so that I can redownload albums in the future. But, it redownloads albums that ...

PeteBest

Newbie

659 Views

2 replies

1 likes

  • 659 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not connected to WiFi error when it is

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S24 ultraOperating SystemAndroid 14 My issueI generally keep Spotify locked open (so when I 'close all apps', Spotify music keeps playing). Connected to both 5G and WiFi-6, when I want to quickly sear...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S24 ultra Operating System Android 14   My issue I generally keep Spotify locked open (so when I 'close all apps', Spotify music ...

Vasil

Moderator

942 Views

1 replies

0 likes

Connect
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Superuser Contribution Spotify keeps pausing randomly

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that doesn't work

Visitor

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that ...

Vasil

Moderator

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Microphone/speech search missing on android auto

PlanFreeCountryUSA DeviceGoogle Pixel 6AOperating SystemAndroid 14 My Question or IssueI recently had to factory reset my phone and now when I go to search on android auto it only brings up the keyboard and does not have the little microphone to star...

Casual Listener

Plan Free Country USA   Device Google Pixel 6A Operating System Android 14   My Question or Issue I recently had to factory reset my phone and now when I go to search on android ...

Maria

Moderator

1551 Views

4 replies

0 likes

  • 1551 Views
  • 4 replies
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Superuser Contribution Unavailable songs

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

Newbie

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

OscarDC

Moderator

1207 Views

2 replies

1 likes

  • 1207 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Friends Mix not appearing on Android App

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A54Operating SystemAndroid 13, One UI 5.1My Question or IssueI'm unable to see the Friends Mix playlist on the Android App. It appears fine on the desktop app and website. This is what it shows whe...

Regular

Plan Premium Country United Kingdom Device Samsung Galaxy A54 Operating System Android 13, One UI 5.1 My Question or Issue I'm unable to see the Friends Mix playlist on the Android App. It a...

zvati

Newbie

1674 Views

6 replies

1 likes

  • 1674 Views
  • 6 replies
  • 1 likes

Superuser Contribution android app background effect in playlists not working properly

PlanPremiumCountrySouth KoreaDeviceGalaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th genOperating Systemandroid14 (oneui6.1), ios17My Question or IssueThe background effects on the background when you chooze a playlist doesn't seem to appear properl...

Newbie

  Plan Premium Country South Korea Device Galaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th gen Operating System android14 (oneui6.1), ios17 My Question or Issue The background effect...

OscarDC

Moderator

520 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Smart Shuffle

PlanPremiumCountryUSADevicePixel 8 Operating SystemAndroid 14 My Question or Issue Spotify Team, I'm having this issue with Smart Shuffle where, If Smart Shuffle is on when Spotify is launched (left on from previous session), I am not able to play an...

Casual Listener

Plan Premium Country USA Device Pixel 8  Operating System Android 14   My Question or Issue   Spotify Team,   I'm having this issue with Smart Shuffle where,   ...

SquareSynthEnjoyer

Casual Listener

802 Views

2 replies

1 likes

  • 802 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution When watching video in landscape, picture is obscured by play/pause button

PlanPremiumCountryUKDevicePixel 7Operating SystemAndroid 14 My Question or IssueCan someone help with this issue? When I'm trying to watch podcast videos in landscape mode, the picture is obscured by the play/pause button and the 15 sec fwd/rewind bu...

Regular

Plan Premium Country UK Device Pixel 7 Operating System Android 14   My Question or Issue Can someone help with this issue?  When I'm trying to watch podcast videos in landscape m...

Krotz

Regular

1455 Views

6 replies

0 likes

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  • 6 replies
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Solved!!Superuser Contribution Where did offline mode go?

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes, does that mean that now downloaded podcasts won't ...

Newbie

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes,...

Rockie1215

Visitor

30288 Views

13 replies

0 likes

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  • 13 replies
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Superuser Contribution Notification sound before playing music

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup which also is a bit annoying. Anyone know how to tur...

Casual Listener

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup w...

Joan

Moderator

3814 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Auto-Download Podcast Feature Hangs

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+Operating SystemAndroid 12 My Question or IssueWhen enabled, the auto-download feature for new podcasts will attempt to download anything new and they all "hang" with spinning download icons but ...

Regular

Plan Premium Country United States Device Samsung Galaxy 10+ Operating System Android 12   My Question or Issue When enabled, the auto-download feature for new podcasts will attempt to...

demkoiib

Newbie

1214 Views

2 replies

0 likes

Android
Auto download
podcast
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  • 2 replies
  • 0 likes