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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Le robaron el equipo celular a mi novio y ahora quiere usar premium en su nuevo equipo, el se suscribio a el paquete premium anual hace aproximadamente un mes.Cuando instalo la aplicacion solo puede usar la version gratis y cuando va a cambiar a prem...
PlanFree until I fix the issueCountryCzechiaDeviceLG G7Operating SystemAndroid 9Spotify version8.5.65.852 My Question or IssueSpotify won't stop playing when connected to the car stereo via bluetooth (Ford Focus 2009 Sony CD player, the newer one). 1...
I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Galaxy S20) to Android (Galaxy S10) - Android (Galaxy S20...
When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to listen to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
PlanPremiumCountryAustraliaDeviceSony Walkman NW-A100 SeriesOperating SystemAndroid My Question or IssueI've attempted to download songs to listen to offline but they continue to fail and show up with white exclamation marks but are still continuing ...
PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...
PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating SystemGoogle TV My Question or IssueWhen pressing three dots next to a song in the phone or desktop app I can go to artist or album. When I do the same on my chromecast google tv app ...
PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My Question or IssueAndroid 13 media player icon missing which is really annoying, check the attachments please
PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...
Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards
PlanFreeCountry USADeviceLG Aristo 2Operating SystemAndroid 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which used to play in order, are now only available as shuffle? Is this a change in the way t...
PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemI don't really know what LG phones use. My Question or IssueWhenever i try to listen to pumped up kicks it always says song unavailable even though it works on my computer or console.
Hello, Basically on the Android app, I tried going to Favorite Songs, but no download button on there? On other playlists, there is one, however I can add songs to "Favorite Songs" by clicking the + inside the song, so I want those which I click + on...
PlanPremiumCountryFranceDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBonjour,Je viens de changer de téléphone et je n'arrive plus à me connecter à mon compte spotify depuis le réseau mobile. Cela fonctionnait avec mon anc...
PlanPremiumCountryGermanyDeviceHuawei P30 liteOperating SystemAndroid Why has the shuffle play button been removed completely again? I was so happy that it was back, but I guess it's back to the times of having to leave a Playlist to reshuffle it. Ho...
PlanPremiumCountryPolandDevicePocophone F3Operating SystemAndroid 11My Question or IssueColours in the dark mode are inverted for the thumbnails, please see the examples attached.It can be seen on few of the screens.I suspect that there is a bug in...
My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title in a really small font, and pressing it doesn't do a...
