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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854337 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854337 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20390 Views
  • 3 replies
  • 0 likes
  • 20390 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist Enhance Issue

When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in the queue. Is there a reason this happens or a pote...

  • Casual Listener
  • When shuffling while using the Playlist Enhance feature, the queue will have many songs doubled, i.e: a song will play twice in a row. This happens for what sometimes feels like half of the songs in ...
  • Vasil
  • Moderator
  • 601 Views
  • 7 replies
  • 0 likes
  • 601 Views
  • 7 replies
  • 0 likes

Superuser Contribution My Samsung S22 Ultra is stuck in Spotify login. I tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution como iniciar mi cuenta premium en un dispositivo nuevo

Le robaron el equipo celular a mi novio y ahora quiere usar premium en su nuevo equipo, el se suscribio a el paquete premium anual hace aproximadamente un mes.Cuando instalo la aplicacion solo puede usar la version gratis y cuando va a cambiar a prem...

  • Newbie
  • Le robaron el equipo celular a mi novio y ahora quiere usar premium en su nuevo equipo, el se suscribio a el paquete premium anual hace aproximadamente un mes. Cuando instalo la aplicacion solo pued...
  • Elena
  • Moderator
  • 27620 Views
  • 5 replies
  • 1 likes
  • 27620 Views
  • 5 replies
  • 1 likes

Can't pause when connected to a car

PlanFree until I fix the issueCountryCzechiaDeviceLG G7Operating SystemAndroid 9Spotify version8.5.65.852 My Question or IssueSpotify won't stop playing when connected to the car stereo via bluetooth (Ford Focus 2009 Sony CD player, the newer one). 1...

  • Casual Listener
  • Plan Free until I fix the issue Country Czechia Device LG G7 Operating System Android 9 Spotify version 8.5.65.852   My Question or Issue Spotify won't stop playing when connected to...
  • maiagattaneko
  • Casual Listener
  • 943 Views
  • 3 replies
  • 2 likes
  • 943 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify connect, volume slider disabled

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Galaxy S20) to Android (Galaxy S10) - Android (Galaxy S20...

  • Roadie
  • I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Ga...
  • experience_songs
  • Newbie
  • 3904 Views
  • 11 replies
  • 1 likes
  • 3904 Views
  • 11 replies
  • 1 likes

Superuser Contribution Podcasts filter "unplayed" not working!!

When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to listen to.PlanPremiumCountryUSA DeviceAndroid Pixel 6 pr...

  • Newbie
  • When I go to filter my podcasts so that I only see the ones that are unplayed. It shows plenty of podcasts that are played and I still have to scroll, scroll and scroll to get to what I want to liste...
  • Alex
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Login

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Vasil
  • Moderator
  • 253 Views
  • 3 replies
  • 1 likes
  • how do I rove this
    no idea what this is
    One Step Login is Activated
    We are using a Samsung S10
    we get
    whenever we try to log in to Spotify
  • 253 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Songs don't download, white exclamation mark

PlanPremiumCountryAustraliaDeviceSony Walkman NW-A100 SeriesOperating SystemAndroid My Question or IssueI've attempted to download songs to listen to offline but they continue to fail and show up with white exclamation marks but are still continuing ...

  • Regular
  • Plan Premium Country Australia Device Sony Walkman NW-A100 Series Operating System Android   My Question or Issue I've attempted to download songs to listen to offline but they continu...
  • Yordan
  • Moderator
  • 14100 Views
  • 13 replies
  • 0 likes
  • 14100 Views
  • 13 replies
  • 0 likes

Superuser Contribution Podcast Playback Order

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid 9 My Question or IssueI'm trying to playback podcasts in the order they were released. I've ordered by date which has helped, but I find that it often goes back to Episode 1, which is f...

  • Casual Listener
  •   Plan Premium Country  UK Device Huawei P20 Pro Operating System Android 9   My Question or Issue I'm trying to playback podcasts in the order they were released.   ...
  • Beeberry3
  • Visitor
  • 4691 Views
  • 6 replies
  • 0 likes
  • podcast
    Podcast Episodes
    Podcasts
  • 4691 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I go to artist or album from the three dots next to a song while using the googletv app?

PlanPremium (since 2009!) CountrySweden DeviceChromecast Operating SystemGoogle TV My Question or IssueWhen pressing three dots next to a song in the phone or desktop app I can go to artist or album. When I do the same on my chromecast google tv app ...

  • Casual Listener
  • Plan Premium (since 2009!)   Country Sweden   Device Chromecast   Operating System Google TV   My Question or Issue When pressing three dots next to a song in the pho...
  • erkdajerk
  • Casual Listener
  • 140 Views
  • 2 replies
  • 0 likes
  • 140 Views
  • 2 replies
  • 0 likes

Superuser Contribution Android 13 media player icon missing

PlanPremiumCountrySwedenDevicePixel 6 ProOperating SystemAndroid 13My Question or IssueAndroid 13 media player icon missing which is really annoying, check the attachments please

  • Casual Listener
  • Plan Premium Country Sweden Device Pixel 6 Pro Operating System Android 13 My Question or Issue Android 13 media player icon missing which is really annoying, check the attachments please 🙂
  • Elena
  • Moderator
  • 466 Views
  • 4 replies
  • 0 likes
  • 466 Views
  • 4 replies
  • 0 likes

Superuser Contribution New releases feed shows Something went wrong error message

PlanPremium Operating SystemAndroid 9 My Question or IssueFor the last 1-2 months my new releases feed hasn't been working.The bell icon shows a blue dot but that's it. Every time i open it, it shows a "Something went wrong" There's a try again butto...

Screenshot_20220402-183951~2.png
  • Casual Listener
  • Plan Premium   Operating System Android 9   My Question or Issue For the last 1-2 months my new releases feed hasn't been working. The bell icon shows a blue dot but that's it. Ever...
  • Yordan
  • Moderator
  • 1492 Views
  • 38 replies
  • 3 likes
  • error message
    Newrelease
    Something went wrong
  • 1492 Views
  • 38 replies
  • 3 likes

Superuser Contribution Automatic reproduction at earphone insertion

Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack. I have a premium subscription, android 12 and a Motorola g30.I would appreciate any help.Best regards

  • Casual Listener
  •   Hallo I would like to disabile the automatic reproduction of music when I plug the earphone in the smartphone Jack.  I have a premium subscription, android 12 and a Motorola g30. I wou...
  • Vasil
  • Moderator
  • 130 Views
  • 3 replies
  • 0 likes
  • 130 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Discover Weekly/Release Radar both only playing in shuffle order?

PlanFreeCountry USADeviceLG Aristo 2Operating SystemAndroid 8.1 My Question or Issue I noticed recently that my discover weekly and release radar playlists, which used to play in order, are now only available as shuffle? Is this a change in the way t...

  • Casual Listener
  • Plan Free Country  USA Device LG Aristo 2 Operating System Android 8.1   My Question or Issue  I noticed recently that my discover weekly and release radar playlists, which u...
  • newbs513
  • Newbie
  • 4440 Views
  • 9 replies
  • 3 likes
  • 4440 Views
  • 9 replies
  • 3 likes

Superuser Contribution Cant listen to pumped up kicks

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemI don't really know what LG phones use. My Question or IssueWhenever i try to listen to pumped up kicks it always says song unavailable even though it works on my computer or console.

  • Newbie
  • Plan Premium Country United States Device LG Tribute Operating System I don't really know what LG phones use.   My Question or Issue Whenever i try to listen to pumped up kicks it alwa...
  • Vasil
  • Moderator
  • 698 Views
  • 3 replies
  • 0 likes
  • 698 Views
  • 3 replies
  • 0 likes

Superuser Contribution no download button for favorite songs

Hello, Basically on the Android app, I tried going to Favorite Songs, but no download button on there? On other playlists, there is one, however I can add songs to "Favorite Songs" by clicking the + inside the song, so I want those which I click + on...

  • Casual Listener
  • Hello,   Basically on the Android app, I tried going to Favorite Songs, but no download button on there?   On other playlists, there is one, however I can add songs to "Favorite Songs" ...
  • Yordan
  • Moderator
  • 2759 Views
  • 6 replies
  • 0 likes
  • 2759 Views
  • 6 replies
  • 0 likes

Superuser Contribution Pas de connexion internet - Wifi ok

PlanPremiumCountryFranceDeviceSamsung Galaxy S20 FEOperating SystemAndroid 12 My Question or IssueBonjour,Je viens de changer de téléphone et je n'arrive plus à me connecter à mon compte spotify depuis le réseau mobile. Cela fonctionnait avec mon anc...

  • Regular
  • Plan Premium Country France Device Samsung Galaxy S20 FE Operating System Android 12   My Question or Issue Bonjour, Je viens de changer de téléphone et je n'arrive plus à me connecte...
  • Wilfried72
  • Regular
  • 320 Views
  • 9 replies
  • 0 likes
  • 320 Views
  • 9 replies
  • 0 likes

Shuffle play removed again... Why?

PlanPremiumCountryGermanyDeviceHuawei P30 liteOperating SystemAndroid Why has the shuffle play button been removed completely again? I was so happy that it was back, but I guess it's back to the times of having to leave a Playlist to reshuffle it. Ho...

  • Casual Listener
  • Plan Premium Country Germany Device Huawei P30 lite Operating System Android   Why has the shuffle play button been removed completely again? I was so happy that it was back, but I gues...
  • dinomight
  • Spotify Star
  • 420 Views
  • 1 replies
  • 1 likes
  • 420 Views
  • 1 replies
  • 1 likes

Dark mode bug - inverted colors

  PlanPremiumCountryPolandDevicePocophone F3Operating SystemAndroid 11My Question or IssueColours in the dark mode are inverted for the thumbnails, please see the examples attached.It can be seen on few of the screens.I suspect that there is a bug in...

Screenshot_2022-08-29-23-26-20-947_com.spotify.music.jpg Screenshot_2022-08-31-21-32-28-099_com.spotify.music.jpg
  • Newbie
  •     Plan Premium Country Poland Device Pocophone F3 Operating System Android 11 My Question or Issue Colours in the dark mode are inverted for the thumbnails, please see the examples...
  • Amayy
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Android Lock Screen no longer has playback controls

My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title in a really small font, and pressing it doesn't do a...

300806895_1066828907369507_671313989153124416_n.jpg
  • Newbie
  • My lock screen has always shown the song currently playing on spotify and it would let be pause, and change the song, but for some reason I woke up and now it appears like this. Just the song title i...
  • MauriceMV
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes