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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386785 Views

545 replies

34 likes

Account
Free
  • 386785 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Superuser Contribution Stop showing podcast at the top of my Home page.

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueUnwanted podcast at top of my homepage.

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Unwanted podcast at top of my homepage. 

WilceyJ26

Newbie

78293 Views

132 replies

457 likes

  • 78293 Views
  • 132 replies
  • 457 likes

Superuser Contribution Sonos speakers not showing in Spotify

PlanPremiumCountryDenmarjDeviceOnePlus 11Operating SystemAndroid 13 My Question or IssueHi, This has not previously been an issue for me but since i switched phone (OnePlus 7 on Android 11 to OnePlus 11 on Android 13) a week ago i have had issues wit...

Gig Goer

Plan Premium Country Denmarj Device OnePlus 11 Operating System Android 13   My Question or Issue Hi,   This has not previously been an issue for me but since i switched phone (...

Not applicable

12743 Views

63 replies

2 likes

  • 12743 Views
  • 63 replies
  • 2 likes

Superuser Contribution "Can't play in the background without your permission" Notification I get every time I open Spotify

When I go to the App>Battery>Background restriction, it says "Background usage can't be restricted"I have had zero issues with Spotify playing in the background but the app still sends me this notification.It's a rather small issue, but it is still l...

Regular

When I go to the App>Battery>Background restriction, it says "Background usage can't be restricted" I have had zero issues with Spotify playing in the background but the app still sends me thi...

Joan

Moderator

907 Views

1 replies

0 likes

  • 907 Views
  • 1 replies
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Superuser Contribution Cannot play nor view downloaded playlists without internet connection

My Question or Issue Bug:I cannot play my downloaded playlists without internet connection.I have testet this on two android devices with the newest version freshly downloaded from the play store.Steps to reproduce:1. Download the newest version of s...

Newbie

My Question or Issue   Bug: I cannot play my downloaded playlists without internet connection. I have testet this on two android devices with the newest version freshly downloaded from the p...

Joan

Moderator

470 Views

1 replies

0 likes

Android
internet connection
Offline
playback
playlist
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify codes are not showing on my phone or laptop

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able to read a code but i am unable to generate one any ...

Casual Listener

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able ...

spencer07

Visitor

12754 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Spotify glitches

PlanPremiumCountryGuyanaDevice(Samsung s24)Operating System(Android 14)My Question or IssueSpotify keeps freezing my phone

Casual Listener

Plan Premium Country Guyana Device (Samsung s24) Operating System (Android 14) My Question or Issue Spotify keeps freezing my phone 

Deejay5

Casual Listener

702 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution How do I disable auto shuffle?

Hey,I'm using a Spotify Premium account on my android device. Every time I try to play an album on the app it automatically chooses to use shuffle.I know that I need to avoid clicking the big 'Shuffle Play' button and press on a specific song on the ...

Newbie

Hey, I'm using a Spotify Premium account on my android device.   Every time I try to play an album on the app it automatically chooses to use shuffle. I know that I need to avoid clicking th...

rdeforest

Regular

82698 Views

106 replies

31 likes

  • 82698 Views
  • 106 replies
  • 31 likes

Superuser Contribution i can't see the controls of the music I'm playing on the lock screen

everything is fine on the notification settings and everything there is turned on but I still cannot see the music controls on the lock screen. I tried reinstalling the app but the problem persisted. I have a samsung galaxy f41. This has never happen...

Visitor

everything is fine on the notification settings and everything there is turned on but I still cannot see the music controls on the lock screen. I tried reinstalling the app but the problem persisted....

Yordan

Moderator

1818 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution widget on android phone

When using the spotify app on my oneplus android phone, i get a tiny widget on the top left on the screen. It overlaps with the notification icons on the notification bar.I cannot switch this off or place the widget elsewhere.Anybody an idea to solve...

Visitor

When using the spotify app on my oneplus android phone, i get a tiny widget on the top left on the screen. It overlaps with the notification icons on the notification bar. I cannot switch this off o...

MihailY

Moderator

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution App just closes when i tap the icon

Device- iQOO Z7 5GOperating system- Android 14 Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes.I tried Switching On/Off my phone it didn't work,i also tried ...

Regular

Device- iQOO Z7 5G Operating system- Android 14   Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes....

Arnab1

Regular

938 Views

8 replies

0 likes

  • 938 Views
  • 8 replies
  • 0 likes

Daily Mixes - same songs recurring endlessly

Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "liked" a song, then it comes up even more often. Is there an option to exclu...

Casual Listener

Hi all,   I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes.  But I increasingly find that the same songs recur endlessly.  It's even worse if I have "like...

anordinaryperson13

Casual Listener

907 Views

2 replies

3 likes

  • 907 Views
  • 2 replies
  • 3 likes

When I open spotify on my phone it will somtimes show a notification

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

Visitor

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

363 Views

0 replies

0 likes

  • 363 Views
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Can't access all playlists on Android

I can't access all my playlists on Android that I can on desktop

Visitor

I can't access all my playlists on Android that I can on desktop

Amay

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compatibility issues with poweramp equalizer

PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...

Newbie

  Plan Free Country USA Device Samsung S23 Operating System Android 14   My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...

Dessi

Moderator

2664 Views

1 replies

0 likes

Android
bugs
Equalizer
Glitches
Issues
poweramp
problems
volume issues
  • 2664 Views
  • 1 replies
  • 0 likes

Superuser Contribution NOT SOLVED: Glitching / skipping / stuttering / popping when connected to bluetooth

Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via Bluetooth (aptx) to an Aluratek ABCD54F bluetooth receiver (within a f...

Regular

Hi folks,   I'm running into a painfully frustrating problem.   I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via B...

SKEEZE

Newbie

38041 Views

59 replies

14 likes

  • 38041 Views
  • 59 replies
  • 14 likes

Solved!!Superuser Contribution Why did you disable the bass boost and virtual effect of my equalizer?

PlanDe primera calidad PaísAmericadispositivoXiaomi Redmi Note 10 Pro sistema operativoAndroid 13/MIUI 14 Mi pregunta o problemaNo he tocado nada en absoluto en mi configuración de Spotify. Sólo utilicé el ecualizador para potenciar las tumbas o tene...

Gig Goer

  Plan De primera calidad  País America dispositivo Xiaomi Redmi Note 10 Pro  sistema operativo Android 13/MIUI 14  Mi pregunta o problema No he tocado nada en absoluto ...

HugoShen

Newbie

2597 Views

5 replies

0 likes

  • 2597 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android] Albums do not load

PlanPremiumCountrySpain DeviceSony Xperia XZ1 CompactOperating SystemAndroid 9 My Question or IssueAlbums do not load tapping on the album cover.I have tried solutions given in old threads for this problem:Clean the cache and the app data from the ap...

Regular

Plan Premium Country Spain   Device Sony Xperia XZ1 Compact Operating System Android 9   My Question or Issue Albums do not load tapping on the album cover. I have tried solutio...

Yordan

Moderator

3259 Views

9 replies

1 likes

  • 3259 Views
  • 9 replies
  • 1 likes

Superuser Contribution Re: Spotify Crashes Android SystemUI

Affected device's make & model: Samsung A54Its OS version: Android 14Your currently installed Spotify app version: 8.9.64.548 It happens when I'm connected to a bluetooth speaker and whenever I try to adjust the sound volume through spotify app, my p...

Visitor

Affected device's make & model: Samsung A54 Its OS version: Android 14 Your currently installed Spotify app version: 8.9.64.548   It happens when I'm connected to a bluetooth speaker and...

Dessi

Moderator

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!! Remove Multiple Liked Songs on Mobile

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issue I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going through one by one isn't an option, and I don't have a desktop or laptop computer, so I...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S9   My Question or Issue   I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going ...

Amay

Spotify Star

3886 Views

1 replies

0 likes

  • 3886 Views
  • 1 replies
  • 0 likes