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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114152 Views

26 replies

4 likes

  • 114152 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229480 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229480 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588339 Views

79 replies

3 likes

  • 588339 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483801 Views

580 replies

42 likes

Account
Free
  • 483801 Views
  • 580 replies
  • 42 likes

Piosenki same się przełączają na moim telewizorze

model urządzenia: samsung Q67AA 43mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i potem normalnie wracał dźwięk. Z czasem się do tego przyzwycza...

Newbie

model urządzenia: samsung Q67AA 43 mój problem: Spotify od zawsze dziwnie mi działo na tym telewizorze tzn. piosenka przez 10 pierwszych sekund nie leciała (tylko ten pasek się poruszał) i pote...

Arko2

Visitor

4158 Views

4 replies

1 likes

  • 4158 Views
  • 4 replies
  • 1 likes

Superuser Contribution Chromebook cannot download songs to SD Card

PlanFree/PremiumCountryHong KongDeviceLenovo ChromebookOperating SystemChrome OS My Question or IssueI have a new Chromebook, and want to store downloaded songs onto an external SD card. I have changed storage permissions in Android settings. But in ...

Visitor

Plan Free/Premium Country Hong Kong Device Lenovo Chromebook Operating System Chrome OS   My Question or Issue I have a new Chromebook, and want to store downloaded songs onto an exter...

Dessi

Moderator

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song listed in album but link is greyed out

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on spotify?

Casual Listener

Mr and mrs smith album(the actual vocal version) has a song by Alana D, baby bay listed but you cant play it. Several others on the album are also unavailable. Is this some weird loss of license on s...

qrmzk37xn90rjnk5qkkx

Visitor

1033 Views

3 replies

0 likes

  • 1033 Views
  • 3 replies
  • 0 likes

Superuser Contribution When I look through new podcast episodes, I am brought back to top of list after opening an episode

PlanPremiumCountryUSDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueI like to browse through the latest episodes of all my subscribed podcasts (by going to "your library" then "podcasts" and then scrolling through "episodes") ever...

Newbie

Plan Premium Country US Device Google Pixel 3a Operating System Android 11   My Question or Issue I like to browse through the latest episodes of all my subscribed podcasts (by going t...

Eni

Moderator

1487 Views

4 replies

1 likes

  • 1487 Views
  • 4 replies
  • 1 likes

Superuser Contribution Vibration feedback is missing for swipe to queue and scroll bar

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar.The only vibration feedback present in the app occurs when tapping the plus button to add a song ...

Newbie

There is no tactile vibration feedback when swiping to add a song to the queue, selecting songs already in the queue, or interacting with the scroll bar. The only vibration feedback present in the...

Novy

Moderator

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mixes are gone with new UI update

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone.

Casual Listener

The new UI update on mobile has ruined the music experience for me. The daily mixes have been my go to for a while and now they are gone. 

Dessi

Moderator

17499 Views

24 replies

12 likes

  • 17499 Views
  • 24 replies
  • 12 likes

Solved!! Still no AI Playlists

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been completely uninstalled and reinstalled (Yay for having...

Newbie

As the title says, I still don't have AI playlists. Fully upgraded Android Galazy S22 Ultra, Spotify version is 8.9.78.513, I'm in the US, have had Spotify Premium Family since 2015, App has been com...

DomPajot

Regular

3293 Views

2 replies

0 likes

  • 3293 Views
  • 2 replies
  • 0 likes

Superuser Contribution songs will not play in app on phone

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

Visitor

I have android phone. When I'm on Spotify app under playlist roughly 50% of the songs listed will not play. when I click on song the pop up says this track isn't available on your phone?

OscarDC

Moderator

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Out of offline devices

I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently

Visitor

I only have 2 phones and a watch for my Spotify but can only download my playlists on one device . I've never had any problems until recently

Amay

Spotify Star

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast section not loading after plan change

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access the podcast section of the Spotify app from the land...

Casual Listener

A few days ago I upgraded my account from the basic Duo to the family premium, and since then my wife (who was and continues to be registered to my household on Spotify) has not been able to access t...

OscarDC

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello! I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE

I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTHING HAPPENS ON THE PHONE AND ON THE PC ALSO

Visitor

I WANT TO PLAY A TRACK FROM MY ALBUM ON MY PHONE. BUT THE *BLEEP* END INCLUDES MUSIC IN THE COMPUTER HEADPHONES. I'M NOT AN IDIOT I PRESSED THE DEVICE SELECTION BUTTON BUT WHEN SELECTING A PHONE NOTH...

MihailY

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playback control doesn't show up on notification bar

hi!my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in the notification area/bar (normally allowing playback c...

Casual Listener

hi! my phone is xiaomi mi 11 lite. i cant use playback contol. I'm using spotify version 8.6.88.1104 on Xiaomi mi 11 lite with Android 11. Since the last few month ( I guess), the spotify icon in t...

Lydalos

Newbie

47231 Views

9 replies

1 likes

App & Features
  • 47231 Views
  • 9 replies
  • 1 likes

Superuser Contribution There is a playlist reproducing itself every night

Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist before, it just starts by itself and no stopping u...

Visitor

Hello, since a good while, there is a playlist called "Sleep" with relaxing music which has been reproducing itself everynight, sometimes is even scary because i've never been listening that playlist...

AlejaR

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist help.

Hi.I am in the UK. Last week we had a three day outage from Virgin Wifi Changes in the house since.Our router has a new name.We have installed a new Chromecast. Since then all other devices are back up and running with no problem. And Google home res...

Casual Listener

Hi. I am in the UK. Last week we had a three day outage from Virgin Wifi   Changes in the house since. Our router has a new name. We have installed a new Chromecast. ...

AlejaR

Moderator

1120 Views

7 replies

1 likes

  • 1120 Views
  • 7 replies
  • 1 likes

Superuser Contribution Android auto, spotify plays random songs instead my playlist

PlanPremiumCountryCZDeviceGalaxy Note 10Operating Systemandroid 12 My Question or Issuehaving extremely annoying issue with Spotify. When I pick a playlist on my phone it plays fine. But when I use the headunit itself to pick a playlist the first son...

Regular

Plan Premium Country CZ Device Galaxy Note 10 Operating System android 12   My Question or Issue having extremely annoying issue with Spotify. When I pick a playlist on my phone it pla...

Ivelina

Moderator

3508 Views

8 replies

0 likes

  • 3508 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Can't find downloaded songs locally on phone

Device Samsung j3 My Question or IIssue I am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried. The green arrow indicates the download of the playlists seem to have worked, but I do...

Casual Listener

Device  Samsung j3   My Question or IIssue I am on premium trial and testing the features. The ad said " download songs,albums and playlists with premium". So I tried.  The gre...

Atle04

Casual Listener

89172 Views

15 replies

0 likes

  • 89172 Views
  • 15 replies
  • 0 likes

Why does my spotify volume is lower than usual?

I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its just like this..?

Visitor

I listened on my speakers days ago with the volume nice and loud, now i listened again but the volume seems much more lower than usual?? I didnt do anything on the settings i just opened it and its j...

Bittencourt

Spotify Star

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast Queue not updating/playing random episodes

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Google Pixel pro 6Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 14 and Android 15My Question or IssueFor the past month or so the podcast queue has been br...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Google Pixel pro 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 14 and Android 15...

1258472157

Casual Listener

2384 Views

2 replies

0 likes

podcast
  • 2384 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Play Saved Songs

PlanPremiumCountryUnited KingdomDevice(Google Pixel 6a)My IssueI've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs. I have all of my liked songs because at work I will just shuffle all of ...

Visitor

Plan Premium Country United Kingdom Device (Google Pixel 6a) My Issue I've had Spotify Premium for a few years now and over the past few months I've been unable to play my liked songs.  ...

Yordan

Moderator

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes