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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375755 Views

541 replies

34 likes

Account
Free
  • 375755 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution My Spotify doesn't allow playing (last) previous song.

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but all my friends spotify do not have this issue. I hav...

Visitor

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but a...

Clarence211

Visitor

862 Views

2 replies

0 likes

  • 862 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kilit ekranında gösterme

PlanÜcretsizÜlkeTürkiye CihazGeneral mobile GM 20İşletim sistemiAndroid 11 Soru veya Sorunum Kilit ekranımda şarkıyı kontrol edememe rağmen şarkı kapağı bozuk bir şekilde duvar kağıdı olarak kilit ekranımda gözüküyor

Visitor

Plan Ücretsiz Ülke Türkiye   Cihaz General mobile GM 20 İşletim sistemi Android 11   Soru veya Sorunum Kilit ekranımda şarkıyı kontrol edememe rağmen şarkı kapağı bozuk bir şeki...

Vasil

Moderator

2013 Views

1 replies

0 likes

  • 2013 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify remains offline on Wifi

In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The network is working on all other applications except Spotify. Don'...

Visitor

In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The netw...

Vasil

Moderator

4870 Views

1 replies

0 likes

  • 4870 Views
  • 1 replies
  • 0 likes

Solved!! Why doesn't Spotify take advantage of the real estate on a tablet?

PlanPremiumCountryUnited StatesDeviceSamsung Tab S7 FEOperating SystemAndroid 13 My Question or IssueI'm disappointed by what's displayed on my tablet when using Spotify. The album artwork is tiny even though it could be larger than a CD. There's eno...

Casual Listener

Plan Premium Country United States Device Samsung Tab S7 FE Operating System Android 13   My Question or Issue I'm disappointed by what's displayed on my tablet when using Spotify...

Attikai

Casual Listener

885 Views

3 replies

2 likes

  • 885 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify always deletes my downloaded music no matter what

Hi, I have a playlist with 3500 songs on SpotifyWhen I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, and I have to download it again, and this happens aga...

Newbie

Hi, I have a playlist with 3500 songs on Spotify When I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, ...

abull34668

Newbie

1031 Views

2 replies

0 likes

  • 1031 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't find Spotify in Galaxy apps for my gear sport

PlanPremiumCountry DeviceSamsung gear sport Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using Spotify on my Samsung gear sport for months. Had to reset my watch and just realized that I can't find Spotify in ...

Casual Listener

  Plan Premium Country   Device Samsung gear sport  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've been using Spotify on my S...

stephenmariani

Casual Listener

8634 Views

18 replies

5 likes

  • 8634 Views
  • 18 replies
  • 5 likes

Superuser Contribution [Closed ongoing issue] Offline changes to playlists disappear when going back online

Hey, An issue is still here after the 8.6.34.749 update but the board has been closed Here's the link https://community.spotify.com/t5/Ongoing-Issues/Offline-changes-to-playlists-are-wiped-out-when-I-m-back-online/idc-p/5218823#M116314 Thanks !

Gig Goer

Hey,   An issue is still here after the 8.6.34.749 update but the board has been closed   Here's the link   https://community.spotify.com/t5/Ongoing-Issues/Offline-changes-...

Dessi

Moderator

8889 Views

64 replies

5 likes

  • 8889 Views
  • 64 replies
  • 5 likes

Superuser Contribution Spotify crashes while playing

Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.

Visitor

Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.

MihailY

Moderator

687 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Scrolling up makes releases disappear [bug report]

PlanPremiumCountryGermanyDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueThe Spotify app has a bug when scrolling through the discography. Releases can disappear when scrolling up. I have documented the bug here: https://you...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue The Spotify app has a bug when scrolling through the discography. Releases ...

Yordan

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution I only have the options create playlist and shared mix und nicht die ai pla

I only have the two options "Create playlist" and "Shared mix" in Spotify on my phone and not the AI ​​playlist even though I have Spotify Premium.

Casual Listener

I only have the two options "Create playlist" and "Shared mix" in Spotify on my phone and not the AI ​​playlist even though I have Spotify Premium.

ErnitheSloth

Casual Listener

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes

Superuser Contribution Impossible de mettre un son a ma playlist

Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non J'ai donc tenter de refaire la même playlist en pensant que c'était que un bug mai...

Newbie

  Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non 😞  J'ai donc ten...

Jean29

Visitor

1516 Views

2 replies

0 likes

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  • 2 replies
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Lyrics not in sync between app and other devices.

I play music through my truck stereo from my phone and I like to look at the lyrics on my second phone at the same time through the spotify mobile web player in desktop view at open.spotify.com. The issue is that both players will start in sync but t...

Casual Listener

I play music through my truck stereo from my phone and I like to look at the lyrics on my second phone at the same time through the spotify mobile web player in desktop view at open.spotify.com. The ...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Notification

Why Spotify Notification are different on my two smartphones? The first one is a Samsung A53 and the other is a One Plus 11 and while the app is working, on the lock screen there are 2 completely different notifications. Does It happen because of the...

Casual Listener

Why Spotify Notification are different on my two smartphones? The first one is a Samsung A53 and the other is a One Plus 11 and while the app is working, on the lock screen there are 2 completely dif...

Eni

Moderator

1411 Views

6 replies

0 likes

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  • 6 replies
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Solved!!Superuser Contribution Spotify app not loading albums

The spotify app on my android can no longer load albums. If I turn on offline mode I can load albums in my library, but if I try to play a song it deletes and only plays if I turn the wifi back on. I can't add new albums to my library, so I can't lis...

Casual Listener

The spotify app on my android can no longer load albums. If I turn on offline mode I can load albums in my library, but if I try to play a song it deletes and only plays if I turn the wifi back on. I...

kata4

Casual Listener

5888 Views

2 replies

0 likes

  • 5888 Views
  • 2 replies
  • 0 likes

Solved!! All (non local files) songs not showing up in all of my playlists

PlanFree CountryUK DeviceSamsung Galaxy S9+ My Question or IssueI went into spotify to add a song to my playlist, but I saw that all of the songs that weren't local files weren't showing up! I went to an individual song and it said it was in the play...

Regular

Plan Free   Country UK   Device Samsung Galaxy S9+   My Question or Issue I went into spotify to add a song to my playlist, but I saw that all of the songs that weren't local...

moon_11

Regular

867 Views

3 replies

1 likes

bug
local files
playlist
  • 867 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify is not working on my Android TV. The songs skip after a few seconds

Hi all, my Spotify is not working on my Android TV anymore. The songs just skip after a few seconds and there is no sound. I already changed my password and deleted and re-installed the app/deleted cache/re-installed the TV but nothing is working. Co...

Newbie

Hi all, my Spotify is not working on my Android TV anymore. The songs just skip after a few seconds and there is no sound. I already changed my password and deleted and re-installed the app/deleted c...

MaximillianFoe

Casual Listener

2673 Views

6 replies

4 likes

  • 2673 Views
  • 6 replies
  • 4 likes

Superuser Contribution Spotify doesn't let me connect to Jam sessions.

PlanPremium StudentCountryIndiaDeviceSamsung Galaxy A22 4GOperating SystemAndroid 13 My Question or IssuePeople can connect to my Spotify Jam easily and in the normal way. However, I cannot connect to any Jam session whatsoever; be it with the Tap me...

Newbie

  Plan Premium Student Country India Device Samsung Galaxy A22 4G Operating System Android 13   My Question or Issue People can connect to my Spotify Jam easily and in the normal...

Apolaki_

Visitor

5913 Views

5 replies

1 likes

  • 5913 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify Desktop vs Spotify Mobile

Hi All ~ On the Desktop version the songs in a playlist are numbered, but on the Mobile version the songs in the same playlist aren't. I really like seeing what number song I'm playing in case I have to return to that playlist later in the day and I ...

Roadie

Hi All ~   On the Desktop version the songs in a playlist are numbered, but on the Mobile version the songs in the same playlist aren't. I really like seeing what number song I'm playing in ca...

januaria81

Roadie

1743 Views

2 replies

0 likes

  • 1743 Views
  • 2 replies
  • 0 likes

Superuser Contribution Issues sharing Spotify Canvas to Instagram Story

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A14Operating SystemAndroid 13 My Question or IssueI'm having issues when sharing a song to instagram stories, it shows on the Spotify app but when I try to post it to my Instagram Story it doesn't show ...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy A14 Operating System Android 13   My Question or Issue I'm having issues when sharing a song to instagram stories, it shows on the ...

robot1232424

Newbie

123299 Views

295 replies

125 likes

Canvas
Instagram
share
  • 123299 Views
  • 295 replies
  • 125 likes

Can't download some podcasts

Some podcast I can download others I can't.

Visitor

Some podcast I can download others I can't.

Amay

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes