Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106210 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215437 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
568453 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469099 Views
577 replies
40 likes
I have a Vizio Smartcast sound bar and Amazon Echo that I use to play music from my Samsung android device. Initially connect worked perfectly, showing both devices. However, the majority of the time spotify will only show me one device as being avai...
I have a Vizio Smartcast sound bar and Amazon Echo that I use to play music from my Samsung android device. Initially connect worked perfectly, showing both devices. However, the majority of the time...
Newbie
2408 Views
5 replies
6 likes
PlanPremiumCountryFranceDeviceNothing phone 1 - Xiaomi pad 5Operating SystemAndroid I use the Xiaomi pad 5 as principal deviceI use the smartphone nothing phone 1 as control deviceI Can change music but I don't have the volume controlIS it normal ? R...
Plan Premium Country France Device Nothing phone 1 - Xiaomi pad 5 Operating System Android I use the Xiaomi pad 5 as principal device I use the smartphone nothing phone 1 as control ...
Casual Listener
591 Views
2 replies
0 likes
PlanPremiumDeviceSamsung Galaxy A51Operating System Android My Question or Issuethe music doesn't stop when calls come in, When the cell phone is in vibrator mode and a call comes in, the music does not stop and it's annoying because I miss calls
Plan Premium Device Samsung Galaxy A51 Operating System Android My Question or Issue the music doesn't stop when calls come in, When the cell phone is in vibrator mode...
Not applicable
1841 Views
2 replies
0 likes
I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens.Yes, music plays just fine offline.Yes, I am trying t...
I have downloaded a few podcast episodes to listen to when I am out of cell service range. However whenever I am out of signal the episodes won't play. I press the party button but nothing happens. ...
Visitor
11918 Views
6 replies
0 likes
PlanStudent Premium CountryUnited States DevicePixel 6 ProOperating SystemAndroid 14 My Question or IssueAfter release of Spotifys new AI Playlist feature and updating the upp, uninstalling the app, and clearing my storage the AI playlist feature sti...
Plan Student Premium Country United States Device Pixel 6 Pro Operating System Android 14 My Question or Issue After release of Spotifys new AI Playlist feature and upd...
Regular
827 Views
3 replies
0 likes
If you stop caring about the reviews and can't stop playing stupid ads between songs I will file a case against you. And I can't take premium stupid people.
If you stop caring about the reviews and can't stop playing stupid ads between songs I will file a case against you. And I can't take premium stupid people.
Roadie
606 Views
2 replies
0 likes
PlanPremiumCountryGermanyDevicepixelOperating SystemAndroid My Question or IssueSome podcasts won't play, others will without problems.Did the troubleshooting steps and also chatted with support, no help, just a lot of time wasted. The progress bar i...
Plan Premium Country Germany Device pixel Operating System Android My Question or Issue Some podcasts won't play, others will without problems. Did the troubleshooting steps and als...
Moderator
482 Views
1 replies
0 likes
I need to be removed from the beta version (android) that I'm in in my premium plan.
I need to be removed from the beta version (android) that I'm in in my premium plan.
Moderator
524 Views
1 replies
0 likes
To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first note or two. Very annoying. Cross fade is off
To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first ...
Moderator
682 Views
1 replies
0 likes
I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.
I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.
Moderator
1431 Views
7 replies
0 likes
I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I can't figure out what it wrong.
I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I...
Moderator
399 Views
1 replies
0 likes
PlanPremiumCountryJordanDeviceBYD Seagull Car AndroidOperating System My Question or IssueJust got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet. Logged in and it works great and even allows me to download playlists and song, h...
Plan Premium Country Jordan Device BYD Seagull Car Android Operating System My Question or Issue Just got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet....
Moderator
2357 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 8Operating SystemAndroid 14Version8.9.82.620 My Question or IssueSpotify is crashing whenever I try to sort or filter a podcast. Whichever podcast I go into, if I try to change the sort order or filt...
Plan Premium Country United Kingdom Device Google Pixel 8 Operating System Android 14 Version 8.9.82.620 My Question or Issue Spotify is crashing whenever I try to sort or ...
Casual Listener
2865 Views
6 replies
1 likes
Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario
Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario
Moderator
321 Views
1 replies
0 likes
Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al episodio successivo né skippare di 15 secondi.... Come mai? Plan...
Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al epis...
Moderator
1858 Views
9 replies
2 likes
Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my phone. I do see the usecase for that, but in my case...
Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my p...
Moderator
571 Views
1 replies
0 likes
I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this really really sucksPlanFree/PremiumCountry Device(...
I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this...
Moderator
535 Views
1 replies
0 likes
PlanPremiumDeviceGoogle Pixel 6aOperating SystemAndroid 14My Question or IssueWhen I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my phone turns off. It plays for a few seconds and usually just comple...
Plan Premium Device Google Pixel 6a Operating System Android 14 My Question or Issue When I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my ph...
Visitor
2849 Views
6 replies
0 likes
Internet not the issue
Internet not the issue
Moderator
498 Views
1 replies
0 likes
PlanPremiumCountryUK / CzechiaDeviceSamsung A32 and ChromebookOperating SystemMost recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or IssueEver since coming to Czechia, Spotify is becoming slower. When I click pause on...
Plan Premium Country UK / Czechia Device Samsung A32 and Chromebook Operating System Most recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or Issue...
Casual Listener
1045 Views
2 replies
0 likes
