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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7122 Views

0 replies

7 likes

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Solved!!Superuser Contribution App performance issue on android

Music keeps stopping mid song. Will only start if I go back into app and perform any action. ( Pause then play, restart song, etc). At times it won't even play one complete songPlanPremiumCountryUSADeviceGoogle Pixel 6Operating SystemAndroid 14 My Qu...

Visitor

Music keeps stopping mid song. Will only start if I go back into app and perform any action. ( Pause then play, restart song, etc). At times it won't even play one complete song Plan Premium Count...

AlejaR

Moderator

4284 Views

20 replies

0 likes

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Superuser Contribution [Liked Songs] Switching from shuffle to linear playback resets queue to first song

PlanPremiumCountryGermanyDevice(OnePlus 6)Operating System(Android 11)Spotify Version(8.8.96.394) My Question or IssueThe issue relates to the different playback modes, which I will call linear (L), shuffle (S), and smart shuffle (SmS). The issue see...

Newbie

Plan Premium Country Germany Device (OnePlus 6) Operating System (Android 11) Spotify Version (8.8.96.394)   My Question or Issue The issue relates to the different playback modes, w...

Daibly

Newbie

675 Views

2 replies

1 likes

Android
liked songs
shuffle
smart shuffle
sorting
start from beginning
  • 675 Views
  • 2 replies
  • 1 likes

Playlist

PlanPremium Family CountryaustriaDevicehuawei p30Operating SystemAndroid My Question or Issueafter playing a song from my playlist, only songs that are NOT in my playlist will be played. i really hate that what can i do?

Casual Listener

  Plan Premium Family  Country austria Device huawei p30 Operating System Android   My Question or Issue after playing a song from my playlist, only songs that are NOT in my...

isi20

Casual Listener

290 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Liked Songs and Like Button Not Working properly

PlanPremiumCountryGermanyDeviceSamsung A12Operating SystemAndroid 12 My Question or IssueSince the new Design Update On the mobile app the like songs button isn't working properly. It doesnt add the song to your liked songs and won't update the + But...

Casual Listener

Plan Premium Country Germany Device Samsung A12 Operating System Android 12   My Question or Issue Since the new Design Update On the mobile app the like songs button isn't working pro...

Joan

Moderator

447 Views

2 replies

0 likes

"Bug"
Can't like song
Liked Songs Playlist
  • 447 Views
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Superuser Contribution Double and triple tap function in podcasts is broken

Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring it back to the beginning, which loses my places in a...

Regular

Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring i...

M4rk73

Newbie

4407 Views

21 replies

0 likes

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  • 21 replies
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Superuser Contribution Can't find accessibility settings

PlanPremiumCountryUKDeviceAtoto A6 PFOperating SystemAndroid My Question or IssueThe scaling on my android stereo is completely off, I've heard of this issue for tablets and I've seen posts about changing the font/UI size but can't find these setting...

Casual Listener

Plan Premium Country UK Device Atoto A6 PF Operating System Android   My Question or Issue The scaling on my android stereo is completely off, I've heard of this issue for tablets and ...

Rabohmer

Casual Listener

581 Views

2 replies

0 likes

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Superuser Contribution "Autoplay" option missing from "Settings" page

PlanPremiumCountry DeviceGoogle Pixel 7Operating SystemAndroid 14 My Question or IssueUp until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Settings" was set to Off, as was "Autoplay similar content". When an album finished, ...

Newbie

Plan Premium Country   Device Google Pixel 7 Operating System Android 14   My Question or Issue Up until recently (around 12/1/2023), "Autoplay" (or was it "AutoRepeat"?) in "Sett...

MattSuda

Spotify Star

8308 Views

11 replies

1 likes

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Solved!! Connect stop working on my Google Hub Gen 2

PlanPremiumCountrySweden Device(Google Pixel 7 pro)Operating SystemAndroid My Question or IssueWhy does connect or working on my Google Hub gen 2 anymore. Working perfect until today. When try to cast music it buffer and freeze black screen on the Go...

Regular

Plan Premium Country Sweden  Device (Google Pixel 7 pro) Operating System Android   My Question or Issue Why does connect or working on my Google Hub gen 2 anymore. Working perfec...

Melgan

Casual Listener

3237 Views

16 replies

3 likes

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  • 16 replies
  • 3 likes

You can't listen to music on the phone app and Sonos speakers at the same time

Hi, When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched off.I can't listen at the same time in both places and it happ...

Newbie

Hi,   When I listen to music on the android app, the music from the Sonos speakers is switched off. If I play the music on the Sonos speakers again, the music on the android app is switched of...

kaworu_bloodpaw

Roadie

612 Views

1 replies

0 likes

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Superuser Contribution Android app playback stops in background while elapsed time goes on endlessly

PlanPremium CountryUK DeviceSony Xperia 10 IV Operating SystemAndroid 13 My Question or IssueEverytime I listen to music with spotify while the phone screen is off, a few tracks in, when it moves to the next track, it stops playing, just silence. Upo...

Newbie

Plan Premium   Country UK   Device Sony Xperia 10 IV   Operating System Android 13   My Question or Issue Everytime I listen to music with spotify while the phone scr...

Not applicable

2428 Views

7 replies

2 likes

Android
Playback issue
Spotify
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  • 2 likes

Superuser Contribution Hi, is there a way to make and receive calls, when using a Bluetooth speaker without disturbing the

None of the below information is required. However, the more you provide the easier it will be for us to try and Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Ques...

Vasil

Moderator

1468 Views

1 replies

0 likes

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  • 1 replies
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Android Radio stuck on weird screen

PlanPremiumCountryNLDeviceCar radioOperating SystemAndroid My Question or IssueUsually when I play music, I get a screen with actual visible buttons. But all of a sudden, I get a HUGE image that goes over the buttons and because of that, my Spotify i...

Music Fan

Plan Premium Country NL Device Car radio Operating System Android   My Question or Issue Usually when I play music, I get a screen with actual visible buttons. But all of a sudden, I g...

434 Views

0 replies

0 likes

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Superuser Contribution DJ Stuck In Time

PlanPremium DuoCountryCanadaDeviceSamsung S22Operating SystemAndroid 14 My Question or IssueAI DJ is completely stuck. Every day this week I was greeted and told it was Tuesday before being shown the same half dozen set of songs before I just went ba...

Casual Listener

Plan Premium Duo Country Canada Device Samsung S22 Operating System Android 14   My Question or Issue AI DJ is completely stuck. Every day this week I was greeted and told it was Tuesd...

Maria

Moderator

1083 Views

3 replies

1 likes

  • 1083 Views
  • 3 replies
  • 1 likes

Superuser Contribution How to report a third party app that doen't respect ToS

Hi there,there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?

Newbie

Hi there, there's an Android app that IMO infringe the ToS of Spotify (it lets download tracks by non premium account); how to report it?  

Maria

Moderator

335 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution listening history isn't saved anymore

PlanPremiumCountryIsraelDevicesamsung galaxy s23Operating Systemandroid 14 My Question or IssueHi, the app stopped recording new listening for over a week.What I've tried and didn't work: reinstalling, logging in once again.

Casual Listener

Plan Premium Country Israel Device samsung galaxy s23 Operating System android 14   My Question or Issue Hi, the app stopped recording new listening for over a week. What I've tried a...

Ivelina

Moderator

725 Views

3 replies

0 likes

history
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Songs not playing on Samsung S23

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not. When I try to play a song from a playlist the green play button turns to a...

Newbie

So I woke up today and Spotify won't play any songs, it plays my podcasts fine (they are not downloaded) but no music will play, regardless of whether it is downloaded or not.   When I try to ...

SayemR

Casual Listener

1428 Views

3 replies

0 likes

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Solved!!Superuser Contribution Spotify plays podcasts but stopped playing music

PlanPremium Duo CountryUKDeviceFairphone 4Operating SystemAndroid 13My Question or IssueToday Spotify won't play music but still plays podcasts on my Fairphone. The other phone on the same Duo account is fine (Motorola).I've cleared cache and data, u...

Casual Listener

Plan Premium Duo  Country UK Device Fairphone 4 Operating System Android 13 My Question or Issue Today Spotify won't play music but still plays podcasts on my Fairphone. The other phone...

user-removed

Not applicable

3070 Views

10 replies

3 likes

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Android no sound

PlanPremium DeviceMoto G10Android My Question or IssueI have no sound when playing tracks.I do have sound when selecting items such as 'Explore Genres' I've read many of the similar threads and have tried(amongst other things) all of the following:Mu...

Casual Listener

Plan Premium   Device Moto G10 Android   My Question or Issue I have no sound when playing tracks. I do have sound when selecting items such as 'Explore Genres'   I've read ...

Sdawlatly1

Casual Listener

680 Views

4 replies

3 likes

  • 680 Views
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Solved!!Superuser Contribution Podcast: last episode played finished or partially listened

Plan PremiumCountryFrance Device Operating SystemAndroid My Question or Issue Hello there,I cannot count how many podcasts are available on Spotify, some I listen are active for years.I've started some while they already have dozens of episodes.I use...

Regular

Plan  Premium Country France  Device   Operating System Android   My Question or Issue   Hello there, I cannot count how many podcasts are available on Spotify, s...

Mckl

Regular

2358 Views

4 replies

0 likes

  • 2358 Views
  • 4 replies
  • 0 likes