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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193993 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193993 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535196 Views

78 replies

3 likes

  • 535196 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438350 Views

565 replies

37 likes

Account
Free
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  • 37 likes

Solved!! 8.9.2.126 Keep crushing

PlanPremiumCountryTurkiyeDevicePoco X5 proOperating SystemAndroid 13 My Question or Issue Last cruch repot java.lang.ClassCastException at p.g3u.s(SourceFile:1) at p.vk1.get(SourceFile:347) at p.wkg.get(SourceFile:14) at p.gj0.get(SourceFile:652) at ...

Music Fan

Plan Premium Country Turkiye Device Poco X5 pro Operating System Android 13   My Question or Issue   Last cruch repot   java.lang.ClassCastException  at p.g3u.s(Sour...

Not applicable

11144 Views

56 replies

18 likes

  • 11144 Views
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Superuser Contribution Spotify says "no internet connection available", but will play SOME online music

PlanPremiumCountryUSADeviceSamsung S21 UltraOperating SystemAndroid 12 My Question or IssueGot an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is offline, and that there is "no internet connection available". HOWEVER -- i...

Casual Listener

Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12   My Question or Issue Got an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is...

jbgnalk

Visitor

106062 Views

70 replies

6 likes

  • 106062 Views
  • 70 replies
  • 6 likes

Superuser Contribution Android app not showing album art

PlanPremiumDeviceOppo Find X2 Pro / Lenovo P11 ProOperating SystemAndroid 12 / 11 My Question or Issue:Album art stops being displayed in library. Reinstalling the app temporarily fixes the problem, but it returns after a couple of days. Artist artwo...

Regular

Plan Premium Device Oppo Find X2 Pro / Lenovo P11 Pro Operating System Android 12 / 11   My Question or Issue: Album art stops being displayed in library. Reinstalling the app temporaril...

user-removed

Not applicable

14820 Views

38 replies

8 likes

  • 14820 Views
  • 38 replies
  • 8 likes

Superuser Contribution Why can't I view the bottom of my playlist on mobile

I have a playlist of 303 songs I cannot see anything past may 2024. It only shows 94 songs and loops when I play the last song at the end of the playlist. I am on android I have a Family Premium account I turn auto mix off. Please help me I am going ...

Visitor

I have a playlist of 303 songs I cannot see anything past may 2024. It only shows 94 songs and loops when I play the last song at the end of the playlist. I am on android I have a Family Premium acco...

Vasil

Moderator

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnecting Spotify connect

Hi there, I have Spotify premium in new Zealand. I have an iphone 8 that is connected to a speaker in my baby's room. We play White Noise through this phone and speaker. I need this to be linked to my account so there are no ads. For my every day pho...

Casual Listener

Hi there,    I have Spotify premium in new Zealand.    I have an iphone 8 that is connected to a speaker in my baby's room. We play White Noise through this phone and speaker....

Vasil

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

android 5.0.2 install bricht nach download ab

Hallo,ich habe das Problem das seit einigen Wochen durch irgend ein Update Spotify mein Wiko Ridge 4G (Android 5.0.2) zum andauernden Neustart brachte. Welches Update das war konnte ich nicht rausfinden. Habe jetzt schon das Betriebssystem komplett n...

Casual Listener

Hallo, ich habe das Problem das seit einigen Wochen durch irgend ein Update Spotify mein Wiko Ridge 4G (Android 5.0.2) zum andauernden Neustart brachte. Welches Update das war konnte ich nicht rausf...

26504199

Newbie

2805 Views

7 replies

2 likes

  • 2805 Views
  • 7 replies
  • 2 likes

Superuser Contribution Smart shuffle should shuffle your playlist AND recommend songs

apparently, smart shuffle ONLY adds recommended songs to your playlist. Either rename Smart Shuffle to Smart Recommendations, or make it so that Smart Shuffle actually shuffles your playlist as well. I would love to find new music to listen to.

Newbie

apparently, smart shuffle ONLY adds recommended songs to your playlist. Either rename Smart Shuffle to Smart Recommendations, or make it so that Smart Shuffle actually shuffles your playlist as well....

Vasil

Moderator

1329 Views

1 replies

0 likes

  • 1329 Views
  • 1 replies
  • 0 likes

Superuser Contribution EQ turns off intermittently

Has anyone else noticed that the EQ will occasionally just turn itself off mid-playback? It turns back on again as soon as you go back into the audio effects settings page. This happens while connected to speakers via bluetooth. I don't know if it ha...

Newbie

Has anyone else noticed that the EQ will occasionally just turn itself off mid-playback? It turns back on again as soon as you go back into the audio effects settings page. This happens while con...

TheCrystalGlow

Music Fan

4792 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Superuser Contribution Randomly pausing and skipping (wired headphones)

DeviceOnePlus 6Operating SystemAndroid 11 I use wired headphones on my OnePlus and Spotify has started randomly pausing and skipping songs. NOTICE: I know why this happens. The headphone wire is getting old and that means that the connection is not 1...

Casual Listener

Device OnePlus 6 Operating System Android 11   I use wired headphones on my OnePlus and Spotify has started randomly pausing and skipping songs. NOTICE: I know why this happens. The headpho...

Yordan

Moderator

6950 Views

3 replies

0 likes

  • 6950 Views
  • 3 replies
  • 0 likes

Superuser Contribution Content not loading even on older Android devices

I've recently had to switch to using an older phone for the moment due to my main phone being sent off for repairs. My Spotify client won't load any kind of content at all. Personal and curated playlists show up as being empty, artist pages will not ...

Newbie

I've recently had to switch to using an older phone for the moment due to my main phone being sent off for repairs. My Spotify client won't load any kind of content at all. Personal and curated playl...

Sunnymoonlite

Newbie

1473 Views

2 replies

0 likes

Android
App Help
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  • 2 replies
  • 0 likes

Superuser Contribution volume increasing when sleep timer is on

when the sleep timer is on songs sometimes start playing really loud it only happens when sleep timer is on and returns to normal volume after I pause it.

Visitor

when the sleep timer is on songs sometimes start playing really loud it only happens when sleep timer is on and returns to normal volume after I pause it.

MihailY

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resuming Play After Phone Call

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssuePreviously I could play music, it would pause when a call came through,a nd resume after the call. Something has happened now to stop it, and I ...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue Previously I could play music, it would pause when a call came throu...

Not applicable

6007 Views

6 replies

0 likes

  • 6007 Views
  • 6 replies
  • 0 likes

Superuser Contribution Car mode doesn't work offline

PlanPremiumDeviceRedmi Note 9M2003J15SSOSMIUI Global 12.5.1 Sable12.5.1.0 (RJOMIXM)Android Version11 RP1A.200720.011Security Update 2021-07-01Spotify Version8.6.62.1029My IssueCar mode doesn't work offline. When online, the lower part of the car mode...

Regular

Plan Premium Device Redmi Note 9 M2003J15SS OS MIUI Global 12.5.1 Sable 12.5.1.0 (RJOMIXM) Android Version 11 RP1A.200720.011 Security Update 2021-07-01 Spotify Version 8.6.62.1029 My Is...

Not applicable

1765 Views

4 replies

0 likes

  • 1765 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How do I access settings?

I remember the whole time I've used spotify, the "settings" icon was always on the home screen in the top right corner. But it's not there anymore...I've gone through every screen looking for settings but it's not there anymore. Where has it moved to...

Casual Listener

I remember the whole time I've used spotify, the "settings" icon was always on the home screen in the top right corner. But it's not there anymore... I've gone through every screen looking for set...

-Inf3rno_Wav3-

Newbie

29350 Views

2 replies

3 likes

  • 29350 Views
  • 2 replies
  • 3 likes

Superuser Contribution Unable to login due to Offline mode

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating SystemAndroid 11 My Question or IssueI must start by saying that I am extremely disappointed that this is still a problem when I found several threads dating back to 2017 about this very issue. ...

Regular

Plan Premium Country USA Device Samsung Galaxy S10e Operating System Android 11   My Question or Issue I must start by saying that I am extremely disappointed that this is still a prob...

31bajrmlhm4cwj6a7ijr

Newbie

4663 Views

10 replies

2 likes

  • 4663 Views
  • 10 replies
  • 2 likes

Superuser Contribution Multiple android issues

Hello, I'm in the US, use the family plan and am having some issues with one of our devices. He has a Motorola razr plus 2023 and the OS is Android 14. First off, his device does not seem to be using smart shuffle properly when picking artist radio s...

Newbie

Hello, I'm in the US, use the family plan and am having some issues with one of our devices.   He has a Motorola razr plus 2023 and the OS is Android 14. First off, his device does not seem to...

Ivelina

Moderator

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution [WearOS] Offline music not playing

Hi, I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm disconnected from my phone the songs won't start. It worked fine just a ...

Casual Listener

Hi,    I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm discon...

z3karlos

Regular

9102 Views

26 replies

1 likes

  • 9102 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution Why is shuffle play ALWAYS default, FORCED?

It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. This is ridiculous because we might be playing the ...

Gig Goer

It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. ...

Kamilahg

Casual Listener

92804 Views

24 replies

25 likes

Shuffle play
  • 92804 Views
  • 24 replies
  • 25 likes

Cancel download

A download has been at 99% completed for over 3hrs. I can't see what is being downloaded and can't stop it.

Casual Listener

A download has been at 99% completed for over 3hrs. I can't see what is being downloaded and can't stop it.

purr44

Newbie

1716 Views

4 replies

0 likes

  • 1716 Views
  • 4 replies
  • 0 likes