Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
208874 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
557568 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461198 Views
575 replies
39 likes
There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more a...
There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessin...
Visitor
1027 Views
3 replies
0 likes
PlanPremiumCountryNetherlandsDevicePixel 8 ProOperating SystemAndroid 14Spotify Version8.9.2.169 My Question or IssueSince 2 weeks I can't open Spotify anymore, it will pop open and show a black screen then just minimise. I'm logged in via Facebook, ...
Plan Premium Country Netherlands Device Pixel 8 Pro Operating System Android 14 Spotify Version 8.9.2.169 My Question or Issue Since 2 weeks I can't open Spotify anymore, it will p...
Not applicable
38129 Views
7 replies
0 likes
When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though.Anyway, my issue is when Spotify fades in at the beginning of a tr...
When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though. Anyway, my ...
Regular
1483 Views
1 replies
5 likes
Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?
Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?
Visitor
13014 Views
58 replies
3 likes
PlanPremiumDeviceSamsung S20 FE 5GOperating SystemWindows 10My Question or IssueWhile driving in my car listening to Spotify, connected to car stereo device through blutooth, at some random point it switches to wanting to play on my desktop pc at hom...
Plan Premium Device Samsung S20 FE 5G Operating System Windows 10 My Question or Issue While driving in my car listening to Spotify, connected to car stereo device through blutooth, at some ra...
Moderator
1588 Views
4 replies
2 likes
the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice from my phone. is there a way to disconnect my accoun...
the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice fr...
Spotify Star
554 Views
1 replies
0 likes
I never had Spotify and I keep getting charged for it every month
I never had Spotify and I keep getting charged for it every month
Spotify Star
464 Views
1 replies
0 likes
PlanPremiumCountryChile Device(PC, Samsung)Operating System(Win 11, S23) My Question or Issue (Sorry, english isn't my native language, I will try to explain myself better I can) I open spotify using facebook years ago.Then I acquired a premium plan....
Plan Premium Country Chile Device (PC, Samsung) Operating System (Win 11, S23) My Question or Issue (Sorry, english isn't my native language, I will try to ex...
Casual Listener
718 Views
2 replies
0 likes
PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 5Operating SystemAndroid 8.1.0 My Question or Issue I just updated my spotify app and got the 'share to instagram story' option. I tried and it works. But when I tried for the second time (the next d...
Plan Premium Country Indonesia Device Xiaomi Redmi Note 5 Operating System Android 8.1.0 My Question or Issue I just updated my spotify app and got the 'share to instagram stor...
Casual Listener
12633 Views
25 replies
1 likes
PlanPremium CountryFrance DeviceAny Android device Operating SystemAndroid My Question or IssueThis has been an issue for years and nothing has been done to fix it. I have had multiple devices in the meantime and have tried any troubleshooting and no...
Plan Premium Country France Device Any Android device Operating System Android My Question or Issue This has been an issue for years and nothing has been done...
519 Views
0 replies
0 likes
Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any one able to offer some advice?PlanPremiumCountryUk...
Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any...
Casual Listener
3134 Views
6 replies
0 likes
PlanPremiumCountryNetherlands DeviceGoogle Pixel 6 ProOperating SystemAndroid 14App Version8.8.92.700 My Question or IssueSince there is no specific place for feedback/issues about Assistant/Google Casting integration I will put it here: Since a whil...
Plan Premium Country Netherlands Device Google Pixel 6 Pro Operating System Android 14 App Version 8.8.92.700 My Question or Issue Since there is no specific place for feed...
Newbie
11395 Views
21 replies
1 likes
PlanFamily Premium (not the account manager)CountryUSADeviceSamsung A54Operating SystemAndroid 14BrowserChrome 129.0.6668.100 My Question or IssueI'm trying to buy an audiobook but it keeps showing an error: "Playback disabledSpotify won't work if yo...
Plan Family Premium (not the account manager) Country USA Device Samsung A54 Operating System Android 14 Browser Chrome 129.0.6668.100 My Question or Issue I'm trying to buy an aud...
982 Views
0 replies
0 likes
When I attempt to login into Spotify or listen to a song on my android device via the data plan nothing works. If I connect to WIFI everythign works fine. I can also confirm that app other apps like facebook, Youtube still work witht he data plan fro...
When I attempt to login into Spotify or listen to a song on my android device via the data plan nothing works. If I connect to WIFI everythign works fine. I can also confirm that app other apps like ...
Moderator
1128 Views
6 replies
0 likes
Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.
Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.
Visitor
45741 Views
4 replies
0 likes
If I search at the top of liked songs then it works fine but if I scroll down a bit and pull down the search bar to use it, it tells me that I misspelled something when I did not do that. Even if I just type a letter in the search bar it comes back s...
If I search at the top of liked songs then it works fine but if I scroll down a bit and pull down the search bar to use it, it tells me that I misspelled something when I did not do that. Even if I j...
Casual Listener
1165 Views
5 replies
0 likes
On Android, click the + and select AI Playlist. Enter my prompt, select + an - on a few tracks, refine it with more prompts etc. But when I click Create the screen changes to 'This Content has been Removed'
On Android, click the + and select AI Playlist. Enter my prompt, select + an - on a few tracks, refine it with more prompts etc. But when I click Create the screen changes to 'This Content has been R...
Casual Listener
1417 Views
2 replies
0 likes
Every morning at 0810 spotify turns on and starts playing " I Got Love" by MiyaGi and Endspiel. Deleted spotify for a week off my phone and during that time it was fine. Installed spotify back and the next morning it started playing again. Dont have ...
Every morning at 0810 spotify turns on and starts playing " I Got Love" by MiyaGi and Endspiel. Deleted spotify for a week off my phone and during that time it was fine. Installed spotify back and th...
Not applicable
2726 Views
4 replies
0 likes
PlanFree/PremiumCountryGermanyDeviceXiaomi 12 ProOperating SystemAndroid 13 My Question or IssueThe play / pause button as well es the progress bar is missing, the only buttons available on the lockscreen are shuffle / like / devices.I tried all the ...
Plan Free/Premium Country Germany Device Xiaomi 12 Pro Operating System Android 13 My Question or Issue The play / pause button as well es the progress bar is missing, the only...
Visitor
8574 Views
22 replies
1 likes
Details:--------PlanPremiumCountryUKDeviceXiaomi Poco F3Operating SystemAndroid 12 My Question or IssueSo, I see that several other people have mentioned this issue on various forums, including here, over the years but I don't think a very clear solu...
Details: -------- Plan Premium Country UK Device Xiaomi Poco F3 Operating System Android 12 My Question or Issue So, I see that several other people have mentioned this issue on va...
Visitor
3926 Views
3 replies
1 likes
