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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385630 Views

544 replies

34 likes

Account
Free
  • 385630 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7960 Views

0 replies

7 likes

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Superuser Contribution Spotify crashes after login - car headunit

PlanPremiumDeviceAllwinner quad-core t3 k2001 (car headunit)Operating SystemAndroid 9My Question or IssueAfter one of the last updates - roughly a month ago, Spotify began crashing on startup. That is - after operating normally for about a year.If I ...

Casual Listener

Plan Premium Device Allwinner quad-core t3 k2001 (car headunit) Operating System Android 9 My Question or Issue After one of the last updates - roughly a month ago, Spotify began crashing on s...

OscarJAL

Visitor

1629 Views

5 replies

0 likes

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Solved!!Superuser Contribution Spotify will not work on all 3 of my Android devices worked perfect on apple phone

PlanPremiumCountryusaDeviceSM-T380 SMGG930V SM-T510Operating Systemandroid 8 9 & 11 My Question or IssueAfter install I get my playlist but just a message "Something went wrong". After answering that message a number of times it will play but unrespo...

Casual Listener

Plan Premium Country usa Device SM-T380 SMGG930V SM-T510 Operating System android 8  9 & 11   My Question or Issue After install I get my playlist but just a message "Somethin...

Bobbywires

Casual Listener

752 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Offline button disappeared

Within the last week the offline button disappeared from the menu. Usually I went to my profile pic, settings & privacy and then could activate/deactivate the offline mode. But it now simply has disappeared. This means I can't use Spotify when I'm on...

Regular

Within the last week the offline button disappeared from the menu. Usually I went to my profile pic, settings & privacy and then could activate/deactivate the offline mode. But it now simply has ...

k_dither

Roadie

12549 Views

14 replies

1 likes

  • 12549 Views
  • 14 replies
  • 1 likes

Superuser Contribution Why is it that on flights only a few songs are highlighted that I can play on a Samsung

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dessi

Moderator

410 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify over multiple devices

PlanPremium with 30 day free (just upgraded today)CountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Android Phone and Tablet, Windows 10 PC, TCL Television My Question or Issue I have been a member of Spotify f...

Visitor

Plan Premium with 30 day free (just upgraded today) Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Android Phone and Tablet, Windows 10 PC, TCL ...

Yordan

Moderator

545 Views

1 replies

0 likes

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  • 1 replies
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how do I access my premum account on my new cell?

Where do i go to enter my premium spotify account on my new device?

Visitor

Where do i go to enter my premium spotify account on my new device?

Luan

Spotify Star

437 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Google Nest commands not working

PlanPremiumCountryUSDeviceGoogle Nest MiniOperating SystemGoogle Home/Assistant? My Question or IssueI've tried three, and it's not getting them. For example, saying "Hey Google, play the 'Slam! Poetry Podcast" gets me "Sure, here's ;Poetry Slam TV (...

Visitor

Plan Premium Country US Device Google Nest Mini Operating System Google Home/Assistant?   My Question or Issue I've tried three, and it's not getting them. For example, saying "Hey Goo...

AlejaR

Moderator

725 Views

1 replies

0 likes

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Superuser Contribution Volume normalization not working

PlanPremiumCountry DevicePixel 7 Pro projecting to Android AutoOperating SystemAndroid 15 beta My Question or IssueVolume normalization on Android is not working, at least through Android Auto. It now makes loud music louder and quiet podcasts quiete...

Regular

Plan Premium Country   Device Pixel 7 Pro projecting to Android Auto Operating System Android 15 beta   My Question or Issue Volume normalization on Android is not working, at lea...

Eni

Moderator

1172 Views

3 replies

0 likes

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Superuser Contribution Spotify Pausing While Driving

I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to unpause my music every few seconds is endangering m...

Casual Listener

I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to ...

MartinRomano

Casual Listener

6475 Views

4 replies

0 likes

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Superuser Contribution NO GLYPH

PlanPremiumCountryPhilippinesDeviceXiaomi 12S ProOperating SystemAndroid 13 My IssueSpotify showing "NO GLYPH" instead of actual icons

Casual Listener

Plan Premium Country Philippines Device Xiaomi 12S Pro Operating System Android 13   My Issue Spotify showing "NO GLYPH" instead of actual icons

nimrodkadim

Visitor

1723 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Superuser Contribution Pagamento sem minha permissão

Olá então eu paguei uma assinatura que foi o plano individual no dia 23 de junho e peguei ele de graça aí dps avisaram que assim que acabasse o plano ia fazer uma cobrança no cartão so o que aconteceu foi que quando acabou o cartão já pagou outro pla...

Visitor

Olá então eu paguei uma assinatura que foi o plano individual no dia 23 de junho e peguei ele de graça aí dps avisaram que assim que acabasse o plano ia fazer uma cobrança no cartão so o que acontece...

Eni

Moderator

414 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Phone is not locked when spotify is in foreground

PlanPremiumCountrySweden DeviceAsus zenfone 10Operating SystemAndroid 14 My Question or IssueWhenever I leave my phone unlocked it locks itself after 2 minutes. This used to be the case up until recently with sptofiy as well. I would turn on some mus...

Casual Listener

Plan Premium Country Sweden   Device Asus zenfone 10 Operating System Android 14   My Question or Issue Whenever I leave my phone unlocked it locks itself after 2 minutes. This ...

OscarDC

Moderator

554 Views

3 replies

0 likes

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Is there a way to more precisely adjust volume on JBL boombox using android device?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen streaming music with Samsung S10+ connected to a JBL Boombox, when increasing volume on ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When st...

Beholt

Music Fan

1054 Views

1 replies

1 likes

Android volume
JBL
JBL Boom Box
Volume Control
  • 1054 Views
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Superuser Contribution Re: Sleep timer! Bring it back

Galaxy tab A 2016 model SMT580 OS T580ues5ctl1/T580xac5ctl1/ logged in and out 3 times no go for sleep timer.Spotify version 8.9.60.560

Visitor

Galaxy tab A 2016 model SMT580  OS T580ues5ctl1/T580xac5ctl1/ logged in and out 3 times no go for sleep timer. Spotify version 8.9.60.560

Novy

Moderator

413 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution on samsung galaxy tab a 8.0 where is the icon for custom order??

also where is the ... 3 dot icon for 'rename', 'delete', etc.??How do I retrieve playlists that have disappeared ?? Some have disappeared from the Samsung tablet, and others have disappeared from my Asus laptop.

Visitor

also where is the ... 3 dot icon for 'rename', 'delete', etc.?? How do I retrieve playlists that have disappeared ?? Some have disappeared from the Samsung tablet, and others have disappeared from ...

Dessi

Moderator

359 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Starts playing unexpectedly when clicking on playlist

Does anyone else see the following bug? 1. You are playing from a playlist of your own,2. enter the "now playing" view (see picture)3. stop the playing4. click on the "playing from playlist" at the top5. for me, spotify now start the playing again, a...

Roadie

Does anyone else see the following bug?   1. You are playing from a playlist of your own, 2. enter the "now playing" view (see picture) 3. stop the playing 4. click on the "playing from pla...

OscarDC

Moderator

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes