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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Android
Android
Moderator
1197 Views
4 replies
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I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?
I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?
Moderator
337 Views
1 replies
0 likes
PlanPremiumDeviceSamsung A71 My Question or IssueI have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, but this is in Spotify Music. Any way how to fix it? I just recently r...
Plan Premium Device Samsung A71 My Question or Issue I have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, bu...
Moderator
927 Views
9 replies
0 likes
PlanPremium CountryUK DeviceSony Xperia 10 IV Operating SystemAndroid 13 My Question or IssueEverytime I listen to music with spotify while the phone screen is off, a few tracks in, when it moves to the next track, it stops playing, just silence. Upo...
Plan Premium Country UK Device Sony Xperia 10 IV Operating System Android 13 My Question or Issue Everytime I listen to music with spotify while the phone scr...
Not applicable
1945 Views
7 replies
2 likes
After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?
After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?
Visitor
16739 Views
5 replies
0 likes
PlanFreeCountryUSDevicemotorola phone and lenevo computer My Question or Issuewhen I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm playing music on my phone, it says i have 31 hours. I only have a few hi...
Plan Free Country US Device motorola phone and lenevo computer My Question or Issue when I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm ...
Moderator
684 Views
3 replies
0 likes
So, I have a problem with the Internet. My network connection is BELL648. Even though I am connected to the Internet, it's strange that it says No internet connection available. What could that be?
So, I have a problem with the Internet. My network connection is BELL648. Even though I am connected to the Internet, it's strange that it says No internet connection available. What could that be? ...
Moderator
390 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueWhen listening to an album or playlist on the Spotify Android app, when I pause listening and then resume that session hours later, Spotify has remembered the ...
Plan Premium Country Canada Device Google Pixel 5 Operating System Android 12 My Question or Issue When listening to an album or playlist on the Spotify Android app, when I pause lis...
Moderator
2231 Views
6 replies
1 likes
PlanFree/PremiumCountry Device(Realme c30s)Operating System(Android) My Question or IssueI can't Interact with the media player. I was able to use the buttons back then but now I can't even pause, play the next song or go back to the previous song.
Plan Free/Premium Country Device (Realme c30s) Operating System (Android) My Question or Issue I can't Interact with the media player. I was able to use the buttons back then ...
Moderator
332 Views
1 replies
0 likes
Even when downloaded, it's not working,, the same Playback Failed.. Help please
Even when downloaded, it's not working,, the same Playback Failed.. Help please
Moderator
671 Views
3 replies
0 likes
DeviceSamsung S24 PlusOperating SystemAndroid My Question or IssueWhenever I'm listening to a song on Spotify and I play another song while the other one is still playing, there's a very brief loud screeching sound before the other song plays. This o...
Device Samsung S24 Plus Operating System Android My Question or Issue Whenever I'm listening to a song on Spotify and I play another song while the other one is still playing, there's a ...
Moderator
432 Views
1 replies
0 likes
I am facing an issue with Spotify on both devices. Both of my devices are Samsung Galaxy S8 and Lenovo Duet Chromebook 10.1, and they are signed in to my same account. When I sign in to my Lenovo Duet Chromebook 10.1 after putting in my PIN or passwo...
I am facing an issue with Spotify on both devices. Both of my devices are Samsung Galaxy S8 and Lenovo Duet Chromebook 10.1, and they are signed in to my same account. When I sign in to my Lenovo Due...
Moderator
421 Views
1 replies
0 likes
My connection is pretty powerfull and it's not the first time it happend !
My connection is pretty powerfull and it's not the first time it happend !
Moderator
366 Views
1 replies
0 likes
PlanPremiumCountry DevicePixel 6a Operating SystemAndroid My Question or Issue Car no longer shows song progress since upgrading from Samsung S9 to Pixel 6a. Other apps on the same phone show progress (eg podcast app) and same phone shoes progress in...
Plan Premium Country Device Pixel 6a Operating System Android My Question or Issue Car no longer shows song progress since upgrading from Samsung S9 to...
Visitor
453 Views
2 replies
0 likes
I know this maybe a stupid question to ask but how do you remove an artist from your artist page in the your music section. I just listened to a song and it added the artist to my artist and I'm not even following them.
I know this maybe a stupid question to ask but how do you remove an artist from your artist page in the your music section. I just listened to a song and it added the artist to my artist and I'm not ...
Casual Listener
69900 Views
10 replies
1 likes
In the 'Sound Capsule,' there's the option 'Time listened,' and one of the data points is the playlist 'Listen to your (month) vibes.' But it seems that even if you change the month, it remains the same. It's probably based on the current month, not ...
In the 'Sound Capsule,' there's the option 'Time listened,' and one of the data points is the playlist 'Listen to your (month) vibes.' But it seems that even if you change the month, it remains the s...
Moderator
959 Views
1 replies
0 likes
DeviceRealme GT Neo 2Operating SystemAndroid 13 IssueI have started use Spotify on Android Auto since August 2023. Till that date have no issue on phone, app working fine. Unfortunatelly on Android Auto after second connection by cable have a error "...
Device Realme GT Neo 2 Operating System Android 13 Issue I have started use Spotify on Android Auto since August 2023. Till that date have no issue on phone, app working fine. Unfortunat...
Visitor
19109 Views
47 replies
12 likes
PlanPremiumCountryUKDeviceOpp0 A77Operating SystemAndroid My Question or IssueI noticed my phone slowing down so I went through the usual checks on it including looking at storage. Whilst I was not completely out of storage space I did have 9Gb of do...
Plan Premium Country UK Device Opp0 A77 Operating System Android My Question or Issue I noticed my phone slowing down so I went through the usual checks on it including looking at st...
460 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceNote 9Operating SystemAndroid 10 My Question or IssueI used the feature where you sync local files from desktop to mobile for about a year without any issues. However, recently my phone hasnt been syncing any newly added so...
Plan Premium Country USA Device Note 9 Operating System Android 10 My Question or Issue I used the feature where you sync local files from desktop to mobile for about a year ...
Newbie
13519 Views
36 replies
0 likes
PlanPremiumCountryGermanyDeviceASUS ROG Phone 7Operating SystemAndroid 14 Build 34.1010.0820.76My Question or IssueSo I got my hands on a ROG Phone and tried to use Spotify at work using Mobile Data. When I tried to play music, it wouldn't load at al...
Plan Premium Country Germany Device ASUS ROG Phone 7 Operating System Android 14 Build 34.1010.0820.76 My Question or Issue So I got my hands on a ROG Phone and tried to use Spotify at work ...
Casual Listener
4364 Views
4 replies
0 likes
