Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • agulab
  • Newbie
  • 7092 Views
  • 39 replies
  • 16 likes
  • 7092 Views
  • 39 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861878 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861878 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22634 Views
  • 3 replies
  • 0 likes
  • 22634 Views
  • 3 replies
  • 0 likes

Superuser Contribution my phone app is down

my phone app is down.  Can someone help?

  • Visitor
  • my phone app is down.  Can someone help?
  • OscarDC
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

How to turn off recommended songs intertwined in my personal playlist

PremiumFree/PremiumUSADesktop and Samsung Galaxy Note20 Ultra 5G(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows 10 and Android 13(iOS 10, Android Oreo, Windows 10,etc.)This morning, Jan. 15, 2023, when I went to listen to my personal playl...

  • Casual Listener
  • Premium Free/Premium USA Desktop and Samsung Galaxy Note20 Ultra 5G (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows 10 and Android 13 (iOS 10, Android Oreo, Windows 10,etc.) T...
  • DazzlinDarlene
  • Casual Listener
  • 274 Views
  • 2 replies
  • 1 likes
  • 274 Views
  • 2 replies
  • 1 likes

Superuser Contribution Group Sessions missing two main features after most recent update

PlanPremiumCountryNetherlands DeviceOnePlus 5TOperating SystemAndroid 10 My Question or IssueAfter the most recent update, you can no longer seem to scan a code to join someone's group session. You can also no longer choose if you want to play on the...

Semx11_1-1644696631742.png
  • Casual Listener
  • Plan Premium Country Netherlands   Device OnePlus 5T Operating System Android 10   My Question or Issue After the most recent update, you can no longer seem to scan a code to joi...
  • misterblokhead
  • Visitor
  • 6572 Views
  • 17 replies
  • 9 likes
  • 6572 Views
  • 17 replies
  • 9 likes

Solved!!Superuser Contribution share lyrics "box" cannot resize/weird spacing

PlanPremiumCountryMalaysiaDeviceHuaweiOperating SystemAndroid 8.1 My Question or IssueI want to share a lyric to instagram but the "box" is too small causing the sentence to awkwardly spaced and make it harder to read. How to change the size of the b...

Screenshot_20230115-001137.jpg
  • Newbie
  •   Plan Premium Country Malaysia Device Huawei Operating System Android 8.1   My Question or Issue I want to share a lyric to instagram but the "box" is too small causing the sent...
  • OscarDC
  • Moderator
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleting downloads from my phone

PlanPremiumCountryUKDeviceMotorola Moto G7 PowerOperating SystemAndroid My Question or IssueThis is probably a simple question but no replies to previous questions have so far helped. How do i delete downloaded albums from my phone?The only option on...

  • Newbie
  • Plan Premium Country UK Device Motorola Moto G7 Power Operating System Android   My Question or Issue This is probably a simple question but no replies to previous questions have so fa...
  • Jonnybolongo
  • Visitor
  • 39157 Views
  • 5 replies
  • 1 likes
  • 39157 Views
  • 5 replies
  • 1 likes

Superuser Contribution My Spotify doesn't allow playing (last) previous song.

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but all my friends spotify do not have this issue. I hav...

  • Visitor
  • The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but a...
  • Alex
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App Loggin me Off my Account

PlanPremiumCountryUSDevice(Samsung Galaxy A13 5G)Operating System(Android Version 12) My Question or IssueI have the app on my phone. It will log me off about once or twice a week. If I want to login again I have to go to my app settings for Spotify ...

  • Visitor
  • Plan Premium Country US Device (Samsung Galaxy A13 5G) Operating System (Android Version 12)   My Question or Issue I have the app on my phone. It will log me off about once or twice a...
  • Joan
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify radio not sticking to order

When I select a song in the android app (Samsung S10), I choose go to song radia. The radio then comes up with a list of songs. As I play the list, random songs are played and not those in the playlist created. In addition, If I am listening on the S...

  • Newbie
  • When I select a song in the android app (Samsung S10), I choose go to song radia. The radio then comes up with a list of songs. As I play the list, random songs are played and not those in the playli...
  • Dian
  • Moderator
  • 160 Views
  • 3 replies
  • 0 likes
  • 160 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant access Top Podcasts section

PlanPremiumCountry DeviceXiaomi MI9T My Question or IssueEverything works fine but I always get an error when trying to enter the section 'Top Podcasts'

  • Music Fan
  • Plan Premium Country   Device Xiaomi MI9T   My Question or Issue Everything works fine but I always get an error when trying to enter the section 'Top Podcasts'   
  • Buddydude430
  • Newbie
  • 1512 Views
  • 26 replies
  • 0 likes
  • 1512 Views
  • 26 replies
  • 0 likes

Superuser Contribution How can I STOP Spotify from automatically playing over Bluetooth?

I have tried Force Stopping the Spotify app, end even that doesn't stop it. Any time I turn the volume up in my car while Bluetooth is connected (say for a call or to listen to a different app), Spotify starts playing! The only way I can stop it from...

  • Visitor
  • I have tried Force Stopping the Spotify app, end even that doesn't stop it. Any time I turn the volume up in my car while Bluetooth is connected (say for a call or to listen to a different app), Spot...
  • AlejaR
  • Moderator
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Superuser Contribution nie mogę odtworzyć muzyki jednego artysty

chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a bardzo go lubię. pomocy

  • Visitor
  • chciałam posłuchać muzyki pewnego artysty ale za każdym razem kiedy klikam na jego playliste wyskakuje "ten utwór jest niedostępny" chciaż kiedyś wcześniej już go słuchałam. nie wiem co mam zrobić a ...
  • Eni
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays out of a Sutton every thing in Lyrics mode

Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help

  • Visitor
  • Since today almost ALL songs are playing in Lyrics mode = no singing or very silent, cannot find button to switch off the function, nothing in the FAQ, nothing in Help
  • Joan
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeating 'age confirmation' requests when trying to play from an album

PlanPremium (three-month trial period)CountrySouth KoreaDeviceGalaxy S21 UltraOperating SystemAndroid 11 My Question or IssueI subscribed to Spotify Premium on the 2nd of February, when it was launched (finally) in Korea.The one big problem on the mo...

Screenshot_20210204-235717_Spotify.jpg
  • Visitor
  • Plan Premium (three-month trial period) Country South Korea Device Galaxy S21 Ultra Operating System Android 11   My Question or Issue I subscribed to Spotify Premium on the 2nd of Feb...
  • Jpprice14
  • Regular
  • 2406 Views
  • 18 replies
  • 3 likes
  • 2406 Views
  • 18 replies
  • 3 likes

Não consigo adicionar a pessoa para meu plano duo

Tenho o plano prêmio duo mas não consigo adicionar ninguem

  • Visitor
  • Tenho o plano prêmio duo mas não consigo adicionar ninguem
  • Bittencourt
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay beim Handy ausstellen nach Telefonaten oder Sprachnachrichten

Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher Musik gehört habe. Ähnlich ist es mit sprachnachrich...

  • Newbie
  • Ich werde noch wahnsinnig, es nervt einfach nur noch! Wie schalte ich die autoplay Funktion aus ? Jedes mal nach dem telefonieren beginnt automatisch die Wiedergabe ohne das ich es will oder vorher M...
  • Eni
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download a specific podcast

I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.

  • Visitor
  • I want to download podcast episodes from Campus2Canton. I was able to yesterday. Now when I click the download arrow, I get an exclamation point and nothing happens.
  • Eni
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album songs won't play in order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 41391 Views
  • 44 replies
  • 1 likes
  • 41391 Views
  • 44 replies
  • 1 likes

Solved!! Hold song to access menu.

PlanPremiumCountryAustraliaDeviceGoogle Pixel XL 2016Operating SystemAndroid Pie My Question or IssueI find that the quick scroll bar is a little too close to the three-dots menu buttons in playlist and album view. Often I try to open the menu for a ...

  • Casual Listener
  • Plan Premium Country Australia Device Google Pixel XL 2016 Operating System Android Pie   My Question or Issue I find that the quick scroll bar is a little too close to the three-dots ...
  • legendozixtynin
  • Music Fan
  • 428 Views
  • 3 replies
  • 1 likes
  • 428 Views
  • 3 replies
  • 1 likes