Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Delay with Android Media Control

Delay with Android Media Control

Plan

Premium

Country

Denmark

Device

Samsung Galaxy S21

Operating System

Android

 

My Question or Issue

When I skip a track on the Media Controller there is a 2 second delay before it shows up as the next one.
There's no issue skipping in the app itself, the music skips as well nor with the Spotify Widget, but the name/cover does not skip before about 2 second later on the Media Control.
The issue is only there with Spotify and not any other music apps.

Reply
3 Replies

Hi there @AthenaShimada,

 

Thanks for reaching out. Could you please provide us the following:

  • Is this on all devices or only on specific one(s)?
  • When did this start happening?
  • Is this the same across all songs/other content?
  • A clean reinstall is always worth a shot, so try it if you haven't already.

With this information, we’d be happy to investigate.

Keep us posted.


 

JoanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

-Its just on my phone.

 

-About a week ago.

 

-Yes, no matter the playlist or if its songs or podcasts.

 

-I have tried a clean install twice and unfortunately it didn't work.

Hey @AthenaShimada,

 

Thanks for getting back to us with this info. 

 

We appreciate you taking the time to share your feedback with us, and will make sure to pass it on to the relevant teams. While we can't commit to a specific timeline for it to be fixed, we'd suggest keeping your app up to date at all times so you don't miss out on any developments.

 

If anything else comes up, the Community will be here.

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts